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SUPPLIER
Effective Date
1st Jan 2019
REQUIREMENTS
QUALITY
1
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 1 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document
This document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of this document or the
disclosure of its content This document shall not be reproduced or disclosed to a third
party without the express written of CTRM AC This document and its content shall not
be used for any purpose other than that for which it is supplied This document also
available in our website as below
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham Marjohan Head of Division
Supplier Management
Approval
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 2 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Revision Date Description of Changes
NC 13- August 15 Initial Release
A 17- October 16 Completely re-written and re-formatted ndash All paragraph
B 06- Nov ndash 2017
Add 13 ndash SQR 001 availability at CTRM website
Add 30 ndash Communication Interaction
Add 124 ndash NADCAP M amp I for CMS
Add 170 ndash Obsolescence Notification
Add 180 ndash Calibration Services Requirements
Add 202 amp 203 ndash Counterfeit Part
Add 213 ndash Delegation Verification Activity
Add 214 ndash Design Responsible Supplier
Add 223 ndash Metallic Raw Material Validation
Add 321 till 325 ndash Training and Staffs Competencies
Add 327 ndash Vision Requirements
Add 350 ndash Foreign Object Damage (FOD)
Add 451 amp 452 ndash Escalation Process
Add 462 ndash Verification And Validation Activities
Add 480 ndash Critical Item And Key Characteristic Control
C 01-Jan - 2019
New Clause
Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement
Add 190 ndash Manufacturer of Standard Parts
Add 230 ndash Delegation of Product Verification
Add 250 ndash Test Specimens Requirement
Add 260 ndash Validation and Control of Special Processes
Add 270 ndash IM amp TE
Add 460 ndash Add Form 542
Add 470 ndash Add 473 ndash 476
Add 500 ndash Requirements for APQP
Add 520 ndash NADCAP Certification
Add 530 ndash Contingency Plans
Add 540 ndash Supplier Performance Rating
REVISION HISTORY
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 3 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment
AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel
AS13000 Problem Solving Requirements for Suppliers
AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans
AS9015 Supplier Self Verification Process Delegation Programs
AS9100 Quality Management System Requirements (Aerospace)
AS9102 Aerospace First Article Inspection Requirement
AS9103 Variation Management of Key Characteristics
AS9117 Delegated Product Release Verification
AS9120 Quality Management System Requirements (Stockiest Distributor)
AS9130 Quality System Record Retention
AS9145 Requirements for Advanced Product Quality Planning and Production Part
Approval Process
AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation
Space and Defense Organizations
CAP-06-014 Digital Product Definition (DPD) for Suppliers
IAQG International Aerospace Quality Group
ILAC International Laboratory Accreditation Cooperation
ISO 10005 Quality Management Systems - Guideline for Quality Plans
ISO 10012 Measurement management systems Requirements for measurement processes
and measuring equipment
ISO 14001 Environmental Management Standards
ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)
ISO 9001 Quality Management System Requirements
OASIS Online Aerospace Supplier Information System
httpwwwsaeorgPORTAL_CODE=IAQG
OHSAS18001 Occupational Health and Safety System
PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system
REACH Registration Evaluation Authorization and Restriction of Chemicals
RoHS Restriction of Hazardous Substances Directive
SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program
(DQRP)
Form 004 Good Discrepancy Report (GDR)
Form 045 Engineering Query Notes (EQN)
Form 138 Stop Note
Form 191 Change Note (CN)
Form 297 Service Discrepancy Report (SDR)
Form 329 Supplier Corrective Action Report (SCAR)
Form 479 Supplier Request for Change Form
Form 542 Supplier Notice of Escape (NoE)
Compliance Matrix Form
Supplier Acknowledgement
REFERENCE IN SQR
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 2 of 21
10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system
20 SCOPE
This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system
30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 3 of 21
CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 4 of 21
EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 5 of 21
MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 6 of 21
PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 7 of 21
42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 11 of 21
require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 12 of 21
5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
COMPANY APPROVED
PROCEDURE
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
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Page 13 of 21
12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
COMPANY APPROVED
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Page 14 of 21
company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 21 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 1 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document
This document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of this document or the
disclosure of its content This document shall not be reproduced or disclosed to a third
party without the express written of CTRM AC This document and its content shall not
be used for any purpose other than that for which it is supplied This document also
available in our website as below
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham Marjohan Head of Division
Supplier Management
Approval
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 2 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Revision Date Description of Changes
NC 13- August 15 Initial Release
A 17- October 16 Completely re-written and re-formatted ndash All paragraph
B 06- Nov ndash 2017
Add 13 ndash SQR 001 availability at CTRM website
Add 30 ndash Communication Interaction
Add 124 ndash NADCAP M amp I for CMS
Add 170 ndash Obsolescence Notification
Add 180 ndash Calibration Services Requirements
Add 202 amp 203 ndash Counterfeit Part
Add 213 ndash Delegation Verification Activity
Add 214 ndash Design Responsible Supplier
Add 223 ndash Metallic Raw Material Validation
Add 321 till 325 ndash Training and Staffs Competencies
Add 327 ndash Vision Requirements
Add 350 ndash Foreign Object Damage (FOD)
Add 451 amp 452 ndash Escalation Process
Add 462 ndash Verification And Validation Activities
Add 480 ndash Critical Item And Key Characteristic Control
C 01-Jan - 2019
New Clause
Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement
Add 190 ndash Manufacturer of Standard Parts
Add 230 ndash Delegation of Product Verification
Add 250 ndash Test Specimens Requirement
Add 260 ndash Validation and Control of Special Processes
Add 270 ndash IM amp TE
Add 460 ndash Add Form 542
Add 470 ndash Add 473 ndash 476
Add 500 ndash Requirements for APQP
Add 520 ndash NADCAP Certification
Add 530 ndash Contingency Plans
Add 540 ndash Supplier Performance Rating
REVISION HISTORY
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 3 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment
AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel
AS13000 Problem Solving Requirements for Suppliers
AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans
AS9015 Supplier Self Verification Process Delegation Programs
AS9100 Quality Management System Requirements (Aerospace)
AS9102 Aerospace First Article Inspection Requirement
AS9103 Variation Management of Key Characteristics
AS9117 Delegated Product Release Verification
AS9120 Quality Management System Requirements (Stockiest Distributor)
AS9130 Quality System Record Retention
AS9145 Requirements for Advanced Product Quality Planning and Production Part
Approval Process
AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation
Space and Defense Organizations
CAP-06-014 Digital Product Definition (DPD) for Suppliers
IAQG International Aerospace Quality Group
ILAC International Laboratory Accreditation Cooperation
ISO 10005 Quality Management Systems - Guideline for Quality Plans
ISO 10012 Measurement management systems Requirements for measurement processes
and measuring equipment
ISO 14001 Environmental Management Standards
ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)
ISO 9001 Quality Management System Requirements
OASIS Online Aerospace Supplier Information System
httpwwwsaeorgPORTAL_CODE=IAQG
OHSAS18001 Occupational Health and Safety System
PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system
REACH Registration Evaluation Authorization and Restriction of Chemicals
RoHS Restriction of Hazardous Substances Directive
SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program
(DQRP)
Form 004 Good Discrepancy Report (GDR)
Form 045 Engineering Query Notes (EQN)
Form 138 Stop Note
Form 191 Change Note (CN)
Form 297 Service Discrepancy Report (SDR)
Form 329 Supplier Corrective Action Report (SCAR)
Form 479 Supplier Request for Change Form
Form 542 Supplier Notice of Escape (NoE)
Compliance Matrix Form
Supplier Acknowledgement
REFERENCE IN SQR
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 2 of 21
10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system
20 SCOPE
This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system
30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 3 of 21
CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
COMPANY APPROVED
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Doc No CAP06-014
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Page 4 of 21
EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
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d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
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Doc No CAP06-014
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Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
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PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 21 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 2 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Revision Date Description of Changes
NC 13- August 15 Initial Release
A 17- October 16 Completely re-written and re-formatted ndash All paragraph
B 06- Nov ndash 2017
Add 13 ndash SQR 001 availability at CTRM website
Add 30 ndash Communication Interaction
Add 124 ndash NADCAP M amp I for CMS
Add 170 ndash Obsolescence Notification
Add 180 ndash Calibration Services Requirements
Add 202 amp 203 ndash Counterfeit Part
Add 213 ndash Delegation Verification Activity
Add 214 ndash Design Responsible Supplier
Add 223 ndash Metallic Raw Material Validation
Add 321 till 325 ndash Training and Staffs Competencies
Add 327 ndash Vision Requirements
Add 350 ndash Foreign Object Damage (FOD)
Add 451 amp 452 ndash Escalation Process
Add 462 ndash Verification And Validation Activities
Add 480 ndash Critical Item And Key Characteristic Control
C 01-Jan - 2019
New Clause
Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement
Add 190 ndash Manufacturer of Standard Parts
Add 230 ndash Delegation of Product Verification
Add 250 ndash Test Specimens Requirement
Add 260 ndash Validation and Control of Special Processes
Add 270 ndash IM amp TE
Add 460 ndash Add Form 542
Add 470 ndash Add 473 ndash 476
Add 500 ndash Requirements for APQP
Add 520 ndash NADCAP Certification
Add 530 ndash Contingency Plans
Add 540 ndash Supplier Performance Rating
REVISION HISTORY
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 3 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment
AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel
AS13000 Problem Solving Requirements for Suppliers
AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans
AS9015 Supplier Self Verification Process Delegation Programs
AS9100 Quality Management System Requirements (Aerospace)
AS9102 Aerospace First Article Inspection Requirement
AS9103 Variation Management of Key Characteristics
AS9117 Delegated Product Release Verification
AS9120 Quality Management System Requirements (Stockiest Distributor)
AS9130 Quality System Record Retention
AS9145 Requirements for Advanced Product Quality Planning and Production Part
Approval Process
AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation
Space and Defense Organizations
CAP-06-014 Digital Product Definition (DPD) for Suppliers
IAQG International Aerospace Quality Group
ILAC International Laboratory Accreditation Cooperation
ISO 10005 Quality Management Systems - Guideline for Quality Plans
ISO 10012 Measurement management systems Requirements for measurement processes
and measuring equipment
ISO 14001 Environmental Management Standards
ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)
ISO 9001 Quality Management System Requirements
OASIS Online Aerospace Supplier Information System
httpwwwsaeorgPORTAL_CODE=IAQG
OHSAS18001 Occupational Health and Safety System
PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system
REACH Registration Evaluation Authorization and Restriction of Chemicals
RoHS Restriction of Hazardous Substances Directive
SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program
(DQRP)
Form 004 Good Discrepancy Report (GDR)
Form 045 Engineering Query Notes (EQN)
Form 138 Stop Note
Form 191 Change Note (CN)
Form 297 Service Discrepancy Report (SDR)
Form 329 Supplier Corrective Action Report (SCAR)
Form 479 Supplier Request for Change Form
Form 542 Supplier Notice of Escape (NoE)
Compliance Matrix Form
Supplier Acknowledgement
REFERENCE IN SQR
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 2 of 21
10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system
20 SCOPE
This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system
30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 3 of 21
CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
COMPANY APPROVED
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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
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d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
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PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 21 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 3 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment
AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel
AS13000 Problem Solving Requirements for Suppliers
AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans
AS9015 Supplier Self Verification Process Delegation Programs
AS9100 Quality Management System Requirements (Aerospace)
AS9102 Aerospace First Article Inspection Requirement
AS9103 Variation Management of Key Characteristics
AS9117 Delegated Product Release Verification
AS9120 Quality Management System Requirements (Stockiest Distributor)
AS9130 Quality System Record Retention
AS9145 Requirements for Advanced Product Quality Planning and Production Part
Approval Process
AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation
Space and Defense Organizations
CAP-06-014 Digital Product Definition (DPD) for Suppliers
IAQG International Aerospace Quality Group
ILAC International Laboratory Accreditation Cooperation
ISO 10005 Quality Management Systems - Guideline for Quality Plans
ISO 10012 Measurement management systems Requirements for measurement processes
and measuring equipment
ISO 14001 Environmental Management Standards
ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)
ISO 9001 Quality Management System Requirements
OASIS Online Aerospace Supplier Information System
httpwwwsaeorgPORTAL_CODE=IAQG
OHSAS18001 Occupational Health and Safety System
PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system
REACH Registration Evaluation Authorization and Restriction of Chemicals
RoHS Restriction of Hazardous Substances Directive
SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program
(DQRP)
Form 004 Good Discrepancy Report (GDR)
Form 045 Engineering Query Notes (EQN)
Form 138 Stop Note
Form 191 Change Note (CN)
Form 297 Service Discrepancy Report (SDR)
Form 329 Supplier Corrective Action Report (SCAR)
Form 479 Supplier Request for Change Form
Form 542 Supplier Notice of Escape (NoE)
Compliance Matrix Form
Supplier Acknowledgement
REFERENCE IN SQR
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Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
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10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system
20 SCOPE
This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system
30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)
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Doc No CAP06-014
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CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
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d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
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1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 2 of 21
10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system
20 SCOPE
This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system
30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)
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CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
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d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
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1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
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4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 8 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 9 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 3 of 21
CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 4 of 21
EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 5 of 21
MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
COMPANY APPROVED
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
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d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
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1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
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4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
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5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
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70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 8 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 9 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 10 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 11 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 12 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 4 of 21
EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance
ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 5 of 21
MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 6 of 21
PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 7 of 21
42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
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Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
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company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
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1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
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4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
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5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
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70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
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APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 8 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 9 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 10 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 11 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 12 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 13 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 14 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 15 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 16 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 18 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 5 of 21
MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values
PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available
COMPANY APPROVED
PROCEDURE
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 6 of 21
PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
COMPANY APPROVED
PROCEDURE
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 7 of 21
42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 11 of 21
require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 12 of 21
5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
COMPANY APPROVED
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 13 of 21
12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
COMPANY APPROVED
PROCEDURE
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
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Page 14 of 21
company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 21 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 6 of 21
PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data
SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification
40 RESPONSIBILITIES AND AUTHORITIES
41 CTRM AC representatives
411 CTRM AC SQA may team up with related department such as Quality
Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability
412 CTRM AC representatives CTRM AC customers andor regulatory
authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea
413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities
414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 7 of 21
42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 11 of 21
require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 12 of 21
5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 13 of 21
12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 14 of 21
company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
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SUPPLIERS
Doc No CAP06-014
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Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
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70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
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APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 8 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 9 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 10 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 11 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 12 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 13 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 14 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 15 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 16 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 7 of 21
42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable
43 CTRM AC supplierssub-tier suppliers
The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented
50 PROCEDURES
51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and
maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement
512 This plan shall specifically address the processes and techniques unique to
all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control
513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers
514 It is recommended that supplier DPDMBD Quality Assurance Plans describe
a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract
515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD
system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512
517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality
organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to
a The documented DPD Processess
b CATIA synchronization
c CAD CAM CAI software additions updates or changes
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 11 of 21
require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 12 of 21
5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 13 of 21
12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 14 of 21
company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
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280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
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352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 21 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 22 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 8 of 21
d Addition of new Coordinate Measurement System (CMS)
518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)
a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives
b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document
52 Configuration Management and Media Security
521 Configuration Management and Traceability - The supplier shall develop
and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current
authorized DPD datasets are available for use in production and inspection CADCAM Software
2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package
3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision
4 A documented process for change control and retention for all authority datasets and dataset derivatives
5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives
6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data
522 The supplier shall develop and maintain procedures for configuration
identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 9 of 21
523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -
Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters
524 Media Security - The supplier shall develop and maintain documented
procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for
a Secure storage and retention of customer provided DPD supplier
created DPD derivatives and digital product acceptance datasets
b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition
c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance
d Encryption protection for sendingreceiving of electronically transmitted data
e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance
f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection
g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc
525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for
all datasets and dataset derivatives (including graphicalgeometric
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 10 of 21
electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier
2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets
53 Product Acceptance Software (PAS) Validation
531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference
applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA
2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems
3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates
4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware
532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records
533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 11 of 21
require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function
54 Coordinate Measurement Systems
541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for
fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS
542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56
543 The supplier must document inventory of all components used for CMS
measurements that affect the integrity of data collection
544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information
1 Purpose Scope - Overview or statement of specific equipment and its intended use
2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements
3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References
4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 12 of 21
5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence
6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey
7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports
8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence
9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)
10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings
11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 13 of 21
12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request
13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511
14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM
AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms
55 Internal Quality Audits
551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516
552 Results of all audits will be documented and maintained for review by an
authorized customer representative per contract requirements
56 Procurement Control
561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements
562 The supplier shall be responsible to the customer for the maintenance
change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable
563 Customer reserves the right to survey andor review the DPD quality
assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means
564 The supplier is fully responsible for and shall establish procedural controls to
assure CTRM AC DPD transferred (authority and derivatie) between their
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 14 of 21
company divisions and all levels of sub-tier suppliers shall be in compliance with this document
565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained
566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance
57 Control of Measurement Equipment
571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)
58 Inspection Media
581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product
feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used
2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes
3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction
582 The supplier shall develop and maintain procedures to create inspection
media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 15 of 21
1 Show data sources independent of manufacturing flows
2 Inspection Media is created by qualified personnel
3 Media review process exist (checker checklist or peerteam review)
4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result
5 Coordinate system alignment datum features are defined
6 PartTool set up instructions
7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source
Note Derivative datasets will be stored and readily comparable to the authority source
8 When a supplier uses authority databases for inspection purposes any
data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required
9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes
10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process
583 Reduced Content Drawings - DPD datasets with reduced content
including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing
2 Features of the 3D model not defined by the 2D drawing
3 Fabrication amp manufacturing process specifications
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 16 of 21
4 Flag notes parts list amp other specified requirements
5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos
584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval
585 Supplier created plotted media - Suppliers creating plots for product
acceptance must have documented processes These procedures shall include the following at a minimum
