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SunGuide SM Software Development Project Operator Training CDRL 5-1.3 SunGuide-TM-Oper-1.1.0. Agenda. SunGuide SM Overview User Interface Topics: GUI / Graphical Map CCTV Video Switching Video Wall Detectors DMS and Message Queues Incident Management Preferences - PowerPoint PPT Presentation
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SunGuideSunGuideSMSM Software Development Project Software Development Project
Operator TrainingOperator TrainingCDRL 5-1.3CDRL 5-1.3
SunGuide-TM-Oper-1.1.0 SunGuide-TM-Oper-1.1.0
Operator Training 2
AgendaAgenda
SunGuideSM Overview User Interface Topics:
– GUI / Graphical Map– CCTV– Video Switching– Video Wall– Detectors– DMS and Message Queues– Incident Management– Preferences– American Dynamics Keyboard
Style– Slides (“live” demo immediately after slide)– Hands-on
Operator Training 3
SunGuideSM Overview
Operator Training 4
SunGuideSunGuideSMSM Architecture Architecture
Operator Training 5
SunGuideSunGuideSMSM Characteristics Characteristics
User may:– Selectively log into subsystems
User interface:– Browser based– No files installed on local machine
Permissions:– The SunGuideSM Administrator has an extensive list of
permissions available to set on a “per operator” basis– It is IMPORTANT to understand what permissions the
SunGuideSM administrator has assigned to you.
Operator Training 6
SunGuideSunGuideSMSM Permissions Permissions
Closed Circuit Television (CCTV):– Add, modify and delete camera groups – Add, modify and delete cameras – Add, modify and delete user – Control camera – Override lock – Receive camera data – Receive camera group data – Receive camera status updates – Receive user data
Dynamic Message Sign (DMS):– Activate or terminate a scheduled sequence – Add and delete approved words – Add, modify, and delete a DMS – Add, modify, and delete and DMS group – Add, modify, and delete messages and libraries – Add, modify, and delete sequences and
libraries – Echo the message on a DMS – Log in to the DMS subsystem – Modify the system configuration – Modify user privileges – Override the message on a DMS or DMSs (no
conflicts) – Query and modify DMS status – Receive updates of the status of
communication with a DMS
Dynamic Message Sign (DMS) – continued:– Reset a DMS controller – Resolve both spelling and message conflicts – Resolve message conflicts – Resolve spelling conflicts – Retrieve DMS data – Retrieve active sequences – Retrieve approved words list – Retrieve DMS groups – Retrieve message libraries – Retrieve sequences and libraries – Retrieve system configuration – Retrieve the current operational status of a
DMS – Retrieve the current status of a DMS – Retrieve the list of users – Retrieve the message currently displayed on a
DMS – Send a message to a DMS or DMSs – Set a DMS's brightness level – Terminate the current message on a DMS or
DMSs
Graphical User Interface (GUI):– Set system settings (e.g. frequency of alarms
being repeated)
Operator Training 7
SunGuideSunGuideSMSM Permissions: Permissions: continuedcontinued
Incident Management:– Allows the holder to configure the IM
system – Allows the holder to create, alter and close
events – Allows the holder to create, alter and
remove plans – Allows the holder to create, alter and
remove response resources plans – Allows the holder to respond to traffic
events using devices and resources – Allows the holder to view event related data
from system – Allows the holder to view plan related data
from system – Allows the holder to view resource related
data from system – Allows the holder to view route related data
from system – Take ownership of an event
Message Arbitration Subsystem (MAS):– Blank the queue for a device – Modify the queue for a device – Receive queue data updates (actual queue
contents) – Receive queue failure messages – Receive queue status updates – Receive queue update notices (only
notification) – Receive updates to user privilege data – System access to the queuing system
Transportation Sensor Subsystem (TSS):– Add, modify and delete detectors – Define highway links – Map detectors to links and lanes – Modify alarm thresholds for links and
lanes – Modify the poll cycle for detectors – Receive detector status updates – Receive link updates from detectors – Receive notification of triggered alarms – Receive user permission information
Travel Time (TvT):– Configure travel time links – Receive travel time data – Receive travel time link data – Receive user data
Operator Training 8
SunGuideSunGuideSMSM Permissions: Permissions: continuedcontinued
Video Switch (VS):– Add, modify and delete inputs – Add, modify and delete outputs – Add, modify and delete switches – Add, modify and delete user – Add, modify and delete video tours – Receive active video tour data – Receive input data – Receive input status updates – Receive output data – Receive output status updates – Receive switch data – Receive user data – Receive video tour data – Retrieve video snapshots – Start and stop video tours – Video switching
