Survey Results & Analysis

for

AASHTO 2016 Fall IT Survey

(FY2017)

Executive Summary This report contains a detailed statistical analysis of the results to the survey titled AASHTO 2016 Fall IT Survey. The results analysis includes answers from all respondents who took the survey in the 47 day period from Friday, September 30, 2016 to Tuesday, November 15, 2016. 29 completed responses were received to the survey during this time. The survey was closed on November 20, 2016.

Survey Results & Analysis Survey: AASHTO 2016 Fall IT Survey Responses Received: 29

1) State or Province: Shaded denotes response received.

Alabama Kentucky North Dakota Alberta Alaska Louisiana Ohio British Columbia Arizona Maine Oklahoma Manitoba Arkansas Maryland Oregon New Brunswick California Massachusetts Pennsylvania Newfoundland, Labrador Colorado Michigan Rhode Island Northwest Territories Connecticut Minnesota South Carolina Nova Scotia Delaware Mississippi South Dakota Ontario D.C. Missouri Tennessee Quebec Florida Montana Texas Saskatchewan Georgia Nebraska Utah Other Hawaii Nevada Vermont Idaho New Hampshire Virginia Illinois New Jersey Washington Indiana New Mexico West Virginia Iowa New York Wisconsin Kansas North Carolina Wyoming

 

2) Contact Information (Agency Name, and Contact Name must be

provided as a minimum): Agency contact information has been removed from this version of the report.

3) Please list the top three major IT application development or procurement projects your agency plans to undertake. Please indicate if the project replaces a legacy IT system.

Project 1 Description Project 2 Description Project 3 Description

AL

eConstruction, an initiative beginning at ALDOT to provide a paperless construction administration, including the collection, review, approval, and distribution of highway construction contract documents in a paperless environment.

Replace current maintenance management/asset management off-the-shelf legacy application, RoadMAP. It is used by the Maintenance Bureau to manage Work Requests, Work Orders, physical and personnel assets, Condition Assessments, and annual maintenance budgets. Not sure if it will be a COTS or developed in-house.

Create Modal Transit Grant Reporting System that will monitor and maintain all federally required usage and maintenance reporting of transportation provider’s vehicles receiving government funding. This will replace two legacy systems.

AR Mainframe Migration (this replaces legacy mainframe operations to client server).

Upgrade of Kronos Workforce Central from version 7 to version 8, including moving from on-premise to cloud.

E-Construction (this replaces legacy systems and methodologies)

CO Cash & program mgmt - Aurigo Construction/materials mgmt Maintenance/bridge software

CT

Develop comprehensive Project Management Information System that provides innovative PM Solutions for the DOT Capital Program

Advanced Traffic Management System for Highway Operations

Upgrade to Cloud Based Superload 5 for Oversize/Overweight Permitting

FL

ROADS - Reliable, Organized and Accurate Data Sharing. Enterprise Information Management/Data Governance Initiative

WPII - Work Program Integration Initiative. WPII is a multi-year project re-engineering processes and procedures within the department in order to reduce redundancies, reduce financial risks, increase efficiency and increase productivity.

FUSE - Florida Unified System of Estimating. Requests budget authority for the Florida Unified System for Estimating (FUSE), a software system application that combines two existing transportation preconstruction cost estimating systems: Long Range Estimates (LRE) and Design Quantities and Estimates (DQE).

IA ERP - move toward getting off of the mainframe Data Governance/Warehousing Project Management Office

ID Implementation of AASHTOWare Project Construction module. Replaces SiteManager.

Implementation of AASHTOWare Project Materials module. Replaces legacy Material Acceptance Program and Laboratory Information Management System.

Implementation of AASHTOWare Project Estimation module. Replaces legacy Estimator system.

IL

Construction Contracts & Material Management System: Agency is seeking to procure a single solution that will support all activities and documentation associated with construction contracts and materials management. This project will replace a minimum of 3 legacy systems.

Bridge Inspection System: Agency is planning to develop a bridge inspection system that will be used by state and local bridge inspectors. This project will replace a legacy system.

Land Acquisition System: Agency is planning on procuring a comprehensive system that will support all aspects of ROW land acquisition and property management. This project will replace a legacy system

KS Replacing our existing roadway geometric database with a new system.

Replacing our Construction Management System with AASHTO Project.

Migrate to Office 365.

