77
OF NIT No. CGM (HQ)/APDCL/TGLQ(IM&B)/02/2017 FOR SUPPLY, INSTALLATION AND COMMISSIONING OF SMART SINGLE PHASE (CONFIGURABLE AS BOTH PREPAID AND POSTPAID), (5-30) AMP. ENERGY METER WITH TWO WAY COMMUNICATION INFRASTRUCTURE NIT 17/2 (MODIFIED)

SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

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Page 1: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

OF NIT No. CGM (HQ)/APDCL/TGLQ(IM&B)/02/2017

FOR

SUPPLY, INSTALLATION AND

COMMISSIONING OF SMART SINGLE PHASE

(CONFIGURABLE AS BOTH PREPAID AND

POSTPAID), (5-30) AMP.

ENERGY METER WITH TWO WAY

COMMUNICATION INFRASTRUCTURE

NIT 17/2 (MODIFIED)

Page 2: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

Limited Tender Notice No – 13/2

No. CGM (HQ )/Mat/TGL(IM&B)/2017/ Date:

TENDER NOTICE NO – 17/2 (MODIFIED)

Online tenders in two parts viz. 1 ) Techno- Commercial Bids and 2 ) Price Bids, with validity up to 360 days are hereby called from manufacturers, for design, manufacture, testing and supply of Smart (Configurable as both prepaid and postpaid) Single Phase Two Wire type (with Communication Infrastructure/Head End System/Meter Data Management), suitable for connection to LT 240 Volt system 5-30 Amps, Static Whole Current Meter, accuracy class of 1.0 with in-built connect/disconnect with pilfer proof box, meter seal and with optical cable port. Interested firms may view the detailed Tender Notice and specification by visiting APDCL e-tendering website, www.apdcl.gov.in www.apdcl.org or https://apdcl.etenders.in. Pre Bid Meeting: 10.04.2017. Tender End Date: Upto 12.00PM of 20.04.2017. Technical Bid Opening Date: From 1.30 PM of 20.04.2017.

( R.Kalita ) Chief General Manager (HQ), APDCL

Memo No. CGM (HQ )/Mat/TGL(IM&B)/2017/ Date: Copy to:

1. The Managing Director, APDCL, Bijulee Bhawan, Paltanbazar. Guwahati-1, for favour of kind information.

2. The Chief General Manager (D), UAR/CAR/LAR APDCL, Bijulee Bhawan, Paltanbazar. Guwahati-1, for kind information

3. The Chief General Manager (F&A), APDCL, Bijulee Bhawan, Paltanbazar. Guwahati-1, for kind information.

4. PS to Chairman, APDCL for kind appraisal of honourable Chairman. 5. The AGM (F&A), O/O the CGM (HQ), APDCL, Bijulee Bhawan, Paltanbazar. Guwahati- 1, for

information. 6. The Public Relation Officer, APDCL, Bijulee Bhawan. He is requested to publish the tender Notice in

one issue of National and local daily News papers. 7. The O.S.D. to Chairman. He is requested to publish the Tender Notice in the APDCL website. 8. Relevant Office file.

(R.Kalita )

Chief General Manager (HQ), APDCL

ASSAM POWER DISTRIBUTION COMPANY LIMITED Office of the Chief General Manager (HQ), APDCL

Bijulee Bhawan, Material Section, 6th Floor, Paltan Bazar Guwahati-781 001,Fax: 0361- 2739535 E-mail: [email protected]

Page 3: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

TENDER NOTICE NO – 17/2 (MODIFIED)

Online tender in two parts, with validity up to 360 days from the date of opening as mentioned below

from the manufacturers, for design, manufacture, testing & supply of Smart Single phase, 2 wire type

suitable for connection to LT 240 volt system 5-30Amp static whole current meter with inbuilt

connect/disconnect switch and communication infrastructure, bearing BIS marks completed in all respect &

strictly as per specification, having accuracy class of 1.0, housed along with pilfer proof box and meter seal

with communication port, as per technical specification enclosed, are invited by the undersigned .

Tender No. Item Tentative

qty.

EMD

(in Rs.)

Cost of

tender

Documents

(in Rs.)

Last

date/Time

of receipt

of tender

Date /time

of opening of

Techno-

comm. Bids

SSM–0002-17

5-30Amp. static

whole current

Smart 1- ph

meter

(configurable as

both prepaid

and postpaid)

along with

communication

infrastructure

and

accessories.

30000 nos.

25.00

Lakh

12,000.00

20-04-2017

12-00PM

20-04-2017

1-30PM

Tender documents can be downloaded from the website www.apdcl.gov.in or www.apdcl.org or https://apdcl.etenders.in.

Cost of tender documents in the form of A/C payee Bank Draft (non refundable) duly pledged in

favour of APDCL, Bijulee Bhawan, Guwahati- 1 should be submitted on or before 20-04-2017,12-00 PM, to qualify for participation. The firms, downloading the bid documents from the APDCL website, will have to submit the cost of documents on the day of submitting of bid document.

The firms will have to submit 3 (three) Nos. sample meters (one meter should be open for inspection,

one meter chemically/ultrasonically welded sealed and one meter complete, fitted with pilfer proof box), with Base Computer Software, all other related accessories, along with the bid document, for testing in our laboratory.

ASSAM POWER DISTRIBUTION COMPANY LIMITED Office of the Chief General Manager (HQ), APDCL

Bijulee Bhawan, Material Section, 6th Floor, Paltan Bazar Guwahati-781 001,Fax: 0361- 2739535 E-mail: [email protected]

Page 4: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

The EMD should be furnished with techno-commercial bids as per chart above in the shape of A/C payee Demand draft in favour of APDCL, Bijulee Bhawan, Guwahati- 1 / Bank Guarantee of Nationalized bank duly pledged in favour of APDCL, Bijulee Bhawan, Guwahati- 1, Bank Guarantee with validity of 360 days from the date of opening of tender. Any tender without Earnest Money will be rejected outright.

Date of opening of Price Bids will be intimated subsequently to the Techno Commercially qualified

bidders.

The under signed reserves the right to reject any /all bids without assigning any reason there of, and

to accept any tender or part of which is advantageous to APDCL and to award the contract to one party or

split up the contract amongst different bidders.

( R.Kalita ) Chief General Manager (HQ), APDCL

Page 5: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

ADDITIONAL TERMS AND CONDITIONS

1. Offers only from the manufacturers shall be considered. The validity of offer should be 360 days. 2. The tender should be in two parts, i.e. (i) Techno commercial bid, (ii) Price bid.

a) Techno commercial bid: In the techno commercial bid, the tenderer shall submit (i) Earnest

money deposit (ii) Other Technical details along with Type test certificate from recognised Govt. approved test house (iii) Drawings (iv) Validity of offer (v) Terms of payment (vi) Delivery schedule (vii) Annual turnover (viii) Order executing details (ix) Users’ performance certificate.

b) Price bid: The price bid should distinctly indicate the following components - Quoted price with

clear differentiation of Ex-factory price, Freight & Insurance and Taxes and Duties. Including installation of complete AMI (Advanced Metering Infrastructure). Techno commercial bid and Price bid (Two copies each) are to be submitted separately under two separate sealed covers superscripting tender no., name of bidder, due date, etc. In case of techno commercial bid, the earnest money deposit should be superscripted on the body of the sealed covers.

3. The Earnest money deposit (EMD) must be submitted with the Techno commercial bid. The

EMD should in the form of A/C payee Demand draft / Bank Guarantee of Nationalized bank duly pledged in favour of the APDCL, Bijulee Bhawan, Guwahati-1.

4. The Techno commercial bid shall be opened on the due date and due time (or on the next working day, in case of holiday) in presence of the bidder or their authorised representatives. Price bids of technically approved bidder will be opened on a separate date after due intimation.

5. Telegraphic/Telex offer shall not be considered and tenders received after the due time even

though posted earlier shall not be accepted. The undersigned shall not be responsible for any postal delay.

6. Post revision of quoted rates, terms and conditions having direct or indirect impact on the quoted

rates shall not be accepted and the offer would be rejected and earnest money shall be forfeited. Withdrawal of offer within the quoted validity period shall not be accepted and earnest money shall be forfeited. APDCL reserves the right for negotiation of rates, terms and conditions only.

7. Each and every paper of the tender/bid should be signed affixing their seal by the bidder while submitting tender/bid.

8. In comparing bids and making awards, the APDCL will consider such factors as compliance with

specifications, relative quality and adaptability of suppliers of services, the technology and process involved in production experience, financial soundness, records of integrity in dealing ability to furnish repair and maintenance services.

9. All other terms and conditions as mentioned in the APDCL General Conditions of Supply and Erection unless in contravention of the above conditions will remain in force.

Page 6: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

10. Delivery being the essence of the contract, the tenderer should preferably quote their delivery to commence within one month from the date of placing of letter of intent/order and to be completed within stipulated delivery schedule. bidder may be asked to re-phase delivery schedule as per requirement of APDCL.

11. The materials are required for various Plan & Non-Plan works. The APDCL reserves the right to

reject any / all tenders without assigning any reasons thereof, the right to accept any tender or part of which is advantageous to APDCL and to award the contract in single or phased manner to one party or split up amongst the different bidders.

12. One No of laptop (HDD-1 TB, 4GB RAM, TFT-15‖, OPERATING 32 BIT & WINDOWS 10

PRELOADED VERSION) to be supplied with every 500 Nos. of meters free of cost, to be specified in purchase order.

( R.Kalita ) Chief General Manager (HQ), APDCL

Page 7: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

Qualifying Criteria

(Other then specified in the bid documents)

This section covers the minimum requirements with respect to experience, capability and other particulars of the Bidder to be considered eligible for participation in the bid for the proposed work. The BIDDER shall become eligible to bid on satisfying the following ―BID QUALIFICATION REQUIREMENTS‖ and on production of the required documentary evidences along with the Tender. The Bidder must submit a written Power of Attorney authorizing the signatory of the bid to commit the bidder; and to be qualified for this contract the bidder must compulsorily meet the following minimum criteria;

1. The bidder shall be a technical expert in Energy Measurement with adequate knowledge of the work proposed in the tender and thorough knowledge of design procedure & processes, designing of manufacturing, quality control and shall have access to infrastructure to manufacture Energy Measurement Devices and Smart Grid Project.

2. The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters &

have a minimum experience of two years in design manufacturer & supply of Smart Energy Meters. Original Notarized copy of relevant documents in support of the above must be furnished.

3. The Bidder must possess BIS certification as per IS-13779:99(with latest amendments) covering the

rating being quoted. Tenders received without BIS certification will be rejected.

4. The bidder should have experience in Design, Manufacture, Testing and supplying at least 25,000

nos. of Single Phase Smart Energy Meters/ Three Phase Smart Meters in last two years.

5. At least 15,000 nos Single Phase/ Three Phase Smart Meter based Technology (along with inbuilt

connect/disconnect switch and 2 way communication) should be in successful operation for last 2

years as on the date of opening of the Bid.

6. The Bidder should have executed/executing Smart Metering System in INDIA (communication based

on GSM/GPRS/RF/wifi) of minimum 10,000 nos of Meters.

7. In support of the above statement attested copies of the purchase orders, Excise Duty invoices,

Copies of Performance certificates (Issued by head of purchase wing) from purchaser should be

enclosed.

8. Bidder should have in house Research & Development Unit approved/acknowledged concerned by

Ministry of Govt of India/CEA .

Page 8: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

9. The Bidder possess valid ISO 9001:2015 certification for meters manufacturing, ISO 27001:2013 for

information security management system & ISO 14001:2015 for environmental management system

and ISO 18001:2007 for Occupational Health & Safety Management System.

10. The offered smart meter should be type tested as per IS:13779 and type test certificate (not more

than three-year-old) from any NABL lab must be furnished along with other bid documents and

should also be compatible with IS: 16444.

11. The bidder shall submit a copy of valid certificate of Smart Metering Application and UC-2

certification for the connect/disconnect switch.

12. Bidder should be original meter manufacturer.

13. This bid covers the manufacturing, installation and also 5 years maintenance of the metering

system. Any defective meter should be replaced within 10 days from receipt of complaint from

APDCL field office.

14. At least 2% of tendered quantity of meters and accessories should be available as buffer stock in the

state of Assam. Also, the bidder should have at least one nodal contact person in each circle of

APDCL who will be in direct contact with APDCL’s field offices regarding issue related to metering

system including replacement of defective meters till expiry of the maintenance period.

15. In case the defective meter is not replaced within the stipulated time as mentioned in Clause No. 13,

a penalty at the rate of 0.5% of each meter cost will be deducted from the security deposit per day

from the 11th day of intimation till replacement of the meter.

16. Security money will be refunded at the end of 5 years maintenance period only after complete

verification of the entire metering system subject to satisfactory operation of the metering system

and certified by designated officer from APDCL.

Equipment Capabilities;

I) The manufacturer’s laboratory must be well equipped for complete range of testing of meters. They must have computerized standard power source and standard equipment calibrated not later than a year.

II) The details of testing facilities available for conduction, a) The routine tests and b) the acceptance

test shall be furnished in a statement. III)The manufacturer’s laboratory must also have facilities for stage wise testing of parts during the

manufacturing process. The details of these must also be provided in a statement. Facilities available if any for conducting type test may also are furnished.

Page 9: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

IV)Detailed list of equipment of the factory used for manufacturing the meters including the testing equipments with make, year of manufacture along with flow chart of the manufacturing processes is to be submitted. Bids without these details will be treated as non responsive.

Financial Capability;

1. The Average turnover of the bidder for the 2 (two) best financial years out of last 5 years should be at least Rs.20.00 (twenty) Crores.

2. The document should be duly authenticated by registered CA and uploaded.

3. Preferably, the bidder should be a part of Successfully Executed or Under Execution Smart Grid Project in India out of 14 pilot project declared by GOI as Lead Bidder of Consortium Partner,Meter Manufacturer Necessary PO should be attached.

4. The bidder must have capacity to manufacture and supply approximately entire lot of the tendered

quantity within 60 days of issue of order and they have to produce documentary evidence showing their capability for the same.

Litigation History; Bidders shall submit details of all the litigations, arbitration or other claims, whether pending threatened or resolved in the last 5 (five) years with the exception of immaterial claims with a cumulative impact of not more than 10% of their total assets. The employer may disqualify bidders in the event of that total amount of pending or threatened litigation, arbitration or other claims represent more than 50% of their total assets.

ISO certification; The bidders manufacturing facilities must have ISO certification with latest updating. Documentary evidence to this effect must be submitted with this bid. The bidders offer shall include and substantiate data on qualifying requirements such as;

a. Copies of original documents defining the constitution or legal status, place of registration and principal place of business, written power of attorney of the signatory of the bid to commit the bidder.

b. Copies of BIS certification for the bidders manufactured product,

c. Reports on the financial standing of the bidder, such as profit and loss statement and auditor’s report for the last 5 years.

d. Evidence of adequacy of working capital for this contract (access to lines of credit and availability of

other financial resources).

e. Authority to seek references from the Bidders Bankers.

f. Information regarding any litigation, current or during last 5 years, in which the bidder is involved, the parties concerned and disputed amount.

