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Suncorp Superannuation Term Life Insurance Product Disclosure Statement

Suncorp Superannuation Term Life Insurance Product ...riskinfo.com.au/.../suncorp-superannuation-term-life-insurance-pds... · This document is the Product Disclosure Statement (PDS)

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Page 1: Suncorp Superannuation Term Life Insurance Product ...riskinfo.com.au/.../suncorp-superannuation-term-life-insurance-pds... · This document is the Product Disclosure Statement (PDS)

Suncorp Superannuation Term Life InsuranceProduct Disclosure Statement

Page 2: Suncorp Superannuation Term Life Insurance Product ...riskinfo.com.au/.../suncorp-superannuation-term-life-insurance-pds... · This document is the Product Disclosure Statement (PDS)

This document is the Product Disclosure Statement(PDS) for Suncorp Superannuation Term LifeInsurance. The PDS contains:

• Suncorp Superannuation Term Life InsuranceBenefit information

• Glossary

• Interim Cover

You should read this PDS carefully before making a decision to purchase Suncorp SuperannuationTerm Life Insurance.

This PDS will assist you to decide whether thisproduct will meet your needs. Any advicecontained in this PDS has been prepared withouttaking into account your particular objectives,financial situation or needs. For that reason beforeacting on the advice you, should consider theappropriateness of the advice having regard toyour objectives, financial situation and needs.

If you purchase Suncorp Superannuation Term LifeInsurance, you become a member of the SuncorpPersonal Superannuation Fund and become entitledto benefits under life insurance policies held bySuncorp Superannuation Pty Ltd (SSPL), as trusteeof the Suncorp Personal Superannuation Fund.

Life insurance is provided by Suncorp Life &Superannuation Ltd ABN 87 073 979 530 (Suncorp).Suncorp-Metway Ltd ABN 66 010 831 722 and its related companies (except Suncorp) do notguarantee Suncorp and are not liable for any of thepolicies, products or services provided by Suncorp.

Note:Information in this PDS is based on the continuance of presenttaxation laws and their interpretation.

The only way to apply for a Suncorp product described in thefollowing pages is to complete and submit the Application Form. Your adviser can assist you in completing this form.

The Insurance type described in this document is not a savings plan. The primary purpose is to provide a benefit in the event of specifiedevents occurring.

When reading this PDS please refer to the Glossary on pages 20 to 21 for the meaning of various terms used in this PDS.

If you terminate your Policy at any time (other than during the Cooling-Off Period) you will not get anything back.

Suncorp Superannuation Term Life Insurance

Product Disclosure StatementPrepared on: 29 September 2003

Issuer: Suncorp Superannuation Pty LtdABN: 59 009 931 435

AFSL: 229879

Contact Details:Phone 13 11 55 (and ask for ‘Life and Super’)

Facsimile Number (07) 3362 2904

Email Address life&[email protected]

Website suncorp.com.au

Postal Address Suncorp Superannuation Pty Ltd (LS005)GPO Box 1453BRISBANE QLD 4001

Registered Business Address Level 18Suncorp Metway Centre36 Wickham TerraceBRISBANE QLD 4000

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Contents

About the Suncorp Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

What are the Risks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Suncorp Superannuation Term Life Insurance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

How Much Does it Cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

What are the Charges? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What is Paid to your Adviser? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Future Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Taxation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Information on your Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Your Duty of Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Cooling Off Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Complaints and Dispute Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Suncorp Superannuation Term Life Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-18

How Premiums Can Vary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Interim Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Direct Debit Requests (DDR) Service Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

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About the Suncorp GroupSuncorp Superannuation Pty Ltd is part of theSuncorp Group. The Suncorp Group comprisesAustralia’s 6th largest bank and second largestgeneral Insurance group. Suncorp-Metway Ltd, the parent company in the Suncorp Group, ranks in the top 25 Australian companies in terms of market capitalisation.

The Suncorp Group provides financial solutions for individuals and businesses. Its diverse range of products and services include banking, insurance,investment, superannuation and financial planningand are provided through various companies in theSuncorp Group.

Customers can access services through an extensivenetwork of retail branches and centres, as well asvia the Internet and telephone.

The Suncorp Group was formed in 1996 with themerger of three groups: Suncorp, Metway Bankand QIDC Groups. Since then the Suncorp Grouphas acquired AMP’s GIO general insurancebusiness in Australia, putting the Suncorp Groupat the forefront of financial services. The SuncorpGroup’s heritage dates back to 1902, a long andproud history of helping Australians achievefinancial independence and security.

The Benefits of WealthCreation and Protection ‘Wealth creation’ involves saving and investingyour money in order to achieve specific financialand lifestyle goals.

Your goals might include growing your capital andgenerating regular income. It may also includeprotecting what you already have.

There are many strategies and financial productsyou can use to try to create wealth, includingsuperannuation and managed investments. You can also invest directly in shares, property,fixed interest and cash.

Likewise, there are many life insurance productssuch as term life, trauma and income protectioninsurance to help protect your wealth againstunforeseen events.

The right approach to wealth creation andprotection varies from person to person but thefundamentals remain the same – setting goals andputting together a plan to ensure they are met.

A properly accredited advisor can help you design aplan that is right for you, taking into account yourpersonal situation, your goals, needs and wants.

Suncorp Wealth ManagementThe Suncorp Wealth Management division offerslife insurance, superannuation and managedinvestments. This division also includes the fundsmanagement activities of Suncorp MetwayInvestment Management Ltd (SIM) ABN 31 068 147 651.

Products and services provided for Suncorp Wealth Management’s retail consumers and smallbusinesses include superannuation (personal,allocated pension and employer sponsored),managed investments (unit trusts), life insurance(term life, trauma and disability income) andfinancial planning and advice.

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Life Insurance

Suncorp Term Life Insurance (“Term LifeInsurance”) covers the Insured Person’s life andpays a lump sum on their death or diagnosis of a terminal illness. The benefit received can help:

• meet funeral expenses;

• secure your family’s future through the creation of an estate;

• repay your mortgage and other debts;

• protect your business or by covering key business employees.

You can choose either Suncorp Yearly RenewableTerm Life Insurance (“Yearly Renewable Term LifeInsurance”) or Suncorp Superannuation Term LifeInsurance (“Super Term Life Insurance”).

Trauma Insurance

Suncorp Trauma Insurance (“Trauma Insurance”)pays a lump sum benefit if the insured person is diagnosed with a critical medical condition. Ithelps to protect the insured person and their familyagainst a major financial loss. The benefit youreceive could be used to pay medical costs, repaydebts, finance a change of career, pay for essentialmodifications to your home and provide an income.

Income Protection

Suncorp Income Protection Insurance (“IncomeProtection Insurance”) protects one of your mostimportant assets – your ability to earn an income. It provides a monthly benefit payment of up to 75%of your pre-tax income if you are unable to work dueto sickness or injury. You may even be eligible for abenefit if you are able to work at a reduced capacity.

Additional insurance can also be included to coverthe expenses essential to the operation of a business.

