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Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Page 1: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

Successful Chapter Programming

Volunteer Leaders Webcast SeriesAugust 22, 2013Sherry Johnson, SPHR

Field Services Director – Southwest Central Region

Page 2: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Today’s PresentersSuccessful Chapter Programming

Sherry Johnson, SPHRSHRM Field Services Director Southwest Central Region

Cathleen Hoffmann, SPHR, MBAArkansas SHRM State Conference Committee Chair; and, Northwest Arkansas SHRM (NOARK) Director of Programs

Page 3: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Today’s AgendaSuccessful Chapter Programming

• Strategic Planning• Where to Find Speakers• Challenges• How to Decide on Topics• Core HR Topics• Measuring Success• Program Topic Analysis• SHRM Resources• Best Practices – Case Study

Page 4: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Strategic PlanningProgram Planning, Marketing & Branding

• SWOT Analysis– Marketing Plan Objectives

• Raise awareness in the business community• Increase membership• Increase participation and engagement of membership

• Branding– Change your logo by adding a tagline– Develop Ad Campaign – Dedicate financial resources to advertising

• Program Objectives– To provide HRCI Credit pre-approved– To increase Networking opportunities– Use CORE HR topics– Hire engaging speakers– Ensure a comfortable environment– Develop Career Emphasis Groups

Page 5: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Where to Find SpeakersSuccessful Chapter Programming

Referrals from membership Referrals from other SHRM chapters

– Network with other chapters Use speakers from other SHRM affiliate conferences and

events– National, Regional, State, Local

Referrals from other non-profit organizations Government agencies Well-known local professionals Let them come to you – How?

– Law Firms, Consulting Companies, etc. Special Interest Groups (SIGs) and Core Emphasis

Groups (CEGs) SHRM Speakers Bureau SHRM Chapter Speaker List

– Speakers, Available Topics, Locations, Fees

Page 6: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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ChallengesSuccessful Chapter Programming

Appealing to various backgrounds and levels of technical HR experience

Keeping it interesting & relevant Scheduling conflicts Overcoming a poorly received speaker Speakers making a sales pitch Cost of higher quality speakers

Page 7: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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How to Decide on TopicsSuccessful Chapter Programming

Member surveys Evaluations Board recommendations Legal updates HR hot topics, relevance SHRM HR Magazine; publications

Page 8: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Core HR TopicsSuccessful Chapter Programming

• Compensation & Benefits• State Salary Survey• 401k

• Employee Relations• Generational Differences

• Hiring & Staffing• The Art of Effective Interviewing

• Transition• Networking

• Ethics• Ethical Decision Making in Organizations

Page 9: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Measuring SuccessSuccessful Chapter Programming

Evaluations for each session– Track evaluations and look for trends

Survey those in attendance– Satisfaction with the Event– Atmosphere– Food– Environment– Suggestions– Recommendation of SHRM Memphis events

Ask attendees– Some will not complete evaluations

Number of attendees– Track attendance to determine average and look for trends

Page 10: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Program Topic AnalysisSuccessful Chapter Programming

Results . . .• Members like:

• Legal Updates• Diversity & Inclusion

• Hot Topics in HR:• Employee Engagement in this Economy

– Work-Life Balance• Succession Management

– Talent Management, Skills Gaps, Aging Workforce, etc.

• Positive Thinking in the Workplace

• Suggested topics:• Healthcare Reform• Immigration• USERRA• HR: A Strategic Change Agent

Page 11: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM ResourcesSuccessful Chapter Programming

www.shrm.org/vlrc

Page 12: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM Presentations for Chapter and State Council Use

Do you need a presentation for a chapter meeting?

These PowerPoint presentations and scripts were developed for chapters and state councils to use when they have a need for programming but do not have a speaker. A brief description of the presentations is also available for you to submit the program to HRCI for re-certification credit.

• SHRM: Your Career Partner (PowerPoint presentation)• SHRM: Your Career Partner (Script) • New! HR Scenario Planning: Key Tool for Managing Economic Uncertainty • New! Business Ethics for HR Professionals

Click here to access these presentations: Presentation for Chapters and State Councils

SHRM ResourcesSuccessful Chapter Programming

Page 13: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM Foundation DVD Series

Through interviews with top executives, these educational DVDs present real-world case studies of strategic HR in action.

These videos are ideal for use in SHRM chapter programs. Use the companion discussion guides and PowerPoint presentations to create high-impact presentations for professional development or classroom use.

SHRM Foundation DVDs are used in more than 400 universities in 43 countries.

SHRM ResourcesSuccessful Chapter Programming

Page 14: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM Speakers Bureau

Members of the SHRM Staff may be available to speak on the following topics:

• HR Governmental Update - (please specify from the options listed below): HR Public Policy: The 113th Congress and the Second-Term Obama Administration HR Regulatory and Judicial Outlook for the Obama Administration HR State Public Policy Outlook SHRM Advocacy Team: Shaping HR Public Policy

• Global HR: Strategies for a Flatter World • Best Practices in Talent Management Strategy • The Business Case: Why Diversity and Inclusion are Good for Business • The Future of HR: What's Next for the Profession? • Making Sense Of Social Media As A Tool For Hr Professionals. • Workplace Flexibility: The Next Imperative For Business Success And HR Leadership • The HR Professional Competency Model: A Roadmap for Success • Energize and Engage: How Inclusion Supercharges Employee Satisfaction and Performance • Avoiding the Boomer Drain: HR Strategies and Best Practices • New! When 9 to 5 Goes Bust: Making Workflex a Reality in Your Organization

We attempt to fulfill as many speaking invitations as is feasible. To ensure we have adequate information for making scheduling decisions, please complete the online request form at http://apps.shrm.org/speakers/speakers_form.asp

