14
The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered health care services. NOTE: Information about the cost of this plan (called the premium) will be provided separately. This is only a summary. For more information about your coverage, or to get a copy of the complete terms of coverage see www.kp.org/plandocuments or call 1-800-278-3296 (TTY: 711). For general definitions of common terms, such as allowed amount, balance billing, coinsurance, copayment, deductible, provider, or other underlined terms see the Glossary. You can view the Glossary at www.HealthCare.gov/sbc-glossary or call 1-800-278-3296 (TTY: 711) to request a copy. Important Questions Answers Why this Matters: What is the overall deductible? $1,500 Individual / $3,000 Family Generally, you must pay all of the costs from providers up to the deductible amount before this plan begins to pay. If you have other family members on the plan, each family member must meet their own individual deductible until the total amount of deductible expenses paid by all family members meets the overall family deductible. Are there services covered before you meet your deductible? Yes. Preventive care and services indicated in chart starting on page 2. This plan covers some items and services even if you haven’t yet met the deductible amount. But a copayment or coinsurance may apply. For example, this plan covers certain preventive services without cost sharing and before you meet your deductible. See a list of covered preventive services at https://www.healthcare.gov/coverage/preventive-care-benefits/. Are there other deductibles for specific services? No. You don’t have to meet deductibles for specific services. What is the out-of-pocket limit for this plan? $4,000 Individual / $8,000 Family The out-of-pocket limit is the most you could pay in a year for covered services. If you have other family members in this plan, they have to meet their own out-of- pocket limits until the overall family out-of-pocket limit has been met. What is not included in the out-of-pocket limit? Premiums, health care this plan doesn't cover, and services indicated in chart starting on page 2. Even though you pay these expenses, they don't count toward the out-of-pocket limit. Will you pay less if you use a network provider? Yes. See www.kp.org or call 1-800-278-3296 (TTY: 711) for a list of network providers. This plan uses a provider network. You will pay less if you use a provider in the plan’s network. You will pay the most if you use an out-of-network provider, and you might receive a bill from a provider for the difference between the provider’s charge and what your plan pays ( balance billing). Be aware, your network providers might use an out-of-network provider for some services (such as lab work). Check with your provider before you get services. Do you need a referral to see a specialist? Yes, but you may self-refer to certain specialists. This plan will pay some or all of the costs to see a specialist for covered services but only if you have a referral before you see the specialist. Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services Coverage Period: 01/01/2019-12/31/2019 : DEDUCTIBLE PLAN Coverage for: Individual/Family | Plan Type: DHMO AVNET, INC. PID:232743 CNTR:1 EU:-1 Plan ID:6354 SBC ID:327428 1 of 8

Summary of Benefits and Coverage: What this Plan Covers ...aux.avnet.com/summary-plan-descriptions/documents/kaiser-sbc.pdf · Plan type: DHMO Kaiser Permanente: DEDUCTIBLE PLAN Coverage

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

  • Summary of Benefits and Coverage: What this plan covers and What You Pay For Covered Services.Coverage for: Individual/FamilyPlan type: DHMOKaiser Permanente: DEDUCTIBLE PLANCoverage Period: 01/01/2019-12/31/2019

    The S

    umm

    ary o

    f Ben

    efits

    and

    Cove

    rage

    (SBC

    ) doc

    umen

    t will

    help

    you

    choo

    se a

    healt

    h pl

    an. T

    he S

    BC sh

    ows y

    ou h

    ow yo

    u an

    d th

    e plan

    wou

    ld

    shar

    e the

    cost

    for c

    over

    ed h

    ealth

    care

    serv

    ices.

    NOTE

    : Inf

    orm

    atio

    n ab

    out t

    he co

    st o

    f thi

    s plan

    (call

    ed th

    e pre

    miu

    m) w

    ill be

    pro

    vided

    sepa

    rate

    ly.Th

    is is

    only

    a sum

    mar

    y. Fo

    r mor

    e info

    rmati

    on ab

    out y

    our c

    over

    age,

    or to

    get a

    copy

    of th

    e com

    plete

    terms

    of co

    vera

    ge se

    e www

    .kp.or

    g/plan

    docu

    ments

    or ca

    ll 1-

    800-

    278-

    3296

    (TTY

    : 711

    ). Fo

    r gen

    eral

    defin

    itions

    of co

    mmon

    term

    s, su

    ch as

    allow

    ed am

    ount,

    balan

    ce bi

    lling,

    coins

    uran

    ce, c

    opay

    ment,

    dedu

    ctible

    , pro

    vider

    , or

    other

    unde

    rlined

    term

    s see

    the G

    lossa

    ry. Y

    ou ca

    n view

    the G

    lossa

    ry at

    www.

    Healt

    hCar

    e.gov

    /sbc-g

    lossa

    ry or

    call 1

    -800

    -278

    -329

    6 (TT

    Y: 71

    1) to

    requ

    est a

    copy

    .

    Impo

    rtant

    Que

    stio

    nsAn

    swer

    sW

    hy th

    is Ma

    tters

    :

    Wha

    t is t

    he o

    vera

    ll de

    duct

    ible?

    $1,50

    0 Ind

    ividu

    al / $

    3,000

    Fam

    ily

    Gene

    rally

    , you

    mus

    t pay

    all o

    f the c

    osts

    from

    prov

    iders

    up to

    the d

    educ

    tible

    amou

    nt be

    fore t

    his pl

    an be

    gins t

    o pay

    . If yo

    u hav

    e othe

    r fam

    ily m

    embe

    rs on

    the

    plan,

    each

    fami

    ly me

    mber

    mus

    t mee

    t their

    own i

    ndivi

    dual

    dedu

    ctible

    until

    the

    total

    amou

    nt of

    dedu

    ctible

    expe

    nses

    paid

    by al

    l fami

    ly me

    mber

    s mee

    ts the

    ov

    erall

    fami

    ly de

    ducti

    ble.

    Are t

    here

    serv

    ices

    cove

    red

    befo

    re yo

    u m

    eet

    your

    ded

    uctib

    le?Ye

    s. Pr

    even

    tive c

    are a

    nd se

    rvice

    s ind

    icated

    in

    char

    t star

    ting o

    n pag

    e 2.

    This

    plan c

    over

    s som

    e item

    s and

    servi

    ces e

    ven i

    f you

    have

    n’t ye

    t met

    the

    dedu

    ctible

    amou

    nt. B

    ut a c

    opay

    ment

    or co

    insur

    ance

    may

    apply

    . For

    exam

    ple,

    this p

    lan co

    vers

    certa

    in pr

    even

    tive s

    ervic

    es w

    ithou

    t cos

    t sha

    ring a

    nd be

    fore y

    ou

    meet

    your

    dedu

    ctible

    . See

    a lis

    t of c

    over

    ed pr

    even

    tive s

    ervic

    es at

    htt

    ps://w

    ww.he

    althc

    are.g

    ov/co

    vera

    ge/pr

    even

    tive-

    care

    -ben

    efits/

    . Ar

    e the

    re o

    ther

    de

    duct

    ibles

    for s

    pecif

    ic se

    rvice

    s?No

    .Yo

    u don

    ’t hav

    e to m

    eet d

    educ

    tibles

    for s

    pecif

    ic se

    rvice

    s.

    Wha

    t is t

    he o

    ut-o

    f-poc

    ket

    limit

    for t

    his p

    lan?

    $4,00

    0 Ind

    ividu

    al / $

    8,000

    Fam

    ilyTh

    e out-

    of-po

    cket

    limit i

    s the

    mos

    t you

    could

    pay i

    n a ye

    ar fo

    r cov

    ered

    servi

    ces.

    If you

    have

    othe

    r fam

    ily m

    embe

    rs in

    this p

    lan, th

    ey ha

    ve to

    mee

    t their

    own o

    ut-of-

    pock

    et lim

    its un

    til the

    over

    all fa

    mily

    out-o

    f-poc

    ket li

    mit h

    as be

    en m

    et.

    Wha

    t is n

    ot in

    clude

    d in

    th

    e out

    -of-p

    ocke

    t lim

    it?Pr

    emium

    s, he

    alth c

    are t

    his pl

    an do

    esn't

    cove

    r, and

    se

    rvice

    s ind

    icated

    in ch

    art s

    tartin

    g on p

    age 2

    .Ev

    en th

    ough

    you p

    ay th

    ese e

    xpen

    ses,

    they d

    on't c

    ount

    towar

    d the

    out-o

    f-poc

    ket

    limit.

    Will

    you

    pay l

    ess i

    f you

    us

    e a n

    etwo

    rk p

    rovid

    er?

    Yes.

    See w

    ww.kp

    .org o

    r call

    1-80

    0-27

    8-32

    96 (T

    TY:

    711)

    for a

    list o

    f netw

    ork p

    rovid

    ers.

    This

    plan u

    ses a

    prov

    ider n

    etwor

    k. Yo

    u will

    pay l

    ess i

    f you

    use a

    prov

    ider in

    the

    plan’s

    netw

    ork.

    You w

    ill pa

    y the

    mos

    t if yo

    u use

    an ou

    t-of-n

    etwor

    k pro

    vider

    , and

    yo

    u migh

    t rec

    eive a

    bill f

    rom

    a pro

    vider

    for t

    he di

    ffere

    nce b

    etwee

    n the

    prov

    ider’s

    ch

    arge

    and w

    hat y

    our p

    lan pa

    ys (b

    alanc

    e billi

    ng).

    Be aw

    are,

    your

    netw

    ork

    prov

    iders

    migh

    t use

    an ou

    t-of-n

    etwor

    k pro

    vider

    for s

    ome s

    ervic

    es (s

    uch a

    s lab

    wo

    rk). C

    heck

    with

    your

    prov

    ider b

    efore

    you g

    et se

    rvice

    s.Do

    you

    need

    a re

    ferra

    l to

    see a

    spec

    ialist

    ?Ye

    s, bu

    t you

    may

    self-r

    efer t

    o cer

    tain s

    pecia

    lists.

