SUPPORTING OUR NSmen AN EMPLOYERS’ GUIDE · form. Knowing that you are interested in their ICT performance will certainly spur them to give their best during ICT. ... SUPPORTING

AN EMPLOYERS’ GUIDEAN EMPLOYERS’ GUIDESUPPORTING OUR NSmenSUPPORTING OUR NSmen

contents

Your Role as an Employerin Total Defence

3 Importance of Employer Support4 Employer's Role in Total Defence4 How Employers Can Support

Their NS Employees

National Service In Action7 National Service in the Three Forces11 National Service and Types of Call-Ups

Important Information21 Making It Easier For Employers

to Support National Service25 Recognition and Awards

For Employers28 Medical Benefits and

Compensation for NSmen29 NSmen Payments36 FAQs47 Addresses & Telephone Numbers50 Abbreviations51 Appendix 152 Notes

preface

ARMYARMY AIRFORCEAIRFORCE NAVYNAVY SPFSPF SCDFSCDF

This year, MINDEF and the SAF commemorate 35 years ofNational Service. Our experience and the prevailing uncertaintyin the region are constant reminders that our securityenvironment may change suddenly. Security is the foundationupon which Singapore’s survival and success depend.

To ensure our future peace, progress and prosperity, we haveto maintain a strong SAF backed by an equally effective TotalDefence capability that draws widespread support from allsectors of our nation. This gives investors the confidence toput their money and business in Singapore. National Serviceand Total Defence have thus provided the vital peace and securityfoundation for Singapore.

Singapore will continue to take her defence seriously. But thedefence of our nation does not solely rest on those in uniforms,particularly our National Servicemen in the SAF, SPF or SCDF,who constitute the bulk of our defence forces.

Their families and employers also play a crucial role in supportingthe commitment of our National Servicemen to the defence ofthe nation and boosting their morale and fighting spirit.

We are fortunate that employers today understand theimportance and necessity of National Service. They haveadjusted to the disruption and inconvenience that come withthe National Servicemen’s obligations. Over the years, anincreasing number of employers go beyond simply releasingtheir employees for National Service call-ups. They have, ontheir own initiative, organised in-house programmes to supportTotal Defence, and encouraged their employees to performwell during their National Service training and duties. Thiscertainly augurs well for the defence of our nation.

This handbook is another effort by the Government to helpyou, as employers, better understand our National Servicepolicies and training requirements which may have an impacton your business. It also serves as a channel of communicationto foster a closer understanding between the Governmentand employers of National Servicemen. We are confidentthat, with this information, you will give greater support toTotal Defence and your employees’ National Service obligations.Ultimately, it is with our collective will, support and commitmentto National Service and Total Defence that Singapore’scontinued security and success shall be assured.

Dr Tony Tan Keng YamDeputy Prime Minister and Minister for Defence

YOUR ROLEAS AN EMPLOYERIN TOTAL DEFENCE

2 S U P P O RT I N G O U R N S m e n A N E M P L O Y E R S ’ G U I D E

"If you who are growing up do not understand that you've gotto defend this country, then I say in the end we will lose."

Mr Lee Kuan YewPrime Minister (1967)

3S U P P O RT I N G O U R N S m e n A N E M P L O Y E R S ’ G U I D E

Importance of Employer Support

Singapore is a small island with a small population, locatedin a region of the world that has had a history of turbulenceand uncertainty. Despite these disadvantages, we haveovercome the odds to emerge as a vibrant and economicallysuccessful nation. In the world economic front, Singapore hasbeen consistently ranked well by Business Environment RiskIntelligence (BERI) and other reputable institutions for itsworkforce and competitive economy. Singapore can realisethis because there is peace and stability. The deterrent effectprovided by a credible defence force enables businesses togrow and flourish, and our society to thrive.

But we cannot take peace and stability for granted for weremain vulnerable to external developments. This is why wemust take our defence seriously. Over the years, we haveinvested heavily in building an effective Singapore Armed Forcesthat is a credible deterrent to potential aggressors. However,building up the SAF alone is not enough. For our defenceefforts to be effective, we need Total Defence with its fivecomponents - psychological defence, social defence, economicdefence, civil defence and military defence. Ultimately, ourguarantee for continued peace, stability, economic progressand prosperity is a strong and formidable SAF, backed by anequally effective Total Defence capability, drawing widespreadsupport from all sectors of our nation.

The 350,000 NSmen in the SAF, Singapore Police Force andthe Singapore Civil Defence Force face many demands in theirdual roles. Besides the responsibility of defending the country,many of them are employees contributing to the economicdevelopment of Singapore. As employers, your support is thuscrucial for these NS employees.

Employer's Role in Total DefenceAs an employer, you can play your role in Total Defence byadopting an active management policy that provides a supportiveenvironment for your employees to carry out their NS duties.You can:

� Encourage your employees to attend In-Camp Trainings (ICTs)and make necessary plans to release them from their work;

� Provide psychological support for your NS employees byencouraging them to perform well in their In-Camp Trainings(ICTs) and to keep fit;

� Take into consideration their ICT performance in the overallassessment of your employees; and

� Discourage them from applying for deferment from ICTs.

How Employers Can SupportTheir NS EmployeesYou may wish to show your support and commitment for NSand Total Defence through the following schemes implementedby the government or initiatives introduced by some employers:

a. Signing a Corporate Declaration of SupportCertificate

� Making a declaration on this certificate demonstrates your commitment to national

defence.

� Upon endorsement by your company'stop management, it can be displayedprominently within the office premisesso that employees are aware of thecompany's positive stand on NS.

� You can approach the SAF's Na t i ona l Se r v i ce A f f a i r s Department (NSAD)/ Police National Service Department/National Service PersonnelDepartment, HQ SCDF if youare interested in declaringyour support.



b. Personnel Policy� You can consider adopting a personnel policy that recognises

the NS achievements and contributions of NS employees forpromotion or career advancement in your company. This wouldcertainly encourage your NS employees to take their NS dutiesseriously.

� It would be very visible to your NS employees if you includedICT performance as an assessment factor in your staff appraisalform. Knowing that you are interested in their ICT performancewi l l cer tainly spur them to give their best during ICT.

c. Pay Increments for Completed Full-Time NS

� Male employees who join the Civil Service on completion of full-time NS are given 2 salary increments in recognition of theircontributions to national defence and to ensure that they donot lose out in terms of salary to their contemporaries whodo not have to serve NS.

� Many employers in the private sector have also given similartangible recognition for NS to their male employees.

d. Direct Management Involvement

Your personal interest and direct involvement in the NS affairsof your employees will indicate to them your company's standon NS. You can show your interest and involvement in thefollowing ways:

� Discouraging application for deferment from ICTs

� Incorporating employees' ICT period in your company's work schedule and releasing them for ICTs

� Submitting make-up pay claims to the Pay or Finance Departmenton time

� Informing NS employees when mobilisation is activated duringoffice hours

� Keeping NS employees' units informed of your employees'commencement of work or resignation from the company

� Encouraging NS employees to keep fit so they can pass theirIndividual Physical Proficiency Test (IPPT)

� Publicising NSmen's performance in your company's newsletter

� Supporting SAF/SAFRA/SPF/Singapore Police Association forNational Servicemen/SCDF/Civil Defence Association forNational Servicemen activities

� Inserting clauses that explicitly support Total Defence in collectiveagreements with unions.


NATIONALSERVICE

IN ACTION

"The reasons for a National Service armed forces are asrelevant and valid today as 35 years ago - to defend ournation, and to bond our people."

Mr Goh Chok TongPrime Minister (2002)

NATIONAL SERVICE IN THETHREE FORCESNational Service (NS), in the words of its founding architect,former Deputy PM and Defence Minister Dr Goh Keng Swee,has become an 'extraordinary feature of life' in Singapore.It is the price for those who want to call Singapore 'home'.As an employer in Singapore, you invariably have an NSman,whether serving with the SAF, SPF or SCDF, in your workforce. In this section, we give you the historical backgroundon NS.

SINGAPORE ARMED FORCES (SAF)

The first batch of 900 National Servicemen was enlisted forfull-time National Service in the SAF in 1967. When this groupof National Servicemen completed their full-time service on16 August 1969, they became the country's first reservists- a term changed on 1 January 1994 to Operationally ReadyNational Servicemen, or NSmen for short, to better reflecttheir operational roles in the forefront of the nation's defence.This was a mi lestone for Singapore and for the SAF.