For information on Yearly Renewable Term LifeInsurance, Trauma Insurance and Income ProtectionInsurance please refer to the Suncorp FinancialProtection Plan Product Disclosure Statementavailable from your adviser.

What are the Risks? You should be aware of the risks involved beforebuying any life insurance policy. Read this PDScarefully before making a decision on the type of Policy and the extent of cover you require.

Some of the risks associated with life insuranceinclude:

• your Policy may not suit your needs; or

• your level of cover may be insufficient; or

• you may not be able to obtain the cover that you need because of your health or circumstances.

It’s important that your policy meets your needsboth now and in the future. Considering your futureneeds now while you are healthy can ensure youhave the appropriate cover throughout your life.

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Suncorp Superannuation Term Life Insurance OverviewThe details provided in this overview do not replace or override the full descriptions of the conditions and features outlined in this Product Disclosure Statement.

Feature Super Term Life Insurance

Product Description Super Term Life Insurance pays a lump sum benefit if the Insured Person dies oris diagnosed with a terminal illness which will most likely result in death within12 months of being diagnosed

Benefit Sum Insured

Minimum Age at entry 18 next birthday (provided you have been gainfully employed in the last 2 years)

Maximum Age at entry 64 next birthday (provided you have been gainfully employed in the last 2 years)

Guaranteed Renewable up to Renewal 65 next birthday (this can be extended to age 75 next birthday if you are Datebefore eligible to remain a member of the Suncorp Personal Superannuation Fund)

Minimum Sum Insured $75,000

Maximum Sum Insured Assessed on individual circumstances at time of application

Indexation of Sum Insured Consumer Price Index (CPI) to a minimum of 3%

Minimum Premium $200 per year (including policy fee)

Policy Fee per annum From $60 to $64.80 (including frequency loading)

Premium Rates available Males, Females, Smokers, Non-smokers, Age and by occupation type

Sum Insured Premium Loading <$125,000 10% loading

Sum Insured Premium Discounts $250,000 to $499,999 10% discount$500,000 to $999,999 17.5% discount$1 million to $1,999,999 22.5% discount$2 million+ 25% discount

Standard Benefits • Interim Cover (for further details of these benefits • Automatic Indexation please refer to page 14) • Convertibility Option

Optional Benefits • Total & Permanent Disablement (“Any” Occupation Cover only) (for further details of these benefits • Waiver of Premium on Trauma (where a Stand Alone Trauma Policy is please refer to pages 15 to 16) taken in addition to Super Term Life Insurance)

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How Much Does it Cost?

Premiums

Your Premium pays for your insurance cover and thecost of setting up and administering your insurance.

For Super Term Life Insurance, insurance Premiumsare paid into the Capital GuaranteedSuperannuation No. 1 portfolio of the Suncorp LifeNo. 1 Statutory Fund. These Premiums are not aninvestment and therefore are not directly affectedby the fund's investment performance.

Premium Components

The Premium you pay is determined by multiplyingyour level of cover (the “Sum Insured”) by theapplicable Premium rate. Depending on the typeof insurance and level of cover chosen, yourPremium rate may be based on some or all of the following factors: age, sex, health, occupation,pursuits or smoking status.

In addition, your Premium may also include:

• a policy fee based on the frequency of payment;

• a loading if you pay more frequently than yearly;

• a discount or a loading, depending on the level of Sum Insured selected;

• stamp duty; and

• amounts relating to additional benefits.

For an illustration on how Premiums can vary,please refer to page 19.

Premium Guarantee

The Premium rates are guaranteed not to changefor 12 months from your Policy CommencementDate. After this date, Suncorp may vary the rate ofPremium payable for all policies of the same kindas yours. The Premium will then be charged at thenew rates set by Suncorp and will apply from yournext Renewal Date.

Your Premiums will be recalculated each year to reflect;

• the increase in the Insured Person's age; and

• any increase in the Sum Insured by way of indexation.

Your Sum insured may be increased each year bythe greater of the rise in the Consumer Price Index(CPI) over the year or 3%. This increase is subject to age and Sum Insured limitations.

Please contact us if you want a table of Premium rates.

Premium Payments

You must pay your first Premium on the PolicyCommencement Date. Second and subsequentPremiums are payable by the next due date (whichdepends on how frequently you wish to pay) for as long as you want the Insurance to continue until your cover runs out, as explained in this PDS.

You have up to 30 days, from your due date to payyour second and subsequent Premiums. This periodis called the 'Days of Grace'.

Payment Methods

You can pay your Premiums either yearly, half-yearly, monthly or by payroll deduction. When youpay your Premium more frequently than yearly orby payroll deduction, your total annual Premiumwill include a loading to cover administrative costson these payments, as follows:

5

Payment Loading Payment TypeFrequency

Cheque Direct Credit Debit Card

Yearly Nil ✓ ✓ ✓

Half yearly 4% ✓ ✓ ✓

Monthly 8% ✘ ✓ ✓

Payroll 8% ✘ ✘ ✘

Deduction

“✓ “ means the payment type is available for the paymentfrequency specified.

“✘ “ means the payment type is not available for thepayment frequency specified.

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Suncorp reserves the right to:

• withdraw payroll deductions as a method of payment in the future; and/or

• increase these loadings.

If Suncorp decide in the future to alter either ofthe above, you will be given at least 3 months'written notice.

You can vary your method of payment by contactingour Call centre Consultants on 13 11 55 (and ask for‘Life and Super’).

Premium Freeze

Premiums can vary with the Insured Person's ageand usually increase on renewal as the InsuredPerson grows older. You can however nominate on renewal to continue to pay your currentPremium and not an increased Premium. To do soyou must contact our Call Centre Consultants on 13 11 55 (and ask for ‘Life and Super’) and Suncorpwill reduce your Sum Insured to allow for anyincrease in the rate of Premium for the InsuredPerson's age. This adjustment will be made providedthe minimum Sum Insured and minimum Premiumrequirements for your Policy are satisfied.

If you don't pay your Premium

Your Policy will be terminated without any refundof Premium if you don't pay the full amount ofyour Premium within the Days of Grace period.Suncorp will not be liable for any claims after the last day of the days of grace if the Policy is terminated in this way.

If the Insured Person dies within the Days of Grace,we will pay the Benefit due less any unpaidPremium.

Similarly, if you have chosen any of the optionalBenefits and you are entitled to payment of theBenefit within the Days of Grace, we will pay the Benefit due less any unpaid Premiums.

Reinstatement

Should your Policy terminate because Premiums havenot been paid within the Days of Grace, Suncorpmay consider reinstatement of your Policy on the:

• satisfactory completion of an application forrevival, including evidence of the current healthof the Insured Person; plus

• full payment of the Premium due; and

• full payment of all Premium arrears.

The reinstatement must be requested within 2years after the Due Date of the outstanding Premium.

Suncorp has full discretion to refuse yourapplication for revival, or to impose conditions if we accept it.

What are the Charges?All the charges are fully described in this section.Suncorp will not apply any other charges withoutyour consent (other than Government taxes and charges).

