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ANNUAL RESEARCH ENTITIES REPORT (2014)

ENTITY NAME : Unit for Applied Management Sciences

ENTITY LEADER : Prof EE Smith

FACULTY : Business and Economic Sciences

This annual report and the audited financial statement were approved by the Faculty onthe ________ day of ___________ 2015

Print name Signature DateEntity leader Prof EE Smith

Finance Ms M Jogee-Jamal

Chairperson of Governing Board(If applicable)Chairperson: Faculty RTI Committee/ Faculty Board

Prof. H Lloyd

Dean

DVC: R&EDVC: AcademicResearch Management

1. Mission / purpose

The Unit for Applied Management Sciences (hereafter UAMS) represents the research pillar of the School of Management Sciences. The reason for the existence of the UAMS is to act as the consulting and research arm for the various departments comprising the School of Management Sciences (Business Management, Logistics, Marketing Management, as well as Management Practice). In this capacity the Unit gives effect to the School’s mission, namely to be: A School that will be renowned for its impact on the local business and broader community through the offering of comprehensive, relevant and quality teaching and research products by respected academics.

1.1 Alignment with vision and mission of the NMMU

The NMMU’s vision is to be a dynamic African university, recognised for its leadership in generating cutting-edge knowledge for a sustainable future. Its mission is to offer a diverse range of quality educational opportunities that will make a critical and constructive contribution to regional, national and global sustainability. To achieve this vision and mission, it will ensure:

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Values inform and define institutional ethos and distinctive educational purpose and philosophy.

Commitment to promoting equity of access and opportunities so as to give students the best chance of success in their pursuit of lifelong learning and diverse educational goals.

A vibrant, stimulating and richly diverse environment that enables staff and students to reach their full potential.

Development of graduates and diplomates to be responsible global citizens capable of critical reasoning, innovation, and adaptability.

Ssustaining an environment that encourages and supports a vibrant research, scholarship and innovation culture.

Mutually beneficial partnerships locally, nationally and globally to enhance social, economic, and ecological sustainability.

The mission of the UAMS also contributes to the achievement of the mission and strategic direction of the University and Faculty of Business and Economic Sciences as the Unit strives to develop socially and technologically competent professionals from diverse cultural and geographical backgrounds through sustaining, generating and imparting advanced knowledge by means of research, consulting, teaching and networking. The Unit strives to create an environment that encourages and supports a vibrant research culture in the School of Management Sciences and to develop mutually beneficial partnerships locally and nationally as well as internationally.

The main objectives of the UAMS are:

- To establish, maintain and grow a creative research culture in the School of Management Sciences.

- To study and conduct research in the fields of business management, entrepreneurship and business development.

- To offer postgraduate students the opportunity to participate in business practice.- To promote the principles of entrepreneurship at all levels of the population.- To disseminate relevant information among particular stakeholders.- To provide advice to stakeholders through training and consultation.- To offer short courses, on an income-generating basis, at all levels of

management.- To promote the establishment of small business enterprises in the widest

meaning of the term.

Collectively, all of the above objectives converge in economic and business development with a focus on job creation and entrepreneurship. The Unit also strives as far as possible to align some of its research activities to the institutional research theme of sustainable local economic development, which is linked to the sub-themes of entrepreneurship, SMMEs and family businesses; local economic development and ethics and social responsibility. Many of the outputs reflected in this report are testimony of research conducted within these institutional research themes.

The Unit undertake to uphold the following values of the NMMU: Respect for diversity by fostering an environment in which diversity is

appreciated, respected and celebrated; Excellence by promoting, recognise and reward excellence in research within

the School; Ubuntu by being a people-centred unit respecting the dignity of others; Integrity by behaving in an ethical and professional manner and to be

accountable and transparent; Responsibility for actions and achievement of personal and institutional goals;

and

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Respect for the natural environment by conserving, protecting and managing natural resources and to embrace environmentally-friendly practices.

2. Governance structure

The governance structure (Committee) of the Unit of Applied Management Sciences consists of the following members:

Prof FW Struwig – Director of School of Management Sciences Prof EE Smith – Director of Unit of Applied Management Sciences Prof G Horn – Head of Department of Logistics Dr J Zeelie – Head of Department of Management and Entrepreneurship Prof L Radder – Representative of Department of Marketing Prof E Venter – Representative of Department of Business Management Prof S Farrington – Representative of Department of Business Management

An Advisory Board for the School of Management Sciences was also established in June 2014 and would also assist the Unit. The table below indicates the board members and their affiliation.

Board members AffiliationProf Stephan van der Merwe Northwest University Business SchoolMs Ellen Rungani Department of Business Management - University of Fort HareDoug Mattheus Marketing Director - Cell CMe Kirsten Redelinghuys HR Development Manager - Eastern CapeMr Edward Gutsche Managing Director - EDGE Financial GroupMr John Lawlor Logistics Manager Coega Development CorporationMr Lance Schultz CEO Eastern Cape - AIDC

Mr Paul LeonardExecutive Director Financial Planning - Consolidated Financial Planning

Ms Belinda Sullivan Principal consultant - Alexander ForbesMr Johny Goldberg Global Business Solutions

Mr Gawain VisagieBusiness Development Manager and Sector Head: Automotive - DHL Global Forwar

Mr Patrick King Regional General Manager - Central Region SanlamProf Miemie Struwig Director: School of Management Sciences NMMUProf Gideon Horn HOD LogisticsProf Madele Tait HOD Marketing Dr Jo Zeelie HOD Management PracticeProf Eileen Mazibuko HOD Business ManagementProf Elroy Smith Business Management & Director: UAMSProf Elmarie Venter Business Management & Director: Family Business UnitMrs Jackie Palframan Financial PlanningMs Donne Bonner Student representativeMr Jody Jaftha Student representativeVanessa J v Rensburg Secretary

The Advisory Board consists of business people from industry, academics and students and could assist both the School of Management Sciences and the Unit for Applied Management Sciences in functioning more effectively. The Advisory Board intends to meet twice a year.

2.1 Governance structure meetings

Ad-hoc meetings of the Committee or discussions via e-mail take place throughout the year when deemed necessary to deal with matters related to the Unit such as approving of funding applications and distribution of Faculty RTI funds.