Singapore could not afford a regular standing army as thatwould have been a heavy burden on her scarce manpowerresources and hindered economic development. Conscription,or National Service, was the only viable option to building upa credible defence force. Over the years through NationalService, the SAF has grown to its current strength of some350,000 men, of whom 300,000 are NSmen.


Today, Singapore's defence rests primarily on the shouldersof these citizen soldiers. They play two important roles - ascitizens, they contribute to the economic advancement of thenation; as soldiers, they are required to bear arms to defendthe nation should the need arise. Our NSmen are our front-line fighting men and the forefront of Singapore's defenceforce. Their military skills are honed and upgraded throughouttheir training cycle. They go through in-camp training stints,physical fitness tests and mobilisation exercises to remainoperationally ready at all times.


SINGAPORE CIVIL DEFENCE FORCE (SCDF)

The Singapore Civil DefenceForce enlisted its first intakeof full-time National Servicemenin October 1981. When theycomp le ted the i r f u l l - t imeservice in 1983, they becamet he f i r s t SCDF NSmen ,together with other NSmenwho were absorbed from theSAF and PNS. Today, the SCDFhas a tota l of more than23,000 NSmen in their activeunits. They now constitute thebackbone of Civil Defence andare organised into NS units toc a r r y o u t c i v i l d e f e n c eoperat ions and to prov ideleadersh ip to the c i v i l i anpopulation in an emergency.

SINGAPORE POLICE FORCE (SPF)

The Singapore Police Force implemented ful l -t ime NS in1975 when it received its first intake of full-time NationalServicemen. Since then, Police National Service has grownfrom strength to strength. From being deployed for sentrydut ies in the 1970s, the PNS has, s ince 1994, beenreorganised into a specialised unit within the SPF. With thisnew focus in professional ism, Pol ice NSmen soon sawthemselves taking on new and challenging roles formerlyreserved only for regular police officers.

Today, we have a total of about 21,000 Police NSmen. Inpursuing their common vision of a safe and peaceful society,our Police NSmen have contributed significantly in augmentingthe SPF in shouldering the responsibility of protecting life andproperty.


NATIONAL SERVICE ANDTYPES OF CALL-UPSAmong the policies emphasised by the government sinceindependence was the need for a strong and credible defenceforce to safeguard our national security. To achieve this, NSenlistment policies were enacted under the Enlistment Act.In this section, we will provide you with a better idea of yourobligations as an employer and that of your NS employees:

LEGAL LIABILITIES

a. Overview

� Under the Enlistment Act, Chapter 93, every Singapore citizenand permanent resident is liable for full-time NS for a periodof 2 to 2.5 years. Upon completion of full-time NS, operationally-ready NSmen are liable to maintain and upgrade their skills.

b. For Employers

� Section 22 of the Enlistment Act states that no employer shalldismiss a person on account of his call-ups for NS. Any employerwho contravenes this provision is guilty of an offence and liablefor a fine not exceeding $2000; or imprisonment for a termnot exceeding 6 months, or both fine and imprisonment.

� Section 23 of the Enlistment Act states that an employer shallgrant his NS employee leave of absence during his period ofNS. Any employer who contravenes this provision is guilty ofan offence and liable for a fine not exceeding $5000; orimprisonment for a term not exceeding 3 years, or both fineand imprisonment.

c. For NSmen

� Every Singapore citizen or permanent resident is liable for NSup to age of 40 or 50 depending on the rank he holds in NS.Warrant Officers, Specialists and Enlisted personnel in theSAF, other ranks and men in the SCDF and Police Officers inPNS are liable for NS till age 40, while officers in the SAF andSCDF and Senior Officers in PNS are liable for NS till age 50.

� All NSmen are liable for call-ups for a maximum of 40 daysper workyear (computed from 1 April of the current year to31 March of the following year).

� NSmen will not be made to serve over and above the annualNS liability without their own and their employers' prior consent.

NS CALL-UPS

To ensure their ability to defend Singapore, our NSmen undergotough and realistic training, to maintain a high level ofoperational readiness. This includes annual in-camp training


ii. Multiple ICT: Applies to NS senior technicians, techniciansand drivers who are required to perform ICTmore than once a year.

i. Flexi-ICT: Applies to NS pilots, aircrew, WSO (C3), WSO(NAV) and WSO (UAV) who are required toperform ICT at regular short intervals in orderto maintain operational currency.

and mobilisation exercises in peacetime. NSmen are calledup regularly to keep fit, to hone their military skills and to beoperationally ready.

ACTIVITIES FOR WHICH SAF NSMEN CAN BE CALLED UP

SAF NSmen are required to undergo a 13-year NS trainingcycle, after which they remain liable for NS until the legal agelimit for NS. They may be called to perform any of the followingactivities:

a. In-Camp Training

� This is the main NS training activity, normally lasting 2-3 weeks.

� Training can be conducted locally or overseas. Overseas trainingsare generally longer in duration.

� An NSman who does not meet the minimum training standardscould be called up for re-training. The re-training period iscounted towards his 40-days' annual liability.

� For the Air Force, there are 2 additional types of ICT:


b. Upgrading Courses

� Such courses are conducted for NSmen to improve their skillsand the units' operational readiness.

� They also prepare selected NSmen for higher appointments.

c. Individual Physical Proficiency Test (IPPT)

� Combat-fit NSmen below 45 years of age must attempt theIPPT at least once a year.

� An NSman who wishes to improve on his IPPT result can chooseto retake his IPPT as often as he wishes.

� NSmen who are 35 years oldand above wi l l undergo amedical check-up before IPPT.

d. IPPT Remedial Training

� An NSman who fails his IPPTwill be required to undergoRemedial Training (RT) - a 2month non-residential trainingprogramme compris ing 3-hourly PT sessions with 2 sessions weekly (1 weekday and 1weekend session).

� IPPT is conducted on the 7th and 15th session. Those whopass the IPPT will be released from RT programme immediately.

� NSmen are required to attain at least 80% attendance for theprogramme; failing which, they will have to repeat the RTprogramme.

e. Mobilisation Exercises

� In open mobilisation, NSmen will be activated through the massmedia in 4 official languages. In silent mobilisation, telephones,display pagers and facsimile machines are used to recallNSmen.

� NSmen from the activated units must report to their mobilisationcentres immediately. The exercise does not usually exceed 1day.

f. Civil Resource Requisition

� The Requisition of Resources Act allows the government tomobilise civil resources during times of crisis. Some examplesof civil resources are: vehicles, vessels, aircraft, constructionequipment, workshops, shipyards, warehouses and hospitals.

g. Other NS Activities

� Briefing for ICTs� Briefing for mobilisation� Workplan Briefing� Seminar� Medical Review� NS Commanders' Day� Basic Combat Training� Make-up Training� Rehearsals for National Day Parade/ SAF Day Parade� Any other activities deemed necessary

ACTIVITIES FOR WHICH POLICE NSMEN CAN BE CALLED UP

PNSmen are required to annually serve their NS until the legalage limit for NS. They may be called-up to perform any of thefollowing activities:

a. National Service Key Installation Training

� A regular activity lasting from 10 to16 days for NSmen selected to formthe Key Installation (KINS) Group.

� Residential training will be conductedat Special Operations Command(SOC).

� NSmen are scheduled for IPPT andShooting Test during their trainingperiod.

b. NS in Division/ Unit

� A main activity lasting for 1 or 2 weeks depending on theoperational requirement of the functional group.

� NSmen are scheduled for IPPT and shooting during their NScall-ups.

� NSmen would be deployed to any of the Land Divisions, PoliceCoast Guard (PCG) or Police Units to perform policing or staffduties.

� NSmen with technical expertise are deployed to units to performtechnical duties.


c. Special Duties Recall

� In an event that requires large manpower resources to coverimportant activities, PNSmen may be recalled up to 3 days toperform ‘special duties’.

� At least two weeks of notification will be given to the NSmenand his employer.