The above criteria requirement should be indexed and listed in chronological order for easy

scrutiny.

Even though the bidders meet the above qualifying criteria, they are subject to be disqualified if they have:

Page 10: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

a. Made misleading or false representation in the forms, statements and attachment submitted in

proof of the qualification requirements.

b. Record of poor performance by the bidders or their sister concern such as abandoning the

works, not properly completing the contract, inordinate delaying incompletion, litigation history or

financial failure etc. in APDCL or its sisters concerns.

c. Notwithstanding anything stated herein under, the APDCL reserved the right to assess the

capacity and capability of the bidder to execute the work, should the circumstances warrant

such assessment in the overall interest of the APDCL.

Chief General Manager (HQ), APDCL

Page 11: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

TERMS AND CONDITIONS FOR INSTALLATION AND COMMISSIONING

Terms and conditions for installation and commissioning of smart meters along with box are as detailed below:

1. Scope of work covers installation of new connections /replacement of existing energy meters with

single phase smart (configurable as both prepaid and postpaid) energy meters with two way

communication facilities

2. Contractor shall carry out the installation of meters under scope of this tender.

3. APDCL shall inform its consumer in advance about the meter replacement activity for smooth

execution of contract,

4. Prior to commencement of work, APDCL shall issue necessary Identity Card for contractor’s staff

enabling access to site.

5. APDCL shall inform its staff in advance regarding the installation program and desired necessary

cooperation shall be provided by them to contractor’s field teams for smooth and timely execution of

project.

6. Necessary shut downs shall be arranged by APDCL and it shall provide desired no. of workers for

this purpose in the concerned area of installation.

7. The Existing main service cable & load wire of the consumer shall be properly connected to the

meters. The outgoing leads from the meters shall be terminated into the existing cut out / load point.

Meter shall be installed at existing installed meter location / suitable place available nearby the

existing installed meter.

8. Renovation of installation / shifting / laying of service cable shall not be covered under the scope of

this specification. If Service cable replacement is required for some of the consumers in such case

contractor shall inform the concerned engineer in-charge of APDCL who will take corrective action.

9. The contractor shall arrange to transport all the material for installation Meter, Meter box PVC pipe /

casing capping , communication cable etc. up to the site where installation work is to be done along

with the persons and tool kit so as to make them fully independent to work at the site..

Page 12: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

10. Contractor shall deposit the removed meters from the consumer’s premises and reading. of the

meters (old & new) at the time of replacement shall be recorded and handed over to concerned

utility’s Engineer.

11. All required installation materials/ consumable shall be procured by the contractor. The contractor

shall be responsible to arrange material like PVC Tape, GI / Steel screws, washer & plastic sleeve

(Gitty) for fixing of meter, PVC pipe etc..

The contractor shall quote the rates for the works mentioned in the bill of quantities, taking the above

materials into account, or any other material contractor may think would be required to complete the

work.

12. Sealing of Meter shall be carried out by APDCL staff.

13. Contractor shall establish an office in the area awarded and shall provide contact details of the

contact person incharge of the office for receiving and communicating instructions from/to APDCL’s

representative. The office shall be established at least 30 days before commencement of work.

14. APDCL shall provide district / area wise complete list of consumers along with their addresses,

service connection number, meter number etc. in soft copy, to the contractor along with the work

order.

15. Separate display unit shall be connected at the consumer’s premises, suitable dressing of

communication wire with PVC conduit pipe / PVC casing capping shall be carried out as per site

requirement.

16. The electricity required for installation shall be provided by APDCL free of cost.

17. Necessary work permit shall be issued to the contractor for the installation activity

18. Contractor shall intimate to the concerned APDCL’s representative if they find any malfunctioning

during installation.

19. The installation shall not be treated as complete until the replaced meter is returned to the

concerned Utility’s Engineer / store .

Page 13: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

20. The APDCL shall provide area wise lineman to identify the consumers and required disconnection of

service line from main LT line.

21. Contractor shall demonstrate the operation of meter / handheld unit and its display details to the

consumers.

22. The contractor shall provide complete connectivity along with firmware upgrade. Also, the contractor

shall integrate the HES/MDM with the existing billing system of APDCL.

Page 14: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

COMMERCIAL TERMS AND CONDITIONS

1. SCOPE: Scope of this specification shall cover Supply, Installation & Commissioning and provide necessary support for smooth operation & running of the smart metering system.

2. VALIDITY OF OFFER: Validity of offer shall remain for a period of 360 days.

3. CONTRACT : Three distinct contracts shall be provided:

i) Supply portion ii) Installation & commissioning iii) Other related services.

While the contract for supply of equipments should be subject to excise duty and VAT/ CST, the contract for services should be subject to service tax. The applicable taxes should be indicated in the price schedule separately.

4. PRICES: Price quoted should be Ex-works and F.O.R. destination basis indicating ex-works price, excise duty, sales tax and service tax separately. Break-up of prices shall be provided in Price schedule. Any statutory variation in taxes and duties shall be to APDCL’s account.

5. GUARANTEE for Meter: Meter shall be guaranteed for a period of 60 months from the date of commissioning or 66 months from the date of delivery whichever is earlier and Contractor shall repair / replace free of cost if meter gets damaged within the warranty period.

6. DELIVERY:

(i) Supply Portion: Commencement within 6-8 weeks from the date of purchase order and shall be completed within 2 (Two) months from the date of order. Or can be mutually discussed at the time of finalization of order.

(ii) Installation Portion: Commencement within 6 weeks from the date of receipt of 1st lot of

material at stores and shall be completed within 6 months from the date of receipt of last lot of materials Or can be discussed mutually at the time of finalization of order.

(iii) Support for Operation & running the system: shall be initially for a period of 3 years after

the completion of the installation portion and can be extended further on mutually agreed terms.

7. LIQUIDATED DAMAGES: 0.5% per week of the undelivered portion or unexecuted work portion subject to maximum of 10% of the undelivered / unexecuted portion.

Page 15: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

8. PAYMENT TERMS:

(i) For Supply Portion:

100% payment shall be paid after receipt of material at designated store.

(ii) For Installation and Commissioning:

100% on completion of installation & commissioning.

(iii) For Services portion:

Operation support for 5 years: Quarterly advance at the start of each quarter

9. FORCE MAJEURE : Force Majeure shall mean any event beyond the reasonable control of the APDCL or of the Contractor as the case may be, and which is unavoidable notwithstanding the reasonable care of the party affected and shall include, without limitation, the following:

(a) War, hostilities or warlike operations (whether a state of war be declared or not), invasion act of foreign enemy and civil war.

(b) Rebellion, revolution, insurrection, mutiny, usurpation of civil or military government, conspiracy, riot, civil commotion and terrorist acts.

(c) Confiscation, nationalization, mobilization, commandeering or requisition by or under

the order of any government or any other act or failure to act of any local state or national government authority.

(d) Strike, sabotage, lockout, embargo, import restriction, port congestion, lack of usual

means of public transportation and communication, industrial dispute, epidemics, quarantine and plague.

(e) Earthquake, landslide, volcanic activity, fire, flood or inundation, tidal wave, typhoon or

cyclone, hurricane, storm, lightning, or other inclement weather condition, nuclear and pressure waves or other natural or physical disaster. Shortage of labour, materials or utilities where caused by circumstances that are themselves Force Majeure.

Page 16: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

TECHNICAL SPECIFICATIONS OF SMART SINGLE PHASE 5-30 A,

ALONG WITH COMMUNICATION INFRASTRUCTURE AND ACCESSORIES

1.1 SCOPE

This specification covers design, engineering, manufacture, testing, inspection and supply of ISI

marked A.C. single phase two wire solid state (static) / fully electronic smart energy meters of

accuracy class 1.0 and current rating 5-30 Amps for single phase with back lit LCD display as per

requirement given in this specification. This specification also covers load control with connection

and disconnection through relay and two way communication with HES system along with consumer

interface unit. Meter should be configurable both as postpaid and prepaid consumers. Prepayment

will be controlled by the MDMS/HES system on payment by consumers.

The single phase meter should be single phase two wire, two element type capable to record and

display energy in KWh and demand in KW for single phase two wire A.C. loads respectively for

power factor range of Zero Lag-Unity-Zero Lead, as per requirement given in this specification.

Meters should record total energy (fundamental energy + harmonic energy) and have

facility/capability for recording tamper information in LT 1-phase Consumers.

It is not the intent to specify completely herein all the details of the design and construction of

material. However the material shall conform in all respects in high standards of engineering, design

and workmanship and shall be capable of performing in continuous commercial operation in a

manner acceptable to the purchaser, who will interpret the meanings of drawings and specification

and shall have the right to reject any work or material which in his judgment is not in accordance

therewith.

The offered materials shall be complete with all components, accessories necessary for their

effective and trouble free operation of the System for energy measurement. Such components shall

be deemed to be within the scope of Bidder's supply irrespective of whether those are specifically

brought out in this specification and/ or the commercial order or not.

In case of Foreign Manufacturer, the authorized Agents /Traders/Distributors may also bid provided

that they should be registered vendor and shall have all the testing facilities in India. It is thus

mandatory that in case of Indian manufacturer, the offered meter shall be ISI marked and bidder shall

have to furnish valid BIS certification along with the offer and in case of foreign bidder the meter

shall comply either BIS standard or standard of International Electro technical Commission, i.e,

Page 17: SUPPLY, INSTALLATION AND COMMISSIONING OF ......The Bidder shall be a reputed Manufacturer for Single Phase & Three Phase Smart Energy Meters & have a minimum experience of two years

relevant IEC, shall be marked with the same and bidder must furnish valid BIS or IEC certification

along with the offer, however the meter must comply this specification.

The complete system should be inter-operable and based on DLMS/COSEM standards.

1.2 STANDARD APPLICABLE

While drawing these specifications, reference has been made to following Standard specification. In

case certain details are not covered in these specifications, the relevant Indian and International

Standard shall be applicable.

IS 13779 (1999): A.C. Static Watt hour meter class 1.0 and Class 2.0

IS: 16444 (2016) : A.C. Static Direct Connected Watt-hour Smart Meter IS

15959:2011(Part I) and IS:15959 ( Part 2): 2016: Data exchange for Smart Electricity meter

Reading, Tariff and Load Control – Companion Specification Specification.

IS 9000: Environment testing

CBIP – No.304: Specification for A.C.Static Electrical Energy Meters (latest amendment).

IS 15884: Alternating Current Direct Connected Static Prepayment Meters for Active Energy (Class 1

and 2).

1.3 SYSTEM VARIATION

Voltage range: 70% to 120% of ref. voltage

Frequency: 50 Hz +5.0% to –5.0 %.

Temperature & Temp. Coefficient: -10 deg. C. to 70 deg, C. with temp. Coefficient as 0.05

Humidity: 95% (sometimes approaches to saturation)

1.4 ELECTRICAL REQUIREMENT:

Standard reference voltage: 240V

Standard Basic Current: 5 Amps.

Rated Max. Current: 30 Amps. (600% Ib)

Starting Current: 0.2% of basic current

Standard frequency: 50 Hz.

Power consumption as per IS 13779

Resistance to Surge voltage of 1.2/50 micro sec: 10 KV Peak

1.5 GENERAL AND CONSTRUCTIONAL REQUIREMENT:

The meter shall comply all general and constructional requirements as per IS 16444 and latest

amendment. Meter shall be designed and constructed in such a way to ensure especially personal

safety against electric shock, effect of excessive temperature, safety against spread of fire and

protection against solid objects, dust and water etc. All parts, which are subject to corrosion under

normal condition, shall be effectively protected. Any protective coating shall not be liable to damage

by ordinary handling nor damage due to exposure under normal working condition.

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The meter shall be projection type and dust and moisture proof. The meter base & cover shall be

made out of unbreakable, high grade, fire resistant, reinforced Polycarbonate material so as to giveit

tough and non breakable qualities. The meter body shall be type tested for IP51 degree of

protection as per IS 12063 against ingress of dust, moisture & vermin.

Standard terminal block as per IS: 13779/1999 (amended up to date) shall be provided. Moulded

terminal block for current and voltage connections conforming to relevant standard to meet the

requirement of terminal connection arrangement shall be provided. The termination arrangement

shall be provided with a transparent terminal cover and shall be sealable independently to prevent

unauthorized tampering.

All insulating materials used in the construction of the meter shall be substantially non -

hygroscopic, non ageing and of tested quality.

All parts that are likely to develop corrosion under normal working condition shall be effectively

protected against corrosion by suitable method to achieve durable results.

The thickness of material for meter body should be2mm minimum for polycarbonate material.

The meter should have internal Real Time Clock with the backup of a Lithium Maintenance free

battery of minimum life of Ten (10) years for operation of the time clock. The Real Time Clock shall

be based on Quartz crystal timer so as to make it independent of line frequency variations. The

clock shall be factory calibrated. The clock accuracy shall not vary more than ±3 min per year and

it will be temperature Compensated from 0° C to 50° C.There should be provision to synchronize

meter RTC via laptop/HHU and HES (when the facility is provided) through authenticated password

only.

The provision shall be made on the Meter for at least two seals to be put by utility user. However

the supplier shall have to supply meters dully sealed with two nos. of Polycarbonate seals

having supplier's logo and serial numbers.

The meter shall be provided with flashing LED to represent the pulse output for testing the meter

by suitable testing equipment. The operation indicator must be visible from the front.

It shall be possible to check the accuracy of active energy measurement of the meter in the field by

means of LED output. Resolution of the test shall be sufficient to enable the starting current test in

lessthan 10 minutes and accuracy test at the lowest load shall be completed with desired accuracy

within 5 minutes.

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1.6 CURRENT AND VOLTAGE ELEMENTS:

The meter should have either one CT& one shunt OR one shunt & one sensor OR two shunts or

two CTS, having CTs with adequate magnetic shielding.

For Shunt type meters, the single phase meter shall be based on a E-beam shunt in the phase

element and a Current Transformer/Shunt/Hall effect sensor in the neutral element.

Alternatively, measurements in both the phase and neutral elements may be done using

shunts with proper isolation. However, in case of using one CT the same shall be used in

neutral element. The short time current rating shall be as per IS: 13779: 1999. The shunt(s) should

preferably be directly soldered to the meter PCB, i.e. no wires should be soldered from the shunt

to the PCB.

PT less design is highly preferred i.e. for power supply to PCB, in place of conventional

electromagnetic VTS, use of potential divider is preferred

The meter shall also be capable to withstand phase to phase voltage (415V) if applied between

phases to neutral for minimum 15 min.