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3. Human Resources

3.1 Staff members

The table below provides a profile of the staff employed in the School of Management Sciences in 2014 in terms of post; permanent vs. contract employment; gender and race. All staff members of the School of Management Sciences are ipso facto also members of the UAMS. Members in 2014 were:

UNIT/DEPT NAME POSTPERM/CNTR GENDER RACE

School of Management Sciences

Prof M Struwig Director P F WMs V Jansen Van Rensburg Secretary P F WMs C Vogts Research Assistant C F W

Management Practice

Dr J Zeelie Head of Department P M WProf J Dubihlela Lecturer P M BMs S Ngcosini Secretary P F BMr L Mahlangabeza Lecturer P M BMr H Mohamed Lecturer C M CMr R Muller Lecturer P M CMrs T Ngxukumeshe Lecturer P F BMr P Tai Hing Lecturer P M CMr S Webber Lecturer P M B

Business Management

Prof NE Mazibuko Head of Department P F BMs N Adams Secretary P F CMr X Antoni Associate Lecturer P M BMrs S Claassen Academic Assistant C F WDr M Doubell Principal Lecturer P F WProf S Farrington Associate Professor P F WMs J Golliath Associate Lecturer P F CMs B Gray Lecturer P F WMs J Kruger Senior Lecturer P F WMr R Lillah Lecturer P M CMr T Matachaba-Hove Lecturer P M BMs S Saunders Lecturer C F WMr A Nelmapius Lecturer P M WMrs N Oosthuizen Lecturer P F WMs JB Palframan Senior Lecturer P F WMr P Parks Senior lecturer C M BProf S Perks Professor P F WMr A Peters Lecturer P M CProf C Rootman Associate Professor P F WProf EE Smith Professor P M WMs A Vambe Assistant Lecturer C F BProf E Venter Professor P F WMs V Vinqi Admin Assistant P F BMs B Zeka Associate Lecturer C F B

Logistics Prof GS Horn Head of Department P M WMr G Cook Lecturer P M CMrs JK Howell Lecturer P F WMr S Pillay Lecturer C M IMr RC van den Berg Senior Lecturer P M W

Marketing Prof M Tait Head of Department P F WMs R Pather Secretary P F I

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Ms R Ferreira Senior Lecturer P F WMr V Hau-Yoon Lecturer P M CMs A Jonas Lecturer P F CMr A Marriott Lecturer C M WMs A Potgieter Lecturer P F WProf L Radder Professor P F WMs T Shroshbree Lecturer P F WDr M Van Eyk Senior lecturer P F W

George Campus Ms N Mapasa Admin Assistant P F B

3.2 Post graduate students

The table below indicate details of post-graduate students (M & D’s) linked to the School of Management Sciences and thus also to the Unit in 2014.

Student name Registered degree Degree completed in 2014 (Yes/No)

Akponah, VB Masters YesBelter-Giwe, M Masters YesCarelse, M Masters NoChapingidza, AT Masters NoDao, TAT Masters YesDe Witt, A Masters YesDodon, NB Masters NoFerreira, DP Masters YesGuscott, L Masters NoHaptfleich, K Masters NoHerselman, T Masters NoKlee, R Masters YesKupangwa, W Masters YesJohnson, L Masters NoMaduna, TP Masters YesMarriott, AW Masters YesMatshoba, F Masters NoMiles, J Masters NoNduzululeka, K Masters NoNyabereka, S Masters NoOwona Ndai, RX Masters YesScheepers, J Masters YesSilwana, H Masters YesSmith, H Masters NoStapleton, K Masters NoWestraat, C Masters NoBart-Williams Doctoral YesBest, L Doctoral YesDalmeyer Doctoral NoDucie, GJ Doctoral NoHan, X Doctoral YesHansia Doctoral NoHanson Doctoral NoJanse Van Rensburg, H Doctoral NoLete-Matabooe Doctoral YesLillah, R Doctoral YesMatchaba-Hove, T Doctoral NoMayanja Doctoral NoMbengo Doctoral No

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Mbidde Doctoral NoMukasa, H Doctoral NoMuller, RJ Doctoral NoMusara, H Doctoral NoMusekiwe, A Doctoral NoMuzvidziwa Doctoral YesMwinjilo, JM Doctoral NoNuwagaba Doctoral NoNgxukumeshe Doctoral NoOotshuizen Doctoral NoPatterson Doctoral NoPotgieter, A Doctoral NoSaunders, S Doctoral NoVan Den Berg, AE Doctoral NoVan Greunen Doctoral NoWebber, C Doctoral NoWelcker Doctoral Yes

There were 26 Master students registered in 2014 of which 12 have completed their studies and will be graduating in April 2015. There were 30 Doctoral students registered in 2014 of which seven have completed their studies.

3.3 Human resources issues

The number of staff members in the School of Management Sciences, and hence the Unit, have stayed more or less the same (51 in 2013 and 52 in 2014). In 2014 there were no independently paid or NCWA appointed staff members employed by the UAMS.

4. Goals / targets for the year under review

4.1 Statement of goals / targets

As clearly stated in paragraph one the UAMS functions as a research unit under the auspices of the School of Management Sciences. Only research of an academic nature was undertaken as reflected in paragraph 4.3 hereunder (outputs). Based on the outputs of previous years, the following goals/targets are suggested for 2015:

OUTPUTS Goal/target 2015Conferences 40Journal articles 24Books and book chapters 2Research reports N/ACreative outputs N/AMasters and doctoral degrees completed 15Other N/A

4.2 Strategies employed to achieve goals/target

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A School Research Discussion Group was established. The purpose of this group is to offer colleagues the opportunity to discuss M&D research which is being undertaken in the School and to provide input into each others work. The group also acts as study leaders for M & D students in the School. Members of the School Research Discussion Group include all staff with Doctoral degrees. The DoS also scheduled a research meeting for all school members to discuss research-related issues and strategies to enhance the research profile of the school.

In 2014 a number of initiatives were undertaken by the Faculty RTI committee and the UAMS to address the needs of both emerging and established researchers. These strategies are also applicable to members of the Unit and include, amongst others:

Payment of page fees as an incentive to publish articles in accredited journals. Faculty researcher and emerging researcher of the year awards to give

recognition to researchers in the School and Faculty. M & D colloquium held in March 2014 for the School of Management Sciences

to provide a platform for promoting and enhancing post graduate research which were externally evaluated by a panel of three evaluators.

The School for Management Sciences presented a Summer and Winter Research Methodology School, specifically aimed at masters and doctoral students.

Enhancing the qualification profile of the Faculty and School by increasing the percentage of members with masters and doctorate degrees.

Prof G. Stead presented various research-orientated workshops. A number of research-related workshops were presented during 2014 by

Research Capacity Development to equip members with better research skills and knowledge and all members were encouraged to attend.

4.3 Research Outputs

The research outputs / activities for the Unit for 2014 are summarised in the table and listed below.

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

CONFERENCES 36International Conferences (Published Papers)

23 See below

Doubell, M.Dubihlela, J.Farrington, S.M.Goliath, J.E.Krüger, J. Matchaba-Hove, T.Mazibuko, N.E.Oosthuizen, N.Perks, S.Radder, L.Rootman, C.Smith, E.E.Struwig, M.Saunders, S.B.Tait, M.Vambe, A.K.Van Eyk, M.

Dippenaar, H.Dhurup, M.Gaya, H.Kiboi, A.Kinnoti, A.Maritz, M.Mbuthia, L.McLaren, I.Okware, F.Sena, S.Swiegelaar, C.Vallabh, D.Waddington, A.Waweru, R.W.

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

National Conferences 11 See Dubihlela, J. Dames, R.

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(Published Papers) below Farrington, S.Krüger, J.Mazibuko, N.E.Muller, R.J.Oosthuizen, N. Perks, S.Rootman, C.Smith, E.E.Struwig, M.Venter, E.Zeka, B.

Dao, T.A.T.De Lange, J.Dubihlela, D.McLaren, I.Scheepers, J.Xingwana, L.