� But this recall is over and above the normal recall cycle.

d. Individual Physical Proficiency Test

� Physically fit NSmen below the age of 40 for Police Officersand 45 for Senior Officers must attempt the IPPT once aworkyear. To ensure their fitness, NSmen above the age of 35will undergo a medical check-up once every two years beforethe IPPT and those 40 years and above will undergo a yearlymedical checkup

� An NSman who fails the IPPT or wishes to improve his resultcan be re-tested. If he fails at the end of his IPPT window, hewill be recalled for RT. Being absent from IPPT and RT activitieswithout a valid reason is an offence punishable under Section32 of the Enlistment Act.

e. IPPT Remedial Training

� RT is a 3-month non-residential training programme comprising2-hourly PT sessions conducted in 2 parts. Part 1 is eightweeks in duration, with two sessions weekly (weekdays only).NSmen who are unable to pass their IPPT by the end of Part1 will have to continue with part 2; which is 4 weeks in duration,three sessions a week (weekdays only).

� Attendance at all sessions is compulsory. Those who are absentwithout a valid reason will be charged with an offence underthe Enlistment Act. In addition, NSmen are required to attainat least 80% attendance for both parts of the programme;failing which, they will have to repeat the RT programme.



f. Upgrading Courses Recall

� In instances where special training is deemed necessary toupgrade the NSmen ’s skill and professionalism, they will berecalled for the duration for a course of less than 40 days.

� At least one month of advance notification will be given to theNSmen and his employer.

� This is over and above the normal recall cycle.

g. Mobilisation Exercise

� Activation of NSmen through telephone calls and display pagers.

� NSmen who are activated must report to their Division/ Unitimmediately. The exercise usually does not exceed 1 day.

� In an open mobilisation, NSmen would be activated throughthe mass media. Activated NSmen must report to the Division/Unit immediately in full uniform.

� In a silent mobilisation, NSmen are activated through a usualplan of mobilisation. Activated NSmen must report to theDivision/ Unit immediately in full uniform.

h. Other NS activities

� Briefing for Annual Exercise or Mobilisation� Pre-course Briefing� Medical Review� Workplan Briefing� Seminar� Any other activity deemed necessary


ACTIVITIES FOR WHICH SCDF NSMEN CAN BE CALLED UP

SCDF NSmen are required to perform NS duties until the legalage limit for NS. They may be called up to perform any of thefollowing activities:

a. In-Camp Training

� This is the main NS training activity, usually lasting 1-2 weeks.

� An NSman who does not meet the minimum training standardscan be called up for re-training. The re-training period is countedtowards his 40-days' annual liability.

b. Vocational Courses

� Such courses are to train and vocationalise the NS officers andmen who are transferred from SAF/ Police.

� Upon successful completion of the courses, they will be postedto NS units according to their vocations.

c. Upgrading Courses

� Such courses are conducted for officers and non-officers toimprove their skil ls and the units' operational readiness.

� They also prepare selected NSmen for higher appointments.


d. Individual Physical Proficiency Testand Remedial Training

� NSmen below 45 years of age must attempt the IPPT duringhis ICT. NSmen above 35 years of age will undergo a medicalcheckup before each IPPT.

� All eligible NSmen must take their IPPT during ICT. The IPPTrequirement will be stated clearly in the SCDF 100. NSmenwho have valid reasons for not attempting their IPPT such asthose who are medically excused, granted deferment from theICT or the ICT IPPT is cancelled due to inclement weather willbe scheduled for Make-up IPPT. NSmen who did not take (withor without valid reasons), or failed the Make-up IPPT, will thenbe scheduled for the Retest. If they did not take (with or withoutvalid reasons), or failed the Retest again, they will then bescheduled for Remedial Retests.

� NSmen who did not attempt the IPPT during ICT without anyvalid reason, or failed the IPPT during ICT, will be scheduledfor Retest. If they fail or did not attempt the Retest (with orwithout valid reasons), they will be scheduled for RemedialRetests. The Remedial Retests comprise a maximum of 5consecutive weekends.

� NSmen who fail to turn up for IPPT without any valid reasonswill be disciplined by their respective Parent Units. NSmen whoclaim to be unwell during the Retest and Remedial Retests willbe sent home and advised to see their own doctor. They willhave to produce a medical certificate on the following weekendto their Parent Unit.

� The SCDF 100 will be issued to NSmen if they are required tobe called up for Make-up IPPT, Retest and Remedial Retests.


e. Mobilisation Exercise

� In silent mobilisation, telephones, handphones, display pagersand facsimile machines are used to recall NSmen.

� NSmen from the activated units must then report to theirmobilisation centre immediately. The exercise does not usuallyexceed 1 day.

f. Civil Resource Requisition

� The Requisition of Resources Act allows the government tomobilise civil resources during times of crisis. Some examplesof civi l resources are: vehicles, construction equipment,workshops and warehouses.

� Payment for the use of these resources and for any damagedone to them will be made.

g. Other NS Activities

� Briefing for ICT� Briefing for Mobilisation Exercises� Workplan Briefing� Seminar� Medical Review� Make-up Training� Rehearsals for National Day Parade� Any other activity deemed necessary


IMPORTANTINFORMATION

“National Service has been the bedrock of Singapore's peaceand prosperity for the last 30 years. We cannot afford to belax about our nation's defence. It is important that Singaporeanscontinue to wholeheartedly support National Service.”

Dr Tony TanDeputy Prime Minister and Minister of Defence (1997)


MAKING IT EASIER FOR EMPLOYERSTO SUPPORT NATIONAL SERVICEEMPLOYER’S BULLETIN BOARD

MINDEF has always recognised that employers of NSmen playa crucial role in supporting the commitment of our NSmen tothe defence of Singapore. Over the years, numerous measureshave been introduced to strengthen their support for NS.MINDEF now provides an online platform for employers tointeract with MINDEF through the e-Bulletin for Employers, atmiw.com.sg. It equips employees with essential knowledge onNS policies and programmes relevant to them. Transactionscan be made between MINDEF and employers in theadministration of NSmen employees eg. E-Make Up Pay Claim.Employers now have easy access to information such as NScall-ups and MINDEF’s deferment guidelines to assist them inplanning and organising their organisational requirements toaccommodate their NSmen employees ’ training schedules.

The URL of the Bulletin Board is:http://content.miw.com.sg/Mindef/Static/Employers/BulletinBoard/empl_bulletin_generalinfo.asp

EXIT CONTROL

a. Notification of Overseas Trips

NSmen are given 10-year passport validity like other citizenswithout NS liability. If they go overseas for more than 24 hoursbut less than 6 months, they only need to notify their respectiveNotification Centres at the corresponding numbers:

Today, our NSmen are travelling abroad more frequently forwork, study or leisure and such notification lets the SAF, SPFand SCDF know the whereabouts of their men at all times.

SAF

SPF

SCDF

Telephone

1800-364 6333

1800-533 6012/3

1800-287 4091

Fax

6223 5650

6283 3486

6364 6333 9764 6333

-

-

SMS E-mail

[email protected]

[email protected]

[email protected]


b. Exit Permit

Should you require your NS employee to travel overseas for6 months or more in a single trip, he is required to apply foran exit permit (EP). An SAF NSman can apply for an exit permitthrough the Internet at:

http://www.miw.com.sg

Alternatively, he may apply for the EP through the Self-HelpTerminals located at:

> > > EXIT PERMIT OFFICECentral Manpower Base (CMPB)Depot RoadSingapore 109680Tel: 6373 3139E-mail: [email protected]* Operating hours:8am-9pm (Weekdays)

8am-5pm (Saturdays)* Subject to change

Once his application is approved, he will be given an ElectronicEP (eEP) number for reference. No hardcopy EP will be issued.

No documentary proof is required to suppor t the eEPappl icat ion. However, the system wi l l randomly selectapplications to submit documentary proof for verification.

For SPF NSmen, he may wish to apply for EP through Internet at:

http://www.spinet.gov.sg

Alternatively, he may apply at the following address:

> > > EXIT PERMIT OFFICEPolice National Service Department391 New Bridge Road#02-707 Blk DPolice Cantonment ComplexSingapore 088762Tel: 6557 5841Fax: 6223 5650E-mail: [email protected] Hours: 8.30am - 5.30pm (Weekdays)

8.30am - 3pm (Saturdays)

Documentary proof is required to support the exit permitapplication.