In meter, power supply unit should be micro control type instead of control transformer type to

avoid magnetic influence.

The RTC battery & the battery for display in case of power failure should be separate.

The measurement by meter shall not get influenced by injection of AC voltage/ chopped signal / DC

signal and harmonics on the terminals of the meter.

The meter should have facility for data retrieval through optical port using Hand Held Unit (HHU)or

Laptop PC. Sealing arrangement for Optical port shall be provided.

The meter shall record and display total energy including Harmonic energy.

The meter shall keep log in its memory for unsatisfactory / non-functioning of the following:

o Real time clock (RTC) Battery: Unsatisfactory functioning of Real Time Clock battery shall

be recorded and indicated in reading file at base computer software end.

o All display segments: ―LCD Test‖ display shall be provided for this purpose.

o Vendor shall have to submit predefined copies of all the software’s i.e. meter reading

software for CMRI, Base computer software for meter data analysis and technical details

etc.

o The meter shall be software calibrated at factory end and shall be supplied with Certificate

along with dispatch. However modification of calibration should not be possible at site. The

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meter should not have any form of mechanical adjustments such as trip pots potentiometer

etc. for calibration.

o The meter shall be tested, calibrated and sealed at manufacturer’s works before dispatch.

Further, no modification of calibration shall be possible at site by any means what so ever.

o Meter shall be capable of withstanding switching and transient surges of highest level so as

to protect the internal meter circuit.

1.7 METER WITH POLY CARBONATE BASE & COVER 1.7.1 Materials of base/cover/terminal cover:

The construction of the meter shall be suitable for its purpose in all respects and shall be given

reasonable assurance of continuous performance in all mechanical, electrical and magnetic

adjustments. The construction shall be such that the meter is not prone to produce audible noise in

use. The meter cover & terminal cover shall be of injection moulded in transparent UV stabilized

polycarbonate in a natural transparent colour.

The meter base, cover and terminal block cover (ETBC) shall be injection moulded and made of

unbreakable high grade flame retardant polycarbonate having good dielectric and mechanical

strength to ensure high reliability and long life. The construction of the meter shall be suitable for its

purpose in all respects. The meter shall be compact & reliable in design & shall be immune to

vibration & shock involved in transportation/handling. The entire design and construction shall be

capable of withstanding the severe stresses likely to occur in actual service.

The meter base shall be manufactured from high quality industrial grade material viz.

Polycarbonate with 10 % glass filled which shall meet following properties to ensure higher reliability and

long life of the meter case. Meter base, cover & terminal cover shall conform to the following:

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The meter manufacturer has to submit test certificate for materials used from reputed Lab/original

supplier’s lab. For every lot offered for inspection.

The thickness of casing, base & terminal cover shall be 2.0 mm +/0.2mm.

Sufficient clearance shall be allowed between terminals. Further, the supporting webs between the

two terminals of the terminal block should be sufficiently high to ensure that the two neighbouring

terminals do not get bridged by dust or it is not possible to have flash over between adjacent

terminals of terminal block.

The terminals shall be of suitable rating to carry 150% of Imax and made of electro- plated (or

tinned) brass. For verification the test will be conducted at Vref, 150% Imax, UPF for two

hours.After the test no physical damage should occur & % error should not exceed accuracy

class of the meter at lb, UPF.

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All connection screws and washers should be tinned/nickel plated brass. The terminal screws

shall not have pointed end at the bottom. All terminals will have two screws. The terminals

shall be properly bound in the insulation. Sufficient clearance can be provided between

terminals to avoid possible flash over.

Aluminum crimping pins of suitable size shall be supplied by the manufacture's along with the

Meters for proper termination of the cable ends which are to be packed in a polythene cover

and tagged to each meter (for termination incoming & outgoing Aluminum leads).

The shunt shall be directly terminated on terminal block without using lug. Alternatively, the

termination of current wires, if used inside the meter (shunt) on the terminal block should be

through lugs and washers of proper size. The loop length of the primary current circuit should

be kept minimum.

The embossing shall be provided on meter base, meter cover, terminal cover and terminal block

as under UV STABILISED'. 'APDCL' and manufacturer's logo/ trade name.

a. METER COVER FIXING ARRANGEMENT:

At least two sealing screws of Nickel plated steel shall be provided for proper fixing of meter cover. Each

sealing screw shall have two independent sealing holes. One hole should be provided in the head and

one in the bottom portion, so that two separate seals can be provided. The diameter of the hole shall be

2.0 mm and 1.5 mm for the head and bottom portion respectively. The length of the sealing screw shall

be long enough to flush with the ground.

b. METER BASE FIXING ARRANGEMENTS:

Meter shall have two fixing holes, one at top & other at bottom. The top screw hole shall be provided on

back of the meter so that screw head are not accessible after the meter is fixed. Lower hole shall be

provided inside the terminal compartment so as to make them in accessible to an unauthorized person

after terminal cover is fixed.

c. SEALING ARRANGEMENT.

The sealing screw used for the meter cover shall be fixed upside down so that these are tightened from

the rear. The sealing screw shall be BRASS or Nickel plated steel. In addition to the sealing screws

provided for the meter cover, there shall be one or two similar tinned brass or nickel plated steel sealing

screw for the terminal cover.

In addition to 2 Nos. of polycarbonate seals, further 2 Nos. of tamper proof void seals are to be provided on

the Meter body in such a way that both the side covers shall be sealed by the tamper proof void seals.

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d. INSULATION MATERIALS

All insulation materials used in the construction of meter shall be substantially non hygroscopic.

e. PROTECTION OF PARTS:

All parts, which are subjected to corrosion under normal working condition, shall be effectivelyprotected

against corrosion due to atmospheric condition. The protection coating shall not beliable to damage by

ordinary handling or injuriously affected by exposure to air under normalcondition of service in actual

practice in Assam state.

f. SCREW INSULATION

All electrically live screws shall be of heavily tinned brass or nickel plated steel. All other screwsshall be

electroplated.

g. TERMINAL BLOCK:

The terminal block shall be of POLYCARBONATE of FR & glass filled quality & shall fulfil following

requirements:

It shall have the glow temperature of 960 deg. C when tested as per IS :11000 (part2/secl)1984

or IEC 60695212

Ball pressure test of 125 deg. Centigrade. as per IEC —60695102

Heat deflection test of 132 deg. C. as per ISO 75/AeHDT/Ae, 1.8 Mpa edge 100mm

It shall confirm to flame retardant (FR) rating of VO as per UL 94 testing OR vertical specimen

method as per IS —11731 (Part2) —1986 ( FVO category)

1.7.2 Type of terminal cover :

a) The Terminal cover shall be transparent, extended open type & shall enclose terminal compartment

except for the provision of conductor entry at the bottom for incoming &outgoing leads.

1.7.3 Length and materials of terminal:

a) The length of terminal in the terminal block shall be adequate to have a proper grip of the

conductor with the help of the screw.

b)The internal diameter of terminal holes should be 4 to 6 mm. The materials of the terminals shall

be of appropriately plated brass.

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1.7.4Type of terminals:

a) The terminals shall be suitable to carry rated continuous maximum current and short time overload

current & be made of brass. PC ends shall be provided with lugs.

1.7.5 Terminal screws:

The terminal screws shall not have a thread sizes less than M4 and less than 5 mm dia. The screws shall

not have pointed end of threads.

1.7.6 Terminal screw materials:

The materials of terminal screws shall be of brass.

1.7.7 Clearance between adjacent terminals:

The minimum center to center clearance between the adjacent terminals shall be 13 mm.

The top cover should be chemically/ultrasonically welded with the base on three sides so that there should be clear evidence if the meter cover is opened.

1.8 Name plate:

The name plate shall be marked indelibly and it should not be possible to alter the name plate information. The name plate marking shall not fade with lapse of time. Laser marking is preferable

The basic marking on the meter nameplate shall be as under: Manufacturer's name and trade mark

Type designation

Serial number

Month and Year of manufacture Reference voltage Rated & Maximum Current Principal units of measurements (KWH) Meter constant (Amp/ kWh) 'BIS' Mark (Applicable for Indian meter manufacturers only) Accuracy Class of meter (class-1.0). Property of Assam Power Distribution Company Ltd. (APDCL) Purchase Order No. & date Guarantee period- 66 months from the date of manufacturing.

The above detail shall be clearly visible, effectively secured against removal and distinctly marked.

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1.9 Printed circuit board:

The fully tested double layered glass epoxy shall be used. The latest technology such as hybrid

microcircuit or application specific integrating circuit (ASIC) shall be used to ensure reliable performance.

The mounting of components on the PCB shall be SMT (Surface Mounted Technology) Type. The electronic

components used in the meter shall be of high quality from world renowned manufacturers and there shall

be no drift in accuracy of the meter for at least up to 5 &1/2 years.

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1.10 Display of measured value:

The seven segment LCD displays of minimum 8 mm height shall be provided. The Push Button for

manual scrolling in addition to Auto scrolling with a persistence time of 10 seconds for each

parameter shall be provided.

The display shall have a backlit LCD. The backlit should not glow during normal operation or power

off condition. The backlit should only glow during push button mode. The decimal units shall not be

displayed for Cumulative kWh in auto scroll mode. However it shall be displayed in push button

mode for high resolution display for testing. The meters shall have bright LCD Electronic display with

back lit. The LCD shall be of STN (super tested pneumatics type) constructing suitably for

temperature withstand of 80° C (storage) & 65° C (operation) i.e. When the meter is placed over at a

constant temperature of 65 C for a period of 30 minutes, the character of LCD should not deform.

After keeping the meter at a constant temperature of 80 C for a period of 30 minutes and when

restored at normal temperature, LCD display should work satisfactorily. The LCD display should

have a wide viewing angle of 120° C and up to one meter distance, for clear visibility of the display

of the meter reading at distance. Large viewing area with large display icons is preferred. The

registered parameters shall not be affected by loss of power. The display shall not be affected by

electrical and magnetic disturbances. The meter shall make use of nonvolatile memory capable of

storing and retaining all the data required to be stored, without the help of any power source or

battery backup and shall have a minimum retention time of 10 years under unpowered condition. Dot

Matrix type LCD display is not acceptable.

The single phase meters shall be capable to measure and display continuously "Total Active Energy

KWh" at all loads and power factors i.e. zero lag unity zero lead. The meter should also have

provision for automatic recording of cumulative KWh at 24.00 Hrs on the last day of the month for

each calendar month and the same should go to memory.

On auto scrolling mode following parameters should be scrolled:

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a)Instantaneous voltage

b)Instantaneous phase current

c)Instantaneous neutral current

d)Instantaneous active load in Kw

e)Cumulative Active Energy KWh.

f) Bill point total active energy (kWh)

Push button (Manual) Scrolling:

Following parameters one after another through push button should be provided on the meter display.

o LCD segment check

o Date and time

o Serial no. of meter (Given by APDCL)

o Instantaneous voltage

o Instantaneous phase current

o Instantaneous neutral current.

o Instantaneous active load in Kw

o Cumulative total active energy (KWh)

o Bill Point total active energy (kWh)

o High resolution display for total active energy ( KWh )(for dial test)

o Present Maximum Demand KW ( since last reset )

o Bill Point Maximum Demand KW

o Total Cumulative Active Energy for each calendar month for previous six months.

o Temper wise nos. of count with easily interpretable notations.

The facility for reading the meter in absence of power supply shall be provided. This facility shall be

powering from a separate internal battery. The internal battery provided shall be of long life of not

less than Ten years and shall be kept trickled charged from the mains supply source under normal

conditions, alternatively suitable Lithium battery of more than 1 Ah capacity and having minimum life

of 10 years shall be provided to ensure longer life even during prolonged power OFF condition. The

battery shall not damage the meter even during prolonged idle storage of the meter. Themeter

should record Total cumulative KWh reading and KW — MD at pre-programmed date and time of the

month for minimum last 12 calendar months and stored in NVM with TOU (Four Tariff register and

eight time zones)

The energy meter shall continuously monitor and calculate the average maximum demand for each

demand for time interval of 30 minutes and maximum of these in a calendar month shall be stored.

30 years calendar shall be programmed by manufacturer. Resets should be auto-monthly or through

communication command, integration period should be programmable.

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The meter shall be capable to measure and display:

a) Cumulative Total (Fundamental+ Harmonics energy) KWh for tariff billing purpose,

b) Instantaneous KW,

c) Instantaneous Voltage,

d) Instantaneous line current,

e) Power Factor ,

f) MDKW,

g) Time and date.

h) Bill point active energy (kWh)

The meter shall also be capable of measuring, monitoring and storing in the memory minimum four

(4) registers with 3 zones of time of day electrical quantities for pre-specified periods of the day.

Zones for TOD -

i.Peak hours -17.00 to 22.00 hrs

ii.Night hours - 22.00 to 06.00 hrs.

Iii.Balance Hours —06.00Hrs to 17.00 hrs.

The maximum demand shall automatically be reset at 24.00 hours of the last day of each calendar

month. No reset push button shall be provided.

Maximum Demand Integration Period: Integration period for KW MD should be of 30 minutes real

time based. However the same shall be programmable through CMRI or Laptop. Also it should be

programmable via HES (High End Server) through authenticated password only when the facility for

HES is provided.

1.11 Output device:

The meter shall have suitable blinking LED test output accessible from the front.

The test output should be suitable for use with sensing probe used with test bench or Electronic

Reference Standard Meter.

The test output should also work as operating indicator for meter.

Output device shall be suitable for optical scanning for test purpose.

1.12 Communication Capability / Communication Port:

Optical port will be provided for local communication. The port for local communication and baud rate

shall be as per IS 15959.

The meter should be modular in nature and support Plug and Play Communication i.e. it should be

possible to replace / upgrade the communication module in the field. The communication module

will be used for communication between Meter and Data Concentrator Unit. The

communication module to be used under the scope of this work is RF. However, the meter should be

capable of supporting other communication modules also. Different communication technologies

shall follow relevant National or International Standards as applicable.

There should be sealing arrangement such that the communication module cannot be altered

without breaking the seal

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It should not be possible to reset the energy reading in the meter or make any change in the data

stored in the meters either current or historical, with the MRI/laptop.

The compatibility of transferring data from the meter to MRI and then to the base computer system

(BCS) should be easily established; any change in language or any other reasons, the supplier shall

modify it at his own cost within the guarantee period.

All meters shall support the open protocol (DLMS Indian Companion Specification-15959).

a) Meter Reading Instrument (MRI)

1. The CMRI shall be supplied in the ratio of one for each 1000 nos. of meters free of

cost along with battery charger.

2. The MRI shall have facility to store minimum 200nos. of meter's data. The supplier

shall indicate nos of meters' data which CMRI could retrieve.

3. Further, there should be a facility in CMRI to provide the transfer of meter data to

computer through USB port.

