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Best Practices In Loan Processing: Suggested Best Practices and Reminders January 2020 ©2020 Genworth Financial, Inc. All rights reserved.

Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

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Page 1: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Best Practices In Loan Processing:Suggested Best Practices and Reminders

January 2020

©2020 Genworth Financial, Inc. All rights reserved.

Page 2: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Objective for today is to provide basic file review before passing a file

off to underwriting.

– 1003 or URLA (Uniform Residential Loan Application) Review

– Purchase and Sale Agreement Review

– Liability and Credit Report Review

– Income Review

– Assets review

– Credit review

– AUS Loan Product Advisor® Feedback and DU®

Findings Review

Agenda

Best Practices In Loan Processing 1

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New URLA

Use Of The New Uniform Residential Loan Application Is Required November

1, 2020

Best Practices In Loan Processing 22Best Practices In Loan Processing

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Review Entire URLA

– Property address in USPS format

– Is property a manufactured home? Do you

do manufactured homes? Possible it is

modular? Verify

– Occupancy, does it make sense?

• Other REO? Where do they work?

– Ask the source of down payment? List on

cover letter or notes to file

– Complete two year residence and

employment history completed? Gaps

greater than 30 day addressed?

– Address information consistent to other

documents in the file (i.e. paystub, bank

statements?

– The URLA should be used to cross

reference other documents in the file

URLA

Review Your Final URLA And Last AUS Submission Details Match

Best Practices In Loan Processing 33Best Practices In Loan Processing

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Declarations and signatures

– Permanent resident alien or Non-

Permanent resident alien marked?

• Proper documentation in file?

– Note: The New URLA citizenship is found on

the first page under personal information

– Question a - make sure this section is

correct. If a refi, clearly there has been

ownership before Occupancy - take a

look, does it appear to make sense? If

not, look for explanation or obtain one.

– Taking out additional loans?

– Party to a lawsuit?

– Short Sale, pre-foreclosure, foreclosure,

BKP? Do you have supporting

documents? Waiting period met?

1003

Best Practices In Loan Processing 4

Review the Declarations section carefully

4

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Purchase Agreement

Best Practices In Loan Processing

Carefully Review Purchase Agreement for:

– Sales Price, verify correct in LOS/ Feedback Results

– Stay on top of the loan commit date and estimated closing date! Prioritize.

55

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Carefully Review Purchase Agreement for:

– All pages, exhibits, attachment addendums and signed by all parties

– Look for anything “to be repaired”

– Condition issues that affect safety, soundness and habitability

– Any HOA or condo dues listed in agreement? Include in housing ratios

– Any seller paid fees? Do they exceed what is allowed? Were they entered in the

LOS?

– When can the purchaser take possession? Within 60 days for owner occupied

transactions.

Purchase Agreement

6Best Practices In Loan Processing 6

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Earnest Money and the Purchase Agreement:– Earnest money, does it match the LE? Was it drawn from an account listed on the 1003?

– Did the borrower explain it was a gift? If so, gift documentation applies.

– Does the check amount match the contract amount?

– Has the earnest money check cleared? If not, be sure to NOT double count it by listing in

the details of transaction.

– If your policy is to list in details of transaction when not cleared, then subtract the amount

from balance in asset account to not double count the funds and add comment in “notes”

in your LOS.

Purchase Agreement

7Best Practices In Loan Processing 7

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LiabilitiesBest Practices for Review

Best Practices In Loan Processing 8

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Documentation Matrix – Freddie Mac– Documentation Matrix- December

2019

– Assists with processing and

documenting loan files

– Be mindful of Product Overlays

Best Practices In Loan Processing 9

https://sf.freddiemac.com/content/_assets/resources/pdf/update/docmatrix.pdf

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•Best Practices:

– Review the 1003 section, don’t assume it

was completed properly

– Review credit report, ensure all liabilities

populated correctly (i.e. leases,

mortgages)