International Conference (attended – no published papers)

1 See below

Radder, L.Shrosbree, L.T.

National Conference (attended – no published papers)

1 See below

Radder, L. Halforty, G.

JOURNAL ARTICLES 22International indices (ISI &IBSS)

8 See below

Doubell, M.Dubihlela, J.Lillah, R.Perks, S.Smith, E.E.Struwig, M.Venter, E.

Dubihlela, D.Bezuidenhout, F.Preisendörfer, P.Rundora, R.Sandada, M.Turyakira, P.Viviers, S.

DoE list of South African Journals

9 See below

Dubihlela, J.Farrington, SM.Golaith, J.E.Krüger, J.Mazibuko, N.E.Perks, S.Rootman, C.Saunders, S.B.Smith, E.E.Venter, E.

Bakhuis, SChinomona, R..Dhurup, M.Fourie, J.Sharp, G.Strydom, K.Turyakira, P.Zinhumwe, C.

Other Peer-reviewed Journal Articles

5 See below

Dubihlela, J.Mazibuko, N.E.Smith, E.E.Tait, M.

Mbuthia, L.Sibanda, D.

BOOKS AND BOOK CHAPTERS

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See below

Rootman, C.Smith, E.E.Tait, M.

RESEARCH REPORTS NoneCREATIVE OUTPUTS NoneMASTERS AND DOCTORAL DEGREES COMPLETED

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Masters by Coursework and Treatise

0

Masters by Research 13 See below

Farrington, S.M.Oosthuizen, N.Perks, S.Radder, L.Rootman, CStruwig, M.Van Eyk, M.Venter, E.

Bosch, J.K.Kemp, N.Van Wyk J.J.

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

Doctoral Degrees 7 See Mazibuko, N.E.

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below Perks, S.Radder, L.Smith, E.E.Struwig, M.Tait, M.Venter, E.

TREATISES COMPLETED 38BCom Hons treatises 23 See

belowAll staff in the Business Management Department

BTech treatises 15 See below

Radder, L.Tait, M.Van Eyk, M.

HUMAN CAPITAL DEVELOPMENT

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Emerging (Staff & PG Students)

4 See below

Kruger, J.Matchaba-Hove, T.Rootman, C.Van Eyk, M.

ACADEMIC ENGAGEMENT Not quantifiable

All members of the School

KNOWLEDGE PRODUCTS NoneIntellectual Property NoneIP Commercialisation NoneDisclosures NoneOTHER 8Talks 4 See

belowVenter, E.

See below and attachment for detailed description of outputs.

CONFERENCES

International Conferences (Published Papers)

- Doubell, M. & Struwig, M. 2014. An international comparative analysis of personality and cultural characteristics of successful women . Paper presented and published in the proceedings of the 6th biennial conference of the Academy of World Business, Marketing, and Management Development conference, 11-14 August, Dubai, United Arab Emirates.

- Dubihlela, J. 2014. E-retailing adoption, e-retail innovativeness, implementation capacity and business performance of SMEs in South Africa. Paper presented and published in the proceedings of the Academy of World Business, Marketing and Management Development Conference, 10-14 August, Jumiera Hotel, Dubai, UAE.

- Dubihlela, J. & Dhurup, M. 2014. A study of career satisfaction among sport coaches in South Africa and the mediating role of work-family and family-work conflict. Paper presented and published in the proceedings of the Academy of World Business, Marketing and Management Development Conference, 10-14 August, Jumiera Hotel, Dubai, UAE.

- Gaya, H. & Struwig, M. 2014. A new theory for creating sources of sustainable competitive advantage in a services firm in the motor industry in Kenya. Paper presented and published in the proceedings of Academy of International Business (AIB) - Sub-Saharan Africa Chapter, August 13th -15th, 2014. Received Best Paper award.

- Goliath, J.E., Farrington, S.M. and Saunders, S.B. 2014. Using word associations to assess small business owner perceptions of an entrepreneur. Paper presented and

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published in the proceedings of the 8th International Business Conference (IBC), Swakopmund, Namibia, 19-21 August. (First runner up Best Paper Award).

- Kiboi, A., Perks, S. & Smith, E.E. 2014. External factors influencing strategy implementation in state corporations in Kenya. Paper presented and published in the proceedings of Academy of International Business Conference, Sub-Saharan Africa Inaugural Conference, Riara University, Kenya, 13-15 August 2014.

- Kinnoti, A. & Struwig, M. 2014. Business incubation process and business development in Kenya: Challenges and recommendations. Paper presented and published in the proceedings of Academy of International Business (AIB) - Sub-Saharan Africa Chapter, Kenya, August 13th -15th, 2014.

- Krüger, J. & Rootman, C. 2014. A study of employee commitment in the financial services industry in South Africa. Paper presented and published in the proceedings of the 2014 Academy of World Business Marketing and Management Development (AWBMAMD) Conference, Dubai, UAE, 11-14 August 2014.

- Matchaba-Hove, T.M. & Goliath, J.E.  2014. Factors influencing student intentions towards a career in Financial Planning - An exploratory study. Paper presented and published in the proceedings of the International Business Conference 8th Annual Conference, Swakopmund, Namibia 19-21 August.

- Matchaba-Hove, T.M. & Vambe, A.K.  2014. Entrepreneurial orientation and performance of small businesses in the retail sector in the Eastern Cape Province of South Africa. Paper presented and published in the proceedings of the 6th Annual International Conference on Global Business, Engineering, and Agriculture, Michigan, USA 20-21 June.

- Mazibuko, N.E., Tait, M. & Sena, S. 2014. Nation branding in Zimbabwe: Lessons to learn. Paper presented and published in the proceedings of the 4th Advances in Hospitality & Tourism Marketing & Management Conference, Le Meridien Hotel, Mauritius, 25-27 June.

- Mbuthia, L., Mazibuko, N.E. & Tait, M. 2014. Tertiary service delivery in Kenya: implications to students. Paper presented and published in the Conference proceedings of the 8th International Business Conference, Swakopmund, Namibia, 19-20 August.

- McLaren, I. & Struwig, M. 2014. Perceptions on the interface between financial and marketing management in South African businesses. Paper presented and published in the proceedings of 2014 Academy of World Business, Marketing and Management Development Conference, Dubai 11th – 14th August 2014.

- Okware, F., Perks, S. & Smith, E.E. 2014. Exploring external factors impacting the performance of training institutions in a developing country. Paper presented and published in the proceedings of Academy of International Business Conference, Sub-Saharan Africa Inaugural Conference, Riara University, Kenya, 13-15 August 2014.

- Perks, S. 2014. Consumer expectation of green marketing in South Africa. Paper presented and published in the proceedings of Academy of World Business, Marketing and management conference, Dubai, 11-13 August 2014.

- Perks, S. & Krüger, J. 2014. Strategy implementation activities and obstacles: A South African perspective. Paper presented and published in the proceedings of International Conference on Education and Social Sciences, Istanbul, Turkey, 3-5 February 2014.

- Perks, S. & Smith, E.E. 2014.  A demographic analysis of social sustainability performance in South Africa .   Paper presented and published in the proceedings of at 3rd

International Conference on Management Education and Innovation (ICMEI), Paris, France, 21-22 May 2014.

