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Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

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Page 1: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence
Page 2: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Success Intelligence

Mindshift: Valuing Others to Create Success

Avril CarsonDirector of The Happiness Project

& Success Intelligence

Page 3: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Success is infectious - if you

catch it

SUCCESSISNOWHERE

Success-Focussed

Page 4: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

GREATER SUCCESS+

at GREATER SPEED+

with CONSTANT UNCERTAINTY

+with LESS RESOURCE

+with MORE COMPETITION

+in a GLOBAL ECONOMY

+a WORLDWIDE RECESSION

Who wants to play?

The World of Work

Page 5: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Today we are busier than ever.Maybe this is evolution.

Maybe we are evolving into ants!

Showing we care?

Page 6: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Busy busy busy busy busy busybusy busy busy busy busy …

Dead!

Page 7: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Too busy to think.

Too busy to meet.

Too busy to talk.

Too busy to listen.

Are we too busy to be successful?

Page 8: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

‘Tell me again how lucky I am to work here!’

WHAT IS SUCCESS?

Page 9: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“All the money in the world isspent on feeling good.”

Ry Cooder

Joy of Economics

Page 10: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“What you make people feel isjust as important as what you make.”

BMW, Joy advertisement

Creating a Good Experience

Page 11: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

I+ U+

I+ U- I- U+TASK

RELATIONSHIP

TASK + RELATIONSHIP

Page 12: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

We do not lead by being corporate,

by being professional or by being institutional.

We lead by being human.The future of success is partnership.

Peter Hawken

Page 13: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“Never trust a ‘boss’who has no toys

in his/her office!”

Joy of Leadership

Page 14: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Creative Mode

Mechanical Mode

Burnout Mode

Page 15: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

What is SUCCESS for me?

How well am I leading theSUCCESS of others?

What could be even better?

S.I. Inquiry

Page 16: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Your definition of success influences everyother significant decision in your life.

S.I. Philosophy

12%

Defining Success

Page 17: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

DefinitionDo I know what success is?

And do my team know what success is?

FocusAm I good at catching myself and others

doing things well?

CelebrationHow do I reward myself and others

for our successes?

CommunicationHow do we communicate our successes internally?How do we communicate our successes externally?

ReviewHow do we review our successes?

Page 18: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Your definition of success is the direction you are heading in.

Success Intelligence

Defining Success

Page 19: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

WORK ETHIC

Effort

Politics

Long hours

Busyness

Urgency

Adrenaline

Hierarchy

Minimum Standards

Sweat

Ambition and Money

Image

SUCCESS ETHIC

Relationships

Adding value

Vision and Strategy

Self Knowledge

Importance

Trust

Authenticity

Imagination

Inspiration

Wisdom

Enjoyment

Beyond the Work Ethic

Page 20: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

The person with theshortest to-do list wins!

SI Mantra

Page 21: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Example is not the main thingin influencing others - It is the only thing.

Albert Schweitzer

Page 22: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

4 Types of Intelligence

PQThe Energy of

Success

IQThe Psychology of

Success

EQThe Heart Of

Success

SQThe Spirit of

Success

Page 23: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

What energises me? What enthuses me?S.I. Inquiry

“80% of Success is showing up.”Woody Allen

“From 0-10 how well am I managing the WELLBEING of our team?Leadership Inquiry

PQThe Energy of Success

“Passionate about delivering results.”

Energy Management

Am I the sort of person who lights up a room when I walk in – or when I walk out?

Success Intelligence

Page 24: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“People who feel good about themselves

produce good results.”Ken Blanchard

Emotional Intelligence

From 0-10 how well am I encouraging the CONFIDENCE of my team?Leadership Inquiry

“Build relationships on cooperation and transparency.”

A leader is a host to the conversations

that matter most.S.I. Philosophy

EQThe Heart of

Success

“While no single conversation is guaranteed to change the trajectory of a

business, acareer, a marriage, or a life, any

single conversation can.”Susan Scott

“The effect of one good-hearted person is incalculable”Oscar Arias Sanchez

Page 25: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Leaders are not paid to be busy; they are paid to think.