– Any judgements or tax liens

– Review pay stubs for additional debt

(undisclosed debt)

– Review bank statements for automatic

loans being paid, alimony or child support

– VODs may report additional loans

– Review credit report inquires – do you

have an explanation in the file or the new

debt verified? Common Error: Debts omitted without

proper documentation

Best Practices In Loan Processing 10

Liabilities and the Credit Report

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Debts Included in the DTI - Freddie Mac

11Best Practices In Loan Processing

Did You Verify Taxes, Insurance And HOA For Properties Owned? Even For

Properties Owned Free And Clear, They Should Be Included

Page 27 doc matrix

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Freddie Mac and Student Loans

12Best Practices In Loan Processing

https://sf.freddiemac.com/content/_assets/resources/pdf/update/docmatrix.pdf

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The total monthly obligation is the sum of the following:– Monthly housing expense (PITIA)

– Monthly payments on installment debts and other mortgage debts that extend beyond ten

months (including deferred installment loans);

– Monthly payments on revolving debts (unless evidence paid off)

• If debt (all types) verified paid by someone else for at least 12 months, the payment may be

excluded; policy includes all types of debts, including mortgages

• Payment history must have no history of delinquencies in the most recent 12-month period

– IRS tax payment plans (if eligible per Fannie Mae guidelines)– Continued on next slide……..

13Best Practices In Loan Processing

Debts Included in the DTI – Fannie Mae

B3-6-05

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The total monthly obligation….cont. (B3-6-05)– 30 Day charge accounts - monthly balance will not be calculated in the DTI, but included

as reserves in the “required funds to be verified”

– Do not omit or mark paid by close

• Verify MOP is “O” on credit report and mapped correctly into DU

– Monthly payments on lease agreements, regardless of expiration date of lease

– Any net rental loss from a rental property

– Properties owned free and clear still have tax and insurance that must be documented and

included and student loans if applicable, see next slide

14Best Practices In Loan Processing

Debts Included in the DTI – Fannie Mae

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Student Loans – Is it Deferred or in Repayment?

15Best Practices In Loan Processing

Fannie Mae Student Loan Policy

B3-6-05

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Employment and IncomeBest Practices for Review

Best Practices In Loan Processing 16

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Documenting Employment and IncomeTwo Year History is Required on the URLA for All Applicants

Borrowers Who Experienced Recent Employment Gaps (e.g. 30

Days), A Letter Of Explanation Is Not Required, But The Seller

Remains Responsible For Establishing The Employment Is Stable,

Which May Require Analysis Of Recent Employment GapsBest Practices In Loan Processing 17

Freddie Mac Documentation Matrix

Best Practices In Loan Processing 17

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Documenting Employment and Income

18Best Practices In Loan Processing

Do Not Lump Income Types Together

Break Out Income Type For Proper AUS Results

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Reminders:

– The borrower’s name and SSN# must be consistent with the application

(Spelling, middle initial or a JR or III).

– Computer generated?

– If paid hourly, the number of hours must be noted on the paystub

– Dated within 30 days of application; if stale dated, obtain a more recent stub

– YTD income must be provided and should be consistent with monthly income

– Note any commission, overtime, or bonus income

– Review for possible liabilities that may need to be included in your debt ratio

(child support, alimony, IRS garnishment or a new loan take out)

– If automatically deposited, cross reference the income to the bank statement

– We are calculating income but also validating the document, does employer

match back to application? To the W-2?

Pay Stubs

Best Practices In Loan Processing 19

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Review Pay Stub W-2 Any Problems?

Best Practices In Loan Processing 20

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Any Problem With This Paystub?

Julie Jewell

999-44-4545

Best Practices In Loan Processing 21

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W-2 Review Reminders:

– Name and SSN# must match the application and also the pay stub

– Applicant’s address should also match the 1003 and bank statement mailing

address

– W-2s should be the most recent one or two (if required) – read the feedback

– Is the yearly income /12 consistent with current monthly income? If not, obtain

explanation.

