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Sunteck Ltl Master Capabilities Presentation Pdf

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Page 1: Sunteck Ltl Master Capabilities Presentation Pdf
Page 2: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck AgendaSunteck Agenda

• Sunteck Transport Group – Our Services

Our mission, vision, & future, Corporate and Agent Mgmt. Teams

• The Sunteck Model

Sunteck’s Services, Accomplishments, Freight Under Management, Revenue Growth,

Modal Offerings, & Milestones

• SunteckLTL Operations - Strategic and Tactical Strategy

• SunteckLTL Technology

• Benefits to Brand Energy for Partnering with Sunteck Transport Group

• Key Contacts

Page 3: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Transport GroupSunteck Transport Group

Page 4: Sunteck Ltl Master Capabilities Presentation Pdf

Our Mission, Vision, FutureOur Mission, Vision, Future

Our MissionSunteck's mission is to provide the highest quality of customer service and care delivered with unparalleled professionalism and company spirit. Sunteck strives to continuously leverage technology with industry best practices to create a better business model for agents, customers and employees.

Our VisionSunteck places special emphasis on the need for dynamic and responsible Sunteck places special emphasis on the need for dynamic and responsible innovation that generates lasting growth and improvement in business partnerships. The key missions of management, at all levels, include developing and encouraging creativity and originality in all its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the resources for implementation.

Our FutureSunteck’s future success depends on our ability to respond to the continuous evolution of product movement patterns and models, advances in technology, and strong partnerships. Our customers’ transportation management teams are challenged each day to answer increased demands and manage unique variables. We work closely with our customers to develop supply-chain and transportation management processes that are faster, more efficient and highly cost-effective.

Page 5: Sunteck Ltl Master Capabilities Presentation Pdf

Our Corporate Management TeamOur Corporate Management Team

• Harry Wachtel

� President & CEO

� With Sunteck since 1997

• Bill Wunderlich

� CFO

� With Sunteck since 2000

• Mike Williams

� COO

� With Sunteck since 2007 (8 years

• Chris Castellaw

� Vice President LTL Operations & Sales

� Response for developing/executing Sunteck’s LTL offering

� With Sunteck since 2009 (19 years transportation experience)

• Warren Cohen

� Vice President Distribution & Logistics

� Response for developing Sunteck’s 3PL operations

� With Sunteck since 2007 (8 years brokerage industry experience)

• Mark Weiss

� Executive Vice President

� Responsible for agent service and network operations

� With Sunteck since 1997

• David Less

� Vice President and CIO

� Joined Sunteck in 2008 (22 years IT experience)

3PL operations

� With Sunteck since 2008 (12 years transportation & logistics experience)

• John Cordle

� General Manager, Business Services

� Responsible for back office, including shipper billing, carrier payables, credit, collections, claims

� Joined Sunteck in 2008 (10 years supply chain, purchasing and logistics planning experience)

Page 6: Sunteck Ltl Master Capabilities Presentation Pdf

SunteckSunteck’’s Models Model

Page 7: Sunteck Ltl Master Capabilities Presentation Pdf

What Sunteck Provides:

• Shippers with a balanced portfolio of

transportation and logistics services

� Full Truckload

� Dry van

� Refrigerated

� Flatbed

� Less than Truckload

� Intermodal

� Freight Forwarding

• Connectivity across the U.S. and Canada

by a network of ( 54 ) agents and

independent branch offices

• Philosophy of customer service

excellence shared by all business

partners

• Ability to continuously react to changing

market conditions and evolving

customer needs through its brokerage

operations� Freight Forwarding

� Heavy Haul Services

� Expedited

� Government

� Third Party Logistics

� Distribution & Logistics – Last Mile,

Pool Distribution and White Glove

Service

• Brokerage and carrier authority and

operations

operations

• Fully staffed carrier relations

department, contracts with a full

complement of diversified carriers

• Technology to achieve optimization,

integration and visibility through the

supply chain; our offices focus on a

diverse range of market sectors

• Full Compliment of “Turn-Key” Solutions

in Supply Chain Management executing

all functions from “Cradle to Grave”

Page 8: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Agency / Operations Network

Page 9: Sunteck Ltl Master Capabilities Presentation Pdf

Back Office Capabilities for our Agent NetworkBack Office Capabilities for our Agent Network

• Carrier freight invoice audit

• Credit analysis

• Customer billing

• Carrier database

• Carrier payments• Carrier payments

• Cargo claims and safety

• Commission statements

• Collections

• Marketing

• Technology and systems

Page 10: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Statistics and Accomplishments:Sunteck Statistics and Accomplishments:

• Financially secure business partner

� Parent revenues up 31% 2007 vs. 2006 and 49% 2008 vs. 2007

� Wholly owned subsidiary of Auto Info, Inc.