    This

    plan w

    ill pa

    y som

    e or a

    ll of th

    e cos

    ts to

    see a

    spec

    ialist

    for c

    over

    ed se

    rvice

    s bu

    t only

    if yo

    u hav

    e a re

    ferra

    l befo

    re yo

    u see

    the s

    pecia

    list.

    Sum

    mar

    y of B

    enef

    its an

    d Co

    vera

    ge: W

    hat th

    is Pl

    an C

    over

    s & W

    hat Y

    ou P

    ay F

    or C

    over

    ed S

    ervic

    esCo

    vera

    ge P

    erio

    d: 01

    /01/20

    19-1

    2/31/2

    019

    : DED

    UCTI

    BLE

    PLAN

    Cove

    rage

    for:

    Indi

    vidua

    l/Fam

    ily | P

    lan Ty

    pe: D

    HMO

    AVNE

    T, IN

    C.PI

    D:23

    2743

    CNT

    R:1

    EU:-1

    Plan

    ID:63

    54 S

    BC ID

    :3274

    28

    1 of 8

    https://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#premiumhttp://www.kp.org/plandocumentshttps://www.healthcare.gov/sbc-glossary/#allowed-amounthttps://www.healthcare.gov/sbc-glossary/#balance-billinghttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.HealthCare.gov/sbc-glossary/https://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#preventive-carehttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#preventive-carehttps://www.healthcare.gov/sbc-glossary/#cost-sharinghttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#preventive-carehttps://www.healthcare.gov/coverage/preventive-care-benefits/https://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#premiumhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#out-of-pocket-limithttps://www.healthcare.gov/sbc-glossary/#network-providerhttp://www.kp.orghttps://www.healthcare.gov/sbc-glossary/#network-providerhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#networkhttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#networkhttps://www.healthcare.gov/sbc-glossary/#out-of-network-providerhttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#balance-billinghttps://www.healthcare.gov/sbc-glossary/#network-providerhttps://www.healthcare.gov/sbc-glossary/#network-providerhttps://www.healthcare.gov/sbc-glossary/#out-of-network-providerhttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#referralhttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#referralhttps://www.healthcare.gov/sbc-glossary/#specialist

  • All c

    opay

    ment

    and c

    oinsu

    ranc

    e cos

    ts sh

    own i

    n this

    char

    t are

    after

    your

    dedu

    ctible

    has b

    een m

    et, if

    a ded

    uctib

    le ap

    plies

    .

    Com

    mon

    Medi

    cal E

    vent

    Serv

    ices Y

    ou M

    ay

    Need

    Wha

    t You

    Will

    Pay

    Plan

    Pro

    vider

    (You

    will

    pay t

    he le

    ast)

    Wha

    t You

    Will

    Pay

    Non-

    Plan

    Pro

    vider

    (You

    will

    pay t

    he m

    ost)

    Lim

    itatio

    ns, E

    xcep

    tions

    & O

    ther

    Impo

    rtant

    In

    form

    atio

    n

    If yo

    u vis

    it a h

    ealth

    ca

    re p

    rovid

    er's

    offic

    e or c

    linic

    Prim

    ary c

    are v

    isit to

    tre

    at an

    injur

    y or

    illnes

    s$4

    0 / vi

    sit, d

    educ

    tible

    does

    not

    apply

    .No

    t Cov

    ered

    None

    Spec

    ialist

    visit

    $40 /

    visit

    , ded

    uctib

    le do

    es no

    t ap

    ply.

    Not C

    over

    edNo

    ne

    Prev

    entiv

    e car

    e/sc

    reen

    ing/

    immu

    nizati

    onNo

    Cha

    rge,

    dedu

    ctible

    does

    not

    apply

    .No

    t Cov

    ered

    You m

    ay ha

    ve to

    pay f

    or se

    rvice

    s tha

    t are

    n't

    prev

    entiv

    e. As

    k you

    r pro

    vider

    if the

    servi

    ces y

    ou

    need

    are p

    reve

    ntive

    . The

    n che

    ck w

    hat y

    our

    plan w

    ill pa

    y for.

    If yo

    u ha

    ve a

    test

    Diag

    nosti

    c tes

    t (x-

    ray,

    blood

    wor

    k)$1

    0 / en

    coun

    terNo

    t Cov

    ered

    None

    Imag

    ing (C

    T/PE

    T sc

    ans,

    MRI's

    )30

    % co

    insur

    ance

    Not C

    over

    edNo

    ne

    If yo

    u ne

    ed d

    rugs

    to

    treat

    your

    illne

    ss o

    r co

    nditi

    on

    More

    info

    rmat

    ion

    abou

    t pre

    scrip

    tion

    drug

    cove

    rage

    is

    avail

    able

    at

    www.

    kp.o

    rg/

    form

    ular

    y.

    Gene

    ric dr

    ugs

    Retai

    l: $10

    / pre

    scrip

    tion;

    Mail

    orde

    r: $2

    0 / pr

    escri

    ption

    , de

    ducti

    ble do

    es no

    t app

    ly.No

    t Cov

    ered

    Up to

    a 30

    -day

    supp

    ly re

    tail o

    r 100

    -day

    supp

    ly ma

    il ord

    er. S

    ubjec

    t to fo

    rmula

    ry gu

    idelin

    es. N

    o Ch

    arge

    for C

    ontra

    cepti

    ves,

    dedu

    ctible

    does

    not

    apply

    .

    Prefe

    rred b

    rand

    dr

    ugs

    Retai

    l: $30

    / pre

    scrip

    tion;

    Mail

    orde

    r: $6

    0 / pr

    escri

    ption

    , de

    ducti

    ble do

    es no

    t app

    ly.No

    t Cov

    ered

    Up to

    a 30

    -day

    supp

    ly re

    tail o

    r 100

    -day

    supp

    ly ma

    il ord

    er. S

    ubjec

    t to fo

    rmula

    ry gu

    idelin

    es. N

    o Ch

    arge

    for C

    ontra

    cepti

    ves,

    dedu

    ctible

    does

    not

    apply

    .No

    n-pr

    eferre

    d bra

    nd

    drug

    sSa

    me as

    prefe

    rred b

    rand

    drug

    sNo

    t Cov

    ered

    Same

    as pr

    eferre

    d bra

    nd dr

    ugs w

    hen a

    ppro

    ved

    throu

    gh ex

    cepti

    on pr

    oces

    s.

    Spec

    ialty

    drug

    s$3

    0 / pr

    escri

    ption

    , ded

    uctib

    le do

    es no

    t app

    ly.No

    t Cov

    ered

    Up to

    a 30

    -day

    supp

    ly re

    tail. S

    ubjec

    t to

    formu

    lary g

    uideli

    nes.

    2 of 8

    https://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#preventive-carehttps://www.healthcare.gov/sbc-glossary/#screeninghttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#diagnostic-testhttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#prescription-drug-coveragehttps://www.healthcare.gov/sbc-glossary/#prescription-drug-coveragehttps://www.healthcare.gov/sbc-glossary/#prescription-drug-coveragehttp://www.kp.org/formularyhttp://www.kp.org/formularyhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#formularyhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#formularyhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#specialty-drughttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#formulary

  • Com

    mon

    Medi

    cal E

    vent

    Serv

    ices Y

    ou M

    ay

    Need

    Wha

    t You

    Will

    Pay

    Plan

    Pro

    vider

    (You

    will

    pay t

    he le

    ast)

    Wha

    t You

    Will

    Pay

    Non-

    Plan

    Pro

    vider

    (You

    will

    pay t

    he m

    ost)

    Lim

    itatio

    ns, E

    xcep

    tions

    & O

    ther

    Impo

    rtant

    In

    form

    atio

    n

    If yo

    u ha

    ve

    outp

    atien

    t sur

    gery

    Facil

    ity fe

    e (e.g

    ., am

    bulat

    ory s

    urge

    ry ce

    nter)

    30%

    coins

    uran

    ceNo

    t Cov

    ered

    None

    Phys

    ician

    /surg

    eon

    fees

    30%

    coins

    uran

    ceNo

    t Cov

    ered

    None

    If yo

    u ne

    ed

    imm

    ediat

    e med

    ical

    atte

    ntio

    n

    Emer

    genc

    y roo

    m ca

    re30

    % co

    insur

    ance

    30%

    coins

    uran

    ceNo

    ne

    Emer

    genc

    y med

    ical

    trans

    porta

    tion

    $150

    / trip

    $150

    / trip

    None

    Urge

    nt ca

    re$4

    0 / vi

    sit, d

    educ

    tible

    does

    not

    apply

    .$4

    0 / vi

    sit, d

    educ

    tible

    does

    not

    apply

    .No

    n-Pl

    an pr

    ovide

    rs co

    vere

    d whe

    n tem

    pora

    rily

    outsi

    de th

    e ser

    vice a

    rea.

    If yo

    u ha

    ve a

    hosp

    ital s

    tay

    Facil

    ity fe

    e (e.g

    ., ho

    spita

    l room

    )30

    % co

    insur

    ance

    Not C

    over

    edNo

    ne

    Phys

    ician

    /surg

    eon

    fee30

    % co

    insur

    ance

    Not C

    over

    edNo

    ne

    If yo

    u ne

    ed m

    enta

    l he

    alth,

    beh

    avio

    ral

    healt

    h, o

    r sub

    stan

    ce

    abus

    e ser

    vices

    Outpa

    tient

    servi

    ces

    Menta

    l / Be

    havio

    ral H

    ealth

    : $40

    / ind

    ividu

    al vis

    it, de

    ducti

    ble do

    es

    not a

    pply.