– Employer addresses match application

– Employer ID# must be valid (XX-XXXXXX) is the proper format

– FICA and Medicare withholding based on wages can be checked

– You generally should NOT have the employer’s copy or the Social Security

Administration copy

– Review with 4506t tax transcripts if provided

Examining W-2s

Best Practices In Loan Processing 22

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Review the W-2 - Any Problems Here?

Best Practices In Loan Processing 23

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Review the VOE When It Comes Back In:

– Forms should be signed, dated with signature and printed name of employer

– If faxed, note the origin of the faxed document - Is it coming from the employer?

– Income consistent with application?

– Is bonus or overtime likely to continue? Probability of continued employment?

– Review for different handwriting styles, cross outs, white out or cutting and

pasting

– Should it be handwritten? Large corporations, probably not.

– Time on job and position title matches to 1003

– Verify document does not expire prior to note date (Typically documents valid for

four months)

– REMEMBER TO OBTAIN THE VERBAL VERIFICATIONS WHEN REQUIRED

AS WELL

Written Verification of Employment

You Must Review The Actual Document For Completeness. Does It Support The

Transaction? If Not, Get Additional Information Before Submitting To Underwriting.

Best Practices In Loan Processing 24

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25Best Practices In Loan Processing

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One-year management history or ownership of a primary home

income (Section 5306.19c)(ii) March 1, 2019

– The borrower must own a Primary Residence to use rental income to qualify

when purchasing a new rental property; and

– Whether purchasing a new rental property or converting a Primary Residence

to a rental property, if the Borrower does not a minimum of one-year

investment property management experience

• The rental income can only offset the PITI of the rental property; and

• Rental income exceeding the PITI cannot be added to the Borrower’s gross monthly

income to qualify

26

Freddie Mac Long Term Rental Income

Best Practices In Loan Processing

Page 28: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Updated December 2019

– Tool to assist in determining

requirements for documenting and

using rental income from subject or

other property the borrower may

own

– Genworth also has calculating

rental income webinar specific to

calculating rental income

27

Freddie Mac Rental Income Matrix

Best Practices In Loan Processing

https://sf.freddiemac.com/search-results?bq=custom_ss_keywords%3A%20%22rental%20income%20matrix%22%5E1000&q=Rental%20income%20matrix

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Fannie Mae Selling Announcement SEL

2019-08

– Effective for all DU casefiles submitted on or after

the weekend of December 7 and for manually

underwritten loans with application dates on or

after December 7, 2019.

28Best Practices In Loan Processing

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Selling Guide October

29Best Practices In Loan Processing

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Fannie Mae Seller Guide General Guidelines and Rental Income Forms*

– Borrowers that have a history of renting the subject or another property, typically

income is reported on IRS Form 1040 Schedule E

– Properties owned by businesses, such as an LLC or S Corp or Partnership,

rental income is found on IRS Form 8825 (attached to the business return)

– If borrower’s tax returns do not accurately reflect the ongoing income and

expenses of the property, lenders may be justified in using fully executed current

leases for:

• Purchases

• Refinance in which the borrower purchased the rental during or subsequent to the last

tax return filing and is properly documented

• Refinance of a property that experienced significant rental interruptions such as

renovation or a casualty loss that is properly documented

– When the subject property will generate rental income and is NOT on the tax

returns, one of the following Fannie Mae forms must be used to support the

income-earning potential

• One-unit properties: Single-Family Comparable Rent Schedule (Form 1007)

• For two-to-four unit properties: Small Residential Income Appraisal Report (Form 1025)

30Best Practices In Loan Processing

*See additional Fannie Mae requirements for primary housing expense and history owning and managing a rental property

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Effective December 2018

– All commission income will be treated the

same

– Individual returns or tax transcripts will not

be required (unless borrower files a

schedule C then tax returns will be required)

– Updated the policy regarding commission

income and unreimbursed expenses due to

the recent changes made by the IRS that

are effective with the reporting of 2018

federal income taxes

– Fannie Mae has removed the requirements

for IRS form 2106 and updated the

automobile allowance policy.