KY KAVIS - replacement of legacy titling and registration system

Six Year Plan Program - 1st project (CHAF) - prioritization system of highways projects

AASHTOWare Project 3.01 - moving to a hosted solution

LA Statewide GIS System and Roads and Highways Implementation Oversized Truck Permit Systems 511 System Upgrade and Records

Management Systems Upgrade

MA Lab Management Software Projex2 - upgrade of project management system

Asset Warehouse - modernization of asset warehouse with Oracle BI modeling

MB Bridge Management System: new system to help in planning and asset maintenance

Highway Inventory System: replacement of legacy system

Routing and Permitting: replacement of legacy system

MI SIGMA (ERP) implementation replacing multiple legacy systems.

JobNet - MDOT - JobNet - MPINS Modernization Project This project is to modernize the current MPINS PowerBuilder application to a web based application with updated functionality to manage projects (job) scope, schedule and budget. This modernization will maintain essential project information for MDOT and will be used by personnel across all of MDOTs bureaus and regions to collect data about transportation projects. Legacy replacement

Transportation Asset Management System (TAMS) This project is to incrementally implement a Transportation Asset Management System (TAMS) at MDOT and will improve the business processes and supporting information systems that will enable management of transportation assets across all levels of the Department’s organization, locations, and facilities. New project

MN P1230 - AASHTO Materials Implementation

P1415 - AASHTO Construction Implementation Asset Management - TAMS

MO

Modernization of our Transportation Management System --move it off CA Advantage Gen to .NET, improvements to the app as needed as we proceed

Replace the Overweight/Overdimension function from legacy Bentley code to Superload--lots of attention to the integration of the COTS Superload into our Motor Carrier Express system

WebProject 3.01 Implementation --must incorporate many MoDOT changes

MS Oversize/Overweight Permitting RFP to replace almost 30 year old legacy system

Implement AASHTOware Project 3.01 for Construction and Materials

Mobile applications/web applications/HTML 5

MT Migrating our IT infrastructure to a centralized enterprise environment

Major upgrades/changes to our accounting/federal aid programming systems is underway and will continue into the next two years.

New LRS. This new system will be the foundation for all of our linear based systems.

ND REAL ID - mandated by the Federal Government, part of Drivers License Division within the DOT

Driver's License Rewrite - COBOL language on mainframe, part of Driver License Division within the DOT

TDEA (Traffic Data Editing & Analysis)

NH Litigation/RTK System Exchange Server-based Archiving System Document Management System

NV Enterprise Asset Management System - replaces several legacy systems. ESRI Roads and Highways Enterprise HR system

OK

Content Management. We are currently implementing a repository and looking at an enhanced capture application.

Modernization of Legacy Systems. To date there has not been a recommendation for a replacement.

Development of an Agency IT Strategy.

SC Oversize Overweight System Yes this replaces an existing OSOW system.

Highway Maintenance Management System. Yes, this is to replace an existing system.

Right of Way management system. Yes, this is to replace an existing system.

SD Rewrite of the Construction Management System (CMS)

Adding a Local Transportation Program (LTP) module to the Concept to Contract (C2C) application.

Creation of an environmental tracking system

TN

Advanced Traffic Management System (ATMS.) Multiple unconnected systems in the TMCs are being replaced by a new system developed in house.

Mobile field data collection. In-house development of tablet-based software to collect daily work reports, maintenance data, etc. Will feed multiple systems.

Combining multiple data silos into enterprise data. Special focus on GIS data.

UT Masterworks Implementation. This replaces an internally developed legacy system PDBS.

Socrata Dashboard and Reporting System. This will replace some internally developed functionality.

VT DMV, Point of Sale; replaces legacy system Grants Management System; new Asset Management System; new

WA Labor System Replacement: Will replace legacy (mainframe based) system with hosted solution.

Tolling BackOffice and Customer Service Center procurement. Replacing existing system per contract end.

Core Financials. WSDOT and the State run on separate legacy (mainframe) systems. We are renewing an effort to begin the requirements analysis for ERP implementation.

WY Network Core Upgrade - replaces networking hardware at end of life.

Upgrade Server/Virtual Environment - replaces hardware at end of life.

Taleo Learn Implementation - replaces a legacy application system.

4) What new or emerging technologies do you foresee occurring in the near future?

What new or emerging technologies do you foresee occurring in the near future?

AL

Availability of cloud technology for both software as a service and platform as a service. • Continued adoption of mobile devices for remote data collection activities to support field data collection and a mobile workforce. Also, developing processes or methods to sync this mobile data collected with legacy systems. • Adding data collected by unmanned aircraft vehicles (UAV) or drones to legacy systems and or developing new systems to accommodate user requirements.

