Sun Journal Profile 2003 section C

By LINDA GALWAYLewiston Sun Journal Special Sections Editor

No one ever claimed having your teeth repaired would be

easy. No one ever said it would be inexpensive or quick, but plenty of satisfied customers have said it was definitely worth the time, effort and money — and they all would do it again in a heartbeat.

The credit goes to Dr. Robert W. Beebe, whose cosmetic den-tistry practice is conveniently located on Route 100 in Gray, just off Exit 11of the Maine Turnpike.

“If your teeth don’t look right, they probably don’t function correctly either,” he explained. “The perception of cosmetic dentistry is that it’s selfish and done for vanity reasons only, but if a person’s smile affects their self-confidence, their self-esteem, the reasons to improve the smile become as important as the reasons behind fix-ing a cavity or broken tooth.”

George, Cindy and Greg couldn’t agree more. Here are their stories:

George Turner, 50-somethingCumberland Foresidereal-estate broker, Allied Real Estate

George Turner is typical of his generation. Growing up in a pre-fluori-dation era, he said his gums were healthy but, as a kid, he “had a mouthful of cavities.” Although the impetus for his visit to Dr. Beebe wasn’t a quest for a healthy mouth, it was something he needed to do to improve his smile and his confidence.

“On an unconscious level, I really didn’t smile as much, or I would keep my mouth closed,” he recalled. “I wasn’t particu-larly self conscious about it, and didn’t constantly think about it, but people do considerably better in sales of any kind when you look your best.” Turner said it did represent “a bit of an investment” — for him approximately $20,000 — but was worth every penny.

“It’s a balancing act for all of us,” when it comes to expending so much money, Turner said.“In the real world, money does play a part in making decisions. My teeth weren’t threat-ening me healthwise, so I had to weigh (the pros

and cons) carefully.”A recurring theme when anyone speaks

about their experience is how thorough and painstaking Dr. Beebe is with his work and how he takes the time to answer questions and fill in the blanks; also, how helpful and pleasant the office staff is. “They’re awful nice people up there,” Turner said, adding how happy he was with the results and how impressed he was with Dr. Beebe’s skill and manner. “He was always concerned that I not experience any dis-

comfort.”Turner’s procedures took

a couple of sessions of 4-5 hours each. “I was amazed at how much could be done in such a short period of time.”

Turner advises anyone considering cosmetic dentistry procedures to do their homework. “If I had it to do over again, I would have been even more meticulous about under-standing the process, even though they went to a great

deal of trouble to help me understand. A lay-man might let them explain and then think he knows more than he does, but I have no re-grets, and everything came out great.”

People who elect to have this surgery benefit “in all kinds of little ways,” noted Turner. “You’re less self-conscious, not in an obvi-

ous way, but it’s amazing how there are small personality changes as you feel better about yourself.”

Cindy Keohan-Picou, 38North BerwickInformation Technology manager

Cindy Keohan-Picou was a victim of circum-stance. While her perma-nent teeth were forming deep inside her jaw, she was put on tetracycline, an antibiotic used to treat a number of illnesses. One of its major drawbacks is that it causes severe gray or brown staining in teeth if it is used in grow-ing children.

“All of the normal, tooth-whitening proce-dures don’t work with this problem,” explained Keohan-Picou. “The color is a stain throughout the tooth. For a long time, there weren’t a lot of options.”

Keohan-Picou said the staining always both-ered her, but not to the point where she was overly self-conscious. “It was always a part of me, not a sudden change,” she recalled, noting the defining moment — when she decided to move forward with cosmetic dentistry proce-dures — took place about a year ago, just after she returned from a vacation in Florida.

Keohan-Picou was having such a great time,

she forgot not to smile wide for the camera.“When I got the photos back I looked at them,

and when I was standing with my other girl-friends, it was very noticeable. I said, ‘That’s it!’ ” She began researching the various proce-dures and was even willing to travel as far away as Boston to have the work done — until she found Dr. Beebe, one of three dentists she had under consideration.

“He impressed me, his office impressed me, everybody was nice and the people were very helpful,” she said. “They sat down and spent time with me. When I left there, I felt no pres-sure. I thought a long time about it, and there was no question that if I were going to have it done, it would be by him.”

So in August, 2002, she began having 10 of her upper teeth restored. “When I smile now, you don’t see anything” except a beautiful smile, she said. “It was a really big procedure, but there was basically no pain.”

Keohan-Picou recalled having had both brac-es and a fear of the dentist’s office when she was younger, “so for me to do this voluntarily... to sit six or seven hours in the chair. . . it was huge for me. I thought there would be pain, but there was none. It was a very comforting, calm envi-ronment. I needed that at a dentist’s office.”

She said Dr. Beebe explained the entire pro-cedure and there were no surprises. Keohan-Pi-cou had “laminates” — described as similar to crowns but with more of the tooth remaining. “To me, it’s like the way you have your finger-nails done. . . there is a portion of your own tooth left in the back.”

Her teeth, she said, feel and look natural. Her goal wasn’t necessarily that people would ad-mire her smile, but that they wouldn’t wonder what was wrong with it either. “People now say,‘Your teeth look great,’ ” she added.

In fact, the work looks so natural that when she had a root canal done at an endodontist’s office in New Hampshire, it wasn’t until AF-

TER the x-rays were completed that the technicial came back into the office and told her she never realized she had had work done. “Then the dentist came in and said, ‘Wow, what a great job! Who did this work?’ It made me feel so

good — that the time, effort and money put into it was all worth it.”

Keohan-Picou said she smiles more now and never realized how much she compensated before for her

darker teeth, producing only a demure smile instead of today’s happy grin. Dr. Beebe’s car-ing and concern for her and his attention to de-tail assure her she has made the right decision. “I absolutely recommend it to anyone,” she stressed. “My teeth are unbelievably natural looking. The work is phenomenal, he’s a won-derful person, and every single staff person is great. It was a totally positive experience. My only regret is that I didn’t do it 10 years ago, and

now I’m thinking of getting the bottom teeth done.”

Unfortunately, she added, it’s not a procedure covered by insurance. “It’s an out of pocke ex-pense,” she said, “but not everyone needs the extensive work I did. Realistically, you’re look-ing at $1000 to $1200 per tooth.”

Nevertheless, her experience has made a believer out of her. “He was always more than willing to take the time to get it right,” she said. “I never felt I was putting him out, and he al-ways reassured me. Dr. Beebe’s work is equal to the best.”

Greg Peters, 43WestbrookInternational Sales

Greg Peters just didn’t like his smile. “I didn’t have pain, but my teeth were crooked, some were broken or discolored, and when I looked at pictures from the last 20 years, I never smiled,” he said, so he cashed in an investment purchased 15 years before and paid for the cos-metic dentistry he needed so badly.

“Essentially, every tooth in my head was either crowned or bridged,” he said, and cost a total of more than $30,000. “But I didn’t incur debt to do it, so that helped.”

Over the last few years, his mouth had actu-ally been healthier than in earlier years, but having the cosmetic work done “was, frankly, a confidence booster.” Peters travels all over the world, he said, and having a nice smile makes a difference in how his clients react to him.

“I was very pleased with the results,” he noted. In fact, he was so pleased, he actually took part in a television commercial for Dr. Beebe, “and I would absolutely recommend people look into having the work done if they are not happy with their smile, have pain or an unhealthy mouth.”

Peters said post procedure care is critical to a successful venture. “You have to be devoted and committed to flossing and gum stimlating,” he stressed. “If not, you’re going to lose what you gained. I just wish I’d been this committed as a kid, but my parents didn’t stress flossing. A lot of folks in my generation didn’t have good oral hygiene at that time.”

Peters said he found Dr. Beebe through a newspaper advertisement. He met with Sue Jenkins, the office manager, who spoke to him about his needs and desires for a healthy mouth, and he was examined by Dr. Beebe. Upon his return, he was informed of the pro-cedures needed and the price he would have to pay.

“They made no bones about it,” he recalled. “It was going to cost some money, but after further review, I decided it was worth it and I would find a way to make it work.”

Peters also praised Dr. Beebe and his staff. “In the past, I was scared to go to the dentist,” he said. “It was the worst experience, but it’s not like that any more.”

He noted making the decision to invest in and go forward with cosmetic dentistry is a “very personal decision. It’s expensive and very per-sonal. For me, it was a good one.”

C1 Sun Journal, Saturday, March 8, 2003

Happy Endings

207 - 657- 3553

Dr. Robert W. Beebe

Cosmetic dentistry improves quality of life

“This is your face, everybody sees it.” — Cindy Keohan-Picou

Cosmetic dentistry is really a misnomer. The word

‘cosmetic’ is associated with procedures and surgeries that typically make a person feel better about some aspect of their body and are usually elective in nature. According to Dr. Robert W. Beebe, a general dentist with a focus on cosmetic dentistry, “The term which better de-scribes these dental procedures is ‘functional aesthetics.’ be-cause rarely are techniques just cosmetic.”

Aesthetically Pleasing...

George Turner, before and after cosmetic dentistry procedure.

Cindy Keohan-

Picou, before and after

Health

C2 Lewiston, Maine, Saturday, March 8, 2003P R O F I L E 2003

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C3P R O F I L E 2003Lewiston, Maine, Saturday, March 8, 2003

“Yoga is truly a journey about who you are and excavating the self” says Tammy Begin-LeBlanc, R.Y.T., founder and director of Yoga Center of Maine. “Yoga is a full body system us-ing whole body movements that encourage the body to move as nature intended. Because Yoga uses many muscles it helps to sculpt strong healthy bodies and tone muscles through iso-metric and isotonic contractions without im-pact on the body and joints.

Combine muscular contractions with body movement and focused breath and you have a full mind/body workout. But, the physical changes created by yoga are only a by-product; the real miracle is what happens within. After yoga, we begin to stand taller, feel stronger, calmer, more energized and alive. We begin to realize cause and effects about the stress in our lives and how it affects our personal lives and personal growth. Yoga is also very therapeu-tic.”