    30%

    coins

    uran

    ce fo

    r oth

    er ou

    tpatie

    nt se

    rvice

    s; Su

    bstan

    ce A

    buse

    : $40

    / ind

    ividu

    al vis

    it, de

    ducti

    ble do

    es

    not a

    pply.

    30%

    coins

    uran

    ce up

    to

    $5 / d

    ay fo

    r othe

    r outp

    atien

    t se

    rvice

    s, de

    ducti

    ble do

    es no

    t ap

    ply.

    Not C

    over

    edMe

    ntal /

    Beha

    viora

    l Hea

    lth: $

    20 / g

    roup

    visit

    , de

    ducti

    ble do

    es no

    t app

    ly; S

    ubsta

    nce A

    buse

    : $5

    / gro

    up vi

    sit, d

    educ

    tible

    does

    not a

    pply.

    Inpati

    ent s

    ervic

    es30

    % co

    insur

    ance

    / ind

    ividu

    al vis

    itNo

    t Cov

    ered

    None

    3 of 8

    https://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#emergency-room-care-emergency-serviceshttps://www.healthcare.gov/sbc-glossary/#emergency-room-care-emergency-serviceshttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#emergency-medical-transportationhttps://www.healthcare.gov/sbc-glossary/#emergency-medical-transportationhttps://www.healthcare.gov/sbc-glossary/#urgent-carehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#coinsurance

  • Com

    mon

    Medi

    cal E

    vent

    Serv

    ices Y

    ou M

    ay

    Need

    Wha

    t You

    Will

    Pay

    Plan

    Pro

    vider

    (You

    will

    pay t

    he le

    ast)

    Wha

    t You

    Will

    Pay

    Non-

    Plan

    Pro

    vider

    (You

    will

    pay t

    he m

    ost)

    Lim

    itatio

    ns, E

    xcep

    tions

    & O

    ther

    Impo

    rtant

    In

    form

    atio

    n

    If yo

    u ar

    e pre

    gnan

    t

    Offic

    e visi

    tsNo

    Cha

    rge,

    dedu

    ctible

    does

    not

    apply

    .No

    t cov

    ered

    Depe

    nding

    on th

    e typ

    e of s

    ervic

    es, a

    co

    paym

    ent, c

    oinsu

    ranc

    e, or

    dedu

    ctible

    may

    ap

    ply. M

    atern

    ity ca

    re m

    ay in

    clude

    tests

    and

    servi

    ces d

    escri

    bed e

    lsewh

    ere i

    n the

    SBC

    (i.e.

    ultra

    soun

    d).

    Child

    birth/

    deliv

    ery

    profe

    ssion

    al se

    rvice

    s30

    % co

    insur

    ance

    Not C

    over

    edNo

    ne

    Child

    birth/

    deliv

    ery

    facilit

    y ser

    vices

    30%

    coins

    uran

    ceNo

    t Cov

    ered

    None

    If yo

    u ne

    ed h

    elp

    reco

    verin

    g or

    hav

    e ot

    her s

    pecia

    l hea

    lth

    need

    s

    Home

    healt

    h car

    eNo

    Cha

    rge,

    dedu

    ctible

    does

    not

    apply

    .No

    t Cov

    ered

    Up to

    2 ho

    urs m

    axim

    um / v

    isit, u

    p to 3

    visit

    s ma

    ximum

    / day

    , up t

    o 100

    visit

    s max

    imum

    / ye

    ar.Re

    habil

    itatio

    n se

    rvice

    sInp

    atien

    t: 30%

    coins

    uran

    ce;

    Outpa

    tient:

    $40 /

    visit

    Not C

    over

    edNo

    ne

    Habil

    itatio

    n ser

    vices

    $40 /

    visit

    Not C

    over

    edNo

    neSk

    illed n

    ursin

    g car

    e30

    % co

    insur

    ance

    Not C

    over

    edUp

    to 10

    0 day

    s max

    imum

    / ben

    efit p

    eriod

    .Du

    rable

    med

    ical

    equip

    ment

    20%

    coins

    uran

    ce, d

    educ

    tible

    does

    not a

    pply.

    Not C

    over

    edSu

    bject

    to for

    mular

    y guid

    eline

    s. Re

    quire

    s prio

    r au

    thoriz

    ation

    .

    Hosp

    ice se

    rvice

    No C

    harg

    e, de

    ducti

    ble do

    es no

    t ap

    ply.

    Not C

    over

    edNo

    ne

    If yo

    ur ch

    ild n

    eeds

    de

    ntal

    or ey

    e car

    e

    Child

    ren's

    eye e

    xam

    No C

    harg

    e, de

    ducti

    ble do

    es no

    t ap

    ply.

    Not C

    over

    edNo

    ne

    Child

    ren's

    glas

    ses

    Not C

    over

    edNo

    t Cov

    ered

    None

    Child

    ren's

    denta

    l ch

    eck-u

    pNo

    t Cov

    ered

    Not C

    over

    edNo

    ne

    4 of 8

    https://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#home-health-carehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#rehabilitation-serviceshttps://www.healthcare.gov/sbc-glossary/#rehabilitation-serviceshttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#habilitation-serviceshttps://www.healthcare.gov/sbc-glossary/#skilled-nursing-carehttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#durable-medical-equipmenthttps://www.healthcare.gov/sbc-glossary/#durable-medical-equipmenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#formularyhttps://www.healthcare.gov/sbc-glossary/#hospice-serviceshttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#deductible

  • Exclu

    ded

    Serv

    ices &

    Oth

    er C

    over

    ed S

    ervic

    es:

    Serv

    ices Y

    our P

    lan G

    ener

    ally D

    oes N

    OT C

    over

    (Che

    ck yo

    ur p

    olicy

    or p

    lan d

    ocum

    ent f

    or m

    ore i

    nfor

    mat

    ion

    and

    a list

    of a

    ny o

    ther

    exclu

    ded

    serv

    ices.)

    ●Ch

    ildre

    n's gl

    asse

    s●

    Chiro

    prac

    tic ca

    re●

    Cosm

    etic s

    urge

    ry●

    Denta

    l Car

    e (Ad

    ult &

    Chil

    d)

    ●He

    aring

    aids

    ●Lo

    ng-te

    rm ca

    re●

    Non-

    emer

    genc

    y car

    e whe

    n tra

    velin

    g outs

    ide

    the U

    .S.

    ●Pr

    ivate-

    duty

    nursi

    ng●

    Routi

    ne fo

    ot ca

    re●

    Weig

    ht los

    s pro

    gram

    s

    Othe

    r Cov

    ered

    Ser

    vices

    (Lim

    itatio

    ns m

    ay ap

    ply t

    o th

    ese s

    ervic

    es. T

    his i

    sn’t

    a com

    plet

    e list

    . Plea

    se se

    e you

    r plan

    doc

    umen

    t.)●

    Acup

    unctu

    re (p

    lan pr

    ovide

    r refe

    rred)

    ●Ba

    riatric

    surg

    ery

    ●Inf

    ertili

    ty tre

    atmen

    t●

    Routi

    ne ey

    e car

    e (Ad

    ult)

    Your

    Rig

    hts t

    o Co

    ntin

    ue C

    over

    age:

    The

    re ar

    e age

    ncies

    that

    can h

    elp if

    you w

    ant to

    conti

    nue y

    our c

    over

    age a

    fter it

    ends

    . The

    conta

    ct inf

    orma

    tion f

    or th

    ose

    agen

    cies i

    s sho

    wn in

    the c

    hart

    below

    . Othe

    r cov

    erag

    e opti

    ons m

    ay be

    avail

    able

    to yo

    u too

    , inclu

    ding b

    uying

    indiv

    idual

    insur

    ance

    cove

    rage

    thro

    ugh t

    he H

    ealth

    Ins

    uran

    ce M

    arke

    tplac

    e. Fo

    r mor

    e info

    rmati

    on ab

    out th

    e Mar

    ketpl

    ace,

    visit w

    ww.H

    ealth

    Care

    .gov o

    r call

    1-80

    0-31

    8-25

    96.

    Your

    Grie

    vanc

    e and

    App

    eals

    Righ

    ts: T

    here

    are a

    genc

    ies th

    at ca

    n help

    if yo

    u hav

    e a co

    mplai

    nt ag

    ainst

    your

    plan

    for a

    denia

    l of a

    claim

    . This

    comp

    laint

    is ca

    lled

    a grie

    vanc

    e or a

    ppea

    l. For

    mor

    e info

    rmati

    on ab

    out y

    our r

    ights,

    look

    at th

    e exp

    lanati

    on of

    bene

    fits yo

    u will

    rece

    ive fo

    r tha

    t med

    ical c

    laim.