AR Internet of Things, increasingly mobile, big data, and cloud. CO target recognition, video analytics, and emotional engine CT Mobile Devices and Cloud Services

FL Cloud - Platform as a Service; SAN/NAS integration; mobile access to Service Desk application; Enhanced collaborative capabilities with AV and Video Conference; Remote Desktop Processing - BYOD; and Mobile Device Computing

IA Mobile Drivers License ID More use of OpenData protocol to replace interfaces/reporting systems. IL Big Data analytics in Transportation; Machine Learning KS Adoption of more mobile technologies. Deployment of drones. KY AgilePoint - workflow management tool Hadoop - changing the way we handle big data LA Cloud, Mobile, Drone MA UAV used for inspections/survey; Mobile applications for data collection; Platform migration MB Cloud Services, Mobile devices MI LiDAR CIM Strategic Information Management MN SAAS - Cloud and Mobile MO Move toward all SSD storage; greater use of big data systems for IT operational support; IoT; MS Mobile applications/web applications/HTML 5 MT Lidar/ 3D design, connected vehicle initiatives ND Use of Drones / LiDar Expanding E-Construction Engineer Models NH Cyber Security tools and methodologies, Cloud Storage, Big Data, Mobile Device Improvements OK Wearable computing to enhance mobility and communication. SC Development of more mobile device applications. SD Possibly using Xamarin to create iPad apps TN We are moving away from iPads and deploying Windows 10 tablets. Esri's Insight data analytics platform. UT Ever increasing number of security safe guards and mechanisms. VT Mobil continues but to a lesser effort. Business Intelligence to better utilize our wealth of data WA More "cloud" solutions... SaaS, IaaS, PaaS. WY 1. Cloud - continues to evolve. 2. Containerization and microservices. 3. Artificial Intelligence

5) What significant changes in the agency's business processes will

affect your agency's technology needs?

What significant changes in the agency's business processes will affect your agency's technology needs?

AL Intelligent Traffic Systems and Connected Vehicle and Autonomous Vehicle technology • Mobile Workforce AR TAMP and e-construction. CO Moving away from the view of PE to PM CT The demand for and use of Mobile Devices

FL

The agency has taken a proactive approach to IT/OT convergence and create a Transportation Technology Office. This is to further our strategic plan to implement Enterprise Technology Governance, Enterprise Information Management, Enterprise IT Standards, and Enterprise Architecture. This is in preparation for the onslaught of data and processes to accommodate autonomous and connected vehicles, complete streets, and data analytics. The State has implemented a detailed set of security standards (Florida Security Standards, Chapter 74-2 Florida Administrative Code) which require a more extensive, agency-wide look at cyber security. The agency must look at additional tools, funding, staffing and processes needed to support these new standards.

IA continuation of mobile capabilities/expectation from the traveling public

ID The move to web based applications for the construction process will cause us to need to rewrite/improve our existing interfaces with our financial system and our civil rights and labor system.

IL Adopting an enterprise strategy towards Asset or Pavement management; Data Governance KS Two year budget cycle. IT Consolidation across the Executive Branch.

KY Decisions being made on real data and analytics is changing the way we are handling data, consuming data and reporting on data.

LA More rapid and easy to publish/share road info (GIS) for public especially during emergency events. MA Extending desktop applications to field workers; document management for construction projects; ArcGIS Collector MB IT Centralization, IT Security, Budget restraints, change of Govt MI Contractors/Consultants/Locals unit of government access our corporate systems Digital Signature. MN Use of Windows Mobile Devices

MO Possible changes in our Maintenance processes -- have formed a team to explore Maintenance Management systems.

MS moving from highway construction to highway maintenance

MT

Two largest divisions (engineering and Maintenance) are embracing and expecting mobile computing tools. In the next two years, I see our field staff fully embracing mobile technologies as a regular part of their business. Data collection (UAV and Lidar) and subsequently demand for large data management/storage needs will continue to grow.

ND Moving off of mainframe to a COTS environment

NH Need for data centralization and system integration to improve accessibility and reporting. Need for more data will require significant increase in storage requirements; Efforts to use common configurable systems shared with many DOT Bureaus - reducing cost and support time; Strategic decision-making process for project prioritization

OK Reduced funding. Oklahoma is currently experiencing a funding shortage and does not see relief for the next few years. Procuring the necessary technology to create efficiencies will be difficult.

SC As we are continuing to see more of a demand for tablets and mobility we are striving to develop technology for mobility.

SD Replacing hand held Juno devices with iPads. TN Moving to a more mobile workforce.

UT An upsurge in SaaS implementations replacing internally developed custom systems. VT LEAN BPMS

WA Records management laws must be addressed to further enable the use of cloud services. I don't know if this is just a Washington State issue??