4. The MRI shall be capable for down loading readings of other makes of meters also.

The bidder shall give an undertaking to this effect.

5. The MRI shall have a feature to read multiple meters within the range without pre-

programming the meter serial numbers in advance.

6. It shall be responsibility of the meter manufacturer to provide the required software

and all the facilities required by the purchaser, to use the MRI for reading and

retrieving the data from the meter and to download the data to BCS free of cost till

the expiry of guarantee period. The downloaded data shall be converted to the ASCII

or database file format for easy integration with the existing billing software of

APDCL.

b) Readings to be downloaded with MRI:

1. The meter shall possess a suitable fast reliable communication port for manual /

automatic transfer of data from Meter to CMRI. Arrangement in the meter should be

such that, in case of failure of power supply, it should be possible to download the

data.

2. The MRI shall possess easily replaceable battery and shall be capable of storing

data for minimum 200 nos. Meters at one time.

3. The CMRI shall posses a specific serial number which cannot be changed. The

downloaded data along with date and time stamp of such reading shall remain on

CMRI with suitable encryption and it should not be possible to pre-program or

manipulate the recorded data on the MRI before download in the same with the

serial number of MRI on computer. The MRI shall also download the serial number,

make of meter, year and month of manufacture of meter. The Supplier shall supply

Software(compatible with Windows xp and Windows 7 system and/ or higher) and

training, free of cost for the use of software at multiple data collection and billing

premises of the utility.

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4. After successful downloading of meter data to MRI, an indication on MRI and meter

for confirmation of successful data transfer shall be provided. During this period the

energy recording should not be affected.

5. Necessary upgrades shall be possible in MRI software and shall be supplied free of

cost for downloading simultaneously the existing parameters and any parameters

added in future specifications of meters. A copy of operation manual shall be

supplied along with each MRI. The Supplier shall provide meter reading protocols

free of cost which shall not be complicated and easily understandable by APDCL

officials to introduce compatibility between meters and MRIs of different makes.

c) It should be possible to download the following data from the meter memory:

I. Serial Number of meter

II. Cumulative total active energy (KWh)

III. Cumulative total Active energy (KWh) for the last 12 calendar months

IV. Maximum Demand KW for last 6 calendar months with 15 minutes integration period

V. Maximum Demand KW since last reset

VI. Instantaneous voltage

VII. Instantaneous phase current

VIII. Instantaneous neutral current

IX. Instantaneous load in Watt

X. The Tamper events like Magnet, Earth load, one line drawl (neutral missing), neutral

Disturbance & reverse current should be logged with date and time (Occurrence &

Restoration). 20 nos of each event should be recorded. The tamper of Cover Open

Event, Magnetic Interference shall be communicated back to HES as and when they

occur. These tamper events shall be sent as an alarm to the HES which shall store

the same in its data base.

XI. 45 (Power ON) days data to be recorded with 30 minutes integration period with date

& time stamping for Active Energy Reading, Average Voltage, Average Current.,

average PF, Average KW

d) Power Quality Information; Logging of quality of supply events like power on/off, over/under

voltage, ( 20 events /EACH). Setting of Under/Over Voltage shall be decided by utility.

e) Alarm: Alarm for power on/off, Under Voltage, Over Voltage, Over Current, Mal functioning

of relay, malfunctioning of diagnostic events shall be generated and communicated to the

HES immediately. It should be definable at HES.

e)Load Control:

I. Relay for connection/disconnection

II. Phase and Neutral Disconnection on the following conditions:

a. Over current

b. Load Control Limit.

c. Pre-programmed Tamper conditions

d. Disconnect signal from Smart Grid Control Centre via MDMS under certain conditions

such as prepaid balance unavailable, postpaid service disconnection due to nonpayment

of bill etc.

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iii.The reconnection mechanism is as follows:

I. The switch re-connection shall be decided by meter locally. It will try to re-connect the load up to 3

times, with 5 minutes interval.

II. If the consumption is still more than the programmed limits, it will lock out and wait for 30 minutes

(lock out period).

III. If the consumption is still above the limit, the procedure as defined above in i) and ii) shall be

repeated. The number of re-connection attempts, time interval between re-connection and lock-

out period shall be programmable by APDCL.

Reconnection mechanism:

Reconnection should be possible to be done from meter locally. Reconnection through MDMS shall be possible. Relay for connect/disconnect shall comply all relevant requirements of IS 15884.

Connect/Disconnect Indication:

Connect/Disconnect facility to be provided on both the wires i.e. phase and neutral simultaneously.

I. Status of Relay — i.e. Connected / Disconnected should be available on display as well as

through communication.

II. Connection and Disconnection should also be logged as events. Such twenty events should

be recorded.

f) Programmability: It should be possible to program the parameters limits / values from at site through sufficiently adequate security mechanism. Programmability via MDMS/HES should be provided. Once programmed it should be possible for the programmed parameters to come into effect from a certain date & time.

g)Communication Protocol: The meters shall follow DLMS protocol for communication as per IS 15959 Part 2 (2016).

h)RTC & time synchronization: Meter shall have RTC with 20 years calendar programmed in thememory and provision for time synchronization.

1.13 LED / LCD indicators: Meter should indicate following indicators of size 5 mm.

•LED indicator for Meter calibration (RED)

•LCD indicator for Current Reverse Indication.

•LCD indicator for Earth Tamper Indication.

•LCD indicator for One line drawal (neutral missing) Tamper Indication.

•LCD indicator magnetic influence Tamper Indication. The LCD notation must be easily interpretable

1.14Softwares:

Licensed copies of the following software shall be made available and shall be installed on each

HHT or common meter reading instrument (CMRI) and Base computer software (BCS) by the

supplier:

a) HHT or Common Meter Reading Instrument (CMRI) Software for reading, downloading

meter data. The software shall be user friendly.

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b) Windows based user interactive Base Computer Software (BCS) for receiving data from

HHT or CMRI and downloading instructions from base computer software to CMRI.

c) Necessary software for loading application program into meter via CMRI.

The supplier should ensure that software supplied with this package works properly with CMRIs of

other manufacturers.

1.15 Self-diagnostic feature The meter shall be capable of performing complete self diagnostic check to monitor the circuits for any malfunctioning to ensure integrity of data memory location at all time.The meter shall have indication for unsatisfactory/nonfunctioning/malfunctioning of the following:

Time and date on meter display

All display segments on meter display

Real Time Clock (RTC) status in meter reading prints out at BCS end

Nonvolatile Memory (NVM) status in meter reading prints out at BCS end.

1.16 Last Gasp Outage Alert The end point (smart meter) shall have functionality that when power goes out for more than 60 second the end point shall send a power outage message to HES which shall be populated on outage m map of HES. This functionality shall help utility to identify the power outages on real time basis. 2.1 ELECTROMAGNETIC COMPATIBILITY AND INTERFERENCE REQUIREMENT The meter shall meet EMI/EMC requirements as specified in the relevant standards and shall also be protected against radiated interference from either magnetic or radio frequency sources. The meter shall be designed in such a way that the conducted or radiated electromagnetic disturbance as well as electrostatic discharge do not damage or substantially influence the meter. The disturbance(s) to be considered are:

I. Harmonics II. Voltage dips and short interruptions

III. Fast transient burst test IV. External D.C. and A.C. magnetic fields V. Electromagnetic H.F. fields VI. Electrostatic discharges & HVHF Field

VII. Radio frequency interference suppression 2.2 INSULATION REQUIREMENTS: 2.2.1 Insulation Resistance. The Insulation resistance between both current circuits and voltage circuit connected together and earth (Frame) shall be more than 5 Mega Ohms. 2.2.2 Impulse voltage: The meter shall withstand impulse voltage without any damage in line with relevant clauses of IS 13779 with latest amendments. Error at Ib, Upf before & after will be measured & after the test, variation in % error of the meter shall not exceed 50 % of class of index.

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2.2.3 A.C. voltage: The meter shall withstand 4 KV A.C.Voltage for one minute. This is applicable during lot inspection also. 2.3 ACCURACY REQUIREMENT 2.3.1 Limits of Error: The meter shall comply all the requirement of limits of error as per IS 13779/99 on all the points mentioned in table no.15 of IS including special test at 0.25 lag & 0.5 lead of APDCL requirement. % error at 0.25 leg and 0.5 lead is ± 3.5% and ± 2.5% respectively for range from 0.1Ib to Imax Same tests are to be carried out on neutral circuit also with the procedure and limits as per phase circuits. 2.3.2 Meter Constant: Meter constant shall comply relation between test output and indication in the display with marking on the Name Plate. The manufacturer / bidder shall state necessary number of pulse/count to ensure measuring accuracy of at least 1/10 of the accuracy class at different test points. 2.3.3 Starting: The meter shall start and continue to register at 0.2% of basic current at reference voltage and unity power factor. 2.3.4 Running with no load: This test shall be carried out as per provision of IS 13779/99. 2.3.5 Repeatability of error test: (For Acceptance) Repeatability test at 5% and 100%Ib at unity power factor as per IS 13779/99 shall be carried out during inspection of lot. And the difference of maximum and minimum value should not be more than half of the limit of class of index. 2.4 ELECTRICAL REQUIREMENT: 2.4.1 Power Consumption:

Power Consumption of voltage circuit: Should be as per IS:13779

Power Consumption of Current circuit: Should be as per IS:13779

Short Time over current: The meter shall be able to carry short time over current of 30 Imax for half cycle at rated frequency.

Initial start of the meter: The meter shall be fully functional within five second after the rated voltage is applied to the meter terminals.

2.4.2 Influence quantities:

The meter shall work satisfactory with guaranteed accuracy as per limit of IS: 13779 under presence of the following quantities:-

i. External magnetic field. ii. Electromagnetic field: The persistence and restoration time is 1 minute. iii. Radio frequency interference. iv. Vibration. v. Harmonics. vi. Voltage fluctuation. vii. Electro static discharge & Electromagnetic high frequency field. Note: The measurement by meter shall not get influenced by injection of AC Voltages/chopped signal/DC signal / DC pulse of low frequency and harmonics.

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2.4.3 TEMPERATURE RISE :

Under normal conditions of use, measuring element and insulation shall not reach a temperature, which might adversely affect the operation of the meters.

With each current circuit of meter carrying rated maximum current and with each voltage circuit (and those auxiliary voltage circuits which are energized for periods of longer duration than their normal time constant) carrying 1.25 times the reference voltage, the temperature rise of the respective parts shall not exceed the value given below over and above an ambient temperature of 50oC.

i. Measuring element: 50oC ii. External surface of the case: 15oC

2.5 TAMPER PROOFING FEATURE: 2.5.1. Meter shall record correct energy under reverse current condition. The indication of such reverse current shall be provided by way of LCD on Display. Also Meter shall record correct energy during interchanging of main and load terminal wires. 2.5.2. Meter shall record correct energy when load is connected to earth instead of neutral. The indication of such event shall be provided by way of LCD on Display. 2.5.3. Flashing LED pulse output (with meter constant) for testing shall be provided by way of LED on front panel. 2.5.4. The External Magnetic Influence: The meter shall be totally immune to tamper using external magnets as per relevant IS/IEC. 2.5.5. The meter shall also be capable of withstanding the effects of Harmonics i.e. the test under the influence of quantities as per clause no 11.2 of Table no 17(iii) of IS 13779/99. 2.5.6. The performance of meter shall not be affected under the influence of external DC/AC and permanent magnetic field of high intensity as mentioned in latest version of CBIP technical report no 304. This test shall be carried out in the Factory premises to check the effect of influence of external DC/AC magnetic field of high intensity as mentioned in the latest version of CBIP technical report no 304 on each lot offered for inspection. This test shall be carried out as per cl no 5.6.2.3 for DC magnetic field & 5.6.2.5 for AC magnetic field of CBIP technical report (latest version). For DC abnormal magnetic field test the same shall be carried out at 0.5 tesla as per the procedure specified in CBIP304. The bidders are requested to enclose certificate of proof in this regard. Without the certificate from the reputed Govt. approved lab.: NABL for Indian bidder and for foreign bidder the certificate should be from recognized Govt. approved lab of that respective country, the offer shall not be considered. Note: The error limit for ―DC abnormal magnetic field and Permanent magnetic field test at 0.5 tesla‖ shall be as per CBIP 304 cl no.5.6.2.3. 2.5.7. The meter shall not be susceptible to spurious signal / voltage (up to 100%) injected on neutral wire of the meter. 2.5.8 The meter shall also be capable of withstanding DC injection and also meter shall not generate conduct or radiated noise, which would interface with the other requirements. The above shall confirm to requirements as per IS 13779/99.

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2.5.9. DC Immunity : The meter should not saturate on passage of direct current which can cause the meter either to stop recording or record inaccurately as per IS:13779 (latest version). The DC injection will be tested on both the phase and neutral circuit. The procedure and limit as per phase circuit. 2.5.10. Measurement of total energy: The meter shall record total energy i.e. fundamental + harmonics to be used for tariff billing purpose. The test for total energy shall be carried out as per IS:13779 along with CBIP 304 version. The bidders are requested to enclose certificate of proof in this regard. Without the certificate from the reputed Govt. approved lab.: NABL for Indian bidder and for foreign bidder the certificate should be from recognized Govt. approved lab. Of that respective country, the offer shall not be considered. 2.5.11. Test for total energy i.e. fundamental + harmonics as per CBIP 304 and other display parameters.- In case of non availability of separate display the test for fundamental & harmonics, the test should be done by using pulse method. 2.5.12. 35kV spark Discharge: Meter should withstand 35kV spark discharge for minimum 10 minutes and should keep registering energy after the application. The sample meter will be tested at APDCL laboratory for 35 KV spark discharge test. 2.5.13. Meter shall record the energy at Imax when magnetic field of beyond limit is applied or immune. 2.12.14. Meter shall record correct energy with error limit of +3%on reference voltage & actual current in absence of neutral. LCD indication of such tamper shall be provided on display & meter should start to record energy at min.1Amp. 2.5.15. Meter shall log ―Cover Open‖ tamper as a non-rollover event when the meter cover is opened. 2.6 Remote Firmware Upgrade It should be possible to upgrade the firmware of the meter to incorporate future demands and changes.

In case of firmware upgrade meteorology related data should not be affected.

The accuracy and calibration data should not be affected in case of firmware upgrade.

The firmware upgrade process should follow DLMS standards.

2.7 Prepayment

The meter shall support Prepayment mode.

The configuration of prepayment / post payment will be done by the utility using the HES / MDMS.

Prepayment functionality and tariff should comply to IS:15884

2.8 GUARANTEE:

The meters of Indian Manufacturers shall be guaranteed against any manufacturing defect or bad workmanship for a period of at least 5 years from the date of commissioning or 5 & ½ years from date of supply, whichever is earlier.

The meters of foreign manufacturers shall be guaranteed for a period of 10 years from date of supply.