– The full amount of an automobile allowance

may now be included as income and the

lease or financing expenditure must be

included as a debt

31

Fannie Mae 2106 Policy Updated

Best Practices In Loan Processing

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Commission Income

– Effective February 2019

32

Freddie Mac 2106 Policy

Best Practices In Loan Processing

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Assets and Reserves Asset Documentation Reminders and Best Practices

Best Practices In Loan Processing 33

Page 35: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Review the URLA

– Review total assets listed on URLA with total funds to be verified on AUS

– Do you have enough funds verified?

– If not, contact borrower for source of additional funds. Where will they come

from…gift?

Asset Documentation

Best Practices In Loan Processing 34

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Assets and Reserves

If reserves are required, document that the borrower has sufficient

reserves from acceptable sources.– Reserves are dependent on:

• Risk of the loan file and how many properties the borrower owns

• Property and occupancy type

• Product and underwriting type

Always verify your applicant disclosed all assets, as they can reduce

risk– Findings report will indicate if you must verify them

•General Levels of Documentation:

–Read, Read, Read!!!

– Read your Loan Product Advisor Feedback report for documentation requirements

• One or two months – document to the Feedback requirements

– Be sure to read how much you need to verify

– Did you obtain ALL pages to the asset statement?

– Are gift funds being used? Is it properly documented?

– Assets documentation valid for four months, for both existing and new construction

Best Practices In Loan Processing 35

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Large Deposits and Recently Opened

Accounts

The lender must investigate any indication of borrowed funds. These

must be identified differently, based upon how the asset account was

verified…– A large deposit and any single deposit that is 50% or more of the total income being used

to qualify

– If using the funds, lenders must obtain borrower’s written explanation and documentation

of the source of large deposits that are reflected on bank statements

– Lenders must investigate accounts opened within 90 days of the application date and

account balances that are considerably greater than the average balance reflected on the

Verification of Deposit Form 1006

– Lenders should request an updated statement for asset statements that are older than 45

days from application

36Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

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Guidance on Large Deposits

37Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

Page 39: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Additional Guidance on Large Deposits

38Best Practices In Loan Processing

Fannie Mae Selling Guide Chapter B3-4.2-02 Depository Accounts (12/06/2016)

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39Best Practices In Loan Processing

Large Deposits & Recently Opened Accounts

Freddie Max Documentation Matrix December 2019 Page 20

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When Reviewing Bank Statements, Look for the Following:

– The bank statement: is the borrower’s name, account #, and address consistent

with 1003?

– Verify statement includes an account number (it can be truncated to four digits)

– Did the applicant provide the most recent one or two months statements?

• They should be dated within 45 days of the loan application – REVIEW!

– Are all large deposits explained and sourced if using those funds, if not, are that

backed out of Loan Product Advisor or DU?

– Review also for:

• Regular payroll deposits should be verified against pay statements

• Automatic loan payment withdrawals

• If a purchase transaction, review to see if the earnest money check has cleared

• Alterations, cutting and pasting, white-out, deletions or cross-outs

• ALL pages of the statement have been provided

• Does the time period in the statement cover 30 days worth of transactions?

• Are there overdrafts or insufficient funds?

Asset Documentation Review

Best Practices In Loan Processing 40

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Review the VOD

If Using a VOD, Review…..

– Who completed it; Name, Title, Date…can you read it?

– Current balance vs. average balance? Large increase? Did you check?

• If large increases, that large increase must be addressed or sourced

– The date the account was opened:

• If opened in the last 90 days, verify the source of the deposited funds

– Average balance

• If not shown, you must review the bank statements or return the VOD to the bank for

completion

– Any loans listed? Include in DTI if guidelines require.