1 Plotter calibration- Follow OEM process for calibration and adjustment
and independent validation to NIST or equivalent
2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)
3 Verification of engineering definition Verification of developed flat pattern and plot verification features
4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches
5 Part number identification and revision ndash Traceability to Customer authority dataset
6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection
7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection
8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed
586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches
587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 17 of 21
Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use
588 Handling Storage - To maintain media accuracy and stability plots are required to store in
1 A container not less than 3 inches in diameter
2 In a non-condensing moisture and chemical free area
3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent
4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight
5 Do not folds crease or damage in anyway as this also effect the dimensional stability
589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process
59 Data Exchange Methods
591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B
592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry
tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 18 of 21
evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)
2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media
3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors
510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release
acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable
5102 The supplier shall ensure that when Tool Design responsibility is flowed
down to sub-tier suppliers the sub-tier supplier will be approved by the supplier
5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets
5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use
511 Training and Process Performer
5111 DPD Training ndash Suppliers shall define training requirements to assure
competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing
5112 The supplier shall ensure that QA personnel and other personnel utilizing
the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 19 of 21
5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)
512 Authority and Responsibility of Authorized Customer Quality Assurance
Representatives
5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation
5122 The Customer representative shall verify compliance and document the
supplierrsquos DPD capabilities
5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality
60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)
Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 20 of 21
70 AMENDMENT RECORDS
Issue Date Description Amendment
by
I 22 Aug
16
Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G
Sayeda Nafisah
H 23 Sep
2015
bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595
bull Add AS9102 as REFERENCES
Farina
Suhaila
G
18 Sep
2013
Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591
Farina Suhaila
F
23 May 2013
bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576
bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References
Farina Suhaila
E 18 Dec
2012
bull Add in details for sub tier control in clause 57
bull Add in DPD MBD approval for sub tier in Appendix 1
bull Add in KAL DPD SQAR in clause 60 References
Farina Suhaila
D 01 Dec
2011
bull Added lsquoTranslationrsquo in Definition
bull Revise 41 42 517 532 text
bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512
bull Delete 582 and 583 in its entirely and reformatted remaining numbers
bull Revised step formatting in para 5101 and added 5102 as new
bull Add D6-51991 in section 60
bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D
Ho Yick Hong
C 23 Sep
2010
Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111
Ho Yick Hong
COMPANY APPROVED
PROCEDURE
Aero Composites CAP
TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR
SUPPLIERS
Doc No CAP06-014
Issue I
Page 21 of 21
APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)
FLOW CHART INPUT PIC
Requestor send DPD MBD checklist
with CAP 06-014 to supplier
Requestor send the complete form
to SQA
SQA and DPD team review DPD
MBD checklist
Supplier fill up DPD MBD checklist
with objective evidence and send
to requestor
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386 (DPD MBD
Checklist)
CAP 06-014 (DPD For
Suppliers)
Form 386
(DPD MBD Checklist)
CAP 06-014
(DPD For Suppliers)
CAP 08-002
Supplier Assessment
Approval amp Control
Requestor
Supplier
Requestor
Supplier
Supplier
Requestor
Requestor
SQA
SQA
CTRM AC rep
SQA
CTRM AC rep
SQA
Does supplier
required
DPD MBD
YES
NO
Evaluation
result
CONFORMING
NON CONFORMING
Supplier is not
approved for DPD
MBD
Proceed with supplier
approval process as
per procedure CAP
08-002
SUPPLIER
DELEGATED
QUALITY
REPRESENTATIVE
PROGRAM
(DQRP)
REQUIREMENTQUALITY
WARNING
copyCTRM AC All Rights reserved Confidential and proprietary document This
document and all information contained herein is the sole property of CTRM AC
No intellectual property rights are granted by the delivery of thus document or the
disclosure of its content This document shall not be reproduced or disclosed to a
third party without the express written consent of CTRM AC This document and its
content shall not be used for any purpose other than that for which it is supplied
httpswwwctrmcommy
Zahirah Shaik Dawood Head of Department
Supplier Quality Assurance
Hisham MarjohanHead of Division
Supplier Management
Approved by
Revision Date Description of Changes
NC 23- April 18 Initial Release
10
PURPOSE
20
SCOPE
30
DEFINITIONSABBREVIATION
40
INTRODUCTION
50
RESPONSIBILITY
60
REQUIREMENTS
70
APPLICATION
80
TRAINING AND EVALUATION
90
TERMINATION
100
APPENDIX A GUIDELINE FOR DQR STAMP
APPENDIX B DQR EVALUATION CHECKLIST
contents
revisionhistory
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN
PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
This procedure defines the steps needed by
supplier to apply as Delegated Quality
Representative for CTRM AC
a) Introduction
b) Responsibilities
c) Requirements
d) Application
e) Training and Evaluation
f) Termination
10purpose
20scope
This procedure shall apply when
Head of Supplier Management
elects to delegate product release
verification by contractual flow
down to supplier to perform product
acceptance on behalf of CTRM AC
31 C of C Certificate of Conformance
32 DQR Delegated Quality
Representative
33 FAI First Article Inspection
34 PO Purchase Order
35 SQA Supplier Quality Assurance
36 SQR Supplier Quality Requirement
37 SM Supplier Management
38 Supplier Organization or person that
provides a product or service
30definition amp
abbreviation
41 Suppliers are eligible to appoint their own
employees as Delegated Quality Representative
(DQR) DQR has the privilege of accepting
parts on behalf of CTRM AC
42 DQRs have the delegated inspection authority to
assure productsmaterialservices meet all
engineering drawing specification and quality
requirements They have the responsibility to
implement and maintain quality controls which
will assure conformance to all CTRM AC product
and purchase order requirements DQR is not
applicable to any supplierrsquos subcontractors
40introduction
51 The DQR shall hold authority either to accept or reject
productsmaterials and services
52 The DQR will be held responsible and accountable for the quality of the
product and paperwork
53 The DQR will perform inspection adequate to assure compliance to
engineering and purchase order requirements
54 When a First Article Inspection (FAI) is required the DQR will audit the
FAI Report to assure that all requirements are met per AS9102 The
DQR shall indicate approval by applying their DQR stamp in the footer
section below Field 23 of FAI Form 1 If not approved the DQR shall
indicate the reason for disapproval Another first article on the next lot
of parts is performed until an acceptable part is produced
55 Perform inspection on CTRM AC specified characteristics per
requirements denoted in applicable sampling plans
56 Verify all test requirements are met prior to release of any part
57 Verify that only approved sub-tiers were used for special processes if
specified
58 Perform all inspection product releases within approved scope
59 Verify that the PO and engineering drawing revisions match the
revisions to which the product was manufactured
510 Verify that all PO requirements are met (quality notes customer
requirements etc)
511 The DQR stamp and date of acceptance will be affixed to all
accompanying documents with the delivered productsmaterials (Refer
Appendix A for Stamp Guideline)
512 The DQR need to 100 visual inspection for the following criteria as
bull Finishing (primer passivation anodize etc)
bull Surface roughness
bull Scratches Nicks gouges burrs etc
bull Circularity of holes
bull Identification method location and contents
bull Others such as thread damage mark-off sharp inside corner
radius etc
513 The DQR need to follow up past rejections
bull Rejections should be inspected 100 (every part should be
checked) on the next lot of parts delivered
bull Rejections from the previous inspection should be inspected
100 on the next lot of parts delivered
50responsibility
514 In the event of product final buyoff DQR that signed and stamped
the C of C shall not be the same person who conduct the inspection on
the final product prepare the C of C and any other supporting
documents If it happens any other DQR shall require signing and
stamping the C of C
515 DQR is required to conduct inspections after final assembly or surface
finish has been done and Pre-Delivery Inspection before panel
proceeds to staging andor delivery
516 In addition CTRM AC require delegated suppliers to
bull Shall maintain their QMS approval
bull Shall have a documented process detailing the requirements
for CTRM AC product verification delegation including the
establishment of process controls and monitoring for process
effectiveness
bull Current list of DQR personnel with ID stamp including the
associated scope of approval shall be provided annually basis
bull Provide CTRM AC notification within 48 hours of changes
affecting the delegation process (Example change of
authorized inspector change of manufacturing plant)
bull Notify CTRM AC within 48 hours of any major non-conformance
found
517 The supplier is responsible for assuring that the authorized DQR
personnel have prerequisites including but not limited to those listed
below sufficient to be able to perform their duties
bull Access to product-related documentation
bull Access to necessary facilities and equipment to be able to
perform DQR activities
bull Sufficient time allotted to adequately perform the associated
product verification activities
bull The authority to suspend the release of products until all open
issues associated with product being released are addressed
bull Documented and demonstrable proficiency and training
including appropriate product knowledge
518 The supplier shall retain the following records from DQR activity in
accordance with the CTRM AC contractual requirements
bull Records that DQR activity has been performed (eg
Delegated Product Release Verification Checklist)
bull Initial and recurrent qualification records for DQR personnel
bull Vision assessment record for DQR personnel
bull Records of product andor documentation non conformances
identified during the DQR process
50responsibility
61 Candidates shall be assigned to a function with authority to accept
or reject productsmaterials and services
62 Candidates
bull Must be employed by the supplier
bull Must report through the quality organization
bull Must adhere to all DQR requirements in SQR 001
bull Must have ability to read write and understand English
bull Must have experience knowledge and sufficient training in
inspectionacceptance techniques related to the type of
product produced for CTRM AC and shall be physically
capable of performing inspection activities
bull Must be familiar with customerrsquos drawing specifications and
requirements
63 Candidates must have completed successfully training in
bull AS EN9100
bull AS9102
64 The candidates are required to have
bull Experience and on job training at final inspection at least
12 months
bull Familiar with CTRM AC SQR 001
bull Have training in the working methods and familiar the
application of CTRM AC material and process specification
65 Candidates are required to have an annual eye examination per
the following requirements
bull Individuals shall be tested in at least one eye either
corrected or uncorrected
bull For near vision applicant shall be able to read Jaeger 2
(050 mil high) at distance of twelve inches or Snellen
1418 (2030)
bull Far vision must equal 2030 in at least one eye either
corrected or uncorrected
bull Color perception testing is required one time only
Candidates shall be capable of adequately distinguishing
and differentiating colors used in the method for which
certification is required the process being performed or
inspection activity
60requirements
70application
71 To apply for DQR the applicant shall submit
bull DQR Candidate Application through memo
bull Attached copy of candidates training records
bull Current Vision Examination Result
bull Copy of resume with working experience
bull Suppliers shall confirm their compliance by completing
Evaluation Checklist (As per Appendix B) for each DQR
Personnel
Email memo and the support documents to the attention of
nafisahnawasctrmcommy or farinasuhailactrmcommy
Supplier Quality Assurance (SQA)
CTRM AC Sdn Bhd
80training amp
evaluation
81 Training will be given by CTRM AC personnel as per DQR syllabus
On Job Training also must be completed by candidate and
recorded in supplier History Job Card
82 The DQR syllabus will include the following
bull Review of CTRM ACrsquos specifications procedures and
documentation requirements
bull Review of CTRM ACrsquos test material requirements
bull Shipping preparation documents (CofCTest Report)
83 DQR evaluation shall be performed by CTRM AC SQA during trial
inspection visits A variety of both complex and simple partsmaterials
shall be presented during these visits
84 If the candidate passed and met all the requirements as per table below
supplier shall then submit History Job Card with CTRM AC SQA Head
endorsement and Head of Vendor Management shall issue a certificate for
the respective candidate
85 Supplier will then issue DQR acceptance stamp as per Appendix A All
stamps must be traceable to the supplier and individual DQR No person
other than the individual assigned the stamp shall use the DQR Stamp
86 Refresher training by supplier shall be completed every three years at a
minimum and attendance shall be submitted to CTRM AC Failure to
successfully complete training will result in recall of the DQR stamp
Topic Requirements Objective Evidence
Training SQR-002
Delegated Quality
Representative ProgramComplete Training Record
On Job TrainingPerform inspection on min 100
parts (minimum 90 pass)History Job Card
91 Termination of a specific DQRs status can be subjected to one or more
of the following
bull Repeated failure to comply with DQR program
bull Intentional or repeated unauthorized release of material
bull Failure to maintain DQR duties and responsibilities as required
by CTRM AC
bull Transfer to job responsibilities outside of Quality scope
bull Termination of employment with the supplier
92 Termination of the DQR program at Supplier Termination of the
certified supplier status (De-Certification) will be based on the
following
bull Repeated failure to comply with DQR Program
bull Customer complaint more than 15 within a year
bull Red Supplier for 3 consecutive months for performance rating
bull Intentional or repeated unauthorized release of material