For SCDF NSmen, he may wish to apply for EP through Internet at:

http://www.scdf.gov.sg

Alternatively, he may apply at the following address:

> > > CUSTOMER SERVICE CENTREHQ Singapore Civil Defence Force91 Ubi Avenue 4Singapore 408827Tel: 6848 3463/ 64Fax: 6283 3486E-mail: [email protected] Hours: 8.30 am - 5.30 pm

(Monday, Tuesday, Thursday, Friday)8.30 am - 8.30 pm (Wednesday)8.30 am - 1.00 pm (Saturday)

Documentary proof is required to support the exit permitapplication.

c. Disruption from NS

Should you intend to station or post your NS employee overseasfor a year or longer, he has to apply for an EP and disruptionfrom NS. An NSman who is disrupted does not have to reportfor any NS duty or training. But the period of disruption is notcounted towards his NS training cycle.

If your employee has been scheduled for NS duty within 6months from the date of eEP application, his application mustbe recommended by his NS unit before applying for the eEP.Otherwise, he can apply for EP through the Internet directly.Upon approval of his eEP, he wil l be disrupted from NS.

ADVANCE NOTIFICATION FOR NS CALL-UP

NSmen are informed of their NS call-up through the issue ofan official call-up notice known as the SAF 100 for SAF NSmen,NP76 for Police NSmen and SCDF 100 for SCDF NSmen.The SAF, SPF and SCDF give about 2 to 6 months of advancenotice for NS call-ups.

On receipt of the call-up notice, NSmen are required to informtheir employers of their impending call-up by forwarding therelevant copy of the call-up notice to their employers andreturning the acknowledgement copy to their NS units. Theadvance notice is given to help NSmen and their employersplan work schedules, make adjustments and alternativearrangements in the workplace.



DEFERMENT

a. Call-up patterns

NSmen are liable to serve 40 days of NS in a workyear whichcommences from 1 April of a calendar year to 31 March ofthe following year. On average, they are usually called up foran ICT of 2 to 3 weeks and another 2 to 3 shorter activitiesranging from 1 to 6 days depending on their units' annualtraining programme. In some years, NSmen are not called upfor ICT because their units go through low-key years i.e. lullperiod with no significant training activities.

b. Importance of Unit Cohesion

Generally, NSmen are required to report for duties and trainas a cohesive unit according to the unit's training schedule.But we understand that there are occasions when an NSmanneeds to be excused from a particular call-up. Defermentexcuses the NSman from a scheduled call-up to train with hisunit. But he has to perform make-up training, usually withanother unit, within the same workyear.

c. Considerations for Deferment

Deferment from NS training is strongly discouraged becauseit affects unit training and cohesion. Being a citizen's army,almost all our NSmen have work commitments in their civiliancapacity. While we understand the concerns and needs ofemployers and companies, we cannot compromise our trainingand operational requirements. Thus deferments may be grantedonly under exceptional circumstances such as:

a. On compassionate grounds; for example - marriage, wife'sdelivery, next-of-kin is seriously ill etc.;

b. New employment

c. Examination for part-time studies (but only one such defermentis allowed in a workyear);

d. Simultaneous call-ups of two or more NSmen within the samedepartment and who are employed in the same capacity.

Should you have problems releasing your NS employee for ICT,you or your employee can apply to the NS unit with the relevantsupporting documents at least 10 weeks before his scheduledICT. For MINDEF/ SAF, the application forms are available atunits and SAFRA clubs, for SPF and SCDF, the forms areavailable at the respective Divisions/ Units. Alternatively,NSmen can write to their NS units stating the following details:


� Name/ NRIC No./ NS unit� Duration of ICT� Type of ICT� Reasons for deferment application� Personal contact numbers

a. SAF

� NS units� SAFRA Clubs� NSAD for Army NSmen� Air Force Manpower Operations & National Servicemen Branch

for Air Force NSmen (AFNSB)� Naval National Servicemen Branch for Navy NSmen (NNSB)

b. SPF

� Divisions/ Units� PNS Department

c. SCDF

� Division HQ/ Camps� HQ SCDF

RECOGNITION AND AWARDSFOR EMPLOYERSThe government recognises that support and commitment ofemployers of NSmen is v i ta l . MINDEF and MHA haveimplemented programmes to reach out to employers and togarner their support for Total Defence. We have also introducedawards to honour employers who make significant contributionsto NS and Total Defence.

SAF PROGRAMMES FOR EMPLOYERS

a. Employers’ Visit and Dialogue Sessions

� One visit is organised each year for about 100 employers towitness their employees’ training during ICT. Such visits giveyou first-hand knowledge of what NS training entails. Theprogramme usually lasts half a day; and employers are alsogiven the opportunity to seek clarification or give feedback onNS issues.

� A dialogue session is also organised each year to communicatewith the employers on the importance of NS and the changesin NS polices. Similarly, it is another channel for employers toair their concern and clarify doubts about NSmen issues, e.g.pay matters.


b. The SAF Award for Employers

� This award was introduced in 1986for the SAF to show its appreciationto employers who have contributedtowards national defence activities.

� NSmen are encouraged to nominatetheir employers who have beensupportive towards NS.

� Nominations can be made in writingto NSAD, or through pre-designednomination cards which are available at all NS units/ trainingcentres and Nat ional Serv ice Resor t & Country Club.Nominat ions can a lso be made through the Internet:h t t p : / / w w w. m i n d e f . g o v. s g / f o r m s / e m p l o y e r. h t m l

� The awards will be presented to the winners at an annualpresentation ceremony and dinner hosted by the Minister forDefence in honour of supportive employers.

� Award winners will enjoy exclusive NS Resort & Country Club,and SAFRA Clubs, Temasek Club and the SAF Yacht Clubcorporate privileges and will be invited to attend various SAF/MINDEF functions.

c. Rededication Ceremony

� This programme was introduced in 1987 to give employers anopportunity to publicly pledge their support for national defence.

� Employers can volunteer to conduct the ceremony either onan individual or combined basis for their NS employees torededicate themselves to the SAF and to the Total Defence ofSingapore.

� Such ceremonies are held in conjunction with SAF Daycelebrations on 1 July every year.

� You may approach NSAD for assistance if you wish to participatein or organise such a ceremony.

> NATIONAL SERVICE AFFAIRSDEPARTMENT5 Depot Road#11-01Singapore 109681Tel: 6373 3208Fax: 6277 3215


b. The MHA Award For Employers

� The Award was introduced in 1997 to show MHA’s appreciationto employers of PNSmen and CDNSmen who have contributedtowards NS activities.

� Nominations can be made by the PNSmen and CDNSmenthrough nomination forms which are available at their respectiveDivisions/ Units.

� The awards will be presented to the winners at an annualpresentation ceremony hosted by the Minister or Minister ofState for Home Affairs.

SPF AND SCDF PROGRAMMES FOR EMPLOYERS

a. Employers’ Visit

� The visit was introduced in 1997 to enable employers ofPNSmen and CDNSmen to better understand and witness theiremployees’ training during National Service.

� The annual event also serves to foster a stronger and sustainedrelationship between employers and the two uniformed Forceswithin the Home Team.


MEDICAL BENEFITS ANDCOMPENSATION FOR NSMENDuring NS training, stringent safety precautions are taken toprevent and minimise the risk of accidents for the safety ofour NSmen. At the same time, we have comprehensive medicalbenefits and compensation for NSmen should they injurethemselves as a result of NS duties.

MEDICAL BENEFITS

For any injuries received in and which are attributable toservice, the government will provide free medical benefits ingovernment and re-structured hospitals to the NSmen, up totheir ward eligibility. Employers will not be burdened with thecost of medical treatment for any service injury of their NSemployees.

EX-GRATIA PAYMENTS

When a service injury results in medical and hospitalisationleave beyond the ICT, the government will consider paying theNSman an ex-gratia payment (based on civilian pay or regular'spay, whichever is higher) if his employer is not prepared topay him during his period of incapacity. The government willalso consider reimbursement of the CPF contributions madeby his employer during the period.

When an NSman is unable to continue with the ICT due tonon-service injuries and his ICT is disrupted, MINDEF, SPF andSCDF will continue to pay him service pay and make-up pay(where applicable ) for the period of medical leave, till the endof the medical leave or original ICT period, whichever is earlier.This payment is made on an ex-gratia basis.