- Rootman, C., Oosthuizen, N. & Dippenaar, H. 2014. A study of customer retention in the financial planning industry in South Africa. Paper presented and published in the proceedings of the 2014 Academy of World Business, Marketing and Management Development (AWBMMD) Conference, Dubai, UAE, 11-14 August 2014.

- Vallabh, D. & Radder, L. 2014. Development of customer relationship management in small and medium tourism enterprises: A literature review. Paper presented and published in the proceedings of 11th International Conference on Service Systems and

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Service Management, ICSSM 2014, 25-27 June, Beijing, China. ISBN: 978-1-4799-3133-0.

- Van Eyk, M., Radder, L., & Swiegelaar, C. 2014. Determinants of store loyalty in a retail environment. Paper presented and published in the proceedings of the International Journal of Arts & Sciences (IJAS) conference, 2-5 December 2014, Freiburg, Germany.

- Waddington, A., Maritz, M. & Tait, M. 2014. The impact of brand experience and brand trust on brand-self connection: a comparative analysis. Paper presented and published in the proceedings of the Conference Proceedings of the thirteenth International Marketing Trends Conference, Venice, Italy, January 24-25.

- Waweru, R.W. & Smith, E.E. 2014. Impact of content factors on strategy implementation in microfinance organisations in a developing country. Paper presented and published in the proceedings of the 8th International Business Conference (IBC), Swakopmund, Namibia, 19-21 August 2014. Conference Proceedings No 4: 39-56. ISBN: 978-0-620-59801-9.

- Waweru, R.W. & Smith, E.E. 2014. Impact of context factors on strategy implementation in microfinance organizations in a developing country. Paper presented and published in the proceedings of at Academy of International Business Sub-Saharan Africa Conference (AIB SSA), Nairobi, Kenya, 13-15 August 2014.

National Conferences (Published Papers)

- Dames, R. & Perks, S. 2014. Exploring South African incubator funding models for sustainability. Paper presented and published in the proceedings of 26th annual conference of the Southern Africa Institute for Management Scientists (SAIMS), University of Johannesburg, Gauteng, 15–18 September 2014.

- Dao, T.A.T, Venter, E. & Kruger, J. 2014. Women’s perceptions of investment planning: A proposed framework and measurement. Paper presented and published in the proceedings of 26th Annual Conference of the Southern Institute for Management Scientists, Hosted by the University of Johannesburg, Riverside Sun Resort, Vanderbijlpark, 14-17 September.

- Dubihlela, J. 2014. The Relationship between Shopping Mall Image Attributes, Customer Satisfaction and Patronage. Paper presented and published in the proceedings of the 3rd International Conference on Economics and Social Sciences (ICESS) on 21–22 June, Durban University of Technology, Durban, South Africa

- Dubihlela, J. & Dubihlela, D. 2014. Conspicuous consumption patterns of south african youths and their shopping motives. Paper presented and published in the proceedings of the 21st annual conference of the Southern Africa Institute of Management Scientists (SAIMS), 14-16 September, Vanderbijlpark, South Africa.

- Farrington, S. & Venter, E. 2014. The relationship between goal achievement and perceptions of success in family business. Paper presented and published in the proceedings of 26th Annual Conference of the Southern Institute for Management Scientists, Hosted by the University of Johannesburg, Riverside Sun Resort, Vanderbijlpark, 14-17 September.

- McLaren, I & Struwig, M. 2014. The relationship between financial and marketing manager’s demographics and their perceptions of the interface between the two functions. Paper presented and published in the proceedings of 26th SAIMS conference, 14 – 17 September 2014 Vanderbijlpark.

- Oosthuizen, N. 2014. Factors influencing Pick ‘n Pay and Shoprite Checkers store card loyalty in Nelson Mandela Bay. Paper presented and published in the proceedings of the SAIMS conference, 14-17 September, Vanderbijlpark.

- Smith, E.E. & Muller, R.J. 2014. Perceptions regarding social responsibility and the implementation of ISO 26000. Paper presented and published in the proceedings of the 26th Annual Conference of the Southern African Institute for Management Sciences, University of Johannesburg, 14-17 September 2014.

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- Venter, E., Farrington, S., Scheepers, J. & De Lange, J. 2014. The relationship between goal achievement and the job satisfaction of small and medium-sized business owner-managers. Paper presented and published in the proceedings of 26th Annual Conference of the Southern Institute for Management Scientists, Hosted by the University of Johannesburg, Riverside Sun Resort, Vanderbijlpark, 14-17 September. Won Best Paper Award.

- Xingwana, L., Smith, E.E. & Mazibuko, N.E. 2014. Perceptions regarding skill shortages and its impact on the sustainability of South African gold mines. Paper presented and published in the proceedings of the 26th Annual Conference of the Southern African Institute for Management Sciences, University of Johannesburg, 14-17 September 2014.

- Zeka, B. & Rootman, C. 2014. Considering e-banking aspects to improve client trust and client retention. Paper presented and published in the proceedings of the 26th Southern Africa Institute for Management Scientists (SAIMS) Conference, hosted by the University of Johannesburg, 14-17 September 2014.

International Conference (attended – no published papers)

- Shrosbree, L.T. & Radder, L. 2014. Demographic and behavioural characteristics of the modern tourist. Paper presented at International Journal of Arts and Sciences Conference, 2 – 5 December 2014, Freiburg, Germany.

National Conference (attended – no published papers)

- Halforty, G. & Radder, L. 2014. Nelson Mandela Metropolitan University students’ participation in organised sport. Paper presented and abstract published in the proceedings of the Student Research Conference, Port Elizabeth, South Africa, 26 September, Port Elizabeth, South Africa.

JOURNAL ARTICLES

International indices (ISI & IBSS)

- Doubell, M. & Struwig, M. 2014. Perceptions of factors influencing the career success of professional and business women in South Africa. South African Journal of Economic and Management Sciences (SAJEMS) , 17(5):531-543.

- Dubihlela, D. & Dubihlela, J. 2014. Attributes of shopping mall image, customer satisfaction and mall patronage for selected shopping malls in Southern Gauteng, South Africa. Journal of Economics and Behavioral Studies, 6(8): 682-689.

- Dubihlela, J. & Sandada, M. 2014. Impact of Strategic Planning on SMEs Performance; and the Role of Employee Participation, Implementation Incentives, and Evaluation and Control. Journal of Economics, 5(1): 45-55.

- Dubihlela, J. & Rundora, R. 2014. Employee training, managerial commitment and the implementation of activity based costing; impact on performance of SMEs. International Business & Economics Research Journal, 13(1): 27-43.

- Lillah, R. & Viviers, S. 2014. Does business education cultivate environmental citizenship? African Journal of Business Ethics, 8(1):5-28.

- Preisendörfer, P., Perks, S. & Bezuidenhout, F.J. 2014. Do South African townships lack entrepreneurial spirit? International Journal of Entrepreneurship and Small Business, 22(2): 159-178.

