SUPERVISORY SUPERVISORY RESPONSIBILITIESRESPONSIBILITIES

Presented By Presented By

TheThe

Office Of Risk ManagementOffice Of Risk Management

COURSE OBJECTIVESCOURSE OBJECTIVES

Identify supervisory responsibilities

Indicate HOW to comply

Show HOW to document

SUPERVISORY SUPERVISORY RESPONSIBILITIES INCLUDE:RESPONSIBILITIES INCLUDE:

Conducting safety meetings Conducting Incident/Accident investigations Assisting in the development/implementation of

JSAs Maintaining both equipment and the workplace Establishing work methods & providing training

Supervising employees in theperformance of tasks

SAFETY MEETINGSSAFETY MEETINGS

Purpose of Safety Meetings

Establish Communication Promote safety awareness Motivate employees Sharing ideas Discuss safety standards Demonstrate management’s concern

SAFETY MEETING SAFETY MEETING OBJECTIVESOBJECTIVES

Change unsafe acts and/or unsafe conditions Provide information

Introduce new materials, equipment, or processes Report of past injury experience To conduct policy orientation

FREQUENCYFREQUENCY

Class “A”“A” agencies must conduct Safety Meetings at least monthly Class “B”“B” agencies must conduct Safety Meetings at least quarterly

SELECTING A TOPICSELECTING A TOPIC

The first question to ask before holding a safety meeting is:

“ “ What’s the Subject What’s the Subject going to be? “going to be? “

SAFETY MEETING TOPICSSAFETY MEETING TOPICS

Recent accidents (or high frequency) High risk jobs New equipment or processes

Observed unsafe acts by employees Motivational subjects

Emergency preparedness

SAFETY MEETING TOPICS SAFETY MEETING TOPICS (cont)(cont)

Bloodborne Pathogens

Fire Safety

Ergonomics

Safety Rules (required annually)

Safe Lifting

MEETING OR TRAINING?MEETING OR TRAINING?

Safety Meeting Excludes NO employee or group Applies to all attendees Educates on the “What” & “Why”

Safety Training Educates on the “what, why AND HOW” Produces job-related skills/abilities Usually “performance” based; task-specific;

and observable/measurable

SAFETY MEETING SAFETY MEETING REFERENCESREFERENCES

ORM Video Library

Public Libraries

Internet

Newsletters

Outside speakers

PLANNING THE MEETINGPLANNING THE MEETING

Type of meeting

Visual aids

Location

Date and Time

CONDUCTING THE MEETINGCONDUCTING THE MEETING

Maintain order & control

Promote discussion/suggestions

Encourage participation

QUESTIONINGQUESTIONING

Types of Questions

Direct

Reflective

Open

SUGGESTIONS FOR SUGGESTIONS FOR QUESTIONINGQUESTIONING

Challenge the group

Questions should be clear and concise Concentrate on one idea/main topic Avoid repetition

Allow only one response at a time

Commend good answers

DOCUMENTING THE MEETINGDOCUMENTING THE MEETING

Date Topic

Instructor

Aids used

Employee’s signatures

Attendance Percentage

ATTENDANCEATTENDANCE

Minimum 75% per meetingStrive for 100%Strive for 100%

Mandate attendance from all employees 100% attendance required from Dept/Agency head

ATTENDANCEATTENDANCE

For Absent Employees:

Forward the relevant information

Discuss the topic

Provide opportunity to ask questions

Document

COMMUNICATION COMMUNICATION

IS PART OFIS PART OF

IMPLEMENTATIONIMPLEMENTATION

INCIDENT/INCIDENT/ACCIDENTACCIDENT

INVESTIGATIONSINVESTIGATIONS

WHEN TO CONDUCT AN WHEN TO CONDUCT AN INVESTIGATION?INVESTIGATION?

An investigation must be conducted for any incident/accident.