93 SCAR andor Supplier Score Card will be issued and concerned DQR
need to develop and present improvement plans to CTRM AC
94 The supplier will be notified of the cause for de-certification and will
be instructed to dispose stamps Subsequent shipments will be
subjected to CTRM AC incoming inspection
90termination
of
delegation
100Appendix A
GUIDELINE FOR DQR STAMP
EMPLOYEE STAMP
NO
EXAMPLE AC 001
SUPPLIER NAME
DQR ndash CTRM AC
1 cm
1 cm
110appendix B
DQR EVALUATION CHECKLIST
ampPReg No479B-F
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART A (To be filled up by supplier)
DOCUMENT IDENTIFICATION
1) Supplier Name
2) Supplier Address
3) Supplier Representative
4) Contact Number
5) Supplier Email Address
IDENTIFICATION OF PRODUCT AFFECTED
6) Purchase Order Number 7) PO Item Number
8) Part Number 9) Quantity
10) BatchLot Number 11) Delivery Date
12) Part Number Description
13) Certificate of Conformity Number (optional)
DESCRIPTION OF NON COMFORMITY
14) Specification Requirement
15) Detailed of Non Conformity
CONTAINMENT ACTION (Required to respond within 24 hours)
16) To assist in containment of this problem please address these key questions and sign off below YES NO
a- Have you shipped or is there any suspect material in transit to CTRM before
b- Have you shipped to other customer for the affected part number
c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval
d- Do you have any suspect material currently in production that may exhibit this problem
e- Does this problem exist in similar CTRM part numbers
f- Has a sub-tier supplier contributed to this problem
g- Has any suspect material been drop shipped to a CTRM directed source
h- How has the problem affected the situation
i- Do you have any plan to perform inspection at customer site
17) Supplierrsquos Representative signature _________________ Name (please print)
Date
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)
18) Describe how this non-conforming material escaped your quality system i Direct ii Detection
iii Systemic
19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct
ii Detection
iii Systemic
CORRECTIVE ACTION
20) Describe the corrective action(s) taken to correct this escape
21) Describe the corrective action(s) taken to eliminate recurrence of this escape
22) Due date to complete by ______________________
SIGNATURES APPROVAL
24) Signature of Supplier Representative providing RCCA _______________________ Date_____________
Name (please print)
SUPPLIER NOTICE OF ESCAPE (NoE)
Refer to CAP08-010 Reg No 542A-F
PART B (To be filled up by CTRM)
REVIEWER
25) Supplier Quality Engineer (SQE) _______________ Date _____________
26) Program Quality (PQ) __________________ Date _____________
27) Manufacturing Engineer (ME) ______________ Date _____________
28) Others ___________________ Date _____________
29) Others ___________________ Date _____________
30) Others ___________________ Date _____________
CHECKLIST PIC DATELINE STATUS REMARKS
31) Purgequarantine current stock of affected product
32) Conformed stock-coverage
33) Quantity delivered to customer
34) Submit notification to customer (within 24 hours)
35) Advice for replacement etc
36) Disposition of affected parts
37) Follow up NoE and verify corrective action
COMPLIANCE MATRIX SQR 001 Rev C
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 4 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
APPENDIX B Supplier Notification Changes
APPENDIX C Document Retention and Storage Matrix
APPENDIX D Customerrsquos Applicable Requirements Matrix
ATTACHMENT CTRM AC Supplier Performance Rating
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 5 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
Table of Contents
10 Introduction 7
20 Quality Management Systems (AS9100 Clause 843) 7
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8
40 Communication Interaction (AS9100 Clause 843) 8
50 Right of Access (AS9100 Clause 843) 8
60 Approved Supplier List 8
70 Compliance to Contractual Requirements 9
80 Language 9
90 Code of Conduct 9
100 Protection of Proprietary Information 10
110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10
120 Notification of Company Changes (AS9100 Clause 843) 10
130 Environmental Health amp Safety (EHS) Compliance 11
140 Conflict Mineral 11
150 Documented Information Retention and Disposition (AS9100 Clause 843) 12
160 Obsolescence Notification 12
170 Calibration and Test Certification Requirement 13
180 Distributor Requirement 13
190 Manufacturer of Standard Parts 13
200 Quality Assurance Plan (QAP) 14
210 Counterfeit Part 14
220 Control of Subtier Suppliers 14
230 Delegation of Product Verification 15
240 Verification and Validation on Purchased Products 16
250 Test Specimens Requirement (AS9100 Clause 843) 16
260 Validation and Control of Special Processes 16
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16
280 First Article Inspection Report (FAI) 17
290 Engineering Query Notes EQN 17
300 Change Note CN 17
310 Stop Note 17
320 Design and Development Control (AS9100 Clause 843) 17
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18
340 Training and Staff Competencies (AS9100 Clause 843) 18
350 Shelf-Life Control 18
360 Packaging 19
370 Foreign Object Damage Debris (FOD) 19
380 Delivery 19
390 Release Documents 20
400 Monitoring Temperature and Humidity Control Material 21
410 Concession 21
420 Direct Shipment Requirement 21
430 Transfer of Work 22
440 Last Article Inspection (LAI) 20
450 Control of Non ndash Conforming Product 22
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 6 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE) 23
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23
480 Supplier Corrective Action Report (SCAR) 24
490 Verification and Validation Activities (AS9100 Clause 843) 24
500 Continual Improvement (CI) 24
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25
520 NADCAP Certification 25
530 Contingency Plans 25
540 Supplier Performance Rating 25
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 7 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
10 Introduction
11 The purpose of this document is to communicate the quality delivery and other general
requirements that CTRM AC expects from all of its suppliers This document details the
facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed
It will also be used as a standard for the development of existing relationships between
CTRM AC and its current approved supplier This document is not intended to replace any
agreements or specifications but serves as the minimum requirement upon which other
requirements and expectations are built
12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the
requirements of this SQR 001
13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM
ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements
14 Supplier shall comply by performing a documented gap analysis for each new revision of
SQR 001 and ensure gap closure within 60 days from the document publication date unless
otherwise notified by CTRM AC Request for any deviation shall be documented and
submitted to sqactrmcommy Only the SQA Head of Department may authorize any
deviations to the requirements included herein
15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section
20 Quality Management Systems (AS9100 Clause 843)
21 Suppliers shall maintain a Quality Management System suitable to the products and
services provided to CTRM AC QMS shall be certified by an IAQG accredited certification
body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows
Manufacturer AS9100
Stockist Distributor AS9120
Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation
Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403
22 Supplier will be required to provide objective evidence that demonstrates compliance with
the applicable QMS and SQR 001
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 8 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management
and controls of their processes that satisfies CTRM ACrsquos minimum requirements
24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special
processes recognized by CTRM AC the supplier or subtier shall gain and maintain the
PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid
30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)
31 In addition to the requirements contained in this document the following specific
requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel
32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein
33 These requirements must be flowed down and communicated to any sub-tier supplier in
the supply chain
40 Communication Interaction (AS9100 Clause 843)
The supplier shall appoint personnel with organizational authority as a principle to resolve any
issues related to supply chain Names and positions of these personnel of contacts shall be
communicated to CTRM AClsquos Buyer
50 Right of Access (AS9100 Clause 843)
Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented
information at any level of the supply chain
60 Approved Supplier List
CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers
must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers
are required to furnish CTRM AC with updated documents when necessary including current QMS
certification and customerrsquos approval (eg Airbus Spirit UTAS etc)
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 9 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
70 Compliance to Contractual Requirements
71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)
products and services
methods processes and equipment
the release of products and services
72 The supplier shall adhere to comply with all contract (eg engineering drawing
specification SQR 001 SoW purchase order) requirements The supplier shall review
CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge
acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days
73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the
requirements Any discrepancies or queries shall be resolved before the order or contract
is accepted Amendments to orders or contracts shall be formally reviewed Records of
contract review shall be maintained and documented
74 Supplier shall only accept agreements and instruction in writing (eg PO drawing
specification) Verbal agreementsinstruction and email are not acceptable as approval and
authorization
75 When the supplier uses sub-tier sources to perform work on products andor services for
CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and
quality requirements contained in CTRM ACrsquos contract
80 Language
The supplier shall ensure all written and oral communication must be in English as well as
supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the
item in a readable condition Any other methods of correction is not acceptable
90 Code of Conduct
The supplier must comply with all national and other applicable laws and regulations relating to the
respective country of operation This includes ensuring that business transactions with CTRM AC
are fully reported recorded ensuring that their employees are aware and properly trained to comply
with the requirements CTRM AC expects its suppliers to make proper provision for the health
safety and welfare of its people visitors contractors customers and those in the community who
may be affected by their activities
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 10 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
100 Protection of Proprietary Information
Any information received by the supplier from CTRM AC must be kept confidential and never be
disclosed to any third party without the prior written consent of CTRM AC The proprietary
information can include but is not restricted to all versions of electronic data drawings and
documentation tooling and materials The supplier shall not under any circumstances make a
direct approach to CTRM ACrsquos customers in relation to agreed business dealings
110 Digital Product Definition (DPD) Model Based Product Definition (MBD)
111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP
server Data will be dispatched together with Engineering Dispatch Note (EDN) for the
receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the
sender as mentioned within the EDN form
112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for
Suppliers and flow down the requirements of applicable document to their subtier when
data sets and data set derivatives are used based on workpackage reward by CTRM AC
Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of
data for production
113 The supplier shall develop and maintain comprehensive documented DPD MBD
processes andor procedures that assure integrity of the product engineering andor tooling
and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process
improvement
114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures
120 Notification of Company Changes (AS9100 Clause 843)
121 The supplier shall notify CTRM AC a written statement of any changes to processes
products or services that would affect the product andor service supplied including
change in top management ownership company name manufacturing facility location
quality approvals changes in product andor process changes of subtiers and etc
122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification
registration suspension expiration accreditation status or major audit findings) within
48 hours of receiving notification of the change or finding Written notification shall be
submitted to sqactrmcommy and to the appropriate buyer
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 11 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
123 Any changes as per Appendix B Supplier Notification Changes Process may require
CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior
communication agreement from CTRM AC
The changes must be preceded by a completed Form 479 with details of affected CTRM
AC part numbers and submitted to sqactrmcommy
130 Environmental Health amp Safety (EHS) Compliance
131 The supplier shall comply with the Health and Safety Policy (accordance with
OHSAS18001 or ISO 45001) and implement an Environmental Management System
(EMS) based on ISO 14001 or any other similar standard to manage the environmental
issues related to its activities
132 The Supplier shall be responsible for and comply with all importer obligations and
requirements (European or other) applicable in connection with substances contained in
the product to be delivered to CTRM AC
133 Products or parts supplied shall not contain any product material or substance prohibited
by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM
AC is informed of presence in the product of substances to ensure a high level of protection
of human health and the environment from chemical substances
140 Conflict Mineral
Supplier shall provide CTRM AC with a written certification in the case of the presence of any
ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and
the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform
and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-
Frank Wall Street Reform and Consumer Protection Act are
Coltan for tantalum
Cassiterite for tin
Wolframite for tungsten
Gold
Any other derivatives or any other mineral or its derivatives determined by the Secretary of State
to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers
are recommended to include a statement of compliance on Certificates of Conformance delivered
to CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 12 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
150 Documented Information Retention and Disposition (AS9100 Clause 843)
151 The supplier shall retain all quality records in hard copy film media or electronic data for a
minimum of ten (10) years after purchase order completion Quality records include but
are not limited to First Article Reports Work Orders Inspection Criteria Test and
Inspection Results Nonconforming Material Documentation and Certifications