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- Turyakira, P., Venter, E. & Smith, E.E. 2014. The impact of corporate social responsibility factors on competitiveness of SMEs. South African Journal of Economic and Management Sciences (SAJEMS), 17(2): 157-172.

- Venter, E., Turyakira, P. & Smith, E.E. 2014. The impact of potential outcomes of corporate social responsibility engagement factors on SME competitiveness. South African   Journal of Business Management , 45(4): 33-43.

DoE list of South African Journals

- Dubihlela, J. & Chinomona, R. 2014. The prevalence of athlete hostility, anger, verbal and physical agression within South African sport. African Journal for Physical, Health Education, Recreation and Dance (AJPHERD), 20(1) : 89-105.

- Dubihlela, J. & Dhurup, M. 2014. Sport coaching officials and their stressors : Work overload, role ambiguity, role conflict and the influence on job satisfaction of sport coaching officials in Gauteng province, South Africa : Sport coaching. African Journal for Physical Health Education, Recreation and Dance, 20(2.2): 732-744

- Farrington, S.M., Venter, E. and Sharp, G. 2014. Extrinsic rewards in family businesses: Perspectives of nonfamily employees. 2014. South African Journal of Business Management, 45(3): 67-80.

- Farrington, S.M. 2014. A comparative study of the entrepreneurial orientation of small family and small non-family businesses. Management Dynamics, 23(2): 26-44. [Online] Available: http://reference.sabinet.co.za/sa_epublication_article/mandyn_v23_n2_a3.

- Goliath, J., Farrington, S.M. and Saunders, S.B. 2014. Establishing student perceptions of an entrepreneur using word associations. Acta Commercii, 14(2): 1-9. [Online] Available: http://www.actacommercii.co.za/index.php/acta/article/view/239 .

- Mazibuko, N.E, Zinhumwe, C. & Sharp, G. 2014. Travelling shoppers’ perceptions of servicescape of the bus and railway station retail environment. Journal of Contemporary Management, 11: 62-81. ISBN: 1815-7440.

- Rootman, C., Krüger, J., Bakhuis, S. & Fourie, J. 2014. Perceptions of financial planning: A comparison between two age groups. Journal of Contemporary Management, 11: 141-163.

- Smith, E., Venter, E. & Turyakira, P. 2014. The influence of corporate social responsibility factors on business reputation of SMEs in Uganda. Journal of Contemporary Management, 11(20): 677-702. Available at: http://reference.sabinet.co.za/sa_epublication/jcman.

- Strydom, K., Perks, S., Smith, E.E. & Sharp, G. 2014. Perceptions of senior staff regarding factors impacting organisational culture at a South African university. Journal of Contemporary Management, 11: 491-509.

Other Peer-reviewed Journal Articles

- Dubihlela, J. & Sibanda, D. Fair Value Accounting Perspectives, Adoption and Implementation Patterns for Preparers and Users in One Southern African Economy. Mediterranean Journal of Social Sciences, 5(8): 52-63.

- Mbuthia, L., Mazibuko, N.E. & Tait, M. 2014. Service performance measures that influence service delivery in universities in Kenya: A student’s perspective. International Journal of Research in Management & Social Science, 2(1):115-123.

- Smith, E.E. 2014. Ethical leadership: A South African financial sector perspective. International Journal of Business Management and Economic Research, 5(5): 80-90. ISSN NO: 2229-6247.

- Smith, E.E. 2014. A demographic analysis of perceptions regarding ISO 26000 implementation in South Africa. International Journal of Science Commerce and Humanities, 2(7): 172-187. ISSN NO: 2052-6164.

14

- Smith, E.E. 2014. The influence of customer demographics on greening perceptions and purchasing behavior. International Journal of Advances in Management and Economics, 3(5): 54-64. ISSN NO: 2278-3369.

BOOKS AND BOOK CHAPTERS

- Rootman, C. 2014. Berndt, A. & Tait, M. (Eds). 2014. Relationship marketing and customer relationship management. 3rd edition. Lansdowne: Juta. (Prof C. Rootman author of Chapter 5).

- Smith, E.E. 2014. Lazenby, K. (Ed.) Strategic Management. Fourth Edition. Chapter 3: Strategy, ethics and social responsibility. Van Schaik Publishers.

- Tait, M. 2014. Berndt, A. & Tait, M. (Ed). Relationship marketing and customer relationship management. 3rd Edition. Cape Town: Juta.

RESEARCH REPORTS

None.

CREATIVE OUTPUTS

None.

MASTERS AND DOCTORAL DEGREES COMPLETED

Masters by Research

- Antoni, X. 2014. Financial literacy and behaviour among the back community in the Nelson Mandela Bay. Unpublished MCom dissertation. NMMU. (Supervisor: Prof C. Rootman).

- Dippenaar, H.J. 2014. Factors influencing customer retention in the financial planning industry. Unpublished MCom dissertation. NMMU. (Supervisor: Prof C. Rootman & Ms N. Oosthuizen).

- Ducie, G.J. 2014. Financial viability of sustainable infrastructural development at the Nelson Mandela Metropolitan University. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof FW Struwig).

- Goliath, J.E. (s208027264) 2014. Establishing the perceptions of an entrepreneur using word associations. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. Awarded Cum Laude. (Supervisor: Prof S.M. Farrington).

- Jansen van Rensburg, C. 2014. Online marketing of commercial and industrial properties and services in a small business. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof FW Struwig).

- Lama Ndai, A. 2014. (s210209909). The impact of happiness on the job satisfaction of employees in the ICT industry. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof E Venter).

- Mamadou, H. 2014. (s210121149) The impact of happiness on students’ entrepreneurial intention at a higher educational institution. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof E Venter).

- May, J.J. 2014. Environmental sustainability leadership in South Africa: An empirical perspective. Unpublished M Com dissertation, NMMU. (Supervisor Prof S Perks).

15

- Palfarman, J.B. 2014. Educational needs of the financial planning industry. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof JK Bosch).

- Scholtz, R. 2014. Social media tools influencing customer purchasing behaviour in the retail environment. Unpublished MCom dissertation. NMMU. (Cum laude). (Supervisor: Prof C. Rootman).

- Seitshiro, T. 2014. A study to determine the motivational climate in the Department of Health. Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Supervisor: Prof N Kemp).

- Smit, G. 2014. G uidelines for green buildings at NMMU . Unpublished Masters Dissertation. Port Elizabeth: The Nelson Mandela Metropolitan University. (Prof M Struwig Co-Supervisor for Prof JJ. Van Wyk) - Cum Laude.

- Swiegelaar, C. 2014. The influence of members’ perceptions of the smart shopper loyalty programme on their loyalty to the Pick ‘n Pay Family store in George. Unpublished Masters dissertation. NMMU (Supervisor: Prof L. Radder; Co-supervisor: Dr. M. van Eyk).

Doctoral Degrees

- Han, X. 2014. Chinese tourists’ intention to visit South Africa: An extended model of the theory of planned behaviour. Unpublished PhD thesis. Port Elizabeth: Nelson Mandela Metropolitan University. (Promoter: Prof L. Radder).

- Kiboi, A.W. 2014. Factors affecting strategy implementation in state corporations in Kenya. Unpublished PhD Com thesis, NMMU. (Prompter: Prof S Perks & Co-promoter Prof EE Smith).

