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Supply Chain Optimization April 26, 2013

Supply Chain Optimization - Media-tech association · Returns Processing & Rework Options ... (BIS) and Customs (CBP) • AES ... Inbound multi-origin BOM components by SAP MRP2;

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Supply Chain Optimization April 26, 2013

SERVICES WE OFFER…

4 4

Inbound

Transportation

Optimization

Manufacturing &

Replication

Kitting &

Packaging

Pick, Pack,

& Ship In-Transit

Product-Level

Visibility

Returns

Management

Freight Bill Audit,

Code, & Payment

Online KPI

Dashboard

Information

Management

Order

Management

Demand

Planning

Outbound

Transportation

Optimization

A full spectrum of supply chain solutions

Advanced level of distribution

center automation and secure

inventory control

10+ million square feet of global

distribution operations

5,000 supply chain team

associates providing a turn-key

solution for any supply chain need

END TO END SUPPLY CHAIN SOLUTIONS

5

Order Management

Inventory Control

Kitting & Packaging

Pick, Pack, & Ship

Custom Service Requests

Reverse Logistics

Retail Distribution

INTEGRATED

DISTRIBUTION SERVICES

TRANSPORTATION MANAGEMENT

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

END TO END SUPPLY CHAIN SOLUTIONS

6

Freight Brokerage

Route Planning

Shipment Consolidation

Mode Optimization

Ocean, Air, Rail, LTL, TL, & Small Parcel

Carrier & Service Selection

Rate Shopping

TechnicolorTrack In-Transit

Inventory Visibility for All

Modes & Carriers to the SKU Level

Transportation Control Center

to Monitor & Ensure Timely Delivery

Freight Audit & Pay

INTEGRATED

DISTRIBUTION SERVICES

TRANSPORTATION MANAGEMENT

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

TMS optimization for maximum

consolidation and optimal mode,

carrier, service, and rate selection

Proactive inventory-level

tracking system for optimal

delivery performance and advance

notification of any exception

END TO END SUPPLY CHAIN SOLUTIONS

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Operational, Service, &

Financial KPIs Customized to

Your Specific Needs

Carrier Report Cards

Benchmarking & Modeling

to Generate Any Type of

“What If” Analysis

SOX-Level Audit & Financial Control

INTEGRATED

DISTRIBUTION SERVICES

TRANSPORTATION MANAGEMENT

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

One system managing all

operational, inventory tracking,

financial, and information

management for all shipments

whether in house or in route

KPI drill-down dashboards,

carrier reports cards, dynamic

mapping, modeling, and

benchmarking based on your

organization’s requirements

Solutions are based on unique customer needs and requirements

Time–driven, event based transportation and freight management

Highly competitive ocean, air, LTL, TL, and small parcel freight rates

An integrated supply chain solution

Ability to process exceptional high volumes to an extended store network

A proven TMS technology to maximize shipment savings

A quality carrier-neutral distribution partner

Secure product distribution network

Ability to process exceptionally high return volumes

One portal for real time online product visibility

State-of-the art information management and business intelligence

We will reduce your transportation and distribution cost while

providing enhanced levels of customer service…

WHY TECHNICOLOR ?

8

Transportation Management –

Shipment Planning and Execution

Designed to pick, pack, and ship over 5 million daily units to depots,

retail stores, distributors, and direct to consumers.

Transportation automation selects optimal mode, carrier,

service, and rate for each shipment.

Designed to efficiently manage over 1 million average daily return units.

In-Transit Inventory Tracking

In-transit visibility of all orders.

Proactive notification of any delay or exception.

Financial Audit and Controls

Financial settlement for all shipments.

Sarbanes-Oxley level audit and controls.

Information Management

Operational, financial, and executive KPIs.

Consultative support for additional savings.

A SPECTRUM OF SUPPLY CHAIN SERVICES

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Distribution Centers Worldwide

Multiple strategically located DCs.

US, Canada, France, Italy, Poland, Spain, UK, Mexico,

and Australia.

Key US DC operations in Memphis, TN, Detroit,

MI, Wilmington, OH, and Ontario, CA.

5 million square feet of DC space in our

Memphis campus making it the largest 3PL

operation in the region by space, automation,

employee count, and throughput.