Because of Yoga’s therapeutic affects, Yoga Center of Maine regularly receives referrals from physicians, chiropractors, physical therapists, massage therapists, counselors and social workers. Begin-LeBlanc, who personally combines her experience in medicine, degree in Health Science and yoga, works regularly with people who suffer from multiple sclerosis, fibromyalgia, depression, migraines, those who are recovering from back injuries, knee re-placements, shoulder injuries, etc. Here’s what some of those clients have to say;

Yoga Center of Maine is not only Central Maine’s only Yoga Center, but they also of-

fer Maine’s only Yoga Teacher Certification School. “Part of the reason for starting the school,” says Begin-LeBlanc “is because of the increased number of injuries to Yoga students who are being taught by unqualified teachers. I have heard stories where some instructors have simply read a book or watched a yoga vid-eo then started to teach yoga!” Yoga Center of Maine offers certified and nationally registered Yoga instructors.

In addition to offering yoga classes, private and therapeutic yoga sessions, Maine’s only 200-hour Yoga Teacher Training Certification program, one of New England’s only Advanced 500-hour Yoga Teacher Certification program, and workshops, they also offer Reiki, Massage and Integrated Energy Therapy.

Upcoming plans for Yoga Center of Maine in-clude an expansion into the “Yoga and Healing Center of Maine.”

“We are currently looking for other holistic professionals in the area. Our plans are to join together and create a “holistic” community, offering a variety of holistic services under one roof,” says Begin-LeBlanc.

Yoga Center of Maine,675 Main Street,

Marketplace MallLewiston, ME 04240

786-0100www.YOGACENTEROFMAINE.com

“Yoga has helped me rehabilitate my knee so I can again walk the golf course. It has also helped me increase my flexibility which is important to a good golf swing.”

~ C. Morrison, President, Androscoggin County Chamber

Fitness for ALL!By DONNA KEENE ROUSSEAU

Freelance Writer

Change is in the air at Fitness World in Lewiston. Located off Main Street behind Marden’s, the once weight-lifting focused gym is undergoing a facelift guided by new owner, Thomas C. Matthews, and gym manager Michelle Twitchell.

“All of our changes and plans for the future are customer service driven,” says Matthews, a certified aerobic instructor and trainer with a degree in busi-ness and marketing. The goal is to create a center designed to meet the fitness needs of family members from four to eighty-four.

According to Matthews, Fitness World’s clientele has steadily evolved to include a greater percentage of women and senior citizens. “With such a diverse clientele, it’s important for management to continu-ally search for new ways to improve our service and deliver a fitness product that meets the unique needs of all our members, regardless of fitness level, age, and ability,” Matthews explains.

Recent renovations have included the addition of a juice bar, nutrition shop, fresh paint throughout the facility, remodeling the aerobic and locker rooms for more comfort and privacy, repairing and replacing existing equipment and the purchase of additional cardio equipment. More notable, however, are the introductions of new classes and comprehensive services that consider the whole fitness picture.

Twitchell oversees “Results,” a 12-week fitness and weight loss program combining specific dietary and exercise guidelines to increase and maintain lean muscle mass, the body’s only fat-burning mechanism. The program is customized to the individual, taking into consideration lifestyle, nutrient demand, and body composition. “The program’s focus is on safe nutrition and training,” comments Twitchell. “Our objectives are to maximize the body’s fat-burning capabili-ties, help members learn how to prepare meals that fit their lifestyles at home, at work, or in a

restaurant, and teach proper exercising techniques that will ultimately result in the maximum benefits for every pro-gram participant.”

Dr. Donald Christie, Jr., a specialist in sports medicine and exercise science, is also available on site to work with members to address a variety of issues and concerns includ-ing assessment and non-surgical treatment of acute and chronic injuries, pre-participation exams (sports physicals), customized training programs, and performance testing. Dr. Christie’s services are available Monday through Friday, 3:00 to 7:00 PM by appointment and are provided for an addi-tional fee. (Insurance not accepted.)

As a compliment to Dr. Christie’s efforts and education, Ken Richards, a massage therapist specializing in neuro-muscular therapy, provides his services to athletes and the

general public by appointment. Through soft tissue manipulation, Richards can help individuals experiencing structural distortion, mechanical dysfunction and the accompanying pain that is often a symptom of an underlying problem.

With their collective eye to the changes in the fitness industry and their ear to the requests of Fitness World members, Matthews and Twitchell say plans are underway to expand their aerobic class schedule to accommodate more working professionals and to introduce Yo-Lates, a combination of yoga and Pilates. Combined with the martial arts classes currently in place for children and adults and their sights set on the tentative addition of All Sports camps for children for the summer months ahead, Matthews and Twitchell believe they are well on their way to posi-tioning Fitness World as the center for family fitness and well-being.

“We want wellness to reach beyond our doors,” adds Matthews. “We want to give back to our community. As we lay plans for the future of this business, we not only want to help our clients achieve optimum health and fitness to improve their lives , but we want to positively impact our community. That may be through the creation of jobs, fundraising for community non-profit or-ganizations, or participation in business initiatives focused on building stronger communities. Whatever the venue, we want Fitness World to play an active role in promoting health and well-ness not only for individuals but for the communities they live in.”

Michelle Twitchell, gym manager, and owner T.C. Matthews

“I practice yoga because it helps relieve my tension, helps with my migraines and

back pain.” ~ K. Mayerson, D.V.M

Offering Maine’s only 200-hour and 500- hour Advanced Yoga Teacher

Certification school in compliance with the National Yoga Alliance.

Providing yoga and holistic services for every body!

Women’s Fitness & Personal Train-ing, located at 730 Center St. in the Au-burn Plaza is celebrating 21 years of serving the health and fitness needs of women!

One visit to Women’s Fitness & Per-sonal Training and you will know why THIS health and fitness club is head and shoulders above the rest! “Our focus is to assist each member to improve their health by making permanent life-style changes — changes that involve all aspects of a healthy lifestyle, cardiovascular, strength training, flexibility/relaxation/rest AND nutrition! One’s appearance changes when one’s health improves!” says owner Barbara Fogarty, B.S.

Women’s Fitness & Personal Training is a multi-faceted, full service health and fitness facility with a staff of medical fitness professionals with advanced training and degrees. “That is NOT the norm for many health clubs,” says Fogarty. “The consumer must be an informed consumer and know to ask their trainer, gym staff and even the owner if they hold any certifications and a B.S. in a health and fitness-related field. If they do not, and many do not, then the consumer should look for another fitness club! After all…it is YOUR health!”

What you will find at Women’s Fitness & Personal Training is a caring and friendly, educated staff that works with you to reach your goals, utilizing top, name -brand equipment in a clean and well- serviced environment. What you won’t find at Women’s Fitness & Personal Training is a weight scale. “It is just not an accurate tool. We do not have any powders, pills, supplements or quick-fix weight loss products…why? Because our goal is to service you in the most healthy and natural way for a very long time!

Besides... you know those supplements and quick fixes don’t work, and you have proven it over and over again each and every time you have tried them. STOP the cycle and commit to a healthy lifestyle for good!

Women’s Fitness & Personal Training730 Center St.Auburn Plaza

Auburn, ME. 04210207-786-0674

www.womensfitness-personaltraining.com

Ta k i n g c a r e o f m i n d , b o d y a n d s p i r i t = t o t a l h e a l t h


