21/10/2019

IOSH Sports Ground and Event Group

Suppliers & ContractorsCompetency and Due Diligence

• Steve Blake - IOSH Sports Ground & Events Committee• Chris Hall - IOSH Sports Ground & Events Committee

What type of supplier and contractor?

What resources do you need to deliver your event?

What type of suppliers and contractors?

• Production Company• Safety Advisor• Security & Stewarding• Medical• Traffic Management • Catering• Cleaners

• Venue• Marquees• Power / Electrician• Water / Plumber• Fencing• Staging / Gantry• Signage• Toilets

Legal duties

Yes you have some! As do;

• Event organisers,• Suppliers,• Contractors &• Employees

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Law and LegislationHealth & Safety at Work etc. Act 1974

The Management of Health and Safety at Work Regulations 1999

The Licensing Act 2003

Occupiers Liability Act 1957 & 1984

Corporate Manslaughter and Corporate Homicide Act 2007

Common Law ‘Duty of Care’

The Safety at Sports Grounds Act 1975

Private Security Industry Act 2001

The Regulatory Reform (Fire Safety) Order 2005

Fire Safety, Large Places of Assembly

Emergency Preparedness, Cabinet Office

Fire Safety Risk Assessment – Open Air Events& Venues, Home Office

Law and Legislation

Industry Guidance The Guide to Safety at Sports Grounds

Managing Crowds Safely HSG 154

Counter Terrorism Protective Security Advice for Major Events (NaCTSO)

Purple Guide

British Standards

Guide to Fire Precautions in Existing Places of Entertainment and Like Premises, Home Office

What’s the risk, why bother? Getting it wrong

• Failure of the supply chain (you don’t get your order)• Defective or broken equipment• Contractors don’t show up • Lack of competency• People get injured• Criminal and Civil proceedings• Reputational damage• Financial losses

What should I be asking for?RAMS – What are they?

• Risk Assessments, written by the people who routinely do the job with guidance from industry experts.

• Method Statements / Safe Systems of Work, systematic approaches to evidence how an activity would be delivered.

A question to ask is does the reviewer have the skills to be able to recognise the difference between good and bad?

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Who is checking this?

Contractor & Supplier H&S Reviews Record Sheet

Name of EventDate of Event

Contractors Name

Details of services to be

supplied

Proforma Checklist

Insurances H&S Arrangements

Risk Assessments

Method Statements /

SSoW

Fire Safety Plans & FRA's

Fire Certs First Aid Food Safety

& HACCPWater

HygieneElectrical

Certs Gas SafeStructural &

Technical Details

Lift Plans & Lift Schedules

Plant and Equipment

Details

Competency Certs / Licenses Notes

Reviewed No issues

noted

Management should, whenever required, seek guidance from‘competent persons’ who have the relevant qualifications, skills andexperience to undertake the various roles on their event.

The planning process and audit trails as well as your actions have to beshown to ‘reasonable and practicable’.

Competence

“A person shall be regarded asoccupationally competent where he or shehas sufficient training, qualification andexperience of their role to meet the nationaloccupational standards relevant to thetasks within their identified role”.

This includes knowing the limits of personalknowledge, skills and experience.

Competent Person

“If you want brain surgery, get a brain surgeon, not a GP”

A basic H&S Qualification does not qualify you to be an eventsafety advisor any more than if qualifies you to a nuclear safetyspecialist

So What is Sector Competence?

Competence is linked to key responsibilities, activities and tasks identified in riskassessments.

Training / qualification is an important component of establishing competency but isnot sufficient on its own.

Competence systems should take account of foreseeable undertakings and operatingconditions - including infrequent and complex activities, emergency situations andplanned operations etc.

So What is Sector Competence?‘On-the-job’ training / briefing should be structured and linked to risk assessmentsand associated control measures including procedures.

Training should be validated, evaluated and recorded.

Refresher training required for infrequent, complex or safety critical tasks and thismay include appropriate reassessment.

Aim to achieve a suitable balance between competence and supervision and thatmanagement / supervision are competent enough to operate dynamically.

So What is Sector Competence?

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The Three Wise Monkeys of the Events Industry

Meanwhile Back in the Real World!

Security & Crowd Risk Management Competence

‘RESPONSIBILITY’= THE ABILITY TO RESPOND’

To have the ability to respond necessitates competent strategic,tactical and operational planning, exercising, resourcing,management, staffing and delivery of that ability.

Security and crowd management staff and companies are having totake on more and more responsibility within the industry

Meanwhile Back in the Real World!‘Race to the bottom of the pricing structure’; clients regardprice as the ‘key driver’ of choosing security companies,companies reducing training, investment and quality tocompete.Purchasers not paying for pre event planning time andoperational management‘Cheese and beans’: Focus on jacket fillers rather than trainedstaff. Compromising safety for cost!Due to pay rates, working conditions and HMRC and SIA ACSRules many qualified experienced staff have left the industry.

Meanwhile Back in the Real World!Many Suppliers providing only generic operational planning /cut and paste documents.Planning not based on BESPOKE Risk Assessment, unfit forpurpose.The Strategic / Tactical and Risk Management Planning andoversight not undertaken.Clients being provided with deployment plans titled CrowdManagement / Security Plan.Lack of competent persons within both Purchasers andSuppliers staffing.

Benchmarking Security and Stewarding Resourcing ReportReasons in Order• 1 Pay • 2 Casual nature of workforce • 3 Availability of qualified staff • 4 Irregular work patterns • 5 Competition • 6 Cost of qualifications

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Risk ManagementFirst Response Competent Staff & CompaniesStaffing NumbersGhostingUnder Delivery of ServiceStaff Vetting (Stewards)Volunteers (Unreliable)Budgetary RestrictionsUnsupportive ClientInsider Threat

Residual RiskCessation of Police Services to EventsBudgetary RestrictionsEvent Organiser Engagement Career and Training PathwaysStaffing Gap (SIA)Specialist Skills Gap (CT & Policing Services)Insider Threat (Event Staff)Vetting Process (All Staff)Knowledge Gap (All Staff)

Due Diligence

Use genuine independent competent persons to oversee all aspects of Security / Crowd SafetyLook for Professional Industry Accreditations such as SIA / ACS , IOSH or Membership of UKCMASecurity Management and Crowd Management are separate roles, Both roles require competence, an SIA licence does imply competence.You are responsible for who you employ and deploy.Do you pay for briefing time?

Risk Management of PSTOCompetent Security Planning / Management (independent Management / Consultants)Competent Peer Audited Security Planning & DeliveryCompetent Crowd Safety Planning / ManagementProactive Approach & Reactive CapabilityFit for Purpose Training / Briefing Casual Workforce Vetting (National Database of Stewards?)Application of Lessons Learnt Specialist Tactical Response TeamsAppointment of Specialist Role Suppliers

Questions?

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