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AASIF MAHMOOD AAKAR CHS LTD A-501 NEAR HADERI CHOWK NAYA NAGAR MIRA ROAD(E) Mobile-9833626673 [email protected]
CURRICULAM VITAE
OBJECTIVES
My Career objective is guided by challenges, variety in learning and opportunities for growth. In this stage of career I would like to obtain employment in an industry which will make use of my skill for benefit of my employer & furtherance of my career.
EXPERIENCE2.working with tata croma (since 21st Jan 2010 till now)
Job responsibilities Handling team of 12 staff
identifying and fulfilling customer needs Keep updating and fulfilling customer needs.
To achieve the given targets, stock checking, grooming standard of staff To convert walk in into prospects and close the sale
impervising and training of sales staff and implementing staff related regulation such as store timing and staff dress code
Checking and reviewing precious stock on daily basis Co-ordination with dc for proper stock for the store
Handling delivery of goods of the customer Controlling the shrinkage at store and dc level.
1. Shop24Seven India Ltd. (Hinduja Group))(1s june to 24TthMarch 2009 as a customer care executive)24th march till 29th December promoted to supervisorJob Responsibilities Understanding customers concern. Handling Customers queries regarding inquiry, request,
complaints, network problems and other issues for prepaid & post paid connections and providing appropriate solution for the same.
Training fresher about how to handle the calls & understand customers concern.
Monitoring of calls, analyzing it and giving appropriate resolution and feedback about the same.
Updating team members about the new updates Making up sales of Value added services on call.
QUALIFICATION
Academic
B.Com in year 2011tamilnadu Open University.
HSC in year 2004 from DAV COLLEGE.
SSC in year 2002 from DAV High School.
Professional 1 year Diploma course in Business Management from Welingkar Institute of Research & Management. Matunga
(Central)
PERSONAL DETAILS
Date of Birth 1st MARCH 1988.
Marital status SINGLE.
Nationality Indian.
Languages Known English & Hindi.
Religion Islam.
Hobbies Listening Music, Playing Cricket.
I hereby the above given information is true as per my knowledge and belief.
Place : ________________
Date : AASIF MAHMOOD.
