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Supply chain management is only the beginning
Tim Lopes, Sergio Marrero, & Michelle SpivakApril 17th 2007
Corporate Overview
Problem Statement
Analysis & Methodology
Objective
Goals
Alternative Designs
Solution
Results
Agenda
Electronics distributor that sources, buys, stocks,
reclaims, manages and sells electronic parts such as
chips, circuit boards and monitors.
Corporate Overview
Misplaced inventory misplaced due to inaccurate
tracking and lack of centralized inventory
information
Problem
Unloading
Manufacturers & Distributors
Added Services Receiving Reclamation
Shipping Disposal Recycle
Inventory
Manufacturers
-Areas of concern
Understanding the Flow
Information Tracked
Unloading• Dock Log• Dock Calendar• Work Orders• Barcode Created
Added Services• Services Log
Receiving• WIP Log• Receiving Sheet
Inventory• Receiving Sheets• Bag Label Created
Recycling• Commodity Sheets• Check Splitting
Fishbone Diagram
Analyzing the Problem
InventoryMisplacement
Errors in Data
Redundant data entry
Former employees
Legibility of written instructions
Data not written; considered common knowledge
Multiple Data SourcesCoreTracker does not capture all needed information
Decentralized information flow
Various technologies are used
ExcelPaper D
ocsCalendarsW
hite Board
Multiple Processes
Each area is highly customized
Processes are not standardized
Current location and other locations expanding
Separate processes used for planning, managing & controlling
Inconsistent Communication
Limited channels; Mostly verbal & email
Not standardized
Separate office area for operations & salesCycle C
ounting
Receiving Insts
Improve SeaView’s inventory management of
electronic parts by creating a centralized information
system that provides accurate monitoring and
managing capabilities.
Objective
Enable management to plan, manage & control inventory
Capture inventory activity in a central location
Reduce data redundancy
Reduce inventory administration
Minimize manual tracking of information
Create a sustainable & adaptable system
Pilot electronic tracking system
Goals
Our Constraints
Time
Cost
Experience
Cooperation
Alternative Designs
Considerations
Adaptability & Expandability
Usability
Multiple User Access
Current Processes Preservation
Development & Implementation Process
Source: International Journal of Production Economics, Volume 71, Issues 1-3, 6 May 2001, Pages 157-164
STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6
Front-End
Operators, Manager, Administrator
Privileges based on login
Locally installed
Selected Design
Selected Design
System Features
Scan gun & barcode printing
capabilities
Dock calendar
Work orders with default instructions
by company
Check splitting
Employee assignment capabilities
Part picture verification
Reporting and training
Installation package
Concerns
Database capacity
Data integrity
Security
Maintenance
Operator error
SeaView Inventory Tracking System (SITS)
Eliminates data redundancy
Provides simultaneous access, data consistency
Captures metrics currently not stored (time stamp)
Easy migration to MS SQL Server or MySQL Server
Stored on SeaView’s network
Adaptable stored procedures to accommodate
process change
Selected Design
Back-End
7 Visual basic modules - user defined functions
44 tables
Improved data integrity
170 MS Access saved queries
~100 SQL queries executed in Visual Basic
4 Levels of user privileges
3of9 Font for barcode labels
Migrated database to MySQL
Back-End Design
Front-End
87 Forms
12 Access reports
Mirror current documents
Employee accountability
Customized homepage for each user
Employee work assignment
Part picture verification
Front-End Design
Barcodes
Consignment ID replaced by inventory barcode
Dock log barcode replaced by container barcode
Work Order #
Customer #
Skid #
Salesman's Initials
Symbol PSC 6000 Plus
Workstation transactions
Integrates with MS Access
Linear barcode scanner
Durable and ergonomic
Symbol MC 9000 Scanner
Mobile warehouse transactions
Supports MS Access
Scanners
Reports
WIP report
Inventory report
Incomplete instructions report
Communication improvement
Check splitting
Administrative interface
Default company instructions
Capabilities
Migration to MySQL Server or MS SQL Server
Purchase scanners
Symbol PSC 6000 Plus for workstations
Symbol MC 9000 Scanner for warehouse floor
Rename inventory locations
Training workshop for employees
Future Recommendations
Understanding the Flow
Unloading
Manufacturers & Distributors
Special Services Receiving Reclamation
Shipping Disposal Recycle
Inventory
Manufacturers
- Areas of concern
Understanding the Flow
Unloading
Manufacturers & Distributors
Suppliers
Deliver to Dock Personnel enters
arrival in dock-log
Moves to Staging Area
Dock Calendar Updated
Work Order Filled Out
BarcodeCreated
Understanding the Flow
Unloading
Manufacturers & Distributors
Special Services Receiving Reclamation
Unloading
Services Log Inspected, counted & packaged
WIP Log
Look-up Client Receiving
Instructions
Fill Receiving Log
Bag Label Created
Oven Disassembly
According to Work order
Understanding the Flow
Unloading
Manufacturers & Distributors
Special Services Receiving Reclamation
Inventory
Unloading
ReceivingReclamatio
nSpecial Services
Fill out Receiving Sheet
Moved into Warehouse