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FENNEMORE CRAIG, P.C. PHOENIX 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 FENNEMORE CRAIG, P.C. John P. Kaites (No. 012767) Todd S. Kartchner (No. 021857) Victoria A. Stazio (No. 024838) 2394 East Camelback Road, Suite 600 Phoenix, AZ 85016-3429 Telephone: (602) 916-5000 Email: [email protected] Email: [email protected] Email: [email protected] Attorneys for Arrowhead Mobile Healthcare, Inc. IN THE OFFICE OF ADMINISTRATIVE HEARINGS In the Matter of: Timber Mesa Fire and Medical District dba Lakeside Fire District, Applicant. Case No. 2017A-EMS-0007 DHS (EMS No. 4195) INTERVENOR’S 2nd SUBMITTAL OF ADDITIONAL HEARING EXHIBITS and SUPPLEMENTAL WITNESSES Assigned to: Honorable Thomas Shedden Intervenor, Arrowhead Mobile Healthcare, Inc., dba Show Low EMS (“SLEMS”), through undersigned counsel, hereby submits the following additional hearing exhibits: ADDITIONAL EXHIBITS 237. Affidavit of Sean Werner 238. Emails between D. Porter and V. Shalow dated 10-13-2015 239. SLEMS 1 Week Snap Shot 240. Email to C. Peck re A. Kugler Medical Direction application, dated 10-9-15 241. Screenshot of A. Kugler National Registry Certification ADDITIONAL WITNESSES In addition to recalling prior witnesses, SLEMS may call the following rebuttal witnesses:

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Page 1: SUPPLEMENTAL WITNESSES ADDITIONAL EXHIBITS … › oedf › documents › 2017A-EMS...Lehigh Jessop – SLEMS employee from 2007-2011 and 2013 to present. Mr. Jessop is a rebuttal

FENNEMORE CRAIG, P.C.

PH O E N I X

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FENNEMORE CRAIG, P.C.John P. Kaites (No. 012767)Todd S. Kartchner (No. 021857)Victoria A. Stazio (No. 024838)2394 East Camelback Road, Suite 600Phoenix, AZ 85016-3429Telephone: (602) 916-5000Email: [email protected]: [email protected]: [email protected]

Attorneys for Arrowhead Mobile Healthcare,Inc.

IN THE OFFICE OF ADMINISTRATIVE HEARINGS

In the Matter of:

Timber Mesa Fire and Medical Districtdba Lakeside Fire District,

Applicant.

Case No. 2017A-EMS-0007 – DHS(EMS No. 4195)

INTERVENOR’S 2nd SUBMITTAL OFADDITIONAL HEARING EXHIBITS andSUPPLEMENTAL WITNESSES

Assigned to:Honorable Thomas Shedden

Intervenor, Arrowhead Mobile Healthcare, Inc., dba Show Low EMS (“SLEMS”),

through undersigned counsel, hereby submits the following additional hearing exhibits:

ADDITIONAL EXHIBITS

237. Affidavit of Sean Werner

238. Emails between D. Porter and V. Shalow dated 10-13-2015

239. SLEMS 1 Week Snap Shot

240. Email to C. Peck re A. Kugler Medical Direction application, dated 10-9-15

241. Screenshot of A. Kugler National Registry Certification

ADDITIONAL WITNESSES

In addition to recalling prior witnesses, SLEMS may call the following rebuttal

witnesses:

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FENNEMORE CRAIG, P.C.

PH O E N I X

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Shawn O’Farrell – SLEMS employee from 2016 to current. Mr. O’Farrell is a

rebuttal witness and may provide testimony regarding SLEMS’ orientation and clearance

from base hospital, response times, dispatch of units, interfacility transports, relationship

with Timber Mesa, equipment and patient care. Mr. O’Farrell’s testimony is expected to

last approximately one hour.

Lehigh Jessop – SLEMS employee from 2007-2011 and 2013 to present.

Mr. Jessop is a rebuttal witness and may provide testimony regarding SLEMS’ orientation

and clearance from base hospital, response times, dispatch of units, interfacility transports,

relationship with Timber Mesa, equipment and patient care. Mr. Jessop’s testimony is

expected to last approximately one hour.