Video Wall (VWS):– Allow connections of source to viewer – Configure the video wall – Retrieve connection information – Retrieve user permission information – Retrieve video tour information – Retrieve wall geometry information
Operator Training 9
GUI / Graphical Map
Operator Training 10
GUI / Graphical Map: OverviewGUI / Graphical Map: Overview
Acronyms:
– GUI: Graphical User Interface
– SVG: Scalable Vector Graphics
Workstation software:
– Browser based
– Adobe SVG plugin
– Roadgeek font
Home page:
– Can set to “map.html"
Operator Training 11
Logging In…Logging In…
Operator credentials:
– Case sensitive
– Administrator controls access rights Operator can tailor which subsystems to access
Operator Training 12
Map: Managing Your ViewMap: Managing Your View
Zooming:– Select zoom level on control panel– Rubber band main map:
• position mouse• press left mouse button• position mouse• release button
Panning:– Left click on map, map will re-
center at the selected position Districts:
– Use drop down box in control panel
Operator Training 13
Map: Context MenusMap: Context Menus
Context menu displayed with right mouse click – functionality described in the following sections
Operator Training 14
CCTV
Operator Training 15
CCTV: OverviewCCTV: Overview
Acronyms:– CCTV: Closed Circuit Television
Provides capability to:– Control Camera
• Pan• Tilt• Zoom• Focus• Iris
– Lock:• Gather• Release• Override
– Presets:• Save• Recall
Operator Training 16
Video Switching
Operator Training 17
Video Switching: OverviewVideo Switching: Overview
Acronyms:
– VS: Video Switching
Concepts:
– Video transmission technology:
• SunGuideSM Video Switching only allows “similar” display/source technologies to be “switched” (e.g. VBrick and Teleste are interchangeable, iMPath is not)
– Displays:
• Local displays: displays associated with the local workstation
• Shared displays: those displays visible by multiple people
– Video tours:
• Tours can be created/manager by operators
• Tours can be “dropped” on any monitor with a similar technology
Operator Training 18
Video Switching: GUIVideo Switching: GUI
To switch:– Left click on one of:
• Source• Tour
– Left click on destination
System will report an error if source and destination are not compatible
Tours:– Operator defined– Select sources– Specify dwell
Operator Training 19
Video Wall
Operator Training 20
Video WallVideo Wall
Acronyms:– VW: Video Wall
Relies on using the configurations performed by the Barco software
To switch:– Left click on one of:
• Source• Tour
– Left click on Barco “Viewer”
Layouts:– Operator may change an
EXISTING layout:• Deactivate current layout• Select layout• Activate
Operator Training 21
Detectors
Operator Training 22
Detectors: OverviewDetectors: Overview
Acronyms:– TSS: Transportation Sensor Subsystem– RTMS: Remote Traffic Microwave Sensor – MVDS: Microwave Vehicle Detection System
TSS provides:– Speed and occupancy data down to the “lane” level– Generates “alarms” which indicate an abnormal traffic condition– Supports a variety of detector technologies, the GUI is “detector
neutral” in that the source of the data is not pertinent at the GUI
From the operator perspective, TSS is comprised of:– Detectors– Lanes– Links (a link is a collection of lanes)
Operator Training 23
Detectors: Detailed DataDetectors: Detailed Data
Link/Lane data:– Select a lane from the graphical map and a
graph of the link (that contains the lane) will be displayed (shows one direction only):• Lane Speed:
– Current average speed (large text)– Last reported speed (smaller text)– Current alarm threshold (under graph)
• Occupancy:– Current average occupancy (large text)– Last reported occupancy (smaller text)– Current alarm threshold (under graph)
• Volume (if supported by detector):– Last reported volume
Detector status:– Allows operator to change the status of a
detector
Operator Training 24
Detectors: Current AlarmsDetectors: Current Alarms
Alarms are generated when the speed and/or occupancy crosses the SunGuideSM Administrator established thresholds (these thresholds can vary by time of day)
Current alarms are displayed, the operator may:– Dismiss: remove from the system– Generate Incident: start the process of managing an
incident (details of incident management will be provided later)
Operator Training 25
DMS and Message Queues
Operator Training 26
DMS and Message Queues: DMS and Message Queues: OverviewOverview
Acronyms:– DMS: Dynamic Message Sign– MAS: Message Arbitration Subsystem– PSA: Public Service Announcement
DMS Capabilities– Status of devices– Sending messages– Conflict resolution (spelling and approved words)– Libraries– Sequences– Groups