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2.9 OTHER CONDITIONS:

Ordered quantity of meter are to be supplied in stipulated time.

The Inspection call shall be given after conducting all acceptance tests and the copy of routine

test certificates shall have to be submitted along with each meter to be supplied in lot. Each lot

shall be inspected at firm's works prior to dispatch of materials or as the case may be. The

materials shall not be dispatched without inspection.

The bidder should demonstrate the communication testing at their own laboratory and also at site

through HES, witnessed and certified by minimum three APDCL officials.

. Engineer of the bidder shall provide required setup to demonstrate:

· Prepayment Functionality

· Communication

· Remote Connection / Disconnection of load

· Firmware Upgrade

· HES functionality

· MDMS functionality . Remote meter reading collection

2.10 SUBMISSION OF TEST CERTIFICATE: The supplier shall have to submit test certificate of meter along with bid documents. Please note that the Test Certificate submitted shall be as per APDCL’s specification and the same shall be verified .Certificate of the following tests are to be provided: Insulation resistance test as per IS.

Impulse voltage test at 10 KV as per specification.

AC high voltage test method as per IS but shall be taken at 4 KV for one minute.

Test for limit of error as per specification.

Interpretation of test results, if required.

Test for meter constant.

Test of starting condition at 0.2 % of basic current as per specification.

Test of no load condition as per IS.

Test of repeatability of error as per specification.

Test of power consumption as per IS.

Test for total energy i.e. fundamental + harmonics

Test for influence of quantities i.e .Voltage and frequency variation test and 10% of 3rdharmonics as

per IS

Test for influence of AC / DC magnetic field

Test for DC injection in both phase and neutral.

Test of Short time over current test as per IS.

35 KV Spark Discharge Test.

Test of terminals for withstanding 150 % I max as per Specification

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Test for withstanding phase to phase voltage (415V) between phase to neutral for minimum 15min.

Verification of Display parameters and Functional requirement

2.11 TYPE TEST CERTIFICATE: The supplier shall have to submit all type test certificates from the Govt. approved laboratory viz: NABL, for Indian bidder and for foreign bidder the certificate should be from recognized Govt.approved lab. of that respective country, as per ISNo.13779/1999 or IEC 6205321 as the casemay be along with bid. After opening of Technical Bid, no type test certificates shall beaccepted. Type test should not be older than 3 years. Also the type test certificate of AC/DC magnetic influence test and total energy test shall be furnished on the same rating of meter. Without above type test certificate the offer shall not be considered. APDCL reserves right to select randomly one meter from the offered lots for inspection for its type test and if meter during type test found failed then, either order placed shall be cancelled and supplier has to collect all the meters at its cost for the supplied meters, or shall have to replace all supplied meters at their cost after manufactured and successful type test within time frame given by the APDCL. 2.12 TESTING AND MANUFACTURING FACILITIES: The Bidder shall have at least the following testing facilities for carrying the various tests Specified (as above) for Proto type samples as well as LOT inspections to ensure accurate calibration as per IS: 13779(1999), Manufacturer should have fully automatic computerized meter test bench with printer & static source for carrying out lot testing during inspection. The firm shall have dust proof & air conditioned assembly & testing hall. Also all the equipment shall be calibrated from Govt. approved/NABL accredited laboratory. 2.13 SAMPLE TESTING Three nos. of sample meters with one meter ultrasonically welded shall be submitted to APDCL’s laboratory for sample testing within 15 days of opening of the Technical Bid. Date of testing shall be informed to all the bidders. Other than verification of sample meters as per relevant Indian Standards, below mentioned tests shall be carried out:

1) Test of application of tariff.

2) Checking all display parameters on meter as well as parallel home display unit.

3) Balance available in the meter.

4) Test of friendly credit hours start & end time.

5) Test of disconnect the output supply once when credit reach to zero.

6) Test of reconnect the output supply on providing credit limit / charging with new token.

7) Test of disconnect the out supply if load / current exceed the preset value in the meter.

8) Test of reconnect the out supply if load / current falls below the preset value in the meter.

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9) Test of visible / audible over load warning.

10) Test of visible / audible low credit warning.

11) All tampers shall be tested as mentioned in the specification.

12) MRI of meter for verification of tamper information with date & time stamping, load survey and

meter readings.

Note: The sample testing shall be considered successful only if all three meters pass all the tests

carried out at APDCL laboratory as per this technical specification and as per relevant Indian

Standards.

3.1 CONSUMER INTERFACE UNIT (CIU):

The meter shall be supplied with a separate In-home display unit /CIU.

The display unit shall be powered up from the meter.

The display unit shall have a LCD display.

The display unit shall have an RJ11 connection port/RF facility to connect to the meter.

In case of wired connection to the meter, the display unit and energy meter shall be connected using a 4 wire connection cable (Similar to telephone cable). The display unit shall show energy consumption status and related meter data.

The display unit shall have a buzzer to generate alarm signal as per information/command received from HES/MDMS.

The IHD should also have the following capabilities-

1. Display of power consumption in terms of energy and money 2. IHD should have high resolution Color graphical display 3. Password protection for accessing setup parameters

3.2 TARIFF The meter/HES/MDMS should be programmable for the tariff order in vogue entirely compatible to electricity regulatory commission and will be updated form time to time as per tariff order. This tariff shall be implemented into the meter through HES/MDMS. Following are the features required in the meter/HES/MDMS for Tariff Configuration:

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3.2.1 Category Name: Every tariff category name shall be specified in descriptive alphanumeric

manner to recognize it easily.

3.2.2 Tariff Publication & Activation: The tariff shall support configuration of both instant and

delayed tariff publication & activation as desired.

3.2.3 Fixed Charges: Meter/HES/MDMS shall be able to deduct fixed charges on daily basis such

as meter rent, sanctioned load based charges etc.

3.2.4 Time of Day Tariff (TOD): The meter shall have the facility for recording and storing TOD

consumption as per the Tariff in vogue.

3.2.5 Slab Tariff: The meter/ HES/MDMS shall have the capability for defining minimum six tariff

slabs. It shall also be possible to configure slab range centrally at smart grid control centre which will

then be transferred to the meter firmware over network.

3.2.6 Tax/duty: It shall be possible to define tax percentage through MDMS system which has to

be levied on the amount of energy consumed.

3.2.7 Rebate: There shall be provision to provide rebate to the consumers as and when required.

3.2.8 Debt Management: It shall be possible to collect the debt from the consumers with the use

of the MDMS system along with the interest receivable by APDCL. The debt percentage shall be

defined in the MDMS system to deduct such amount from every recharge until recovery.

3.2.9 Minimum Charges: Using the MDMS system it shall be possible to define the minimum

charge for the applicable tariff category.

3.2.10 Meter Rent: There should be provision to collect the meter rent from the consumer if

necessary.

3.2.11 Power Factor Penalty/Rebate: There should be provision to levy power factor

penalty/rebate from the consumer if necessary.

3.2.12 Maximum demand calculation: There should be a provision to capture the maximum demand value and impose overdrawal penalty if applicable.

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3.3 Prepaid Recharge Requirements: It should be possible to recharge the meters via MDMS/Database application. Recharge will happen on payment by the consumer through Sub-Divisional cash counters/online payment through netbanking, credit card, debit card, wallets/USSD payment etc. Necessary integration with MDMS/Database server will have to be done to facilitate third party payment gateways. 3.3.1. Prepaid Recharge Process:

a) On receipt of the prepaid request the system shall have a provision to ascertain the identity of the

consumer.

b) The request will then be authenticated by the central database/MDMS applications

c) Once the consumer prepays for additional electricity at Sub-Division office/other

payment systems like netbanking/credit card/debit card/wallet/USSD etc, the MDMS

system will transfer the balance automatically to the meter firmware/implement a

system so that the amount is credited based on interval data collected by MDMS

system.

d) In order to provide maximum security to the system the entire communication process should be

suitably encrypted.

e) The system shall have the provision to transfer the balance amount into the new meter installed at

the consumer premises if in case the meter is being removed from the site, only via proper

authorized transaction via MDMS server.

3.4 SECURITY ASPECTS

3.4.1) Whenever a tariff change takes place, recharge balance will be adjusted according to the

new tariff even if the recharge was done before the effective date of tariff change.

3.4.2) The prepaid recharge system must be certified to ISO/IEC 27001 which is the only auditable

International Standard which defines the requirement for an Information Security

Management System (ISMS).

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3.5 Disconnection switch:

The meter shall have disconnection switch in both phase and neutral to disconnect the load in case

of zero credit available. The switch shall be connected only after meter is credited with sufficient

amount and should not be closed by any other means. Switch shall be compliant with UC-2 in all

aspects. The switch shall be capable of isolating the LT network of the premise to which load is

connected and thus protect the meter’s internal circuitry.

The meter’s supply shall be disconnected under following conditions:

20.1 Zero balance available in the meter.

20.2 Exhaustion of emergency credit, in case the same is provided.

20.3 Meter shall trip the load under the following conditions as per command received from

HES/MDMS:

High current defined as greater than Imax or Overload condition

20.4 It should be possible to activate the disconnection switch through MDMS application in post-

paid mode in case of non-payment of dues by the consumers.

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4.1 COMMUNICATION INFRASTUCTURE:

The communication infrastructure should be based on RF network between meter and DCU and cellular network between DCU and HES. The communication network shall be based on suitable standards from ITU/IEC/IEEE/CEN/ CENELEC/ ETSI for NAN and WAN network. Communication network shall provide reliable medium for two-way communication between various nodes (smart meter) & HES. RF based network should use license free frequency band available in India. RF will have to be used in Mesh topology so that data reliability is taken care of. The Mesh network will also have to be self-healing and self-forming network. The engagement of network service provider would be in the scope of AMI Implementing Agency to meet the performance level as given in the document.

4.1.1 General Requirement of Router based RF Mesh Network: The general requirements for the Router based RF network are specified below: The communication network shall have dynamic & self-healing capability. The communication network equipment shall use license free frequency spectrum as defined by

Government of India. All the communication network equipment shall be certified by WPC, Government of India for

operation in license free frequency band. The communication network shall ensure secure communication of data to HES.

4.1.2 Configuration, Functionality & Interface: It shall be able to configure the communication with underlying nodes/endpoints. It shall support on demand read and ping of individual/group of meters. It shall push events like tamper, power off etc. to HES immediately on occurrence/receipt from field

devices/meters It shall have Wide Area Network (WAN) connectivity to the HES through suitable means. It shall communicate with routers/nodes/end points on RF mesh (license free band). It shall periodically monitor meter reads/downstream commands and shall retry and reconnect in

case of failed events/reads. After power Interruption, on restoration of power supply, it shall establish communication with

underlying devices as well as upstream application (HES) automatically. It shall be capable to handle interval data of suitable nos. of any type of smart meter (1ph/3ph).

Access point shall be able to acquire and send data to HES for full capacity (No. of meters/field devices it is designed for) within a suitable time period to achieve the performance level. Full capacity of access point is required to be indicated in the offer.

Access point shall support remote firmware upgrades as well as remote configuration from the control centre.

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4.1.3 Data Concentrator Unit (DCU) based Communication Network The Data Concentrator Unit is a gateway for communication of data between the Smart Meters and the HES. The Data Concentrator Unit receives information from the Smart Meter on a scheduled / need basis and stores the data, which can be accessed by HES for onward transfer to MDM. The DCU provides the central link between Smart Meters and HES, enabling continuous/periodic meter read and control. DCU shall exchange data from smart meters on RF communication and with HES on WAN. The following requirement shall be met for RF network based DCU 4.1.4 Hardware & Power Supply of DCU

Enclosure/box of DCU shall be minimum IP55 or better compliant. A suitable mounting arrangement required for DCU installation shall also be provided.

A suitable and optimum power supply shall be provided keeping in view that even in case of outage in one or two phases, DCU can be powered.

DCU should be capable of withstanding surges & voltage spikes of 6KV as per IEC 61000-4-5 standards. Power supply shall be terminated on suitable sized MCB to facilitate isolation during on-site maintenance.

DCU shall have battery with backup for 1 hour for normal meter reading, to push tamper event, carry out on demand reading and the network health status/connectivity continuity & check. DCU should have the suitable feature to send power outage and restoration message to the HES. The battery shall have a guaranteed life of 10 years.

4.1.4 Configuration, Functionality & Interface of DCU DCU shall have following configuration functionalities:

DCU have to be installed at certain nodes such that the reception of the signal is maximum,

affirming the requirements of the specification. Necessary RF survey will have to be conducted by

the contractor as a part of the DCU installation process. Mounting of DCU can be on wall or

distribution poles, or separate supporting structure based on the requirement. Any damage or

discrepancies to the DCU and its components such as sensors, displays, alarm systems, etc. have

to be replaced by the contractor. For protection against surge, DCUs should be incorporated with

surge protection efficiently.

It shall be able to configure the communication with underlying nodes/meters.

It shall pull data from the field devices and push the data at configured intervals to the HES. It should also support the HES in pulling data from the field devises/meters. The data acquisition (Push/Pull) frequency shall be programmable. DCU shall be capable to prioritize control commands.

DCU shall ensure a secure communication to HES and shall have internal memory for storing interval data for at least 5 days.

DCU shall support on demand, read and ping of individual/group of meters.

DCU shall push events like tamper, power off etc. to HES immediately on occurrence/receipt from field devices/meters.

The equipment shall be weatherproof, dustproof and constructed for outdoor installation on poles etc. (minimum rating: IP-55). A suitable mounting provision shall be made for the equipment.

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Enclosure: Provision for security sealing shall be provided and in case the gasket of the cover is used for protection against moisture, dust and insects, the gasket shall be made of weather and aging resistant material.

The list of standards followed in all the devices/equipment used in communication network shall be furnished

4.1.5 DCU Communication

The DCU shall ensure the appropriate backhaul for secure transfer of data to HES. In case of GPRS/3G/4G backhaul, it shall support SIM card from any service provider. It shall have Wide Area Network (WAN) connectivity to the HES through suitable means.

DCU shall be able to communicate with meters on RF (license free band).

DCU shall periodically monitor meter reads/downstream commands and shall retry and reconnect in case of failed events/reads.

It shall push events like tamper, power off etc. to HES immediately on occurrence/receipt from field devices/meters. DCU shall be able to acquire and send data to HES for full capacity (as per designed for no. of meters/field devices) to ensure the performance level.

After Power Interruption, on restoration of power supply, DCU shall establish communication with underlying devices as well as upstream application automatically.

4.1.5 Remote Firmware Upgrade: The DCU shall support remote firmware upgrades as well as remote configuration from the control centre. Configuration of programmable parameters of smart meters shall be done through HES. All meters falling under one DCU shall be commissioned and checked for proper communication in presence of utility in-charge. DCU shall keep the records of minimum of the following events: No of packet failures Retry attempts Failure to connect Tamper events

4.1.6 FUNCTIONAL REQUIREMENTS

1. AMI for residential

Objective: Remote meter reading for error free data, implementation of prepaid metering system,

network problem identification, providing data for Energy Audit .