DISABILITY COMPENSATION/ PENSION

If a service injury results in permanent disability, the governmentwil l compensate the NSman according to his degree ofpermanent disability, endorsed by the appropriate medicalauthority.

If the NSman suffers incapacity resulting in his discharge fromnational service, he may be eligible for a disability pension.

DEATH COMPENSATION/ DEPENDENT'S PENSION

If a service injury is fatal, the NSman's dependents will receivea death compensation. His dependents are also eligible forconsideration of a dependent's pension.

DEATH GRATUITY

If an NSman dies during ICT due to other causes not relatedto service, his dependants shall be paid a death gratuity.


NSMEN PAYMENTSTYPES OF PAY COMPONENTS

As an NSman, your employee will receive:

� Service Pay - This is based on the NSman ’s rank andvocation for the NS training.

Service Pay = Rank Allowance + Combat Allowance

� Make-up Pay - If the NSman suffers a loss in his civilianincome as a result of attending NS training, he is eligible toclaim make-up pay from MINDEF/ SPF/ SCDF

Make-up Pay = Loss in Civilian Income - Service Pay

HOW TO CLAIM MAKE-UP PAY

There are 2 options for employed NSmen to claim make-uppay:

Option 1:

Payment Through Employers (Optional Scheme for Employers)

� The employer will continue to pay the NSman as per thecompany ’s pay schedule when the NSman attends NStraining.

� Thereafter, the employer will claim reimbursement (servicepay and make-up pay) directly from MINDEF/ SPF/ SCDF.

� Employers can file their claims online via our e-MUPclaimservice (only applicable to MINDEF/ SAF NSmen) or manuallyby using the Employer Claim Statement, which can beobtained from the following sources:

� Download from miw.com.sg� MINDEF/ SPF/ SCDF

How To Join The Scheme

To enrol in this scheme, employers must submit the Employer'sOption Form (download from miw.com.sg).


Option 2:

NSman Claims Reimbursement Directly From MINDEF/ SPF/SCDF

� The employer will certify NSman’s make-up pay claim andsubmit to MINDEF/ SPF/ SCDF.

� NSman will be reimbursed directly by MINDEF/ SPF/ SCDFthereafter.

� Make-up pay claims can be submitted using hardcopy claimforms or online via e-MUPclaim (only applicable to NSmenfrom SAF-MINDEF).

For NSmen employed in Ministries or Statutory Boards

� The NSman will continue to receive his civilian pay fromthe respective Ministry or Statutory Board during the periodof his NS training.

� The Ministry or Statutory Board should submit a claim onlyif the NSman’s service pay exceeds his civilian pay.

For NSmen who are employed by more than one employeror who are employed as well as self-employed

� The NSman should submit an individual claim form for eachemployer or type of employment.


TYPES OF CLAIMABLE/ NON CLAIMABLE ALLOWANCES(FOR EMPLOYED NSMEN)

Claimable

� The allowance must be received on a regular basis for atleast 4 months out of the last 6 months preceding the NStraining

� The al lowance must be taxable and subject to CPFcontribution

� It must be included in the NSman’s employment or servicecontract

� It must not be of a reimbursement nature

Non Claimable

� If allowance is not received for at least 4 months out ofthe past 6 months and no reason is provided, this will bedisapproved

� Examples of allowances of a reimbursement nature whichare not claimable:

> Meal Allowance> Travelling Allowance> Laundry Allowance> Entertainment Expenses

COMPUTING LOSS OF CIVILIAN INCOME DURING NSTRAINING

The formula used to compute the loss of income:

� The employer should use the same formula used in thecompany for pro-rated pay computation.

E.g. In-Camp Training (ICT) from 1 March to 20 March 2002(20 days) and company is on a 5-day work week.

= Total Salary x Number of working days during the ICT periodNumber of working days in the month

= $800 x 14 (less Sat & Sun during the ICT period)21 (less Sat & Sun in Mar 2002)

= $533.33

� Public holidays should be considered as paid working daysand should not be excluded from the computation of lossof income.


HOW SHOULD THE EMPLOYER ADJUST THE NSMAN’SCIVILIAN INCOME IN THE MONTH OF NS TRAINING?

� The employer should compute the actual amount due toNSman for the remaining days that he works in the companyin the month of NS training instead of simply deducting offthe amount paid by MINDEF/ SPF/ SCDF from his salaryif the NSman is receiving allowances which are not of afixed quantum.

E.g. In-Camp Training (ICT) from 1 March to 20 March 2002(20 days) and company is on a 5-day work week.

Basic Salary: $800.00 (fixed)Overtime Allowance: $215.20 p.m. (average)

> Loss in Civilian Income (to be compensated by MINDEF/SPF/ SCDF in terms of service pay and make-up pay):

$1,015.20 x 14 (20 ICT days less Sat & Sun in March 02)21 (less Sat & Sun in March 02)

= $676.80

> Amount to be paid by employer in March 02:

$800 x 7 (11 remaining days less Sat & Sun in March 02)21 (less Sat & Sun in March 02)

= $266.67 + $50*

* (actual overtime clocked from 21 March to 31 March 2002)

The total amount to be paid to the NSman in the month oftraining would be:

$676.80(MINDEF/ SPF/ SCDF)

+

[$266.67 + $50]

(Employer)

= $993.47


NOTIFICATION OF NSMAN’S RESIGNATION ORCHANGES IN SALARY

The employer must notify MINDEF (NSmen Payments, Payroll &Allowances Division)/ SPF (PNSmen Personnel Officers)/ HQSCDF (Salaries & Allowances Branch, Finance Department)immediately if there are any changes to the NSman’s salaryafter the submission of the claim as a result of:

� Resignation� Pay Revision� Salary Adjustment before or during the NS training

CPF CONTRIBUTION

In accordance with CPF regulations, both the employer andNSman must continue to contribute their share of CPF at thesame rate throughout the NSman's NS training.

VERIFICATION OF MAKE-UP PAY CLAIM

In accordance with Regulation 9 of the Enlistment (Loss ofSalaries & Wages - Reimbursement) Regulations 1978,authorised personnel of MINDEF/ SPF/ SCDF may conductv is its to companies in order to veri fy the cla ims. AnAuthorisation Card will be used to identify such personnel andemployers are requested to give access to all documentsrelated to the claims.

PAYMENT SCHEDULE FOR NS ACTIVITIES AND ALLOWANCES

For SAF NSmen

� Payments to NSmen and employers (who are on the PaymentThrough Employers Scheme) are scheduled thrice weeklyon Mondays, Wednesdays and Fridays, and are creditedinto the NSmen/ employers’ bank accounts registered withMINDEF.

The payment schedule for local & overseas training is asfollows:

Local TrainingWithin 14 days from the start of training.

Overseas TrainingWithin 2 to 3 days before the date of departure (if advancepayment is arranged)


For SPF NSmen

� Payments to NSmen and employers (who are on the PaymentThrough Employers Scheme) are scheduled on Fridays andare credited into the NSmen/ employers’ bank accountsregistered with SPF.

For SCDF NSmen

� Within 11 days from the start of training

SUBMISSION OF CLAIMS

For SAF NSmen

Make-up Pay claims can be submitted online via our e-MUPclaim service or manually using the designated claim forms.To reduce processing time, employers are strongly encouragedto use e-MUPclaim.

To file an e-MUPclaim, either the NSmen or the employerscan initiate the claim. However, employers must first registerfor the service. The employer will receive a PIN via post afterregistering.

If you opt for the manual mode, the claim forms can beobtained from the following sources:

� Download from miw.com.sg� Community Clubs� SAFRA Clubhouses� NS Units

For SPF NSmen

Make-up Pay claims can be submitted using the designatedclaim forms. The claim forms can be obtained from thefollowing sources:

� NSmen’s Police Divisions or units

For SCDF NSmen

Make-up Pay claims can be submitted using the designatedclaim forms (Form A). SCDF will mail the Form A to the NSmentogether with the ICT order. The claim forms can also beobtained from the following sources:

� Download from scdf.gov.sg� Division HQ/ Camps


DEADLINE FOR SUBMITTING CLAIM

For prompt payment, the NSman and the employer are advised:

� To submit the e-claim 7 days before the training commences.(only applicable to NSmen from SAF-MINDEF)

� To submit the hardcopy claim to reach MINDEF/ SPF/ SCDF3 weeks before the training commences.