    You

    r plan

    docu

    ments

    also

    pr

    ovide

    comp

    lete i

    nform

    ation

    to su

    bmit a

    claim

    , app

    eal, o

    r a gr

    ievan

    ce fo

    r any

    reas

    on to

    your

    plan

    . For

    mor

    e info

    rmati

    on ab

    out y

    our r

    ights,

    this

    notic

    e, or

    as

    sistan

    ce, c

    ontac

    t the a

    genc

    ies in

    the c

    hart

    below

    .Co

    ntac

    t Inf

    orm

    atio

    n fo

    r You

    r Rig

    hts t

    o Co

    ntin

    ue C

    over

    age &

    You

    r Grie

    vanc

    e and

    App

    eals

    Righ

    ts:

    Kaise

    r Per

    mane

    nte M

    embe

    r Ser

    vices

    1-80

    0-27

    8-32

    96 (T

    TY: 7

    11) o

    r www

    .kp.or

    g/mem

    berse

    rvice

    sDe

    partm

    ent o

    f Lab

    or’s

    Emplo

    yee B

    enefi

    ts Se

    curity

    Adm

    inistr

    ation

    1-86

    6-44

    4-EB

    SA (3

    272)

    or w

    ww.do

    l.gov

    /ebsa

    /healt

    hrefo

    rmDe

    partm

    ent o

    f Hea

    lth &

    Hum

    an S

    ervic

    es, C

    enter

    for C

    onsu

    mer I

    nform

    ation

    & In

    sura

    nce O

    versi

    ght

    1-87

    7-26

    7-23

    23 x6

    1565

    or w

    ww.cc

    iio.cm

    s.gov

    Califo

    rnia

    Depa

    rtmen

    t of In

    sura

    nce

    1-80

    0-92

    7-HE

    LP (4

    357)

    or w

    ww.in

    sura

    nce.c

    a.gov

    Califo

    rnia

    Depa

    rtmen

    t of M

    anag

    ed H

    ealth

    care

    1-88

    8-46

    6-22

    19 or

    www

    .healt

    hhelp

    .ca.go

    v/

    Does

    this

    plan

    pro

    vide M

    inim

    um E

    ssen

    tial C

    over

    age?

    Yes

    If you

    don’t

    have

    Mini

    mum

    Esse

    ntial

    Cove

    rage

    for a

    mon

    th, yo

    u’ll h

    ave t

    o mak

    e a pa

    ymen

    t whe

    n you

    file y

    our t

    ax re

    turn u

    nless

    you q

    ualify

    for a

    n exe

    mptio

    n fro

    m the

    requ

    ireme

    nt tha

    t you

    have

    healt

    h cov

    erag

    e for

    that

    month

    .

    Does

    this

    plan

    mee

    t the

    Min

    imum

    Valu

    e Sta

    ndar

    ds?

    Yes

    If you

    r plan

    does

    n’t m

    eet th

    e Mini

    mum

    Value

    Stan

    dard

    s, yo

    u may

    be el

    igible

    for a

    prem

    ium ta

    x cre

    dit to

    help

    you p

    ay fo

    r a pl

    an th

    roug

    h the

    Mar

    ketpl

    ace.

    5 of 8

    https://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#excluded-serviceshttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#marketplacehttps://www.healthcare.gov/sbc-glossary/#marketplacehttps://www.healthcare.gov/https://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#claimhttps://www.healthcare.gov/sbc-glossary/#grievancehttps://www.healthcare.gov/sbc-glossary/#appealhttps://www.healthcare.gov/sbc-glossary/#claimhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#claimhttps://www.healthcare.gov/sbc-glossary/#appealhttps://www.healthcare.gov/sbc-glossary/#grievancehttps://www.healthcare.gov/sbc-glossary/#planhttps://healthy.kaiserpermanente.org/health/care/consumer/locate-our-services/member-services?kp_shortcut_referrer=kp.org/memberserviceshttps://www.dol.gov/agencies/ebsa/laws-and-regulations/laws/affordable-care-act/for-employers-and-advisershttps://www.cms.gov/cciio/index.htmlhttp://www.insurance.ca.gov/http://www.healthhelp.ca.gov/https://www.healthcare.gov/sbc-glossary/#minimum-essential-coveragehttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#minimum-value-standardhttps://www.healthcare.gov/sbc-glossary/#premium-tax-creditshttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#marketplace

  • Lang

    uage

    Acc

    ess S

    ervic

    es:

    SPAN

    ISH

    (Esp

    añol)

    : Par

    a obte

    ner a

    sisten

    cia en

    Esp

    añol,

    llame

    al 1-

    800-

    788-

    0616

    (TTY

    : 711

    )TA

    GALO

    G (Ta

    galog

    ): Ku

    ng ka

    ilang

    an ni

    nyo a

    ng tu

    long s

    a Tag

    alog t

    umaw

    ag sa

    1-80

    0-27

    8-32

    96 (T

    TY: 7

    11)

    CHIN

    ESE

    (中文

    ): 如果需要中

    文的帮助,请拨打这个号码

    1-80

    0-75

    7-75

    85 (T

    TY: 7

    11)

    NAVA

    JO (D

    ine):

    Dine

    k'ehg

    o shik

    a at'o

    hwol

    ninisi

    ngo,

    kwiiji

    go ho

    lne' 1

    -800

    -278

    -329

    6 (TT

    Y: 71

    1)––

    ––––

    ––––

    ––––

    ––––

    ––––

    To se

    e ex

    ample

    s of h

    ow th

    is pla

    n m

    ight c

    over

    costs

    for a

    sam

    ple m

    edica

    l situ

    ation

    , see

    the

    next

    secti

    on.––

    ––––

    ––––

    ––––

    ––––

    ––––

    6 of 8

  • Abou

    t the

    se C

    over

    age E

    xam

    ples

    :Th

    is is

    not a

    cost

    estim

    ator

    . Tre

    atmen

    ts sh

    own a

    re ju

    st ex

    ample

    s of h

    ow th

    is pla

    n migh

    t cov

    er m

    edica

    l car

    e. Yo

    ur ac

    tual c

    osts

    will b

    e diffe

    rent

    depe

    nding

    on th

    e actu

    al ca

    re yo

    u rec

    eive,

    the pr

    ices y

    our p

    rovid

    ers c

    harg

    e, an

    d man

    y othe

    r fac

    tors.

    Focu

    s on t

    he co

    st sh

    aring

    amou

    nts (d

    educ

    tibles

    , co

    paym

    ents

    and c

    oinsu

    ranc

    e) an

    d exc

    luded

    servi

    ces u

    nder

    the p

    lan. U

    se th

    is inf

    orma

    tion t

    o com

    pare

    the p

    ortio

    n of c

    osts

    you m

    ight p

    ay un

    der d

    iffere

    nt he

    alth p

    lans.

    Plea

    se no

    te the

    se co

    vera

    ge ex

    ample

    s are

    base

    d on s

    elf-o

    nly co

    vera

    ge.

    Peg

    is Ha

    ving

    a Bab

    y(9

    mon

    ths of

    in-n

    etwor

    k pre

    -nata

    l car

    e and

    a ho

    spita

    l de

    liver

    y)

    The p

    lan's

    over

    all d

    educ

    tible

    Spec

    ialist

    copa

    ymen

    t Ho

    spita

    l (fa

    cility

    ) coi

    nsur

    ance

    Ot

    her (

    bloo

    d wo

    rk) c

    opay

    men

    t

    $1,50

    0$4

    030

    % $10

    Th

    is EX

    AMPL

    E ev

    ent i

    nclu

    des s

    ervic

    es lik

    e:Sp

    ecial

    ist of

    fice v

    isits

    (pre

    nata

    l car

    e)Ch

    ildbir

    th/De

    liver

    y Pro

    fessio

    nal S

    ervic

    esCh

    ildbir

    th/De

    liver

    y Fac

    ility S

    ervic

    esDi

    agno

    stic t

    ests

    (ultr

    asou

    nds a

    nd b

    lood

    work

    )Sp

    ecial

    ist vi

    sit (a

    nesth

    esia)

    To

    tal E

    xam

    ple C

    ost

    $12,8

    00In

    this e

    xamp

    le, P

    eg w

    ould

    pay:

    Cost

    Sha

    ring

    Dedu

    ctible

    s$1

    ,500

    Copa

    ys$0

    Coins

    uran

    ce$2

    ,500

    Wha

    t isn

    't cov

    ered

    Limits

    or ex

    clusio

    ns$6

    0Th

    e tot

    al Pe

    g wo

    uld

    pay i

    s$4

    ,060

    Mana

    ging

    Joe's

    type

    2 Di

    abet

    es(a

    year

    of ro

    utine

    in-n

    etwor

    k car

    e of a

    well

    -contr

    olled

    co

    nditio

    n)

    The p

    lan's

    over

    all d

    educ

    tible

    Spec

    ialist

    copa

    ymen

    t Ho

    spita

    l (fa

    cility

    ) coi

    nsur

    ance

    Ot

    her (

    bloo

    d wo

    rk) c

    opay

    men

    t

    $1,50

    0$4

    030

    % $10

    Th

    is EX

    AMPL

    E ev

    ent i

    nclu

    des s

    ervic

    es lik

    e:Pr

    imar

    y car

    e phy

    sician

    offic

    e visi

    ts (in

    cludin

    g dis

    ease

    edu

    catio

    n)Di

    agno

    stic t

    ests

    (bloo

    d wo

    rk)

    Pres

    cripti

    on dr

    ugs

    Dura

    ble m

    edica

    l equ

    ipmen

    t (glu

    cose

    met

    er)

    To

    tal E

    xam

    ple C

    ost

    $7,40

    0In

    this e

    xamp

    le, Jo

    e wou

    ld pa

    y:Co

    st S

    harin

    gDe

    ducti

    bles

    $100

    Copa

    ys$1

    ,200

    Coins

    uran

    ce$2

    00W

    hat i

    sn't c

    over

    edLim

    its or

    exclu

    sions

    $50

    The t

    otal

    Joe w

    ould

    pay

    is$1

    ,550

    Mia's

    Sim

    ple F

    ract

    ure

    (in-n

    etwor

    k eme

    rgen

    cy ro

    om vi

    sit an

    d foll

    ow up

    care

    )

    The p

    lan's

    over

    all d

    educ

    tible

    Spec

    ialist

    copa

    ymen

    t Ho

    spita

    l (fa

    cility

    ) coi

    nsur

    ance

    Ot

    her (

    x-ra

    y) co

    paym

    ent

    $1,50

    0$4

    030

    % $10

    Th

    is EX

    AMPL

    E ev

    ent i

    nclu

    des s

    ervic

    es lik

    e:Em

    erge

    ncy r

    oom

    care

    (inclu

    ding

    med

    ical s

    uppli

    es)

    Dura

    ble m

    edica

    l equ

    ipmen

    t (cr

    utch

    es)

    Diag

    nosti

    c tes

    t (x-

    ray)

    Reha

    bilita

    tion s

    ervic

    es (p

    hysic

    al th

    erap

    y)

    To

    tal E

    xam

    ple C

    ost

    $1,90

    0In

    this e

    xamp

    le, M

    ia wo

    uld pa

    y:Co

    st S

    harin

    gDe

    ducti

    bles

    $1,50

    0Co

    pays

    $200

    Coins

    uran

    ce$1

    0W

    hat i

    sn't c

    over

    edLim

    its or

    exclu

    sions

    $0Th

    e tot

    al Mi

    a wou

    ld p

    ay is

    $1,71

    0Th

    e plan

    wou

    ld be

    resp

    onsib

    le for

    the o

    ther c

    osts

    of the

    se E

    XAMP

    LE co

    vere

    d ser

    vices

    .