WY We're looking at all the ways we can embrace digital technology and increasing our footprint in social media. This will require new tools and perhaps additional FTEs.

6) Please indicate the location of the oversight (do they report to and work for Centralized IT, DOT, or outsourced organizations) for the following groups. Please include an indication of your level of IT consolidation, along with any additional thoughts, in "Additional comments".

Comment Responses:

IA Major purchases require Centralized approval

KY A few of these items are combined efforts at this time between DOT and centralized IT.

MI all are managed by central IT department but they do use staff aug to fulfill some roles

MT Montana is moving to a centralized management of our infrastructure

TN IT consolidation happening in state. TDOT is strongly resisting. Successfully, so far.

UT Project Management, Business Analysis, and Project Contract Management Lines are blurring

WY The implementation of IT consolidation in our state allows for dedicated personnel to be assigned back to the DOT. The DOT covers all the costs of these personnel and has some control over directing their work.

7) Please indicate your agency's plans or use of software as a service (SaaS) - other than email, BidExpress, and/or word processing. Under "Additional comments", please list/describe the software and/or service procured as SaaS.

Comment Responses:

AL Currently using Oracle Submittal Exchange, 365, Skype, VBrick, ArcGIS Online, InTune

AR Kronos Workforce Central, Talent Acquisition, Employee Performance Management (ACE- Achieving Career Excellence

CT ProjectWise, Inspectech, OS/OW Permitting

KY We are actively moving to SaaS where it is appropriate. AgileAssets (OMS), component of ArcGIS, moving toward Project 3.01 and are always considering this option where appropriate.

LA RIMS as Railroad inventory, CARS 511 Reporting system, Inspect Tech by Bentley, WAZE, ARC GIS online, and Agile Assets

MA Learning management system; Elations

MO EPMLive, Learnsoft

NV STIP

SD Not using SaaS

UT Integration of various contracted SaaS vendors and interfacing with an enterprise data warehouse is problimatic

VT Preferred options for comodities like applications

WA Labor System Replacement -Moving to Workforce EmpCenter

8) Please indicate your agency's plans or use of the cloud, i.e., to host

applications and/or data. Under "Additional comments", please briefly describe those applications or data that you are using, or plan to use, in the cloud. Please do not include office productivity systems, i.e., email, Word, Gmail, etc.

Comment Responses: AL Currently only exploring

CT ProjectWise, Inspectech, OS/OW Permitting

IA Some cloud usage; planning more holistic approach

KY Exploring hadoop in the cloud and exploring IaaS. Our agency must obtain approval from the centralized IT agency which delays/hinders our ability to move into a planning phase for cloud services.

MA Will move to cloud when it makes sense for business. Current use InspectTech as hosted application; potential for data analytics

MO Box

NH Statewide Asset Data Exchange System (SADES); Compass; Integrated Project Management (iPD)

NV GIS

SC Learning Management System

SD Plan to use cloud services for plan reviews

TN Grant management, training delivery, emergency notification.

UT For internally developed applications State hosted servers are used. In the future there will be an increase of SaaS/Cloud implementations of GIS, Preconstruction and construction functions, ROW, Maintenance Management

VT File storage, BI Tools, Development Environment (proposed)

WA We are running into challenges with Records Management Laws that may impede progress.

WY Cloud is an option we always review when we're looking at new systems. We're currently in the process of moving onto a cloud based learning management system. We've also got a few other software solutions based in the cloud.

9) Does your transportation agency or state enterprise have a documented data governance plan? Please provide any additional information in Additional comments.

Comment Responses:

AL Currently creating a data governance document regarding our GIS data. Will probably use the result of that endeavor as a template for other areas.

IL Agency is launching a Data Self Assessment per NCHRP 8-92

MA Have a framework, currently brushing off the concepts of data councils to better fit strategic planning

UT What in your mind qualifies as a governance plan?

VT Planning as part of Asset Management implementation

WA We're making good progress in our data governance plan and evolution.

WY We're revising the internal governance plan.

Do not have, nor working towards

a documented data plan

Exploring the need for a documented data plan

Planning to develop and use a documented data plan

Actively developing a documented data plan

Currently have and sometimes use a documented data plan

Currently have and actively use a

documented data plan

10) How many systems is your agency integrating with AASHTOWare data?

Comment Responses: KY At least

LA Many external reports, interfaces, and other applications that is fed data via web services.

MA Federal reimbursement/financial; business analytics, public communications; Project Management; Lab management

11) From a transportation agency perspective, what specific areas would your agency like to see improved in AASHTOWare product delivery?