The system will also allow to test technology, evaluate meter functionality, communication capabilities, error free data for billing and billing system integration, engineering performance, computer systems and software needed to manage and maintain meter network and supply. The major components of this requirement would be:

i. Smart Meters

Installation

Development of Smart Meter Network

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ii. Master Station/Control Centre/Central Computer System

iii. DCU/ Modems

iv. Last mile connectivity

v. Head End System

vi. Meter Data Acquisition System that will capture:

Usage with Time stamp

Voltage

Current

Events and generate alarms

vii. Meter data Management System

Prepaid billing system including online voucher generation and meter credit updation.

Energy Accounting

viii. Analytics and reports

ix. Network and Communications

2. User Interface

General Requirements

All smart grid integrated functions shall have common user interface, as user interaction shall be performed from Operator Consoles envisaged in this specification. All user interactions shall be from full graphics display.

System Users

The term "user" is applied to the personnel interacting with the smart grid control centre. These users shall be required to login in one or more of following user modes, which include:

Supervisor: Personnel responsible for smart grid control centre administration and

management such as assigning the access area to users, creating users etc.

Dispatcher: Personnel responsible for real-time Power system operations including real-time study.

Engineer: Personnel having access to certain smart grid control centre functions and maintenance

of database/ displays and responsible for support activities such as post fault analysis, report

generation, regular backup of database

Programmer: Personnel responsible for continuing development and maintenance of the smart grid

control centre functions, databases, displays and report formats.

Remote Managerial user: Personnel having only monitoring access of real-time power system from

smart grid control centre, reports.

The role, accessibility for each mode is defined as above, However, the Utility with login as supervisor shall be able to assign the operation of certain functions, or features of functions, to specific user modes. Utility shall maintain the

privileges as specified to each user mode .Each individual user shall be assignable to anyone or more user

modes. User access to all Smart grid control centre’s function shall follow a consistent set of common user access guidelines. A mechanism for defining and controlling user access to the smart grid control centre shall be provided. Password security shall be provided for access to the smart grid control centre, its operating system, layered products, and other applications. Each password shall be validated against the corresponding user information in the database.

Users shall have the ability to change their own passwords.

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3. System Security Requirement

The system must be capable of generating log trails, which contain details about any read / write access to sensitive data. Details must relate activity to an identifiable person. They must be configurable, so that filters and switches can be used to lower performance overheads and focus on areas of concern. It is important that the audit trail that is generated contain enough information to support after-the- fact investigation of loss or impropriety.

4. Data warehousing and Business Intelligence:

BI applications should include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining. Essentially, a BI solution is normally implemented with following components.

An Extraction, transformation and loading (ETL) component which extracts data from OLTP systems,

transforms it and load it to the data warehouse.

A data warehouse component which will host the data.

A reporting component which will allow on-the-fly reporting on the data from data warehouse.

The MIS should utilize the BI solution and data ware house for management information, data analysis, reporting and estimating what if scenario. Specific areas which BI should include the following among others:

Consumer prepaid recharge analysis.

Consumer consumption analysis

5. Smart Grid Control Centre Hardware

Bidders are to bid for two options as given below-

Option A Bidder is to facilitate all necessary hardware for smart grid control centre including all accessories as an IaaS (Infrastructure as a service) from a cloud service provider. The smart grid control centre infrastructure should be scalable up to 10% consumer growth for the next 10 years. All smart grid control centre hardware as well as software is to be installed and commissioned at the cloud service provider’s data centre maintaining adequate certified level of security. The bidder will be responsible for providing required service to APDCL in respect of smart grid control center functionalities. APDCL will not directly deal with the cloud service provider. The Scope of Work includes the installation and Commissioning of hardware, software, network, security and other assets that will be deployed in the cloud service provider’s data center and other baselines applicable for rendering the services as per this Scope of Work. The cloud service provider’s data center should have the following features/functionalities-

a. The entire hosting should be from a Single location for all Data Centre equipment with

perimeter and physical security. The Data Centre Site should be located in India.

b. Installation and commissioning of Servers as per requirement mentioned in the Tender

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c. Installation and provisioning of Storage as per requirement mentioned in the Tender

d. Installation and commissioning of Software along with relevant and requisite patches.

e. Installation and commissioning of requisite Clusters for High Availability

f. Installation and commissioning of Network and Security equipment for providing secured

network environment.

g. Installation and commissioning File System related Backups

i. Liaison with Network Bandwidth Service Provider for Link Commissioning.

j. Delivery of software licenses

k. Initial hardware delivery and installation report at cloud service provider’s data center will

have to submitted to APDCL

The bidder needs to perform the following activities in relation to monitoring and

management services in relation to the cloud service provider’s data center-

Area Activities

Availability Monitor all in-scope devices for availability by polling the devices every

and five minutes

Performance Monitor all in-scope devices for performance by polling the devices

Monitoring every fifteen minutes and gathering information on monitored KPIs

Alerts and Send an automated email alert to the respective stakeholders for

Notifications incidents and device failures, and for any agreed upon threshold breach event for monitored KPIs

Incident Provide service restoration as per the defined Service Level Management Agreements Identify the root cause for all S1 incidents for the devices

Change Follow change management process for all changes in production

Management environment

Classify the changes as minor, major or emergency Perform business or service impact analysis and prepare pre and post implementation back out plans

Test change if required and then release the change in production

environment

Patch Update latest patches subject to OEM license availability Management Track patch or firmware versions

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Coordinate with vendors to update firmware or hardware patches

Vendor Log calls with respective vendors and coordinate with OEMs or

Coordination hardware vendors for hardware, firmware or OEM related calls

Server Create, modify and delete users and user properties and network

Administration shares

Maintain and administer DNS, DHCP, NFS, NIS, DFS roots, group

policy

Restore server operating system in the event of a crash

Resolve server problems like system hang, hard disk crash, etc.

Create new file systems and correct file system inconsistencies as and when required

Perform periodic OS hardening and tuning as per Customer requirement

Backup and Perform data backup of the operating system, database and Restore configuration for network devices using OS native tool as per schedule given by Customer

Restore from last successful backup sets as and when required

Document all backup and restore activities In case of backup failure, the backup job will be re-run before next scheduled backup

Storage Perform storage user administration Administration

Perform disc quota, rights and permission administration

Perform, and break-fix and BAU management of storage and SAN

switches

Provide support for creation and mapping of logical unit numbers and

volumes to different servers

Provide support for capacity planning for disc and volumes

Database Monitor all databases for availability and performance Administration

Create, modify and delete users, properties, jobs and permissions to database objects

Perform periodic database performance tuning and database consistency checks

Perform orderly start up and shutdown of database services

Restore databases in the event of a server crash Troubleshoot user logins

Carry out database backup activities with the help of onsite team deployed at customer premises using OS native tools

Perform housekeeping and administration related to archive log files and user management

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IT inventory Keep track of IT inventory with the help of onsite team deployed at

Management

Customer premises or the Data Centre

Keep track of due to the change management Maintain baseline configuration

Reports Monthly device and element incident report

Monthly device and element performance report Monthly SLA Reports

Monthly change management report

Monthly IT asset inventory report

Quarterly device and link capacity recommendation report

Daily uptime reports through portal

Technical specification of servers The Servers shall have provision for expansion of the Processor, auxiliary memory and Main memory (RAM) by 100% of the delivered capacity. This expandability shall be possible at site with addition of plug in modules only. All servers shall have dual redundant power supplies, capable to operate on single power supply module. There shall not be any interruptions in the operation of servers when there is a failover between the two AC Power Supply of the server. The following servers will be under the scope of work. The bidder can do optimization from their side and quote accordingly without altering the performance standards of the project.

1. M2M Gateway Server for GPRS connectivity.

2. AMI Head end server for smart meter.

3. Meter Data Management Application Server

4. Database server

5. Web server

6. Communication network monitoring server

Head End System, is the critical interface to the field devices, which shall support Meter Data Acquisition, Two way communication, poll meters for data collection, send remote firmware upgrades / programmable parameter inputs to meters, send Load Curtailment signals, Connect/Disconnect and send of pricing and other signals as generated from the MDMS/Other applications to the Smart meter.

There would be 2 ways in which data would reach the Head End System.

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1) PUSH:

This would mean that the meter / DCU would send the data to the HES. The HES would

acknowledge the receipt of the data. In case the Meter / DCU is not able to send the data to the

HES, the Meter/DCU would store the data and re-transmit the same to the HES whenever the

connectivity is available. The Metering system should also send the reason for the failure of

transmission.

2) Pull:

This is when the HES would request for data from the Meter. The following data should be provided

by the meter as and when requested from HES:

Meter Information Load Survey Tamper information Billing Data/ Billing History.

The head end system server as well as MDMS application should be interoperable with DCUs manufactured by different manufacturers. The DCUs should be able to communicate with smart meters manufactured by any manufacturer. It should be possible to integrate the M2M gateway,Head End Server as well as MDMS application with any smart meter/DCU in future without any extra financial involvement on APDCL’s part.

Minimum server configuration (The bidder will quote any configuration similar or higher. The quoted configuration should be capable to support all the activities mentioned in this tender in respect of 30000 numbers of smart meter, configured as prepaid or postpaid)

S.No Description of the Features Minimum Quantity of the features

1 Specification x86 processor with minimum 2 no of processors having 8 core in each processor and minimum 2 GHz frequency

2. RAM

64 GB (expandable up to 100 %)

3 Internal memory capacity (in RAID-1) configuration

2 x 300GB delivered, the server should support 600GB drives

4 Optical Drive

DVD or Blue-ray (R+W)

5 PCI slot and Interfaces Minimum 3 PCI slots with 100% scalability. 1 Gb quad Ethernet ports

6 HBA Port Dual port FC HBA for connecting storage

7 Power Supply

Dual AC Power Supply

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Minimum Specification of External RAID Mass storage device

• Storage Array

• Controller Cache: 512 MB per controller standard

• Integrated RAID controller with an LCD/LED status display and 256 MB, read/write battery-

backed cache (expandable to 512 MB per controller),

• Host Interface: Fiber Channel connection per controller from the host side Host

Ports per Controller: Dual 2 Gb/s

• RAID Levels EXCEPT RAID (0) Redundant Controller: Yes

• The offered storage shall have front end aggregate bandwidth of minimum 128 Gbps with

50% headroom for growth in future.

Option B The smart meters under the scope of this bid will have to be integrated with the existing smart grid control centre of APDCL. In this case, no additional hardware/software is required for smart grid control centre. However, total cost for software integration with the existing smart grid control centre along with necessary integration with legacy billing databases as well as third party payment service providers will have to be quoted by the bidder. The bidder can send their representative to APDCL to study the existing APDCL smart grid control center set up with prior notice.

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6. Smart Grid Control Center Software

a) Meter Data Management System.

The required functionalities are given below-

Sl No Functionality Description

1 Menu driven and web based software

The software should have menu driven functions for automatic data capturing, periodic data uploading, etc. with user friendly web based front end. It should allow user to view energy usage for a specific customer, print or export the tables, view the last data collection timestamp, view the current status of diagnostics flags, perform usage analysis, and view any open Service Requests.

2 Data versioning and auditing

The software should be reliable, flexible, and scalable. The software should provide data management including data versioning and auditing i.e. all data is versioned and stored in the database, including the original values, error flags, estimated or edited data, and re-collected data etc.

3 Data Validation The software should preferably ensure data validation at both ends e.g. at the meter/data logger end before transmission to eliminate possibility of garbage data and the system at the data centre should apply comprehensive data validation before accepting and using meter data like Meter Number, Connected DT, Scheduled Reading date and time, reading parameters (KWh, KVAh, KW,PF etc.), Period for which data needed

4 Service Oriented Architecture

The software should support Service Oriented Architecture (SOA) compliant N-Tier multi-tier, distributed architecture design philosophy with following tiers: a. Client Tier: The client tier will be the interface of the software with the utility’s operations/dashboard user. The client tier will provide all the user interfaces for the operational and supervisory activities involved in meter data acquisition, processing and analysis. b. Business logic tier: It service the requests made by the client tier. These requests could be automated, based on user-defined schedules or on demand from the user. c. Database tier: It comprise RDBMS designed to maintain the relationships between meter and network assets, network topology, user privileges, connection point details, customer accounts and other entities. The database tier should be optimally designed to exploit both normalized as well as multidimensional data models. The database should also maintain a time-series repository that stores the data collected and processed from meters, including meter readings, register reads, interval usage data, outage and restoration events and event logs as well as derived or computed data such as billing determinants, aggregations and asset performance indicators like load factor and load duration curves.

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5 Core Reporting Functionalities

Software should also support core reporting functionality which includes data collection performance reporting (for example, actual vs. expected by day, by technology type) and exception reporting (for example, meter or communications equipment failures, diagnostic flags, etc.).

6 Data Storage should facilitate storage for

a. Registered Read Data including register reads, daily billing cycle, as well as derived billing determinants b. Interval Data channels with variable intervals (for example, 5 minutes to 60 minutes) and variable units of measure (kWh, kVARh, kW, kVAR, volts, amps, frequency etc.). c. Calculated Data that is derived or computed such as billing determinants and aggregated loads.

7 Data Transfer to other systems

The software should support an interval data transfer service for transferring interval data to external systems on a scheduled frequency for non-billing purposes, including the transfer of the same interval data to multiple systems on different cycles. Data transfers can be scheduled to send data in real-time (as the interval data is received), or on a daily, weekly, or monthly cycle

8 Data Synchronization The Data Synchronization Engine ensures that any changes in data elements or relationships such as meter changes, rate changes, move-in move-outs, and other changes to customer premise or Service Delivery Point (SDP) information are identified and reflected in MDM. The Synchronization process automatically generates and logs exceptions when attempts to synchronize data cause invalid or erroneous results. The Data Synchronization Engine should support real-time web services.

Remote meter reading requirements are given below-

S.No Requirement Details of requirement

1 Meter sending the consumption data

Meter at scheduled frequency sends the data to head-end through the DCU. Consumption details will be programmable time block basis, and data could be incremental to what was sent by meter in the preceding instance

2 Acquiring meter data remotely

Multiple clients in data center will Read Demand and Energy Data Automatically from Customer Premises or will have access to the data if already available in the AMI system –e.g. for regular meter reading etc. Ensure that clients like billing system should not be required to initiate separate meter reading requests and meter reading data is validated, synchronized, unified and made available to other

systems on request Head-end acquiring average/instantaneous data from the

meters which then reaches Meter data management system The meter data received from DCU/Meter shall also give the data logging (till where data reached etc.)