DATED this 15th day of September, 2017.

FENNEMORE CRAIG, P.C.

By /s/ Victoria A. StazioJohn P. KaitesTodd KartchnerVictoria StazioAttorneys for Attorneys for ArrowheadMobile Healthcare, Inc.

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FENNEMORE CRAIG, P.C.

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CERTIFICATE OF SERVICE

ORIGINAL filed using the OAH electronic document filing systemhttps://portal.azoah.com/oedf this 15th day of September, 2017, with copies provided toall parties on the approved mailing list this 15th day of September, 2017, by postingthrough the designated OAH website at https://portal.azoah.com/oedf/documents/2017A-EMS0007-DHS/index.html.

Patrick J. McGroder, IIIKevin O’MalleyBrian J. JazislakCaroline E. McGroderGallagher & Kennedy, P.A.2575 East Camelback RoadPhoenix, AZ [email protected]@[email protected]@gknet.comAttorneys for Timber Mesa Fire and Medical Districtdba Lakeside Fire District

Patricia C. LaMagnaMolly BonsallOffice of the Attorney General1275 West Washington StreetPhoenix, AZ [email protected]@azag.gov

/s/ Jeannie HobertVSTAZIO/13235419.1/044798.0001

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**i:",::'''"

STATE OF ARIZONA )) ss. Affidavit of Sean 'Werner

County of Maricopa )

Sean Werner, being duly sworn, upon oath, deposes and states:

1. I am an IT professional with over 15 years' experience in developing and

managing IT projects and staff, including implementations of 7124/365 support structure.

2. I have provided IT consultant services to Show Low EMS since 2011.

3. On November 30, 2015, at approximately 0300 hours, the Show Low EMS

email seryer crashed due to a hardware failure. The server was down until December l,2015 at approximately 0800 hours.

4. On December l, 2015,I built a new server in a virtualized environment on

the Microsoft Hyper-V platform and Show Low EMS employee emails were migrated to

the new server. All emails were populated back into employee email accounts, and users

had access their email shortly after the server crash.

5. To ensure that users were able to access their email, I sent individual "test"

emails to each Show Low EMS employee.

6. On December 3, 2015 at 0643, I sent a ootest" email to Show Low EMS

employee Miles Lambdin, to which he responded at 0644. See email conespondence,

attached as Exhibit 1.

7. I did not receive any further communication from Mr. Lambdin.

8. Had Mr. Lambdin had any issues accessing his emails, he certainly could

have sent me a follow up email. I am usually pretty responsive, especially when an issue

arises with email access. Additionally, I am accessible by telephone. My telephone

number has been written on a white board at Show Low EMS for many years.

9. Like all other Show Low EMS employees, Mr. Lambdin's emails were

populated into his account after the server crash.

I swear under penalty of perjury that the foregoing is true and correct.

AMH237.1

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FENNEMORE CRAIG, P.C.

PHoEN¡\

Dated this /l. day of September ,2017

_*KSean Wemer

Subscribed and sworn to before me this l{¿uy of September,20lT .

Notary

My Commission Expires:

p-23-?tJENNIFER L. PULLIAM

a

AMH237.2

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From:Sent:To:Subject:

test

From: Sean Werner [[email protected]]Sent: Thursday, December 03, 2015 6:43 AMTo: Miles LambdinSubject: Test

Test

Miles Lambdin <[email protected]>Thursday, December 03, 2015 6:44 AMSean WernerRE: Test

1

AMH237.3

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From: vicky schalow [[email protected]]Sent: Tuesday, October 13, 2015 1:43 PMTo: Dorothy PorterSubject: RE: SLEMS Call Times

Dorothy,They were enroute earlier, this is one of the only things I do not like about RIMS, it does not log times correctly. If theunit has an MDT (computer) attached to it, when we attach them to the call when they advise enroute, it shows them as“dispatched” on the call, and then we have to go back and make them “enroute”. For our interpretation on this end,“disp” is the same as “enrte”, because we do not attach the units to the call until they are enroute. We type in “tonedout” when we tone it, and then the time dispatched or enroute for a unit, is considered their enroute time. That’s whatwe give when we give times over the phone.

