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Supplier Profile Questionnaire
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Page 1 of 5
SUPPLIER PROFILE QUESTIONNAIRE (SPQ)(All questions must be answered)
Purpose
The information that a supplier submits in this questionnaire will be treated as strictly confidential.
Supplier declaration
Date Completed: (yyyy-mm-dd)
Company Name:
Address:
Web page:
Company registration number:(typical official registration number for country example: DUNS, KRS, etc.)
Contact Person: Position:
E-Mail Address:
Phone Number: Fax:
Main product families / core technologies:
Zinc castings Electronic components ForgingAluminum castings Electronic assemblies Cold pressingIron castings Electrical cables SpringsMachining Connectors Sheet metal partsSurface protection Connector / PCB frames TurningRubber parts Motors Standard partsPlastic parts Mechanical Assemblies
Electro-mechanics
Other:
(Attach a copy of company presentation)
In which of the following regions do you have production facilities:
Europe APAC India
Do you currently conduct any business with WABCO? If yes, please specify
Have you conducted business with WABCO in the past? If yes please specify
Are you ISO 9001 certified? Are you ISO/TS 16949 certified?
Do you adhere to all legal and statutory requirements (i.e. child labour)
The purpose of this SPQ is to obtain sufficient information in order to evaluate the suitability of potential suppliers to meet WABCO's requirements.Suppliers are invited to complete the SPQ and to submit it, together with any relevant supporting information. By filling in this questionnaire, please do not change its content and format. The completed document should be provided to WABCO in electronic format.
Supplier confirms that the information contained in this SPQ response is correct at the time of completion. Any changes relevant to this questionnaire will be notified to WABCO without undue delay.
In addition to this SPQ WABCO expects all its Suppliers to comply with WABCO General Terms & Conditions which are being available on WABCO web page.
Southeast Asia
North America
Latin America
Yes No
Yes No
Yes No
Yes No
Yes No
Page 2 of 5
SUPPLIER PROFILE QUESTIONNAIRE (SPQ)(All questions must be answered)
I. General:
1 Are you a part of group or holding company?
2 Type of company ownership (private, public, family, quoted on a stock exchange etc.)
3 Do you have any joint-venture with other companies? If yes, please name
4 Owners, shareholders and % of share
5 How many legal entities do you have?
6 Name your main customers and how much those customers have of your total business (in %)Customer Location (country) Business share (%)
1 %2 %3 %4 %
7 Annual Sales: Year:(Last 3 years) k€ k€ k€
8 Automotive share in sales / year: % % %
9 Export share in sales: % % %
10 Attach a copy of your balance sheet, cash flow and profit & loss statement from the last 3 years
11 Sales forecast Year:(Next 3 years) k€ k€ k€
12 Indicate following financial ratios: Financial charges / sales ratioCash flow / sales ratioDebt to equity ratioLiquid assets / balance sheet ratio
13 Indicate shareholders equity: k€
14 Investments done during the last 3 years:Year:Investment: k€ k€ k€
15 Describe main investments made during last 3 years:
16 Investments planned for the next 3 years:Year:Investment: k€ k€ k€
17 Describe main investments planned for the next 3 years:
18 Do you use factoring?
19 Do you agree to use self-billing?
20 Total number of employees:
21 Proportion between direct / indirect employees /
Sales:
Sales:
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Yes No
Yes No
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Page 3 of 5
SUPPLIER PROFILE QUESTIONNAIRE (SPQ)(All questions must be answered)
22 Number of employees per department: QualityEngineeringSalesPurchasingLogisticsProjects
23 Average absenteeism level (yearly basis) %
24 In which of listed departments do you have contact persons speaking English:
Sales Logistics Quality Engineering
25 Is your labor force unionized?If yes give number of strikes since 2000:
II. Manufacturing Capacity
26 Describe your working pattern / capacity utilization:Days / week: Shifts / day: Hrs./ Shift:
27 Current Capacity Utilization (%): %
28 Do you perform capacity review for short, medium and long term?
29 Describe your in-house facilities, location and type of activitiesCountry, City Manufacturing Assembly Engineering Toolshop Storage Others:
Others:
30 Are any processes/operations sub-contracted (welding, surface protection, assembly etc.)? If yes, please describe and identify sub-contractors used:
