20 - 22 May 2014 Rome, Italy

Succeeding Through The Digital RevolutionEvent Guide

Temenos welcomes you to Rome and the 2014 Temenos Community Forum.

TCF 2014 Sponsors

Contents

CEO Welcome 5

Conference Programme 6

Delegate Information 10

Temenos Meeting Service 11

Main Plenary - Guest Speakers 12

Breakout Session Information 13 - Sponsor Sessions 13

- Business Intelligence 16

- Corporate Banking 17

- Channels 18

- Islamic Banking 19

- Microfinance 20

- Private Wealth Management 21

- Retail 22

- Services 23

- Technology 24

- General Sessions 25

TCF Expo Floorplan 26

TCF Floorplans 28

Temenos Solutions 30

TCF Expo - Sponsors 34

TCF Expo - Exhibitors 39

Shuttle Bus Timetable 42

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The theme for this year’s event is ‘succeeding through the digital revolution’, as we will be focusing on how digitalisation is changing the way we bank and our expectations about the institutions we bank with, opening up new revenue opportunities for banks, as well as blurring the boundaries between banking and other industries.

Over the next few days, we will be delivering presentations from Temenos executives, partners and customers, including plenty of product updates and demos.

To help bring clarity and insight to the discussions, we will also be joined by some great guest speakers, including Jim McKelvey, co-founder of Square, the cloud-based payment provider, who will be discussing the future of cloud innovation.

The banking industry is going through a revolution, with customer behaviour changing, technology changing and regulation becoming more stringent. Over the next two days we will be helping you understand the solutions that will enable you to succeed through it. We will be showcasing new solutions, such as Temenos Payment Suite (TPS) and a new range of apps we have built together with Microsoft on Windows 8, as well as major enhancements across existing products including T24 for corporate banking and wealth management, and digital channel solutions. We will also be demonstrating some of the latest architectural improvements, such as enhancements to our graphical workflow and the design studio. Lastly, we will introduce Temenos Software Services, a new business we have set up within Temenos to address the growing demand for SaaS.

We are holding a variety of breakout sessions, drawing on the knowledge and expertise of our customers to show you the practical, real-life benefits our products can bring. These breakouts largely reflect the topics and agenda of main stage presentations on day one, with several breakouts providing more detailed

information on wealth and digital channels, for instance.

In addition, we are hosting breakouts on many other Temenos products, such as risk, Islamic banking and treasury, as well as a number of more thematic breakouts on topics such as digitalisation and changing banking business models. We hope that you take advantage of all we have to offer, attending as many of the breakout sessions as possible, using the meeting service to engage with our product experts, and taking the opportunity to get involved. TCF is now one of the largest financial services conferences in the world, but we are delighted that it has retained its openness and familiarity. Participants actively share their experiences and know-how, which makes it a great conference to network at and learn.

I would like to thank our sponsors Accenture, Deloitte, Inlaks, SOFGEN, Cognizant, EFS Technology, HID Global, IBM, Microsoft, Validata, and all of our customer speakers. These include representatives from Al Khalij Commercial Bank (al khaliji), Bank Muscat, Mauritius Commercial Bank, ME Bank, BlueShore Financial, Sinapi Aba Savings & Loans, Federal Bank of Lebanon, and North Africa Commercial Bank.

TCF 2013 was our largest ever and based on feedback, it was also our most successful to date.

At TCF 2014, we have more product launches, more breakouts, more innovation forums, more company updates, more fun and I am confident that it will be better still!

I trust that you’ll enjoy all aspects of the conference, find it fun and rewarding, and I look forward to meeting as many of you as possible.

David Arnott, CEO, Temenos

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CEO Welcome

I would like to welcome customers, prospective customers, business partners, investors, industry analysts, employees and special guests to the 2014 Temenos Community Forum (TCF) in Rome. We at Temenos are truly appreciative that you have been able to join us at this year’s event, whether you’re here for the first time, or whether you’re a veteran of TCF.