152 CTRM AC requires records to be retained in accordance with EN9130 or customer
requirements specified in APPENDIX C Document Retention and Storage Matrix
153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available
for all quality data andor approved design data In case of termination of contract or
bankruptcy between CTRM AC and the supplier the archives shall remain accessible to
CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC
154 At the expiration of the retention period the supplier shall obtain a written permission
authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in
accordance with CTRM ACrsquos disposition
155 Correction to documents shall be recorded dated and traceable to the originator making
the changes All amendments shall be made by a striking through the original text using
black permanent ink in such a way as to leave the original text legible A stamp signature
and date shall be placed adjacent to that amendment
160 Obsolescence Notification
The supplier shall be responsible for managing obsolescence over the entire period of the contract
and notwithstanding any obsolescence issues or problems the supplier remains responsible for
complying all performance and other requirements of the contract The supplier shall inform CTRM
AC of all the items that will become obsolete within the next twelve months The notification must
be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the
appropriate buyer The notification shall include
CTRM AC part number
Part No Details
Reason for part discontinuation
Last time buy date
Last ship date
EquivalentAlternate material if available
Stability of ongoing supply based on minimum two (2) years future supply is required
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 13 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
170 Calibration and Test Certification Requirement
171 Where calibration and test certification are issued by supplier or their subtier information
shall include the following as a minimum
Name of Calibration Testing Organisation
Certificate Serial Number
Date of calibration Testing
Description of the equipment
Equipment identification number
Result of calibration Testing
MasterStandard used
172 Calibration Testing certificate shall clearly state measurements traceability to National or
International standard and shall be signed by the supplierrsquos responsible person
180 Distributor Requirement
181 Supplier shall ensure
only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)
supplied only from EN9120 certified distributors
authorized distributor by the Original Equipment Manufacturer (OEM)
where intermediary distributor are involved shall clearly traceable and identified
Customerrsquos Approved Source
182 Distributor is not authorized to altermodify the products in any ways With each shipment
the distributor shall send its own certificate of conformance (C of C) additional to
manufacturerrsquos C of C
183 Distributor will be responsible for the quality of all products purchased from the
manufacturers and must define the necessary actions to be taken when dealing with the
manufacturers that do not comply with the requirements The distributor shall also prevent
the purchase of counterfeitsuspect unapproved product
190 Manufacturer of Standard Parts
Manufacturer of parts for which the design manufacturing inspection data and marking
requirements necessary to demonstrate conformity of the part are in the public domain and
published or established as part of officially recognized standards (eg AS MS MIL and NAS)
The parts are delivered with at least a C of C unless contractually stipulated otherwise
Furthermore the documentation shall be delivered according to the standard for the component
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
200 Quality Assurance Plan (QAP)
This clause is applicable to the subcontracted productsservices
For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)
this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes
of the quality management system and the resources to be applied to comply with requirements
applicable to the workpackage and contract Any deviations from these requirements shall be
reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC
Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all
items to be supplied (including part numbers and description)
210 Counterfeit Part
211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)
212 Supplier and all members in their supply chain including distributors shall comply with the
requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic
Component where applicable Suppliers shall purchase material directly from original
equipment manufacturers (OEM) original component manufacturers (OCM) or their
authorized distributors
213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier
shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if
supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure
timely notification to CTRM ACrsquos customer
214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any
testing or validation necessitated by the installation of authentic parts after counterfeit parts
have been replaced The supplier bears responsibility for procuring authentic parts or items
from its subcontractors and shall ensure that such subcontractors comply with these
requirements
220 Control of Subtier Suppliers
221 The supplier shall be responsible for the quality of all products purchased from suppliers
including customer-designated sources The supplier shall effectively evaluate select
monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including
distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC
upon request List shall include at minimum
Name of Supplier
Address
3rd party Approval (Customer CB )
Part Description Specification Special Process amp NADCAP
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 15 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause
843)
223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its
customer reserve the right of entry to subtierrsquos facilities
224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure
requirements contained in this SQR 001 are met Subtier control can include
Ensure supplierrsquos subtier accreditation certificates are current including NADCAP
Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications
Inspection and periodic audit at the subtierrsquos premises
Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation
225 Design responsible supplier shall have a comprehensive special process management
program in place for the special processes The program shall include maintaining a list of
qualified special process suppliers along with their NADCAP approval status If special
process suppliers do not hold NADCAP certification design responsible supplier shall
maintain an appropriate oversight of internal and supplier processes including but not
limited to onsite special process audits periodic testing of product and other means to
validate product integrity
Note Design Responsible Supplier supplier of products defined by a designdrawing
proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements
230 Delegation of Product Verification
231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement
for delegation shall be defined and maintain the delegation list Delegation verification
activity is a process whereby a supplier has been delegated the authority to act on behalf
of the delegating organization to verify and release productsservices Supplier shall notify
CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or
AS13001 where appropriate
232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)
Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify
and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 16 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
240 Verification and Validation on Purchased Products
241 Suppliers shall comply control perform and document all applicable test inspection and
verification activities (including production process verification) required to deliver
conforming product (AS9100 Clause 843)
242 For raw material acceptance test report shall 100 checked against applicable
specification Supplier shall ensure raw material is procured to the latest revision unless
requested by engineering
243 Supplier shall periodically validate test reports for raw material accepted on the basis of
test reports That validation shall be accomplished by supplier or other independent party
through periodic scheduled tests of the raw material samples Supplier shall retain test
reports provided by the raw material supplier as well as suppliers validation test results
as quality records traceable to the conformance of goods
250 Test Specimens Requirement (AS9100 Clause 843)
The supplier is required to provide test specimens for design approval inspectionverification
investigation or auditing upon request by CTRM AC
260 Validation and Control of Special Processes
The supplier is required to validate and control all special processes and shall maintain evidence
that supports the ability of the processes to achieve the specified results Validation includes but is
not limited to defined process criteria approved and trained personnel approved equipment
specific methods or procedures specified by the design authority retention of records test reports
and re-validation plans CTRM AC reserves the right to verify or validate by the special processes
that are used on CTRM ACrsquos parts or products
270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)
271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply
to ISO 10012 or ISO 17025 or ANSINCSLZ5403
272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the
supplier is aware where IMampTE which have been used for final acceptance are found to be
out of calibration by an amount greater than 25 of the product tolerance when product
tolerance is known or when measured error of the measuring equipment is greater than
two times the calibration tolerance when product tolerance is not known
273 These conditions require documented review of impact on quality and notification to CTRM
AC if it is suspected that shipped part may have been accepted by the suspect IMampTE
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
280 First Article Inspection Report (FAI)
281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new
part representative of the first production run to verify that all dimensions futures and
product attributes comply with the specified requirements
282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI
by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC
However the documents shall be made available to CTRM AC upon request
283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers
Supplier shall be responsible of the review and approval of subtierrsquos FAIR
284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite
at the supplier premises FAI does not apply to standard catalogue hardware parts and raw
materials
290 Engineering Query Notes EQN
The supplier shall use Form 045 for any design queries that the supplier may encounter The
supplier shall register and track each EQN issued and replied
300 Change Note CN
In the event there is modification required to the design process or etc CTRM AC will notify
supplier using Form 191 in order for the supplier to review the changes and its impact
310 Stop Note
If for any reason CTRM AC requires the supplier to cease working on a particular part or operation
Form 138 will be issued
320 Design and Development Control (AS9100 Clause 843)
When design responsible the supplier shall have design and development procedure that defines
a process for identifying recording verifying validating and approving design changes The review
of design and development changes includes an evaluation of the effect of the changes on
constituent parts and delivered product Records are maintained to show the results of the review
and any necessary actions identified during the review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)
For in-process and final inspection the supplier shall perform 100 inspection for all
characteristics unless reduced inspection through statistical techniques has been approved in
writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control
(SPC) techniques the supplier
Shall submit a written inspection sampling procedure for approval Written Inspection
Procedure shall include adequate description of the sampling plans frequencies
acceptance levels etc Written instructions must also contain provisions for tightened and
reduced sampling plans based on inspection results
Shall be in compliance with the requirements of AS 13002 or internationally recognized
Standard
340 Training and Staff Competencies (AS9100 Clause 843)
341 The supplier shall itrsquos ensure employees competence including any required qualifications
342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment
are performed by skilled and trained staff including temporary staff and contract staff
343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and
experienced to deliver the assigned work and shall maintain associated competencies A
cross reference list of critical skills by product or activity shall be implemented and updated
344 Final test inspection and release shall be carried out by operators authorized by the
supplierrsquos quality department
345 If special processes are carried out (NDT tests Welding Painting) operators shall be
certified qualified in accordance with requirements established on drawings specifications
and contract or purchase order These provisions also apply to sub-tier suppliers
346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)
Their contribution to product or service conformity
Their contribution to product safety
The importance of ethical behavior
347 Eye Test is applicable to personnel conducting product verification inspection that require
visual acuity
350 Shelf-Life Control
351 With each delivery of materials or products that have a limited or specified shelf life the
supplier shall provide data that shows the manufacture date expiration date or shelf life
lot or batch number applicable special handling and storage requirements The supplier
shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life
remaining upon received at CTRM AC unless authorized by CTRM AC
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
352 The supplier shall identify the material and the Certificate of Conformance with the date of
expiration including out-times requirements (if applicable) Dates on certification should be
in the format of DDMMYYYY or format the month spelled out for example January 01
2018
360 Packaging
361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they
deliver in good condition optimal protection and free from damage ndash commensurate with
the mode of transport air land and sea Packaging of the productsparts shall be
accomplished in such a manner as to prevent physical damage to or degradation of the
packed products during delivery to the shipping destination It shall be the prerogative of
CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection
362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data
Sheet (SDS) developed in accordance with the requirements of the Occupational Safety
and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every
delivery of the hazardous chemical to CTRM AC Packaging and label must be in
compliance with the GHS (Globally Harmonized System of Classification and Labelling of
Chemicals)
370 Foreign Object Damage Debris (FOD)
The supplier shall document and implement a program for the prevention detection and removal
of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier
shall establish FOD prevention program and flow down the requirements of applicable document
to their subtier
380 Delivery
381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the
purchase order on or no earlier than three (3) business days before the delivery date