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David Haskell Jr. • Lawerance Hathorne • Katey Hawes • Julie Hayes • Beverly Haynes • Mr. & Mrs. David Hazard • Carl & Claire Hebert • Hebert Construction Corp. • Sally Ann Hebert • Dr. & Mrs. Jim Helmkamp • Steven L. Helms • Karen Hendershot • Linda Henderson • Liz Henry• Harold • & Maxine Herling • Elaine Heroux • Martin R. Herrick • Ronald & Elizabeth Herrick • Stephen & Constance Herrick • Stuart Herrick • Linda M. Hertell • Dorothy K. Hewison • Kenneth & Theresa Hewitt • Jeanne Higgins • Michael & Patricia Higgins • Pauline Higgins • Winfield L. Hildreth • Linda Hill• Stanley • Hines • Elizabeth Hinkle • James Hinxman • Marilyn Hirshler • Audrey Hobbs • Evelyn E. Hodgdon • Ralph Hodgkins • Lawrence W. Holbrook • Don & Sandy Holle • Home Pet Care • John & Helen Hovestadt • Russell & Virginia Howe • Stephanie Howe • Sylvia Hull • Anna Hummler-Davis • BurtonHunt • Ernest & Diana Hunt • J. Hunter & Kathleen Hunter-King • Elizabeth & Marie Huppe • Marilyn Hussey • Sandra L. Huston • Kelly A. Irish • Sandra & Michael Irish • Robert & Bernadine Jackson • Pauline Jalbert • Roger Jalbert • Darlene Jamison • Linda Janelle • Diane Janosco • Irma Janosco • DavidJefferson • DVM • John Simon Guggenham Memorial Foundation • Bruce & Janice Johnson • Jennifer Johnson • Richard & Derri Johnson • William & Margaret A. Johnson • Mark & Marie Johnston • Brent & Joan Jones • Dorothy L. Jones • Jessie Jones • Rebecca M. Jones • Adelaide Jordan • Claudia Jordan• Thomas & • Wendy Julius • Eudora Juneau • Anne Kalwell • Kristin Kannegieser • Evelyn Katula • Dr. & Mrs. William Katz • Karen Kay • Gayland & Judith Keene • Phyllis A. Keene • Ruth Keene • Kerry V. Keith • Christina Kelly • Debbie & Tom Kemp • Richard Kendall • Virginia Kenney • David & ClaudineKessler • Louise Kester • Mrs. Fred Keylor • Kathleen Kilgore • Joseph & Donna Kilkelly • Roy Kimball • Jan & Jo-Ann Kippax • John & Diane Kirby • Cindy Kirouac • John & Linda Kivus • Regina Klemanski • Mr & Mrs Stanley Kordalski • Lucy Kosko • Ber tha Kozloski • Mr. & Mrs. David Kroll • Tim Kypferschmid• LL • Bean, Merchandise Systems • Jerry La Plante • Ada Labonte • Paul & Yolande Labonte • James Labrack • Richard & Anne Labranche • Lawrence & Wilma Labrie • Denise Lacasse • Conrad Lachance • Rosaire L. Lafontaine • Conrad & Ruth Lafrance • Arthur & Janet Lagassee • Brenda Lagerson • ColleenLahey & Richard Soucy • Alice N. Laird • The Lamp Nursing Home, Inc. • Mr. & Mrs. Philip Lamare • Mr. & Mrs. Robert Lambert • Dennis & Vicky Lamothe • Sue Lander • Amy & Phil Landry • Samantha Landry • Winona Landry • Lucille Langelier • David LaPlante & Diane Eyles • Jason Laplante • Jeffrey P.Larimer • Herbert Larlee • Paulette C. Laroche • Carmen LaRue • Laskoff & Associates • Marc & Elaine Lasky • Lorraine Latour • Evelyn Laurrell • Marcel & Cynthia Lauze • John & Susan Lavers • Cecile Lavoie • Dr. & Mrs. Booth Leavitt • Colleen Lebel • Ron & Joanne Lebel • Aimee Leblanc • Denis G. Leblanc• Karen • Lebrun • Marcel & Sue Leclerc • Alice Lee • Jan Lee • Town of Leeds • Barbara Leighton • Brian & Karen Lemieux • Steve, Dianna & Breanna Lemieux • Regis & Carolyn Lepage • Patty Leslie • Ann Lessard • Phil & Jackie Lessard • David A. Levenson • Mr. & Mrs. William Lever • Madeleine Levesque• City • Of Lewiston • Lewiston Firefighters Assn. 785 • Lewiston Middle School • Lewiston Veterinary Hospital • Carol & Jeff Libbe • Pie Libby • Warren & Heatherangel Libby • Liberty Mutual • Frederick & Margaret Liberty • John Likshis • Colin & Nina Lindley • Frances Linnell • Lisbon Post Office Employees •Pam Little • Dr. Dana & Mrs.Kay Little & Family • Elaine Littlefield • Lila Littlefield • Livebridge Inc. • Richard, Barbara & Luke Livingston • Donald & Rebecca Loiselle • Barbara Longway • Louis Chevrolet -Buick-Pontiac • Dr. & Mrs. Benjamin Lounsbury • Diana Lovejoy • Valerie Lovelace • Phoebe B. Lowell • Stephen& Susan • Luhrs • Heidi Lukas • Matthew & Andrea Lynch • Ronald L. Lynn • James & Muriel MacDonald • Jack & Mary Ann MacDonald • Peter & Renee MacGregor • Mary MacKay • Carol A. Mackey • Bruce & Viola MacOmber • Paul F. Macri • Mary Madden • Juliette C. Madore • Vincent & Astrid Mahany• Mr. & • Mrs. William Mahar • Paul Maheux • Maine Family Federal Credit Union • Maine Oxy -Employees • Ronald & Carol Malo • Manic Designs • Clayton W. Manson • Linda Marchand • Mr. & Mrs. Paul Marci • Marco's Restaurant • Judith Marden • Eric Marenghi • Melissa Margarones • Christopher& Brenda • Markee • Karen & Vince Markowski • Signs By Marquis • Susan Marr • Jean V. Marsden • Sandy Marstaller • Deborah Marston • Pat Martel • Richard P. Martel • Cheryl Martin • Darrin & Janet Martin • Karen Martin & Allan Stimson • Linwood Martinkus • Dr. Bruce Mason • Mary Mason • JulieMastrianno • Gerald & Lisa Mathieu • Roberta Mathieu • Beverly J. Matthews • Betty Mauzy • John & Barbara McAllister • Josephine F. McAllister • Marie McAllister • Elise M. McAllister • McCall Media & Marketing • Willis & Elizabeth McCall • Sally McCarthy • William & Erin McCarthy • Elaine McCarty •Mr. & Mrs. • George McDermott Jr. • McDonald's-Hamilton Co. • Joseph A. McDonald • Winfield & Pauline McDonald • Karen McDunnah & Shirley McKenney • Verneta Mceachern • Christine McFadden • C. Scott & Rachel McGary • Frances McGuckian • Andrew McKee • Diane, Megan & Neil McKenney •Judith McKinney • Leona McLain • Mary McLaughlin • William & Ann McNally • Mechanic Savings Bank • Jonathan & Linda Meier • Melanson Construction, Inc. • Thomas & Nicole Menendez • Alfred & Grace Merrick • Michael & Diane Mers-Kelly • Janice Meserve • Connie Michaud • Gerry & Alice Michaud• Margaret Michaud • Maurice Michaud • Beverly Miller • Gregg & Kelly Miller • Norman & Althea Miller • Priscilla Miller • Doris Mills • Terrie L. Mills • Town of Minot • Ellen Mitchell • Mechanic Falls Veterinary Hosp • Sherwood Moody • Kim Moore • Richard & Jenny Moore • Liz Moreau • Carol &Michel Moreau • Cynthia • Morgan • Patricia Morgan • Morin Brick Company • Employee's of Morin The Painter • Claudia Morin • Ron Morin • Sandy Morin • Susan Morin • Michael G. Morin • Senath Morrill • Chip & Jane Morrison • Mr. & Mrs. John Morrissey • Walter & Karen Morse •Mr. & Mrs. Marshall Moseson • Motor Home Center • Nancy & Mary Beth Moyer • Ernest & Acquilla Muller • Mona P. Murphy • Sarah Murray • Stephen & Susan Myers • Bruce & Kathy Nadeau • Diane Nadeau • Marcia Nadeau • Paul & Cecile Nadeau • Rebecca Napoli • Bob& Linda Neal • Walter & Susan Neff • Barbara Nelson • Dorothy M. Nelson • Gary & Sherry Newdick • Richard & Roseann Newton • NLB Stamps & Engraving • Richard & Mary Ann Norcross • Virginia Norris • Judy Northrup • Carroll Noyes • Paula O'brien • Dr. & Mrs.Philip J. O'Connor • Diane O'Donnell • Mary O'Leary • Suzanne O'Sullivan • Michael F. Obrien • George Odencrantz • Barbara & Lawerance Oliver • Julia & Charlie Orne • Orphan Annie's • Dorothy Ott • Denise Ouellette • Judy Ouellette & Christine Gagne • KarenOuellette • Mr. & Mrs. Maurice Ouellette • Taryn Ouellette • Henry & Pauline Ouimet • Ken & Lori Overway • Karen Pacheco-Corwin • Helen • Palange • Mary & John Palmer • Don Paradis • Diane & Ronald Paradis • Mark & Ronnie Paradis • Bert Pare •Louise Pare • Marcel & Chris Pare • Norman & Jacqueline Pare • Joan Pariseau • Garrett W. Parke • Bernard & Dorothy Parker • Cheryl Parker • Irene E. Parker • Lee B. Parks • Bill & Bonnie • Parquette • Pat's Dog Grooming • Employees ofPatrons Oxford Insurance Company • Jules Patry • Roger Patry • Mary E. Pearse • Sumner Peck • John & Heidi Pelletier • Joline Pelletier • Peter Pelletier • Shelli Pelletier • Elwood Pendexter • Marc B. Perlman • John D. Perrino •Gilberte & Dorothy Perron • John • Peters • Mike & Sue Peterson • Mary Pever • Kevin & Kathi Pewitt • Dr. Phuong-Mai Pham & Dr. Jeffery Miller • Joyce Philbrook • George Philip • Patty Pickard & Eric Norzow •Brian Pickett • Diane Pike • Jill & Jason Piper • Erin Plante • Mr. & Mrs. Henry J. Platek Jr • James & Candace Platz • Douglas & • n Susan Pohl • Florence Poirier • Mr. & Mrs. Roland Poirier • Rhonda & JohnPoisson • Bruce & Mary Ann Poliquin • Fern Pontbriand • Elaine & Ray Potter • Hilary Poulin • Sally R. Pouliot • Jane Pratt • Patricia Pray • Kim & Joanne Preble • Gardner Prescott • Victoria Prescott •Propsys • Mrs. Anthony L. • Pugliese • Darren Pulkkinen & Brenda Crocker • Barry Putnam • Shirley Quinlan • Joanne Quint • Robert & Janet Quinton • Gretchen Rae • Antonio & Debbie Ramon& Family • Janet Randall • Per & Patrici Randby • Karen Ranucci • Shelley & Richard Rau • Priscilla Rawstron • Elizabeth Ray • Janet M. • Raymond • Larry & Pauline Raymond • John & RitaReady • Reed Distributors • Mr. & Mrs. David Rehmeyer • Marilyn Reilly • Ginny Remeika • Renaud Electric Co, Inc • Carrie & Stephen Rheaume • Rex & Luanne Rhoades • John Rhodes •Joline Richard • Lucien & Christine Richard • Rev. & Mrs. Ray Richard • Gary & Christine Richards • Donna Richey • Carol Wyse-Ricker & Tim Ricker • Dana Rickman& Leslie Manning • Dr. Pamela Rietschel • Barbara Rimmer • Dr. & Mrs. Carleton Ring • Pauline & Anita Rivard • BarbaraRobbins & Cynthia Robbins • Henrietta Roberge • Mr. & Mrs. Kenneth Robert • Patti & Dean Roberts• Mr. & Mrs. Roger Robin • Karen Robitaille • Nancy Rochat • Dr. Bernard & Mrs. LindaRogers • Mr. Nick Rogers • Rolly's Diner • Ann Rosania • Althea Ross • Brian & MichelleRouleau • Mary & Andre Roussel • Jennifer & Andy Rowe • Mr & Mrs.Carl Rowe • Bert &Michaeline Roy • Nancy S. Roy • Rebecca Roy • Regis D. Roy • Roger Roy • Steven & SandraRozanski • Kris Rubino • Kate Rugan & Family • John & Nancy Russell • Christopher E. SaccoD.P.M. • Rosemary Saenz • Ste. Croix Regional Federal Credit Union • Roger St.Cyr • Fern &Lorraine St.Hilaire • Rebecca L. St.Pierre • Madeleine L. St.Louis • William Salomon M.D &.Hannah Pressler • Betsy, Nicole & Eliz Salvati • Edward & Elianne Samson • Mr. & Mrs. RussellSansbury • Louise & John Sargent • Lorraine Sarno & Cheryl Page • Schooner Retirement Community• Leo & Lucille Savard • Judy Sawyer • Lynne Sayre • Lisbon Road Animal Hospital • Erna • A. Schutt• Louis & Paula Scolnik • Christine M. Scott • Matt & Katherine Scott • Joan Scrivner • Atty JohnSedgewick & Deborah Keefe • Steven Semenuk & Sara Dubberly • Florence Shackleton • Irvin Shaunesey• Dorothy Shaw • Merry Shaw • James Shepard-Kegl • Barbara Shields • Dr. Thomas & Mrs. • BethelShields • Arthur & Gail Shinners • Zachary Shivers • Charlie & Nancy Shuman • Rev. Rupert Sigurdsson• Martha Sikra • Christine Silberman • Rene F. Simard • Darlenn Simmons & Susan Conley • MarilynSimonds • Jim Simones • Arlene H. Simons • Catherine Singleton • Dr. & Mrs.Sivulich & Family • MelissaSkinner • The Slamma • Karyn Small • Chief Richard & Mrs. Gina Small • Richard & Martha Small •Gwendolyn T. Smallwood • Alison Smith • Christie Smith • Forest Smith • Lea Smith • Ed & Cathy Snook• Gertrude Snowe • Richard & Helen Snowe • Jonell Solander • Paul Soucy • Marion Spear •Natalie Spiller • Kathryn Spotts • Tom & Helen Spugnardi • Michael Staffenski • Jeff & Jill Stanek• Edward & Janet Stanhope • Scott Staples • Linda Stearns • Sarah Stevens • Walter L. Stevens• Mrs. Wayne O. Stevens • Anne H. Stickney Heimann • Bill & Sara Stockwell • Stonefield Farm• Mary Strawn • Richard & Jackie Strong • William Stuart • Mr. & Mrs. Daniel Studley •Subway Sandwiches • Mr. & Mrs. Lawrence Sullivan • Sun Journal Sunday • Agathe Sutton• James Sutton • SW & B Construction Corporation • Dale & Carol Sweatt • KathleenSylvain • Marion Sylvester • David, Holly & Nina Sysko • Tabers Inc. • Carroll M.Taber • Tambrands, Inc. • James & Zee Tardif • Taylor Brook Animal Hospital •Taylor Brook Dental Association • Carroll & Joan Taylor • Robert & Mary Ellen Taylor• Carole Testagrose • Doris & Al Theberge • Joseph Theriault • Richard & ClaudetteTherriault • Stephanie Thibodeau • Cecile Thornton • Jacqueline Thornton• Betty Thurlow • Dr. & Mrs. Otis Tibbetts • Peggy Timmons • Joyce Tiner •Ron & C.J. Tolini • Judy Torrico • Andy & Rosanna Toth • Michael Towle• Walter & Jane Towslee • Mr. & Mrs. Mike Tozier • Judith Trask • ShawneeTreadwell • Tri County Mental Health • Zoe • Trout • Peter & Patricia Troy II• Mrs. William Trumble • David Tryhorne • Adriann Tucker • Ruth Tucker •Marianne Tufts • Patrick Tully • Sheila Turbide • Tamara L. Turcotte • Ron &Pat Turcottee • Peggy & Thomas Turkewitz • Molly & Lewis Turlish • AlbertaTurner • Joseph & Doris Tutlis • Janice Upham • Vacationalnd ObedienceTraining Club • Gayle & Earl Vail • Robert Vail • Michael L. Valliere •David & Karen Van Dyke • Marilyn Vanier • Gary & Melissa Veilleux •Madeline & Norman Veilleux • Matt, Anna & Emma Vierling • BarbaraVillani • Guy & Jeanne Villeneuve • Kim A. Visbaras • Gail Vultee •Richard V & Lois C. Wagner • Margaret E. Wallingford • Fredi Walsh• Dr. & Mrs. David Walter & Family • Dr. Edward & Dr. CandaceWalworth • Gilbert Ward • Michael & Linda Ward • Wendy Ward •Marion Waterhouse Jr. • Edward Waybright • Webber Oil • CurtisWebber • Rebecca Webber • Pam • Weeks • Cheryl Welch • FrankWelch • Jennifer Welch • Mrs. James M. Wells • R. Wayne & DebraWerts • Anna Mae Wescott • Maria Wescott • Bruce & SandyWestleigh • Helen Wharff & Pamela Price-Wharff • Ms. SharonWhelan • Kathrine M. Whild • Claire White • Dorothy White •Frances White • Helen White • Daryl L. Whiting • Richard &Bridget Whiting • Mr. & Mrs. Brian Whitley • Elisa Whittier •Gloria Whittier • Patricia Wibby • Leslie Wight • Edgar &Nancy Wilcox • Melanie Wilding Ronan • Jane Wiley •Debra Wilkinson • Marilyn Wilkinson • Linda Williams •Mr. & Mrs. Ronald Williams Jr. • Gordon & TamaraWilloughby • Nona Wills • Ken & Alison Wilson • Mike &Flo Wise • WMTW • Jim & Anita Wohlrab • Women'sFitness & Personal Training • Winifred Woodbury • MikeWoodhead & Bonnie Hayward • Susan Woodworth •Eleanor Wooters • ERA Worden Realty • NormanWorthing • Stephanie Worthing • Robert & Myra Wright• Kathy Wyatt • Adella & Charles Wyman • Don &Jennifer Wyse • Peter & Celeste Yakawinis •Yankee Balancing, Inc. • Danielle Yates •Eric & Mary Yoder • Edna York • Youly'sRestaurant • Bill & Lee Young •Constance Young • DonaldZamborsky • DonnaZerbato •RonaldZorn