From a transportation agency perspective, what specific areas would your agency like to see

improved in AASHTOWare product delivery? CO Innovative contracts. Most of our design-build/CMGC projects are executed using other software than AASHTOWareCT N/A FL Improvements in the upgrade path to AASHTOWare products would be greatly beneficial. E.G., better data

migrations and support for changing database platforms such as Oracle to SQL server migration assistance. IA Patches to Project needs to be delivered with an installer instead of manually renaming old files and copying all the

new replacement files. ID None IL Materials management; Asset/Pavement management KS At times it appears as though revisions and new releases are not as timely as desired. KY Better ability to consume the data or share the data with AASHTOware products. One of our guiding principles is to

enter data only once. This is challenging when trying to integrate with AASHTOWare products. LA Provide a solution for tracking and rating engineering design and consultant contracts. These contracts fall under

the FHWA DBE uniform report. We need a better way of tracking these type of contracts. MA Lab management software that includes prebuilt tests. MI Newer/quicker platform adoption competition in software vendors used MN Time to delivery - more agency funded enhancements

MO I think proactively marketing your wares to the highest levels of DOTs would be wise - with a message that resonates at their level. You have competition.

MS User Documentation, Implementation Documentation ND Mobile Web Enabled NH Better understanding of planned version releases and updates to the AASHTOWare product and potential impact on

existing system integration. NV Asset Management, bidding and estimating OK Mobile apps. In order to enhance Field Division mobility applications needs to be lighter due to limited connectivity.

Lice access to data is important. SC Ensure that all AASHTOWare products are staying up to date with versioning of mainstream products such as

Microsoft, etc. SD N/A TN We have moved to an agile business model with scrum software development. AASHTO software development feels

slow to us now. VT Time - too long in today's world. Need an agile, more responsive, greater frequency delivery model WA Safety Analyst WY no comment

12) How can AASHTOWare products evolve to better meet the business and technology needs of the transportation agency?

How can AASHTOWare products evolve to better meet the business and technology needs of the transportation agency?

CO

It needs be more user and data focused vs. solution driven. I feel that these solutions are so focused on TMRs and requirements vs. how to make the end user's life easier. Also, there is zero marketing or change mgmt aspect to these solutions. I am sick of hearing "create a TMR" and it's a "training issue". These products need to be more intuitive...there is no reason why DOTs should be spending this much on upkeep and training when it's easier and cheaper to create a more intuitive database.

CT Become completely cloud based and utilize mobile devices

FL Consistency in interface and delivery platform. I.e., all web with a common theme. Right now it's a mixed bag of thick client and web based solutions. No interface consistency between the solutions.

IA Involve the Project Users Group more to help direct the Project Task Force (PTF) on software development and technology usage.

ID Include a Professional Agreement Tracking System. Mass import feature for Item Bid Histories in Estimator software.

KS Be more mobile enabled and continue to be adaptable to cloud adoption.

KY Better ability to consume the data or share the data with AASHTOware products. This enables the agency to use our own tools to do data analysis and to minimize duplicate entry of data which minimizes error.

LA

Standardize database versioning across applications. With an enterprise database we have to support the lowest database version that the software supports. AASHTOWare Bridge Design and Rating supports a lower version of Oracle where AASHTOWare Project supports a higher version. This prevented us from upgrading to the higher version of the database software.

MA Ensure access to data bases for future integration potential; System certifications for ADA compliance; Security penetration testing; SOC2 type 2 audit of hosting sites; plug and play data analytics models

MN Efficient Integration methods to AASHTOWare

MO Cloud; VMed and ready to install; Coming to the DOTs to see how they use AASHTOWare products and suggest where they might use others.

MS deliver APIs that assist with integration with other enterprise systems ND Become more modular w/faster updates / releases NV Develop to more modern platforms

OK Possibly provide more flexibility in letting the general user configure various data pages than relying on administrators.

SD N/A

TN Make it easier for us to move forward with new software. We need to get out of PowerBuilder, but it is a huge effort.

UT Continue movement in a SaaS direction. Make applications end user "configurable". VT Quicker update cycle. Hosted options; a hosted evaluation environment WA I think AASHTOWare is on the right track. I'll work to re-engage with divisions to evaluate new opportunities. WY no comment

13) Please provide any additional information or comments on this survey, or for a future survey.

Please provide any additional information or comments on this survey, or for a future survey.

SD The shortened survey is appreciated

UT Rather than asking for lists of things to be entered into the comments field (see questions 7 & 8) create a checkbox list as was used in question #6.

WA Interested if other DOTs are making use of digital signatures. And, if so, can they share implementation strategies, products, lessons learned.

WY no comment