Policy Fee

A Policy fee will apply for each insurance you buy and the amount payable will depend on thefrequency of your Premium payment as follows:

The Policy fee may be increased each year by upto the greater of the percentage increase in CPIover the year or 10%. The increase will be appliedto your insurance from your next Renewal Date.

There is no additional Policy fee for optionalBenefits included.

6

Policy Yearly Half- Monthly PayrollYearly Deduction

Super TermLife $60 $31.20 $5.40 $2.49Insurance

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What is Paid to yourAdviser?A percentage of your Premium is paid ascommission to your adviser. In some instances, youradviser is paid a salary instead of a commission.

The commission is for the professional advice and service provided initially and every year for the life of your insurance. Your adviser usescommissions to pay business expenses as well as it being a source of income.

If you increase your insurance cover and yourPremium increases, commission will be paid on the increase.

Commissions are not additional costs to youbecause they are paid from your annual Premiums.If your insurance is cancelled in the first year, some or all of the commission, must be repaid to Suncorp by your adviser.

The amount paid to your adviser forms part of thetotal Premiums and where other sales methods areused lower Premiums may not necessarily result.

Future UpgradeWe constantly aim to improve our products, whichmeans future improved versions of this Policy maybe introduced. If this happens, and where you will not be disadvantaged by any terms andconditions of the new version, your insurance will automatically be upgraded to the new version.We will give you written notice of the changes and when they come into effect.

Any Sickness or Injury for which the InsuredPerson has received advice or treatment prior to the improvement being offered may excludeyou from being eligible for payment under anyimproved conditions.

Taxation InformationThe Premium on Super Term Life Insurance is acontribution to a superannuation fund. Generally,a contribution by an individual other than anemployer to a superannuation fund is not taxdeductible, unless the individual is substantially self employed which means the individual earns no more than 10% of their assessable income from an employer. A contribution by an employeris however tax deductible to the employer.

Tax deductible contributions are subject tocontributions tax of 15%, and may in addition be subject to a contributions tax surcharge of up to 15%* for higher income earners.

Currently a high income earner is a person whosetaxable income plus taxable contributions andreportable fringe benefits for the year of incomeexceeds $94,691 (for the 2003/2004 year and indexedannually in accordance with taxation legislation).

A formula is used to calculate the surcharge, with the full 15% rate applying when surchargeincome for the 2003/2004 year reaches $114,981.

The contributions tax surcharge may also applywhere the superannuation fund is not provided with the member's tax file number (TFN).

If the superannuation surcharge applies to you (as outlined above), the Trustee will requestreimbursement for this liability. Please note that this amount is not tax deductible and the amount paid will not be included as part of your contributions to the Suncorp PersonalSuperannuation Fund. If you do not reimburse the Trustee, your insurance cover may be reduced.

By law, superannuation funds are required to ask all members for their TFN. This also applies to Super Term Life Insurance. It is not compulsory for you to provide a TFN, however the consequencesof not doing so can include a liability to pay a surcharge (which may not have been payable if the TFN had been provided).

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Death Benefits are not subject to tax when paid to your spouse (including ex-spouse), financialdependant/s or to your children under the age of18 years provided the benefit payment is withinyour pension Reasonable Benefit Limit (RBL) forsuperannuation tax purposes. An RBL is themaximum amount of retirement and termination-type payments that are subject to concessional taxtreatment that a person may receive. This amountis currently $1,176,106 (for the 2003/2004 year andis indexed annually in accordance with taxationlegislation). Total and Permanent DisablementBenefits are taxable but part of the benefit(“invalidity component”) may be tax free. For details of what tax may apply to you, please contact your taxation adviser.

* The Federal Government has proposed todecrease the contributions tax surcharge to 13.5%for the 2003/2004 year, 12% in 2003/2004 year and 10.5% in 2004/2005 year. However, this is stillsubject to appropriate legislation being passed in parliament.

Providing your Tax FileNumberSuperannuation funds are now required to ask you for your Tax File Number (TFN). Your TFN is confidential and before you fill out theApplication Form, you should read the followingsection carefully.

The Trustee is authorised to collect TFNs under the Superannuation Industry (Supervision) Act 1993, Retirement Savings Accounts Act 1997,the Privacy Act 1988 and taxation acts (includingincome tax and superannuation surchargelegislation).

The Trustee can only use TFNs for lawful purposesincluding:

• Finding or amalgamating a member'ssuperannuation benefits;

• Calculating the correct tax on eligibletermination payments;

• Passing the TFN to a trustee of anothersuperannuation fund or provider of aretirement savings account (RSA) whentransferring any of the member's benefits. A member should advise us in writing if they do not wish us to pass on the TFN; and

• Passing the TFN to the Australian TaxationOffice:

– if you have been paid a Benefit; or

– to determine if any contribution taxsurcharge is payable.

It is not an offence for you to withhold your TFN,however the consequences of doing so include:

• A surcharge (which may not have beenpayable if the TFN had been provided) may become payable on superannuationcontributions - in some circumstances thesurcharge may be reclaimed through theAustralian Taxation Office;

• Tax may be deducted from a death or TPDpayment at a higher rate, unless a member'sTFN is later provided to us - the additional tax may be reclaimed through the income tax assessment process; and

• We, or the trustee of another fund or an RSA provider holding a member's benefit, now or in the future, may not be able to locate,amalgamate or identify the member's benefits.

The lawful purposes and consequences of notproviding a TFN may change in the future if therelevant laws change.

If you have any questions regarding the provisionof TFNs, please ask your adviser or you can contactone of our Call Centre Consultants on 13 11 55 (and ask for ‘Life and Super’). For furtherinformation you can contact the Australian TaxOffice Hotline on 13 10 20.

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Information on your PolicyOnce Suncorp is prepared to offer you cover, you will be sent a Policy Document Notice which,together with this PDS and your application, are the terms and conditions of your insurancewith Suncorp.

However, the Trustee reserves the right to vary any of the terms and conditions in this PDS beforeissuing you with a Policy Document Notice.

Please read the Policy Document Notice and thePolicy terms and conditions in this PDS carefully.The Policy Document Notice:

• will contain specific terms for your cover and any additional Benefits included;

• will state the extent to which the terms and conditions set out in this PDS and yourApplication Form apply to you; and

• may contain terms and conditions which mayoverride those contained in this PDS (where thisis the case, the overrides will be clearly stated).

You should keep your Policy Document Notice and this PDS in a safe place. They will be requiredwhen you make a claim.

Once you take out Super Term Life Insurance you become a member of the Suncorp PersonalSuperannuation Fund. Once you become a member,you will receive a Policy Document Notice and a copy of the current annual report to memberswith important information about the fund.

Your Duty of DisclosureSuncorp’s decision to insure you is based on thecollective information provided in the ApplicationForm that includes the declaration signed by you,and other supporting documents.