specified In the event of early delivery CTRM AC may at its discretion either to accept
delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the
contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of
+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be
allowed by CTRM AC
382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)
supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately
on the reason for the delay and provide a recovery schedule
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 20 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date
390 Release Documents
391 Release documentation shall be furnished with each shipment according to the following
list
Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)
Inspection records eg Dimensional Report if required
Material Test Reports (Raw Material example chemical prepreg core)
Concession if applicable and accepted by CTRM AC
Material Safety Data Sheet (MSDS) if applicable
Job Card if required
FAI Report if required
392 Delivery documents shall be written in English
393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain
the following as a minimum where applicable
Supplier C of C unique number
CTRM ACrsquos purchase order Manufacturerrsquos name amp address
Part number description seriallot batch number quantity
Drawing specification with revision number
Date of manufacture expiration (if applicable)
Signature of authorized representative and date (signature electronic signature stamp etc)
Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications
394 Supplier shall maintain a list of authorized signatures for the product release with
Name
Function
Signature (may be replaced by stamp)
A list of authorized signatures shall be provided to CTRM AC annually or upon request
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
400 Monitoring Temperature and Humidity Control Material
401 Supplier shall ensure all temperature recorders are in good working condition throughout
the delivery to CTRM AC The temperature recorders shall be used to check the
temperature during transportation including intermediate transports and storages
402 For air freight shipments supplier is responsible to ensure the temperature setting on
freezer container is at -24degC before release to forwarder In order to maintain temperature
throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier
must not put the temperature recorder nearby the dry ice to ensure temperature recorder
will capture materialrsquos reading instead of dry ice
403 Supplier shall pack load and count the temperature recorder before pick up by the
appointed forwarder to ensure quantity shipped as per requirements Temperature
recorder quantity per container required is minimum 2 and maximum is 4
410 Concession
No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by
CTRM AC supplier have to ensure only completed application with sufficient data and correct
format submitted otherwise CTRM AC will not entertain the concession and return back for
amendment or total rejection
420 Direct Shipment Requirement
This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct
shipment unless approval granted by CTRM AC The supplier shall
Direct ship the article
Comply any special customer requirements that are accepted by CTRM AC
Maintain evidence of direct shipment authorization granted by CTRM AC
Maintain evidence of direct shipments made on behalf of CTRM AC
Provide with the shipment a signed direct ship declaration
Provide with the shipment a signedstamped statement of conformance (C of C) certifying
that the article conforms to approved data
Provide with the shipment traceability to CTRM ACrsquos customer purchase request
TOTAL QUANTITY OF ROLLS
PER CONTAINER
QUANTITY OF TEMPERATURE
RECORDER REQUIRED
1-9 2
More than 10 4
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
430 Transfer of Work
431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written
approval from CTRM AC including changing route after FAI When transfer approval is
granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer
is utilized The supplier shall ensure that sub-contractors are evaluated and selected on
their ability to comply with the specified requirements A list of approved subcontractorssub
tiers shall be maintained
432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos
supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall
notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer
433 An action plan shall be defined and implemented by the supplier This plan shall address
at least the following activities
Identification of key competencies
Risk analysis
Transfer plan
Validation
Delivery continuity
Safety inventory
434 The supplier is responsible for the quality of product delivered by their sub-contractors and
shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance
that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its
subcontractorssub tiers that may have impact on the product
440 Last Article Inspection (LAI)
In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)
upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC
450 Control of Non ndash Conforming Product
451 The supplier shall notify CTRM AC of nonconforming processes products or services and
obtain CTRM AC approval for disposition (AS9100 Clause 843)
452 The supplier shall ensure that products which do not conform to product requirement are
identified and controlled to prevent its unintended use or delivery The controls and related
responsibilities and authorities for dealing with non-conforming product shall be defined in
a documented procedure including recall method Nonconforming products that are
received by CTRM AC will be processed using the nonconforming procedure In addition
nonconforming products may be returned to the supplier at supplierrsquos expense
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 23 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
460 Notification of Escape (NoE)
461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to
exist or suspected to exist on the product already delivered to CTRM AC that may affect
the reliability or safety
462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and
the appropriate buyer
470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)
471 Form 297 will be issued to the supplier as a result of but not limited to documentation
issue lateearly delivery communication shortage and defect Form 004 will be issued to
suppliers on any quality discrepancies encountered during Incoming Quality Inspection
Suppliers are responsible to note for replacementreworkedGDR part in their C of C
Invoice etc (where applicable)
472 Containment action shall be completed and submitted to CTRM AC within 24 hours The
supplier is required to respond to the GDRSDR within seven (7) working days indicating
their agreement to the recommended disposition and corrective action to be taken
473 If supplier requires parts to be return the supplier shall provide Courier Account Number
and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort
to immediately expedite the delivery for replacement upon rework completion
474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5
working days Supplier shall make every effort to immediately expedite the delivery for
replacement of new part ahead from normal lead time
475 If you fail to provide authorization on parts disposition between 48 hours at normal
circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM
AC then will issue a debit note to you which shall be deducted from the next payment to
avoid defect part held in CTRM AC without disposition
476 Should there in any circumstances that required parts to be rework to avoid line stop and
protect end customer interest CTRM AC shall proceed the rework internally or externally
and issue a debit note to you which shall be deducted from the next payment
477 Supplier shall have documented process in place that 100 inspection to be performed on
the deviated characteristic for the minimum next three (3) shipments after implementation
of the corrective action to ensure detected non-conformance has been eliminated CTRM
AC reserves the right to review the verification record at the supplierrsquos site or have the data
submitted to CTRM AC for review
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 24 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
480 Supplier Corrective Action Report (SCAR)
The SCAR process shall be initiated whenever a condition warrants an investigation to determine
if corrective or preventive action is required by the supplier Corrective or preventive actions
requests shall be documented using Form 329 and processed electronically or via hard copy in
accordance with this document
The supplier shall document all actions to rectify the nonconformity including utilizing 8D or
AS13000 methodology upon request
490 Verification and Validation Activities (AS9100 Clause 843)
CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These
activities may include but not limited to
Inspection and audit at supplierrsquos premises
Witness verify FAI Part
Supplier conformity to requirements specified in this document
Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment
Conformity of product or processes to specified requirements
Implementation of any corrective action required
inspection of products or verification of services
Validation includes but not limited to define process criteria approved and trained
personnel approved equipment specific methods or procedure test reports etc
500 Continual Improvement (CI)
The Supplier shall define deploy and maintain during the life of the Contract a process to perform
risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in
accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC
upon request
The supplier shall have a Control Plan that takes into account the output from the FMEA and defines
all methods used for process monitoring and control of special process characteristics
The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP
(Supply Chain and Quality Improvement Programmer) or any other tools
When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning
and Production Part Approval Process) in accordance with EN9145
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
Page 25 of 25
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)
511 The supplier shall comply with all special requirements critical items or key characteristics
512 The supplier shall establish implement and maintain appropriate methods to control critical
items including process controls andor inspections where key characteristics have been
identified in the engineering documentation The supplier shall formalize and record actions
implemented in order to reduce mitigate or monitor critical risk On request these actions
should be reviewed with CTRM AC The supplier shall manage its Product Key
Characteristics and process Key Characteristics (if any) in line with EN9103
Note Critical Risk is defined as a process having significant effect on quality product and
delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used
to identify Key Process Characteristics
520 NADCAP Certification
When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain
NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan
530 Contingency Plans
Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain
continuity of quality product delivery in the event of an emergency These plans are to be made
available upon request by CTRM AC
Emergencies may include but not limited to natural or human disasters utility interruptions labor
shortages raw material or sub-component shortages cyber-attacks key tooling or equipment
failures and field returns Contingency plans shall consider communication methods and contacts
necessary to facilitate a timeliness exchange between the supplier and CTRM AC
540 Supplier Performance Rating
Details and explanation on the Supplier Performance Rating please refer to the attachment
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX A Applicability Matrix
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
21 ndash 25
31 ndash 33
40
50
60
71 ndash 75
80
90
100
110 ndash 114 NA NA NA NA
121 ndash 123
131 ndash 133 NA
140 NA
150 ndash 155
160 NA
171 ndash 172
181
182 ndash 183 NA NA NA NA
190 NA NA NA
200 NA NA NA
211 ndash 214 NA
221 - 223
224 NA
225 NA NA NA NA
227 NA NA NA NA
231 ndash 232 NA NA NA
241 ndash 243 NA
250
260 NA
270
281 ndash 284 NA NA
310 NA NA
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF
CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SQR 001 Clause
Manufacturer for parts assembly
(without design authority tooling)
Design Responsible
Supplier Supplier
Owned Design
Manufacturer for materials
(directindirect eg chemical
AGS)
Distributors Stockist
(Any Product Type)
Service (Calibration
Testing)
320 NA NA
330 NA
341 ndash 347
351 ndash 352 NA
361 - 362
370
381 ndash 383
391 ndash 394
401 ndash 403 NA NA NA
410 NA NA
420 NA
430 ndash 434 NA
440 NA NA
451 ndash 452
46 1 ndash 462
471 ndash 473
480
490
500
511- 513
520
530
Remark - Supplier shall comply
NA - Not Applicable
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
APPENDIX B Supplier Notification Changes
The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order
This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Manufacturing Plant Environmental
Conditions
Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products
Yes
Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity
Yes
Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)
No
Manufacturing Processes Equipment
amp Tooling
Change of production line layouts Example physically moving a packaging machine
No
Shift changes No
Maintenance of work standards Preventive Maintenance No
Change of production method Yes
Adding deleting changing to from automated manufacturing processes
Yes
Addition modification repair transfer or jigs tools or fixtures Yes
Changes to processing conditions or methods Yes
Lapse in production for two years or more Yes
Adding new equipment that will be used to manufacture CTRM ACrsquos product
Yes
Materials Supply Base
Change or addition of subtier supplier for critical material controlled and special process
Yes
Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing
Yes
Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year
Yes
Inspection Calibrated Devices
Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios
No
Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes
Yes
Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment
Yes
Packaging Changes to packaging No
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES
ARE CONSIDERED UNCONTROLLED
CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL
REQUIRED
Warehouse conditions
Physical location change of warehouse storage area Yes
Certification Approval Any certification andor customer approval that expired revoked or discontinue
Yes
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
APPENDIX C Document Retention and Storage Matrix
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
1 ADS
CASA-1033
Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)
All the documents and certification of the product
Shall be retain during the operational life of the product +3 years
FAI and Qualification Reports
CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration
2 Spirit US MAA1-10042-1
Shall be retained in accordance with customer and regulatory requirements
FAI and quality records of the product
3 Airbus A10010 amp A10010
Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration
4 Airbus Helicopters
ER070 16-01
Annex 6 is a guideline to identify the records to be retained archived and for which duration
5 GKN DE QSV0034
Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years
All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)
6 COLLINS AEROSPACE
ASQR-01
As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts
Retention periods for retained documented information needed to provide evidence of conformance
7 KAL SQAR-BQF-002
Min 11 years from the end of contract
Quality records traceable to the conformance of product part numbers
11 years past final delivery of the last product
FAI Records Note Any disposal of records shall notify KAL
SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001
Revision C Effective Date 01012019
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC
PRINTED COPIES ARE CONSIDERED UNCONTROLLED
No Customer Reference Document
Longest archive time (years) Filing Storage
Type of Document
8 SPIRIT SUBANG
SAA-ALL-QU-SC-ALL-
011
Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130
All quality records
Applicable to Boeing Program Min 10 years from the date of shipment
Quality Assurance Record
10 years from manufacturing date of the last parts produced Process
Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal
9 SPIRIT EUROPE
AERO-ALL-QU-SC-ALL-
125
10 years after final payment Financial Quality amp Production Data
10 years past final delivery of the last Product covered by FAI
First Article Inspection Report (FAI)
The life of the aircraft plus six (6) years
Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER QUALITY REQUIREMENTS
AP2190 -
General Requirements for Aerostructure
amp Material Suppliers - Amendment of
Issue C
Airbus Supplier Requirements (ASR)
A1500 - General
A1502 - Plan and Manage
A1503 - Design and Develope
A1504 - Make
A1505 - Buy
A1506 - Deliver
A1506 - Customer Support
Copy is available at
httpsw3airbuscomCRSGN60Procure
menteSitesASRhtmlindexhtml
CASA 1033 - Quality Requirements For
Suppliers
CASA 1033-01 - Specific A-2
Requirements for Subcontractors
Requirement Level A-2 of EADS-Casa
EP 06-12 -GFRS - General Requirements
for Suppliers
ER 070 06-01 - GFRS - General
Requirements for Suppliers Quality
Assurance General Requirements
AERO-ALL-QU-SC-ALL-125
SPIRIT Aerosystems Limited Quality
Requirements for Suppliers
MAA1-10042 ndash1 Supplier Quality
Assurance Manual (Spirit US)
SAA-ALL-QU-SC-ALL-011 Quality
Requirements for Suppliers
SQA01 - Quality Requirements for
Suppliers
Copy is available at
httpswwwgkncowescoukstoreaspf=
generalQUALITY
Quality Contract Clauses available on
the GKN Data Store web site
wwwgkncowescouk under Quality
Documents
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Copy is available at
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
or
httpmaterielgoodrichcom
QRS 000 - Quality Requirements for
Suppliers
REQUIREMENT TO GAIN amp MAINTAINED
ISO 14001 - ENVIRONMENTAL MANAGEMENT
STANDARD
OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY
STANDARD
ISO 14001 - Environmental Management
Systems
or similar standard
ISO 14001 - Environmental Management
Systems
Recommended
ISO 14001 - Environmental Management
Systems
OHSAS18001 - Occupational Health
and Safety System
ISO 14001 - Environmental Management
Systems
NOTIFICATION OF ESCAPE (NOE)
Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day
Whithin 24 hours by
ASQR-01 Form 6 Immediately without delay
CHANGES OF QMS (Including NADCAP)
Supplier shall notify Immediately in writing notification Immediately Immediately
Within 48 hours of
receiving notification of the change or
finding
Within 7 days
TRANSFER OF WORK (SOURCE CHANGE)
Supplier shall notify customer in writing and transition shall
be made after formal written approval from customer
All transfer of work packages shall be in
accordance with AP5176
Transfer of Work according to ER070 06-
37
6 month in advance
SPECIAL PROCESS
Subcontracting supplier including Special Process shall use
customer and end customer approved source
Special Process shall gain and maintain PRI NADCAP and
CustomerEnd Customer Approved
For Boeing Package supplier shall review
Special Process Requirements periodically
for D1-4426
For Airbus Package AP5270 amp
ME0721033
Following Special process shall be
NADCAP accredited
- Chemical Processing
- Coatings
- Heat Treating
- Materials Testing Lab
- Nonconventional
- Machining and Surface Enhancement
-NDT
-Welding
The Aerostructures Qualified Supplier
Document (QSD) lists processes that
require Aerostructures approval per RPS
1000-2 Controlled Processes and
Materials Nadcap accreditation is required
for all Nadcap covered processes per
ASQR-01
Suppliers or subcontractors may only
perform those controlled processes for
which the supplier is listed in the QSD Use
of QSD listed sources does not relieve the
suppliers responsibility for the quality of
purchased materials and services
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
CUSTOMER S APPROVED SUPPLIER LIST LINK
APPROVED SPECIAL PROCESS LIST
Supplier Reference
httpswwwairbuscombe-an-airbus-
supplierhtml
CSPL - Certified Special Processes List
CSPL is the oficial source of certified
suppliersspecial processes couples
Available through portal COMPASS at
httpscompasscasaeadsnetirjportal
Certified special
processes list (CSPL) will be regulated by
the specification CASA-1400 - Industrial
Qualification and Processes Certification
Airbus Helicopter Couple List
Provided directly by Spirit
Boeing Program
Approved Process Sources D1-4426
Airbus Program
httpswwwairbuscombe-an-airbus-
supplierhtml
Copy is Available at
GKN Aerospace Services Data Store -
Login
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
APPROVED SUPPLIER LIST
Special Process Suppliers
Provided directly by KAL
Boeing Approved Process Sources D1-
4426
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Qualified Supplier Document (QSD)
httpmaterielgoodrichcom
httpwwwutccomSuppliersPagesAeros
pace-Supplier-Quality-Requirement-
Documentsaspx
Provided directly by SONACA
Airbus
httpswwwairbuscombe-an-airbus-
supplierhtml
Airbus Defence amp Space SAU
Approved Suppliers Catalog
METALLIC RAW MATERIAL REQUIREMENT
The supplier may only procure metallic raw
materials from a company or customer
approved stockist
APPROVED SUPPLIER LIST
GKN - Cowes Approved Material Mills
Available at
httpswwwgkncowescoukstoreaspf=g
eneralQUALITY
Refer SQA01 if metallic raw material is
unavailable from a GKN approved Material
Mill for alternate source
The supplier may only procure metallic raw
materials from approved list of Qualified
Distributor List (QDL)
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
RAW MATERIAL CERTIFICATION REQUIREMENT
Shall ensure that raw material is procured
to the latest revision of the specification
unless otherwise requested by the
Engineering definition
Raw material certification for material or
parts shall reflect the form and size of the
raw material as originally manufactured by
the raw material producer
Certification shall show clear traceability to
the manufacturer of the raw material
including ingot source all processing heat
treatment chemical processing and
inspections as required by applicable raw
material specification requirements
Where material is sourced via a number of
stockists then the traceability through all
stockist movement is required
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT
The supplier shall flow down the requirements of this
document to their subcontractors when Data Sets and Data
Set Derivatives are used
MAA1-10009-1 - Quality Assurance
Standard for Digital Product Definition at
Spirit Aerosystems Inc Suppliers
Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality
Requirements Aerostructures Addendum
COORDINATE MEASUREMENT SYSTEMS (CMS)
REQUIRED NADCAP MampI ACCREDIATATION
AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS
Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work
package that supplier are supplying
INFO Boeing Change from Mandate to Optional to
become NADCAP MampI due to lack participant Refer below
letter
Mandatory as per Supplier Nadcap
Accreditation March 2017
Document Related NADCAP can be found
at
httpswwwairbuscombe-an-airbus-
supplierhtml
Mandatory as per TEIMS-MM-171102-02
Nov 2017
Deadline MampI Accreditation is January
2019
MAA1-10009-1 - Quality Assurance
Standard for Digital Product
Definition at Spirit AeroSystems Inc
Suppliers
CUSTOMER QPL
Supplier Reference
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Applicable for Airbus Program
Supplier distributor shall only utilize Airbus
Approved amp Qualified Sources as define in
QPL (Standard Parts amp Material Specified
Parts Standard Vendor Parts) and QSPL
Note Available in the Airbus supplier portal
or from CTRM AC on request
Suppliers must use subcontractors for
controlled processors that are in the QSD
Nadcap accreditation is required for all
controlled processes where applicable
QUALITY ASSURANCE PLAN
Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005
PURCHASE ORDER (PO) ENDORSEMENT
INFORMATION BY SUPPLIER TO SUBCONTRACTORS
Supplier shall
Specific requirement for Shelf life Products
(ldquopre-pregsrdquo and film adhesives)
Each batch of cooled materials will be
monitored checked by appropriated
thermo recorders from the place of
material manufacturing to the final
destination of use of the product including
intermediate transports and storages This
requirement is mandatory
Supplier will systematically specify above
thermo recorders range in their PO and
analyse the records according to the
storage specifications and product
associated standards of each material
Applicable To Suppliers To
Subcontractors
This Order Is In Furtherance Of A
(Annotate Customer Appropriately EG
Airbus Boeing Etc) Order Through Spirit
Aerosystems (Europe) Limited And Is
Subject To The Quality Requirements Of
Both Parties
Applicable to KAL Boeing Program
Supplier shall assure that D1-4426
Appendix D Requirement are specified on
their PO when supplier has subcontractor
for special process or product including
Special process
Applicable to POs issued for Member-
designed products
Pos issued for Member Designed
Products shall include the statement For
UTAS End Use
FAI
M20228 - First Article Inspection for
Suppliers
AS9102 - Aerospace First Article
Inspection Requirement
CASA 1073 - First Article Inspection
AS9102 - Aerospace First Article
Inspection Requirement
ER070 06-11 - Acceptance of the First
Production Article of a procured item
AS9102 - Aerospace First Article
Inspection Requirement
MAA1-10042-2- First Article Inspection
Form Completion
PRO 3331 - First Article Inspection -
Malaysia
AS9102 - Aerospace First Article
Inspection Requirement
SQA01 - Quality Requirements for
Suppliers
GKN FAIR Guidelines for suppliers
SQA01 Guidance Material FAI Review
AS9102 - Aerospace First Article
Inspection Requirement
Available at
wwwgkncowescouk
ASGSQR-001 - First Article Inspection
Requiremets
AS9102 - Aerospace First Article
Inspection Requirement
ASQR-01 - Supplier Quality Systems
Requirements
ASQR-01-AA - Supplier Quality Systems
Requirements Aerospace Addendum
Available at
httpmaterielgoodrichcom
In Addition to the AS9102 FAI Must Also
Be Performed When A Purchase Order
Change Affects The Part Including
Configuration Control Sheet Changes
The Distributor is required to flow down all
UTAS FAI requirements to the
manufacturer If the manufacturer
completed the FAI to the ASGUTAS
engineering documents and part number
the distributor can use this to fulfill the FAI
requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
FOD
Supplier shall havecomply to
In accordance with suppliers Foreign
Object Prevention Requirement
CASA-1451-50-FT - FOD Prevention
Program
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defences Organizations
APPENDIX 4 SQAR-BQF-002
Requirement of FOD Prevention
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
ASENSJAC 9146 - Foreign Object
Damage (FOD) Prevention Program -
Requirements for Aviation Space and
Defense Organizations
To include cleanliness of manufacturing
processes and residual magnetism as
additional program elements
Applicable to Boeing Package
D6-85622 - Foreign Object Debris
Foreign Object Damage (FOD) Prevention
Requirements for Boeing Suppliers
CONTROL OF COUNTERFEIT PART
Supplier shall prevent and mitigate the use counterfeit parts
in accordance with
As per ADS MEMOASEN9100
AS5553 for Electronics
AS5553 for electronic components
AS6174 for non-electronic product
SQAR-BQF-002 - Supplier Quality
Assurance Requirements
AS5553 for electronic components
AS6174 for non-electronic product
SUPPLY CHAIN RISK MANAGEMENT
Shall implement accordance to
ARP9134 - Suppy Chain Risk
Management
ARP9134 - Suppy Chain Risk
Management
RELEASE DOCUMENTS (CoC)
When a supplier has been issued a Letter
of Authority from SpiritSPIRIT000 shall be
stated as the Customer ApprovalAuthority
and Referenced on the COC
S700 PARTS or 275 PARTS
S700 Or 275 Parts Are Not Industry
Standards Final Inspection amp Complete
FAIR Per AS9102 are required
Suppliers of Aerostructures Standard Parts
(S700) that require processing to RPS 1-
000-2 Controlled Processess and
materials must use sources listed in the
QSD for Controlled Processes
DISTRIBUTOR REQUIREMENT
Distributor Stockist Shall Ensure That All
Material Products (Defined As Materials
Semi-Finished ProductsStandard Parts
And Specified Parts) Delivered To The
Purchase Are
bullPurchased From Airbus Approved Sources
bullQualified By Airbus bullDefined In The Joint Contract With Airbus
AGS amp Material Distributors Shall Carry
Out Periodical Verification Of Fasteners amp
Materials Against The ManufacturerS
MechanicalChemical Test Certification
AGS Distributor Must Also Carry Out
Dimensional Checks On Supply Parts
All Distributors of Metals Electronics and
Hardware in the supply chain shall be on
the UTC QDL
List Available
HttpWwwUtcComSuppliersPagesAer
ospace-Supplier-Quality-Requirement-
DocumentsAspx
EYE EXAMINATION
All employees engaged in inspection tasks
on the companys products shall have eye
sight assessments (not exceeding 2
yearly) in accordance with the relevant
nationalinternational standard in force at
the time
Supplier shall have a process for on-going
verification of visual acuity and color vision
for individuals performing product
inspection
LABORATORY APPROVAL LIST
Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal
DELEGATION OF PRODUCT VERIFICATION
Supplier shall notify customer and comply to
CASA-1114 - Procedure For The
Evaluation Of Airbus Defence amp Space
Subcontractors And The Delegation Of
Quality Inspection
AS9015 - Supplier Self Verification
Process Delegation Programs
AS9117 - Delegated Product Release
Verification
Applicable to Boeing Program
SAA-BOE-QU-GU-ALL-080
Delegated Supplier Source Inspection
AS9117 - Delegated Product Release
Verification
AS13001 - Supplier Self Release Training
Requirements
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DESIGN RESPONSIBLE SUPPLIER
Supplier of products defined by a designdrawing proprietary
to that supplier and linked to a Customer part number
through the use of a Customer-referenced drawing andor
other purchase order requirements
Design Responsible Supplier shall have a
comprehensive special process
management program in place for the
special processes
-The program shall include maintaining a
list of qualified Special Process Suppliers
along with their Nadcap approval status
- If Special Process Suppliers do not hold
Nadcap certification Design Responsible
Supplier shall maintain appropriate
oversight of internal and supplier
processes including but not limited to
onsite special process audits periodic
testing of product and other means to
validate product integrity
MEASURING AND TEST EQUIPMENT (MampTE)
REQUIREMENT
CALIBRATION REQUIREMENTS
The supplier shall
ISO 17025CASA-1400-55-FT - Laboratories
ApprovalISO 10012 and EN9100
ISO 10012 ISO 17025 or ANSINCSL
Z5403
The Calibration interval analysis
methodology used to maintain the reliability
of MampTE shall meet a minimum 95
reliability for MampTE
in-tolerance at the end of their interval
schedule
Any out of tolerance MampTE condition
exceeding 25 of the product tolerance
when product tolerance is known or when
measured error of the MampTE is greater
than two times
the calibration tolerance when product
tolerance is not known
Supplier should select MampTE with an