� Publicly traded (OTC BB: AUTO.OB)

� Divisions: Sunteck Transport Group and Eleets Logistics

• Member EPA SmartWay Partnership; certified with highest score possible

• Performance-Certified by Transportation Intermediaries Association• Performance-Certified by Transportation Intermediaries Association

• Top 15 brokerage firm (Transport Topics)

• Top 70 3PL (Food Logistics)

• Top 150 Florida Public Company (Florida Trend)

Page 11: Sunteck Ltl Master Capabilities Presentation Pdf

Freight Under Management & Authority InfoFreight Under Management & Authority Info

Sunteck Transport Group

Year Founded -- AutoInfo, Inc. 1976

2008 Revenue $180 mill ion

Company Type Corporation -- Public

State of Incorporation Delaware

Corporate Offices Boca Raton, Florida

D-U-N-S Number -- AutoInfo, Inc. 09-889-6756

Surety Trust Fund California Factors & Finance; Account 12545

Sunteck Transport Co., Inc.Sunteck Transport Co., Inc.

Federal Tax Identification Number 65-0788578

Broker Authority MC-329363

SCAC Code SNKS

NAICS 488510 -- Freight Transportation Arrangement

Insurance The Campbell Group of Florida

Sunteck Transport Carriers, Inc.

Federal Tax Identification Number 45-0484554

Contract Carrier Authority MC-438912

SCAC Code STKT

NAICS 484120 -- General Freight Trucking, Long Distance

Insurance Greene-Hazel & Associates

DOT Number 1067244

Page 12: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck’s Growth

• Organization where entrepreneurship is the cornerstone to conducting business

• Financially secure business partner� Sunteck revenues up 66% over past three years� Wholly owned subsidiary of Auto Info, Inc.� Publicly traded (OTC BB: AUTO.OB)

Revenue (000) -- 2000 thru 2009

$0

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

$140,000

$160,000

$180,000

$200,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

Page 13: Sunteck Ltl Master Capabilities Presentation Pdf

Milestones Milestones –– Last Three YearsLast Three Years

Jan-07 COO appointed; revenues more than double in the next two years

Oct-07 Company Store model launched; comprises 25% of revenue by end of 2008

Jan-08 AutoInfo reports record revenue for 2007: $110 million; up 31%

Jan-08 3PL Distribution & Logistics division launched; gains traction with new customers

Mar-08 New CIO appointed; technology initiatives move to forefront of strategic planning

May-08 Director Marketing/Communications appointed; first marketing plan developed/enacted

Jun-08 Florida Trend names AutoInfo Top Florida Public Company; second year in a rowJun-08 Florida Trend names AutoInfo Top Florida Public Company; second year in a row

Jun-08 Sunteck receives EPA Smartway designation; qualifies Sunteck for more freight opportunities

Aug-08 Traffic World names Sunteck Top 15 brokerage firm; first time inside the largest 20

Sep-08 Sunteck hires general manager for back office; cost savings are seen by year-end

Jan-09 AutoInfo reports record revenue for 2008: $180 million; up 49%

Feb-09 Credit/Collections split with separate managers; provides greater control over lost receivables

Mar-09AutoInfo arranges $30 million credit facility with Regions Bank; solidifies short-term capital

requirements

May-09 Highly visible senior vice president appointed for sales and recruiting efforts

Nov-09 Sunteck hires VP LTL operations & sales to develop comprehensive LTL service offering

Page 14: Sunteck Ltl Master Capabilities Presentation Pdf

SunteckLTL Operations SunteckLTL Operations --

Strategic & Tactical StrategyStrategic & Tactical Strategy

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Sunteck Operations Sunteck Operations -- ServicesServices

• Operations & Execution Compliment of Services

� (24) Hour (7) Days per Week Availability & Supporting Staff - Immediate Response…No Voice Mail

� Issues Resolution Experts – Well Versed by Adapting to “Last Minute Shipping Needs” and procuring equipment when Shippers, Manufacturers, Shipping Needs” and procuring equipment when Shippers, Manufacturers, Forwarders, & Suppliers are in a ‘pinch” and need help.

� Expedited Services for situational “inventory” demands that call for immediate execution on “Just in Time” delivery needs.

� Weather / Seasonal Fluctuations are common to our day-to-day operations. We pride ourselves on executing delivery needs when Nature’s disasters occur OR when economic peaks and valleys with seasonal changes happen…we can work through any situation.

Page 16: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Operations Sunteck Operations -- ServicesServices

• Operations & Execution Compliment of

Services ( Cont.)