Operator Training 27
DMS: Status ScreensDMS: Status Screens
Status screens:– Short status– Detailed status
Detailed status:– Change
• Operational status• Brightness• Control Mode
– Display detailed status– Commands:
• Blank sign• Send message• Diagnostic
commands
Operator Training 28
DMS: Detailed Status ScreensDMS: Detailed Status Screens
Detailed diagnostic information as reported by the sign (protocol sometimes limits data)
Operator Training 29
DMS: Send MessageDMS: Send Message
Allows operator to:– Edit a message (will be formatted for the sign geometry)– Set attributes of the message– Search message library for a “saved message”
Message is sent to MAS for “processing”
Operator Training 30
DMS: Conflict ScreenDMS: Conflict Screen
Displayed when a message being sent to DMS has a spelling conflict (a word is not the in the “approved word” list that is managed by the SunGuideSM Administrator
First operator (with override permissions) to respond will cause the conflict screen to be dropped on all workstations
Operator can alter the message and its attributes
Operator Training 31
DMS: LibrariesDMS: Libraries
What are they: libraries “store” messages for later retrieval
Capabilities:– Manage libraries– Manage sub-libraries– Manage the messages stored
Operator Training 32
DMS: SequencesDMS: Sequences
What are they: sequences provide the ability to preconfigure different messages on a a variety of signs in preparation of an event/situation
Capabilities:– Manage libraries of sequences– Manage sequences– Manage the sequence items stored
Operator Training 33
DMS: GroupsDMS: Groups
Groups of DMS devices are established to facilitate putting the same message on a “group” of devices
DMS Groups are useful if you wanted to display a PSA on all the signs in a corridor
Capabilities:– Manage groups– Manage the content of the group
Operator Training 34
MAS: OverviewMAS: Overview
MAS implements the SunGuideSM message priority algorithm
Default priorities (1 to 256 possible values):– 1: default for “manually created messages”– 2 – 255: used for message priorities in response plans
(more on this later)– 256: default for message sequences
When an operator or subsystem generates a message request (for either a DMS or HAR device), it is routed to MAS for queuing
Operator Training 35
MAS: Overview - continuedMAS: Overview - continued
MAS will send the “top” (highest priority) message to the appropriate subsystem for processing
Queued messages are stored to the disk in the event of a subsystem restart
Operator Training 36
MAS: GUIsMAS: GUIs
MAS queue shows all devices (can be filtered) Individual queue for one device can be displayed Priorities of messages can be manually controlled DMS sequences do not appear until “activated”
Operator Training 37
Incident Management
Operator Training 38
Incident Management: OverviewIncident Management: Overview
Acronyms:
– IM: Incident Management
Operator Training 39
IM: Event CreationIM: Event Creation
Events created:
– Manually
– From alarms (TSS)
Each event must be:
– Confirmed
– False alarm
Bold fields:
– Required fields
Operator Training 40
IM: Basic InformationIM: Basic Information
Key fields:
– Event name: SunGuideSM will generate a name – the operator can edit
– Select severity: effects “distance” of event coverage
– Owner: controlled by the system Buttons provided to “control” state of event
Operator Training 41
IM Location InformationIM Location Information
Key fields:– Latitude/Longitude: SunGuideSM system will provide -
the operator can edit– If the event is located on an “instrumented” highway,
SunGuideSM will provide (based on database):• Milepost• Roadway• Cross Street• Direction
– Event is Located: must be entered by the operator – always defaults to “At” (can be “Before” or “After”)
Operator Training 42
IM: Lane ConfigurationIM: Lane Configuration
Before a response plan is created:– Establish lane configuration– Establish blocked conditions
This information is used to generate recommended response plans
Lane configuration graphic:– System attempts to provide accurate representation
(only can be achieved if the event occurs on an instrumented piece of highway)
– Default is to have two shoulders on both sides– Lane 1 is always to the left (see yellow solid line)– Lane “n” is always to the right (see white solid line)
Operator Training 43
IM: Lane TypeIM: Lane Type
Changing block:– M - main lane– H – High Occupancy Vehicle lane– On – On ramp– Off – Off ramp– OnOff – On/Off ramp– Sh – Shoulder– C/D – Collector/Distributor (access) lane
Use left mouse to click on “lane type” graphic
Operator Training 44
IM: Lane BlockedIM: Lane Blocked
Changing blocked lane:
– Green Arrow – lane open
– Orange Barrel – lane blocked
– Question Mark - Unknown status Use left mouse to click on “block” graphic
Operator Training 45