    7 of 8

    AVNET, INC.PID:232743CNTR:1EU:-1Plan ID:6354SBC ID:327428

    https://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#providerhttps://www.healthcare.gov/sbc-glossary/#cost-sharinghttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#excluded-serviceshttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#planhttps://www.healthcare.gov/sbc-glossary/#deductiblehttps://www.healthcare.gov/sbc-glossary/#specialisthttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#coinsurancehttps://www.healthcare.gov/sbc-glossary/#copaymenthttps://www.healthcare.gov/sbc-glossary/#plan

  • This

    pag

    e is

    inte

    ntio

    nally

    left

    blan

    k.

  • Non

    disc

    rimin

    atio

    n N

    otic

    e

    Kais

    er P

    erm

    anen

    te d

    oes

    not d

    iscr

    imin

    ate

    on th

    e ba

    sis

    of a

    ge, r

    ace,

    eth

    nici

    ty, c

    olor

    , nat

    iona

    l orig

    in, c

    ultu

    ral b

    ackg

    roun

    d, a

    nces

    try, r

    elig

    ion,

    sex

    , gen

    der

    iden

    tity,

    gen

    der e

    xpre

    ssio

    n, s

    exua

    l orie

    ntat

    ion,

    mar

    ital s

    tatu

    s, p

    hysi

    cal o

    r men

    tal d

    isab

    ility,

    sou

    rce

    of p

    aym

    ent,

    gene

    tic in

    form

    atio

    n, c

    itize

    nshi

    p, p

    rimar

    y la

    ngua

    ge, o

    r im

    mig

    ratio

    n st

    atus

    .

    Lang

    uage

    ass

    ista

    nce

    serv

    ices

    are

    ava

    ilabl

    e fro

    m o

    ur M

    embe

    r Ser

    vice

    s C

    onta

    ct C

    ente

    r 24

    hour

    s a

    day,

    sev

    en d

    ays

    a w

    eek

    (exc

    ept c

    lose

    d ho

    liday

    s).

    Inte

    rpre

    ter s

    ervi

    ces,

    incl

    udin

    g si

    gn la

    ngua

    ge, a

    re a

    vaila

    ble

    at n

    o co

    st to

    you

    dur

    ing

    all h

    ours

    of o

    pera

    tion.

    We

    can

    also

    pro

    vide

    you

    , you

    r fam

    ily, a

    nd fr

    iend

    s w

    ith a

    ny s

    peci

    al a

    ssis

    tanc

    e ne

    eded

    to a

    cces

    s ou

    r fac

    ilitie

    s an

    d se

    rvic

    es. I

    n ad

    ditio

    n, y

    ou m

    ay re

    ques

    t hea

    lth p

    lan

    mat

    eria

    ls tr

    ansl

    ated

    in y

    our l

    angu

    age,

    and

    m

    ay a

    lso

    requ

    est t

    hese

    mat

    eria

    ls in

    larg

    e te

    xt o

    r in

    othe

    r for

    mat

    s to

    acc

    omm

    odat

    e yo

    ur n

    eeds

    . For

    mor

    e in

    form

    atio

    n, c

    all 1

    -800

    -464

    -400

    0 (T

    TY u

    sers

    cal

    l 71

    1).

    A gr

    ieva

    nce

    is a

    ny e

    xpre

    ssio

    n of

    dis

    satis

    fact

    ion

    expr

    esse

    d by

    you

    or y

    our a

    utho

    rized

    repr

    esen

    tativ

    e th

    roug

    h th

    e gr

    ieva

    nce

    proc

    ess.

    For

    exa

    mpl

    e, if

    you

    be

    lieve

    that

    we

    have

    dis

    crim

    inat

    ed a

    gain

    st y

    ou, y

    ou c

    an fi

    le a

    grie

    vanc

    e. P

    leas

    e re

    fer t

    o yo

    ur E

    viden

    ce o

    f Cov

    erag

    e or

    Cer

    tifica

    te o

    f Ins

    uran

    ce, o

    r spe

    ak w

    ith

    a M

    embe

    r Ser

    vice

    s re

    pres

    enta

    tive

    for t

    he d

    ispu

    te-re

    solu

    tion

    optio

    ns th

    at a

    pply

    to y

    ou. T

    his

    is e

    spec

    ially

    impo

    rtant

    if y

    ou a

    re a

    Med

    icar

    e, M

    ediC

    al, M

    RM

    IP,

    Med

    iCal

    Acc

    ess,

    FEH

    BP, o

    r Cal

    PER

    S m

    embe

    r bec

    ause

    you

    hav

    e di

    ffere

    nt d

    ispu

    te-re

    solu

    tion

    optio

    ns a

    vaila

    ble.

    You

    may

    sub

    mit

    a gr

    ieva

    nce

    in th

    e fo

    llow

    ing

    way

    s:

    ●By

    com

    plet

    ing

    a C

    ompl

    aint

    or B

    enef

    it C

    laim

    /Req

    uest

    form

    at a

    Mem

    ber S

    ervi

    ces

    offic

    e lo

    cate

    d at

    a P

    lan

    Faci

    lity

    (ple

    ase

    refe

    r to

    Your

    Gui

    debo

    ok fo

    r ad

    dres

    ses)

    ●By

    mai

    ling

    your

    writ

    ten

    grie

    vanc

    e to

    a M

    embe

    r Ser

    vice

    s of

    fice

    at a

    Pla

    n Fa

    cilit

    y (p

    leas

    e re

    fer t

    o Yo

    ur G

    uide

    book

    for a

    ddre

    sses

    )

    ●By

    cal

    ling

    our M

    embe

    r Ser

    vice

    Con

    tact

    Cen

    ter t

    oll f

    ree

    at 1

    -800

    -464

    -400

    0 (T

    TY u

    sers

    cal

    l 711

    )

    ●By

    com

    plet

    ing

    the

    grie

    vanc

    e fo

    rm o

    n ou

    r web

    site

    at k

    p.or

    g

    Plea

    se c

    all o

    ur M

    embe

    r Ser

    vice

    Con

    tact

    Cen

    ter i

    f you

    nee

    d he

    lp s

    ubm

    ittin

    g a

    grie

    vanc

    e.

    The

    Kais

    er P

    erm

    anen

    te C

    ivil

    Rig

    hts

    Coo

    rdin

    ator

    will

    be n

    otifi

    ed o

    f all

    grie

    vanc

    es re

    late

    d to

    dis

    crim

    inat

    ion

    on th

    e ba

    sis

    of ra

    ce, c

    olor

    , nat

    iona

    l orig

    in, s

    ex, a

    ge,

    or d

    isab

    ility.

    You

    may

    als

    o co

    ntac

    t the

    Kai

    ser P

    erm

    anen

    te C

    ivil

    Rig

    hts

    Coo

    rdin

    ator

    dire

    ctly

    at O

    ne K

    aise

    r Pla

    za, 1

    2th

    Floo

    r, Su

    ite 1

    223,

    Oak

    land

    , CA

    9461

    2.

    You

    can

    also

    file

    a c

    ivil

    right

    s co

    mpl

    aint

    with

    the

    U.S

    . Dep

    artm

    ent o

    f Hea

    lth a

    nd H

    uman

    Ser

    vice

    s, O

    ffice

    for C

    ivil

    Rig

    hts

    elec

    troni

    cally

    thro

    ugh

    the

    Offi

    ce fo

    r C

    ivil

    Rig

    hts

    Com

    plai

    nt P

    orta

    l, av

    aila

    ble

    at o

    crpo

    rtal.h

    hs.g

    ov/o

    cr/p

    orta

    l/lobb

    y.jsf

    , or b

    y m

    ail o

    r pho

    ne a

    t: U

    .S. D

    epar

    tmen

    t of H

    ealth

    and

    Hum

    an S

    ervi

    ces,

    200

    In

    depe

    nden

    ce A

    venu

    e SW

    , Roo

    m 5

    09F,

    HH

    H B

    uild

    ing,

    Was

    hing

    ton,

    D.C

    . 202

    01, 1

    -800

    -368

    -101

    9, 1

    -800

    -537

    -769

    7 (T

    DD

    ). C

    ompl

    aint

    form

    s ar

    e av

    aila

    ble

    at

    www.

    hhs.

    gov/

    ocr/o

    ffice

    /file

    /inde

    x.ht

    ml.

    https://ocrportal.hhs.gov/ocr/portal/lobby.jsfhttp://www.hhs.gov/ocr/office/file/index.html

  • Avis

    o de

    no

    disc

    rimin

    ació

    n

    Kais

    er P

    erm

    anen

    te n

    o di

    scrim

    ina

    a ni

    ngun

    a pe

    rson

    a po

    r su

    edad

    , raz

    a, e

    tnia

    , col

    or, p

    aís

    de o

    rigen

    , ant

    eced

    ente

    s cu

    ltura

    les,

    asc

    ende

    ncia

    , rel

    igió

    n, s

    exo,

    id

    entid

    ad d

    e gé

    nero

    , exp

    resi

    ón d

    e gé

    nero

    , orie

    ntac

    ión

    sexu

    al, e

    stad

    o ci

    vil,

    disc

    apac

    idad

    físi

    ca o

    men

    tal,

    fuen

    te d

    e pa

    go, i

    nfor

    mac

    ión

    gené

    tica,

    ciu

    dada

    nía,

    le

    ngua

    mat

    erna

    o e

    stad

    o m

    igra

    torio

    .

