SUNDAR BHARATHIRAJANApartment 1509, 30 Esterbrooke Avenue, Toronto, ON – M2J 2C4, Mobile: +647-6319434,

mailto:sundarsathy@yahoo.com

Professional Summary

An overall experience of around 14 years in various roles as Test Manager, Test Lead, Test Engineer with comprehensive experience on Agile Methodologies, Rally, Quality Centre, ALM, Testing Concepts and Testing Process. Extensive knowledge in various domains like Wealth Management, Retail, Banking, Finance, Insurance and TelecomExperienced Scrum Master - handled multiple scrum teams.

Experience Summary

From To Employer PositionOct 2015 Till Date Tata Consultancy Services QA LeadSep 2011 Aug 2015 Harland Clarke Holdings Software India Pvt ltd Associate QA ManagerMay 2004 Aug 2011 Wipro Technologies Technical LeadApr 2003 May 2004 Global Edge software Pvt ltd Testing MemberAug 2002 Mar 2003 Aseema Soft Net Pvt ltd Testing Member

Skills

Technical Managerial HP Quality Center Strategic planning ALM - Smart Bear Requirements gathering SoapUI, QTP Risk mitigation and management Linux, Windows Agile methodologies Hadoop, Hive, Pig Change management Rally, SQL Business process improvement Cross Brower testing Onshore/Offshore management Mobile testing Managed Services/ Time and material model

Client Experience

S. No Client Work Location Country Years/ Months1 RBC Toronto Canada 6 Months2 Harland Clarke Texas United States 1 Month3 UBS Zurich Switzerland 1 Year4 UBS Singapore Singapore 2 Months5 Capital One Nottingham United Kingdom 1 Year 6 Months6 Nortel Networks Belleville Canada 1 Year 7 Months

Cell: +647-6319434

Certification

Education

Program Institution Year of CompletionMBA Indian Institute of Management 2012(General Management) Lucknow - India

Master’s Degree St. Joseph’s college of Engineering (Computer Applications) Madras University – India 2002

Bachelor’s Degree Erode Arts & Science College(Computer Science) Bharathiar university 1999

Roles & Responsibilities Experience in leading teams of 15-50 people cross departments in a globally distributed team and

being responsible for the Test and Delivery of the project end to end. Extensive onsite exposure with peers in the Canada, UK, Singapore, Switzerland, and United States Core Competence in Program/Project Management of Test and Validation of Software Solutions &

Products; Test Planning & Design and Defect Management; Management of multiple concurrent projects;

Special Proficiencies include strong Techno-functional expertise of Test & Validation of various Web based and Client-Server products/applications; Smoke Testing, System Integration Testing, Regression Testing, User Acceptance Testing, Production Support Testing

Extensive Project Life Cycle Management experience through Business Function Study, Requirement Finalization, Project Scoping, Task Break down, Resource Allocation, Scheduling, Risk Management and Execution Control Planning/Monitoring

Passionate about Quality Management through, Software Quality Planning and Software Quality Control using metrics definition/collection/analysis

Extensive experience of Software Testing Life Cycle by Development of Requirement Study, High Level Test Plan, Scenarios, Test Cases, Reviews & Traceability matrix, Test Execution planning Test Result Documentation, Defect Management, Evaluation of testing processes

Adept in Team Management skills like recruitment, tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation & mentoring of the team

Cohesive Team Player with Fast Learning Curve along with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills

Technical Skills include strong expertise of Testing Tools like HP QC, Defect Management Tools

Cell: +647-6319434

PROJECT DETAILS

T A T A C O N S U L T A N C Y S E R V I C E S , C A N A D A O C T 2 0 1 5 – T I L L D A T E

Project Name : Wealth ManagementRole : QA Lead

Client Source (commonly abbreviated as CS) is repository of client and account level information for the firm; this data is also known as KYC information -- Know Your Client. Client Source delivers on the need to have a single unified repository of all client and related account information, it is used as well for opening accounts, and last but not least we provide this information throughout the enterprise to other systems.Client Source support and Enhancement is a maintenance project which delivers quarterly releases of SCRsKey Responsibilities:

Project management for managed services and T&M model Onshore & Offshore management Responsible for resource allocation, invoicing, budget control, risk forecasting Managing parallel projects from onshore and managing offshore resources Establishing communication model, process improvement Providing return on investment through automation, optimizing the effort, Risk Bases testing

H A R L A N D C L A R K E H O L D I N G , C H E N N A I S E P 2 0 1 1 – A U G 2 0 1 5Project Name : ATG ecommerce, Bluefield, QE2Role : Associate QA Manager

Internet-based consumer channels offer a single, secure platform for online consumer ordering of both personal and business related products. This platform is built on the Art Technology Group (ATG) e-Commerce engine. ATG, Bluefield projects are part of HC retail channels which is part of ecommerce applications. Products like Personal & Business checks, stationery and customer personalization of the products through E-com sites (Wal-Mart, Sage, Costco, Office Depot).

Key Responsibilities: Requirement analysis, Interaction with BA, Product owner, Client and other interoperable team to

understand the business needs and the vision of the project Daily standup meeting, Preparing burn down chart, liaise with product owner and the team Prepare test plan, test scenario, review, Mitigation and contingency plan. Routine monitoring and

controlling process Managed multiple scrum teams Team - Feedback, Support, Facilitate, Mentoring, Appreciation, Recognition, Appraisal and

prepare SWOT analysis for the team and the project Accountable for Resource Management, Finance, Billing, Issue Management, Risk Management. Delivering shippable projects and getting approval from product owner, incorporating the changes

from client feedback through change management system by raising RFC Metrics report for the management and inheriting the governance model Setting up objectives/KPI’s for the team members Defect triage, Management meeting, Risks and project status update to the management team

with metrics report and health report on the project Prepared release burn down and retrospective for the scrum team Used Rally tool for managing the Agile project, ALM for test management Weekly status report, Effort utilization, Schedule deviation and risk analysis are sent to the

management team to update the health of the project

Cell: +647-6319434

Test optimization using risk based testing, automating regression test cases, Minimizing effort and maximizing through put to yield ROI – Return on Investment

Bi-weekly deployment support for the releases. Test execution for SIT,UAT and post production deployments

Meeting with marketing, sales, product owner, developers and understand the technical details, document learning and prepare gap analysis

Managed 3 parallel projects ( 2 – Agile methodologies and 1 –SDLC lifecycle) Web services testing, Manual testing , automation testing and used tools like Browser stack for

cross browser testing, SoapUI, Fiddler, Selenium, Performance Center

U B S , S W I T Z E R L A N D S E P 2 0 0 9 – A U G 2 0 1 1

Project Name : JRU-ITRole : Test Manager

JRU-IT is a Joint Reconciliation Unit. Reconciliation of statement & ledger of day to day transactions within the Bank happens using the above mentioned applications across geographies like APAC (Asia Pacific), EMEA (Europe), and Americas. In case of any mismatch, reconciliation process will raise a break or mismatch and send the information to a PEGA system which will analyze the break. Once identified Business users perform auto or manual reconciliation and make no breaks in our side & their side of the Bank. I have worked in creating SWIFT messages, verifying & validating swift messages.

Key Responsibilities: Managed a team size of 50 across geographies ( UK, Singapore, India & Switzerland ) Delivering & implementing the projects as per scheduled milestones; conducting review meetings

to ensure timely completion and delivery of the project to the client. Managing the IT Service Delivery and ensuring the same with predefined SLAs. Managing requirements analysts, members of development team to produce comprehensive test

strategy for functional and non-functional areas of specific projects/applications. Carrying out various functions related to resource management, process implementation &

improvement and client relationship management, technical support and liaison & co-ordination with different departments.