- Mbuthia, L.M. 2014. The influence of service performance measurement on service delivery: expectations of university students in Kenya. Unpublished D.Com thesis. NMMU. Port Elizabeth: NMMU. (Promoter: N. E. Mazibuko & Co-promoter: M. Tait).

- McClaren, J.I. 2014. The interface between financial management and marketing management in South Africa. Unpublished Doctoral Thesis. Port Elizabeth: The Nelson Mandela Metropolitan University. (Promoter: Prof F.W. Struwig).

- Vallabh, D. 2014. CRM in small to medium enterprises in the Eastern Cape. Unpublished PhD thesis. Port Elizabeth: Nelson Mandela Metropolitan University. (Promoter: Prof L. Radder).

- Van den Heever, S. 2014. (s211277681). Perceived value creation in technology-based entrepreneurial businesses. Unpublished Doctoral Thesis. Port Elizabeth: The Nelson Mandela Metropolitan University. (Promoter: Prof E. Venter).

- Waweru, R. 2014. Competitive strategy implementation in microfinance organisations in Kenya. Unpublished DBA thesis. NMMU. (Promoter: Prof EE Smith).

BCom Honours Treatises

- Bakhuis, S. & Fourie, J.G. 2014. Young adults’ perceptions on the financial services industry. Unpublished BCom Honours treatise. NMMU. (Cum laude). (Study leaders: Prof C. Rootman & Dr J. Krüger).

- Bassadien, T. & Gelderblom, M. 2014. An investigation into business mentorship perceptions of small business owners in the Nelson Mandela Bay Metropole. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms B Gray).

- Bhana, L.K. & Mahomed, T.S. 2014. Investigating the motivational factors influencing employee commitment in the financial services industry. Unpublished BCom Honours treatise. NMMU. (Cum laude). (Study leaders: Dr J. Krüger & Prof C. Rootman)

16

- Chapingidza, A.T. & Dombo, R.V. 2014. Ethical leadership in the financial sector: An employee perspective. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof EE Smith).

- Charlieman, N. & Shaw, K. 2014. Awareness and perceptions of green retail practices. Honours treatise, NMMU. (Study leader: Prof S Perks).

- Chikanda, K. & Kupangwa, W. 2014. Investigating the influence of economic conditions on SMME business functions. Unpublished BCom Honours treatise. NMMU. (Study leaders: Prof C. Rootman & Dr J. Krüger).

- Cumberledge, R.  (s208035342) and Millson, C. (s209076955).  2014. The importance of selected goals and their influence on the overall perception of success among family-owned businesses in the Nelson Mandela Bay. Unpublished Honours Treatise. Port Elizabeth: The Nelson Mandela Metropolitan University. (Study leaders: Prof S.M Farrington and Prof E. Venter).

- De Lange, J.A. (s210032332) & Scheepers, J.  (s210212691). 2014. The influence of goal achievement on the job satisfaction of small and medium-sized business owner-managers in the Eastern Cape. Unpublished Honours Treatise. Port Elizabeth: The Nelson Mandela Metropolitan University. (Study leaders: Prof S.M. Farrington and Prof E. Venter).

- Dlamini, M. W. & Jwara, Z. Perceptions of a career in financial planning. Unpublished BCom Honours treatise. (Study leader: Mr T. Matchaba-Hove).

- Gogoba, A. & Sojola, N. Black consumers’ perceptions of a financial planner. Unpublished BCom Honours treatise. (Study leaders: Mr T Matchaba-Hove & Mr X Antoni).

- Guscott, L. & Maguire, W. 2014. Financial management practices of small businesses in the Nelson Mandela bay metropolitan area. Cum Laude. Honours treatise, NMMU. (Study leader: Prof M Struwig).

- Jegels, A.R.J. & Maqungo, M.G. 2014. Consumer perceptions of the Proudly South African (PSA) brand image. Honours treatise, NMMU. (Study leader: Prof S Perks).

- Klee, R. & Stapleton, K. Consumer perceptions towards two retail loyalty programmes in Nelson Mandela Bay. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms N. Oosthuizen).

- Kutta, T. (s213510634) and Mazibukwana, A. (s208090804).  2014.  The importance of selected goals and their influence on the overall perception of success among small-medium sized businesses in the Nelson Mandela Bay. Unpublished Honours Treatise. Port Elizabeth: The Nelson Mandela Metropolitan University. (Study leaders: Prof S.M Farrington and Prof E. Venter).

- Loleka, S. & Shosha, S. 2014. Green consumer marketing expectations. Honours treatise. NMMU. (Study leader: Prof S. Perks).

- Mabatshwa, G. & Wangechi, N. 2014. The influence of authentic leadership on job satisfaction and organisational commitment of SME’S employees. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms S. Saunders).

- Manakaza, K. & Mngcete, S. 2014. The ethical leadership of SME owners in the Eastern Cape: Perspectives of employees. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms J. Goliath).

- Mandona, M. & Qamba, S.L. 2014. An assessment of leadership styles of small business owners in Port Elizabeth. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms B. Gray).

- Matross, B. & Mutsaka, T. 2014. E-banking aspects’ influence on trust and client retention. Unpublished BCom Honours treatise. NMMU. (Study leaders: Ms B. Zeka & Prof C. Rootman).

- Mosalakae, A. & Qaqamba, G. 2014. Perceptions regarding social responsibility and the implementation of ISO 26000. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof EE Smith).

- Mtwa, Y. & Smith, S. 2014. Investigating the influence of economic conditions on SMME business functions. Unpublished BCom Honours treatise. NMMU. (Cum laude). (Study leaders: Dr J. Krüger & Prof C. Rootman).

17

- Pona, S. & Xaso, N. 2013. Implementation of environmental strategies in selected South African companies listed on the SRI index. Unpublished BCom Honours treatise. NMMU. (Study leader: Mr R. Lillah).

- Silwana, H. & Belter-Giwe, M. 2014. Triple bottom line reporting of businesses in the Nelson Mandela Bay. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof EE Smith).

BTech Treatises

- Barnard, L. & Bruwer, A. 2014. Shopping value at Greenacres shopping mall. Unpublished BTech (Marketing) treatise. NMMU. (Study leader: Dr. M. van Eyk).

- Baxter, M. Gap analysis of importance and satisfaction with selected attributes of the Walmer Park shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Bekker, B., De Villiers, J. & Jordaan, C. 2014. The relationship between memorable tourist experiences and meaningfulness, involvement and knowledge constructs. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

- Boqwana, Z.S., Dobe, NN., Hayhoe, C.B. & Miya, N.P. 2014. The extent to which novelty, rejuvenation and local culture create memorable tourism experiences in South Africa. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

- Fisher, T., Fourie, H. & Gunkel, Z. Factors that influence patrons’ satisfaction with the Cleary Park shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Lochhead, D. Male and female patrons’ perceptions of the Greenacres shopping mall servicescape and ambiance. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Madaza, T., Maliza, T. & Mazwi, S. Shopping value provided by Greenacres shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Madaza, T., Mhambi, N., Mkhohliswa, S. & Ncalu, L. 2014. Hedonism, novelty and local culture as concepts which influence memorable tourism experiences. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

- Madonyela, L. & Masiza, Y. Consumers’ perceptions of selected attributes of the Greenacres shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Mahlakahlaka, N., Ngcayisa, M. & Ngcwazitshe, N. 2014. Memorable tourism experience with particular references to knowledge, hedonism and adverse feelings. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

- McNish, L.J., Miskin, J.E. & Rudman, W.R. 2014. An evaluation of selected attributes of Greenacres shopping mall. BTech (Marketing) treatise. NMMU. (Study leader: Dr. M. van Eyk).