� FEMA Certified for all Government Regulated Relief Efforts

� Carrier Management Services – We can tap into over 17,000 DOT certified & diversified carrier companies to co-ordinate – Full Truckload, LTL, Intermodal, Heavy-Haul Services, Expedited, Inland Drayage, Small Package Intermodal, Heavy-Haul Services, Expedited, Inland Drayage, Small Package & Import / Export Container Services

� Vendor Compliance Services - ALL Sunteck Carrier’s ( Domestic and International ) are approved by a strick “Vendor Compliance” department that checks for: DOT Certifications/Licenses, Current Insurance Certificates, Safety Ratings, & “Clean” equipment before we arrange for transportation of our customer’s freight.

� Single / Team Service Partnerships across the US and Canada when your freight must “require” the necessary support for Capacity Availability on a moment’s notice.

Page 17: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Operations Sunteck Operations -- ServicesServices

• Operations & Execution Compliment of

Services ( Cont.)

� Bid Negotiation and RFP Services that will allow our office to service the “Best in Class” carriers at the most competitive rate to our customer.

� Full Truckload, Heavy Haul, and Expedite Analysis Services – We can analyze market trends via lane densities, state to state matrix evaluations or analyze market trends via lane densities, state to state matrix evaluations or zip to zip market locations to review strategic analysis for most competitive pricing scenario.

� Spot Quote Services – for purchasing departments and traffic management offices that need real-time rate quotes for immediate transportation pricing.

� Long-Term Contract Services – for transportation needs that require our carriers/providers to secure pricing on a long-term basis with a shipping contract that describes Sunteck’s full compliment of services and accountability.

Page 18: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Operations – Contract Management

• Streamlining TL & LTL Contracts / Client Specific Programs

1. Sunteck’s TL & LTL Contracts are standardized and streamlined for ALL carrier

pricing and client specific rates for our core carrier network.

2. Insurance and Claim revisions have been created for a more “user-friendly”

contract that will create a more competitive pricing edge than our competitors.

3. Pricing developed for “one” specific rate base, ( Czar lite ). As LTL carriers are 3. Pricing developed for “one” specific rate base, ( Czar lite ). As LTL carriers are

brought on board, and pricing terms are negotiatied, our rates can be compared

by discount ranges off a common tariff, and “not” mulitple tariffs from multiple

carriers adding unnecessary confusion.

4. Customer’s benefit from a shipment volume and gross revenue leverage with

Sunteck’s freight under management. Customer’s negotiated rates “direct” with

our same TL & LTL carriers are “higher” than the negotiated rates Sunteck

provides to our client base. We are more highly competitive to gain more

attractive rates saving our customers large margin dollars of their transportation

costs.

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Sunteck Operations – Sourcing RFP’s / RFQ’s

• TL & LTL Analysis, RFP / Sourcing Events / TMS Training

1. Support Functions for our Customers by managing analysis and cost

reduction programs to evaluate transportation spend.

2. We will manage sourcing events and gain sharing efforts for

manufacturing and shipper customers in an effort to control inventory

costs and manage sound programs for both LTL and TL suppliers.costs and manage sound programs for both LTL and TL suppliers.

3. RFP / RFI initiatives that will enable us to gain greater momentum with

our core TL & LTL carriers to build business relationships quickly and

effectively.

4. Project Management and Implementation operations teams to

coordinate large volume opportunities with Fortune 100 – 500 accounts.

Page 20: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Operations – Carrier Metrics

• Core LTL Carrier Development, KPI’s, and Reporting Metrics

• Carrier Profiling – Contact Information

• Shipment Metrics – Number of loads, miles, Total weight, stops,

etc.

• Key Performance Indicators – On Time Delivery %, Claims Ratio %

to Revenue, Missed Pick Ups, Billing Accuracy, Accidents per

million, etc.million, etc.

• Claims Detailing – New Claims, Claims Paid, Open Claims

• Carrier Cost Breakdown – Carrier Monthly Costs, base rates, Avg.

Costs Per load, Cost of Damage Goods, etc.

• SLA – Service Level Agreements to be instituted within our

contract management process for all core LTL carriers.

Page 21: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck Operations – ScoreCarding Diagram

Sunteck Transport Group

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Sunteck Operations - Project Management

• Project Management Schedule, Time-Line Adherance, & LTL

Pursuit Team

1. Disciplined program structure that will create action items, accountability teams,

deadline management, visibility to project exposure, and formatted process to

project completion for new customer implementations, TMS integrations

strategies for both operations and accounting, training development, etc.strategies for both operations and accounting, training development, etc.

2. Implementation/Project Mgmt./and TMS Training to conduct and streamline all

projects and conduct meeting notices, meeting updates for all mid-level

management teams.

3. Current Team Developed for LTL Pursuit Team initiation and creation is:

David Less – CIO, Mark Weiss – Exec. VP, John Cordle – GM, Warren Cohen – VP

of Dist. / Log., and Joan Schnell – HR Mgr.

