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Success is Simply Human HERUG Yvette Cameron GVP, SAP SuccessFactors Strategy April, 2016

Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Page 1: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

Success is Simply Human

HERUG

Yvette Cameron

GVP, SAP SuccessFactors Strategy

April, 2016

Page 2: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

2 © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Page 3: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Digital Business Models are DISRUPTIVE

Page 4: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

4 © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Taxi Companies substituted… … by UBER rides.

Hotel business becomes… … AirBnB room-sharing.

Top communication companies… … own no telco networks.

Selling cars becomes… … providing mobility services.

One size fits all HigherEd becomes… … personalizes, just-right education

OnPremise software… … moves to the Cloud.

Digital Transformation… …A Few Examples

Page 5: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Journey to Transformation

… is through the Cloud

Page 6: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Dynamics of engaging people are changing

Standardization & Simplification

Battle for Talent

Multi-generational

Evolving Workforce

All in? Or checked out?

Page 7: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal 7

Page 8: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal 8

Page 9: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Companies which rank

employee engagement as

imperative to achieving

business success.

Harvard Business Review

71%

“All In” People = Extraordinary Results

Page 10: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Digitally disengaged

Digital natives Digital immigrants

Digital voyeurs Digital holdouts

5 Generations

Page 11: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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83% of executives

indicate they’re

increasingly using

contingent workers

Total Workforce

Page 12: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

HR Lacks Standardization / Requires Simplification

Complexity consumes more resources than

necessary – capital that could be used more

effectively elsewhere

74% of business leaders say that complexity

inhibits companies’ ability to meet goals

Source: Knowledge@Wharton Future of Work Study Survey

Non-standard processes

Multiple stakeholders

Outdated technology

HR is no stranger to complexity

Entering new markets / M&A

Changes in regulation and compliance

Big Data

Page 13: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Engaged

Employees

are

All-In

People

Page 14: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Change Is in the Air “Annual Performance

Reviews Underperform”

“Yes, Everyone Really Does

Hate Performance Reviews”

“Kill Your Performance Ratings”

“Time to Kill Forced

Rankings?”

Page 15: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Consumer-style experiences are expected

Modern

User

Interfaces

Anytime,

Anywhere

Information-

fueled Personalized,

Contextual

Collaborative

Page 16: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Organizations that embrace learning

outperform the competition

Bersin & Associates, 2012

more likely to

be first to

market

greater

employee

productivity

better response

to customer

needs

greater ability to

deliver “quality

products”

more prepared

to meet future

demand

more likely to

be market

share leaders

46% 37% 34%

58% 26% 17%

Page 17: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

The Robots are Coming !!

Fear of

obsolescence

Page 18: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Tomorrow’s Jobs Don’t Exist Today

18

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© 2016 SAP SuccessFactors All rights reserved. Internal 19

Business is

Transparent

Employer brand

matters

Page 20: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Manage the Total Workforce

Page 21: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

=

Total Workforce Management

+

Page 22: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

How do we enable results?

22

With a solution that is:

• Simple to Run

• Simple to Use

• Simple to Succeed

Page 23: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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SAP SuccessFactors solution breadth and depth Supporting your total workforce

23

Page 24: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Simple to Run

24

Page 25: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

SAP ERP HCM Simplifying HCM processes and user experience

Page 26: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

SAP SuccessFactors Employee Central Complete Core HR System of Record and Engagement in the Cloud

Employee Recordkeeping

Organizational Management

Global Benefits

Case Management (HR Help Desk)

Apprentice Management

Time and Attendance Management

Payroll

Localization

Integration

Page 27: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

1062

Employee Central Momentum

2010 2011 2012 2013 2014 2015

Page 28: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Cloud Scale: 40M+ users, 4,800+ customers

© 2016 SAP SE or an SAP affiliate company. All rights reserved. CONFIDENTIAL

36.1 million

Performance & Goals

24.5million

Learning

15.8 million

Compensation

21.8 million

18.5 million

10.9million

Employee Central Recruiting SAP Jam

11.2 million

Workforce Analytics & Planning

19.0million

Succession & Development

Page 29: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Simple to Use

29

Page 30: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Mobile, Easy, Useful

30

iOS Watch

Android

Page 31: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Notify project teams

Reschedule training

Stop Paycheck

Adjust expense reporting Notify co-workers

Reroute financial approvals

Reroute candidates

Job Transfer

Leave of Absence

Manager Changes

Global Assignment

New Project

New Manager

Goal Change

Provision

Intelligent Services

Built-In Intelligence

Page 32: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Simple to Succeed

32

Page 33: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Local compliance and global best practices Supporting the world through a local lens

1,500+ regulatory

updates in solutions annually

4 1

languages

Solutions

localized for

75

© 2015 SAP SuccessFactors All rights reserved. Internal 33

countries Payroll

localized for

33 countries

Page 34: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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• Pre-delivered Talent Questions

• Industry-specific Job Descriptions

• Job Families

• Skills Catalog

• Competencies Catalog

• Learning Reports and Dashboards

• Recruiting Best-practice Templates

• International and

Country-specific Reports

• Compensation Metrics and Reports

• Workforce Analytics Metrics

• Core HR Workflows

• Assessment Coaching Assistant

• Assessment Writing Assistant

• Goals Catalog

• Comprehensive Benchmarking

• Live Compensation Dashboards

Built-in decision support We’ve learned from the best, and made it a practice

34

19,500+ Unique HR

content elements

Page 35: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal

Powered by SAP HANA

Build something completely new with SAP HANA Cloud Platform

Expand on what we deliver with SAP SuccessFactors Extension Center

Unlimited extensibility

Page 36: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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SAP HANA Cloud Integration

SAP HANA Cloud Integration

Engineered

for the Cloud

Prepackaged

Integration Flows

Community and

Marketplace

Multi-level

Security

SAP

On-Premise

3rd Party

On-Premise

3rd Party

Cloud Solutions

SAP Cloud Applications (SuccessFactors, Cloud for Customer, Ariba, Concur,

SAP S/4HANA, SAP Financial Services Network)

Page 37: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Where are you on the Digital Transformation

Journey?

Whatever your starting point and strategy, SAP is enabling your digital

workforce transformation with key scenarios to extend your current

investments with new possibilities in a high-return, low-risk approach.

Talent Hybrid Side-By-Side Core Hybrid Full Cloud

1 2 3 4

Page 38: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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Digital Workforce Transformation: Proven options

for SAP customers SAP ERP HCM

Time & Attendance

Payroll

Personnel Administration &

Organizational Management (PA & OM)

No- Replace

Need Talent Need Some

Locations

“Talent Hybrid” “Side-By-Side”

And/or

Yes - Keep

Core HR OK?

“Core Hybrid”

Keep Payroll

and T&A on-

premise

“Full Cloud”

Move all to cloud

3 4 1 2

Page 39: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

© 2016 SAP SuccessFactors All rights reserved. Internal 39

We Invite You to Take the Journey with Us

Page 40: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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ALL IN!

Page 41: Success is Simply Human - Duke Universitysites.duke.edu/herug2016/files/2016/04/2-0830-F-5-SAP-HCM-Direction-Success-Factors.pdfSAP HANA Cloud Integration SAP HANA Cloud Integration

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We think the answer is simple …

© 2015 SAP SuccessFactors All rights reserved. Internal 41