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Aligning for Success
Supplier Diversity:
JLL (buy-side)Denver ClarkCPO, Americas JLL
Bill MillerSVP - SCMP
sig.org/summit
Creating a High Performing Supplier Diversity Program
Sourcing Industry GroupBill Miller – SVP Platform OperationsSupply Chain Management & Procurement3/16/17
© Jones Lang LaSalle 2017 3
Organizational Overview
© Jones Lang LaSalle 2017 4
Jones Lang LaSalleWe create value for companies and institutions that invest in and use real estate
$6.2B 77,000
300 80
A financial and professional
services firm specializing in
commercial real estate
services and investment
management
Scalable Accessible
High Growth
Facilities
Management
Project
Management
Lease
Admin
Strategic
Consulting
Tenant
Rep
BrokerageTechnology
Consulting
Energy &
Sustainability
© Jones Lang LaSalle 2017
SCMP OrganizationFunctional
CPO
Denver Clark
Project Management
Sam Mehal
Synergy
PDS Category Management
Platform Operations
Bill Miller
Technology
Vendor Portal
JLL Marketplace
Remote Support Services
Supplier Diversity
Enterprise Leverage
Jason Linn
Category Management
Supplier Relationship Management
Preferred Supplier
Programs
Supplier Councils
Multi-Account Group Bidding
Client Delivery
Jon Bloss
Central & Canada
Southeast
Northeast
West
Healthcare
Life Sciences
SCMP Solutions
Variable Sourcing
Evan Jones
Sourcing as a Service
Transitions
Property Management
Lindsay Massengill
MPM Sourcing
Corrigo Supply Chain
Integration
5
01 Have heard it all
1.1 Why should you care
1.2 A response to every sentiment
1.2 Intrinsic value to your organization
1.3 Lead the way; create value
02 Align for success
2.1 There is gold in traditional methods
2.2 Find the new nugget
2.3 Build the program
2.4 Make it stick
03 Make a difference; Make it stick
3.1 Make it foundational
3.2 Stakeholders are abound
3.3 Champion your success
04 Closing
4.1 Winning with Supplier Diversity
Discussion Points
© Jones Lang LaSalle 2017 6
Have heard it allThe sentiment is important, but your response is more…
Not important to
the organization…
May not be important to peer stakeholders?
But is it good for the company? Is it
important to the client ‘at large?’
Supplier Diversity is
important to me; and
to my stakeholders?
Identify new value propositions to grow
program.
Important but not a
priority
Identify new value propositions to grow
program.
© Jones Lang LaSalle 2017 7
Align for Success
Expand the Message
Key Strategies: Define How Supplier Diversity
Helps
Corporate Objectives
Foundational Structure
Value Growth Opportunities
8
How do you make a difference?
© Jones Lang LaSalle 2017 9
Recruiting
• Conference participation
• Web portal registration
• JLL Sourcing Network
• Corporate diversity goals
Set the FoundationFollow traditional methods to establish the foundation
Corporate Members /
Partners of:$265,000,000
Spent with MBE, WBE and
LGBT own firms in 2016!
© Jones Lang LaSalle 2017 10
Disrupt and InnovationBe intentional with your program
To be “more effective and efficient at creating
value, accelerating growth, and ultimately,
promoting the long- term success, disrupt
traditional thinking…”
Denver Clark, Chief Procurement Officer – Americas
© Jones Lang LaSalle 2017 11
Expand the thinkingCatch their attention by identify new value propositions
Engage more deeply with stakeholders
and peers to better promote the
program and potential benefits
Establish measures to confirm
value to the firm
Growth in the Program:
• Improve participation
• Improve communication
• Improve visibility
• Improve and increase selection of
programs
• Create, innovate and/or reduce cost
• Create opportunities for Business Dev
• Stronger CSR reporting
• Expanded opportunities for recognition
© Jones Lang LaSalle 2017 12
Three Strategies to SuccessThere are many opportunities – explore yours!
The Business Collaborative
Signature Boutique Event
Proud co-host of JLL Americas
signature boutique Supplier
Diversity event:
DaVinci
Gold and
Platinum
Award
Winner -
2017
What is JLL Marketplace?Our e-commerce website for ordering and
invoicing of products, that gives you easy
access to JLL leveraged pricing from
national suppliers.
The website serves as a one-stop shop
for any product that would be used to
service JLL managed properties.
3 million + current products and growing
JLL Oral PresentationsPlanned day of deep-dive conversations matching
diverse partners with decision-makers and
influencers of Lines of Businesses.
© Jones Lang LaSalle 2017 13
© Jones Lang LaSalle 2017 14
JLL Supplier Diversity Program
This is our plan to become more intentional with supplier diversity and building
on our success.
SRM
Content
Development
Category
Management
Supplier
Development/
Business
Development
Advisory
Council
Spend Mgmt
and Growth
Council
Recruiting
• Boutique events
• Oral Presentations
• Strategic
engagements
• National
conferences
• Multi-functional
participation
• Sourcing
• Marketing
• Business
development
• LOB stakeholders
• Alignment on priorities
• Alignment on opportunities
• Confirmed strategy
• Established policies
• Data scrub and
analysis
• Demographic
benchmarking
• Client Business
Development
strategy and goals
• LOB specific
programs
• Supplier partnerships
• Refresh logo and
collateral
• New branding
• Standard reporting
Questions?
© Jones Lang LaSalle 2017 15
© Jones Lang LaSalle 2017 16
Evaluation How-to:
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Session #30
Supplier Diversity: Aligning for Success
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JLL
Denver Clark
Bill Miller