Includes employees, non-employees, and property

INVESTIGATIONSINVESTIGATIONS

Supervisor over work area is primarily responsible for conducting the investigationIncludes: General Information Root Cause

Corrective Action

Documentation

Written Statements

In most cases, incidents / accidents do notjust happen;

THEY ARE CAUSED.

The Incident / Accident Reporting Form is a tool to assist in determining the causes and

procedures to prevent the recurrence of similar incidents.

DA 2000 & DA 3000

JOBJOB

SAFETYSAFETY

ANALYSISANALYSIS

WHAT IS A JSA?WHAT IS A JSA?

Breaks a job/task into steps

Identifies safety hazards

Develops safe procedures

Developing a JSA

JOB:Removing items from the upper shelves in the store room

DATE:July 26, 2002

TITLE OF PERSON WHO DOES JOB: All employees

DEPARTMENT: Minden Service Office

REQUIRED AND/OR RECOMMENDEDPERSONAL PROTECTIVE EQUIPMENT:

LOCATION: 202 Miller Street, Minden

REVIEWED BY: Mr. Jay Boss

NONE

Developing a JSASEQUENCE OF JOB STEPS POTENTIAL HAZARDS SAFE JOB PROCEDURE

1. Place the ladder in proper position

1. Drops the ladder 1. Make sure base of ladder is stable. Get

some-one to hold the ladder to

insure stability2. Step up on ladder 2. Falls from the ladder 2. Maintain balance by

holding onto back of ladder. Step up on

ladder one rung at a time.3. Retrieve item from

stock shelf3. Slipping from ladder Dropping stock item

3. Maintain firm grip on ladder while reaching item

with other hand. Do not over

extend reach. 4. Step down from ladder 4. Slipping or falling from ladder

4. Step down slowly. If necessary hand item to another person. Move

down one rung at a time. Maintain

balance.

WHEN ARE JSAs PERFORMED?WHEN ARE JSAs PERFORMED?

On all jobs/tasks that have resulted in a trend, death, or a

change in job procedure or equipment.

SUPERVISORS & JSAsSUPERVISORS & JSAs

Ensure JSAs are developed or revised

Use as a training aid

Follow-up analysis

Incident/accident investigation tool

RECORDING KEEPINGRECORDING KEEPING

Maintain in work area

Document their use

InspectionsInspections

Maintain a safe work Maintain a safe work

environment & correct environment & correct

unsafe actionsunsafe actions

Maintain operational Maintain operational

efficiencyefficiency

InspectionsInspections

Written ComponentWritten Component

• Included in operational safety Included in operational safety plan/manualplan/manual

• Procedures to:Procedures to:– Identify & Correct HazardsIdentify & Correct Hazards

• Good housekeeping safety Good housekeeping safety rulesrules

FrequencyFrequency

• Class “ AA ”– At least monthlyAt least monthly

• Class “ BB ”– At least quarterlyAt least quarterly

The “Inspection Effect”The “Inspection Effect”

• Measures employee’s safety Measures employee’s safety performanceperformance

• Reinforces importance of safety & Reinforces importance of safety & management’s commitmentmanagement’s commitment

• Encourages employeesEncourages employees

DocumentationDocumentation

• Written inspection reportWritten inspection report

• Should include:Should include:– Person & DatePerson & Date– Concerns identifiedConcerns identified– Corrective actionCorrective action– Building/Area inspectedBuilding/Area inspected

Documentation cont’dDocumentation cont’d

• Checklist recommendedChecklist recommended– SystematicSystematic

– Site-specificSite-specific• Revise as needed to fit your Revise as needed to fit your

locationlocation

Types of HazardsTypes of Hazards

• Building SafetyBuilding Safety

• Office SafetyOffice Safety

• Fire SafetyFire Safety

• Electrical SafetyElectrical Safety

• Emergency EquipmentEmergency Equipment

• Storage MethodsStorage Methods

FIRE EXTINGUISHERSFIRE EXTINGUISHERSFire / Fuel ClassesFire / Fuel Classes

MarkingsMarkings

TYPES OF FIRE TYPES OF FIRE CONTROL VALVESCONTROL VALVES

Hazard Control Logs or Hazard Control Logs or other acceptable methodother acceptable method