� Not to submit the claim too early before NS training asNSman’s pay information may not be accurate and current.

� That make-up pay claims must be submitted to reachMINDEF (NSmen Payments, Payroll & Allowances Division)/SPF (PNSmen Personnel Officer)/ HQ SCDF (Salaries &Allowances Branch, Finance Department) not later than 3months after the payment of service pay. Supportingdocuments can be submitted later if they are not availableat the time of submission of the claim form.

DEADLINE FOR SUBMITTING APPEAL

When there is a dispute in the quantum approved, NSmen ortheir employers may appeal in writing to MINDEF (NSmenPayments, Payroll & Allowances Division)/ SPF (Finance OfficerEOM/ PNS Section)/ HQ SCDF (Salaries & Allowances Branch,Finance Department) not later than 3 weeks from the dateon which the Make-up Pay is paid. The following details haveto be given:

� the amount of Make-up Pay claimed� grounds for dispute


FAQsNATIONAL SERVICE LIABILITIES

Q1: How often will my NS employee be called up forNational Service (NS)?

A: He may be called up for a maximum of 40 days ofservice each workyear. The workyear begins on 1 Aprilof a calendar year and ends on 31 March of the followingyear. He may be called up for various activities such as:

• In-Camp Training (ICT)• Mobilisation• Individual Physical Proficiency Test (IPPT)

Q2: After being phased into MINDEF RESERVE (MR), isthe MR personnel still liable for NS?

A: MR personnel are still liable for NS. Although they havecompleted their NS training cycle, their NS liability willcease when they reach their statutory age (50 yearsold for NS Officers and 40 years old for NS WOSEs).

Q3: What is the difference between Annual ICT and Flexi-ICT?

A: Annual ICT applies to NSmen who are called up onceevery year. For Flexi-ICT, NSmen are called-up more thanonce a year and at shorter intervals.

DEFERMENT

Q1: What is deferment?

A: Deferment from NS allows an NSman to postpone hisNS call-up to a later date within the same workyear.The workyear commences from 1 April of the currentyear to 31 March of the following year. He will have toundergo make-up training for the deferred call-up withinthe same workyear. Deferment is not encouraged as itaffects unit cohesiveness and operational readiness.

Q2: Under what circumstances can an NSman apply fordeferment?

A: Deferment may be granted for the following reasons:

• Compassionate grounds e.g. marriage, wife's delivery, next-of-kin is seriously ill etc.

• New employment• Newly established business• Examination for part-time studies• Simultaneous call-up of 2 or more NSmen who are employed

in the same capacity in the same department.


Q3: How does an NSman apply for deferment?

A: Applications can be made to his unit with the relevantsupporting documents at least 10 weeks before hisscheduled ICT. For MINDEF/ SAF, the application formsare available at the units and SAFRA clubs. For SPF andSCDF, the forms are available at the respective Divisions/Units. Alternatively, NSmen can write to their NS unitsstating the following details:

• Name/ NRIC No./ NS unit• Duration of ICT• Type of ICT i.e. Upgrading Course, BCTC• Reasons for deferment application• Personal contact numbers

Q4: When will he be informed of the outcome of hisdeferment applications?

A: NSmen whose applications meet approved guidelineswill be informed of the decision within 2 weeks. Theremaining cases will be considered under the competitivepriority system based on past attendance records andlikelihood to complete the NS training. All applicants willbe given a decision at least 1 month before the ICT.

Q5: If my NS employee has notif ied the respectivenotification centres of his overseas trip that coincideswith his in-camp training, does he still need to applyfor deferment?

A: Yes. Notifying the respective notification centre doesnot give him automatic deferment. He still has to applyto his unit for deferment.

Q6: I wish to postpone my employee's in-camp training toa later date. What do I have to do?

A: Deferment from in-camp training due to work commitmentis discouraged as it affects unit cohesiveness andoperational readiness. NSmen are given at least 2 to6 months ’ advance notice of their call-ups so thatemployers can adjust their workplans to enable theiremployees to attend the scheduled ICT. However, if thereare exceptional circumstances, NSmen should write totheir unit, with their employer's supporting documents,at least 10 weeks before the ICT.


Q7: My employee's NS unit informed him that his applicationfor deferment has not been approved. How do I makean appeal against this decision?

A: You may submit an appeal to his unit for reconsideration.His unit will review your request. If they still do notagree to defer the NSman, the appeal will be forwardedto the Formation, thereby ensuring that your appeal onhis behalf is being considered by a higher authority.

Q8: I would like my employee to be granted time-off oncertain days or evenings during his in-camp trainingbut I do not wish for him to be deferred from theentire training. Is there any way to accommodate myrequest?

A: Time-off during training would depend on the unit'straining schedule, e.g. whether there is night trainingor regimental duties. You could submit your request forhis time-off to his unit and this would be accommodatedif the training schedule permits.

DISRUPTION

Q1: What is disruption?

A: Disruption allows an NSman to postpone his NationalService for 1 year or longer. There are two types ofdisruption:

• Local• Overseas

Local• An NSman can be considered for disruption if he is pursuing

full-time non-tertiary studies in an approved local institution.NSmen pursuing full-time tertiary studies in local institutionssuch as the universities and polytechnics are not disruptedand may be called up for ICT during their vacations. Theymay also be called up for IPPT and are liable for mobilisation.

Overseas• Overseas NSmen going abroad for work, study or training

for 1 year or more are eligible to apply for disruption fromnational service.


Q2: How does an NSman apply for disruption? Whatsupporting documents are required?

A: For loca l d isrupt ion, he can app ly d i rect l y to:

a) i. MINDEF/ SAF - His NS unit,ii. SPF - Exit Permit Officeiii. SCDF - Divisons/ Units

b) His respective NS Personnel Management Centre at thefollowing address:

MINDEF/ SAF Army NSmenNational Service Affairs Department (NSAD)5 Depot Road #11-01Singapore 109681Tel: 62773245 Fax: 6277 3215

Air Force NSmenAir Force Manpower Operations &National Servicemen Branch (AFNSB)303 Gombak Drive#B1-09Singapore 669645Tel: 6768 3040 Fax: 6768 2576

Navy NSmenNaval National Servicemen Branch (NNSB)5 Depot Road #08-01Singapore 109681Tel: 63731238 Fax: 6373 1245

SPF NSmenPolice National Service DepartmentExit Permit Office391 New Bridge Road#02-707 Blk DPolice Cantonment ComplexSingapore 088762Tel: 6557 8541Fax: 6223 5650

SCDF NSmenNational Service Personnel DepartmentHQ Singapore Civil Defence Force91 Ubi Avenue 4Singapore 408827Tel: 6848 3463/ 64Fax: 6283 3486

At the point of application, he must furnish the necessarysupporting documents such as proof of enrolment at alocal institution.


REQUIREMENT FOR NSMEN TO REPORT WHEN GOINGOVERSEAS

Q1: Why do NSmen have to furnish the MINDEF eServicesCentre (MeSC)/ SPF and SCDF notification centreswith information of their overseas trips?

A: NSmen have a specific operational role to play in anemergency. It is crucial for them to remain contactablewhen they are abroad. Keeping their respective NSagencies informed of their whereabouts would allowthem to know exactly how many NSmen are in Singaporeand where to reach those who are overseas quickly inan emergency.

Q2: Who should give notification of their overseas trips?

A: All NSmen below the age of 50 years for officers and40 years for Warrant Officers, Specialists and EnlistedPersonnel who are leaving Singapore for more than 24hours and less than 6 months are required to givenotification of their overseas trips. Upon reaching theage of 50 years (for Officers) and 40 years (for otherranks), NSmen are no longer required to give notification.Those who are disrupted from National Service foroverseas trips or have an Exit Permit need not givenotification.

Q3: How should an NSman go about providing informationof his whereabouts overseas?

A: They can do so through:

MINDEF/ SAF- Tel: 1800-364 6333- SMS: 9764 6333- Fax: 1800-364 6333- Internet at: http://www.miw.com.sg- Email: [email protected] Mail to: MINDEF eServices Centre

7 Bedok South RdSingapore 469272

SPF- Tel: 1800-533 6012/ 3- Fax: 6223 5650- E-mail: [email protected] Internet at: http://www.spinet.gov.sg

SCDF- Tel: 1800-287 4091- Fax: 6283 3486- E-mail: [email protected] Internet at: http://www.scdf.gov.sg


Q4: What will happen if an NSman goes overseas withoutinforming his respective agency?