- Memese, N.S. & Ramavhoya, R. Shoppers’ perceptions and expectations of selected attributes of the Greenacres shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Milisi, S. & Mpunzima, Y. Patrons’ expectations and perceptions of the Cleary Park shopping mall attributes. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Ncwina, B. & Nomatyeli, S.C. Patrons’ perceptions of selected attributes of the Walmer Park shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

- Zantsi, A. Shoppers’ perception of the ambiance at Walmer Park shopping mall. Unpublished B Tech treatise. NMMU. (Marketing), Port Elizabeth: Nelson Mandela Metropolitan University. (Study leader: Prof L. Radder).

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Other (general)

- Radder, L. 2014. Professor’s perspective. In Marketing: A global perspective. Edited by B. Verhage (pp. 34-35). Hampshire: Cengage Learning.

- Smith, E.E. 2014. Beyond greening: Reflections on the business sustainability imperative. Professorial inaugural lecture. Conference Centre, North Campus, NMMU. 6 August 2014.

- Prof E Venter. 2014. Judge at the 2014 Family Enterprise Case Competition, Burlington, Vermont, USA – 7-11 January.

- Prof E Venter. 2014. Attended the Price-Babson Symposium for Entrepreneurship Educators, Babson College, Babson, USA – 12-16 January. (Babson College was ranked as the number 1 entrepreneurial university in the world in 2013).

- Prof E Venter. 2014. Presented an International Summer School on Entrepreneurship Theory and Practice, Utrecht University, 7-11 July 2014.

Popular Publications

None.

Talks

- Venter, E. Money talk radio transmission: Sibling Owned Family businesses 1 - 14th April 2014 (In sibling-owned businesses, success depends on product/service & relationships between siblings).

- Venter, E. Money talk radio transmission: Sibling Owned Family businesses 2 - 15th April 2014 (If you have never had good relationships with your siblings, don’t think this will change if you go into business together).

- Venter, E. Money talk radio transmission: Sibling Owned Family businesses 3 - 16th April 2014 (Today’s Money Talk shares some key ideas to help siblings succeed as business partners).

- Venter, E. Keynote address: Challenges facing family farms and the role of women in these challenges. Prof E Venter was the Keynote speaker at a women’s seminar organised by Agri-Eastern Cape. Willows, Port Elizabeth, 6 August.

HUMAN CAPITAL DEVELOPMENT

Many staff members attended various workshops and seminars to improve their knowledge and skills as researchers.

- Dr J Krüger. Strengthening Doctoral supervision workshop (completed it with classification of “Highly Competent”).

- Mr T Matchaba-Hove. 2014. Completed the SANTRUST Doctoral Proposal Development Programme 2014.

- Prof C Rootman. Strengthening Doctoral supervision workshop (completed it with classification of “Competent”).

- Dr. M Van Eyk. Strengthening Doctoral Supervision Workshop (completed with classification of “Competent”).

ACADEMIC ENGAGEMENT

Most staff members acted as reviewers for academic journals and conference papers in the field of business management and serve on the editorial boards of journals. Many act as external examiners/moderators for examinations and post-graduate studies of other universities.

19

GRANTS RECEIVED

- Dr M Van Eyk - Knowledge Interchange and Collaboration Travel Grant (KIC).

AWARDS RECEIVED

- Goliath, J.E., Farrington, S.M. and Saunders, S.B. 2014. Using word associations to assess small business owner perceptions of an entrepreneur. The 8th International Business Conference (IBC), Swakopmund, Namibia, 19-21 August. (First runner up: Best Paper Award).

- Mr T Matchaba-Hove. 2014. Faculty Emerging Excellent Teacher of the Year 2014.- Prof C Rootman. 2014. Researcher of the Year Award: Faculty of Business and

Economic Sciences.- Smith, E.E. 2014. Faculty Sustainability/Green Researcher of the year 2014.- Venter, E. Farrington, S., Scheepers, J. and De Lange J. 2014. The relationship between

goal achievement and the job satisfaction of small and medium-sized business owner-managers. 26th Annual Conference of the Southern Institute for Management Scientists, Department of Business Management, University of Johannesburg, Riverside Sun Resort, Vanderbijlpark, 14-17 September. (Won the Best Paper Award).

KNOWLEDGE PRODUCTS

None.

4.4 Self-assessment of achievement of goals/targets

The table below provides a summary of the research outputs of the School in 2013 and 2014 with a brief assessment of the achievement of the goals/targets in 2014.

OUTPUTS 2013 2014 % change

CONFERENCES 45 36 -20%International Conferences (Published Papers) 28 23National Conferences (Published Papers) 8 11International Conference (attended – no published papers) 5 1

20

National Conference (attended – no published papers) 4 1JOURNAL ARTICLES 23 22 -4%International indices (ISI &IBSS) 5 8DoE list of South African Journals 8 9Other Peer-reviewed Journal Articles 10 5BOOKS AND BOOK CHAPTERS 4 3 -25%RESEARCH REPORTS N/ACREATIVE OUTPUTS N/AMASTERS AND DOCTORAL DEGREES COMPLETED 22 20 -9%Masters by Coursework and Treatise 0Masters by Research 11 13Doctoral Degrees 11 7TREATISES COMPLETED 26 38 46%BCom Hons treatises 16 23BTech treatises 10 15OTHER 2 4 100%Talks 2 4Magazine publications

It is noted that conference papers have dropped by 20%, although national conference papers have increased by three papers. The number of papers presented at conferences where there are no published papers also dropped mainly due the fact that it has become too expensive do deliver papers at conferences for which there is no incentive. It is still remarkable that a total of 23 international conference papers were presented. Both the amount of international journal articles and DOE listed articles published increased in 2014. It is only other peer reviewed articles that have decreased. The number of books and book chapters written and published dropped by only one output. The total number of Masters and Doctoral studies completed shown a slight decrease of 9%. Masters by research increased and doctoral degrees completed decreased slightly. It should be noted that there were still seven doctorates promoted by supervisors in the School. BCom Honours and BTech treatises completed increased remarkably with 46%. Other outputs such as talks also increased significantly. It appears that the research outputs of the School are very satisfactory, although contributions are made only by a handful of staff members. For most of these categories of outputs the goals/targets set for 2014 have been met.

