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Supplier Diversity Collaboration
November 5, 2014
Teresa LeFevreVP Supplier Diversity
Supplier Diversity
2
Agenda
• Introduction & Comerica Overview
• Stages of Collaboration
• Collaborating with Internal Teams
• Collaborating with External Organizations
• Wrap-Up
• Q&A
Supplier Diversity
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Introduction
• 19 years of supplier diversity/procurement experience
• Automotive OEM, Tier 1 and Financial Services
• Certified professional of supplier diversity (CPSD) through the Institute for Supply Management.
• Community Involvement:− Board member - Asia Pacific American Chamber of
Commerce, Troy, MI− Board member - Council of Supplier Diversity Professionals,
Metro Detroit− Board member - Dominican Literacy Center, Detroit, MI− Advisory board member for Net Impact, San Francisco, CA
Supplier Diversity
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• Comerica Incorporated (NYSE: CMA) is a financial services company
headquartered in Dallas, Texas, and strategically aligned by the Business
Bank, the Retail Bank, and Wealth Management. Comerica’s nearly
9,000 colleagues focus on relationships, and helping people and
businesses be successful. In addition to Texas, Comerica Bank locations
can be found in Arizona, California, Florida and Michigan, with select
businesses operating in several other states, as well as in Canada and
Mexico. Comerica reported total assets of $68.9 billion at September 30,
2014.
• Fast Facts on Comerica: 22nd largest U.S. financial holding company (as of 6/30/14) Located in seven of the 10 largest cities in the U.S., namely Los Angeles, Houston,
Phoenix, San Antonio, San Diego, Dallas, and San Jose #1 among top 25 companies for supplier diversity by Hispanic Business Magazine #1 pre-paid commercial card issuer 481 offices (as of 9/30/14) 11th largest C&I lender in the U.S. (as of 12/31/13) Among the top 10 Ex-Im Bank working capital lenders
About Comerica
Supplier Diversity
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Comerica Supplier Diversity Program
• Comerica has had an award winning supplier diversity program for more than 20 years
Women’s Business Council-Great Lakes – 2014 Best in Class for Supplier Diversity
MMSDC’s - Corporation of the Year - 10 times since 1993
DiversityInc’s - Top 10 Regional Companies - #1 in 2011, #3 in 2012 & 2013
Hispanic Business - Top 25 Companies for Supplier Diversity - #1 three times since 2008
Black Enterprise - 40 Best Companies for Diversity – 2011, 2012
Supplier Diversity
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Our Core Values
Supplier Diversity
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Definition #1: “To work with another person or group in order to achieve or do something”
Collaboration – Definition #1
Supplier DiversityDavid Coleman - ©2012 Collaborative Strategies
High
Low
Low High
Level of Purpose or Goal
Level of Commitment
Collaboration
Cooperation
Conversation
Coordination
Communication
Collaborative Levels
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Keys for Successful Collaboration
• Standard Best in Class Rules Apply: Commitment from the top of the organization
Clear business case established for supplier diversity
Supplier diversity goals included in performance objectives
Supplier diversity included in the procurement process
Supplier Diversity
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Internal - MSIs
• Market Segmentation Initiative Teams (MSIs): Comerica colleagues, mostly lenders or banking center managers; external facing; focused on establishing Comerica as the bank of choice for their specific market segment (African American, Hispanic, Asian, Middle Eastern, Women, Veteran, LGBT)
• Win/Win
MSI Team - Receives access to potential new customers (direct connection to revenue generation)
Supplier Diversity - Gets additional source of funding and other support for supplier diversity efforts
Definition #1: Work Together to Achieve a Goal
Supplier Diversity
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• Procurement Team: Comerica and Accenture team members focused on sourcing activities.
Supplier diversity goals are included in the buyer’s performance objectives
Buyers understand the business case for supplier diversity
Supplier diversity is included in the sourcing process
Procurement team members support supplier diversity trade fairs, networking events and matchmakers
Internal - Procurement
Definition #1: Work Together to Achieve a Goal
Supplier Diversity
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• Some organizational structures (maybe all) can create adversarial conditions for decision making
HR
Retail Banking
Legal
Finance
Service Co.