    La C

    entra

    l de

    Llam

    adas

    de

    Serv

    icio

    a lo

    s M

    iem

    bros

    brin

    da s

    ervi

    cios

    de

    asis

    tenc

    ia c

    on e

    l idi

    oma

    las

    24 h

    oras

    del

    día

    , los

    sie

    te d

    ías

    de la

    sem

    ana

    (exc

    epto

    lo

    s dí

    as fe

    stiv

    os).

    Se o

    frece

    n se

    rvic

    ios

    de in

    terp

    reta

    ción

    sin

    cos

    to a

    lgun

    o pa

    ra u

    sted

    dur

    ante

    el h

    orar

    io d

    e at

    enci

    ón, i

    nclu

    ido

    el le

    ngua

    je d

    e se

    ñas.

    Tam

    bién

    po

    dem

    os o

    frece

    rle a

    ust

    ed, a

    sus

    fam

    iliare

    s y

    amig

    os c

    ualq

    uier

    ayu

    da e

    spec

    ial q

    ue n

    eces

    iten

    para

    acc

    eder

    a n

    uest

    ros

    cent

    ros

    de a

    tenc

    ión

    y se

    rvic

    ios.

    Ad

    emás

    , pue

    de s

    olic

    itar l

    os m

    ater

    iale

    s de

    l pla

    n de

    sal

    ud tr

    aduc

    idos

    a s

    u id

    iom

    a, y

    tam

    bién

    los

    pued

    e so

    licita

    r con

    letra

    gra

    nde

    o en

    otro

    s fo

    rmat

    os q

    ue s

    e ad

    apte

    n a

    sus

    nece

    sida

    des.

    Par

    a ob

    tene

    r más

    info

    rmac

    ión,

    llam

    e al

    1-8

    00-7

    88-0

    616

    (los

    usua

    rios

    de la

    líne

    a TT

    Y de

    ben

    llam

    ar a

    l 711

    ).

    Una

    que

    ja e

    s un

    a ex

    pres

    ión

    de in

    conf

    orm

    idad

    que

    man

    ifies

    ta u

    sted

    o s

    u re

    pres

    enta

    nte

    auto

    rizad

    o a

    travé

    s de

    l pro

    ceso

    de

    quej

    as. P

    or e

    jem

    plo,

    si u

    sted

    cre

    e qu

    e ha

    suf

    rido

    disc

    rimin

    ació

    n de

    nue

    stra

    par

    te, p

    uede

    pre

    sent

    ar u

    na q

    ueja

    . Con

    sulte

    su

    Evid

    encia

    de

    Cobe

    rtura

    (Evid

    ence

    of C

    over

    age)

    o C

    ertif

    icado

    de

    Segu

    ro (C

    ertif

    icate

    of I

    nsur

    ance

    ), o

    com

    uníq

    uese

    con

    un

    repr

    esen

    tant

    e de

    Ser

    vici

    o a

    los

    Mie

    mbr

    os p

    ara

    cono

    cer l

    as o

    pcio

    nes

    de re

    solu

    ción

    de

    disp

    utas

    que

    le

    cor

    resp

    onde

    n. E

    sto

    tiene

    esp

    ecia

    l im

    porta

    ncia

    si e

    s m

    iem

    bro

    de M

    edic

    are,

    Med

    i-Cal

    , el P

    rogr

    ama

    de S

    egur

    o M

    édic

    o pa

    ra R

    iesg

    os M

    ayor

    es (M

    ajor

    Ris

    k M

    edic

    al In

    sura

    nce

    Prog

    ram

    MR

    MIP

    ), M

    edi-C

    al A

    cces

    s, e

    l Pro

    gram

    a de

    Ben

    efic

    ios

    Méd

    icos

    par

    a lo

    s Em

    plea

    dos

    Fede

    rale

    s (F

    eder

    al E

    mpl

    oyee

    s H

    ealth

    Be

    nefit

    s Pr

    ogra

    m, F

    EHBP

    ) o C

    alPE

    RS,

    ya

    que

    disp

    one

    de o

    tras

    opci

    ones

    par

    a re

    solv

    er d

    ispu

    tas.

    Pued

    e pr

    esen

    tar u

    na q

    ueja

    de

    las

    sigu

    ient

    es m

    aner

    as:

    ●co

    mpl

    etan

    do u

    n fo

    rmul

    ario

    de

    quej

    a o

    de re

    clam

    ació

    n/so

    licitu

    d de

    ben

    efic

    ios

    en u

    na o

    ficin

    a de

    Ser

    vici

    o a

    los

    Mie

    mbr

    os u

    bica

    da e

    n un

    cen

    tro d

    el p

    lan

    (con

    sulte

    las

    dire

    ccio

    nes

    en S

    u G

    uía)

    ●en

    vian

    do p

    or c

    orre

    o su

    que

    ja p

    or e

    scrit

    o a

    una

    ofic

    ina

    de S

    ervi

    cio

    a lo

    s M

    iem

    bros

    en

    un c

    entro

    del

    pla

    n (c

    onsu

    lte la

    s di

    recc

    ione

    s en

    Su

    Guí

    a)

    ●lla

    man

    do a

    la lí

    nea

    tele

    fóni

    ca g

    ratu

    ita d

    e la

    Cen

    tral d

    e Ll

    amad

    as d

    e Se

    rvic

    io a

    los

    Mie

    mbr

    os a

    l 1-8

    00-7

    88-0

    616

    (los

    usua

    rios

    de la

    líne

    a TT

    Y de

    ben

    llam

    ar a

    l 711

    )

    ●co

    mpl

    etan

    do e

    l for

    mul

    ario

    de

    quej

    a en

    nue

    stro

    siti

    o w

    eb e

    n kp

    .org

    Llam

    e a

    nues

    tra C

    entra

    l de

    Llam

    adas

    de

    Serv

    icio

    a lo

    s M

    iem

    bros

    si n

    eces

    ita a

    yuda

    par

    a pr

    esen

    tar u

    na q

    ueja

    .

    Se le

    info

    rmar

    á al

    coo

    rdin

    ador

    de

    dere

    chos

    civ

    iles

    de K

    aise

    r Per

    man

    ente

    (Civ

    il R

    ight

    s C

    oord

    inat

    or) d

    e to

    das

    las

    quej

    as re

    laci

    onad

    as c

    on la

    dis

    crim

    inac

    ión

    por m

    otiv

    os d

    e ra

    za, c

    olor

    , paí

    s de

    orig

    en, g

    éner

    o, e

    dad

    o di

    scap

    acid

    ad. T

    ambi

    én p

    uede

    com

    unic

    arse

    dire

    ctam

    ente

    con

    el c

    oord

    inad

    or d

    e de

    rech

    os c

    ivile

    s de

    Kai

    ser P

    erm

    anen

    te e

    n O

    ne K

    aise

    r Pla

    za, 1

    2th

    Floo

    r, Su

    ite 1

    223,

    Oak

    land

    , CA

    9461

    2.

    Tam

    bién

    pue

    de p

    rese

    ntar

    una

    que

    ja fo

    rmal

    de

    dere

    chos

    civ

    iles

    de fo

    rma

    elec

    tróni

    ca a

    nte

    la O

    ficin

    a de

    Der

    echo

    s C

    ivile

    s (O

    ffice

    for C

    ivil

    Rig

    hts)

    en

    el

    Dep

    arta

    men

    to d

    e Sa

    lud

    y Se

    rvic

    ios

    Hum

    anos

    de

    los

    Esta

    dos

    Uni

    dos

    (U.S

    . Dep

    artm

    ent o

    f Hea

    lth a

    nd H

    uman

    Ser

    vice

    s) m

    edia

    nte

    el p

    orta

    l de

    quej

    as fo

    rmal

    es

    de la

    Ofic

    ina

    de D

    erec

    hos

    Civ

    il es

    (Offi

    ce fo

    r Civ

    il R

    ight

    s C

    ompl

    aint

    Por

    tal),

    en

    ocrp

    orta

    l.hhs

    .gov

    /ocr

    /por

    tal/lo

    bby.

    jfs (e

    n in

    glés

    ) o p

    or c

    orre

    o po

    stal

    o p

    or

    telé

    fono

    a: U

    .S. D

    epar

    tmen

    t of H

    ealth

    and

    Hum

    an S

    ervi

    ces,

    200

    Inde

    pend

    ence

    Ave

    nue

    SW, R

    oom

    509

    F, H

    HH

    Bui

    ldin

    g, W

    ashi

    ngto

    n, D

    .C. 2

    0201

    , 1-

    800-

    368-

    1019

    , 1-8

    00-5

    37-7

    697

    (líne

    a TD

    D).