WORLD CLASS DISTRIBUTION CENTERS

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Strategic DC Network Design

Technicolor DC locations are located strategically so that all

major US retailers can receive hub-based overnight delivery or

ground delivery within three (3) business days.

Shipment timing is calculated to accommodate each retailer’s

unique delivery guidelines.

Technicolortrack.com

All appointments tracked online 24/7.

Strategic Carrier Network

Retail Network of 1,500 approved carriers.

Very stringent approval criteria.

Carrier Report Cards track and compare

all carriers by appointment management,

on-time performance, cost, etc.

Closely manage carrier KPIs and SLAs.

Bi-annual meetings with all carriers.

NETWORK DESIGN AND VISIBILITY

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RETURNS CENTER OVERVIEW

12

While returns are often

a challenge for many

companies, they are a core

strength for Technicolor.

Returns Processing & Rework Options

Receive and process Return Material Authorizations (RMA).

Full case returns in restockable condition.

Full case returns requiring sorting and/or rework prior to

restocking.

Partial case or single returns requiring sorting and/or

rework prior to restocking.

Online functionality to record all overage, shortage, and/or

damaged claims.

Online data management interfacing with all shipment and

billing records.

IMPORT-EXPORT EXPERIENCE

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Imports

Top 5% of USA importers by volume and value

Participation in many partner programs with Customs:

• ACE (Automated Commercial Environment)

• ACS (Automated Customs System)

• C-TPAT (Customs-Trade Partnership Against Terrorism)

Certified as Importer and Foreign Manufacturer (2)

Certification as Air/Ocean Consolidator and NVOCC in

process

Exports

Technicolor handles many exports as an agent for our

customers (130,000+ orders exported in 2012)

Participation in partner programs with the Bureau of

Industry & Security (BIS) and Customs (CBP)

• AES (Automated Export System)

• SNAP (Simplified Network Application Process)

TECHNICOLOR SUPPLY CHAIN FACILITIES - GLOBAL

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Sydney

Melbourne

Stockholm

Madrid Milan

Rugby

Piaseczno Metz

Toronto

Memphis

Mexicali

Guadalajara

Mexico City

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Livonia

Tijuana

Ontario

GLOBAL SUPPLY CHAIN – ASIA to US

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Engineered with 2 Strategic North American DCs

for optimal service and cost control.

Shanghai

Ontario Memphis

15

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China

Mexico

Transport Management of sea

containers

Import / Receipt at

US dock

Case Study for Branded Product Launch & Fulfillment

Challenge

Manage entire supply chain for branded consumer

product launch into 10K+ retail locations. Transform

complex inbound components/dry goods into branded

custom configurations, displays, and floor plan-ready

shipments

Key Benefits to Customer

Enable sole focus on product development, sales and

marketing for a key release

Single point of contact for distribution activities

Leverage existing HES infrastructure for reduced freight

costs and faster time to market

Solution

Full network design by Technicolor

4PL management of entire supply chain by HES

All US-based distribution infrastructure provided by HES

Hardware/Software &

Components Sourced from multiple

manufacturers in China

Consolidated dock for export to

US (managed by Technicolor)

Software Replication HES Guadalajara

Management of goods

to US for kitting

Kitting / Packaging / Warehousing Custom Configuration /Kitting &

Packaging for Retail

Staging for distribution

Distribution & Transportation to Retail Outbound distribution/order management

Transportation Management to all NA

retail locations

Returns Processing

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OUTBOUND MANAGEMENT: Planning, supply chain modeling for finished goods into retail stores/DCs for on-time, in-full

launch to support massive ad campaign; over 10k locations launched Rock Band product on same day -- $240 M retail sales

Real -time in-transit

updates for all modes

Financial cost allocation: By

retailer, By mode, By title

Carrier performance

metrics

Data Integrity

Coding Assignment &

Validation/ Business rules

adherence/ Match process

Exception / Approval

requirements

Reporting, Metrics,

Claims & FAP

Receive and Process

Return Material

Authorization (RMA)

Full Case, Single Title

Returns in

Restockable

Condition

Distribution Order

management planning

99.9% on time shipment

Custom configuration :

20+ retail versions

Pick pack & ship non-

standard product

Initial product launch of

2,200 TLs @ 50 TLs/day

80/20 split (MI/ CA)

Support FTL, LTL &

Parcel

10k retail locations

Load Consolidation

Optimal Mode

Optimal Carrier

Optimal Service

Returns Distribution Routing/

Optimization

Freight

Modes/Volumes

Information Technology:

Serial number capture on outbound

distribution with excel file feed to EA on daily

basis with serial numbers shipped

Customized business intelligence reporting /

executive dashboard

Enhancements to support rework and

bundling/kitting activity (e.g. bundle consoles,

with microphones, games, etc.)