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3. Requesting meter data remotely

MDM requesting average/instantaneous interval and events data of the meters from the Head-end at scheduled intervals i.e. thru programmable data capture frequency; and creating billing profile etc.

4 Set data capture frequency remotely

Control center to set data capture frequency remotely of AMI Meter/Device interval data for all consumers through MDM and Head-end

The daily capture (capture frequency shall be configurable) of AMI Meter/Device interval data for all consumers

5. Utility can get on Demand Meter reading remotely

MDM capturing on Demand energy /Average/Instantaneous data (which means viewing the meter data at any instance on demand) that may include 3p voltages, currents, frequency, PFs, total kW, and kVA and register reads for cumulative kWh, kVArh, KVAh The system shall capture on Demand energy data (Three phases Call center/ consumer care center officials will have access to the data over a web based portal

System shall have the ability to keep a log of the on Demand requests

System shall have the ability to send energy data via e-mail (or another medium) if it exceeds maximum time allowed.

If either no response was received in a given timeframe or a negative response was received, the requesting party will be notified, and an exception created. This will be recorded as an exception and resolved by the utility within approved TAT by regulation.

6 More than one make of meters communicating to multiple make of DCUs

More than one make of meters to communicate with multiple make of DCUs with synchronizing the various recorded meter interval data

7 Manual Collection of Meter Data

Field Representative collecting data manually from field and upload the same in MDM for meters where energy data was expected but not received, exceptions have to be created by the system and it should be possible to collect

Field Service Representative (Line man/ meter reader) retrieves data directly from AMI Meter (alternate retrieval of meter data) in a standard format that can be pushed into the main system

8 Validation, Estimation, and Editing (VEE) of data in

MDM

MDMS functionality to perform validation, estimation, and editing (VEE) against energy data receiving from Head-end.

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VEE system in MDM should have the capability as applicable on any type of data should be there (instantaneous/energy/load profile/event/meter general parameters like RTC etc.). Different estimation algorithm shall be used for missing data conditions (e.g. missing interval in a one hour gap, missing intervals of an entire billing span, etc.).

Meter Storage System Meter stores interval data on 15/30 min basis for at least 15/30 days predefined periodicity along with the load survey, midnight survey, events (tampers) & billing profile

9 Centralized data management

MDM ensures that clients like billing etc should not be required to initiate separate meter reading requests and meter reading data is validated, synchronized, unified and made available to other systems on request

Priority Message Generation

Head-end receives priority messages in less than 1 min for 95% of end points and non-critical messages can be pushed periodically (configurable) either at day end/ every 4 hours etc.). Utility configures which messages to be designated as priority through MDM.

AMI Network monitoring Graphical interface enables utility to see the possible reasons, root cause analysis of the communication network if possible, logs captured in the devices etc. in case Meter(s) does not communicate remotely during default or non default schedule read. In such situation, events/alerts shall be raised to appropriate utility users e.g. Catastrophic failure scenario (> 10% of meter population failing)

Meter communication denial

MDM gives the list of Meter that does not communicate remotely during default schedule read and for the meters that communicate intermittently (for xx consecutive days) from head-end.

Remote diagnosis of non- responding devices

Smart grid control center remotely diagnose non-responding devices remotely to reduce field visits and produces a report of non-performing field devices to quantify the system availability

Voluntary meter reading Customer providing the meter reading which includes instantaneous meter read (status and data) in case of non availability of data thru remote reading

Remote maintenance Firmware Upgrade, Remote programming, which includes user to maintain the AMI system by remotely programming the system parameters like critical events, interval period, etc,. upgrading the system with new firmware

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Billing System Register and Interval Billing: Register Billing Register Billing supports billing requirements for monthly billing based on register reads. It includes billing cycle data services that deliver billing determinants via an interface to CIS/Billing on the billing cycle date and on request when special reads are required. A Billing Determinant Calculator provides the flexibility to compute the billing determinant values based on utility defined formulas. Formulas are built around logical and arithmetic operators, and can contain other billing determinants, constants, and customer functions. Bi-directional : MDM should support bi-directional metering by processing the delivered and received channels for a given meter in two separate channels. Net Metering (using Virtual channel): MDM should support net metering by processing the delivered and received channels from the meter/recorder and calculating a net amount. The calculated net will be stored onto a virtual channel. MDM should provide full tracking, management, and storage of usage data related to each data channel. This allows summation of usage data separately for each data channel. Usage Calculated from Register Reads : MDM can create usage data from register reads received from AMR/AMI systems or gathered manually. MDM will calculate the difference between the current bill period register read and the previous bill period register read, applying the Current Transformer/Potential Transformer ratio (CT/PT) required converting to the correct kWh usage amount. Rollover conditions are also considered when computing usage. The calculated usage is stored in the billing table and accessible to all applications that require the data. Interval Billing: The Interval Billing should include all of the functionality offered in the Register Billing in addition to support Advanced Billing Determinants (ABD) calculated from interval reads. As interval data is retrieved by the AMR/AMI systems, the Advanced Billing Determinant (ABD) engine should process the interval reads into daily and billing cycle usage-based billing determinants (as compared to register-based billing). For example, if 15 min interval data is retrieved by the AMR/AMI system , MDM calculates the proper billing determinant which is based on RTP/ Time-of-Use (TOU) tariff, then ABD engine will make this computation based on tariff configuration data in the database. Then it stores this daily data set (RTP/TOU values with usage details for each), along with the interval data in the Metered Usage Data Repository (MUDR). On each billing cycle, the ABD engine will summarize the RTP/TOU and demand data for each period over the requested billing span and deliver these billing determinants to the billing system. By performing the billing determinant summations on a daily basis, MDM support end-user presentation of "month-to-date" information as well as spread computational.

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Automatic reception of Events data /Non-Energy data like frequency voltage etc from Meter should be as given below-

S.No Requirement Details of requirement

1. Event Collection MDM receives and stores the complete meter events daily from the head-end

2. Critical Event Notification on near real time basis

Meter sends only critical events (priority set by utility) to the head-end as and when occurred.

3. Event Management System MDM thru workflow engine, manage the events instantaneously by routing of events to concerned dept / functions/other systems within utility. MDM further Identify irregular alerts, consumption, alarms, and other abnormal activity and should proactively generate the necessary reports, service orders, or any user defined actions, resulting in operational efficiencies. For eg: Billing System will only receive events which are business process related.

Utility shall have the option to manage the communication network, diagnose non- responding field devices remotely.

Tamper Detection features should be as follows- S.No Requirement Details of requirement

Utility detects tampering or theft at customer site

The tamper events captured by meter are sent to head-end which in turn reaches meter data management for further action. Some examples include

Meter not communicating

Meter bypasses detection

Magnet is put on meter

Physical tamper detection

Meter is removed and not reinstalled (due to reasons like Meter damaged/stolen by unauthorized person)

Notifying utility personnel for immediate site inspection: The meter data management system immediately sends high priority alerts to utility personnel for necessary action as per rules. If any discrepancy is found, a notification shall be created for a utility representative or process to analyze the tampering event and take appropriate action

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Disconnecting connection: As soon a valid tamper event or malfunctioning is detected, provision should be there to disconnect the connection. Re- Connecting connection: Head-end sends the re-connect command to the meter (could be through the DCU if the solution is defined so)

Analytics in Tamper Detection TDS

TDS uses the data historian of MDM to derive various analytics for theft detection If the AMI Meter/Device is removed and re-installed, the usage pattern of the meter shall be compared with the historical usage pattern.

Prepayment Facility

S.No Requirement Details of requirement

Prepaid metering Utility through the system allows user to enroll for prepaid facility and switch from prepaid to post- paid and vice versa . Scope shall allow for following scenarios

The customer’s prepayment balance approaches zero for their site and prepays for additional electricity at Sub-Division office/other

payment systems like netbanking/credit card/debit card/wallet/USSD etc.

The MDMS system will transfer the balance automatically to the meter

firmware/implement a system so that the amount is credited based on

interval data collected by MDMS.

The customer’s prepayment balance becomes zero and emergency

credit is also exhausted if applicable and still he/she does not prepay for

additional electricity. The service connection should be automatically

disconnected by the MDMS server.

Prepayment Alerting System

Utility provides various messages alerting the customer that the prepayment balance on the AMI Meter/Device is low and time remaining before the prepaid account reaches zero. This information is passed onto the IHD (In home display) device. Facility should be there to send this information to consumers via SMS/email

Facilitating Happy Hours System facilitates happy hours when balance exhausts during holiday, or late night

Facilitating emergency credit There should be facility to provide emergency credit if the prepaid balance becomes 0.

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b) Operating system for servers (Windows/Linux/Unix). The version should be the latest

one.

c) Database

d) Anti Virus Software

e) AMI head end software

f) Business Intelligence Software

g) Reports software

All smart grid control centre software should be provided with adequate licenses.

7. Network Security:

The network shall have adequate cyber security measures not limited to the measures as described below. The network security would be extended to all the interfaces also. Secure Access Controls: The system shall include mechanisms for defining and controlling

user’s access to the operating system environment and applications. Measures such as

password strength, password ageing, password history and reuse prevention must be

implemented.

Authorization Controls: A least-privilege concept such that users are only allowed to use or

access functions for which they have been given authorization shall be available.

Logging: Logs must be maintained for all attempts to log on (both successful and unsuccessful),

any privilege change requests (both successful and unsuccessful), user actions affecting security

(such as password changes), attempts to perform actions not authorized by the authorization

controls, all configuration changes etc. Additionally, the access to such logs must be controlled in

accordance to the least-privilege concept mentioned above, so that entries may not be deleted,

accidentally or maliciously.

Hardening: All unnecessary packages must be removed and/or disabled from the system.

Additionally, all unused operating system services and unused networking ports must be

disabled or blocked. Only secure maintenance access shall be permitted and all known insecure

protocols shall be disabled.

Malicious Software Prevention: Implementation of anti-virus software and other malicious

software prevention tools shall be supported for all applications, servers, data bases etc.

Network Security: The network architecture of the smart grid control center must be secure with

support for firewalls and encryption. The system shall also allow host-based firewalls to be

configured, as an additional layer of security if the network firewall were to fail.

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8. Training

This section describes general requirements that apply to training courses. The

Contractor shall submit the training proposal along with the bid. The training

content, schedule and location shall be finalized during project execution. Training

is to be considered as a part of commissioning and no cost is to be quoted for

training.

Training shall be conducted by technical personnel employed by the contractor

who are experienced instructors and fluently speak English understandable to

APDCL personnel.

All necessary training material shall be provided by the Contractor. Each trainee

shall receive individual copies of all technical manuals and all other documents

used for training.

Class materials, including the documents provided to the trainees as well

as class handouts, shall become the property of APDCL. APDCL reserves the

right to copy such materials, but for in-house training and use only.

Hands-on training shall utilize equipment similar to that being supplied

under the contract. In general training duration shall be 50% for hands on

except database and dispatcher which could go up to 80% for hands on training..

The schedule, location, detailed contents and batches for training for each

course shall be finalized during project implementation. The number of

participants in the training program may undergo changes.

The training topics are summarized as follows:

Description

Hardware Training

AMI for residential

Energy Accounting

Analytics & Reports

System Integration

Cyber Security Training

Communication Training

Operator Training

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9. Integration with existing Systems

CRM data exchange with Smart Grid Control Centre:

All the Consumer information stored for existing consumers, new consumer, consumer

information updating, consumer meter information, consumer meter change, and consumer status

data has to be exchanged with Smart Grid Control Centre. This will be on demand or by exception

exchange. This information exchange will happen with either of the following billing systems-

a) SAP-CRM (Integration through web services)

b) PowerCBS (Data will have to be exchanged through common data format files e.g. XML, csv

etc.)

Billing data exchange with Smart Grid Control Centre:

The entire Consumer billing information stored in billing data has to be exchanged with Smart

Grid Control Centre. This will be on demand or by exception exchange. This information

exchange will happen with either of the following billing systems-

a) SAP-CRM (Integration through web services)

b) PowerCBS (Data will have to be exchanged through common data format files e.g. XML, csv

etc.)

c) Integration with third party payment service providers, SMS gateways etc.

Smart Grid Integrated System data with Centralized Customer Care Centre:

The daily meter data of each feeder/Consumer shall be stored in the Smart Grid Control Centre

database. This data will be shared with the CCC system of RAPDRP IT part. This Exchange will be

on demand or by daily either through web services or through common data format files e.g.

XML, csv etc.

Smart grid control centre data with Energy Audit System:

The meter data along with various head-wise consumption data will have to be provided from the

smart grid control center through common data format files e.g. XML, csv etc for use in energy

audit.

During the above mentioned integrations, all cost involved is to be quoted by the bidder including CR expenditure to be paid to APDCL system implementers/third parties. APDCL will not play any role in the financial agreements/negotiations between the contractor and APDCL’s system implementers/third parties.

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Facility Management System (FMS)

This section describes general requirements, project’s spares and maintenance requirements.

1.1. Introduction:

The Contractor shall be required to provide the services through Facility Management Service provider so as to manage smart grid control centre at cloud service provider’s data centre as well as all equipments, installations including hardware, software: & networks installed & commissioned by Contractor for the utility in order that they meet the availability requirement as specified in the document.

System Management Services shall be provided by FMS Contractor in order that maximum uptime & performance levels of Smart Grid systems installed are ensured. As such, FMS Contractor is expected to provide services as per ITIL (IT Infrastructure Library) standards with performance levels meeting or exceeding those mentioned in Service Level Agreement (SLA) agreed between utility & Contractor.

To achieve the desired Service Levels, the Contractor may need to interact, coordinate and collaborate with the other Service Providers as required. The Contractor will act as the Single Point of Contact for all issues relating to the Service Levels. The Contractor will have the responsibility to deal with the other vendors (during warranty period) /other vendors as selected by utility (after warranty period) as the case maybe, to provide the services at agreed service levels. However, the prime responsibility of providing desired services shall be that of lead Contractor during warranty period. The role of FMS Contractor shall start immediately after systems are installed, commissioned and handed over to the owner after Operational acceptance of the smart grid control centre and associated integrations.

1.2. Scope of Work:

The Scope of Work shall include the software and hardware maintenance support (complete cover warranty of all equipment’s / software without any commercial burden to APDCL) to be provided by the Contractor in respect of the system supplied under this project during five year Facility Management Services (FMS) period along with Supervision & Operationalizing five year warranty of the Smart Grid System after the Operational Acceptance of the smart grid control centre and associated integrations.

The maintenance of the smart grid control centre under FMS period shall be comprehensive, as set forth herein, in nature and would broadly include but not be limited to diagnosis and rectification of the hardware and software failures. The Scope also includes:

i. Co-ordination with equipment supplier for Repair/ replacement of defective equipment.

ii. Services to bring up any or all smart grid control centre upon its failure and to restore

the functioning of smart grid control centre including Data Centers etc.

iii. Database sizing should be modified/ upgrade as and when required.

iv. The support for the all types of meters/ Communication equipments etc.

v. All Software modules under the smart grid control centre and the associated Hardware

supplied under this project.

vi. Routine works like database building, addition of analog and status points and other

such day-to- day operational activity would primarily be the responsibility of Utility and

in case of any difficulty in this regard the same shall be referred to the Contractor for

support.