31 Have you incorporated the Lean Manufacturing approach in your organization?
III. Equipment & Machinery
32 Do you have a formalized and documented preventive maintenance program?
33 List or attach a list of your Manufacturing Equipment:
34 Describe your in-house Measurement Equipment (type of the machine / gauges / flowmeter etc.)Manufacturing
Assembly
Calibration
Tool shop
35 Are the processes checked and released by the specialist for industrial safety?
36 Do you have equipment to perform cleanliness test on parts?
Yes No
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Yes No
Page 4 of 5
SUPPLIER PROFILE QUESTIONNAIRE (SPQ)(All questions must be answered)
IV. Product Development and Testing
37 Do you have a lab support facility? If yes describe lab equipment, staffing, etc.
38 Do you have on-site prototype capability? Design?Build?
39 Do you have on-site tool-making capability? Design?Build?Maintenance?
40 Do you utilize simulation tools: Mould flowFEM
41 What kind of CAD System do you use (eg. Pro-Engineer, CATIA ...)?
42
43 Do you perform and document design FMEA?
44
45 Are you familiar with the IMDS requirements?
46 Do you provide IMDS information for parts you supply to your customers?
V.
47 Do you measure and track external PPM level?If yes what is your external PPM level for the last 12 months?
48 Do you have a documented procedure for handling customer claims?
49
50 Do you have a formalized supplier evaluation / approval system?
51 What requirements do you officially put on your suppliers?ISO 9001 certificates ISO 14001 certificatesISO / TS 16949 certificates EDI system connectionOthers (please specify)
52 Do you monitor your suppliers performance for: Quality:Delivery:
53 Do you perform and document process FMEA?
54 Do you have a complete and documented gauge control system?
55 Do you utilize Statistical Process Control (SPC) Methods?
56 Do you measure and track internal PPM level?If yes what is your internal PPM level for the last 12 months?
57 What is your scrap rate as % of sales? %
58 What is your total non quality cost (including scrap rate) as % of sales? %
59 Have you incorporated the Six Sigma approach in your organization?
60 Do you maintain an up-dated Quality Management System manual?
Do you utilize any system like for example APQP (system for preventive quality planning related to development projects)? If yes describe
Do you have facilities, expertise and resources to provide technical assistance in the design and development of your products?
Quality:
Do you have failure analysis testing capabilities (i.e. hardness measurement, material analysis, cycle testing, etc.)?
Yes No
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Yes No
Yes No
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No
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Yes
N/A
No
No Yes
Yes No
Yes
No Yes
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No Yes
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N/A
Page 5 of 5
SUPPLIER PROFILE QUESTIONNAIRE (SPQ)(All questions must be answered)
61 Types of valid quality certificates: ISO 9001ISO / TS 16949Other, list
62 Do you have insurance for legal liability, product liability and costs of recall?
63 Are you able to do a calibration of measurement equipment in-house?
64 Do you have a formalized and documented lot traceability system?
VI. Safety, Health and Environment
65 Are you ISO 14001/EMAS certified?
66 Are you ISO 18001/OHSAS certified?
67 Do you utilize such preventive safety tools like S-FMEA or similair?
68 Number of accidents from the last 12 months
VII. Management Control & Audit
69
70 Do you measure and track on time delivery rate to your customers?If yes what is your % on time-time delivery to customers for the last 12 months
VIII. Project Management
71 Describe your project management skills and approach
IX. Productivity
72 What is your cost reduction performance per year? %
73
74 Do you provide open book costing (cost breakdown) to your customers?
X. Logistics
75 Do you use a Kanban system?
76 Are you prepared to ship parts on a “JUST-IN-TIME” delivery basis?
77 Is your order entry system computerized? Specify the system
78 Is EDI connection possible?
79 Do you have a computerized material requirements planning system? Which?
80 What is your stock level: in value [k€] in number of daysactual / target actual / target
raw material / /work in progress / /finished goods / /
81 Are you prepared, if requested, to quote using and use returnable containers?
82 Do you have Bar Code Capabilities (VDA Labels)?
83 Are you prepared, to quote and deliver through the consignment stock or bonded warehouse?
Do you have a business contingency plan to ensure continuous supply in the event of for example strike, bancrupcy of the subsupplier, flood, fire etc.
Are you committed and prepared to share cost reductions generated by process improvements, proposed design / material changes?
Yes No
No
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Yes
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No Yes
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N/A