Ensuring integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.

Conducting planning and operational readiness assessments to provide an effective transition into production.

Monitoring overall progress of the project, resolving issues and initiating corrective actions if needed.

Tools Identification ( ALM, Rally, Browserstack) for project, getting buy in from management for procurement

Handled manual and automation for the project and reduced the manual effort and achieved quality, performance using test optimization

Estimation and project tracking Implemented Test COE and governance model for the client and achieved 10% ROI Coordinating with the different project stakeholders including Customers, Service Delivery

Managers, Internal Groups involving Engineering, Implementation, Inside Planning, Outside Planning, Construction, Provisioning Team & other Vendors.

Developing Testing strategy for functional and non-functional requirements Performance appraisal for the teams – Mid-year and yearly

C A P I T A L O N E , U K - N O T T I N G H A M A P R 2 0 0 7 – A U G 2 0 0 9Project Name : I-Accept Phase I & II

Cell: +647-6319434

Role : Test Lead

This project is about expediting the process of issuing credit cards by cutting on paper work by giving customers an option to accept the terms and conditions, over the internet. This project was successful in bringing down the 2 week process to 3-4 days process. Enable the delivery of electronic T’s and C’s which customers sign online. The process will be enforceable and it will be possible to authenticate the signatory to the associated agreement.Key Responsibilities:

Requirement analysis, Testing strategy for functional and non-functional requirements Creation of test cases, execution defect management Metrics generation and part of change management group and providing update and solution o

the stakeholders Conduct review meetings, manage team members, mentoring the offshore – onsite teams Perform Internal Client Acceptance testing, ascertain order of priority and assign to offshore

associates part of the defect resolution team. Formed a post production team to raise and test out defects for hot fixes. Responsible for creating test plan document. Accountable for work allocation to and delivery of 4-6 offshore associates. Metrics Management of offshore associates. Closely interact and align with Business to identify gaps in use cases and modify them based on

implemented workflow corrections. Provide QA sign off on Defects logged in Smart Bear ALM and carrying out Regression tests. Review test Case Creation and Execution activities.

N O R T E L N E T W O R K S , C A N A D A - B E L L E V I L L E J U N 2 0 0 4 – M A R 2 0 0 7

Project Name : MCS 5100 Harpoon Role : Tester

MCS (Multimedia communication server)is the product of Nortel Networks. MCS provides a powerful platform for hosting a full set as SIP and H.323 feature. MCS combines SIP multimedia client application and services which is scalable interworking, trunking and routing services. It can integrate in to customer's PBX environment and migrate them to IP and next generation SIP services. Also it provides SIP multimedia application to users i.e. Instant messaging, Presence, Collaboration, Video conferencing, Web-collab, SIP Phone and CD-2(conversed Desktop) another important feature of MCS which is mainly based on SIP. Key Responsibilities:

Requirements gathering from various project teams Creation of Test Scenarios, Test Scripts and Execution of Test cases Defect logging and Verification of fixed bugs Testing call flows as per RFC 3261 – SIP Traffic generation, Test bed preparation, Maintaining the test infrastructure

G L O B A L E D G E S O F T W A R E , B A N G A L O R E A U G 2 0 0 2 – M A Y 2 0 0 4

Project Name : MGCP VideophoneRole : Test EngineerMGCP Video Phone runs over analog Panview board and it provides audio and video service over IP network. Call management is controlled by the remote call agent. This device is connected by TV, Camera, speaker and mike and by that user can make audio-video call with remote party over IP network.Key Responsibilities:

Requirement analysis and preparing test scenarios, test cases and test execution Review Test plan, test cases with Test lead and developers Defect creation using Bugzilla

Cell: +647-6319434

Update daily status and utilization report to lead Testing call flows as per MGCP protocol Testing infrastructure creation and maintenance Build and release management Scripts developed using Linux –sed,awk scripting Test script, traffic generation using Winrunner tool

Cell: +647-6319434