I attached the call with my notes on it. Call me if you have any questions.

Thanks,

Vicky SchalowCommunications Manager, Police DepartmentCity of Show Low150 N 6th StShow Low, AZ 85901928-537-5091 Ext 245showlowaz.gov

Disclaimer: All messages created in this system are the property of the City of Show Low, Arizona, and should beconsidered a public record subject to disclosure under the Arizona public records law (A.R.S. §39-121).

ATTORNEY-CLIENT PRIVILEGED

AMH238.1

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From: Dorothy Porter [mailto:[email protected]]Sent: Tuesday, October 13, 2015 9:27 AMTo: vicky schalowSubject: SLEMS Call Times

Good Morning Vicky,

I had a crew that was concerned about the times associated with call 1510130015. Per the Shift Lead that responded tothe call " I know for certain that we did NOT go en route 6 minutes after being dispatched. That would mean we got allthe way to Linden (11.3 miles according to our trip odometer) in less than 5 minutes. Didn't happen."Can you review it and let me know if you see something I don't? The accuracy of these times is huge for us so I want tomake sure we have accurate times in the CAD. If the crew has different times due to radio or other issues how do we getthose noted in the CAD?

Let me know what you find out- Thanks!,

Dorothy

________________________________________________________________ NOTICE: This e-mail and anyattachments to it may contain information that is PRIVILEGED and CONFIDENTIAL under State and Federallaw and is intended only for the use of the specific individual(s) to whom it is addressed. This information mayonly be used or disclosed in accordance with law, and you may be subject to penalties under law for improperuse or further disclosure of the information in this e-mail and its attachments. If you have received this e-mail inerror, please immediately notify the person named above by reply e-mail, and then delete the one you received.________________________________________________________________ NOTICE: This e-mail and anyattachments to it may contain information that is PRIVILEGED and CONFIDENTIAL under State and Federallaw and is intended only for the use of the specific individual(s) to whom it is addressed. This information mayonly be used or disclosed in accordance with law, and you may be subject to penalties under law for improperuse or further disclosure of the information in this e-mail and its attachments. If you have received this e-mail inerror, please immediately notify the person named above by reply e-mail, and then delete the one you received.

AMH238.2

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7 DAY SAMPLE REPORT

CLOSEST OR QUICKEST MOST APPROPRIATE UNIT RESPONSE

Incident # Disp Date/Time Incident Address Unit Veh# Resp From EnRoute Time On Scene Resp Time STA 1 Miles STA 2 Miles In Service Response or Notes

170806010 8/6/2017 5:28 467 JUNIPER RIDGE RESORT Medic 1 1872 Station 1 8/6/2017 5:30 8/6/2017 5:46 0:18:00 12.3 15.2

170806023-1 8/6/2017 9:48 WHITE MOUNTAIN LAKE RD AND JUNIPER RIDGE RESORT Medic 3 1871 In Service 8/6/2017 9:49 8/6/2017 9:58 0:10:00 11.8 14.4 11.2 1171 E Cooley St

170806023-2 8/6/2017 9:56 JUNIPER RIDGE AND WHITE MOUNTAIN LAKE RD Medic 1 1872 In Service 8/6/2017 9:56 8/6/2017 10:04 0:08:00 11.8 14.4 11.2 1171 E Cooley St

170806051 8/6/2017 15:10 2825 PINON PINE DR Medic 2 1893 In Service 8/6/2017 15:11 8/6/2017 15:24 0:14:00 4.5 4.3 2.8 799 S Clark Rd

170806054 8/6/2017 15:28 15 ACR 3177 Medic 3 1871 Station 1 8/6/2017 15:29 8/6/2017 16:03 0:35:00 19.9 22.9

170806070 8/6/2017 17:50 3860 S WHITE MOUNTAIN BLVD Medic 3 1871 Station 1 8/6/2017 17:51 8/6/2017 17:57 0:07:00 3.3 5.5