SHRM ResourcesSuccessful Chapter Programming

Page 15: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM Advocacy Team Initiative2010-2014 Target States

2010 2011 2012 2013 2014

1 Alabama Delaware Colorado Alaska Hawaii

2 Arkansas Illinois Connecticut Arizona Kentucky

3 Florida Nevada Georgia Louisiana Massachusetts

4 Kansas New Mexico Idaho Michigan Mississippi

5 Maine Ohio Indiana Minnesota Missouri

6 Nebraska Oregon Iowa Montana New Jersey

7 New York Pennsylvania Maryland New Hampshire North Dakota

8 Rhode Island Texas Oklahoma North Carolina South Dakota

9 Washington Virginia Tennessee South Carolina Utah

10 Wisconsin West Virginia Wyoming Vermont

11 California California California California California

Chatrane BirbalSenior Member Advocacy [email protected] 703-535-7476 (W)

www.shrm.org/advocacy

SHRM ADVOCACY TEAM: SHAPING HR PUBLIC POLICY As an HR Professional, you are uniquely positioned to shape the development of federal and state workplace laws and regulations. This presentation takes you through the basic steps of becoming involved in the public policy process; best practices for contacting, meeting, and building lasting relationships with elected officials and their staffs; and effective ways to communicating the HR professional's perspective on key workplace issues. You will also learn about the initiative SHRM has launched to create a nationwide member advocacy network of HR Advocates, collectively known as the Advocacy Team, or A-Team.

Page 16: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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SHRM Workplace Flexibility Initiative2012-2014 Target States

2012 2013 20141 Alaska Alabama Arkansas

2 Arizona Colorado District of Columbia

3 Florida Connecticut Georgia

4 Idaho Delaware Iowa

5 Maine Hawaii Kentucky

6 Michigan Indiana Massachusetts

7 Minnesota Kansas Mississippi

8 Missouri Louisiana New Mexico

9 Nevada Montana Ohio

10 New Hampshire Nebraska Rhode Island

11 New York New Jersey South Carolina

12 North Dakota North Carolina Utah

13 Oklahoma South Dakota Vermont

14 Pennsylvania Tennessee Wisconsin

15 Texas Washington Wyoming

16 West Virginia

17 California California California

Cassidy NealWorkplace Flexibility Program [email protected] 703-535-6086 (W)512-705-8065 (C)

http://www.shrm.org/hrdisciplines/benefits/Pages/workflex.aspx

Presentation 1WORKPLACE FLEXIBILITY: THE NEXT IMPERATIVE FOR BUSINESS SUCCESS AND HR LEADERSHIPWorkplace flexibility has become a key business strategy to leverage the talents and skills of today’s increasingly diverse, aging, and multi-generational workforce. In this session, you will learn how flexible work arrangements such as job sharing, flexible scheduling, phased retirement, and telecommuting can drive employee engagement, productivity, retention, and benefit your organization’s bottom line. You will also examine key HR strategies for implementing flexibility as well as legal issues to consider. And you will hear about new resources and opportunities as a result of SHRM’s partnership with the Families and Work Institute, including the “When Work Works” initiative.

Presentation 2When 9 to 5 Goes Bust: Making Workflex a Reality in Your OrganizationYou might be convinced of the value of workplace flexibility, but how can you make it work in your organization? In this presentation, you will hear award-winning strategies, practical tips and advice from best-practice companies to help you design a Workflex program uniquely suited to the needs and culture of your organization. Among other insights, attendees will learn the four key steps to building a successful program, including building the business case, customizing a Workflex program, incorporating change management strategies, and implementing Workflex for success.

Page 17: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Successful Chapter ProgrammingBest Practices

• Arkansas SHRM (ARSHRM) Professional Development Director

• 2013 ARSHRM State Conference Committee Chair

• Northwest Arkansas SHRM (NOARK) Director of Programs

• 2008 NOARK Human Resource Professional of the Year

• 2011 Arkansas "Outstanding" Human Resource Professional of the Year

• SHRM Learning System Instructor• National Association of Female

Executives (NAFE)

Cathleen Hoffman, SPHR, [email protected]: (479) 621-4313

Page 18: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Topic Ideas?Successful Chapter Programming

• Advertisements you get via e-mail…

• SHRM Learning System Modules

• Survey your members

• Rotate your committee members for fresh ideas.

• Look at what other chapters are doing.

• Hot News Topics

Page 19: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Where do you find your speakers?Successful Chapter Programming

• Ask your chapter members—You have experts among you!!!

• Ask your vendors.

• Ask professors/teachers at your Universities/Colleges in your area.

• Put a “Call for Presenters” on your chapter website.

• Non-Profits are great speakers.

Page 20: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Where do you find your speakers?Successful Chapter Programming

Social Media

• Facebook

• Friend other chapters, state councils, conference pages

• Twitter

• Follow chapters, state councils, conferences

• Live chats

• Ex. #SHRMchat

Page 21: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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When do you have your meeting?Successful Chapter Programming

• How do you decide?

• Breakfast

• Lunch

• After Hours

• Survey

• Look at attendance at the different meetings

• What kind of program is it?

Page 22: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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How do you know if your meeting was successful?Successful Chapter Programming

Evaluations—Best Practices

• Short

• Timely

• Use the results to make changes if needed.

Page 23: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Questions? Successful Chapter Programming

Page 24: Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region

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Thank You!

Sherry Johnson, SPHR

Field Services Director Southwest Central RegionAR, LA, MO, OK, TX

[email protected]

703-535-6255 (W)

@SHRMSherry

Successful Chapter Programming