accuracy ratio of 10 to 1 (product
tolerance to MampTE tolerance) however
accuracy ratios as low as 4 to 1 are
acceptable unless otherwise specified
Use of MampTE with accuracy ratios less
than 4 to 1 are not permitted unless a
detailed measurement uncertainty analysis
in accordance with ANSINCSL Z5403
indicates an uncertainty ratio of 15 to 1 or
better and the measurement process is
maintained under statistical quality control
VALIDATION OF RAW MATERIAL
Applicable to Boeing Package
Supplier shall comply to
ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)
Validation of Raw
Material Test Reports
RELEASE DOCUMENTS
Spirit Approval No SPIRIT000 shall be
stated on the supplier certificate of
conformance (CoC)
LIST OF SUBTIERS SUBCON
Suppliers will provide Spirit Supplier
Quality with a list of Tier suppliers used on
Spirit work packages
This list will be forwarded to Spirit
Procurement Quality Agent on an annual
basis (April each year)
Current List Of Subcontractors shall be
available upon request List shall Include
1 Name Of Subcontractors
2Address
33rd Party Certificate
4Email Tel Fax
5 Name Of Qa Manager
6 Part Descr amp Special Process List amp
Nadcap
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
SUPPLIER QUALITY REQUIREMENTS
Doc No SQR 001
Revision C
Effective Date 01012019
APPENDIX D Customers Applicable Requirements Matrix
SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA
DOCUMENTED INFORMATION AND RETAINTION
REQUIREMENT
A10010 amp A10010 Appendix A for is a
guideline to identify the records to be
archived and for which duration
The minimum documentation conservation
period requirements are set out in
specifications CASA-1201 and CASA-
1033
All the documents and certification of the
product
Shall keep on file during the period
required by FAA EASA whichever is
greater (and at least 7 years)
FAI and Qualification Reports
Shall be retain during the operational life of
the product +3 years
ER070 16-01 Annex 6 is a guideline to
identify the records to be retained
archived and for which duration
All quality records shall be retained in
accordance with in accordance with DOA
requirements and EN9130
Applicable to Boeing Program Quality
Assurance Record
Min 10 years from the date of shipment
Records of special qualification of product
equipment facility or process
10 years from manufacturing date of the
last parts produced Process
Note At expiration of such period Spirit
reserves the right to request delivery of
such records
and shall be notified in writing prior to
disposal
SQA01 - Quality Requirements for
Suppliers
All contract related documentation
including (production plans heat treatment
charts inspection protocols including test
results and shipping documents)
Min 30 years and after the sale of the last
Aircraft of the A350 model for another 5
years
A10010 amp A10010 Appendix A
applicable for Airbus Package
All Quality records traceable to the
conformance of product part numbers
Min 11 years from the end of contract
FAI
11 years past final delivery of the last
product
Any disposal of records during at the
expiration shall notify KAL
Changes to documented information (eg
work instructions travelers routers test
reports
shipping documents) shall be recorded
dated and traceable to a qualified person
making
the change (eg name signature stamp
electronic signature) with a permanent
marking
method and the original information being
legible and retrievable after the change
Retained documented information needed
to provide evidence of conformance
Table 3 ASQR 01 RDI Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
30y - Manned Space Program Hardware
10y - All other parts
Table 4ASQR 01 Radiographs and
Images Retention
40y - Flight Safety Parts Safety Parts
Flight Critical Parts
10y - Serialized parts
2y - Non-serialized parts
In accordance with the
EN 9130 and
A10010 amp A10010 Appendix A for
Airbus Package
CONTROL OF NON CONFORMING
Supplier shall have a root cause and
corrective action process consistent with
the 8D methodology in AS13000
SAMPLING PLAN
Supplier shall perform 100 Inspection for in Process and
final unless formal Sampling Plan Sampling Inspection
required customer approval
Comply with the requirements of
ASQR-201 and AS13002
VISION REQUIREMENTS
AITM 6-3004
Airbus Test Method
For Inspection Processes
Visual Inspection
TOOLING REQUIREMENTS
Supplier comply to
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
CASA-1041 - Tooling Control
CASA-1033-51-FT - Subcontracted
Tooling Treatment and Control
E1 09 03D - Controlling Geometric
Interchangeability for Structural and
Mechanical Elements
A1094 - Airbus Supply Chain -Specific
Tooling Requirements
STM-130010-23 - Tool Identification
STM-130010-32 - Generalized Tooling
Procedure
Q-06-005 - Supplier Tooling Control
Instruction
TM-10J - Supplier Tool Accountability
Requirements
RISK ASSESSMENT
Implement accordance to
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
When specified by Airbus Helicopters the
Supplier shall deploy APQP for each Major
change (design or process development)
of Build-to-Spec Build-to-Print and Design
amp Build products
EN9145 - Requirements for Advanced
Product Quality Planning and Production
Part Approval Process
APQP (Advance Product Quality Process)
will be used to ensure product risk control
PFMEA (Process Failure Mode amp Effects
Analysis) shall be used to structure the
mitigation for risk
CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED
CTRM
SUPPLIER RATING SYSTEM
Partnering For Excellence
Jan 2019ZerO Defect On time
Objective
Provide objective data for use in supplier management and
sourcing decisions
Promote and encourageimproved communication on
performance issues
Identification of continuousimprovement and cost savings
opportunities
Recognition of exceptional supplier performance
Key Notes
1CTRM continuously monitor supplierrsquos performance on a monthly basis
2
Where monthly performance for OTD is GREEN but
AMBER for QUALITY (or vice versa) the performance will
be AMBER Monthly performance will be based on the
lowest score
3Supplier Rating Card will be will be provided to the
supplier on a six-month time cycle or upon request
Performance Level
PerformanceEscape
(PPM)
On Time
DeliveryOverall Performance Level
RED gt 10 000 lt 90 Not Performing Supplier
AMBER lt= 10 000 gt= 90 Supplier Needs Improvement
GREEN lt= 5000 gt= 100 Performing Supplier
Measurement
2 MAIN CRITERIA
ESCAPE
(PPM) OTD
PPM1
Level Range
GREEN lt= 5000
AMBER lt= 10000
RED gt 10000
OTD2
bull Total Line Due 136
bull Total Line Open 36
bull Total Line Closed 100
OTD 100136 x 100
73
Example
No Item Description
1Missed delivery windows
(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe
2Incorrect shipping quantity
(Over Short)
Supplier supply over short quantity from
the ordering
3 Incorrect missing documentation
Incomplete documentation amp impact
to delivery activities (such as invoice
pick list etc)
OTD2
Level Range
GREEN =1000
AMBER gt= 900
RED lt 900
3 OTD3
Performance Rating Card
Performance Summary
R
A
G
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments
UNDERPERFORMED
PROGRESSING
PERFORMING
bull Notify supplier via memo
bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments
bull Propose to do Fast Lane at IQC
bull Consider for Direct Shipment (if applicable)
bull Issue letter of recognition
Fast Lane Criteria
0 PPM amp 0 Escapes for the Last 12 Months
100 On-Time Delivery for the Last 12 Months
Notification RED Supplier
LetterCTRM SUPPLIER
From CC To CC
1st Letter HoD COO Manager CEO
2nd Letter HoDivGCEO
COOCEO
Customer
(CTRM
Accounts
Customer)
3rd Letter COO GCEO CEO
Customer
(CTRM
Accounts
Customer amp
Customers
quality)
4th Letter GCEO - Customer CEO
Escalation
Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue
Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6
consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue
Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party
Inspection CTRM Onsite Inspection No Future Quotation
Exit Criteria 6 Consecutive shipments without delays or quality issue
SUPPLIER
WATCH
LIST
SIP
SIP
EXTENSION
CEASE TERMINATE
Start
EndNotification Level Enter Criteria Consequences Exit Criteria
VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval
Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)
bull Clearly define the problem (s) target and improvement goal
Measurebull Establish a performance baseline for supplier
Analyzebull Identify and engage the supplier for in-depth root cause
analysis and corrective action
Improvebull Execute a corrective action plan (s)
bull Supplier Monthly Report
Controlbull Monitor results over time to ensure improvement
sustainability
Month Month Month Month Month
CTRM Expectation
We strive to receive materialsparts from our supplier with 0 PPM ZERO
DEFECT
Catch defect before shipping to CTRM andCTRMrsquos customer ZERO
ESCAPE
Ensure 100 On Time Delivery with complete
documentation and correct amount ordered OTD
QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy
Lets make it happenThank You
Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)
Company Name
Company Address
Name Quality Representative
Signature
Date
Note
Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request
Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy
COMPLIANCE MATRIX | |||||||||||
SQR-001 | |||||||||||
Rev C | |||||||||||
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required | |||||||||||
SUPPLIER NAME | COMPLETE BY | ||||||||||
ADDRESS | DATE | ||||||||||
SQR 001 CLAUSE | COMPLY NOT COMPLY NA | PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE | |||||||||
20 | QUALITY SYSTEM REQUIREMENTS | ||||||||||
21 | |||||||||||
22 | |||||||||||
23 | |||||||||||
24 | |||||||||||
30 | SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER | ||||||||||
31 | |||||||||||
32 | |||||||||||
33 | |||||||||||
40 | COMMUNICATION INTERACTION | ||||||||||
50 | RIGHT OF ACCESS | ||||||||||
60 | APPROVED SUPPLIER LIST | ||||||||||
70 | COMPLIANCE TO CONTRACTUAL REQUIREMENTS | ||||||||||
71 | |||||||||||
72 | |||||||||||
73 | |||||||||||
74 | |||||||||||
75 | |||||||||||
80 | LANGUAGE | ||||||||||
90 | CODE OF CONDUCT | ||||||||||
100 | PROTECTION OF PROPRIETARY INFORMATION | ||||||||||
110 | DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD) | ||||||||||
111 | |||||||||||
112 | |||||||||||
113 | |||||||||||
114 | |||||||||||
120 | NOTIFICATION OF COMPANY CHANGES | ||||||||||
121 | |||||||||||
122 | |||||||||||
123 | |||||||||||
130 | ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE | ||||||||||
131 | |||||||||||
132 | |||||||||||
133 | |||||||||||
140 | CONFLICT MINERAL | ||||||||||
150 | DOCUMENTED INFORMATION RETENTION AND DISPOSITION | ||||||||||
151 | |||||||||||
152 | |||||||||||
153 | |||||||||||
154 | |||||||||||
155 | |||||||||||
160 | OBSOLESCENCE NOTIFICATION | ||||||||||
170 | CALIBRATION AND TEST CERTIFICATION REQUIREMENT | ||||||||||
171 | |||||||||||
172 | |||||||||||
180 | DISTRIBUTOR REQUIREMENT | ||||||||||
181 | |||||||||||
182 | |||||||||||
183 | |||||||||||
190 | MANUFACTURER OF STANDARD PARTS | ||||||||||
200 | QUALITY ASSURANCE PLAN (QAP) | ||||||||||
210 | COUNTERFEIT PART | ||||||||||
211 | |||||||||||
212 | |||||||||||
213 | |||||||||||
214 | |||||||||||
220 | CONTROL OF SUBTIER SUPPLIERS | ||||||||||
221 | |||||||||||
222 | |||||||||||
223 | |||||||||||
224 | |||||||||||
225 | |||||||||||
230 | DELEGATION OF PRODUCT VERIFICATION | ||||||||||
231 | |||||||||||
232 | |||||||||||
240 | VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS | ||||||||||
241 | |||||||||||
242 | |||||||||||
243 | |||||||||||
250 | TEST SPECIMENS REQUIREMENT | ||||||||||
260 | VALIDATION AND CONTROL OF SPECIAL PROCESSES | ||||||||||
270 | INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE) | ||||||||||
271 | |||||||||||
272 | |||||||||||
273 | |||||||||||
280 | FIRST ARTICLE INSPECTION REPORT (FAI) | ||||||||||
281 | |||||||||||
282 | |||||||||||
283 | |||||||||||
284 | |||||||||||
290 | ENGINEERING QUERY NOTES EQN | ||||||||||
300 | CHANGE NOTE CN | ||||||||||
310 | STOP NOTE | ||||||||||
320 | DESIGN AND DEVELOPMENT CONTROL | ||||||||||
330 | STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE | ||||||||||
340 | TRAINING AND STAFF COMPETENCIES | ||||||||||
341 | |||||||||||
342 | |||||||||||
343 | |||||||||||
344 | |||||||||||
345 | |||||||||||
346 | |||||||||||
347 | |||||||||||
350 | SHELF-LIFE CONTROL | ||||||||||
351 | |||||||||||
352 | |||||||||||
360 | PACKAGING | ||||||||||
361 | |||||||||||
362 | |||||||||||
370 | FOREIGN OBJECT DAMAGEDEBRID (FOD) | ||||||||||
380 | DELIVERY | ||||||||||
381 | |||||||||||
382 | |||||||||||
383 | |||||||||||
390 | RELEASE DOCUMENTs | ||||||||||
391 | |||||||||||
392 | |||||||||||
393 | |||||||||||
394 | |||||||||||
400 | MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL | ||||||||||
401 | |||||||||||
402 | |||||||||||
403 | |||||||||||
410 | CONCESSION | ||||||||||
420 | DIRECT SHIPMENT REQUIREMENT | ||||||||||
430 | TRANSFER OF WORK | ||||||||||
431 | |||||||||||
432 | |||||||||||
433 | |||||||||||
434 | |||||||||||
440 | LAST ARTICLE INSPECTION (LAI) | ||||||||||
450 | CONTROL OF NON- CONFORMING PRODUCT | ||||||||||
451 | |||||||||||
452 | |||||||||||
460 | NOTIFICATION OF ESCAPE (NOE) | ||||||||||
461 | |||||||||||
462 | 462 | ||||||||||
470 | GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR) | ||||||||||
471 | |||||||||||
472 | |||||||||||
473 | |||||||||||
474 | |||||||||||
475 | |||||||||||
476 | |||||||||||
477 | |||||||||||
480 | SUPPLIER CORRECTIVE ACTION REPORT (SCAR) | ||||||||||
490 | VERIFICATION AND VALIDATION ACTIVITIES | ||||||||||
500 | CONTINUAL IMPROVEMENT | ||||||||||
510 | SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS | ||||||||||
511 | |||||||||||
521 | |||||||||||
520 | NADCAP CERTIFICATION | ||||||||||
530 | CONTIGENCY PLAN | ||||||||||
540 | SUPPLIER PERFORMANCE RATING | ||||||||||
SUPPLIER REQUEST FOR CHANGE | Request No | |||||||||||
SECTION A TO BE COMPLETED BY SUPPLIER | ||||||||||||
PRODUCT IDENTIFICATION | ||||||||||||
Requestor Name | ||||||||||||
Supplier Name | No Phone | |||||||||||
Address | Date | |||||||||||
AFFECTED MATERIAL DETAILS | ||||||||||||
Part Number | ||||||||||||
Part Description | ||||||||||||
TYPE OF CHANGE | ||||||||||||
Plant Location | Certification Approval | |||||||||||
Process (manufacturing assembly inspectiontest tooling) | Sub- Contractors Major Suppliers | |||||||||||
Material | Others | |||||||||||
CHANGE DESCRIPTION | ||||||||||||
Detail description of proposed change | ||||||||||||
Temporary | ||||||||||||
Duration (in week) | ||||||||||||
Permanent | ||||||||||||
REASON FOR CHANGE | ||||||||||||
- Explain why change is being proposed | ||||||||||||
- Attached any supporting datareports that describe the change | ||||||||||||
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC | ||||||||||||
QUALIFICATION CAPABILITY PLAN | ||||||||||||
- Explain what will be done to ensure qualification capability is fullfilled | ||||||||||||
POINT OF EMBODIMENT PLANNING | ||||||||||||
Date the supplier is targeting to implement the change | ||||||||||||
(No impacted product to be ship to CTRM AC prior CTRM AC Approval) | ||||||||||||
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL | ||||||||||||
IMPACT OF THE CHANGE | ||||||||||||
Brief description of the impact | ||||||||||||
Cost | ||||||||||||
Prod Lead TimeSchedule | ||||||||||||
Others | ||||||||||||
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER | ||||||||||||
Request FAI Data Pack | Process Flow | |||||||||||
Change Update ERP System | Gap Analysis | |||||||||||
Certification Approval | Update Quality Plan Procedure | |||||||||||
Update CTRM AC ASL | Other | |||||||||||
REVIEW BY | ||||||||||||
DEPARTMENT | NAME amp TITLE | SIGNATURE amp DATE | ||||||||||
QUALITY | ||||||||||||
ENGINEERING | ||||||||||||
PROGRAM | ||||||||||||
BUSINESS SUPPLY CHAIN | ||||||||||||
APPROVAL | ||||||||||||
Approved with above data and action required | ||||||||||||
Reject | ||||||||||||