• Location:Location:– Posted in the workplace Posted in the workplace

– Provide all employees accessProvide all employees access

• Purpose:Purpose:– Employees can report unsafe Employees can report unsafe

conditionsconditions

Hazard Control LogHazard Control Log

Hazard Control Logs Hazard Control Logs Cont’dCont’d

• Implementation:Implementation:– Train employeesTrain employees– Review routinelyReview routinely– Maintain on file (at least three years)Maintain on file (at least three years)

Hazard Control Log Hazard Control Log ResponsibilitiesResponsibilities

• All employees utilize HCLAll employees utilize HCL

• Supervisor or Safety Officer:Supervisor or Safety Officer:– Checks HCLChecks HCL– Takes temporary controlTakes temporary control– Report to next level, if uncontrolledReport to next level, if uncontrolled

Corrective ActionCorrective Action

• AppropriateAppropriate

• ExpeditiousExpeditious

• EffectiveEffective– Accident/Incident Frequency ReductionAccident/Incident Frequency Reduction– Accident/Incident Severity ReductionAccident/Incident Severity Reduction

Corrective Action Cont’dCorrective Action Cont’d

• Immediate (if possible)Immediate (if possible)– If longer than 30 days:If longer than 30 days:

• Forward Hazard Control Log to:Forward Hazard Control Log to:– Department HeadDepartment Head

– Agency HeadAgency Head

– ORM Loss Prevention Unit-BRORM Loss Prevention Unit-BR

Record-keepingRecord-keeping

• Inspection ReportsInspection Reports• State Fire Marshal State Fire Marshal

ReportsReports• Hazard Control LogsHazard Control Logs

– At least three years or, At least three years or, – Until all hazards are Until all hazards are

corrected, whichever is corrected, whichever is longerlonger

• Do you have a procedure?Do you have a procedure?

Self-CheckSelf-Check

• Are hazard control logs Are hazard control logs posted and used?posted and used?

• Do you have documentation Do you have documentation of implementation?of implementation?

• Is it site-specific?Is it site-specific?

• Is corrective action taken, Is corrective action taken, documented, and effective?documented, and effective?

TRAININGTRAINING

SAFETY AND TASK SAFETY AND TASK TRAININGTRAINING

WHY CONDUCT TRAINING?WHY CONDUCT TRAINING?

To provide a systematic method of teaching employees to perform the

required tasks in a safe and efficient manner.

OBJECTIVESOBJECTIVES

To teach employees hazard recognition and methods of corrective action To teach accident causes, occupational health hazards, and accident prevention To involve employees in accident prevention methods To motivate employees to accept their safety responsibilities

RECOMMENDED TOPICSRECOMMENDED TOPICS

Safety Program Objectives

Hazard Recognition and Control

Emergency First Aid Procedures

Emergency Response Procedures

Personal Protective Equipment

Material Handling

RECOMMENDED TOPICSRECOMMENDED TOPICS

Slips, Trips, and Falls

Unsafe Environmental Conditions

Good Housekeeping Practices

Work from Elevations/Use of Ladders

Safe Vehicle Operation

Specific Job Tasks

TRAINING INCLUDESTRAINING INCLUDES

Instruction on correct procedures

Use of safety equipment

Availability of assistance

Follow-up

LESSON PLANNINGLESSON PLANNING

Topic / Title

Objectives

Estimated Time of Instruction

Materials

What the Instructor Will Do

LESSON PLANNINGLESSON PLANNING

What the Employee Will Do

Evaluation

Assignment

Documentation

WHEN SHOULD WE PROVIDE WHEN SHOULD WE PROVIDE REFRESHER TRAINING?REFRESHER TRAINING?