The only vendor to remain a Global Power Seller since report creation in 2006 and the sole vendor at the top of both 2012 & 2013 global vendor pyramids; new-named clients and extended business deals, (Global Banking Platform Deals 2013)

Temenos awarded ‘XCelent’ Customer Base award, the only global core banking leader (Big Leagues 2013), the only vendor awarded the ‘XCelent’ Award for Functionality (European Wealth Management Technology Vendors - Evaluating Core Banking Technology for Wealth Management), and winner of the ‘XCelent’ Award for Depth of services (European Wealth Management Technology Vendors: Evaluating Front Office Platform Vendors)

Temenos T24 ranked Best Selling Banking System (IBS Sales League) 2007, 2008, 2009, 2010, 2012 & 2013 Top of (Islamic Core System Sales) 2009-2011

Identified as a ‘Leader Of The Pack’ for overall experience in a specific global market, (Global Core Vendors: A Progressive Transformation) and ranked top Advisor Solution for upper-tier/mass-affluent Wealth Management market, (European and Asia-Pacific Wealth Management Technology Players: Positioning to Capture Regulatory Bounty)

Temenos identified as ‘Market Leader’ (Ovum Decision Matrix: Selecting a Next-Generation Banking Digital Channel Platform)

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Conference Programme

Tuesday 20 May

1500 1900 Delegate Registration - TCF Hotels

2000 2300 Welcome Reception - Villa Miani

Wednesday 21 May

Business Intelligence Corporate Banking Channels Islamic Banking Microfinance & Community Banking

Private Wealth Management

Retail Banking Services Technology General Sessions Sponsor Sessions

0815 0830 Shuttle Buses from Sheraton Golf Parco de’ Medici to Marriott Rome Park

0800 0900 Delegate Registration & Expo

0900 0910 Introduction & Welcome

0910 0940 Succeeding Through the Digital Revolution - David Arnott, CEO, Temenos

0940 1010 Guest Speaker - Jim McKelvey, Founder of Mira, Co-founder, Square & Third Degree

1010 1110 Product Solutions for the Digital Age - Mark Winterburn, Group Product Director, Temenos & The Temenos Product Team

1110 1140 Coffee & Expo

1140 1250 Product Solutions for the Digital Age - Continued

1250 1415 Lunch & Expo

1415 1510 Product Solutions for the Digital Age - Continued

1510 1555 Breakout Stream A

A1: De-Risking Risk - Temenos, Federal Bank of Lebanon & North Africa Commercial Bank, Lebanon

A2: The Temenos Guide to Treasury Efficiency - Temenos & Microsoft

A3: What Really Makes Great Customer Experience - Temenos

A4: The Evolution of Islamic Banking - Temenos & Yemen Bank of Reconstruction & Development

A5: Microfinance - Completing the Picture - Temenos, SoftwareGroup & MicroCred

A6: Powering Profitable and Agile Growth with an Integrated PWM Solution - Temenos & Nordea Bank, Luxembourg

A7: Connecting with the Digital Generation - Accenture

1555 1630 Coffee & Expo

1640 1730 Breakout Stream B

B1: The Corporate Conundrum - Where Do Channels Fit? - Temenos & Aite Group

B2: Using Exciting Structured Products to Attract New Business in a Low Yielding and Volatile Economic Environment - Temenos

B3: Aligning System Interaction with Customer Interaction - Temenos & Bank Muscat, Oman

B5: The Upgrade Story - Temenos & Client

B4: It’s All About Process - Temenos

B6: Modernising & Innovating African Banking - A Case Study from EB-Accion - Inlaks

B7: Banking Documentation Meets Digital Revolution - EFS Technology

1730 1830 Expo & Networking Time

1745 1830 Shuttle Buses from Marriott Rome Park to Sheraton Golf Parco de’ Medici

1930 1940 Shuttle Buses from Sheraton Golf Parco de’ Medici to Conference Dinner

1945 0000 Conference Dinner - Marriott Rome Park

2345 0000 Shuttle Buses from Conference Dinner to Sheraton Golf Parco de’ Medici

Please note that the conference programme may be subject to change.

