Summit on AT Reuse andEmergency Management

for FEMA Region IIISept. 26 and 27, 2011

Philadelphia

Successful Strategies Innovative Partnerships

Futures Planning

Welcome, Overview and ExpectationsCarolyn Phillips, Project Director, Pass It On Center (PIOC)

Amy Goldman, Manager, PIOC Initiative on AT Reuse and Emergency Management and Director, Pennsylvania’s Initiative on Assistive Technology

Beth Mineo, Director, Center for Disabilities Studies, University of Delaware

Carl T. Cameron, President and CEO, Inclusion Research Institute/Inclusive Preparedness Institute

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1:00 –1:30 p.m.

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FEMA Region III:VirginiaDistrict of ColumbiaWest VirginiaMarylandDelawarePennsylvania

Meet the Delegates: Introductions

Brief Introductions• Your name and state

• Your role with/interest in emergency management, people with disabilities, assistive technology (AT) and AT reuse

• Why you are pleased to participate in this Summit!

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1:00 –1:30 p.m.

Our Summit Goals• To define role of AT reuse in disaster planning• To identify needs for rapid response system

for delivering AT devices after disaster• To develop sustainable networks to meet AT

needs in emergency management• To begin at state level to develop plans

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We’ll learn more about:Assistive technology reutilizationPass It On CenterAT reuse programs

You can find a reuse program near you in the Locations Database atwww.passitoncenter.org

Assistive Technology (AT) and AT Reuse

Carolyn Phillips

1:30 –2:15 p.m.

Pass It On Center - Promotes the safe, effective and

appropriate reuse of lightly-used assistive technology

- Provides technical assistance to organizations engaging in AT reutilization

- Is funded by the U.S. Dept. of Education/ Rehabilitation Services Administration and administered through the Georgia Department of Labor’s Tools for Life Program

• Reauthorization of the Assistive Technology Act

• New Freedom Initiative• Interest from OSERS’ leadership• Hurricane Katrina

Born of ‘the perfect storm’

AT reuse serves America’s largest minority: People with functional needs

• One of every five Americans has some form of disAbility. It cuts across age, gender, race, ethnicity and religion. Any person may join this group at any time.

• Assistive technology makes it possible for us to live, learn and earn.

• AT reuse helps the uninsured, under- insured and those with coverage who experience delays in getting devices.

AT Reuse Customers/STAR, Alabama’s Assistive Technology Resource

AT reuse takes several forms:• Exchange between seller or donor and buyer

or recipient• Refurbishment of devices for minor repairs to

restore original function• Reassignment to new users• Device loans for trial or to fill the gap while

waiting for a new device• Recycling: breakdown for parts or end-of-life disposal• Remanufacturing: Please don’t!

How we got here:• First national conference on AT Reuse –

May 2006• OSERS made grants to 12 three-year

“demonstration” projects for AT reuse and to a technical assistance center (the Pass It On Center).

• There were only three identified reports on reuse projects, although we knew a lot more was being done.

We needed to:• Increase access to and acquisition of

assistive technology – Get AT to those who need it

• Ensure that clean, safe, appropriate AT was matched to the needs of customers

• Gain an understanding of what success is for AT Reuse Programs

• Develop Quality Indicators for AT Reuse Programs

• Develop methodologies for measuring outcomes of AT Reuse and Return on Investment (ROI)

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Collaboration gets results• Work groups, the National Task Force and

individual programs contributed to the definition of promising practices.

• By sharing we created an online Knowledge Base that continues to grow.

• We developed Indicators of Quality for AT Reuse and created an Online Program Assessment Tool.

• We developed outcomes measurement and methodologies for measuring ROI.

