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Supporting modern policing – challenges for implementation of contemporary ICT
Raul Savimaa
Police adviser
Estonian Police Board
Supporting modern policing – challenges for implementation of contemporary ICT
Raul Savimaa
Police adviser
Estonian Police Board
Supporting modern policing – challenges for implementation of contemporary ICT
Raul Savimaa
Police adviser
Estonian Police Board
Supporting modern policing – challenges for implementation of contemporary ICT
Raul Savimaa
Police adviser
Estonian Police Board
• Police operates in complex environment– Demanding: correct and precise actions in time– Changing, sometimes rapidly– Dynamic in long time, influenced by different
aspects• Police organisation is multifunctional• Management process of the police organisation
– Each officer has power and has to make decisions – Co-ordination of activities of different actors– Integration of functions and resources
What characterises the police?
Tasks for ICT in the police
• Support police activities (databases, queries)• Facilitate police work procedures (workflow)• Support specialists• Support management
– Resource handling and planning– Statistics– Planning and simulation of activities and possible
results• Enhance police presence virtually: e-services, CCTV
Challenges – additional requirements to keep in mind
• The police ICT needs evolve in time
• New people – new attitude, habits and knowledge
• Technology that is used in other domains change
Suggestions for police ICT systems
• Simplicity and smartness
• Modularity and integration
• Software configurability and reusability
The e-police project
• A mobile workplace to enable a police patrol making queries to police databases
• Police – commerce co-operation in research and development
• Lot of ideas gathered from other systems, but not really suitable solution found.
• Taylor-made prototype was made consisting of car PC, communication and status module and GPS.
The mobile workplace
Communication module and computer
User interface
Mobile user interface
Mobile user interface
User interface (desktop solution)
Some examples of solutions: IT mobile workplace for crisis management centre
Some examples of solutions: mobile workplace for field manager or investigator
• Car PC: FlatBook C (BORMANN EDV + ZUBEHÖR ®)
Some examples of solutions
Suggestions for police ICT systems
• Simplicity and smartness
• Modularity and integration
• Software configurability and reusability
E-File: integration of case management
PICMET´05 21
X-road Internet
SS
AS
SS
SS
AS
SS
AS
SS
IS ofEstonianTax and
Customs Board
Services
Popula-tion
Register
Services
EstonianMotor
VechicleRegistration
Centre
Services
…
other IS
for ex.MISP II
Information systems X-road centre
KIT(Citizens’ portal)
Information portal
http://www.eesti.ee Riik.ee
(for civil servants)
CA of X-road
Centr.server I
Centr.server II(Elion)
Monitoring
SS
Central registerof DBs
HELPDESK
Environments developed by government
SS
AS
Banks
x 5Hansa bankUnion bank.
Kreditb.Sampo bank.Nordea bank
a) authent.b) paymentc) services
SS
EIT(Enterpreneurs’ portal)
Information portal
for enterpreneurs
AIT(Civil servants’ portal)
SS
ID-card
CA
Certification agency
AS
Suggestions for police ICT systems
• Simplicity and smartness
• Modularity and integration
• Software configurability and reusabilityExamples:– Reconfigurable Case Management System
(Ida Infront; Oracle Siebel)– Mobile solution for the police and fire departments with
TETRA (TErrestrial Trunked RAdio), a digital radio service (Deutsch Telekom)
Areas that are uncovered and need more development
• Tasks: – Support police activities– Facilitate police work procedures (workflow)– Support deep specialists– Support management– Enhance police presence
• Work tools (laptop, mobile tools also for different areas – foot patrol, bikes, mounted patrols etc)
• Simulation (situation, long term, procedure analysis)
Analysis and simulation: vehicle theft case
Detaining of vehicle and persons
Acceptance of further driving
P3.4. Detaining of law-breaker
Stopping and checking the vehicle and persons by PO
J2.2.A + ... + J2.9.A Receiving, checking and registering the statement in LC
Vehicle theft
Owner detects theft
Thief chooses further activity
Checking data in police databases
Driving in the country
Border crossing
Re-registration in VRO
Dismantling for spare parts
Checking vehicle data in VRC
Checking vehicle data in BG
Border crossing
Re-registration of vehicle in registry
End of activity
Begin
Automated data exchange to VR
B1-1. Automated update of data in BG db
Task is accomplished
Analysis and simulation: modelling of choices
Begin
Adjust activeness and listening interest
Wait for the message
Message arrived?
Find listening interest
Answer to propose
Go listening
Listen to the message
Add to the prioritised queue
Improve activeness and listening interest
Choose an action to perform
Active enough?
Interested enough?
Registering, checking and passing data on vehicle theft in LC to CC
Answer to the patrol request
Perform any other activity
Role model
• Formerly: IT offered solutions that simplified police work
• Today’s systems are integrated with processes• The police is owner of data and processes
– ICT supports the processes• IT unit as provider of systems• The police has to know what to order• The police has to manage information• The police should keep the initiative
Summary
• The police ICT must be reactive and proactive
• Police task is not to implement the best available ICT but – to analyse the needs and– to synergise suitable solution that could have
long life horizon, considering abilities of contemporary ICT
• We need more innovation and R&D
Modern police consists of
• Proper work methods and procedures• Organisational values• Modern contemporary technology• Efficient training
Thank you for your attenton!
• Questions?
• Contact:• Raul Savimaa• [email protected]• Phone +372 612 3090• Fax +372 612 3009