170806072 8/6/2017 18:13 4060 S BUCKSKIN LN Medic 1 1891 Station 1 8/6/2017 18:13 8/6/2017 18:17 0:04:00 3.4 5.6

170806074 8/6/2017 19:03 940 N 33RD AVE Medic 2 1893 Station 2 8/6/2017 19:04 8/6/2017 19:05 0:02:00 3.3 0.9

170806084 8/6/2017 21:12 701 S 28TH AVE Medic 2 1893 In Service 8/6/2017 21:13 8/6/2017 21:17 0:05:00 2.7 1.6 1.4 406 N Summit Trl

170807031 8/7/2017 8:22 440 E WHIPPLE Medic 1 1891 Station 1 8/7/2017 8:24 8/7/2017 8:27 0:05:00 0.7 3

170807039 8/7/2017 9:53 1301 N 45th Dr Medic 2 1893 Station 2 8/7/2017 9:54 8/7/2017 9:58 0:05:00 4.1 0.7

170807045 8/7/2017 10:32 5171 E CUB LAKE RD Medic 3 1871 Station 1 8/7/2017 10:34 8/7/2017 10:41 0:09:00 4.3 7.8 1893 M2 @ SHRMC (Closer) cleared at 1036

170807064 8/7/2017 12:20 680 E DEUCE OF CLUBS Medic 1 1891 Station 1 8/7/2017 12:22 8/7/2017 12:25 0:04:15 0.4 3.3

170807076 8/7/2017 13:48 1677 SILVER LAKE BLVD Medic 3 1871 Station 1 8/7/2017 13:49 8/7/2017 14:06 0:18:00 14.2 17.1

170807072 8/7/2017 14:07 550 SOUTH 7TH AVE Medic 2 1893 Station 2 8/7/2017 14:08 8/7/2017 14:13 0:06:00 1.6 2.4

708023 8/7/2017 16:18 2401 E HUNT DR Medic 1 1891 Station 1 8/7/2017 16:19 8/7/2017 16:24 0:06:00 4.5 6.7

170807099 8/7/2017 17:36 937 N 43RD CUL DE SAC Medic 2 1893 Station 2 8/7/2017 17:37 8/7/2017 17:39 0:03:00 3.9 0.5

170808007 8/8/2017 1:46 640 E DEUCE OF CLUBS Medic 3 1871 Station 1 8/8/2017 1:49 8/8/2017 1:52 0:06:00 0.4 3.7

170808009 8/8/2017 2:42 1871 TEE TIME LANE Medic 1 1891 Station 1 8/8/2017 2:46 8/8/2017 3:01 0:18:01 12.5 15

170808038 8/8/2017 9:52 320 E DEUCE OF CLUBS Medic 3 1871 Station 1 8/8/2017 9:54 8/8/2017 10:10 0:18:00 0.5 3.1

170808044 8/8/2017 10:59 6220 LOGGERS LN Medic 2 1893 Station 2 8/8/2017 11:01 8/8/2017 11:13 0:14:00 12.7 9.2

170808049 8/8/2017 11:27 5551 S WHITE MOUNTAIN RD Medic 1 1891 Station 1 8/8/2017 11:29 8/8/2017 11:35 0:07:02 4.3 6.5

170808053 8/8/2017 11:45 4411 S WHITE MOUNTAIN BLVD Medic 3 1871 Station 1 8/8/2017 11:45 8/8/2017 11:50 0:05:00 6.5 8.7

170808077 8/8/2017 15:57 1500 S WHITE MOUNTAIN LAKE RD Medic 1 1891 Station 1 8/8/2017 15:58 8/8/2017 16:01 0:04:00 1.6 4.3

170808086 8/8/2017 17:23 1857 REEL WY Medic 3 1871 Station 1 8/8/2017 17:24 Cancelled 12.5 15.5

170808093 8/8/2017 18:08 6886 Forest Ave. Medic 1 1891 Station 1 8/8/2017 18:09 8/8/2017 18:19 0:11:00 5 7.2170808093 8/8/2017 18:08 6886 Forest Ave. Medic 1 1891 Station 1 8/8/2017 18:09 8/8/2017 18:19 0:11:00 5 7.2