A: Offenders may be fined up to $2,000 upon convictionand may also have their Exit Permit privileges restricted.For recalcitrant offenders, their privilege of not beingrequired to apply for an Exit Permit may be withdrawnwhen they travel overseas for less than 6 months. Theirfull passport facilities will be withdrawn. This meansthat they will have to apply for an Exit Permit every timethey go overseas.

Q5: My NS employee is going overseas for business. Doeshe need to apply for an exit permit?

A: An NSman need not apply for an exit permit (EP) if hisoverseas trip is less than 6 months. However, he hasto inform the respective notification centre if his tripexceeds 24 hours. He may notify MeSC by phone at1800-3646333(toll-free) or by fax to 1800-3646333,SPF Exit Permit Office at Tel:1800-533 6012/ 3 or faxat 6223 5650 and SCDF Overseas Notification Centreat Tel: 1800-287 4091 or fax at 6283 3486. If theduration of his overseas trip is more than 6 months butless than 1 year, he wi l l need to have his unit 'srecommendation before applying for an EP. On the otherhand, if the duration of his overseas trip is 1 year orlonger, he will need to apply for an EP and disruptionfrom NS.

Q6: What will happen if an NSman goes overseas withoutapplying for an Exit Permit?

A: An NSman needs to apply for an Exit Permit (EP) if hisoverseas trip is 6 months or more. NSmen who remainoverseas for more than 6 months without a valid EP willbecome EP defaulters. Upon conviction, EP defaultersmay be fined up to $5000 or 3 years’ imprisonment orboth.

Q7. If an NSman is required to travel in and out ofSingapore a few times per month to the samedestination, must he notify his respective agency eachtime he travels overseas?

A: He may make a one-time notification to cover a maximumperiod of one month for the overseas trips to the samedestination.


Q8: If an NSman is required to leave the countryimmediately, how can he inform his respective agencyof his overseas trip?

A: He can inform the agency when he is overseas or requesta proxy (above 16 years old), e.g. a family member orhis company, to do so on his behalf.

Q9: After notifying the respective agency, does that meanthat NSmen do not need an Exit Permit?

A: The requirement for an Exit Permit remains the samei.e. an NSman will be required to apply for an Exit Permitif he is staying overseas for 6 months or more. However,once a person has been granted an Exit Permit, he isdeemed to have notified his agency of his overseas trip.

Q10: What should NSmen do if they notify their agenciesand do not leave the country?

A: They should call to cancel the previous notification.

Q11: Will an NSman be excused from mobilisation after hehas noti f ied his agency and is issued with anacknowledgement code?

A: NSmen are excused from mobilisation only if they areoverseas and have documentary proof (e.g. passport).Notification of overseas trip is not a form of documentaryproof for exemption from mobi l isat ion and IPPT.

ELIGIBILITY FOR SERVICE INJURY COMPENSATION FORNSMEN

Q1: How do I know whether my NS employee is eligible forcompensation?

A: The SAF (Pens ions ) Regu la t i ons prov ides forcompensation awards for injuries that are received inand attributable to service. This includes injuriessusta ined under the fo l l ow ing c i rcumstances:

a. Whilst on a journey necessary to report for service or onthe way home after service; e.g. travelling a normal routefrom home to report for in-camp training or from unit tohome after training.

Or

b. In consequence of some act lawfully performed in thedischarge of the member's duties. e.g. while performingtraining scheduled in the unit training programme. However,injuries which are sustained within a serviceman's ownpersonal sphere cannot be considered as received in, and


attributable to, service; e.g. while on in-camp training, yourNS employee books out of camp to run a personal errandand meets with a traffic accident either on the way out orback to camp, resulting in injuries.

Q2: What should my NS employee do when he sustainsan injury during NS training?

A: In the event of an injury during NS training, he needsto:

MINDEF/ SAFa. Report immediately to his unit Medical Officer and S1 or

Conducting Officer (for non-ICT IPPT) so the unit can arrangeto attend to his injury(ies) and document his injury sustainedin the medical docket.

b. Complete the injury report which covers his personal detailsand details of the date/ time and circumstances of the injury.

c. Submit witness(es) statement and medical reports on hisinjury sustained (if applicable) to substantiate his requestfor injury compensation. A traffic police report and a mapdetail ing the route taken are also required where thecircumstances involve a traffic accident.

His unit wil l submit the completed report and supportingdocuments to his NS Personnel Management Centre for review.

SPFIn the event of an injury during NS training, he needs to:

a. Report immediately to his supervisor of his injury so thathe can be conveyed to the nearest government/ restructuredhospital for medical attention.

b. He must obtain from his employer his salary information forthe 12 months immediately preceding the date of theaccident.

His unit shall put up an Incident Report, which will cover theinformation of the date/ time and circumstances of the injury,and submit the completed report and supporting documentsto PNSD.

SCDFIn the event of an injury during NS training,he needs to:

a. Report immediately to his Conducting Officer or Division/Unit Personnel Officer so that he can be conveyed to thenearest government/ restructured hospital for medicalattention.

b. He must obtain from his employer his salary information forthe 12 months immediately preceding the date of theaccident.

His unit shall put up an Incident Report, which will cover the


information of the date/ time and circumstances of the injury,and submit the completed report and supporting documentsto NS Personnel Department.

Q3: Is my NS employee eligible for free follow-up treatmentand compensation if he is injured during NS training?

A: Yes, he will be eligible for free medical benefits oncehis in jur y is recognised as a ser v ice in jur y. Anidentification document will be issued to him for freefollow-up medical treatment at government/ re-structuredhospitals. The hospitals are:

• Alexandra Hospital• Changi General Hospital• Kandang Kerbau Women's and Children's Hospital• National Skin Centre• National University Hospital• Singapore General Hospital• Singapore National Eye Centre• Tan Tock Seng Hospital• Institute of Mental Health

Should he suffer permanent disablility as a result of theservice injury, his unit will arrange to convene a medicalboard for him. He will be eligible for compensation basedon the percentage of permanent disability endorsed bythe SAF Medical Board. We take a serious view ofservicemen who do not take medical advice seriously toattend follow-up medical treatment for their serviceinjury. NSmen who disregard medical advice to attendfollow-up treatment for their service injury may receivea reduced compensation award.

Q4: Before MINDEF/ SPF/ SCDF can determine that hisinjury is due to service, who will bear the cost of hismedical expenses?

A: While his NS agency is processing his case, he will haveto bear all medical expenses. However, once his injuryis certified to be attributable to service, all the medicalexpenses that he has incurred at government/restructured hospitals will be reimbursed to him. Hewill be asked to submit to his Unit Manpower/ NSmenPersonnel Officer the original medical bills, togetherwith certification from the hospital doctor that themedical expenses are incurred for the treatment of thatservice injury(ies).


Q5: Will MINDEF/ SPF/ SCDF reimburse medical expensesincurred in private hospitals?

A: No, if he goes to a private hospital, he will bear all themedical expenses.

Q6: What should my NS employee do if he sustains ani n j u r y d u r i n g N S t r a i n i n g a n d i s g i v e nhospitalisation/medical leave that extends beyond theperiod of his in-camp training?

A: He has to immediately notify his superior (MINDEF/ SAF- unit Medical Officer and S1, SPF/ SCDF- Div/ UnitNSmen Personnel Officer) of his hospitalisation/medicalleave. The procedures as spelt out at Q2 must then beobserved. If his injury is assessed as a service injury,he will be eligible for ex-gratia payment if he suffers lossof income during his hospitalisation/ medical leave. Heis required to submit to his unit the certification fromyou (the employer) that he is not paid during the periodof medical leave. Arrangements wil l be made withPayment & Allowance Dept for the ex-gratia payment tohim.

Q7: If an NSman sustains a non-service injury during hisin-camp training, will he still be paid for loss of income?