Before you enter into a contract of insurance withSuncorp, you have a duty under the InsuranceContracts Act 1984, to disclose to Suncorp everymatter that you know or could reasonably beexpected to know, is relevant to the decision of Suncorp whether to accept your application for insurance and, if so, on what terms.

You have the same duty to disclose those mattersto Suncorp before you extend, vary or reinstate a contract of life insurance.

Your duty however does not require disclosure of a matter:

• that diminishes the risk to be undertaken by Suncorp;

• that is of common knowledge;

• that Suncorp knows or, in the ordinary course of its business, ought to know; or

• as to which compliance with your duty is waived by Suncorp.

If you fail to comply with the duty of disclosureand Suncorp would not have entered into thecontract on any terms if the failure had notoccurred, Suncorp may avoid the contract within 3 years of entering into it.

Suncorp, if entitled to avoid a contract of lifeinsurance, may within 3 years of entering into it,elect not to avoid it but to reduce the sum that the Insured Person has been insured for inaccordance with a formula that takes into accountthe premium that would have been payable if youhad disclosed all relevant matters to Suncorp.

If your non-disclosure is fraudulent, Suncorp may avoid the contract at any time.

Cooling Off PeriodWe want you to be satisfied that you have madethe right decision. After you sign-up for cover andwe send you the Policy Document Notice, you have21 days to check that the insurance meets yourneeds - this is known as the cooling-off period.Within this time you may cancel your Policywithout paying any charges.

To cancel your Policy you must notify us in writingor verbally. If you notify us verbally we will requireyou to answer certain questions to confirm youridentity. In all cases we will require you to send to us your Policy Document Notice and your copyof the PDS.

Generally, we are required to transfer the amount ofyour Premium to another superannuation product.

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Frequently Asked Questions

Complaints and

Dispute ResolutionWe try to make sure that our level of service meetsyour expectations. However, sometimes problemsoccur. If you have a complaint or dispute, we haveestablished a process to help you.

How to make a complaint or notify a dispute

If you have a complaint or dispute about thisproduct or our services, please tell the people who provided your initial service. Or you can:

• phone us on: 13 11 55 (for the cost of a local call*)

• fax us on: (07) 3362 2904

• write to us at: Suncorp SuperannuationPty Ltd (LS005)GPO Box 1453 Brisbane QLD 4001

• email us on: life&[email protected]

What we will do

1. We will try to settle your complaint or disputewithin 1 working day.

2. If we can't do this, we will phone you, emailyou or tell you in writing that we have receivedyour complaint or dispute. You should get thisnotice within 3 working days.

3. We will try to settle more complicatedcomplaints or disputes within 21 days, but in nomore than 45 days.

4. If we can't settle your complaint or disputequickly, we will write to you every 21 daysgiving you reasons for the delay.

5. Once we make a decision regarding yourcomplaint or dispute, we will tell you inwriting and include our reasons for reachingthat decision.

If you are dissatisfied with our decision or the waywe handled your complaint or dispute, please letus know.

Otherwise, for complaints relating to a Trusteedecision you can contact the SuperannuationComplaints Tribunal (SCT) and for all othercomplaints or disputes, the Financial IndustryComplaints Services (FICS).

How do I? What should I do?

Apply for Cover? Complete and sign an Application Form (available from your adviser) and satisfy our other requirements.

Increase my Cover? Complete and sign an Application Form (available from your adviser) and satisfy our other requirements.

Decrease my Cover? Contact us by phone or if your request is in writing please specify the policy number, the amount you wish to decrease the sum(s) insured to and ensure you have signed your consent.

Change Payment Method? Contact us by phone or in writing. The appropriate deduction authority will be forwarded to you for completion.

Change to Non-smoker conditions? Contact us by phone or in writing and a non-smokers declaration will be forwarded to you for completion.

Change beneficiaries? Contact us by phone or in writing and a Nomination of Beneficiaries formwill be forwarded to you for completion.

Note: For full contact details please refer to the inside front cover of this PDS.

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Superannuation Complaints Tribunal (SCT)

The SCT is an independent body set up by the Federal Government to help members orbeneficiaries settle certain types of complaints or disputes with fund trustees.

You can contact the SCT by:

• phoning: 1300 884 114 (for the cost of a local call*) or

• writing to: Superannuation Complaints TribunalLocked Bag 3060 GPO MELBOURNE VIC 3001

The SCT will only consider your complaint ordispute if you are not satisfied with our finaldecision or the way we handled your complaintand 90 days have passed since we received yourcomplaint or dispute. If the SCT accepts yourcomplaint or dispute, they will tell you this inwriting within 7 days and they will ask us for moreinformation. We have 28 days to reply. The SCTmight then organise a meeting between you andus to settle the issue. If this is unsuccessful, thecomplaint or dispute goes back to the Tribunal for their decision which is binding.

Financial Industry Complaints Services(FICS)

FICS is a free service and a totally independentand impartial body. FICS will deal with yourcomplaint or dispute directly or follow up thematter on your behalf. If this is unsuccessful, the matter will go to the FICS Review Committeefor a decision. If you want more information on FICS, please ask us for a brochure.

You can contact FICS by:

phoning: 1300 780 808 (for the cost of a local call*) or

writing to: Financial Industry ComplaintsService LimitedPO Box 579,Collins Street WestMELBOURNE VIC 8007

* A higher charge may apply for public telephones and mobile phones

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Subject to the Policy terms and conditions, theInsurance cannot be cancelled unless it is requestedby you or a claim is paid.

Other than the expiry ages noted above yourInsurance and Benefits will terminate onwhichever of the following happens first:

• you notify us in writing or verbally that youwish to terminate your Insurance. If you notifyus verbally we will require you to answercertain questions to confirm your identity; or

• you don't pay the full amount of the Premiumyou are required to pay within the days ofgrace; or

• the Insured Person dies; or

• the total Sum Insured has been paid under the Terminal Illness Benefit; or

• the Renewal Date before the Benefits expiryage occurs (noted in the table above); or

• the Insured Person ceases to be an eligiblemember of the Suncorp PersonalSuperannuation Fund.

Suncorp Superannuation Term Life InsuranceSuncorp Superannuation Term Life Insurance (“Super Term Life Insurance”) pays a lump sum benefit if theInsured Person dies. There are other optional benefits available. A Super Term Life Insurance Policy will be owned by Suncorp Superannuation Pty Ltd, as Trustee, on the life of the Insured Person.

Entry and Expiry AgesFor Super Term Life Insurance the Insured Person must meet the age next birthday at entry requirements as specified in the table below.

Policy/Benefit Age Next Birthday at Entry Expiry Renewal Datebefore Age

Super Term Life Insurance* 18 to 64 65∆

• Terminal Illness 18 to 64 65

• Automatic Indexation 18 to 64 65∆

• Total & Permanent Disablement (TPD) 18 to 60 65∆

(Any Occupation)

• Waiver of Premium on Trauma 20 to 64 65∆

* To be eligible to join the Suncorp Personal Superannuation Fund you must also have been gainfully employed in the last two years.