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Progress in three years

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As of September 9, 2009, the number of states and programs listed (voluntary profiles) in the Reuse Locations Database had increased to 174. Of these:

– 116 conduct reassignment activities– 87 conduct refurbishment activities– 44 conduct equipment exchange activities– 60 conduct reassignment and refurbishment – 18 conduct reassignment and exchange activities– 15 conduct refurbishment and exchange activities– 12 conduct reassignment, refurbishment and

exchange

Reuse locations in 2011:

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As of April 2011, the number of states and programs listed had increased to 174 (from 162 a year ago). Of these:

– 116 conduct reassignment activities– 98 conduct refurbishment activities– 53 conduct equipment exchange activities– 58 conduct reassignment and refurbishment – 21 conduct reassignment and exchange activities– 17 conduct refurbishment and exchange

activities– 12 conduct reassignment, refurbishment and

exchange

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State AT Act Programs Fiscal Year 2010 Reutilization

Data

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Types of AT Reuse• Device Exchange

– Want-Ad Digest/e-Bay for AT• Device Reassignment/Refurbish

– Devices accepted (usually by donation) into an inventory; are repaired, sanitized, and/or refurbished as needed; and then offered for sale, loan, rental, or give away to consumers as recycled products.

– Includes devices repaired for an individual (without the ownership of the device changing hands)

• Open-Ended Loan– Borrower of a device can keep the device as long as

needed

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Type of Activities in State Programs• Device Exchange Data

– 36 State AT Programs Reported–

• Refurbish/Reassignment Data – 44 State AT Programs Reported

• Open-Ended Loan Data – 33 State AT Programs Reported

• Multiple Programs Reported by Most States• 20 AT Programs reported all three – Exchange, Refurbish and

Open-Ended Loan; 19 programs reported 2 of 3• Four reported Exchange only, 11 reported Refurbish/Reassign

only, and two reported Open-Ended Loan only

AT reuse in all state programs

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In 2010, all 56 states and territories reported reuse activities in their AT Act Programs:

Activity States& Terr.

Total # Devices

Savings to Consumers

Exchange 36 1,331 $ 2,836,996

Refurbish/repair 44 28,389 13,355,432

Device loan 33 6,124 1,795,678

TOTAL 56 35,844 $ 17,978,046

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Environment for Device Use

• Education 9.71%

• Employment 3.84%

• Community Living 86.45%

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Customer Satisfaction

Highly Satisfied 85.56%

Satisfied 14.03%

Satisfied Somewhat .33%

Not at all Satisfied .08%

AT reuse and emergency response

With Emergency Response as part of the impetus for OSERS’ support of reuse, PIOC created a special initiative.•In March 2010, first national summit on AT Reuse and Emergency Management was held in DC •In April 2011, FEMA Region IV Summit was held in Atlanta•Visit www.passitoncenter.org for summary materials and information from those events

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Roles in Disaster Preparedness for Individuals with Disabilities and Organizations

Carl Cameron, President and CEO and Pat Heineman, Project CoordinatorInclusion Research Institute/Inclusive Preparedness Center 2:15 –

3:00 p.m.

Refreshment Break

3:00 –3:15 p.m.

Disasters: Sharing ExperiencesModerator – Barclay Shepard,AT Specialist, VirginiaAssistive TechnologySystem (VATS)

3:15 – 4:00 p.m.

Earthquake – in Region III?

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August 23, 2011 at 1:51 p.m.5.8 magnitude in the Central Virginia Seismic Zone

Damages Washington Monument and National Cathedral

Lessons learned:It can happen here.Few people knew proper safety or evacuation strategies.

Nuclear power plant shut down

We kept our sense of humor

and the wind

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Through the shaking

The next week – Hurricane IreneStorm rakes East Coast from Carolina to Massachusetts, damaging beaches, destroying homes, flooding areas already wet from heavy rains

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And then came Lee

• Just a tropical storm bringing torrential rains, causing widespread river flooding, power outages, and road closings

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How did these natural disasters affect people with disabilities and users of assistive technology?

Share your experiences with these or other emergencies.

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Planning for the Whole CommunityKeynote Speaker – Marcie Roth Director, Office of Disability Integration and Coordination and Senior Advisor, Disability Issues, U.S. Dept. of Homeland Security/Federal Emergency Management Agency

4:00 –5:00 p.m.

Wrap, Tomorrow’s Agenda,Food for ThoughtModerator – Carolyn Phillips

See your list of nearby and recommended restaurants , or meet in the Lobby at 6:30 for dinner in Chinatown.

Have a great evening!