When accidents occur

When accidents occur

WHEN SHOULD WE PROVIDE WHEN SHOULD WE PROVIDE REFRESHER TRAINING?REFRESHER TRAINING?

When accidents occur When task/equipment changes

When task/equipment changes

WHEN SHOULD WE PROVIDE WHEN SHOULD WE PROVIDE REFRESHER TRAINING?REFRESHER TRAINING?

When accidents occur When task/equipment changes Improved method of performing

Improved method of performing

WHEN SHOULD WE PROVIDE WHEN SHOULD WE PROVIDE REFRESHER TRAINING?REFRESHER TRAINING?

When accidents occur When task/equipment changes Improved method of performing Observe employees not performing correctly

Observe employees not performing correctly

ARE THE SUPERVISOR’S ARE THE SUPERVISOR’S RESPONSIBLITIES COMPLETE RESPONSIBLITIES COMPLETE

WHEN THE TRAINING IS WHEN THE TRAINING IS OVER?OVER?

SUPERVISOR’S SUPERVISINGSUPERVISOR’S SUPERVISING

Supervisors should, as part of their responsibilities observe employees performing their tasks.

Are they performing the tasks properly Are they performing in accordance with safety procedures Are they using the proper PPE

SHOULD SUPERVISORS BE SHOULD SUPERVISORS BE TRAINED?TRAINED?

ABSOLUTELY !!!!ABSOLUTELY !!!!

SAFETY TRAINING FOR SAFETY TRAINING FOR SUPERVISORSSUPERVISORS

The immediate job of The immediate job of preventing accidents and preventing accidents and controlling work hazards controlling work hazards falls upon the supervisors falls upon the supervisors

because safety and because safety and production are part of the production are part of the

supervisory function.supervisory function.

SUPERVISOR TRAINING SUPERVISOR TRAINING OBJECTIVESOBJECTIVES

To involve supervisors in the agency’s accident prevention program. To establish the supervisor as the key safety person in each unit. To help supervisors understand their safety responsibilities.

To provide supervisors with information on causes of accidents and occupational health hazards and methods of prevention. To help supervisors gain skill in accident prevention activities.

SUPERVISOR TRAINING SUPERVISOR TRAINING OBJECTIVESOBJECTIVES

SUGGESTED SAFETY TOPICS SUGGESTED SAFETY TOPICS FOR SUPERVISORSFOR SUPERVISORS

Safety and the Supervisor

Know Your Accident Problems

Human Relations

Maintaining Interest in Safety

Instructing for Safety

Industrial Hygiene

Personal Protective Equipment

Industrial Housekeeping

Material Handling and Storage

Guarding Machines and Mechanisms

Hand and Portable Power Tools

Emergency Preparedness

ContinuedContinued

CONDUCTING SUPERVISORY CONDUCTING SUPERVISORY TRAININGTRAINING

Select the training topic based on priority

Develop the lesson plan

TRAININGTRAINING

TRAININGTRAINING

TRAININGTRAININGFORFOR

EVERYONEVERYONEE

QUESTIONS?QUESTIONS?

POST TESTPOST TEST

1. What are the supervisory responsibilities?

2. Training should be consistent? T or F3. Inspections are to be completed two times per year. T or F

4. Lesson plans are of little value? T or F

5. Building inspections are a waste of time? T or F

POST TESTPOST TEST

6. The supervisor is not responsible for JSAs. T or F

7. Supervisors are not responsible for building inspections. T or F

6. The supervisor is not responsible for JSAs. T or F

8. What is the difference in a Class “A” & “B” agency?

9. The DA2000 is only used when an employee is going to file a claim. T or F

10. Why are safety meetings conducted?

POST TESTPOST TEST

11. Safety meeting topics exclude some employees? T or F

13. Who should receive safety 13. Who should receive safety training?training?

13. Who should receive safety 13. Who should receive safety training?training?

12. List five items inspected during an

inspection.