∆ This will be extended to your 75th birthday provided you are eligible to remain a member of the Suncorp Personal Superannuation Fund for Super Term Life Insurance.

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Benefits (no additional cost)

Interim Cover

Suncorp will provide you with interim cover for up to 90 days while we are assessing yourapplication. (Conditions apply) Please refer to page 22 for more details.

Terminal Illness Benefit

If a specialist Medical Practitioner, approved bySuncorp, diagnoses the Insured Person as sufferinga medical condition that will most likely result in death within 12 months of being diagnosed(Terminal Illness), Suncorp will pay the SumInsured. The maximum amount Suncorp will pay in respect of the Insured Person's Terminal Illness,is $2 million for all insurance Suncorp issue on thelife of the Insured Person. If the Insured Person is insured for more than $2 million with Suncorp,they will pay the balance when the Insured Persondies. Suncorp will waive the premiums on thebalance payable for up to twelve months (after which premiums will recommence).

The Sum Insured for Terminal Illness Benefit underthis Policy is reduced by any amount paid underthis Policy for the optional Total and PermanentDisablement cover.

However, the Trustee of the Suncorp PersonalSuperannuation Fund can only pay the TerminalIllness Benefit to you in accordance withsuperannuation legislation.

Therefore, prior to the Trustee agreeing to pay you the Terminal Illness Benefit, superannuationlegislation requires you to demonstrate to theTrustee that you are permanently incapacitatedand had to retire from the workforce early due to ill health or that you meet one of the otherconditions for receiving Superannuations benefits,which are:

• you have reached age 65;

• you have reached your preservation age (seetable below) and have permanently retired;

• you leave gainful employment on or after age 60;

• you suffer severe financial hardship or areeligible on ‘compassionate grounds’ as definedin superannuation legislation (limits apply);

• you are a non-resident and depart Australiapermanently.

If none of these conditions apply, your benefit will need to be transferred to anotherSuperannuation fund.

Preservation ageYou were born: Your Preservation

Age will be:

Before 1 July 1960 55

1 July 1960 - 30 June 1961 56

1 July 1961 - 30 June 1962 57

1 July 1962 - 30 June 1963 58

1 July 1963 - 30 June 1964 59

On or after 1 July 1964 60

This cover ceases on the Renewal Date immediatelyprior to your 65th birthday.

This will be extended to the Insured Person's75th birthday, provided you are eligible toremain a member of the Suncorp PersonalSuperannuation Fund.

Automatic Indexation

Suncorp will automatically increase your Sum Insuredby the greater of the increases in the Consumer PriceIndex (CPI) over the year or 3% per annum on eachRenewal Date of your policy to age 65.

Your Premiums will also be recalculated each year,and the recalculation will change the Premium to reflect the increase in the Insured Person's age and the increased Sum Insured.

You can however decline the CPI increase, inwhich case your Sum Insured remains the same, or you can elect a “premium freeze”, in whichcase your premium will remain the same, but your Sum Insured will be adjusted.

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If Suncorp agree to pay a Benefit under this Policy,they will pay the Sum Insured that is stated on the Policy Document Notice after taking intoaccount any variations that result from automaticindexation or from the premium freeze option.

The conditions of automatic indexation are as follows:

• The Sum Insured is automatically adjusted eachyear to take account of any increase in the CPI over the year (minimum of 3%) until theRenewal Date immediately prior to the InsuredPerson's 65th birthday.

• Premiums will increase in line with the increases in the Sum Insured, and usuallyincrease with the Insured Person's age nextbirthday (and any extra Premium stated on the Policy Document Notice).

• Automatic Indexation will only apply up to a maximum sum insured of $2 million for Total and Permanent Disablement (TPD). You may decline any increase in the SumInsured by contacting us and paying theadjusted Premium for age only as shown on the CPI Indexation Notice.

Optional Benefits (extra cost)

You may choose to add either the followingadditional benefits under your Super Term Life Insurance policy:

• Total & Permanent Disablement (“Any Occupation”); or

• Waiver of Premium on Trauma (Where a standAlone Trauma Policy is taken in addition toSuper Term Life Insurance).

Optional Benefits only apply if selected by you andthey are shown on your Policy Document Notice.

Total and Permanent Disablement– Optional (extra cost)

If you choose to include Total and PermanentDisablement (TPD), your Policy Document Noticewill show the Sum Insured for this Benefit. Pleasenote, your TPD Sum Insured cannot exceed yourSuper Term Life Insurance Sum Insured.

Your TPD benefit will be payable if the InsuredPerson is Totally and Permanently Disabled. Totallyand Permanently Disabled is where the InsuredPerson permanently:

(A) suffers the loss of limbs or sight; or

(B) is unable to work (only applies up to age 65); or

(C) is unable to perform two or more Activities of Daily Living; or

(D) is suffering from significant cognitive impairment;

as defined in the following sections.

(A) Loss of Limbs or Sight

means the total and permanent loss of use of:

• both feet; or

• both hands; or

• one hand and one foot; or

• the sight of one eye and the use of either one hand or one foot; or

• the sight of both eyes.

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(B) Unable to Work

“Any” Occupation Cover

A state of physical or mental incapacity which is caused by accident, sickness or disease and which:

(i) results in the Insured Person being disabled andunable to work in any employed capacity for atleast six consecutive months; and

(ii) in the opinion of Suncorp, after consideringmedical evidence and/or other evidence, results in the Insured Person being unable ever to followany occupation for which he or she is reasonablyqualified by education, training or experience.

(C) Activities of Daily Living

The Insured Person must be permanently unable to perform two or more of the following Activitiesof Daily Living without the physical assistance ofsomeone else. The inability to perform two or moreof these activities must be continuous for at least 6 months before you are eligible to make a claim.

The Activities of Daily Living are:

1. bathing and showering;

2. dressing and undressing;

3. eating and drinking;

4. using a toilet to maintain personal hygiene;

5. getting in and out of bed, a chair or wheelchair;

6. moving from place to place by walking,wheelchair or walking aid.

(D) Significant Cognitive Impairment

In the opinion of Suncorp, after consideringmedical evidence, and/or any other evidence the Insured Person is suffering from significantcognitive impairment. Significant cognitiveimpairment means a deterioration or loss ofintellectual capacity that requires the InsuredPerson to be under the continuous care andsupervision of someone else.

Significant Cognitive Impairment must becontinuous for at least 6 months before you are eligible to make a claim.

When we won't pay your Total and PermanentDisablement Benefit

Suncorp will not pay if the loss or incapacity upon which you are basing a claim for Total andPermanent Disablement is directly or indirectlycaused or accelerated by any one of the following:

• Intentional self-inflicted injury performed by or under the Insured Person’s instructions or attempted suicide of the Insured person.

• Acts of war, whether declared or not, or by service in the armed forces.

• Any exclusion stated in your Policy DocumentNotice.