    Los

    form

    ular

    ios

    de q

    ueja

    form

    al e

    stán

    dis

    poni

    bles

    en

    hhs.

    gov/

    ocr/o

    ffice

    /file

    /inde

    x.ht

    ml (

    en in

    glés

    ).

    https://ocrportal.hhs.gov/ocr/portal/lobby.jfshttp://www.hhs.gov/ocr/office/file/index.html

  • 無歧

    視公

    Kais

    er P

    erm

    anen

    te禁

    止以

    年齡

    、人

    種、

    族裔

    、膚

    色、

    原國

    籍、

    文化

    背景

    、血

    統、

    宗教

    、性

    別、

    性別

    認同

    、性

    別表

    達、

    性取

    向、

    婚姻

    狀況

    、生

    理或

    心理

    殘障

    、付

    款來

    源、

    遺傳

    資訊

    、公

    民身

    份、

    主要

    語言

    或移

    民身

    份為

    由而

    歧視

    任何

    人。

    會員

    服務

    聯絡

    中心

    每週

    七天

    24小

    時提

    供語

    言協

    助服

    務(

    節假

    日除

    外)

    。本

    機構

    在全

    部營

    業時

    間內

    免費

    為您

    提供

    口譯

    ,包

    括手

    語服

    務。

    我們

    還可

    為您

    和您

    的親

    友提

    供使

    用本

    機構

    設施

    與服

    務所

    需要

    的任

    何特

    別協

    助。

    此外

    ,您

    還可

    索取

    翻譯

    成您

    的語

    言的

    健康

    保險

    計劃

    資料

    ,以

    及採

    用大

    號字

    體或

    其他

    格式

    的版

    本來

    滿足

    您的

    需求

    。若

    需更

    多資

    訊,

    請致

    電1-

    800-

    757-

    7585

    (TT

    Y專

    線使

    用者

    請撥

    711)

    投訴

    指任

    何您

    或您

    的授

    權代

    表透

    過流

    程來

    表達

    不滿

    的做

    法。

    例如

    ,如

    果您

    認為

    自己

    受到

    歧視

    ,即

    可提

    出投

    訴。

    若需

    瞭解

    適用

    於自

    己的

    爭議

    解決

    選項

    ,請

    參閱

    《承

    保範

    圍說

    明書

    》(

    Evi

    denc

    e of

    Cov

    erag

    e)或

    《保

    險證

    明書

    》(

    Cer

    tific

    ate

    of In

    sura

    nce)

    ,或

    咨詢

    會員

    服務

    代表

    。如

    果您

    是 M

    edic

    are、

    Med

    iCal

    、M

    RM

    IP

    (M

    ajor

    Ris

    k M

    edic

    al In

    sura

    nce

    Prog

    ram

    ,高風

    險醫

    療保

    險計

    劃 )

    、M

    ediC

    al A

    cces

    s、FE

    HBP

    (Fe

    dera

    l Em

    ploy

    ees

    Hea

    lth B

    enef

    its P

    rogr

    am, 聯

    邦僱

    員健

    康保

    險計

    劃)

    或C

    alPE

    RS

    會員

    ,向

    會員

    服務

    代表

    咨詢

    尤其

    重要

    ,因

    為您

    可能

    會有

    不同

    的爭

    議解

    決方

    式選

    擇。

    您可

    透過

    以下

    途徑

    投訴

    ●在

    健康

    保險

    計劃

    服務

    設施

    的會

    員服

    務處

    填寫

    《投

    訴或

    福利

    索賠

    /申請

    表》

    ,地

    址見

    《健

    康服

    務指

    南》

    (You

    r Gui

    debo

    ok)。

    ●將

    書面

    投訴

    信郵

    寄到

    健康

    保險

    計劃

    計劃

    服務

    設施

    的會

    員服

    務處

    (地

    址見

    《健

    康服

    務指

    南》

    (You

    r Gui

    debo

    ok)。

    ●給

    我們

    的會

    員服

    務聯

    絡中

    心打

    免費

    電話

    ,電

    話號

    碼是

    1-80

    0-75

    7-75

    85(

    TTY

    專線

    使用

    者請

    撥71

    1)。

    ●在

    我們

    的網

    站上

    填寫

    投訴

    表,

    網址

    是kp

    .org

    如果

    您在

    投訴

    時需

    要協

    助,

    請致

    電我

    們的

    會員

    服務

    聯絡

    中心

    涉及

    人種

    、膚

    色、

    原國

    籍、

    性別

    、年

    齡或

    殘障

    歧視

    的一

    切申

    訴都

    將通

    知 K

    aise

    r Per

    man

    ente

    的 民

    權事

    務協

    調員

    (C

    ivil

    Rig

    hts

    Coo

    rdin

    ator

    )。

    您也

    可與

    Kais

    er

    Perm

    anen

    te的

    民權

    事務

    協調

    員 直

    接聯

    絡,

    地址

    :O

    ne K

    aise

    r Pla

    za, 1

    2th

    Floo

    r, Su

    ite 1

    223,

    Oak

    land

    , CA

    9461

    2。

    您還

    可以

    電子

    方式

    透過

    民權

    辦公

    室的

    投訴

    入口

    網站

    向美

    國健

    康與

    公共

    服務

    部民

    權辦

    公室

    (U

    .S. D

    epar

    tmen

    t of H

    ealth

    and

    Hum

    an S

    ervi

    ces,

    Offi

    ce fo

    r Civ

    il R

    ight

    s)提

    出民

    權投

    訴,

    網址

    是 o

    crpo

    rtal.h

    hs.g

    ov/o

    cr/p

    orta

    l/lob

    by.js

    f 或者

    按照

    如下

    資訊

    採用

    郵寄

    或電

    話方

    式聯

    絡:

    U.S

    . Dep

    artm

    ent o

    f Hea

    lth a

    nd H

    uman

    Se

    rvic

    es, 2

    00 In

    depe

    nden

    ce A

    venu

    e SW

    , Roo

    m 5

    09F,

    HH

    H B

    uild

    ing,

    Was

    hing

    ton,

    D.C

    . 202

    01, 1

    -800

    -368

    -101

    9, 1

    -800

    -537

    -769

    7(TD

    D專

    線)

    。投

    訴表

    可從

    網站

    hhs

    .gov

    /ocr

    /offi

    ce/fi

    le/in

    dex.

    htm

    l下載

    https://ocrportal.hhs.gov/ocr/portal/lobby.jsfhttps://hhs.gov/ocr/office/file/index.html

  • NO

    TIC

    E O

    F LA

    NG

    UA

    GE

    ASS

    ISTA

    NC

    E

    Engl

    ish:

    Thi

    s is

    impo

    rtant

    info

    rmat

    ion

    from

    Kai

    ser P

    erm

    anen

    te. I

    f you

    nee

    d he

    lp

    unde

    rsta

    ndin

    g th

    is in

    form

    atio

    n, p

    leas

    e ca

    ll 1-

    800-

    464-

    4000

    and

    ask

    for l

    angu

    age

    assi

    stan

    ce. H

    elp

    is a

    vaila

    ble

    24 h

    ours

    a d

    ay, 7

    day

    s a

    wee

    k, e

    xclu

    ding

    hol

    iday

    s.A

    rabi

    c :

    ويحتت

    هذه

    يقةلوثا

    لىع

    تومامعل

    مةمه

    من

    Kais

    er P

    erm

    anen

    te.

    إذاتكن

    جةحاب

    عدةساللم

    في

    همف

    هذه

    ت،ومامعلال

    جىير

    الصلاتا

    لىع

    رقمال

    1-

    800-

    464-

    4000

    بطلو

    عدةسام

    ويةلغ

    .عدةساالم

    رةوفمت

    لىع

    ارمد

    عةساال

    يلةط

    يامأ

    ع،سبو

    الأ

    ناءستثبا

    يامأ

    تطلا

    الع

    ميةرسال

    .

    Arm

    enia

    n: Ս

    ա կ

    արև

    որ տ

    եղեկ

    ությ

    ուն

    է «K

    aise

    r Per

    man

    ente

    »-ից

    : Եթե

    այս

    տեղ

    եկու

    թյու

    նը հ

    ասկ

    անա

    լու հ

    ամա

    ր Ձե

    զ օգ

    նութ

    յուն

    է հ

    արկ

    ավո

    ր, խ

    նդրո

    ւմ

    ենք

    զանգ

    ահա

    րել 1

    -800

    -464

    -400

    0 հե

    ռախ

    ոսա

    համա

    րով

    և օժ

    անդ

    ակո

    ւթյո

    ւն ս

    տա

    նալ լ

    եզվի

    հա

    րցու

    մ: Զ

    անգ

    ահա

    րեք

    օրը

    24 ժ

    ամ,

    շա

    բաթը

    7 օ

    ր` բ

    ացի

    տոն

    օր

    երից

    :

    Chi

    nese

    : 這是

    來自

    Kais

    er P

    erm

    anen

    te的

    重要

    資訊

    。如

    果您

    需要

    協助

    瞭解

    此資

    訊,

    請致

    電1-

    800-

    757-

    7585

    尋求

    語言

    協助

    。我

    們每

    週7

    天,

    每天

    24小

    時皆

    提供

    協助

    (節

    假日

    休息

    )。

    Fars

    i :

    ينا

    تعاطلا

    ا

    میمه

    از

    ویس

    Ka

    iser

    Per

    man

    ente

    می

    شدبا

    .گرا

    در

    دنهميف

    ينا

    تعاطلا

    ا به

    ککم

    ازني

    يد،ارد

    ً طفال

    با رهشما

    1-

    800-

    464-

    4000

    ستما

    فتهگر

    و ایبر

    دادام

    نیزبا

    تاسخودر

    نيدک

    .ککم

    و

    يینماراه

    در

    24 تاعس

    وزنرشبا

    7 و وزر

    ه،هفت

    ملشا

    ایزهرو

    يلعطت

    ودوجم

    تاس

    .

