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Success Intelligence
Mindshift: Valuing Others to Create Success
Avril CarsonDirector of The Happiness Project
& Success Intelligence
Success is infectious - if you
catch it
SUCCESSISNOWHERE
Success-Focussed
GREATER SUCCESS+
at GREATER SPEED+
with CONSTANT UNCERTAINTY
+with LESS RESOURCE
+with MORE COMPETITION
+in a GLOBAL ECONOMY
+a WORLDWIDE RECESSION
Who wants to play?
The World of Work
Today we are busier than ever.Maybe this is evolution.
Maybe we are evolving into ants!
Showing we care?
Busy busy busy busy busy busybusy busy busy busy busy …
Dead!
Too busy to think.
Too busy to meet.
Too busy to talk.
Too busy to listen.
Are we too busy to be successful?
‘Tell me again how lucky I am to work here!’
WHAT IS SUCCESS?
“All the money in the world isspent on feeling good.”
Ry Cooder
Joy of Economics
“What you make people feel isjust as important as what you make.”
BMW, Joy advertisement
Creating a Good Experience
I+ U+
I+ U- I- U+TASK
RELATIONSHIP
TASK + RELATIONSHIP
We do not lead by being corporate,
by being professional or by being institutional.
We lead by being human.The future of success is partnership.
Peter Hawken
“
”
“Never trust a ‘boss’who has no toys
in his/her office!”
Joy of Leadership
Creative Mode
Mechanical Mode
Burnout Mode
What is SUCCESS for me?
How well am I leading theSUCCESS of others?
What could be even better?
S.I. Inquiry
Your definition of success influences everyother significant decision in your life.
S.I. Philosophy
12%
Defining Success
DefinitionDo I know what success is?
And do my team know what success is?
FocusAm I good at catching myself and others
doing things well?
CelebrationHow do I reward myself and others
for our successes?
CommunicationHow do we communicate our successes internally?How do we communicate our successes externally?
ReviewHow do we review our successes?
Your definition of success is the direction you are heading in.
Success Intelligence
Defining Success
WORK ETHIC
Effort
Politics
Long hours
Busyness
Urgency
Adrenaline
Hierarchy
Minimum Standards
Sweat
Ambition and Money
Image
SUCCESS ETHIC
Relationships
Adding value
Vision and Strategy
Self Knowledge
Importance
Trust
Authenticity
Imagination
Inspiration
Wisdom
Enjoyment
Beyond the Work Ethic
The person with theshortest to-do list wins!
SI Mantra
Example is not the main thingin influencing others - It is the only thing.
Albert Schweitzer
“
”
4 Types of Intelligence
PQThe Energy of
Success
IQThe Psychology of
Success
EQThe Heart Of
Success
SQThe Spirit of
Success
What energises me? What enthuses me?S.I. Inquiry
“80% of Success is showing up.”Woody Allen
“From 0-10 how well am I managing the WELLBEING of our team?Leadership Inquiry
PQThe Energy of Success
“Passionate about delivering results.”
Energy Management
Am I the sort of person who lights up a room when I walk in – or when I walk out?
Success Intelligence
“People who feel good about themselves
produce good results.”Ken Blanchard
Emotional Intelligence
From 0-10 how well am I encouraging the CONFIDENCE of my team?Leadership Inquiry
“Build relationships on cooperation and transparency.”
A leader is a host to the conversations
that matter most.S.I. Philosophy
EQThe Heart of
Success
“While no single conversation is guaranteed to change the trajectory of a
business, acareer, a marriage, or a life, any
single conversation can.”Susan Scott
“The effect of one good-hearted person is incalculable”Oscar Arias Sanchez
Leaders are not paid to be busy; they are paid to think.
S.I. Mantra
“Enduringly successful people ‘think different’.” Steve Jobs
“From 0-10 how much time do I spend thinking and how well am I managing the
ATTITUDE of my team?Leadership Inquiry
The next level of success comes from thinkingthe thoughts you haven’t let yourself
think before.S.I. Philosophy
IQThe Psychology of
Success
Thought Leadership“Take informed risks.”
“The essence of leadership today is to make sure the organization knows itself.”
Mort Meyerson
You cannot inspire others if you are not inspired.
S.I. Fact
Spiritual DNA
From 0-10 how well am I inspiring my team?Leadership Inquiry
“Inspire a common vision to achieve uncommon success.”
SQThe Spirit of
Success
“Life is too short to have a job. You need a purpose that provides meaning
and direction.”S.I. Philosophy
Performance = Potential - interference
The Inner Game
“A tennis player first confronts the Inner Game when he/she discovers that there is an opponent inside his/her head more formidable than the one across the net”
Timothy Gallwey
How will I GROWthis year?
0-10 How well am I managing the
GROWTH of my team?
How will I be more CREATIVEthis year?
0-10 How well am I managing the IMAGINATION of my team?
How will I keep ENERGISED this year?
0-10 How well am I managing the
VITALITY of my team?
How will I be more AUTHENTIC
this year?
0-10 How well am I managing the
HONESTY of my team?
“In the new economy, conversations are the most important form
of work.”Alan Webber
‘What’s so new about the NewEconomy?’ HBR
LEADERSHIP Strengths Test
Name your five most important INTERPERSONAL strengths?
Which one could yoube using more?
You are Agents of Change:
Leading Organic Change From the Inside Out
S.I. Mantra
An organisation cannot grow,
if we do not grow.
The age of the independent
person is over.
The future of success
is partnership.
S.I. Philosophy
Spaces: Where and when in my busy schedule
can I make time to reflect on thequestion:
What is Success?
People:With whom do I need to be
having the conversationWhat is Success?
The results are always in the relationships.
Leadership Effect
There is no such thing as a secure job anymore.
There are only secure people.Warner Woodley, CEO, Mainstream
“”
“The workplace has to bean incubator for the
human spirit.”Anita Roddick
Who could I be spending more time with?
Who could I be listening more to?
Who could I be more honest with?
Who could I be acknowledging more?
Who could I be asking for more help?
RELATIONSHIP INTELLIGENCE
S.I. Stakeholder Success
1. StakeholderWho do you want to have a conversation about success with?
2. Mutual Success 1-10 How clear are you about their definition of success? 1-10 How clear are they about your definition of success? 1-10 How clear is success defined for the relationship?
3. Next Step What conversation will you have? When will you make contact? When will you have a conversation?
Diversionary Busyness
Busyness Audit
Can I name any instances of ineffective busyness?
What does my busyness helpme to avoid?
What causes me to be unnecessarily busy?
What good things could happen if Iwas less busy?
How could I be less busy and moresuccessful?
Question: Where and When do Leadersget their Best Ideas?
35% The Bathroom
Thought Leadership
26% Travelling to Work
14% Exercising/at the gym
12% Relaxing
8% Work
5% Other
99% perspiration; 1% inspiration
Statement:Hard work is the key to
success
Statement:Overworking is a major block
to success
Work Ethic
“Success is not the key to happiness. Happiness is the key to success.
If you love what you are doing, you will be successful.”
Albert Schweitzer