Waiver of Premium (on Trauma)– Optional (extra cost)

The Waiver of Premium option is available if youpurchase Super Term Life Insurance and TraumaInsurance. Upon payment of the total Sum Insuredunder your Trauma Insurance, the Waiver ofPremium Benefit will apply to your Super Term Life Insurance, provided it is in force, at the timethe total Sum Insured Benefit is paid under yourTrauma Insurance. Premiums will be waived inrespect of Death Cover (and Total and PermanentDisablement if applicable).

Under this Benefit, Suncorp will waive premiumson your Super Term Life Insurance until theRenewal Date immediately prior to the InsuredPerson's 65th birthday.

During the period premiums are waived on yourSuper Term Life Insurance, indexation of your Sum Insured will continue to apply unless you had previously declined indexation.

If on the Renewal Date immediately prior to theInsured Person's 65th birthday, you are eligible to continue the Super Term Life Insurance policy,you must recommence payment of the premium.The premium payable will be based on the original acceptance terms for your Super Term Life Insurance and is recalculated in line with the then current age of the Insured Person and the premium rates then applying to that cover.

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Convertibility OptionWhen you cease to be a member of the SuncorpPersonal Superannuation Fund, you may convertyour Policy to a new Yearly Renewable Term LifeInsurance Policy outside of the Suncorp PersonalSuperannuation Fund without evidence of health.

If the existing Cover includes Total and PermanentDisablement, this Benefit may also be applied forwithout evidence of your health, provided theamount of the cover does not exceed the existingTotal and Permanent Disablement cover.

You must satisfy the minimum premiumrequirements for the new policy and cover will be subject to any underwriting terms andconditions that apply to your current Insurance.

Nomination of BeneficiariesYou may nominate your Benefit on death to be paid to:

• one or more of your dependants such as yourSpouse, children, including adult children, oranyone who is dependent on you for financialsupport; or

• your legal personal representative.

If you do not nominate a dependant or your LegalPersonal Representative, then the Trustee may notpay in accordance with your wishes. The Trustee in any event has a discretion to choose who to paythe Benefit to and is in no way bound to complywith your nomination, though it may take yournomination into account when exercising itsdiscretion.

The Trustee may decline to take into account a nomination you have made in certaincircumstances, including if you subsequently marry, or if you nominate your current Spouse and subsequently separate or divorce. You shouldensure you update your nomination in thesecircumstances.

General ExclusionsSuicide

If the Insured Person commits suicide within 13 months of:

• the Policy Commencement Date; or

• the date of increase of insurance cover for the increased amount only (excluding Benefitindexation); or

• reinstatement of this insurance,

the Sum Insured or the relevant increase will not be paid by Suncorp.

All money held under the Policy, (includingPremiums paid) will be retained by Suncorp.

Non-smoker Conditions

If the Insured Person has been declared a non-smoker, please read this carefully.

Your entitlement to non-smoker premium rates is based on the signed declaration that the InsuredPerson is a non-smoker. If this declaration is foundto be false, Suncorp may refuse to pay a Benefit.Alternatively, Suncorp may reduce the amount ofthe Benefit to the amount that would be payablein respect of a smoker in the Insured Person’scircumstances where the same amount of premium had been paid.

Criminal Activity

The Sum Insured shall not be payable if a claimresults from the Insured Person being a voluntaryparticipant in a criminal activity.

Additional Exclusions

When Suncorp process your application, we maydecide to accept the application only on conditionthat claims arising out of certain activities relatedto the Insured Person's occupation or pastimes, or claims for certain types of conditions will beexcluded. Any such exclusion will be stated on your Policy Document Notice.

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How To ClaimProof of Age

Proof of the Insured Person's age is requiredbefore we pay any Benefits. If the Insured Personhas not given their correct age, the amount of the Benefit or the amount of the Premium may be adjusted by Suncorp.

Any adjustments will be backdated to the time youfirst took out this Policy and will take into accountthe true age of the Insured Person at that time.

Super Term Life Insurance

To make a claim for death we require thefollowing information:

• a death certificate of the Insured Person;

• proof of age of the Insured Person (if not already provided);

• the Policy Document Notice and this PDS;

• a claim form;

• a Certified Copy of the Will.

Depending upon individual circumstances,additional information may be required by us.

Total & Permanent Disablement Benefit

To make a claim for Total and PermanentDisablement, you should notify us in writing within three months of the Insured Personbecoming Totally and Permanently Disabled. Unless Part (A) of the Total and PermanentDisablement definition (see page 15) applies to the Insured Person, the Insured Person must be Totally and Permanently Disabled for sixconsecutive months before you are eligible to make a claim.

Before Suncorp pay any claim, they have theabsolute right to satisfy themselves as to theextent of the Insured Person's disability. Therefore,Suncorp reserve the right to request any medical or other evidence that Suncorp might reasonablyneed to assess your claim. The cost of providingmedical evidence in support of your claim is yourresponsibility.

Suncorp reserve the right to appoint their ownMedical Practitioner at any time to examine and assess the Insured Person.

Payment of BenefitsSuper Term Life Insurance

The amount of the death cover Benefit will be theamount shown on the last CPI Indexation Notice as the Sum Insured for the amount of Premium thatwas paid unless a change to your Sum Insured hasbeen effected since the notice. All payments will bepaid as a lump sum and made in Australian currency.

We are only liable to pay a Benefit if the insuranceis current at the date of death or the occurrence of the insured event.

Total & Permanent Disablement Benefit

The amount of the Benefit will be the amountshown on the CPI Indexation Notice issuedimmediately preceding the date of the InsuredPerson's Total and Permanent Disablement unless a change to your Sum Insured has been effectedsince the notice. If you are entitled to payment ofthe TPD Benefit within the Days of Grace, then wewill pay the Benefit due less any unpaid premiums.

The amount of your Super Term Life Insurance coverwill be reduced by the total amount of any Total andPermanent Disablement Benefit paid to you. YourPremium will then reduce accordingly.

This may result in the Super Term Life Insurance coverceasing altogether when the Total and PermanentDisablement Benefit has been paid in full.

All payments will be paid as a lump sum and madein Australian currency.

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How Premiums Can VaryThe following table for Super Term Life Insurance illustrates how premiums can vary by gender, age, smoking status and Sum Insured.

Super Term Life Insurance

Age Next Sum Insured of Sum Insured of Sum Insured of Sum Insured ofBirthday $100,000 $200,000 $500,000 $1,000,000

Male non-smoker 20 $206.30 $326.00 $608.63 $1,090.75

30 $200.00 $212.00 $373.50 $649.00

40 $200.00 $258.00 $468.38 $827.25

50 $338.30 $566.00 $1,103.63 $2,020.75

Male smoker 20 $287.70 $474.00 $913.88 $1,664.25

30 $214.00 $340.00 $637.50 $1,145.00

40 $307.50 $510.00 $988.13 $1,803.75

50 $712.30 $1,246.00 $2,506.13 $4,655.75

Female non-smoker 20 $200.00 $204.00 $357.00 $618.00

30 $200.00 $200.00 $286.88 $486.25

40 $200.00 $204.00 $357.00 $618.00

50 $262.40 $428.00 $819.00 $1,486.00

Female smoker 20 $200.00 $294.00 $542.63 $966.75

30 $200.00 $286.00 $526.13 $935.75

40 $233.80 $376.00 $711.75 $1,284.50

50 $483.50 $830.00 $1,648.13 $3,043.75

Notes:1. Premium amounts inclusive of Policy Fee and stamp duty, but are exclusive of additional options.2. Stamp Duty applied at Queensland rates. Stamp Duty varies according to your state of residence.3. Premiums displayed are annual amounts excluding frequency loadings (refer to page 5).4. Life Insured is assumed to be accepted as standard rates.5. A personalised quotation is available upon request from your adviser or by calling 13 11 55 (and ask for ‘Life and Super’).6. These Premiums are current as at 29 September 2003 and are subject to change without notice by Suncorp.