5:00 –5:15 p.m.

Tuesday, Sept. 27

Continental Breakfast

7:30 – 8:00 a.m.

Preparation for More Effective ResponseUsing Personal Experiences (and Those Shared by Panelists) to Identify Needs, Opportunities, Issues and Potential Partnerships

8:00 – 9:00 a.m.

Preparation• Who are the vulnerable populations?• What are the likely disasters?• What’s the state of public awareness?• What’s being done about individual

preparedness?• What forms of communication will be used?• Is your organization prepared to help?

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Response• Does your organization have a staffing plan

for emergencies? A leadership succession plan?

• What provisions have been made to operate AT – possibly in shelters?

• Do you have agreements in place for AT or services?

• Have the logistics been worked out to receive, distribute and track AT?

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Recovery• What will happen to excess AT or supplies

donated for the emergency?• How will AT that is no longer needed be

recovered for use by people who do need it?• Do you have policies in place about

“ownership” of equipment (e.g. transitioning out of shelters into other housing)?

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Mitigation• What have you learned from recent

emergencies?• What worked? What didn’t work?• What needs improvement?• Do you have a formal after action review

(AAR) process?• Do you have a plan to use the lessons

learned to be better prepared next time?

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Preparation (green) Facilitator: Phyllis Guinivan,Recorder: Gary MearsReporter?

Response (red) Facilitator: Carl Cameron Recorder: Chander JayaramanReporter?

Check your name badge for your break-out session assignment – unless you have a very strong preference for a different one!

8:00 – 9:00 a.m.

Recovery (yellow) Facilitator: Barclay Shepard, Recorder: Alicia JohnsReporter?

Mitigation (black) Facilitator: Pat Heineman, Recorder: Sonja RathelReporter?

LOOK FOR THE LOCATION POINTED OUT BY THE MODERATOR

Opportunities and Issues in EM and AT Reuse

Reports from the Breakout Sessions

9:00 – 9:45 a.m.

MOUs, Compacts and Other Agreements Jamie Landry Karam, Project DirectorThe AT Marketplace and Computer ReUseLouisiana Assistive Technology Access Network (LATAN)

9:45 –10:30 a.m.

Refreshment Break

10:30 – 10:45 a.m.

Is Your Agency Ready to Help?Carl Cameron and Pat HeinemanInclusion Research Institute/Inclusive Preparedness Center Using the Disaster Readiness Template

10:45 –Noon

LunchPlease be our guest for lunch.

Noon – 1:15 p.m.

State Planning

1:15 – 2:45 p.m.

State

Delaware

District of Columbia

Maryland

Pennsylvania

Virginia

West Virginia

Join your delegation in the designated area.

Refreshment Break

2:45 –3:00 p.m.

State Planning, continued

3:00 –3:45 p.m.

Debriefing: State Planning

Carolyn Phillips

3:45 –4:30 p.m.

Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.-Winston Churchill (with thanks to Craig Fugate)

3:45 –4:30 p.m.

Wrap Up: Next Stepsand Meeting Evaluation

Carolyn Phillips

4:30 –4:45 p.m.

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SHARE YOUR EXPERIENCE TO BENEFIT OTHERS

http://www.passitoncenter.org

Share your resources and your experiences to assist your colleagues. Use the PIOC website.

Evaluate the Summit, PleasePlease complete the brief evaluation form in your package and leave on the back table. If you have additional comments or suggestions, please contact us:Carolyn@passitoncenter.orgAmy@passitoncenter.org

AdjournThank you so much for attending andhave a safe trip home.

If you are staying in Philadelphia tonight, please join us at 6:45 at Maggiano’s, 12th and Filbert (meet in the Hampton Lobby at 6:30)

Contact us:carolyn@passitoncenter.orgamy@passitoncenter.org trish@passitoncenter.org

http://www.passitoncenter.org

DISCLAIMERThis work is supported under five-year cooperative agreement #H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life. However, the contents of this publication do not necessarily represent the policy or opinions of the U.S. Department of Education, or the Georgia Department of Labor, and the reader should not assume endorsement of this document by the Federal government or the Georgia Department of Labor.