– Any difference in names or co-owners?

– Have you heard of the financial institution?

Best Practices In Loan Processing 41

You Must Review The Actual Document For Completeness - Does It Support The

Transaction; If Not, Get Additional Information Before Submitting To Underwriting

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VOD Review

42Best Practices In Loan Processing

SAMPLE

Page 44: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

Some Reminders:

– A bank generated print out can be acceptable, but it must be signed and

stamped by the institution/teller and meet Fannie Mae or Freddie Mac criteria

– Enter each asset separately, according to account type

– Verify you have all pages of the asset statement

– Review for large deposits and remove any unsourced funds that are not needed

– Do you need one or two months statements? Read your findings report or

feedback certificate

– Do you have consecutive and most recent statements?

– Does transaction require reserves? Read the Feedback results.

– Additional funds needed to payoff a judgment, tax lien, pay down an account

– Support bank statements with VOD, or VOD with bank statements if needed

Asset and Reserves - Best Practices

43Best Practices In Loan Processing

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Important Updates About ReservesEffective for Loans Submitted and Resubmitted On or After

November 12, 2017

44Best Practices In Loan Processing

– Loan Product Advisor will determine reserves for

additional properties owned and obligated on when

subject is a second home or investment property

– Data accuracy is critical

– Enter all eligible assets

– Enter details for each additional 1-4 unit residential

property in which the borrower has ownership interest

and is obligated on the financing

– Specifically:

– Property disposition

– Subject property

– Current resident

– Liabilities associated with each property?

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Multiple Financed Property Reserve Policy

45Best Practices In Loan Processing

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DU determines the reserves required for the other residential financed

properties (excluding the borrower’s principal residence and the

subject property). The reserve amount is determined by applying a

specific percentage to the aggregate of the outstanding unpaid

principal balance (UPB) for all mortgages* and HELOC’s disclosed on

the application. The percentage is based on the number of financed

properties.

Borrowers with Multiple Financed Properties

– Fannie Mae Reserve Requirements

46Best Practices In Loan Processing

*If marked paid by close, omit or if associated with subject property, not included.

Page 48: Suggested Best Practices and Reminders · Best Practices In Loan ProcessingBest Practices In Loan Processing 33. Declarations and signatures –Permanent resident alien or Non-

AUS Findings and Feedback ReviewBest Practices for Review, 1008/1003/DU/LPA Messages

Best Practices In Loan Processing 47

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Loan Product Advisor Feedback Certificate

48Best Practices In Loan Processing

Review The Feedback Certificate

•Review:

– Recommendation

– Eligibility

– Most recent submission

– Documentation level

• Standard

• Streamlined

– Appraisal requirement

– Read ALL messages on

the Feedback results

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Loan Product Advisor Feedback Certificate

49Best Practices In Loan Processing

•Review:

– Verify with 1008, does it

match

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Income/Employment Messages

50Best Practices In Loan Processing

•Documentation “Level” determines the documentation required

– Note: Many messages say “if”, so they apply only “if”….

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Loan Product Advisor Feedback Certificate

51Best Practices In Loan Processing

Review All Feedback Certificate Messages

•Verify and review:

– Read ALL messages on the

Feedback results

– Do you have the supporting

document?

– Did you look at the supporting

document?

– Document to the results (i.e.

one year W-2 required, verify

only one is included in the

submission package to

underwriting)

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The Checklist

52Best Practices In Loan Processing

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Easy To Read Funds To Verify

Best Practices In Loan Processing 53

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Additional Funds To Be Verified

54Best Practices In Loan Processing

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Desktop Underwriter Findings Best Practices for Review

Best Practices In Loan Processing 55

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DU Findings Report

56Best Practices In Loan Processing

Risk/Eligibility

– Why NOT eligible

– How underwritten (specific

product/program)

– Potential inaccuracies

Potential Red Flag Messages:

– Social Security alerts

– Valuation concerns

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MI Message Verify Premium Amount Included in DTI For DU or Loan

Product Advisor for that matter

–Genworth Rate Quote in file to support MI premium used?

