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Supply Chain Continuity Management ExercisesAn Organisations Journey
Date October 2016 | Author Dale Cochrane, NAB
Supplier Locations
• United Kingdom• United States• India• Manila• New Zealand• Australia
2 Photos sourced form various Google picture sites
Disruption Events
• Chennai Floods• Bangalore water riots• SA Infrastructure• Sydney storm cell• Transport strikes• Brexit
3 Photos sourced form various Google picture sites, suppliers and personal account
Best Practice Business Continuity
Global threats to business continuity 20161.Cyber-attack 2.Data breach 3.Unplanned IT and telecoms outages 4.Acts of terrorism 5.Security incidents 6.Interruption to utility supply 7.Supply chain disruption 28.Adverse weather 9.Human illness 10.Fire 4 Image & Data sourced from Business Continuity
Institute
All the possibilities
• Impact to critical processes
• Collaborate Effectively
• Respond to interruptions
• Demonstrated continuity capability
5 Image sourced form various Google picture sites
Define your organisational approach
• Define supplier criticality
• Define acceptable requirements
• Breadth & Depth of analysis
• Research
6 Image sourced form various Google picture sites
Communicate, Collaborate & Coordinate
• Internal stakeholders• Supplier• Subject Matter
Experts• Customers
7 Image sourced form various Google picture sites
Analysing & Planning
• Relevant documentation
• Define parameters• Supplier engagement
plan• Share the results
8 Image sourced form various Google picture sites
Consider the challenges
• Convincing suppliers• Existing contractual
relationships• Structured approach• Embedding
responsibility
9 Image sourced form various Google picture sites
Outcomes of effective exercises
• Improved response• More frequent
identification• Improved relationship• New customers
10 Image sourced form various Google picture sites
Looking forward to the future
• Risk based approach• Supplier assessing
own supply chain• Priority in suppliers
list• Recovery times• Coaching
opportunities
11 Image sourced form various Google picture sites
Another step towards resilience
• Management support• Analysis of the supply
chain• A programme for
ongoing management• Adding to the
resilience strategy
12 Image sourced form various Google picture sites
Summary• Locations & Events• Best Practice Business
Continuity• All the possibilities• Organisational approach• Communicate,
Collaborate & Coordinate
• Analysing & Planning• Challenges• Effective exercises• The future & resilience
13 Image sourced form various Google picture sites
Speaker Details Dale is an emerging business continuity professional in the financial services and not-for-profit sector. Working in Retail Banking for 22 years in varying roles and moving into BCM in 2009. Dale is one of two
BCM partners to Technology & Operations @ NAB, with the division encompassing some 8,100 employees.
With outsourced service providers essential to NABs success, in 2014 Dale developed process and planning for Supply Chain Continuity Management exercises with the support of internal and external stakeholders, to ensure continued service to customers at acceptable predefined levels during incidents.
Holding an AMBCI, in 2014, 2015 & 2016 he was a finalist in the BCI Australasia awards, completed his Diploma of Business Continuity in 2015, a 2016 BCI Vic/Tas forum committee member and RMIA Vic/Tas SIG member.
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Dale CochraneSenior Consultant, Business Continuity Management Technology & Operations | National Australia Bank Limited800 Bourke Street, Melbourne VIC 3000Mob: 0455 080 880 [email protected]: au.linkedin.com/in/daleanthonycochrane
Photos sourced from personal account