GreaterAndroscoggin

HumaneSociety

The Greater Androscoggin Humane Society thanks our many donors who have helped uscontinue our work as we strive to create a more Humane Community. With your generosityand contributions to our Adopt-A-Kennel Program, your gift to our Annual Appeal or yoursupport of our Capital Campaign to raise funds to build a new animal shelter, you invest inour commitment to utilize our resources to provide the best possible care for ourcommunities’ stray, abandoned and abused animals.

If you would like to be listed differently in the future,

or see a listing that needs correction,

please call Donna Richey at 786-4713 or e-mail her at

[email protected]. This list represents

contributions made prior to February 25, 2003. If any

names are omitted or misspelled we apologize.

If you do not see your name on this list and you would

like to support the Greater Androscoggin Humane

Society by joining the Adopt-A-Kennel Program,

making a gift to the Annual Appeal or would like

more information on the Capital Campaign,

please contact the shelter @ 786-4713.

HealthC5P R O F I L E 2003Lewiston, Maine, Saturday, March 8, 2003

Rachelle Cronkhite knew she wanted to be a nurse in her

senior year of high school. Now a nurse for the past 40

years, she specializes in providing home health care

through Gentiva Health Services.

“I thought I could help people,” she recalls of her

decision. And she was right. As a home health nurse,

Rachelle provides care to patients of all ages and with

many different kinds of health issues. She enjoys being

in the home health industry for many reasons, including the flexibility in hours, working with

different types of patients and their varied conditions and seeing patients improve in their home

environments.

She typically visits between five and eight patients a day and provides them with such services

as dressing changes, wound care and disease education. Other daily responsibilities include su-

pervising staff, performing patient-care-related paperwork and making calls to patients’ physi-

cians and other members of the caregiver teams.

It’s often a demanding job. The nature of the business requires a nurse to have a great deal of em-

pathy and understanding as she may often be working with chronically or terminally ill patients.

This type of nursing is not an 8 to 5 job, and, because of spending necessary amounts of care time

with each patient and driving to different locations, the nurse must accept the fact that her day

may not always run on schedule.

What words of advice does she offer to someone considering a career in home health nursing?

“Be prepared to work with all kinds of people and to be committed. You need a sense of humor. You

need to like animals and understand that you will be working in many different types of homes.

And you must treat everyone of your patients with kindness and dignity.”

But the rewards far outweigh the inconvenience. Rachelle enjoys working with her patients; she

appreciates their willingness to accept and work with their illnesses. And she admires their joy

in life even when their conditions will not improve. Of course, she revels in their progress. When

she arrives home after a long day, she feels a great deal of satisfaction. And she knows that she has

done the best she can for her patients. “That is what counts the most,” says Rachelle.

Finding satisfaction as a home health nurse

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Visit us on the web at: www.kpprx.com


By MIKE BOURGOIN / Freelance Writer

In today’s world it seems like ma-jor chain stores are trying to be pharmacies and some pharma-cies look more like convenience stores. Luckily for the people in

central Maine, the staff at Kennebec Professional Pharmacy knows what a pharmacy is supposed to be. With two Augusta locations at 43 Leighton Road and 16 East Chestnut Road, Kennebec Professional Pharmacy is your one-stop shopping destination. In addition to these retail locations, Kennebec Profes-sional Pharmacy also operates a Home Care Annex in the Whalon House of Maine General Medical Center’s Seton Unit in Waterville. This branch office provides KPP’s home care services on an appoint-ment basis. While the Waterville location may be the smallest of the three locations, patients can expect the same level of care that they would receive at the Augusta location

At Kennebec Professional Pharmacy, you won’t find the pharmacist’s counter tucked away in the corner surrounded by snack food, greeting cards, and other clutter. KPP is a pharmacy in the true sense of the word; they concentrate on the patient.

The pharmacy has always played an important part in the area of health care. A knowledgeable pharmacist can explain various medications and their functions. As medical care becomes more specialized, patients often see more than one doc-tor. One doctor might issue a prescription that will adversely interact with a prescription already being taken by the patient. Kennebec Professional Pharmacy uses the latest software to track patient’s prescriptions and warn of drug interactions. The staff can even screen possible pregnancy-drug and breastfeeding-drug interactions.

KPP’s pharmaceutical program focuses on the whole person. It starts with the patient consultation. According to the staff, more than 40 percent of pre-scriptions are taken improperly. If medication is not taken properly it will not work, or worse could cause serious complications. Not only does the staff at KPP answer questions like: “What are common side ef-fects?, What do I do if I miss a dose?, Will the problem clear up over time?”

The consultation is one part of the philosophy of education that KPP fosters. By educating the patient, the staff can keep the care focused and allows the patient to be an active participant in his or her care. If a patient cannot come to the pharmacy, KPP will deliver it to their door.