Case Study for Branded Product Launch & Fulfillment (Continued)

Extensive branded product portfolio for launch and fulfillment to retail DCs and over 10K stores

Sales: $2.0 bn. Annual Retail - Microsoft Consumer Electronics Retail Division

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CASE STUDY: Microsoft Consumer Electronics

Inventory Complexity: 6k active SKUS/over 890 dry goods components/carried inventory of over 22m pieces.

Supply Chain Production Planning: Inbound multi-origin BOM components by SAP MRP2; Excel Database for SKU-specific components

Sourcing & Procurement: Inbound dry goods components into the HES Memphis DC/multi-country sourcing platform

Track/Trace: Customized tracking/exception reporting/proactive process controls/on time delivery for high value consumer gift cards

& retail products

Vertical Campaigns: PC Hardware, PC Software, PC Games, MP3 Players, Xbox Consoles, Xbox Accessories, Xbox games, etc.

Cross vertical bundles/custom configuration displays/ delivered branded product launch quantities to retail

Product Testing/Refurbishment: On site services for branded MS product

Over 10K Retail

DCs/Stores Served

(including Target,

WalMart, Best

Buy, Gamestop,

Costco, Ingram &

Amazon)

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CASE STUDY: Microsoft Consumer Electronics (Continued)

Extensive branded product portfolio for launch and fulfillment to retail DCs and over 10K stores

Component Sourcing/

Procurement & Inbound

Dry Goods Freight Mgmt

Freight Optimization/

Load Consol via Pool

Point Geography

to dist hubs / retailers

Systems

(SAPMRP2/ JBA,

GOLD & Exel)

Inventory

Accounting/ Mgmt

Custom Pack

Builds for Retail

Pallet

Consolidation

Across Hard &

Soft Goods

THES MEMPHIS, TN

CASE STUDY: Disney Home Entertainment Transportation

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Challenge

Ensure and document on-time delivery service to

10,000 NA retail destinations.

Provide on-demand, end-to-end supply chain

visibility to support reactivity and decision-making.

Solution

Comprehensive third-party logistics service

managing all transport to retail.

End-to-end supply chain visibility supported by

financial and operational tracking and controls.

Included independent, third-party freight audit

and payment.

Benefits

Immediate cost savings with no customer capital

investment

More than 30% reduction in average transportation

cost per order

Better on-time performance for all shipments,

including critical time-sensitive, high-value new

releases with extensive security requirements

On-time deliveries to one major retailer improved

from 70% to 99%.

End-to-end visibility by SKU, mode and consignee.

Segment Key Customers

Hollywood

Studios

Independents

Content

Owners

Games /

Software

Publishers

Other

Consumer

Products

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Technicolor Strengths

o Scale: World’s largest independent

manufacturer and distributor of consumer

packaged media product

o Breadth: Industry leading operational

platform designed to accommodate various

product categories

o Software

o Hardware

o Other high value consumer products

o Agility: Sustaining high performance in

unpredictable/dynamic retail markets with

particular expertise in:

o Highly seasonal markets

o Event based / time sensitive product launches

o Rapid replenishment / JIT models

o Collaborative: Meeting customer needs

through integrated and focused client

management

THANK YOU

Technicolor looks forward to the opportunity to

partner with you to provide more cost-efficient

transportation and distribution solutions and to

explore other areas that would help enhance overall

customer satisfaction, performance, and

profitability.

Thank you.

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THANK YOU FOR YOUR TIME AND INTEREST!

For additional information please contact:

Rich Cusolito Elaine Singleton

[email protected] [email protected]

805-304-7970 805-294-3371