Page 23: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck LTL Implementation TimeLine and Strategy Development

Key Area: IT and Systems Development

Stages Sub Groups Date Start Date Complete Days Description Completed Task Owner Group Members Assigned

Stage I. Dec. 1st Dec. 31st 30

Sunil to develop interface technology for SmartSCM to SMC3

to build interface and complete testing. Sunil Chris, Mark, David

Sunil and Smart SCM to complete and sign SMC3 Re-seller

Sunteck Operations – Project Management Diagram

Dec. 31 Jan. 15th 15

Sunil and Smart SCM to complete and sign SMC3 Re-seller

agreement to engage customers to use developed TMS Sunil Chris, Mark, David

Jan. 18th Jan. 22nd 5

Begin Contract Engagement with SMC3 for Software Tools and

User Licensing Agreements for Sunteck. Chris, David Chris, David, Mike

Jan. 7th Jan. 8th 2

Finalize Budget Ammendment for Mike Williams and LTL

Pursuit Team for Review Chris, David Chris, David, Mike

Assign Functional LTL Team to create assignment based tasks

for execution and use of Smart SCM for testing of operational

Chris, David,

Sunil

Chris, David, Mike, Sunil,

Mark

Upload of Rates for use of Rateware XL and Carrier Connect to

begin test rate engine and transit data Chris, David

Chris, David, Mike, Sunil,

Mark

Upload of Contracts Carrier Tariffs for FSC and Accessorials for

testing Chris, David

Chris, David, Mike, Sunil,

Mark

Begin Creation of Operations Training Manual for a "How to"

guide for the functional LTL areas of the system.

Chris, David,

Trainer

Chris, David, Mike, Sunil,

Mark

Stage I.5

Develop interim TMS Solution as Smart SCM TMS application

is delayed in implementation.

Chris, David,

Trainer

Chris, David, Mike, Sunil,

Mark

Create Gannt Chart describing functionality requirements and

cost structures to executive steering committee. Chris

Chris, David, Mark, Mike,

Harry, John and Warren

Page 24: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck LTL TechnologySunteck LTL Technology

Page 25: Sunteck Ltl Master Capabilities Presentation Pdf

SunteckLTL Technology

• MercuryGate LTL Transportation Management System

called “SunteckLTL”

1. SunteckLTL has recently acquired the licensing & operating rights to the

TMS Technology Application MercuryGate for managing LTL shipment

volumes.

2. SunteckLTL’s rating tools, transit calculators, and order execution

programs to manage high volume LTL shipments.programs to manage high volume LTL shipments.

3. SunteckLTL will also allow customers to have access through a

“customized” portal that will allow each client to enter orders directly

into our system.

4. The system will create orders, book capacity, track & trace through to

delivery, and execute audit & payment functionality.

Page 26: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck LTL

• We have extremely competitive LTL rates with National, Super-Regional, Regional and Local LTL carriers. For a rate quote or proposal how we can tailor an LTL program just for you, please visit www.sunteckltl.com and advise your shipping requirements. A Sunteck representative will respond within 24 hours.

Page 27: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck LTL

• LTL shipments typically weigh between 151 and 20,00 0 lbs. SunteckLTL manages manufacturers and shippers freig ht volumes and our operations team will coordinate pickups and del iveries, coordinate track and trace functionality “real-time” with our LT L carrier partners from our customer’s plants, freight yards, and ware houses locally, regionally, and nationally. We consolidate and dist ribute freight into trailers to delivering terminals or to hub terminal s where the freight will be further sorted pool consilidation and distributi on for deeper savings to our customers.to our customers.

• We recognize our customers' expanding and continuous ly changing need for cost-effective, consistent LTL services. Sunteck is pleased to announce that Sunteck LTL has been created as a com plete, full service LTL division providing competitive rates an d exemplary customer service.

• Our services cover the spectrum of shipping needs f or virtually any distance, destination, special delivery requirement s or handling. Our customers rely on our premium quality service with every single shipment.

Page 28: Sunteck Ltl Master Capabilities Presentation Pdf

Sunteck LTL

• National coverage of all 50 United States including Alaska and Hawaii � Dry, Refrigerated or Frozen Freight� International coverage for thousands of shipping destinations throughout the

world

• Our foundation for unparalleled LTL service: � Friendly, highly skilled professionals� Extensive coverage � Long-term relationships with the nation's largest LTL fleets � Cutting-edge technology � Very low claims ratio

Page 29: Sunteck Ltl Master Capabilities Presentation Pdf

Key Account ContactsKey Account Contacts

Sunteck Transport Group11437 Central Parkway, Suite 102

Jacksonville, FL. 32224

Toll Free# 1-888-301-7720

Sunteck CorporateChris Castellaw

Sunteck Transport GroupSunteck Transport GroupJacksonville, FL 32224

(888) 301-7720, ext. [email protected]

Maybelline CamachoTMS Training / Implementation Mgr.

Sunteck Transport GroupJacksonville, FL. 32224

(888) 301-7720 ext. [email protected]