The education of the patient does not stop with routine prescriptions. Staff members are certified in a wide range of special medical areas. They have certified staff members to deal with questions relat-ing to: Diabetes, Asthma, Cystic Fibrosis, HIV, and several other specialty areas. KPP can also provide post-mastectomy care; there is a certified fitter on

staff to help the patient with her needs. KPP also holds series of lectures on various health topics to educate patients about different aspects of medical care and therapies

KPP can synthesize medication through the process of compounding. There are times when the right dosage for a particular patient does not exist. Working with the doctor and the patient, the phar-macy can tailor a specific dose to the patient. The staff can also create a new delivery system for the medication. If a patient has a hard time swallowing pills, the staff can place the medication in a lozenge or liquid solution. As new medications arrive on the market, pharmaceutical companies will sometimes drop older, less profitable medications in favor of the new one. Unfortunately, not all patients will respond favorably to the new medications. KPP can recreate the original medication for the patient.

Aside from providing pharmaceutical care, KPP also provides a wide range of therapy and medical care services. Among these services are Home Infu-sion services. They can create any IV solution for administering antibiotics, nutritional formulations, pain management and Hydration Therapy.

They also offer a complete line of respiratory ther-apy services. KPP can supply CPAP, BiPAP, Nebu-lizer Therapy, liquid oxygen, Aerosol Therapy and a variety of other therapies. Their Registered Respira-tory Therapist is on hand to answer any questions.

As part of their patient care, they also provide Home Medical Care equipment and services. They stock a full line of ambulatory aids, braces, physical therapy products, daily living aids, and numerous other products. The staff provides many services to the home care patient. KPP will travel to a patient’s home to evaluate the patients equipment needs. They will deliver the equipment and set it up free of charge. They will also demonstrate the equipment and train the patient in the equipment’s proper use.

As part of their full service nature, KPP caters to all members of the family – even the furry, four-legged ones. KPP will work with pet owners and veterinarians to create specialized medications for the pets. If you have ever tried to give a cat a pill, you know what an ordeal it can be. That sweet little ball of fur curled up in your lap, purring contentedly becomes a snarling, clawing machine of destruction. KPP can place the medication in a tuna flavored base to make administering medication a less stressful event for you and the cat. Working with the vet, the pharmacist can create the right dosage and delivery method for ferrets to cats to dogs and even reptiles.

Kennebec Professional Pharmacy defines the term “full service.” They are totally dedicated to patient care and education. They work with patients to help in recovery and provide whatever services the pa-tient might need.

You can visit KPP at their Augusta locations: 51 Leighton Road or 16 East Chestnut Street. You can also visit them on the web at www.kpprx.com.

KennebecProfessional Pharmacy:

Where patients are important

Health

HealthC7P R O F I L E 2003Lewiston, Maine, Saturday, March 8, 2003

By DONNA KEENE ROUSSEAUFreelance Writer

Marshwood Center for Health Care & Rehabilitation is a member of the Sandy River Health Care System, a family of 12 health care facilities located throughout Maine. Nestled in a wooded area at the end of Roger Street in Lewiston, Marshwood is home to 108 residents whose individ-

ual care needs range from assisted living and rehabilitation to long term nursing care and hospice.

The Marshwood staff commits themselves daily to the company’s promise to enrich the physical, emotional and spiritual well being of every individual trusted to their care. With the long-standing shortage of licensed nursing staff and CNAs experienced throughout the health care industry today, it is a challenge that Marshwood employ-ees have risen to admirably according to Marshwood Administrator Leslie Durkee.

Says Durkee, “Our employees, both nursing and support staff, work hard each and every day. Caring for people is never-ending and it’s a team effort particularly with the nursing shortage. I know of a staff member that has come back in to work after leaving for the day to check on a resident to ‘make sure things are O.K.’. Our weekend and weekday licensed staff will contact one another on Friday to ensure seamless care for our residents. Certainly we have report and communication logs, but our employ-ees often take that extra step.”

A forward-thinking company, Sandy River has taken a proactive approach to ad-dressing the nursing shortage issue. Aside from sign-on bonus incentives that many health care facilities are incorporating as a marketing technique to draw staff, Sandy

River has begun to look a little deeper, into the value systems of today’s workforce to discover what employees want from a job and an employer.

“Our industry as a whole is recognizing the need to change the way we view employ-ment,” comments Andrea Otis-Higgins, corporate director of clinical services for Sandy River. “What we know intellectually and what we feel can be very different. An employee’s value system directs what he or she expects and needs from an employer. From generation to generation, the value systems change so the challenge becomes identifying what each generation wants or needs and then creating a work environ-ment that supports those different value systems. It’s a balancing act requiring sensi-tivity and listening, not just in healthcare but all over.”

Katherine Gagnon, charge nurse for Marshwood, exemplifies value-driven employ-ment. Aside from the benefit of getting to see her grandmother, who resides at Marsh-wood, more frequently, the facility offered her hours that balanced well with her role as a wife and mother.

“I could work five days, Monday through Friday. No where else could I find a job where I could work [as a nurse] with that schedule and be at home on the weekends with my children.”

For Marshwood’s Assistant Director of Nursing Stacy Paradis, the facility has served as the foundation for building her career. Beginning in 1996, she worked pri-marily for the facility as a CNA while attending nursing school. As a nurse, she left Marshwood twice for growth opportunities, each time returning for positions with greater responsibility. Now she has settled in at Marshwood.

“Marshwood is more like home,” admits Paradis. “It’s a feeling that’s hard to put your thumb on. I’ve worked in almost every capacity here and experienced a lot of dynamics between families, management and staff. It’s the people, the place that brought me back.”

As for 20-year nursing veteran, Karen Becker, who joined the Marshwood team in 1999 and left to work for another facility for a short time, it was the team and the resi-dents that brought her back.

“I love working with all the disciplines; it’s a good team, the work is challenging and we have a good mix of residents. Sandy River takes good care of its employees,” says Becker.

Otis-Higgins acknowledges returning employees as the company’s highest form of compliment. “People have said going away made them realize what they value and that they wanted to rejoin the team as a result. I see our job as taking the information they provide and then doing something with it. We want all our employees to feel val-ued and respected for what they do. Our goal is to be both the provider and employer of choice.”

Sandy River recognizesvalue-driven employment


Atlanta-based Per-Se Technologies focuses on making the business of healthcare more connected, because healthcare today is very unconnected. Patients don’t feel connected to their doctors, and doctors and hospitals don’t feel connected to payers, who reimburse for care. Only Per-Se offers the services and technology solutions that create connections between doctors, patients, hospitals, and third-party payers.Per-Se in Lewiston

The Lewiston office, located at 19 Mollison Way, is one of Per-Se’s largest facilities in the United States. Approxi-mately 350 employees focus on medical billing and accounts receivable management for hospital-affiliated physicians as well as physicians who work in academic medical settings. Other Per-Se employees in Lewiston develop an support

Web-based applications and reporting solutions for Per-Se clients. The Lewiston office provides medical billing services for 100+ clients throughout the United States, including Maine, Connecticut, Rhode Island, Massachusetts, New Hampshire, New Jersey, Pennsylvania, Vermont, New York, Missouri, Colorado, South Carolina, Kansas, Tennessee (St. Jude Children Hospital) and Georgia.Community Involvement

Per-Se employees in Lewiston also support and contribute to the community. The members of the company’s diverse workforce contribute to a variety of local, regional and national charities. Employ-ees have held fund-raisers, collected food donations and organized blood drives. Last year several chari-ties benefited from the generosity of Per-Se employees, including the Red Cross (with more than 100 pints of blood collected in 2002 and 96 pints in 2001), St. Jude’s Children’s Hospital, the March of Dimes, Special Olympics, Maine Children’s Cancer Program, Greater Androscoggin Humane Soci-ety and the Veterans of Foreign Wars.Employer of Choice

Per-Se provides a variety of employment opportunities in a professional work environ-ment. Positions are available in accounts receivable management, customer service and data entry. Per-Se offers a comprehensive benefits package, flexible work schedules, and a relaxed dress code. In addition, the company encourages professional growth and career development. We want to be your employer of choice. For more information about Per-Se and a list of open positions, go to www.per-se.com or call the Lewiston office at 800/832-8244.

About Per-Se TechnologiesWorld headquarters: Atlanta

Phone: 877/73PER-SEWebsite: www.per-se.comEmail: [email protected]

Employees: 4,800Founded: 1985

Business Divisions: Physician Services, Application Software, and e-Health Solutions

Clients: 47,000 physicians and 2,000 healthcare organizations

Offices: 110 worldwideStock symbol: PSTI (Nasdaq)

Per-Se Technologies’ Lewiston office supports physicians, community

Marshwood staff committed to excellence

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181 Main Street,Norway, ME 04268(207) 743-5933

www.wmhcc.org

Watch Our Progress as We Grow to Meet The Needsof our Community...

On October 15, 2002, State Senator Richard Bennett, R-Norway, David C. Dow, chairman of theStephens Memorial Hospital Board of Trustees, Mrs. Alice Cornwall, honorary chairwoman of the

hospital campaign committee, William L. Medd, M.D., chairman of the hospital campaigncommittee, Timothy A. Churchill, president and CEO of Western Maine Health, Willliam L. CaronJ., president of MaineHealth, and David Kumaki, M.D., medical staff president, stand ready to tossthe first shovelfulls of earth to signify the beginning of construction on the $7 million expansion at

Stephens Memorial Hospital in Norway.

On October 30, 2002, workers begin rerouting

communication lines

On February 10, 2003, control joints around support columns

are poured in the basement

On February 10, 2003, framework for the skylights

over the new entrance and lobby are in place

Architech’s rendering of the completed hospital construction project.

On February 10, 2003, the Metal floor and roofdecking are completed

On January 21, 2003, the last storm drain is rerouted

On December 24, 2002, the old emergency entrance

canopy is dismantled

On December 16, 2002, workers remove wooden forms

after foundation walls are constructed

On December 12, 2002, Footings are poured forwall construction to beginOn December 3, 2002 Heavy equipment is brought

in to re-route sewer mains


The Poliquin Family — past, present and future

Gil Poliquin is carrying on his

family’s business, enriching the lives of

the people of Central Maine by

helping them hear and see better.

By LINDA GALWAYSpecial Sections Editor

Just imagine, for a moment, the sound of si-lence.