Wealth Management
Business Banking
Administration
Definition #2: “To cooperate with an agency or instrumentality with which one is not immediately connected”
Supplier Diversity
P
Collaboration – Definition #1Collaboration – Definition #1Collaboration – Definition #2
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Internal – IT, Finance, Legal, HR, Ops
• Information Services• Business Services Group
Procurement Real Estate & Security
• Enterprise Payments Group• Lending & Trade Services
Diversity Spend by Division
Supplier Diversity
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Keys to Success for Definition #2
• Include Key Leaders on the Supplier Diversity Advisory Council (they become advocates & partners)
• Road Shows – increase Diversity IQ, firmly establish business case
• Interdepartmental “recon” – learn about each groups’ specific needs
• Reward & Recognize!
• Eliminate “us versus them” mindset; establish true collaboration
Supplier Diversity
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Examples of Comerica Board participation:
Supplier Diversity
External – Advocacy Organizations
Increased insight into advocacy organization’s strategic goals & objectives
Opportunities to engage with other corporate executives on Diversity
Increased personal ownership and commitment through board responsibilities
Dallas/Fort Worth Minority Supplier Development
Council
Women’s Business Enterprise Council – Great
Lakes
Michigan Minority Supplier Development
Council
National Association of Women Business Owners
Michigan Hispanic Chamber of Commerce
Asia Pacific American Chamber of Commerce
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Wrap-Up
Key Take-Aways• Collaboration is a process that goes from Conversation to
Collaboration
• Successful collaboration requires shared commitment to a common goal
• Engage key stakeholders, make them a part of the solution
• Reward & Recognize!
• Increase executive ownership through board participation
• Eliminate “us versus them” mindset; establish true collaboration
Supplier Diversity
Thank you!
16 Supplier Diversity
Appendix
17 Supplier Diversity
Supplier Diversity - Recent highlights
Michigan & Texas• Comerica has been nominated for Corporation of the
Year for the Michigan and Houston Minority Supplier Development Councils.
• Comerica is partnering with the Women’s Business Enterprise Council – Great Lakes on a series of webinars: “Women & Wealth, 10 Steps to Financial Security” in August, “Fraud Prevention” in October and “Bridging the Gap between Start up and 2nd Stage Business” in November.
• Comerica and the regional minority supplier development councils co-hosted a Practical Lean Workshop presented by Michael Roberts, Senior Vice President of Continuous Improvement on September 11th in Detroit and on October 16th in Dallas.
• Comerica participated in the 14th Annual Women’s Business Conference in Novi, MI September 29-30th and was recognized by the Women’s Business Enterprise Council – Great Lakes with a “Best In Class” award during the inaugural Excellence in Supplier Diversity Awards.18 Supplier Diversity
Supplier Diversity - Recent Highlights
California:
Comerica hosted a minority business networking event in San Jose, CA on August 13th with The Greenlining Institute. Five of our supplier partners have agreed to participate with us and meet with MBEs to discuss potential opportunities.
Comerica supported the Western Regional Minority Supplier Development Council 2014 EXPO on August 14th in Santa Clara, CA and along with Accenture, met with 19 California based MBEs.
Supplier Diversity
Supplier Diversity Advisory Council
Ad Hoc Members:
Accenture (sourcing partner)
CBRE (facilities partner)
Business Services Group (Executive Sponsor)ProcurementSupplier Diversity ProcurementFinanceReal Estate & SecurityService Company (operations)Human ResourcesRetail BankingWealth ManagementBusiness BankBusiness AffairsCorporate MarketingCorporate LegalPublic Affairs
Supplier Diversity
Role of SDAC Members
• Ensure Corporate adherence to the current supplier diversity policies and objectives.
• Ensure that Comerica is accessible to Minority- and Woman-owned Business Enterprises (MWBE’s).
• Conduct periodic reviews of the Supplier Diversity policy, procedures and progress.
• Assimilate additional/alternative policy statements as deemed appropriate.
• Ensure that the Supplier Diversity objectives are specific and attainable, thereby maximizing departmental accountability.
• Stress MWBE utilization in the development of annual departmental purchasing/contracting plans.
• Assist in identification and recruitment of MWBE’s.
• Encourage and nurture customer relationships with MWBE’s.
Supplier Diversity
Supplier Diversity