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Glossary

Where any of these words appear in this PDS orthe Policy Document Notice, whether the firstletter is in upper case or lower case, then theirmeanings are as defined below:

AApplication Form: The application form which is

used when applying for Super Term Life Insurance.

BBenefit: A specific benefit, as stated in the Policy

Document Notice, relating to the Sum Insured

under the Insurance.

CCPI: The Consumer Price Index: All Groups Australia

that is published by the Australian Bureau of

Statistics for September.

CPI Indexation Notice: The letter we send to

you annually setting out the adjustments to your

Sum Insured and Premium to take account of any

increase in the CPI over the year and the Insured

Person's age.

DDays of Grace: The period of 30 days we allow for

payment of your first Premium and all subsequent

Premiums.

Due Date: The date that your Premium is payable.

Your first Premium is payable on the Policy

Commencement Date and then each year on the

Renewal Date for as long as the Policy continues.

The Policy Commencement Date is shown on your

Policy Document Notice.

FFinancial Protection Plan: The PDS for Yearly

Renewable Term Life Insurance, Trauma Insurance

and Income Protection Insurance.

IImmobilised: The inability to perform two of the

Activities of Daily Living as defined on page 16.

Injury: This is bodily injury not caused by sickness

or intentional self-infliction which occurs during

the life of this Policy.

Insured Person: The Insured Person shown

on the Policy Document Notice.

Insured Person's Occupation: The Insured Person's

occupation at the Policy Commencement Date.

LLegal Personal Representatives: The persons

appointed to manage your estate under a grant

of probate or letters of administration.

MMedical Practitioner: A registered medical

practitioner recognised by a Medical Registration

Board or Council in Australia or New Zealand

(or other country approved by us). Other than

for the definition of the policy owners occupation,

this excludes the Policyowner, the Insured Person

or a Nominated Person under this insurance or any

Immediate Family Member or relative of either

the Policyowner or the Insured Person acting

as a medical practitioner.

NNominated Person: the person or person's

nominated by you in accordance with the

Nomination of Beneficiaries section (page 17).

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PPDS: Product Disclosure Statement

Policy: Your insurance comprising the life

insurance policy held by the Trustee on your life,

terms and conditions set out in this PDS, your

Application Form and the Policy Document Notice.

Policy Commencement Date: The date from

which insurance takes effect. This date is shown

on your Policy Document Notice and applies

so long as your Premium has been paid and

acknowledged by Suncorp.

Policy Document Notice: The document we send

you which provides your Policy number and details

of your cover. Your Policy Document Notice also

shows what optional Benefits you have included

with your insurance.

Policyowner:

Super Term Life Insurance

Suncorp Superannuation Pty Ltd

ABN 59 009 931 435 as trustee of the Suncorp

Personal Superannuation Fund.

Premium: The amount you pay Suncorp

for the insurance.

RRenewal Date: The anniversary of the Policy

Commencement Date as shown on your

Policy Document Notice.

Renewal Notice: The notice we send you

for renewal of your insurance.

SSickness: A disease or illness which becomes

apparent while you are covered by your Suncorp

Superannuation Term Life Insurance Policy.

Spouse: Your legal husband or wife or a person

living with you as your spouse on a domestic basis

in good faith.

Sum Insured: The amount Suncorp will pay under

the terms and conditions of your insurance.

Superannuation Law: Requirements contained in any

Act, regulation, statutory instrument, administrative

guideline, ruling or determination applying to

the regulation of superannuation in Australia.

Super Term Life Insurance: Insurance covering

you for the term of the Cover, with no savings

component.

TTerminal Illness: A medical condition that will most

likely result in death within 12 months of being

diagnosed by a Specialist Medical Practitioner

approved by Suncorp. (see page 14).

Total and Permanent Disablement: As defined

on page 15. Totally and Permanently Disabled

has a corresponding meaning.

Trustee: Suncorp Superannuation Pty Ltd

WWe, us, our, Suncorp: Suncorp Superannuation

Pty Ltd ABN 59 009 931 435

YYou, your: The Insured Person named on the Policy

Document Notice.

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Interim Cover

While your application is being processed, Suncorpprovide Interim Cover for you. Benefits are paidfrom the Suncorp Life No.1 Statutory Fund.

The level of cover and circumstances in whichSuncorp will pay vary according to the policy appliedfor and our standard underwriting guidelines andpractices. Please refer to the appropriate product or products below for full details of how InterimCover will be paid for each product.

What we mean by Total and PermanentDisablement are described in the relevant section of this PDS (see page 15).

Availability of Interim Cover

Interim Cover is available to you provided that:

(i) any previous insurance on the person to beinsured was accepted by Suncorp or any otherLife Office at standard rates and withoutexclusion; and

(ii) the person to be insured must be between ages:

• 18 to 64 for Super Term Life Insurance(Death); and

• 18 to 60 for Total & PermanentDisablement Insurance

(iii) the level of sum insured applied for is financially justifiable.

Commencement of Interim Cover

Interim Cover commences when your completedapplication form and a deposit of one month'sPremium has been submitted to Suncorp.

Period of Interim Cover

Interim Cover will cease when one of the followingoccurs:

1. your policy commences;

2. 90 days after the date of application;

3. your application is declined;

4. you withdraw your application; or

5. Suncorp advises you in writing that yourapplication will not be accepted at standardrates or without modifications.

Your Application for Super Term Life Insurance

If you claim under Interim Cover, Suncorp will takethis into account in considering your application forinsurance. The insurance applied for may be declinedor have special conditions imposed as a result.

Super Term Life Insurance

Suncorp will pay the benefit if the person to beinsured should die during the period of interim cover.

If the application is also for Total and PermanentDisablement (TPD) cover Suncorp will pay a benefiton the earlier of the person to be insured's:

• death; or

• becoming totally and permanently disabled as a result of injury or illness first occurringduring the period of Interim Cover. The “Any occupation” definition will be used for assessment purposes (refer to page 18).

Amount payable:

Death

The amount paid will be the lesser of:

(i) $1,000,000; or

(ii) the proposed sum insured; or

(iii) the sum insured Suncorp would accept for youunder their normal underwriting guidelines.