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1.3. Hours of Cover:

The Contractor’s on-site support standard hours of service, the timings for Emergency Software Support would be 24 hours a day, 7 days a week throughout the year ( i.e. 24x365). At least three Engineers including Site Manager along with one on-site support personnel for Hardware and one on-site personnel for Software shall be deployed at each control center. The support personnel so deployed shall be qualified personnel having experience in the delivered smart grid control centre. The Contractor shall submit the CV’s of all such personnel to Utility for approval before deployment at site.

The Contractor shall be responsible for 24*7*365 management of all the systems as per scope of work with services rendered at least as per Service Level Agreement between utility & Contractor. The Scope does not include management of physical security for access to the said facilities. The following facilities will be provided at the start of contract to FMS Contractor by Utility for carrying out the FMS responsibilities:

i. Appropriately secured lockable storage/setup area.

ii. Sufficient Sitting/office space in neat & clean environment.

iii. PC (other communication facilities like P&T telephone & internet facility are to be

arranged by FMS Contractor)

1.4. Essence of the Agreement:

The essence of the Agreement (to be entered) is to provide FMS for the designated hardware and software, with the goal of meeting the Availability as set forth herein and to provide system tuning and configuration to accommodate a growing system.

1.5. Service Delivery Management:

FMS Contractor shall provide detailed description for service delivery management for the complete project including transition plan and deliverables and project management methodology.

1.6. Transition Management:

During initial two weeks viz. initial period of taking over by FMS Contractor after completion of all installation & commissioning jobs by consortium members, FMS Contractor shall provide minimum agreeable services. Formal SLA shall be enforced only after initial transition period.

1.7. Restoration of Control Centre in case of Failure:

Restoration of Control Centre in case of complete failure of Control centre is under the scope of FMS. The FMS Contractor shall carry out system build in order to build the smart grid control centre from scratch utilizing back up.

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TECHNICAL SPECIFICATION FOR PILFER PROOF METER BOX TO HOUSE SINGLE PHASE SMART ENERGY METER

1. SCOPE: The meter box shall be intended to house one number Single Phase Smart energy meter. The meter box shall comply with relevant Indian standard IS: 14772:2000 other applicable standard with latest amendment.

2. MATERIAL: a. The meter box shall be made Transparent Polycarbonate material which complies following

properties: b. Meter box shall be weather proof, capable to withstanding temperatures of Glow wire test at

650C as per IS 14772, HDT of meter box material shall be minimum 120C.

3. CONSTRUCTION: i. The meter Box shall have roof tapering down for easy flow of rainwater. ii. The thickness of the box shall be minimum 2.0 mm on all sides. iii. The overall dimensions of the box shall be such that a minimum 20 mm clearance from left,

right side and top side, 10 mm from front and back side 75 mm from meter terminals at bottom side shall be maintain in between meter and box surface.

iv. The box cover would be hinge type, 2 Nos. hinges would be provided. v. Soft rubber gasket shall be provided all around the periphery of box for protection against

ingress of dust and water. vi. Meter Box would comply with IP - 54. vii. All metallic parts shall be well protected against corrosion. viii. Suitable hinge type cover with sealing arrangement shall be provide on the cover of the box

to operate the key pad of meter for taken no. entry without opening the meter box cover. ix. Two nos. latches shall provide to hold the base with cover along with provision of sealing

arrangement. x. The provision for meter reading through CMRI shall provide on the cover of meter box

without opening the meter box cover along with separate sealing arrangement. xi. Colour:

The front cover and base of meter box would be made of transparent Polycarbonate material.

xii. Box Mounting Arrangement : Box should have 4 nos. holes of 6 mm diameter for fixing the meter box on wall / wooden board.

xiii. Cable Entry: Suitable provision would be available at the bottom side of the meter box bottom for cable inlet & outlet and the same shall be capable of accommodating cable of 18- 22 mm diameter, two nos. engineering plastic cable gland shall be provide for cable incoming & outgoing.

xiv. Name plate: Printed metallic name plate should have details of Purchase order No.& Date. It shall be fixed with rivet such that it cannot be removed easily. The following information shall be clearly printed on metallic name plate.

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i) Property of XXXXXXX ( Purchaser’s name) ii) Purchaser order No. & date iii) Name / Brand name of Manufacturer

In addition to above Sign of danger shall be shall be engraved/ embossed on the cover of meter box

4. TESTS FOR BOXES: The following tests are to be conducted on the box at any independent NABL accredited laboratory and test reports shall be carried out as per relevant Indian Standard.

Test of HDT minimum 120 C

Test for mechanical strength

Glow wire test at 650C

IP protection class : IP 54

5. ACCEPTANCE TEST

Physical verification of dimensions of the box.

Compatibility of the box for housing the meter, and ensuring ease of connecting and reading the meter.

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GUARATNEEED TECHNICAL PARTICULARS FOR

SMART SINGLE PHASE METERS :

Sl. No. Particulars Bidder’s Data

1 Maker’s Name :

2 Make :

3 Type of Meter/Design designation :

4 State the year since the design is in vogue :

5 Standard to which meters conforms :

6 Class of accuracy :

7 Rated Current (Amp) :

8 Rated Maximum current as percentage of basic current :

9 Rated voltage (volts) :

10 Rated frequency (Hz) :

11 Specified operating voltage range :

12 Limit voltage range of operation :

13 Reference temperature :

14 Temperature range of operation :

a. Specified operation range :

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b. Limit range of operation :

c. Limit range for storage and transport :

15 Relative humidity :

a) Annual mean :

b) For 30 days these days being spread in a natural manner over the years. :

c) Occasionally on other days. :

16 Power consumption :

a) Power consumption in voltage circuit at rated current :

(i) Active in watts :

(ii) Apparent in VA :

b) Power consumption in current (in VA) at rated current. :

17 Current that meter is capable of carrying continuously without injury to the meter (Amp) :

18 Short time over current capability of the meter. :

19 Size of terminals holes (in mm.) :

20 Meter constant (if any) :

21 (a) Display type (LCD) :

(b) No. of digits in display :

22 Sealing arrangement (specify) :

Whether sealing at the following has been provided :

(a) Body of the meter :

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(b) Terminal cover of the meter. :

23 Overall dimensions of the meter (with tolerance) :

(a) Height (mm) :

(b) Width (mm) :

(c) Depth (mm) :

24 Total weight of the meter (kg.) with tolerance :

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GUARANTED TECHNICAL PARTICULARS FOR

SINGLE PHASE SMART METER BOX

S.N Characteristics Remarks

1.

Material of meter box (Transparent Polycarbonate )

2.

Color of Box i. Cover ii. Base

3.

Dimensions of box (L x W x H)

4. Clearance from Meter surface : Left , Right & Top side 20 mm : Bottom ( from terminals) 75 mm : Front side 10 mm : Back side 10 mm : ( General tolerance ± 5 mm)

5. Thickness of Meter box Minimum : 2 mm

6. Sealing arrangement Minimum :- 2 nos.

7. Inlet & Outlets with Engineering plastic Glands

8. Suitable for outdoor installation IP Class : IP 54

9. Meter mounting Arrangement ( 4 Nos. holes minimum 4 mm )

10. Heat Deflection Temperature minimum 120 Deg C

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SCHEDULE OF PRICE AND DELIVERY

(To be filled by the Tenderer)

TENDER NO ________________

Section A. Smart Meters and communication equipments

Sl No Particulars Tendered

Quantity (Nos)

Offered

Quantity

(Nos)

Rate per unit for door

delivery by road at

APDCL’s Guwahati

Stores including loading,

unloading, stacking, F & I

etc. (duties and taxes

extra)

Rate per unit for door

delivery by road at

APDCL’s Tezpur Stores

including loading,

unloading, stacking, F & I

etc. (duties and taxes

extra)

Rate per unit for

door delivery by

road at APDCL’s

Silchar Stores

including loading,

unloading, stacking,

F & I etc. (duties

and taxes extra)

Rate per unit for

door delivery by

road at APDCL’s

Jorhat Stores

including loading,

unloading, stacking,

F & I etc. (duties

and taxes extra)

1-Phase static whole current

Smart Meter (5-30 Amp) with

Polycarbonate box (configurable

both as postpaid and prepaid

meters). The cost includes Smart

Meter with RF mesh radio module

, connect disconnect relay along

with all accessories that may be

required for communication of

data in (bidirectional way);

including that upto IHD etc in

complete.

30000

2 IHD Devices with communication

equipment/accessories

30000

3 Data Concentrator Units Minimum 1 per

100 meters for

30000 meters

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Section B: Network Communication

Sl No Particulars Tendered Quantity Rate per unit exclusive of taxes and duties

1 Wide Area or Back-haul connectivity of Data Concentrators / Access

Point Nodes to Cloud Data Center/APDCL data center and associated

communication

1 Lot as per network design considering 30000

smart meters

2 GPRS connectivity through SIM 1 lot per DCU

Section C: Smart Grid Control Center Hardware

Option A

Sl No Particulars Tendered Quantity Quarterly Rate per unit exclusive of taxes

1 IaaS Cloud smart grid control centre with all necessary hardware and

security/network architecture. All necessary control centre software are to be

installed in the cloud hardware

1 Lot

Option B

Sl No Particulars Tendered Quantity Rate per unit exclusive of taxes

1 Integration cost with APDCL’s existing smart grid control center 1 Lot

Section D: Smart Grid Control Center Software

Sl No Particulars Tendered Quantity Rate per unit exclusive of taxes

1 MDMS application 1

2 AMI head end application 1

3 Business Intelligence Application 1

4 Reporting software 1

5 Operating System for server 1

6 Anti Virus Software 1

7 Database Server 1

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8 Communication Network Monitoring Software 1

9 Integration cost with legacy billing and CRM applications (SAP/PowerCBS),

Customer Care Center, Energy Audit Modules, third party payment service

providers, SMS gateways etc.

1

Section E: FMS

Sl No Particulars Tendered Quantity Rate per unit exclusive of taxes

1 Facility Management System for 5 (five) years 1 Lot

Signature of Tenderer

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BREAK UP PRICE OF THE UNIT F.O.R DOOR DELIVERY DESTINATIONWISE, TO BE SHOWN AS BELOW:

(Rs) GUWAHATI TEZPUR SILCHAR JORHAT

Ex Factory

Price

Excise

Duty….%

Education

Cess

Taxes… %

CST

Any other Tax

Freight &

Insurance

Charges

Total

Entry tax

Total Landed Unit

Cost

Note: Tender without showing Break-up rate shall be rejected outright. Taxes & Duties must be mentioned clearly in % (percentage) in figure and in words.

Signature of Tender

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Special Instruction for e-tendering

1. Instructions to bidder on. Electronic Tendering System These conditions will over-rule the conditions stated in the tender documents, wherever relevant and applicable.

1.1 Registration of bidders on e-Procurement Portal:-

All the bidders intending to participate in the tenders processed online are required to get registered on the

centralized e-Procurement Portal i.e. https://apdcl.etenders.in(Please visit the website for more details).

1. 2 Digital Certificate:

1.2.1 The Bids submitted online should be Sign & Encrypt with bidder's own Digital Certificate to establish the

identity of the bidder bidding online. Digital certificate of Class-II or higher is required in this system with

Signing and Encryption utility/ Certifcate Digital Certificates are issued by an Approved Certifying Authority, by

the Controller of Certifying Authorities, Government of India.

1.2.2 Digital Certificate may be issued upon receipt of mandatory identity (i.e. Applicant's PAN Card) and Address

proofs duly verified and attested by the Bank Manager / Post Master / Gazetted Officer. The requisite fee has to be paid

at the time of apply for the DSC. For more details please email to support.assamnextenders.com.

1.2.3 Bid submitted with the particular DSC has to be keep in safe for the entire process of bidding as no duplicate copy

of the DSC is possible.

Service provider or the tender authority is not responsible at any case of lose/theft/Damage of the

DSC at any stage.

1.3 Signing Up or Opening of an Electronic Account:

To participate in the bidding process, intending bidders requires to register

his/her farm in e-tendering portal https://apdcl.etenders.in. For online payment/service fee payments

guidelines, please refer to the Home page of the e-tendering Portal https://apdcl.etenders.in

1.4 Pre-requistes for online bidding:

In order to bid online on the portal https://apdcl.etenders.in , the user machine must be updated wi th the Java(Java vers ion 7 update 67) &DC setup. The link for downloading

java applet & DC setup are available on the Home page of the e-tendering Portal.

1. 5 Online Viewing of Detailed Notice Inviting Tenders:

Bidders can view the detailed N.I.T and the time schedule for all the tendefloated on home page prior to login

at https://apdcl.etenders.in

1. 6 Key Dates: The bidders are strictly advised to follow dates and times as indicated in the online Notice Inviting Tenders. All online activities are time tracked and the system enforces time locks that ensure that no activity or transaction can take

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place outside the start and end dates and the time of the stage as defined in the online Notice

Inviting Tenders.

1.7 Online Bid Preparation (Technical & Financial) & Service fee payment: 1.7.1 Bidder who intends to bid has to pay a sum of service fee(which is Nonrefundable) as

applicable through the secure electronic payment gateway using different payment option like

net banking/debit card/credit card/e-wallet.

etc.Service fee paid to the service provider is non-refundable in case of Successful

bid submission, unsuccessful bid submission and in case of Cancellation of

tender and subsequent Re-tender.

1.7.2 The bidders shall have to upload a scan copy of DD for document cost payment and

scan copy of EMD instrument copy at the very earlier stage of the online bid preparation.

1.7.3 Technical offer containing scan copy of all the specified required in tender document has to be

upload in PDF format only. Technical offer should not contain any price information. Bidders

are requested to scan documents in 100/150 dpi in separate file (Not in pages) for uploading.

Bidder can upload a single file of 10MB in size in multiple nos.

There is separate format for price bid where rates to be quoted.

IMPORTANT NOTE:-

(A) Bidder fails to complete the Online Bid Preparation & Submission stage on the stipulated date and time, his/her bid will be considered as "bid not submitted". No further correspondence will be made either from Service provider or from tender inviting authority.

(B) Bidders participating in online tenders shall check the validity of his/her Digital Signature Certificate before participating in the online.

(C) For help manuals please refer to the "Home Page" of the respective e - Procurement website and click on the available link "How to .. ?" to download the file.

(D) Bidder can rework on his/her bids even after completion of 'Bid Preparation & submission stage' (Bidder Stage), subject to the condition that the rework must take place during the stipulated time frame of the Bidder Stage.