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9/9/2013
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9/9/2013
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Everyone has a stake in doing things the right way
Sunbelt has been awarded the Most Valued Partner (MVP) award by the Material Handling Equipment Distributors Association (MHEDA).
The MVP designation means that Sunbelt delivers a superior service experience to our customers.
The MVP has only been awarded to 24 dealers in the US and Sunbelt is the only forklift dealer in Texas to receive this honor.
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Since 1987, the goal of Sunbelt Industrial Trucks has been to achieve professional solutions for our valued customers. Our daily focus is to improve our customers’ profits and productivity by providing the finest products, the best service, and the strongest customer support available in the forklift industry.
Our Objectives:
To develop long term partnerships with our customers by understanding their business needs and then providing optimal, value-added solutions and the ultimate in service support while emphasizing our core business in the Nissan product line.
To inspire a supportive and challenging environment where employee performance and career growth are enhanced through leadership, teamwork, communication and empowerment.
To generate consistent appreciation in equity to ensure continued long term growth.
We Value:
A “Customers First” philosophy Treating others the way we expect to be treated Excellent Communication Strong Teamwork Professionalism Being “easy to do business with” Going above and beyond our customers’ expectations Being a “great” place to work
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Professionals working together as a TEAM (Technicians, CSS Representatives, Equipment Salespeople, and Support Staff) in managing our customer’s forklift fleet.
We constantly measure ourselves against industry standards and we pride ourselves on:
98% PM completion rate 70% 1st time completion rate on service calls Under 4 hour response time PM audits
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100+ checklist for operational and safety inspections Online access to Fleet Management software allows you
visibility of all your service records including the cost per hour to operate each lift