A: When he is unable to continue his in-camp training dueto non-service injuries and his ICT is disrupted, he willcontinue to be paid service pay and make-up pay (whereapplicable) for the period of medical leave, till the endof the medical leave or original ICT period, whicheveris earlier. However, this will not be counted towards thefulfilment of an ICT liability and he may be required todo make-up training subsequently.


NSMEN PAYMENTS

Q1: If there is a change in my NS employee ’s trainingperiod, do I need to inform MINDEF/ SPF/ SCDF?

A: MINDEF/ SAFIf the NS training has been shortened or lengthened,we will be able to re-compute the change in NS trainingand pay your NS employee accordingly. Therefore, yourcompany does not need to inform MINDEF.

E.g. Original NS training : 1 March to 20 March 2002 Amended NS training : 1 March to 15 March 2002

However, in the event that the NS training has beenchanged to an entirely new period, your company wouldneed to inform MINDEF of the change.

E.g. Original NS training : 1 March to 20 March 2002 Amended NS training : 1 June to 20 June 2002

SPF/ SCDFThe requirements are the same as SAF.


ADDRESSES & TELEPHONE NUMBERSIn this final section of the handbook, we provide you the contactinformation of all agencies in the SAF, SPF and SCDF that dealwith NSmen. We welcome your enquiries, suggestions andfeedback on areas of particular interest to you.

SAFMINDEF eServices CentreOne stop, “round the clock” operations to service MINDEF personnel,NS liables and general public on all MINDEF matters.

Tel/ Fax: 1-800-eMINDEF (1-800-364-6333)MINDEF Portal: http://www.miw.com.sg

MINDEF Feedback LineTel: 1800-760 8844E-mail: [email protected]

National Service Affairs DepartmentEnquiries on NS policies & matters of Army National Servicemen

5 Depot Road, #11-01 Singapore 109681Tel: 6373 3245 Fax: 6277 3215E-mail: [email protected]

Naval National Servicemen BranchEnquiries on NS policies & matters of Navy National Servicemen

5 Depot Road, #08-01 Singapore 109681Tel: 6373 1238 Fax: 6373 1245E-mail: [email protected]

Air Force Manpower Operations &National Servicemen BranchEnquiries on NS policies & matters of Air Force National Servicemen

303 Gombak Drive #B1-09, Singapore 669645Tel: 6768 3040 Fax: 6768 2576

National Service Payment BranchEnquiries on all NSmen pay matters

5 Depot Road #13-01 Singapore 109681Website: www.miw.com.sg (Check your NSmen employees’ paymentdetails and status online)24-hr voice response system at eMINDEF(1800-364 6333).

MINDEF Public AffairsGeneral enquiries on defence and SAF matters

303 Gombak Drive #1-26 Singapore 669645Tel: 6768 2307/ 3059 Fax: 6764 6119E-mail: [email protected]

EXIT PERMIT OFFICEExtension of Passports and Exit Permit Applications

Central Manpower Base (CMPB)3 Depot Road Singapore 109680Tel: 6373 3139 Fax: 6373 3173Email: [email protected]*Operating hours: 8am-9pm (Weekdays) 8am-5pm (Saturdays)

*Subject to change

SPFPolice National Service DepartmentEnquiries on NS policies and matters of SPF

NSmen Personnel Centre391 New Bridge Road #03-501Blk C Police Cantonment Complex Singapore 088762Tel: 6557 5953/ 6557 5970 Fax: 6226 8446

PNSmen Personnel Officersof respective Divisions/ Units(please refer to Appendix I)General enquiries on NSmen matters

Singapore Police Force Service Improvement UnitGeneral enquiries on Police matters

Police Headquarters New Phoenix Park28, Irrawaddy Road Singapore 329560Tel: 1800-253 5525 Fax: 6256 1296Email: [email protected]

Exit Permit OfficeNotification of Overseas trips that are more than 24 hours but lessthan 6 months, Extension of Passports and Exit Permit Application

391 New Bridge Road #02-707 Blk DPolice Cantonment ComplexSingapore 088762Tel: 6557 5841 Fax: 6223 5650Overseas Notification Tel: 1800-533 6012/ 3E-mail: [email protected]: www.spinet.gov.sg

Force Sports OfficeEnquiries on IPPT matters

Police Academy Blk 4Thomson Road Singapore 298333Tel: 6359 4239 Fax: 6256 5197

EOM/ PNS SectionEnquiries on all NSmen pay matters

New Phoenix Park28, Irrawaddy Road Singapore 329560Tel: 6478 2385/ 2358 Fax: 6252 3570



Police Career CentreEnquiries on Police Recruitment matters

Police Headquarters New Phoenix Park28, Irrawaddy Road Singapore 329560Tel: 6478 2324/ 6478 2325 Fax: 6253 7754Website: www.spinet.gov.sg/career

SCDFNational Service Personnel DepartmentEnquiries on NS policies and matters of SCDF

HQ Singapore Civil Defence Force91 Ubi Avenue 4 Singapore 408827Tel: 6848 3455/ 6 Fax: 6283 3486

Salaries & Allowances Branch,Finance DepartmentEnquiries on all NSmen pay matters

HQ Singapore Civil Defence Force91 Ubi Avenue 4 Singapore 408827Tel: 1800-287 4569 Fax: 6848 1628

Public Affairs DepartmentGeneral enquires on Civil Defence Matters


SCDF Overseas Notification CentreNotification of Overseas trips that are more than 24 hours but lessthan 6 months

HQ Singapore Civil Defence Force91 Ubi Avenue 4 Singapore 408827Tel: 1800-287 4091 Fax: 6283 3486E-mail: [email protected]: www.scdf.gov.sg

Customer Service CentreRenewal of Passports, Application for Exit Permit and Disruption


SCDF Emergency HotlineTel: 1800-286 5555

SCDF Enquiry/ Main LineTel: 6280 0000/ 6367 7233


ABBREVIATIONS

AFNSB - Air Force Manpower Operations &National Servicemen Branch

CDANS - Civil Defence Association forNational Servicemen

CMPB - Central Manpower Base

EOM - Expenditure of Manpower

EPO - Exit Permit Office

ICT - In-camp training

IPPT - Individual Physical Proficiency Test

KINs - Key Installation

MHA - Ministry of Home Affairs

MINDEF - Ministry of Defence

NNSB - Naval National Servicemen Branch

NS - National Service

NSmen - National Servicemen

NSAD - National Service Affairs Department

PCG - Police Coast Guard

PNS - Police National Service

PT - Physical Training

RT - Remedial Training

SAF - Singapore Armed Forces

SCDF - Singapore Civil Defence Force

SPANS - Singapore Police Association ForNational Servicemen

SPF - Singapore Police Force


APPENDIX IPolice Divisions and Units Phone Fax

Central Police Division 6557 5288 6223 9156

Clementi Police Division 6872 7958 6777 6020

Tanglin Police Division 6391 3481 6391 8450

Ang Mo Kio Police Division 6218 1040 6218 1011

Bedok Police Division 6244 7176 6244 7178

Jurong Police Division 6896 6859 6896 5643

Police Coast Guard 6447 1529 6447 3277

Traffic Police 6547 6345 6547 4900

Criminal Investigation 6435 8278 6225 4209Department

Airport Police 6546 3129 6542 8214

Training Command 6359 4210 6255 5600(TRACOM)

SPANS-JOM Clubhouse 6353 3131 6256 7137

SPANS Town Club 6738 6578 6235 7209

Civil Defence Establishments Phone Fax

HQ NS Personnel 6848 1727 6284 2048Admin Centre

HQ 1st CD Division 6355 7815 6253 1692

HQ 2nd CD Division 6342 4512 6440 2257

HQ 3rd CD Division 6488 2013 6282 1185

HQ 4th CD Division 6267 4017 6268 2212

Basic Rescue 6267 4080 6267 4078Training Centre

Civil Defence Academy 6794 5509 6794 5561

CDANS Country Club 6569 7702 6569 4453(Bukit Batok)

CDANS Sembawang Resort 6754 0922 6754 0211

CDANS Home TeamTown Club (Smith Street) 6536 9986 6536 6056


NOTES

MINISTRY OF DEFENCE

Published by Mindef Public Affairs

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SUPPORTING OUR NSmen AN EMPLOYERS’ GUIDE · form. Knowing that you are interested in their ICT performance will certainly spur them to give their best during ICT. ... SUPPORTING