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Sunland Company Overview_2016

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Page 1: Sunland Company Overview_2016

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Page 2: Sunland Company Overview_2016

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WAREHOUSING & VALUE ADDED SERVICES

• 3 million SF operated & growing• Industry ExpertiseAutomotive | Chemical | Paper | Retail

• Quality & Lean Focus• E-commerce Specialization• FTZ Accessibility• Shuttle Transportation Services

SUNLAND COMPANY OVERVIEW

WINNING CULTURE

Page 3: Sunland Company Overview_2016

SUNLAND VALUES

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SUNLANDHISTORY & FUTURE

New chemical site Covington, VA

New automotive siteToledo, OH

New chemical site coming in 2016Houston, TX

Page 5: Sunland Company Overview_2016

EXPERIENCED LEADERSHIP TEAM

INDUSTRY EXPERTS with GLOBAL COMPANY EXPERIENCE UNITED by the DESIRE to PROVIDE BETTER SERVICE

•CUSTOMER ALIGNMENT

•LEAN & CONTINUOUS IMPROVEMENT CULTURE

•VESTED APPROACH TO BUILDING RELATIONSHIPS

•BUILDING A WINNING TEAM

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WHO ARE OUR CUSTOMERS?STRATEGIC CUSTOMERS

The Scotts Company

Chempak International

WestRock (formerly MWV Paper)

Ingevity (formerly MWV Specialty Chemicals)

Sulzer Pumps

Bostik

Kohler

Wanfeng Automotive

Milliken

B&L a division of Valeant

Verso

Taghleef

Living Direct

Page 7: Sunland Company Overview_2016

• Seasonal flexibility• Pick-pack, pallet assembly• Case picking• EDI integration• Inventory accuracy & visibility• Returns management • Multi-load consolidations• Value added services

o Relabelingo Repackagingo Reworko Kittingo Inspection & grading

RETAIL FOCUSSunland has been meeting the needs of retail customers for over 30 years and has won multiple service awards from our largest retail customer. Our management team members have experience leading large startups and ongoing retail operations for industry leaders such as Walmart.  A key component to Sunland’s strategic growth plan is becoming industry leaders in both e-commerce fulfillment and returns management. We have put together an internal and external network of well respected academicians and practitioners considered to be authorities in these fields.

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A cornerstone of Sunland’s operation is our safety program which includes: •Safety Teams•Bay Care Programs•Advanced Chemical Training.

In fact, one of the heaviest weighted performance metrics tied to our associates’ quarterly bonuses is the lost time accidents for each facility. Our philosophy is that safety comes first and every accident is preventable. Our primary responsibility is to provide a safe environment for our associates, customers, and visitors. Our leadership team is committed to ensuring that this responsibility is fulfilled each day. 

SAFETY FOCUS

Our safety performance helps lower your cost

Page 10: Sunland Company Overview_2016

The ICARE Program supports our Destination 2018 goal:

To hire, retain, and promote the best talent.

The ICARE Program is an associate incentive based program with the purpose of encouraging and rewarding performance excellence.

Key initiatives of the ICARE Program are:

•Training & safety•Leadership skills development•Reward & recognize excellent performance

ICARE – Building a Winning Culture

Sunland University Town Hall Meetings

Career Development Program

Associate Suggestion Program

Quarterly & Annual Awards

Facility Cookouts

Wellness Clinic

Birthday lunches

Associate Anniversary gifts

Safety Committee

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Page 11: Sunland Company Overview_2016

RELATIONSHIP MANAGEMENT

RELATIONSHIP MANAGEMENT PROCESS = CUSTOMER INTIMACY

= GREATER RESULTS MANAGEMENT

= INNOVATION

Embedding innovation and continuous improvement into our processes to manage relationships is how we hold ourselves accountable for creating value and a win win outcome with our customers. We ensure that every customer has multiple levels of relationship owners in the organization to promote active listening.

Positive results require an intentional focus on relationship management. 11

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Sunland has a proven start-up and transition methodology we will deploy using lean tools to ensure a smooth and successful

transition. Our Start Up Transition Process involves 8 phases:

We will assemble the right team members who will be tightly integrated during the start-up and ongoing operations using the Sunland Operating Principles as a guide throughout the process.

PROJECT MANAGEMENT

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Page 13: Sunland Company Overview_2016

Sunland approaches WMS solutions with careful review, assessment from a total cost perspective, and with the goal of driving

continuous improvements in our ability to serve our customers and provide a safe environment for our associates. 13

SYSTEMS SOLUTIONSWMS CAPABILITIES:

Real time visibility with web portalCustom reports with SQL data baseEDI connectivitySystems integrationCommunication managerMobile optionsData exportKPI dashboardsEnhanced label printingVendor Managed Inventory solutionsInterface with carriers (UPS or FedEx) allowing orders to be sent to the ship station to create the label

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SHUTTLE SERVICES

SUNTRANS LLC provides fast and reliable shuttle services for your operations in South Carolina:

• Milk run services up to a 100 mile radius

• Responsive & flexible in adapting to schedule changes

• Cost competitive

• Drivers are trained and available to assist in loading & unloading

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Page 15: Sunland Company Overview_2016

• Transportation Bid Management• Carrier Qualification & Training• Inbound/ Outbound Logistics Network Design• Carrier Selection & Load Tendering• Web-based TMS Visibility• Proactive Track & Trace• International Transportation Solutions

Sunland’s partnership with LeanCor Supply Chain Group allows us to provide customized technology to drive lean through the supply chain and logistics functions, placing network visibility back into our customer’s hands.

• Issue Reporting & Escalation• Core Carrier Program• Carrier Scorecard Reporting• Carrier Performance Management• Freight Claim Management• Freight Bill Audit & Pay Management

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TRANSPORTATION MANAGEMENT SYSTEM

The LeanCor TMS capabilities include:

Page 16: Sunland Company Overview_2016

Continuous Improvement – Quality & Lean Culture

Our team embraces the lean culture and our customers benefit from Sunland’s focus on eliminating waste and creating an efficient operation as part of a broader supply chain.

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•Performance excellence

•Continuous improvement

•Cost savings

•Increased flexibility

KEY DIFFERENTIATOR

Our aim is to make quality and innovations systemic to the customer relationship up

front as we initiate partnerships.

Sunland manages multiple ISO 9001 certified operations

Page 17: Sunland Company Overview_2016

LEAN INITATIVELEAN JOURNEY

A3 PROBLEM SOLVING EXAMPLES

• In 2015 Sunland began its journey to become a lean organization.

• We partnered with LeanCor Supply Chain Group to help train over 200 associates and Sunland’s leadership team.

• We have already exceeded the training investment in cost savings through implementing the tools we learned to use and the culture change we’re experiencing.

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BUSINESS CREDENTIALS

COMMUNITY INVOLVEMENT

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Why Sunland?

• Quality & Innovations Leadership

• Relationship Management

• High touch & Flexibility

• Culture

• Lean Focus

• Industry Specializations

• Integration of warehousing and value added service

expertise offers valuable and innovative logistics

solutions

We help our customers do what they do… Better!

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