It probably seems peaceful to someone work-ing in a hectic environment with machines humming, people chattering and phones ring-ing, but if it’s an everyday occurrence – if you really want to hear the chirping of a chickadee and can’t – it’s anything but a blessing.

However, there might be a solution at your fingertips.

For nearly half a century, Gil Poliquin Hear-ing Aid and Optical Cen-ter on Lisbon Street in Lew-iston has been helping peo-ple in Central Maine hear and see better, and they’re not about to stop now.

“My father and I started together,” re-called current owner Gil Poliquin, who shares his dad’s name. “He was in the hearing aid field in the mid ’50s and oper-

ated a jewelry business with his brother, Milio. They also had an optical department – they were manufacturing and dispensing opticians-and he entered the hearing aid business as it correlated well with eyeglass dispensing.”

Poliquin became a part of his family legacy while in college majoring in busi-ness. “I got involved with testing children with hearing difficulties,” he said. “It was an independent Study project-a psychol-ogy study-and I got to work with a variety of kids, from mentally challenged to gifted children.” From that point on, Poliquin knew he was destined to work in the same field. “After college, Dad and I joined forces, focusing just on eyeglasses and hearing aids.”

For years, caring for eyes and ears has been the mainstay of the business. “On the eyeglass side, we fill prescriptions for clients, helping them with frame selection, and we take measurements for correct lens positioning. Then the eyeglasses are ad-justed for comfort and proper correction,” Poliquin said, noting they offer a variety of higher quality frames such as Giorgio Ar-mani, Escada and Geoffrey Beane, to name but a few. “And because we’re downtown and our overhead is low we offer exceptional value,” Poliquin added.

On the hear-ing aid end of the business, there is ac-tual testing for amount and type of loss, but the pro-cess doesn’t end with the fitting of a hearing aid. “We also offer rehabilitative counseling, maintenance and follow up care’” he added.

“When people finally acknowledge a hearing problem, they usually have

already seen a physician to rule out a medical problem,” Poliquin explained. “A rapid onset of hearing loss usually indicates a medical condi-tion that merits immediate attention and we would refer them appropriately.”

However, at the point of seeking assistance from a hearing instrument specialist, clients will find it to be an incremental series of modi-fications. “We fit everyone on a trial basis,” Poliquin said. “It’s a five week program to al-low for a gradual enhancement of their residual hearing.”

Starting off at a comfortable level, the strength is increased gently, as time goes on, in a very painless, accommodating way. Clients receive an initial fitting, then come back one week later for a checkup and adjustment; two additional follow-ups are at two week intervals after that.

“Then they’re set for about six months,” Poliquin said. “You’re exposing the brain to information it hasn’t had for years. It’s not like turning a light on; it can be a long process of adapting and rehabilitating, especially if the problem is long standing.”

Beyond the fitting and adjustments comes maintenance. Most people wear their hearing aids sixteen hours a day, every day of the year. “And consider that the exposed part of the hear-

ing aid is exposed to the elements – wind, rain, snow, cold and heat – as well as body oils and perspiration, while the insert part of the hear-ing aid is in the equivalent of a tropical forest – 98 degrees and humid with earwax and dry skin. So maintenance is a big issue,” Poliquin noted, adding that the company’s secretary, Bonnie, who has been with them for more than twenty-five years, helps clients keep on track by sending periodic reminders.

“Today’s hearing aids are digitally program-mable,” Poliquin said, “and the majority are without user controls, so a proper maintenance schedule is vital to the level of success a client enjoys.” He also works out a lot of adaptive measures when fitting clients. “A client may not be able to see or feel or move their hands easily,” he said. “In that case, part of my job is to find a way to accommodate their special needs.”

Given the longevity of the Poliquin family and its dedication to helping people maintain or re-acquire quality of life, it’s easy to under-stand why the company actually dates back to Poliquin’s grandfather, Armand, who started a watchmaking business on Lisbon Street in 1919, evolving to include jewelry and then, fi-nally, the optical and hearing aid business. You can count on the tradition to continue.

Carrying on a tradition, left to right, Gil Poliquin Sr, office manager Bonnie MacDonald and Gil Poliquin Jr.

In this undated photo, founder Armand Poliquin, poses for a photo inside the Lisbon Street, Lewiston, establishment.

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Brenda Robbins, LicensedAesthetician and owner of Atlantis DaySpa and the Advanced Skin CareCenter in Auburn, says, “We areextremely fortunate to have excellentclients and are able to offer them thebest in spa services in our spa setting.We also offer the latest in anti-agingtreatments in our Advanced Skin CareCenter. Both private skin care and spaservices take place in a beautifulVictorian setting.”

At Atlantis Day Spa and theAdvanced Skin Care Center, clients’needs come first. “Our clients and theirpersonal needs are the most importantthings to us. When our clients talk, welisten,” says Robbins. “It is our goal tobring them the best in products, equip-ment, and services.”

The menu at the Atlantis Day Spa isquite varied. “We offer a menu includ-ing spa facials, body treatments, mas-sage therapy, spa packages, hydrother-apy tub treatments, steam room,sauna, and much more,” says Robbins.“Our most recent additions are two new

‘spa pedicure units’ which our clientsare fully enjoying.”

There have been other additions tothe menu. “We added a professional‘Prego-Pillow’ to assist our pregnantclients’ needs in our ‘Mother to Be’Program,” says Robbins, adding, “Weoffer a seated massage chair for expressmassages or on-site corporate book-ings.”

The cosmetic line is a client favorite.“Our clients love our Paula Dorf cos-metic line which brings them the quali-ty of a celebrity cosmetic line and theconvenience of a natural and sophisti-cated look they don’t have to travelfor...making it a big winner for our‘Brides to Be’,” says Robbins. Anotherclient favorite are the Decleor Parisproducts. “Decleor Paris is what weindulge our clients with, offering themthe best in facials and body care. Ourclients not only love the results, theyenjoy achieving spa results at homewith the retail products we offer.”

The new Advanced Skin Care Centeroffers a private setting with the advan-tage of a networking relationship withfamily doctors to plastic surgeonsoffering professional services, such as:a deep pore cleansing program, micro-dermabrasion, photo-rejuvenation,laser hair removal, botox treatments,collagen therapy (coming in thespring), and a pharmaceutical-gradeproduct line.

Robbins started out in business in1996, in a one treatment room setting,with approximately 25 to 50 clients. Sheexpanded the business in 1997 into athree treatment room setting, with 150to 300 clients. The business has seencontinuous growth, and in 1999 the Spamoved to its present location at 33Vernon Street in Auburn, offering aseven treatment room setting, with anundisclosed client base.

Hard work and dedication create asolid business foundation. Robbinsexpresses, “It takes a lot of hard workand dedication to create a successfulbusiness. You win some and you losesome challenges, but the most valuablethings to anyone’s success story arethe people who believe in you and helpyou reach your goals. I am fortunate tohave an excellent spa manager, JessicaWiers, my family, and friends, and def-initely the clients that we’ve been sofortunate to have crossed paths with. Ifeel I’ve been blessed in being able tooffer the area something that I trulylove to do.”

BY DENISE SCAMMON, Freelance Writer

BRENDAROBBINSOwner

JESSICAWIERSManager

Nanci Blier - Secretary, Corinne Chipman - M.S. CCC-A, Kristie Dion - M.A.

HEARING HEALTHCARE ASSOCIATES, INC.10 High Street, Lewiston • 786-9949

89 Hospital Street, Augusta • 622-5922

HEARING HEALTHCAREASSOCIATES

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Health

By DONNA KEENE ROUSSEAU/ Freelance Writer

Ten-month-old Camree St. Hilaire’s eyes sparkle at the sound of her mother’s voice. She jabbers and smiles happily at her audience of admirers, all who delight in her bright, toddler personality and angelic face.

According to Angie Longchamps, Camree’s mother, Camree did not pass her hearing screen-ing when she was born. From that time forward, she became a patient of Hearing Healthcare Asso-ciates of Lewiston and they, in turn, have worked ongoing with Camree and her parents to introduce sound to Camree’s world.

Between the three team members, Corinne Chip-man, M.S. CCCA, Kristie Dion, M.A., and Nanci Blier, office coordinator, Hearing Healthcare of-fers more than 20 years combined experience in the field of audiology. Audiologists specialize in working with individuals challenged by hearing impairments and vestibular (balance) problems.

Since the year 2000, Hearing Healthcare has been caring for people of every age, from newborns, like Camree, to the elderly. A diverse clientele with such very different needs demands a team of au-diology professionals who keep themselves on the cutting edge of technology.

Chipman, who is currently enrolled in the Cen-tral Michigan University Au.D Clinical Doctor-ate Program, says, “With continuing education, classes, and seminars offered throughout the year, we strive to stay current with diagnostic testing techniques, technology, and new discoveries in hearing disorders.” This spring Chipman and Dion will attend the American Academy of Audi-ology National Convention, an event highlighting the new advances in audiology and the latest in equipment and field technology.

Dion, who is a graduate of University of Massa-chusetts at Amherst, will finish her clinical fellow-ship in April. She completed clinical practicums at Northeast Hearing & Speech in Portland, UMass Memorial Hospital in Worcester, Mass. and Aus-tine School for the Deaf in Brattleboro, Vt.

In the three years since opening their doors, Hearing Healthcare Associates, with offices in Lewiston and Augusta, has more than doubled its caseload. To accommodate the growth Valerie Gal-lagher, M. S., CCC-A, another of Chipman’s associ-ates and once based in Lewiston, now practices full time in the Augusta location. Additionally, the practice has established an ongoing, professional

affiliation with Dr. Michael Samson, an Otolaryn-gologist with his office in Topsham.

“We are excited to have the opportunity to ex-tend our services to Dr. Samson’s patients and look forward to a continued and rewarding work-ing relationship with his staff as well,” confirms Chipman.

Hearing Healthcare offers patients a compre-hensive menu of services from hearing evalua-tions, assessments, and treatments to rehabilita-tive services including the fitting of new, digital, and older model hearing aids and support for people with hearing aids. According to Chipman, a person’s age, lifestyle, and expectations of a hear-ing aid help determine what he or she will require for hearing aids and services. When Sharon Kins-man, a college professor who began experiencing middle age hearing loss 10 years ago, was faced with the prospect of hearing aids, she wanted an exceptional support system.