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Conference Programme

Thursday 22 May

Business Intelligence

Corporate Banking Channels Islamic Banking Microfinance & Community Banking

Private Wealth Management

Retail Banking Services Technology General Sessions Sponsor Sessions

0815 0830 Shuttle Buses from Sheraton Golf Parco de’ Medici to Marriott Rome Park

0830 0900 Expo

0900 0945 Breakout Stream C

C1: Customer Retention - How to Measure Success - Temenos

C2: Managing Cash Management - Temenos

C4: Building User Experience Leadership to Capitalise on the Transfer of Wealth - Temenos

C3: Temenos Introduces SaaS - Temenos

C6: Project Optimus: Bringing a Smile to the Face of KCB Users & Customers - SOFGEN

C5: Payments: From Utility to Profitability - Temenos

C7: Modernise Your T24 Implementation: Migrate from jBASE to DB2 & Implement the Temenos Integration Framework - IBM

0955 1040 Breakout Stream D

D1: Improving Efficiency in Trade Finance - Temenos & Aite Group

D2: Serving the Customer of the Future - Today! - Temenos

D3: Customer Retention – Keeping Your Best Customers - Temenos

D5: Getting More From Your Investment – Introduction to Temenos’ Value-Added Services - Temenos

D4: The New Oil - Making Your Data Count - Temenos

D6: T24 Clients Upgrade to SaaS - Temenos

D7: Shaping the Future of Customer Service - Temenos, ME Bank, Australia & Banesco, Venezuela

1040 1110 Coffee & Expo

1115 1200 Breakout Stream E

E1: Measuring the Efficiency Gain - Temenos, Microsoft & BlueShore Financial, Canada

E2: Islamic Banking - Three Steps to Innovation - Temenos, Bank Al Bilad, Saudi Arabia & Qatar Islamic Bank, Qatar

E3: Realising the Benefits from Temenos T24 - The World’s Leading Core Banking Platform – Temenos

E4: Understanding the Technology Choices Every Bank Must Make - Temenos, IBM, Microsoft & Oracle

E5: Payment Hubs: Revolution Not Evolution - Temenos

E6: Transformation of the Private Banking Industry - New Disruptive Business & Operating Models - Deloitte

E7 - The Implications of Layered Attacks - HID Global

1210 1300 Breakout Stream F

F1: The Bigger Picture for Customer Channels - Temenos

F2: Measuring Success in Microfinance - Temenos & Sinapi Aba Savings & Loans, Ghana

F3: Achieving Operational Excellence in PWM – the Backbone of Success - Temenos

F4: The Temenos API Economy - Temenos

F7: Disruptive Business Models to Capitalise on the Digital Revolution - Temenos

F5: The Digital Edge ... Bank of Tomorrow Today - Cognizant

F6: Future of Banking - Enabled Through Mobile Channels & Cloud Based Software Solutions - Microsoft

1300 1420 Lunch & Expo

1430 1500 Impact of the Digital Revolution on the Banking Industry - Massimiliano Colangelo, Managing Director, Accenture

1500 1530 Disruptive New Business Models in Financial Services - Panel Session chaired by Alex Kwiatkowski, Head, Financial Insights Europe, IDC

1530 1630 Client Success - Mike Davis, Client Director, Temenos,Jean-Michel Felix, Head of Group Assurance Functions & Project Management SBU, Mauritius Commercial BankHesham EzzEldin, Group Chief Operating Officer, Al Khalij Commercial Bank (al khaliji) &Marco Wolters, General Manager IT, Operations & Infrastructure, Bank Muscat, Oman

1630 1645 Summary & Closing Remarks - David Arnott, CEO, Temenos

1700 1730 Shuttle Buses from Marriott Rome Park to Sheraton Golf Parco de’ Medici

1715 1730 Shuttle Buses from Marriott Rome Park to Airport

Please note that the conference programme may be subject to change.

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Delegate Information

Name Badges

Please note that TCF name badges must be worn at all times during all TCF conference sessions and social functions for security purposes, otherwise you may be refused access. The barcode on your badge will be scanned when you enter breakout streams.

TCF Hospitality Desks

Should you have any queries regarding the event, please contact a member of our conference registration team, located at the hospitality desk which can be found at the main delegate registration area at The Marriott Rome Park in the TCF Expo.

TCF Welcome Reception

Tuesday 20 May (2000 - 2300)

This year’s welcome reception will be held at Villa Miani in Rome.