Best Practices In Loan Processing

Sample DU Findings Report

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Verification Messages Broken Out By Topic:

–Credit and Liabilities

• Bankruptcy, foreclosures, charge offs, omitted accounts-do you have proper

documentation

• What accounts were indicated as “to be paid off”

• Mortgage that need additional attention

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DU Findings Report

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Read Funds Section and Verify No Additional Funds are Needed

– Submit only statements that needed for the transaction; It takes time for

underwriters to review documents that are not needed.

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DU Findings Report

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Fannie Mae Website

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https://www.fanniemae.com/singlefamily/originating-underwriting

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Fannie Mae Website

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https://www.fanniemae.com/singlefamily/originating-underwriting-training

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Fannie Mae Top Trending Questions

Avoiding Common Underwriting ErrorsBest Practices In Loan Processing

https://www.fanniemae.com/content/faq/trending-questions-lenders-faqs

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Genworth Underwriting Guidelines

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mi.genworth.com

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Genworth MI Top Decision Errors

Best Practices In Loan Processing

https://new.mi.genworth.com/underwriting-tips-and-credit-policy

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Genworth MI Decision Tips Updated Every Quarter

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Contract Underwriting Submission Tips

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https://new-content.mortgageinsurance.genworth.com/documents/contract-svcs/12930753.CSTips.Q418.pdf

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Contract Underwriting Submission Tips

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Contract Underwriting Submission Tips

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Contract Underwriting Submission Tips

71Best Practices In Loan Processing

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Best Practices In Loan Processing

https://sf.freddiemac.com/

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Best Practices In Loan Processing

file:///C:/Users/213029011/Downloads/lpa_resources%20(2).pdf

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Documentation and Rental Income

Matrix– Documentation Matrix Updated

December 2019

– Rental Income Matrix Updated

December 2019

– Assists with processing and

documenting loan files

– Be mindful of Product Overlays

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Genworth Rate Express®

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mi.genworth.com

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Genworth Underwriting Guidelines

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mi.genworth.com

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LOS Connections

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mi.genworth.com

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Training Tools and Information

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mi.genworth.com

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Training Tools and Information

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Additional MI Site Information

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➢ ActionCenter®: 800 444.5664

➢ Your Local Genworth

Regional Underwriter

➢ Your Genworth Sales

Representative

Your Genworth Resources

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Legal Disclaimer Genworth Mortgage Insurance is happy to provide you with these training materials. While we strive for‏

accuracy, we also know that any discussion of laws and their application to particular facts is subject to

individual interpretation, change, and other uncertainties. Our training is not intended as legal advice, and is

not a substitute for advice of counsel. You should always check with your own legal advisors for

interpretations of legal and compliance principles applicable to your business.

,GENWORTH EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED‏

INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, WITH RESPECT TO THESE MATERIALS AND THE RELATED TRAINING. IN

NO EVENT SHALL GENWORTH BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR

CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE TRAINING AND

THE MATERIALS.

Genworth Mortgage Insurance Offers A Comprehensive Suite Of Training

Opportunities To Boost Your Know-How, Benefit Your Bottom Line, And Serve Your

Borrowers Better. Visit mi.genworth.com To Learn More.

Collateral Underwriter®, Home Ready® and Desktop Underwriter® or DU® are registered trademarks of Fannie Mae

Loan Product Advisor®, Home Possible®, Loan Collateral Advisor® and Home Value Explorer® (HVE®) are registered trademarks of Freddie Mac

ActionCenter®, Homebuyer Privileges® and Rate Express® are registered trademarks of Genworth Mortgage Insurance

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