IM: Event DetailsIM: Event Details
Select one type of event (and enter appropriate data):– Congestion– Special Event– Weather– Construction– Disabled Vehicle– Safety Message– Action Required– Incident
Operator Training 46
IM: Other DetailsIM: Other Details
Weather Conditions:– Provide a “notation” of the current weather conditions
in the event record
Operator Training 47
IM: Other Details - continuedIM: Other Details - continued
Contacts:– Allows contacts to be associated with an event– A dialog is “popped up” to enter a contact– Message are sent via email (to any device that supports)– Event notification is based on operator configuration in
the Administrative editor
Operator Training 48
IM: Other Details - continuedIM: Other Details - continued
Alternate Routes:– Allows operator to identify alternative routes for the
current event– Alternative Route information is stored in the event record
Operator Training 49
IM: Other Details - continuedIM: Other Details - continued
Participants (Resources):– Allows participants to be associated with an event– A dialog is “popped up” to enter a participant– The following can be “marked” for each participant
• Notified of the event• Arrived at the scene• Departed the scene
– Above data is stored in the event record
Operator Training 50
IM: Other Details - continuedIM: Other Details - continued
Associated Events:– Allows events to be associated with each other– A dialog is “popped up” to enter a event– Associated an event does not “tie” the manipulation of the event
together – it is simply a logical association– Associations are stored in the event record
Operator Training 51
IM: Other Details - continuedIM: Other Details - continued
History:– Review the history of all event activities stored in the event record– Allows the operator to add an entry to the event record
Operator Training 52
IM: Event Entry OptionsIM: Event Entry Options
At the bottom of the event data entry screen the operator may select:– Find the event location on the map (map re-centered to the
event location)– Give up (or release) ownership of the event– Save the current edits performed to the event record– Save the current edits and request a recommended
response plan
IM context menu provides a dialog to find a location by roadway/cross street (useful when manually creating an event)
Operator Training 53
IM: Event ManagerIM: Event Manager
Provides a list of current SunGuideSM events
Operator can:– Filter on event status– Filter on owner of events– Order by status
Events will “stay” around for 60 minutes (which is configurable) after they are “closed”
Operator Training 54
Southeast Florida Message RulesSoutheast Florida Message Rules
SunGuideSM implements a set of messaging rules known as the “Southeast Florida Message” rules
Basic format (varies based on sign geometry):– 1st line What (Location)– 2nd line Where (Problem)– 3rd line When or Reference Location (Location)
When a response plan is generated, the recommended messages will be based on these rules
Response plans are RECOMMENDATIONS – the operator decides the final content of ALL messages
Operator Training 55
DMS Sign Selection AlgorithmDMS Sign Selection Algorithm
Signs are selected a “configurable” distance down any roadways leading to the event
Distance varies based on “severity”:– Level 1: least severe– Level 2: moderate– Level 3: most severe
Priority of each message increases with distance from event, priority is calculated as “2 + miles the DMS is from the event location”
Note: many of the sign selection criteria are configurable and can be changed by the SunGuideSM administrator
Operator Training 56
DMS Sign Selection Algorithm: DMS Sign Selection Algorithm: continuedcontinued
Sign “relationships” are established by the SunGuideSM Administrator; these relationships are used to determine what signs should be in a recommend response plan
Graphic shows possible signs:
Operator Training 57
DMS Sign Selection Algorithm: DMS Sign Selection Algorithm: continuedcontinued
When an event occurs, signs along any possible routes (for the specified distance) are included in the recommended response plan
Graphic shows possible signs based on a hypothetical event:
Operator Training 58
IM Response Plans: Generating IM Response Plans: Generating Recommended PlansRecommended Plans
Response plans include recommended signs: operators have complete control
Operator may “tune” the parameters to alter the number of signs in the plan
Operator will select a response plan where final edit capability is provided
Operator can merge a (new) recommended response plan into a currently executing response plan (used as events are “managed” over time)
Operator Training 59
IM Response Plans: Managing a IM Response Plans: Managing a Response PlanResponse Plan
When this dialog is presented to “selected devices” (those in the plan) will be highlighted on the map