170808095 8/8/2017 19:03 1950 PASSAGE DR Medic 3 1871 Station 1 8/8/2017 19:04 Cancelled 12.1 14.6

170809020 8/9/2017 5:50 HIGHWAY 60 MILE POST 327 Medic 2 1893 Station 2 8/9/2017 5:52 8/9/2017 6:04 0:14:00 13.7 13.7

170809023 8/9/2017 6:41 HWY 60 MM 333 Medic 1 1891 Station 1 8/9/2017 6:42 8/9/2017 6:54 0:13:00 8.4 8.4

170809038 8/9/2017 10:03 1481 W NIKOLAUS Medic 2 1893 Station 2 8/9/2017 10:05 8/9/2017 10:09 0:06:00 1.7 2 Sta 2 has 2 min quicker response

170809063 8/9/2017 14:43 59 W DEUCE OF CLUBS Medic 3 1871 Station 1 8/9/2017 14:43 8/9/2017 14:45 0:02:00 0.6 2.8

170809070 8/9/2017 15:22 3060 E SHOW LOW LAKE RD Medic 3 1871 Station 1 8/9/2017 15:22 8/9/2017 15:27 0:05:00 4.8 7

170809073 8/9/2017 15:42 1115 RIM VIEW DR Medic 2 1893 Station 1 8/9/2017 15:42 8/9/2017 15:53 0:11:00 6.6 3.2

170809086 8/9/2017 18:30 CENTRAL AND MCNEIL Medic 3 1871 Station 1 8/9/2017 18:30 8/9/2017 18:33 0:03:00 0.5 3

170809087 8/9/2017 18:35 2180 W WHIPPLE Medic 1 1891 Station 1 8/9/2017 18:37 8/9/2017 18:43 0:08:00 2.2 1.8* M2 on IFT

170809093 8/9/2017 19:26 81 N 5TH DR Medic 3 1871 Station 1 8/9/2017 19:26 8/9/2017 19:29 0:03:00 1 2.9

170809100 8/9/2017 20:22 1500 s white mountain rd Medic 1 1891 Station 1 8/9/2017 20:22 8/9/2017 20:25 0:03:00 1.6 4.3

170809102 8/9/2017 21:21 1620 W MERRILL Medic 1 1891 Station 1 8/9/2017 21:22 8/9/2017 21:27 0:06:00 1.6 2.2

170809110 8/9/2017 23:53 1221 W MCNEIL Medic 1 1891 Station 1 8/9/2017 23:55 8/10/2017 0:00 0:07:00 1.4 2.4

170810013 8/10/2017 7:17 8686 COX DR Medic 3 1871 Station 1 8/10/2017 7:19 8/10/2017 7:34 0:17:00 12.4 15.4

170810025 8/10/2017 10:11 5171 CUB LAKE RD Medic 3 1871 Station 1 8/10/2017 10:12 8/10/2017 10:18 0:07:00 4.2 6.5

170810037 8/10/2017 12:16 4821 COTTAGE LOOP Medic 2 1893 Station 2 8/10/2017 12:18 8/10/2017 12:21 0:05:00 4.7 1.2

708035 8/10/2017 14:37 4201 E HUNT ST Medic 3 1871 Station 1 8/10/2017 14:38 8/10/2017 14:45 0:08:00 4.8 7

170810044 8/10/2017 14:39 2650 E SHOW LOW LAKE RD Medic 1 1891 Station 1 8/10/2017 14:39 8/10/2017 14:45 0:06:00 4.4 6.6

170810080 8/10/2017 19:35 1961 W Merrill Medic 3 1871 Station 1 8/10/2017 19:36 8/10/2017 19:43 0:08:00 1.9 2.5

170810085 8/10/2017 20:08 8225 RAINBOW LOOP Medic 1 1891 Station 1 8/10/2017 20:08 8/10/2017 20:23 0:15:00 12.7 15.2

170810092 8/10/2017 22:18 3180 LARSON WAY Medic 3 1871 Station 1 8/10/2017 22:19 8/10/2017 22:27 0:09:00 5 7.2