Barriers and constraints

The main barriers to meeting the 2014 goals/targets relate to the lack of competent research and administrative support. The lack of a competent researcher (such as a retired academic) who could screens M & D students’ research proposals before they are allocated to supervisors was also highlighted as a barrier to increasing research outputs. Poorly written research proposals delay the process and leads to a great deal of frustration among colleagues. Capacity to act as supervisors is also a constraint as many staff members are overextended.

5. Highlights and special achievements

- Twenty three papers were presented at international conferences as far as Dubai, Mauritius, Paris, Beijing, Kenya, Germany and Michigan.

- Three papers won best paper or runner-up awards at various conferences. - Mr T Machaba-Hove received the Faculty Emerging Teacher 2014 Award.- Prof EE Smith received the Faculty Sustainability/Green Researcher 2013 Award.

21

- Prof C Rootman received the Faculty Reseacher of the Year Award 2014.

6. Finances

6.1 Financial review

No council funds for the NMMU are used at all. Projects are financed by the individual researchers themselves, either from personal

research allocations, own equity or donations. Post-graduate candidates pay for the paper, postage, toner and duplicating costs. The income and expenditure statements are administered via the NMMU financial

system. No cash is withdrawn from the UAMS in the form of salaries by the members of the

UAMS. Surpluses generated by the UAMS are reinvested in research projects and are also used

to attend national and international research conferences.

6.2 Financial statements

INCOME STATEMENT 2014

Entity name: UNIT OF APPLIED MANAGEMENT SCIENCESEntity leader: Prof EE SmithFaculty: ECONOMIC AND BUSINESS SCIENCESCost centre: 4050 (UNIT OF APPLIED MANAGEMENT SCIENCES)

INCOME STATEMENT FOR PERIOD: Year 2014

OPENING BALANCE 65371.57

INCOME 00000.00

EXPENDITURE 00000.00

CLOSING BALANCE 65371.57

Note:

Included in the closing balance is seed funding for an amount of R39050.00. An amount of R10950.00 was paid out from the total amount of seed funding received (R50000.00). The remaining balance of this seed funding will be used in 2015 by the two recipients for conferences and other research related activties. Any unused amounts by the end of 2015 will be allocated to other researchers. No other request for funding were received in 2014.

7. Additional information

None

8. Mandatory summary for Senate

22

The Unit for Applied Management Sciences (UAMS) represents the research pillar of the School of Management Sciences. The reason for the existence of the UAMS is to act as the consulting and research arm for the various departments comprising the School of Management Sciences (Business Management, Logistics, Management Practice as well as Marketing). All staff members of the School of Management Sciences are ipso facto also members of the UAMS. The Unit strives to develop socially and technologically competent professionals from diverse cultural and geographical backgrounds through sustaining, generating and imparting advanced knowledge by means of research, consulting, teaching and networking. The governance structure (Committee) of the Unit of Applied Management Sciences consists of seven members and an Advisory Board was established in June 2014. Members of the Unit had the following research outputs in 2014: 36 international and national conference papers; 22 journal articles; 3 books and book chapters; 20 Masters and Doctoral degrees completed and 38 BCom/BTech treatises completed. Members received various research-related awards and grants during 2014. The closing balance of the Unit is R65 371.57.

Annual report prepared by Prof EE Smith

Signed:

Date: 16 February 2015

Signed off by Finance:

Name:………………………………………………

Signature:…………………………………………

Date:………………………………………………..

ANNEXURE A: RESEARCH OUTPUTS/ACTIVITIES (2014)

OUTPUTS/ACTIVITIES NO DETAILS STAFF OTHERSCONFERENCES 36International Conferences (Published Papers)

23 See below

Doubell, M.Dubihlela, J.Farrington, S.M.

Dippenaar, H.Dhurup, M.Gaya, H.

23

Goliath, J.E.Krüger, J. Matchaba-Hove, T.Mazibuko, N.E.Oosthuizen, N.Perks, S.Radder, L.Rootman, C.Smith, E.E.Struwig, M.Saunders, S.B.Tait, M.Vambe, A.K.Van Eyk, M.

Kiboi, A.Kinnoti, A.Maritz, M.Mbuthia, L.McLaren, I.Okware, F.Sena, S.Swiegelaar, C.Vallabh, D.Waddington, A.Waweru, R.W.

OUTPUTS/ACTIVITIES NO DETAILS STAFF OTHERSNational Conferences (Published Papers)

11 See below

Dubihlela, J.Farrington, S.Krüger, J.Mazibuko, N.E.Muller, R.J.Oosthuizen, N. Perks, S.Rootman, C.Smith, E.E.Struwig, M.Venter, E.Zeka, B.

Dames, R.Dao, T.A.T.De Lange, J.Dubihlela, D.McLaren, I.Scheepers, J.Xingwana, L.

International Conference (attended – no published papers)

1 See below

Radder, L.Shrosbree, L.T.

National Conference (attended – no published papers)

1 See below

Radder, L. Halforty, G.

JOURNAL ARTICLES 22International indices (ISI &IBSS)

8 See below

Doubell, M.Dubihlela, J.Lillah, R.Perks, S.Smith, E.E.Struwig, M.Venter, E.

Dubihlela, D.Bezuidenhout, F.Preisendörfer, P.Rundora, R.Sandada, M.Turyakira, P.Viviers, S.

DoE list of South African Journals

9 See below

Dubihlela, J.Farrington, SM.Golaith, J.E.Krüger, J.Mazibuko, N.E.Perks, S.Rootman, C.Saunders, S.B.Smith, E.E.Venter, E.

Bakhuis, SChinomona, R..Dhurup, M.Fourie, J.Sharp, G.Strydom, K.Turyakira, P.Zinhumwe, C.

Other Peer-reviewed Journal Articles

5 See below

Dubihlela, J.Mazibuko, N.E.Smith, E.E.Tait, M.

Mbuthia, L.Sibanda, D.

OUTPUTS/ACTIVITIES NO DETAILS STAFF OTHERSBOOKS AND BOOK CHAPTERS

3

See below

Rootman, C.Smith, E.E.Tait, M.

RESEARCH REPORTS None

24

CREATIVE OUTPUTS NoneMASTERS AND DOCTORAL DEGREES COMPLETED

20

Masters by Coursework and Treatise

0

Masters by Research 13 See below

Farrington, S.M.Oosthuizen, N.Perks, S.Radder, L.Rootman, CStruwig, M.Van Eyk, M.Venter, E.

Bosch, J.K.Kemp, N.Van Wyk J.J.

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

Doctoral Degrees 7 See below

Mazibuko, N.E.Perks, S.Radder, L.Smith, E.E.Struwig, M.Tait, M.Venter, E.

TREATISES COMPLETED 38BCom Hons treatises 23 See

belowAll staff in the Business Management Department

BTech treatises 15 See below

Radder, L.Tait, M.Van Eyk, M.

HUMAN CAPITAL DEVELOPMENT

4

Emerging (Staff & PG Students)

4 See below

Kruger, J.Matchaba-Hove, T.Rootman, C.Van Eyk, M.

ACADEMIC ENGAGEMENT Not quantifiable

All members of the School

KNOWLEDGE PRODUCTS NoneIntellectual Property NoneIP Commercialisation NoneDisclosures NoneOTHER 8Talks 4 See

belowVenter, E.