TPD

The amount paid will be the lesser of:

(i) $500,000; or

(ii) the proposed sum insured; or

(iii) the sum insured Suncorp would accept for youunder their normal underwriting guidelines.

The maximum Suncorp will pay for all additionalbenefits attaching to Super Term Life Insurance(eg. TPD) will be the proposed sum insured to a maximum of $500,000.

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When benefits will not be paid

In addition to reasons listed in this PDS under theheading 'General Exclusions', Suncorp will not payany benefits if the application is one whichSuncorp would not normally accept under theirstandard underwriting guidelines and practices.Benefits will also not apply where death or TPD is caused by:

(i) suicide or intentional self inflicted injuryperformed by you or the person to be insuredor under your instructions or those of theInsured Person; or

(ii) any physical condition, sickness or injury for which the person to be insured had any symptoms of or received advice ortreatment for prior to applying for this Policy or policies; or

(iii) participation in certain occupations, sports,industries, pursuits or pastimes that wouldcause Suncorp ordinarily in the course of its business to reject your application.

Please ask and we will advise whether the personto be insured's occupation, sports, industry,pursuits or pastimes fall within these certainoccupations, industries, pursuits and pastimes that would cause Suncorp ordinarily in the course of its business to reject your application.

Interim Cover Conditions:

The following terms and conditions apply to the Interim Cover

1. This Interim Cover will not apply if the person to be insured dies or becomes Totally & Permanently Disabled, as a result of:

• intentional self-inflicted injury or suicide;

• any physical condition, sickness or injury for which the person to be insured had anysymptoms of or received advice or treatmentfor prior to applying for this Policy orpolicies; or

• participation in certain occupations, sports,industries, pursuits or pastimes that wouldcause Suncorp ordinarily in the course of its business to reject your application.

Please ask and we will advise whether the person to be insured's occupation, sports,industry, pursuits or pastimes fall within thesecertain occupations, industries, pursuits andpastimes that would cause Suncorp ordinarily in the course of its business to reject yourapplication.

2. A deposit of one month's premium is receivedwith your application.

3. Any previous insurance on the person to beinsured must have been accepted by Suncorpor any other Life Office at standard rates andwithout exclusion.

4. The person to be insured must be between 18to 64 for Super Term Life Insurance and 18 to 60for Total & Permanent Disablement Insurance.

5. The level of Sum Insured is financiallyjustifiable as determined by Suncorp.

6. Interim cover does not apply if the cover being proposed is to be a replacement policyfor existing cover where the existing cover is still in force.

7. Interim Cover does not apply if the applicationfor insurance would normally be declined or deferred under Suncorp standardunderwriting guidelines.

8. If under Suncorp standard underwritingguidelines, Suncorp would have reduced the sum insured to less than what had beenproposed for, Suncorp will also reduce theamount payable under the Interim Coverbenefit to what Suncorp would have offered.

9. If under Suncorp standard underwritingguidelines, they would have modified orapplied an additional loading on your policyas a result of your medical history, Suncorpwill reduce the level of interim cover basedon the proposed premium and the termsSuncorp would have offered.

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10. Interim cover does not apply if the claim is aresult of war, terrorism, service in the armedforces or the person to be insured's voluntaryparticipation in a criminal act.

11. Interim cover only applies if you have fullycompleted the application form and have paid the first instalment premium.

12. Interim cover only applies if the cause of theclaim happens in Australia or New Zealand.

This Interim cover will cease when one of thefollowing occurs:

1. your policy commences;

2. 90 days after the date of application;

3. your application is declined;

4. you withdraw your application; or

5. Suncorp advises you in writing that yourapplication will not be accepted at standardrates or without modifications.

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Direct Debit Request(DDR) ServiceAgreementThis DDR Service Agreement forms part of theterms of the Direct Debit Request ('DDR') andshould be read in conjunction with the DDR form.

DDR - SUNCORP SUPERANNUATION TERM LIFE

We will process a direct debit to the accountnominated on the DDR for the amount of thelife/superannuation contribution (plus anyapplicable Government charges, GST and processingfees) on the date that it is due in accordance withthe terms and conditions of your policy provided by Suncorp Life & Superannuation Limited.

You will need to be notified of the amount of your life/superannuation contribution by Suncorp Life & Superannuation Limited.

Changing your DDR Service Agreement

We will provide you with 14 days notice if we changeany of the terms of the DDR Service Agreement.

Stopping or Cancelling your DDR

You may defer, alter, stop or cancel your DDR at any time by providing at least 5 business daysnotification in writing to:

Manager OperationsSuncorp Life & Superannuation LimitedGPO Box 1453 (LS056)Cnr Albert & Turbot Streets Brisbane Qld 4001or telephone us on 13 11 55 (and ask for ‘Life and Super’)

Requests to vary the details of the account to bedebited must be in writing and in terms of theoperating authority for the account.

DDR Dispute Resolution

If you wish to dispute a DDR transaction you cancontact us as follows and we will arrange for yourdisputed transaction to be investigated and whereappropriate, for a correction to be made.

Manager OperationsSuncorp Life & Superannuation LimitedGPO Box 1453 (LS056)Cnr Albert & Turbot Streets Brisbane Qld 4001Or telephone us on 13 11 55 (and ask for ‘Life and Super’)

If we are unable to resolve the dispute to yoursatisfaction you should contact the financialinstitution where the account to be debited is heldto complete and lodge a DDR Customer Claim form.

Non Business Days

If your DDR falls due on a weekend or public holidaywe will process it on the next business day. If you areuncertain of the date your DDR will be processedyou should contact your financial institution.

Returned or Dishonoured DDR's

If your DDR is dishonoured or returned unpaid byyour financial institution for any reason we reservethe right to recover the funds from you and chargeany additional fee that may apply.

Clear Funds

You should ensure that you have sufficient clearfunds in your financial institution account toenable the DDR to be paid.

Your Records

We will not disclose any details of your DDR to any person or corporation unless required to do so by law, for operational reasons or unless theinformation is required in relation to a disputedtransaction.

Your Account

You should be aware that some financialinstitutions may not allow a DDR to be processedto certain types of accounts. You should check your account details against a recent statementfrom your financial institution or check with yourfinancial institution to ensure that a DDR can be processed to your account.

If you wish to make inquiries about your DDR you can contact us by writing to:

Manager OperationsSuncorp Life & Superannuation LimitedGPO Box 1453 (LS056)Brisbane Qld 4001Or telephone us on 13 11 55 (and ask for ‘Life and Super’)

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Contact Details

EnquiriesIf you have enquiries, please call our Call CentreConsultants on 13 11 55 (and ask for ‘Life andSuper’) fax on (07) 3362 2904, or email:life&[email protected]

Registered OfficeLevel 18Suncorp Centre36 Wickham Terrace Brisbane QLD 4000

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suncorp.com.au13 11 55

Various products and services are provided by different entities in the Suncorp Group. The different entities in the Suncorp Group are not responsible for or liable in respect of products or services provided by other entities in the Suncorp Group.

05535 09/03 A

13 11 55suncorp.com.au