“Getting your first hearing aids is a big, expen-sive step. I wanted a personable audiologist, some-one who would really work with me, get to know me. When I met the Hearing Health Care team, I knew they were the right people for me. They were so genuine.”

Kinsman recalls the experience of selecting her first hearing aids and later having them fitted. “Corine’s face just lit up as she described the new technology. It was easy to see she loved her work and that means a lot to me. The day I first tried my new hearing aids, Corrine spoke in her normal voice, then moved away, speaking softly and more softly still. It was such an exciting moment! I could hear! And Corine celebrated that with me.”

As for Chipman’s young patient, Camree, her mother says she continues to have her hearing tested every three months and she is pleased with her daughter’s speech development and progress. Though it is too soon to know what Camree’s fu-ture holds, Longchamps says Hearing Healthcare Associates have provided a lifeline for her family.

“It was so scary to learn that Camree had hear-ing problems. Everybody [at Hearing Healthcare Associates] has been so nice. They’ve been so sup-portive.”

Sounds for a

lifetimeCamree St. Hilaire, her mom Angie and

audiologist Corinne Chipman

Need help moving around?Come see the largest selection of

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IF YOU HAVE SECONDARY INSURANCE, THERE MAY BE NO OUT-OF-POCKET EXPENSES

By DONNA KEENE ROUSSEAU Freelance Writer

Aptly named, Curves, is a fitness center franchise designed especially for women with over 6,000 locations worldwide. Curves’ hot appeal is its promise of a full

body, 30-minute workout for fitness and weight loss. In fact, the enthusiasm the program has generated locally has prompted, Ron and Grace Morrill, the owners of three Curves centers located in Lewiston, Auburn and South Paris, to move the Lewiston center to a larger location in the Marketplace Mall to accommodate the steadily grow-ing clientele.

Lewiston Curves General Manager Charlene Green credits the center’s success to an intimate, non-intimidat-ing exercise environment. “Anyone who walks through the door can use the equipment. All the equipment is hydraulic so there are no adjustments to make and the exercise routine combines aerobics and resistance for a 30-minute workout that, in a traditional gym, would take one and a half hours.”

Curves’ routine is based on the circuit training concept and features 18 exercise stations comprised of nine ma-chines, each engaging a different set of muscles, and nine recovery pads strategically placed between each piece of equipment. The objective is to move through the 18

exercise stations for three rotations, achieving as many repetitions as possible on each piece of equipment before moving to a recovery pad.

Program participants determine what mode of move-ment they wish to use while at a recovery station. De-pending on their fitness level, they may choose to walk in place, march, jog, or even dance – anything to keep their heart rates in their target zone. Station changes are prompted by a music tape pre-programmed for two-min-ute intervals and allows for several breaks for heart rate checks.

Says Green, “There’s a trainer on the floor at all times to provide encouragement and assure the use of proper form to get the desired results from the exercise.”

According to owner, Morrill, support is the key compo-nent to the Curves fitness program. “Something that sets us apart from other is gyms is our access to Dr. Stephen Whiting. From his office located at corporate headquar-ters, Dr. Whiting is available to answer members’ ques-tions and address concerns regarding medications and physical conditions that may require special attention.” Morrill is quick to add that members with medical condi-tions under the care of a physician are required to consult with their physicians before beginning an exercise rou-tine and provide the center with a written release from their physician when necessary.

In addition to the training and medical support, the cen-ter also provides a weight loss program based on Curves founder and CEO, Gary Heavin’s book, “Permanent Re-

sults Without Permanent Dieting.” Members can choose to follow the nutritional program independently or attend weight loss classes at the center. Members’ exercise and weight loss progress can be tracked on the center’s com-puter and Morrill anticipates that clients will even be able to access their information from their home computers in the spring of 2003.

“We’re not here just for weight loss however,” reminds Green. “There are many reasons for exercising that reach far beyond losing weight and inches. Exercise improves overall fitness and flexibility. We have had clients who have reported drops in blood pressure and cholesterol, de-creases in dependence on medication, and improved bone density scans.”

Morrill and Green are proud of the success many of their clients are experiencing as a result of their exercis-ing efforts. Morrill relays the story of one woman who was a cancer survivor. “She had lost her husband and was very depressed. She was timid when she first came into the center, but before long she met other women who had had similar life experiences to hers. Now she comes in at least three times a week.” Morrill adds, “Now we even have doctors referring their patients to our program and we have a range of clients, from women in their mid-twen-ties to members in their eighties.”

Betty Perkins, a Curves member for 2 1⁄2 years, is a pro-gram believer. “It works and it’s easy,” smiles Perkins. “I’ve lost a total of 28 pounds and gone from a size 20 to sizes 12 and 14!”

HealthC12 Lewiston, Maine, Saturday, March 8, 2003P R O F I L E 2003

Curves delivers more than just a workout

By BETH WEBSTER

Freelance Writer

Majors Mobility doesn’t just rest on its laurels as being the largest mobility dealer in the state and its fine reputation for helping people in southern and central Maine remain indepen-dent. Majors constantly strives to improve its already superior service and has done so again by hiring Brad Nichols, CRTS, to head its custom rehabilita-tion department. With his ex-pertise in pediatric mobility equipment and custom wheel-chair seating, Nichols, one of only six certified rehabilitation technology suppliers in the state and former owner of N-Able, Inc. in Portland, brings new capabilities to Majors Mobility.

“We’re thrilled that we can offer these new services to our customers,” stated Tyrrell Hunter, president of Majors Mobility, located at the Topsham Fair Mall.

The company specializes in home medical equipment such as manual and power wheel-chairs, sports wheelchairs, three and four-wheeled power scooters, lift chairs, stair lifts, hospital beds, canes, walkers and bath safety equipment.

“We basically supply anything that helps people move safely,” Hunter said, pointing out that their 4000-square-foot facility “is the nicest, most cutomer-friend-ly showroom for this kind of equipment in the state or even New England.”

Majors Mobility is also known for offering the best selection and service. For instance, Hunter said that Majors Mobility has 10 dif-ferent lift chair models in a variety of colors in stock, not just one or two models. Thanks to their large sup-ply in stock, customers can try out different three and four-wheel power scooters and power wheel chairs in the testing area at Majors Mobility to see which best fits their lifestyle. A test track lets customers see what it’s like to operate the equipment on various surfaces.

Majors Mobility will do a free in-home evalu-ation for power wheelchairs to make sure the product is compatible with the home environ-ment, such as making sure doorways are wide enough to accommodate the equipment.

She said, “We’ll bring both a scooter and

power wheel chair and see what is most appropriate for the per-son’s medical condition. We’re not here to sell units of product but to meet an individual’s long-term medical equipment needs.”

She also pointed out that Ma-jors Mobility “services what we sell. Some people respond to slick out-of-state salespeople over the phone but the custom-er doesn’t realize that power equipment requires service. An out-of-state company will not be able to provide that same level of service that we do. We have a 24-hour pager and factory trained service technicians on staff.”

The Majors Mobility president strongly ad-vises consumers to look carefully at any com-pany they are considering working with. “Ask if the company has manufacturer-certified ser-vice people and whether or not you’ll have to send the equipment out for service. Medicare may pay for the service but not the shipping. Having an ongoing relationship with a local provider is very important,” she said, noting that “there is no guarantee that a company

advertising on television or the Internet will be there to service the product if it has problems.”

Hunter noted that one of her company’s strengths is its detailed knowledge of what equipment Medicare and Maine Care (Medicaid) will and will not cover. “It’s our responsibility to know the policies and obtain the proper documentation from the physician. We try to make the process as easy on the customer as possible,” she stated.

If a person meets the coverage criteria Hunter said, “With only a few excep-tions, Medicare will cover 80 percent of the equipment cost. Most people in Maine have secondary insurance

coverage, such as AARP, that will cover the other 20 percent so most of the time there is no out-of-pocket expense, even to get a power wheelchair.”

Majors Mobility has grown steadily since 1995 and now employs nine people, includ-ing factory trained service technicians. The store, which can be reached at 1-800-570-3393 or www.majorsmobility.com, is open Monday through Friday from 9 a.m. until 5:30 p.m. and Saturday from 9 a.m. until 4 p.m.

Majors Mobility - Keeping you moving

Brad NicholsCertified rehabilitation technology specialist

Tyrrell Hunter demonstrates a power scooter to a client.

A variety of options await exercisers at Curves for Women

Happy members at Curves for Women.

Occupational Health + Rehabilitation Inc

Your Partner For A Healthier, Saferand More Productive Workforce!

Lewiston784-168059 East Ave.

Portland 774-7751

Bangor 941-8300

Bridgton 647-3801

Norway743-7399

29 Winter St.

Prevention/Compliance• Physical Exams• Medical Surveillance• Drug & Alcohol Testing/MRO • Prevention/Wellness Programs• Safety Consulting & Training

Contact us for expert assistance in meeting yourworkplace health/safety challenges

Treatment/Management• Urgent Medical Care• Rehablitation• Specialist Referrals• Case Management• IMEs/FCEs


Occupational Health + Rehabilitation Inc., located at 59 East Avenue in Lewiston, special-izes in the prevention, treatment, and manage-ment of work-related injuries and illnesses. In short, OH + R is a doctor for business and one that makes house calls at that!

Statistics indicate that the longer an individ-ual is out of work due to a work-related injury or illness, the more difficult it can be to return that person to the workplace.

That’s why Occupational Health + Reha-bilitation, in addition to their comprehensive menu of clinic-based services, offers an onsite workplace rehabilitation program designed to return injured employees, including those who are out of work, to work more quickly without compromising their health, safety, or produc-tivity.

According to Mary Lou Hofmann, regional client relations director for OH+R, onsite workplace rehabilitation provides unique benefits for both the injured employee and the employer.

“Real time interaction is one of the key ben-efits to onsite rehabilitation,” remarks Hof-mann. “Instead of a simulated environment, the employee and therapist can work together utilizing actual equipment in real life, daily situations. The therapist can observe behav-ioral factors that can lead the employee to be at risk for injury and can reinforce safe habits with immediacy. With onsite coaching, com-pliance improves and excuses that can impede progress can be eliminated.”