S.I. Mantra

“Enduringly successful people ‘think different’.” Steve Jobs

“From 0-10 how much time do I spend thinking and how well am I managing the

ATTITUDE of my team?Leadership Inquiry

The next level of success comes from thinkingthe thoughts you haven’t let yourself

think before.S.I. Philosophy

IQThe Psychology of

Success

Thought Leadership“Take informed risks.”

Page 26: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“The essence of leadership today is to make sure the organization knows itself.”

Mort Meyerson

You cannot inspire others if you are not inspired.

S.I. Fact

Spiritual DNA

From 0-10 how well am I inspiring my team?Leadership Inquiry

“Inspire a common vision to achieve uncommon success.”

SQThe Spirit of

Success

“Life is too short to have a job. You need a purpose that provides meaning

and direction.”S.I. Philosophy

Page 27: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Performance = Potential - interference

The Inner Game

“A tennis player first confronts the Inner Game when he/she discovers that there is an opponent inside his/her head more formidable than the one across the net”

Timothy Gallwey

Page 28: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

How will I GROWthis year?

0-10 How well am I managing the

GROWTH of my team?

Page 29: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

How will I be more CREATIVEthis year?

0-10 How well am I managing the IMAGINATION of my team?

Page 30: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

How will I keep ENERGISED this year?

0-10 How well am I managing the

VITALITY of my team?

Page 31: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

How will I be more AUTHENTIC

this year?

0-10 How well am I managing the

HONESTY of my team?

Page 32: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“In the new economy, conversations are the most important form

of work.”Alan Webber

‘What’s so new about the NewEconomy?’ HBR

Page 33: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

LEADERSHIP Strengths Test

Name your five most important INTERPERSONAL strengths?

Which one could yoube using more?

Page 34: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

You are Agents of Change:

Leading Organic Change From the Inside Out

Page 35: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

S.I. Mantra

An organisation cannot grow,

if we do not grow.

Page 36: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

The age of the independent

person is over.

The future of success

is partnership.

S.I. Philosophy

Page 37: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Spaces: Where and when in my busy schedule

can I make time to reflect on thequestion:

What is Success?

People:With whom do I need to be

having the conversationWhat is Success?

Page 38: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

The results are always in the relationships.

Leadership Effect

Page 39: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

There is no such thing as a secure job anymore.

There are only secure people.Warner Woodley, CEO, Mainstream

“”

Page 40: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“The workplace has to bean incubator for the

human spirit.”Anita Roddick

Page 41: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence
Page 42: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Who could I be spending more time with?

Who could I be listening more to?

Who could I be more honest with?

Who could I be acknowledging more?

Who could I be asking for more help?

RELATIONSHIP INTELLIGENCE

Page 43: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

S.I. Stakeholder Success

1. StakeholderWho do you want to have a conversation about success with?

2. Mutual Success 1-10 How clear are you about their definition of success? 1-10 How clear are they about your definition of success? 1-10 How clear is success defined for the relationship?

3. Next Step What conversation will you have? When will you make contact? When will you have a conversation?

Page 44: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Diversionary Busyness

Busyness Audit

Can I name any instances of ineffective busyness?

What does my busyness helpme to avoid?

What causes me to be unnecessarily busy?

What good things could happen if Iwas less busy?

How could I be less busy and moresuccessful?

Page 45: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

Question: Where and When do Leadersget their Best Ideas?

35% The Bathroom

Thought Leadership

26% Travelling to Work

14% Exercising/at the gym

12% Relaxing

8% Work

5% Other

Page 46: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

99% perspiration; 1% inspiration

Statement:Hard work is the key to

success

Statement:Overworking is a major block

to success

Work Ethic

Page 47: Success Intelligence Mindshift: Valuing Others to Create Success Avril Carson Director of The Happiness Project & Success Intelligence

“Success is not the key to happiness. Happiness is the key to success.

If you love what you are doing, you will be successful.”

Albert Schweitzer