    Hin

    di: य

    ह Ka

    iser

    Per

    man

    ente क

    ी ओर से

    महत्वपरू

    ्ण सचून

    ा है। य

    दि आपक

    ो इस

    सचूना क

    ो समझ

    ने के

    लिए मि

    ि की

    जरूरत है,

    तो कृ

    पया 1

    -800

    -464

    -400

    0 पर

    फोन

    करें औ

    र भाषा

    सहायता के

    लिए पछू

    ें। सह

    ायता छु

    ट्टियों क

    ो छोड़क

    र, सप्ताह के

    सातों दि

    न, दि

    न के

    24 घंिे,

    उपिब्ध है।

    Hm

    ong:

    Qho

    v xo

    v xw

    m n

    o ts

    eem

    cee

    b lo

    s nt

    awm

    Kai

    ser P

    erm

    anen

    te. Y

    og k

    oj x

    av ta

    u ke

    v pa

    b ko

    m n

    kag

    siab

    cov

    xov

    xw

    m n

    o, th

    ov h

    u ra

    u 1-

    800-

    464-

    4000

    th

    iab

    thov

    kev

    pab

    txha

    is lu

    s. M

    uaj k

    ev p

    ab 2

    4 te

    ev ib

    hnu

    b tw

    g, 7

    hnu

    b ib

    lim

    tiam

    twg,

    tsis

    xam

    cov

    hnu

    b ca

    iv.

    Japa

    nese

    : Kai

    ser P

    erm

    anen

    teから重要なお知らせがあります。この情報を理解するためにヘルプが必要

    な場合は、 1-

    800-

    464-

    4000

    に電話して、言語サー

    ビス

    を依頼してください。このサービスは年中無休(祝祭日を除く)でご利用いただけます。

    Khm

    er:នេ

    ះគឺជាព័ត

    ៌មាេស

    ំខាេ់ មក

    ពី Ka

    iser

    Per

    man

    ente។ នបសសនេ្ន

    កករតវការជំំេយយ

    ឲ្យបា

    េយល់ដឹង

    ព័ត៌មាេនេះ

    សូមទ

    ូជស័ព្ទនៅនល

    ខ 1-

    800-

    464-

    4000

    េនងនសកសសំំំំេ

    យយខាង

    ភាសា

    ។ ំំេ

    យយគឺមា

    េ 24

    នមា្ងម

    យយ្ងៃងៃ 7 ្ងៃងៃមយយ

    អាទនត

    ្យ ជយមទាំង្ងៃងៃប

    ំណ្យផង។

    Kor

    ean:

    본 정

    보는

    Kai

    ser P

    erm

    anen

    te 에

    서 전

    하는

    중요

    한 메

    시지

    입니

    다. 본

    정보

    를 이

    해하

    는 데

    도움

    이 필

    요하

    시면

    , 1-

    800-

    464-

    4000

    번으

    로 전

    화해

    언어

    지원

    서비

    스를

    요청

    하십

    시오

    . 요

    일 및

    시간

    에 관

    계없

    이 언

    제든

    지 도

    움을

    제공

    해 드

    립니

    다(공

    휴일

    제외

    ).

    Laot

    ian:

    ນີແ້ມ

    ນ່ຂໍມ້ນູ

    ສຳໍຄນັ

    ຈຳກ

    Kais

    er P

    erm

    anen

    te. ຖ

    ຳ້ວຳ່ ທຳ່

    ນຕອ້ງ

    ກຳນຄ

    ວຳມຊ

    ວ່ຍເຫືຼອໃນກ

    ຳນຊວ່

    ຍໃຫເ້ຂ້ົຳໃຈຂ ໍມ້

    ນູນີ,້ ກ

    ະຣນຸຳໂທ

    ຣ 1-

    800-

    464-

    4000

    ແລະ

    ຂ ໍເອົຳກຳນ

    ຊວ່ຍເຫືຼອ

    ດຳ້ນພ

    ຳສຳ.

    ກຳນຊ

    ວ່ຍເຫືຼອມ

    ໃີຫຕ້ະ

    ຫຼອດ

    24 ຊ

    ົ່ ວໂມງ

    , 7 ວນັຕ່ໍ

    ອຳທິດ

    , ບ່ໍລວ

    ມວນັພ

    ກັຕຳ່ງໆ.

    Nav

    ajo:

    D77

    47 h

    ane’

    b7h

    0ln7

    ihii

    1t’4

    ego

    Kais

    er P

    erm

    anen

    te y

    ee n

    ihal

    ne’.

    D77

    hane

    ’7g77

    doo

    hazh

    0’0

    bik’

    i’diit

    88hg0

    0 t’1

    1 sh

    --d7

    koj

    i’ ho

    d77ln

    ih 1

    -800

    -464

    -400

    0 1k

    o sa

    ad

    bee

    1k1

    i’iily

    eed

    y7d7

    7ki[.

    Kw

    e’4

    1k1

    an1’

    1lw

    o’ t’

    11 1

    [ahj

    8’ na

    adiin

    d99’

    ah44

    ’7lki

    dg00

    d00

    tsos

    ts’id

    j9 2

    2’1t

    ’4. D

    ahod

    7lzin

    g0ne

    ’ 47 d

    1’de

    elka

    al.

    Punj

    abi: ਇਹ

    Kai

    ser P

    erm

    anen

    te ਵਲੋਂ ਜ਼ਰੂਰੀ

    ਜਾਣਕਾਰੀ

    ਹੈ। ਜੇ ਤੁਹਾਨੰੂ ਇਸ

    ਜਾਣਕਾਰੀ

    ਨੰੂ ਸਮਝਣ ਲਈ

    ਮਦਦ

    ਦੀ ਲੋੜ ਹੈ,

    ਤਾਂ ਕਕ

    ਰਪਾ ਕਰਕੇ 1

    -800

    -464

    -400

    0 'ਤੇ ਫ਼ੋਨ ਕਰੋ ਅਤੇ ਭਾਸ਼ਾ

    ਸਹਾਇਤਾ

    ਲਈ ਪੁੱਛੋ। ਮਦਦ

    , ਛੁੱਟੀਆਂ ਨੰੂ

    ਛੱਡ ਕੇ,

    ਹਫ਼ਤੇ ਦੇ 7

    ਕਦਨ,

    ਅਤੇ ਕਦਨ ਦੇ

    24 ਘੰਟੇ ਮੌਜੂਦ ਹੈ।

    Rus

    sian

    : Это

    важ

    ная

    инф

    орм

    ация

    от

    Kais

    er P

    erm

    anen

    te. Е

    сли

    Вам

    тре

    бует

    ся п

    омощ

    ь, ч

    тобы

    пон

    ять

    эту

    инф

    орм

    ацию

    , поз

    вони

    те п

    о но

    мер

    у 1-

    800-

    464-

    4000

    и п

    опро

    сите

    пре

    дост

    авит

    ь Ва

    м у

    слуг

    и пе

    рево

    дчик

    а. П

    омощ

    ь до

    ступ

    на 2

    4 ча

    са в

    сут

    ки, 7

    дне

    й в

    неде

    лю, к

    ром

    е пр

    аздн

    ичны

    х дн

    ей.

  • Span

    ish:

    La

    pres

    ente

    incl

    uye

    info

    rmac

    ión

    impo

    rtant

    e de

    Kai

    ser P

    erm

    anen

    te. S

    i nec

    esita

    ayu

    da p

    ara

    ente

    nder

    est

    a in

    form

    ació

    n, ll

    ame

    al 1

    -800

    -788

    -061

    6 y

    pida

    ayu

    da li

    nguí

    stic

    a. H

    ay a

    yuda

    dis

    poni

    ble

    24 h

    oras

    al d

    ía, s

    iete

    día

    s a

    la s

    eman

    a, e

    xclu

    idos

    los

    días

    fest

    ivos

    .

    Taga

    log:

    Ito

    ay im

    porta

    nten

    g im

    porm

    asyo

    n m

    ula

    sa K

    aise

    r Per

    man

    ente

    . Kun

    g ka

    ilang

    an n

    inyo

    ng

    tulo

    ng p

    ara

    mau

    naw

    an a

    ng im

    porm

    asyo

    ng it

    o, m

    angy

    arin

    g tu

    maw

    ag s

    a 1-

    800-

    464-

    4000

    at h

    umin

    gi n

    g tu

    long

    kau

    gnay

    sa

    leng

    guw

    ahe.

    May

    mak

    ukuh

    ang

    tulo

    ng 2

    4 na

    ora

    s ba

    wat

    ara

    w, 7

    ara

    w b

    awat

    ling

    go, m

    alib

    an

    sa m

    ga a

    raw

    na

    pist

    a op

    isya

    l.

    Thai

    : นีเ่ป็นขอ้มลูสําคญัจาก

    Kais

    er P

    erm

    anen

    te หากคณุ

    ตอ้งการความชว่ยเหลอืในการทําความเขา้ใจขอ้มลูนี ้กรณุาโทรไปยงัหมายเลข

    1-80

    0-46

    4-40

    00 เพือ่ขอความชว่ย

    เหลอืดา้นภาษา สามารถโทรตดิตอ่ไดต้ลอด

    24 ชั ว่โมงทกุวนั

    ยกเวน้วนัหยดุเทศกาล.

    Viet

    nam

    ese:

    Đây

    là th

    ông

    tin q

    uan

    trọng

    từ K

    aise

    r Per

    man

    ente

    . Nếu

    quý

    vị c

    ần đ

    ược

    giúp

    đỡ

    để h

    iểu

    rõ th

    ông

    tin n

    ày, v

    ui lò

    ng g

    ọi s

    ố 1-

    800-

    464-

    4000

    yêu

    cầu

    được

    cấp

    dịc

    h vụ

    về

    ngôn

    ngữ

    . Quý

    vị s

    ẽ đư

    ợc g

    iúp

    đỡ 2

    4 gi

    ờ tro

    ng n

    gày,

    7 n

    gày

    trong

    tuần

    , trừ

    ngà

    y lễ

    .

  • This

    pag

    e is

    inte

    ntio

    nally

    left

    blan

    k.

    Recipient 5 SBC_GRP_6550846_5Summary of Benefits and Coverage Letter in English1557 Notice of Non-Discrimination