Communication plays an integral role in any rehabilitation relationship regardless of where therapy takes place. A collaborative rehabili-tation effort requires an ongoing dialogue between all members of the team including the

employee, employer, therapists, physicians and insurance companies.

“When therapists are onsite,” explains Hof-mann, “the supervisor can hear and see what’s happening simultaneously and everyone has the benefit of real time interaction. It’s an ideal forum for asking questions, making sugges-tions, and educating not just the injured em-ployee but other staff members as well. Then there’s the added bonus of other employees see-ing firsthand the efforts their employer is mak-ing to provide them with a safe, healthy work environment.”

Education is OH+R’s best tool in prevent-ing workplace injury and illness. Alongside “hands on” therapy and coaching, the facil-ity also provides customized educational programs designed to reduce the incidence of workplace injury.

Offerings include Body Mechanics train-ing, Back Injury Prevention, Stretch & Flex programs, and “Ergonomics 101” training programs. Add to these Ergonomic Program Audits, Workplace Risk & Job Task Analysis, and Functional Capacity Evaluations, and em-ployers have a stockpile of arsenal with which to combat work-related injuries and illness.

OH+R’s services, contractual or on case-by-case basis, are available to employers at thirty-

eight locations throughout Maine and the United States.

The Lewiston location is affiliated with Cen-tral Maine Medical Center and their mission is to reduce the cost of work-related injuries, ill-nesses, and other health care costs for employ-ers, and to improve the health status of employ-ees by providing high quality medical care and extraordinary service.

Their team’s effectiveness and success rate speaks for itself. Through patient satisfac-tion surveys and other feedback mechanisms, OH+R reports a 95% satisfaction rating system-wide for quality of care and services.

On a larger scale, OH+R’s Workplace Reha-bilitation program has achieved significant positive results when dealing with cases of delayed recovery. In a study of random selected cases of workers who had experienced an aver-age of three months of total or partial disabil-ity, OH+R Workplace Rehabilitation therapists were able to return 79% of those workers to full duty which is nearly double the national aver-age.

With numbers like these, employers utilizing Occupational Health + Rehabilitation Inc. can feel confident that they are doing their best to provide a safe, healthy and productive environ-ment for all their employees.


Health

By DONNA KEENE ROUSSEAU / Freelance Writer

Businesses on Lisbon Street in Lewiston may come and go, but Manic Designs is here to stay for the long run. A funky combination of coffee house and retail shop featur-ing socially conscious products from clothing and accessories to cosmetics and artwork, Manic Designs has experienced such a positive response from the local community, plans for the shop’s new year include an expansion.

Linda Hertell, owner of Manic Designs and a business professional committed to the revitaliza-tion of Lewiston’s downtown, will expand her business at 165 Lisbon Street into the vacant space next door, the former home of International House. Throughout the past year, Manic Designs has spotlighted a variety of local acoustical and blues entertainers including Denny Breau, Rick Gra-ham and Kevin Kimball. The expansion will afford the shop more freedom to host small bands and seat a larger audience more comfortably for entertainment. According to Hertell, the new space will have an old look, walls of original brick facing, tin ceilings, exposed ductwork, created arch-ways, and turn-of-the-century motif wallpaper in shades of burgundy and rose.

“I chose Lisbon Street as the location for Manic Designs for a variety of reasons,” explains Her-tell. “The first year of a business can be the most challenging. Our success can be attributed to re-sponsible planning, a cost effective location, and financial stability to see the business through the first year. Most of all, however, it has been the community’s phenomenal response to us that has defined our ability to grow and thrive here in the downtown.”

What draws the greatest appeal for Manic Designs seems to be its coffee and select menu of sandwiches, wraps, homemade soups and salads. Even the shop’s menu reflects a focus on social responsibility, replacing fat laden chips and salty pickles with signature pretzels and slices of cantaloupe. Vegans and vegetarians can also find entrees to temp their palettes. As a bonus to area businesses,

Manic Designs caters luncheons for groups of 30 to 50 people. Although still in the early planning stages, Hertell is considering expanding this portion of her business as well. “The coffee shop’s success has really supported the retail portion of Manic Designs,” she says.

Manic Designs’ overall success may indeed be found in its culinary delights. Or maybe its suc-cess is in the products that, in some way, give back to the community either environmentally or socially. Without question, however, their success most certainly lies in the business’ foundation cast in good. Maya Angelo said it best. “When we cast our bread upon the waters, we can presume

that someone down-stream whose face we may never see will benefit from our action, even as we enjoy the gifts sent to us from a do-nor upstream.”

Manic Designs A downtown success story

Just one of the many “manic” displays at Manic Designs.

Providing

catering for your

next luncheon.

Therapy at work results in win-win advantages

Deana Kane, OTR/L, workplace rehabilitation occupational therapist, works with Dave Biron, emergency medical dispatcher at United Ambulance, to ergonomically adjust

his new workstation.

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Lewiston783-2300

Scarborough883-0616

Brunswick443-6194

Augusta 629-9488

Ellsworth664-2594

York363-0610

“The world is full of suffering, but it is also full

of the overcoming of it,” spoke Helen Keller, well-known for having overcome much suffering in her lifetime.

As the population of America ages, as people survive conditions that once would have been fatal, and as the quality of life becomes an increasing con-cern for more people, a field of medicine known as “physiatry” has moved to the forefront of medical interest.

A physiatrist is a physician specializing in physi-cal medicine and rehabilitation (PM&R). The field of PM&R was established in 1930 to address muscu-loskeletal and neurological problems, and today’s physiatrists treat a wide range of problems from sore shoulders to spinal cord injuries. The focus of physiatry is on restoring function to people, by treating acute and chronic pain and a wide variety of musculoskeletal disorders.

Lewiston is home to one of New England’s largest physiatry practices. Medical Rehabilitation As-sociates (MRA) was established as a solo physician practice by Douglas M.Pavlak, M.D. in August 1986. Over the past 16 years, MRA has grown to a regional multi-specialty medical practice consisting of phys-iatrists, and behavioral medicine providers. In ad-dition to its home base in Lewiston, MRA also has offices in York, Scarborough, Brunswick, Augusta, and Ellsworth.

MRA physicians are specialists, and do require referral from a primary care or other specialty provider. While Pavlak describes the services of-fered by physiatrists as covering a broad spectrum of medical procedures, he notes that they do not perform surgery. A large number of patients are re-ferred to MRA for occupational injury care.

“While we prescribe care management of various injuries related to recreation and accidents, we also act as consultants to primary health providers when the injuries are work related. We see pa-tients with injury complications, which may have moved into the chronic stage or those who require specialized testing such as an EMG or localized injection procedures,” explained Pavlak.

MRA’s mission statement declares that they are “dedicated to providing superior, integrated rehabilitation ser-vices to individuals and organizations, thereby promoting physical, behavioral, and occupational health.” Dr. Pavlak explained that “treatment decisions are made by utilizing the same diagnostic tools as used by other physicians, such as x-rays, imaging scans and laboratory tests.”

Additionally, they have expertise in electrodiagnostic techniques, which help diagnose conditions that cause pain, weak-ness and numbness. Once a diagnosis is established,

physiatrists may prescribe medications, physical therapy, injections, assistive de-vices or braces or behavioral medicine, such as counseling, pain management education or biofeedback. In some cases, interventional spine procedures are indicated.

In April of 2001, MRA established an inva-sive spine procedure program, to address the needs of patients who do not respond to the more traditional, conservative therapies. MRA’s Interventional Pain Team is led by medical doctors John Guernelli, Stephan Bamberger and G.T. (Tom) Caldwell.

According to Dr. Guernelli, “There is emerging evidence indicating that the prob-lem of benign chronic pain can be optimally managed by aggressive, active treatment

programs that may include judiciously chosen in-terventional pain techniques.

The goal is to break the pain cycle and avoid chronic pain syndromes, drug depen-dence, disuse, disability and further depres-sion.” Interventional pain techniques are used diagnostically to determine the exact origin of a pain problem, as well as a form of treatment.

Prior to scheduling a patient for a proce-dure, a physical medicine consultation is performed to determine medical indication and selection of procedure indicated for the specific patient problem. Patients are educated extensively about the goals of injec-tions, as well as their limitations. Guernelli added, “The management of chronic pain requires a compassionate, competent and in-

tegrated approach that provides patients with achievable, long term goals and coordinated

care.”“At MRA, we evaluate the patient, prescribe medi-

cal management, and establish a physical restora-tion program to meet the needs of the individual patient. We coordinate our services for patients with multiple medical problems, and work with pimary care providers, therapists, employers and insurers.” Pavlak concluded, “MRA works toward restoring patients to maximum function, in order to significantly increase their quality of life.”

“Our goal is to minimize pain and eliminate the suffering of our patients. We strive

to be the premier providers of physiatry services in Northern New England.”

— Douglas M. Pavlak MD

Douglas M. Pavlak MD shown demonstrating

a nerve test (EMG) procedure.

Drs. John Guernelli, Stephan Bamberger and Tom Caldwell, MRA’s “Pain Buster” team!

Drs. Haigney and Snyder reviewing an x-ray

The place to go when pain complicates your lifeMedical Rehabilitation AssociatesHealth


Stop and say Hello! Critters are welcome!

Play cards or pool, challenge a puzzle,

exercise, paint or visit — many choices are await-

ing you at The Meadows!

Puzzles, puzzles everywhere

At The Meadows, people are busy. No one is bored and smiles abound as the residents keep busy with an amazing variety of activities. The Meadows is a 25-room senior living center located on 10 acres in Greene. The Meadows is not a nursing home but rather an affordable senior center where residents come and go as they please, where hot cooked meals, music, pets and laughter abound. The owner of The Meadows, Becky Laliberte, lives on the premises and is committed to providing the highest quality living environment possible. Due to her efforts, she was recently recognized with the Greene Business Leadership Award from the Androscoggin Valley Chamber of Commerce.

The Meadows PO Box 629

Greene, Maine 04236 Telephone - 1-800-966-3007

or 1-207-946-3007 On the Web at:

www.mainemeadows.com

E-mail at:

[email protected]

Health The MeadowsA Place to Come Home To!

http://www.mainemeadows.com

mailto:[email protected]

Documents

Sun Journal Profile 2003 section C