170811011 8/11/2017 3:38 915 WILD HORSE RD Medic 2 1893 Station 2 8/11/2017 3:40 8/11/2017 3:47 0:09:00 7.8 4.5

170811029 8/11/2017 9:00 201 W NIKOLAUS Medic 2 1893 Station 1 8/11/2017 9:01 8/11/2017 9:10 0:10:00 0.8 2.8

170811033-1 8/11/2017 10:33 1020 N 34TH DR DR Medic 2 1893 Station 1 8/11/2017 10:35 8/11/2017 10:42 0:09:00 3.3 0.8

170811033-2 8/11/2017 10:53 1020 N 34TH DR Medic 3 1871 In Service 8/11/2017 10:53 8/11/2017 10:56 0:03:00 3.3 0.8 1.0 2152 W Old Linden Rd

170811061 8/11/2017 17:09 6557 JACKRABBIT DR Medic 1 1891 Station 1 8/11/2017 17:10 8/11/2017 17:21 0:12:00 7.2 10.1

170811077 8/11/2017 22:28 2741 W STOCK Medic 3 1871 Station 1 8/11/2017 22:30 8/11/2017 22:36 0:08:00 2.6 1.5* M2 on IFT

170812022 8/12/2017 7:30 8935 TOMAHAWK PL Medic 1 1891 Station 1 8/12/2017 7:30 8/12/2017 7:38 0:08:00 9.1 12.1

170812029 8/12/2017 8:58 460 N CENTRAL Medic 3 1871 Station 1 8/12/2017 8:58 8/12/2017 9:01 0:03:00 0.8 3.1

170812037 8/12/2017 11:59 SCOTT RANCH RD AND HIGHWAY 260 S Medic 1 1891 Station 1 8/12/2017 12:01 8/12/2017 12:09 0:10:00 4.5 6.7

170812041 8/12/2017 13:54 1001 N CENTRAL AVE C16 Medic 1 1891 Station 1 8/12/2017 13:55 8/12/2017 14:05 0:11:00 1.1 2.9

1708012042 8/12/2017 14:43 2880 W MOUNTAIN PARK Medic 2 1893 Station 1 8/12/2017 14:45 8/12/2017 14:52 0:09:00 3 1 M2 restocking at Station 1

170812049 8/12/2017 17:10 5401 S. WHITE MOUNTAIN RD Medic 1 1891 Station 1 8/12/2017 17:11 8/12/2017 17:20 0:10:00 4.3 6.6

170812052 8/12/2017 17:20 1290 E DUECE OF CLUBS Medic 2 1893 Station 2 8/12/2017 17:22 8/12/2017 17:27 0:07:00 0.8* 3.7 M1 on 911 M3 on IFT

AMH239.1

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From: Dorothy PorterSent: Friday, October 09, 2015 2:17 PMTo: Clint PeckCc: Che KelleySubject: FW: medical direction app

Hi Clint,

Attached please find my new employee Medical Direction Application. Anthony is a transfer to SLEMS from HCI inBenson, and currently based with Tucson Medical Center. He comes to SLEMS with a lot of EMS experience and is anexcellent EMT.Let me know if you have any questions.Dorothy

From: Anthony KuglerSent: Friday, October 09, 2015 2:12 PMTo: Dorothy Porter <[email protected]>Subject: RE: medical direction app

Anthony KuglerEMT [email protected]

HEALTHCARE INNOVATIONS440 South Ocotillo Ave.Benson, AZ. 85602

From: Dorothy PorterSent: Friday, October 09, 2015 12:51 PMTo: Anthony KuglerSubject: Fwd: medical direction app

If you fill this out and make copies of your certs and scan them back to me, I will forward to Clint theprehospital manager. Put me as a reference if you want.

Sent from my iPhone

REDACTED - ATTORNEY-CLIENT PRIVILEGE

AMH240.1

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Begin forwarded message:

From: Che Kelley <[email protected]>Date: October 9, 2015 at 9:42:19 AM MSTTo: Dorothy Porter <[email protected]>Subject: medical direction app

Che Kelley

Operations Supervisor

Show Low EMS

Cell 928-242-9530

Work 928-537-9110

[email protected]

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