Surajit_3 Yrs Exp IT Support_New

8/2/2019 Surajit_3 Yrs Exp IT Support_New

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Curriculum Vit ae

SURAJIT D EBNATH15/115 Jheel Road Bank Plot, Jadavpur, Kolkata -75 India.

Email: debnath [email protected] Phone: +91 9836671711 (M)/8981708038 033 - 24135566(H).

TECHNICAL SUPPORT EXECUTIVE

Objective:To be associated with an organization that provides me an opportunity to show my skills, improve my knowledge with latesttrends and to be a part of the team that works dynamically towards the growth of the organization.Summary:MCA with more than three years of rich experience in the field of Technical Support and customized IT support andimplementation.

Main area of expertise: Operating System :

• Microsoft Windows Server 2003/2008 R2• Microsoft Active Directory Configuration• Windows Server Clustering

Mail Messaging Server• Microsoft Exchange Server 2007• Microsoft Exchange Server 2010

Patch Management Server Microsoft System Center Configuration Manager 2007

Backup Server• Symantec Backup Exec 2010

PROFESSIONAL EXPERIENCE

Duckback Information Syste ms Private Limited, India, Kolkata Technical Support Executive(July ‘09’ – Present)WORK HISTORY

IT Analyst, Support and Administrator for Infrastructure architecture design. Microsoft focused supportand consulting practice with a focus on Directory Services, and Messaging/patch management for cus tomers

Micros oft Exchange Server Deployment Designed, planned, and implemented Exchange 2007 environments for multiple customers Designed, planned, and executed Exchange 2007 migrations for multiple customers from Exchange 2003,

SendMail and other third party hosted mil service. To migrate from SendMail to Exchange Server 2010 usedMicrosoft Transporter tool.

Upgraded Exchange Server 2007 to Exchange 2010, configured Exchange server 2010 for child domain byextending Active Directory Schema for Child domain using Exchange 2010 Media. Configured accepted domainfor External relay and Email policies across the organization also configured send receive connector for send andreceive mail. Implemented DAG for two node high availability.

Designed, planned, and executed Exchange 2007 for a customer having SMTP fall back service. Afterinstallation of Exchange Server 2007 role without edge role in single a single server. Send / Receive Connectorcreated and configured SMTP relay service using smart host for sending receiving mail.MX record created byDNS provider and A Record and Firewall NAT also created for GO LIVE.

Implemented Exchange Server 2007 with Mail Box Single Copy Cluster for High Availability for 1000 users.

Installed HUB, CAS Role in a different server and Edge Server Role in a different Server. Created Microsoft FailOver Cluster before crating Exchange Server SCC. Migrated 700 users’ mailboxes from Exchange Server 2007 Enterprise to Exchange Server 2010 Enterprise with High



Curriculum Vit aeAvailability as DAG. Use Share Storage for Exchange mail database. Attached previously taken PST backup in MSOUTLOOK profile for each users so that they access previous mail when require. Configured RPC over HTTP forOUTLOOK anywhere access and created a transport rule for ADRMS integration.

Active Directory Deployment

Designed and implemented multiple Active Directory and Additional Domain Controller implementations for multiple customConfigured Group Polices based on the customer requirement.

Transfer FSMO role from Active Directory to Additional Domain Controller and performed Disaster Recovery.

Trouble Shooting Active Directory Replication issue for customer. Migrate 500 users from Windows Server 2008 Active Directory to Windows Server 2008 R2 Active Directory Directory Servic Back up and recover the Active Directory Domain Services (AD DS) server role in the Windows Server® 2008 operating system

Tasks include backing up the full server, backing up critical volumes, and performing nonauthoritative and authoritative restores deleted Active Directory objects.

Implement WSUS in Active Directory Environment

Backup And Recovery

Implement Symantec Backup Exec for Active Directory Windows Server 2008 for backed up MicrosoftExchange Server 2007 and Active Directory users. Performed granular recovery of Active Directory users andExchange Mail Box. Perform Disaster recovery of Exchange Server Storage group by created recovery storagegroup.

Designed, planned, and implemented Symantec Backup Exec 2010 R3 for Microsoft Exchange Server 2007and 2010.Configured Full Backup Incremental Backup polices. Policy created to export backup from Disk toTape environments for multiple customers.

Implement Symantec Backup Exec 2010 and Deduplication disk for multiple customers. Done POC for Symantec Netbackup 7.1 for REDHAT LINUX 5.5 and configured NBU for LAN free backup

for Oracle 11gPatch Management Server

Implemented System Center Configuration Manager 2007 in Windows Server 2003 R2 and

Windows Server 2008 R2.Deployed Software Update using System Center Configuration Manager 2007 Push Software deployment by creating package, program and advertisement from SCCM 2007 console

demonstrated reports and asset intelligence part.

Inte rra Syste ms Private Limited, India, Kolkata Trainee

(February ‘09’-July ‘09’)

Developed a Media Clip Searching Software that can search Media Clip depend on media file propertiesUsing PERL\TK language. All the media properties file dumped in a text file as HASH. Code was developedto read all the hashFrom those text files .A GUI was designed using PERL and TK module to search the source media file based onthe matched properties

EDUCATION

Master In Computer Application – University Of Kalyani – Year 2009 Percentage: 70 %

Bachelor in Computer Application –D.A.I.T.M under W.B.U.T –Year 2006: D.G.P.A 7.64

Madhyamik – Garfa D.N.M High School – 2001; Percentage: 63 %

Higher Secondary – Garfa D.N.M High School – 2003; Percentage: 49.1



Curriculum Vit ae

TRAINING / PROJECT SUMMARY Program orCourse

Type of training Dates

Name of Course Type of Training DurationMinor Project [College ManagementSystems] on Visual Basic 6.0 MS SQLServer7Under D.A.I.T.M (B.C.A)

College Management system has beendeveloped to maintain the student databaseusing Visual Basic 6.0 and MS SQL Server

February 2008-July 2008

Major project on Visual Basic 6.0 MSAccess Hospital Management SystemUnder Galaxy Soft(BCA)

Hospital Management System has beendeveloped under Galaxy soft to automate theprocess Admission ,bed booking andDischarge with various reports

April 2004-August 2004

Summer training on Visual Basic 6.0 MSAccess under NIVT Saltlake ProjectRestaurant Management Systems(BCA)

A software has been developed for automatethe Table booking and Billing system

June 2005-September2005

CERTIFICATIONS• MCTS, MCP Microsoft SharePoint Server 2007 configuration• MCTS, Microsoft SharePoint Server 2010 configuration• Micro soft Certified Tec hnology Spec ialist (MCTS): Windows Server 2 008 Active Directory Configuration• Micro soft Certified Tec hnology Spec ialist (MCTS): Windows Server 2 008, Server Administrator• IBM Certi fied IBM Tivoli Storage Manager V 6.2 ImplementationPERSONAL INFORMATIONDate of Birth March 15 , 1985Father Mr. Barun Kumar Debnath.Mother Ms. Shipra Debnath. Sex Male. Nationality Indian. Marital Status Unmarried. PAN – No. AKNPD6180H.

PASSPORT – No J8199858Contact +91-9836671711.Permanent Address 15/115 Jheel Road Bank Plot, Jadavpur Kolkata 700075. Email-id [email protected] / [email protected] Current CTC 2.9 LPAExpected CTC Negotiable Notice Period 30 Days

DATE :PLACE :

Surajit Debnath

mailto:[email protected]






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Surajit_3 Yrs Exp IT Support_New