Operator may “Activate the Plan” – this will cause messages to go to MAS (does not guarantee the message will go to the sign – MAS displays messages based on priority)
Operator may “Terminate the Plan” – this will remove the messages from MAS (messages may or may not be on the sign)
Operator Training 60
Preferences
Operator Training 61
Preferences: OverviewPreferences: Overview
Allows the operator to customize the “look and feel” of their operator map
Options– Per operator options (“follow” you to whatever
workstation you utilize):• Colors• Icon Sets• Local Maps• Local Maps• Save Current Window Positions• Subsystems
– Global options (requires permission):• System Settings
Operator Training 62
Preferences: Changing ColorsPreferences: Changing Colors
Operator may change icons and line colors Select the map item to change:
– Select the “attribute”– Select color (preview will be show in dialog)
When “Done” with the User Preference dialog, colors will be applied to the map (and subsequent logons)
Operator Training 63
Preferences: Icon Sets Preferences: Icon Sets
Operator may change when map icons appear (based on zoom level), to accomplish this:– Select the icon to change– Select the zoom level to display (see control panel for
current zoom level) Note: the SunGuideSM administrator can alter the zoom level
when highway shields appear (and the operator cannot override these)
Operator Training 64
Preferences: Select MapsPreferences: Select Maps
Allows an operator to select which background maps to display
Selections can be by individual county or FDOT District (collection of counties)
Warning: Selecting “local roads” will significntly increase the map load time (once loaded, performance is fast – load could take “minutes” based on Server and Network speed)
Recommendation: Select “state roads” as basic map background
Operator Training 65
Preferences: Select SubsystemsPreferences: Select Subsystems
Allows the operator to specify which subsystems the operator should be “logged into” during system login
Should only select those subsystems for which permissions exist and will be used (performance issue)
Operator Training 66
Preferences: Systems SettingsPreferences: Systems Settings
May only be modified if the operator has the ability to change system level settings
Allows the operator to specify the frequency of audible alerts for different SunGuideSM conditions
Operator Training 67
American Dynamics Keyboards
Operator Training 68
Preferences: OverviewPreferences: Overview
Acronyms:– MCP: Manual Control Panel
Capabilities:– Allows operators to:
• Control CCTV devices• Switch video (monitors or video wall)• Display tours
Requires that camera names, monitors, video wall names, tours are prefaced with a “number” (e.g. 101- CCTV1)
Operator Training 69
AD Keyboard: Commands AD Keyboard: Commands (ADCC300 Keyboard)(ADCC300 Keyboard)
Select a Camera:– Enter the 3 digit numeric camera identifier using the
keypad.– Press the CAMERA key. The identifier will be displayed
on the camera LED.
Move a Camera (Pan, Tilt, Zoom, Focus, Iris):– Toggle the joystick (left/right, up/down) to adjust camera
pan/tilt.– Twist the joystick (clockwise/counterclockwise) to adjust
camera zoom.– Press the focus NEAR or FAR keys to adjust camera
focus.– Press the iris CLOSE or OPEN keys to adjust camera iris.
Override a Camera Lock:– Press the F1 key.
Operator Training 70
AD Keyboard: Commands – AD Keyboard: Commands – continuedcontinued
Define a Camera Preset:– Enter the 2 digit numeric preset identifier (1-99) using
the keypad.– Press the SHIFT and PRESET keys simultaneously.
Move to a Specified Camera Preset:– Enter the 2 digit numeric preset identifier (1-99) using
the keypad.– Press the PRESET key.
Move to Next Camera Preset:– Press the SEQUENCE key. The selected camera will be
moved to the next preset in the list of defined presets, starting with the first preset in the list. When the last preset in the list is reached, the key function is disabled. To re-enable it and reset it to the first preset, the camera must be reselected.
Operator Training 71
AD Keyboard: Commands – AD Keyboard: Commands – continuedcontinued
Select Next or Last Camera:– Enter the 3 digit numeric monitor identifier using the keypad.– Press the MONITOR key. The identifier will be displayed on
the monitor LED.– Press either the NEXT or LAST key. The next or last camera
in the list of active cameras will be switched to that monitor.
Video Switching:– Enter the 3 digit numeric monitor identifier using the keypad.– Press the MONITOR key. The identifier will be displayed on
the monitor LED.– Enter the 3 digit numeric camera identifier using the keypad.– Press the CAMERA key. The identifier will be displayed on
the camera LED and that camera will also become the selected camera.
Operator Training 72
Questions / Answers