Meeting Points: Please board the official TCF coaches to take you to Villa Miani shown at the times below:

Main Lobby: The Marriott Rome Park at 1920

Main Lobby: The Sheraton Golf Parco de’ Medici at 1920

Return Shuttles: The return coaches will commence at 2230 with the last coach departing to the TCF hotels at 2300.

TCF Conference Dinner

Wednesday 21 May (1945 - 0000)

This year’s conference dinner will be held at The Marriott Rome Park.

Meeting Points: For TCF guests staying at The Sheraton Golf Parco de’ Medici please board the official TCF coaches to take you to The Marriott Rome Park shown at the times below:

Main Lobby: The Sheraton Golf Parco de’ Medici at 1930

Return Shuttles: The return coaches will commence at approximately 2345 with the last coach departing to The Sheraton Golf Parco de’ Medici at midnight.

TCF Internet Café & TCF Event Microsite

The TCF Internet Café will allow you to access the internet and the TCF microsite. The TCF microsite allows you to interact directly with the events at the forum. Here you will be able to:

• View the conference programme

• Access, download and print event presentations after they have taken place

• Download Temenos brochures from the Temenos website

• Vote for Temenos in the Banking Technology Awards

Login details are available from the TCF Internet Café, TCF Registration and Hospitality Desk.

Banking Technology Awards 2014 - Vote for Temenos

The Banking Technology Awards recognises innovation and excellence within the financial service IT industry, and is the most established event of its kind. The 2014 event will be its 15th Awards and Banking Technology is proud that this prestigious event generates huge interest from the banking community each year. As part of these annual awards, Banking Technology magazine has a category where you are invited to vote for your choice of the best systems across a range of product areas.

We would be delighted if you chose to nominate Temenos for the following awards:

• ‘Temenos T24’ for Best Core Banking Product/Service

• ‘Temenos DataSource’ (formerly ProDB) for Best Enterprise Data Management Product/Service

• ‘Temenos Integration Framework’ for Most Innovative Use of Technology

The nomination and voting process will be carried out using a Delegate Information web e-voting procedure that can be accessed at www.bankingtech.com/awards

Voting ends 31 August 2014.

The awards ceremony will be held in London later in the year.

Connect with TCF

Temenos Meeting Service

Do you want to know how you can get more out of your Temenos product?

Would you like to find out more about other Temenos product solutions and services and what they can offer your organisation?

If so then you need to book a meeting through the Temenos Meeting Service at TCF 2014.

Over the last 5 years, the Temenos Meeting Service has hosted more than 800 meetings helping customers get the most out of their products and learn about new solutions.

The Temenos Meeting Service offers a unique opportunity to meet our product and services experts. Over the course of the two days of the conference, you can book and attend 1-on-1 meetings with the team of Temenos specialists to learn more about the additional products and services that Temenos can offer, or to discuss queries on products that you are already using.

Temenos Meeting Service Subject Areas:

You can book an appointment to meet one of our specialists who can discuss details of the following:

Business Sessions

• Corporate Banking Channels• Retail Banking Channels• Private Wealth Management Channels• Channel Technology (Desktop, Internet,

Tablet, Mobile and future devices)• Anti-Money Laundering• Risk Management

& Regulatory Compliance• Temenos Payment Suite• Banking Framework• Business Intelligence• Corporate Banking Finance• Islamic Banking• Private Wealth Management• Retail Banking• Treasury• Microfinance & Community Banking• SaaS

Technology Sessions

• Interaction Framework• Integration Framework• Platform Framework• Components Framework• Database - Update• Design Studio• Security

Services Sessions

• Premium Support• Support• Upgrading your Temenos Applications• Technical Optimisation• Business Optimisation• Training Services (Education)

Meeting times are limited to 30 minutes in duration and can only be organised through our ‘Temenos Meeting Service’ booking co-ordinator.

How To Request A Meeting

If you have not taken up the opportunity yet to request a meeting with a Temenos representative on any of these subject areas and would like to, then please go to the ‘Temenos Meeting Service’ desk which is situated in the TCF Expo Hall and state your preference for date and time and we will do our best to accommodate you.

Please note that a large number of delegates have already taken this opportunity and pre-booked their appointments in advance through the online booking system prior to arriving onsite at TCF, appointment requests are subject to diary availability.

#tcf2014

Temenos

+Temenos

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Main Plenary - Guest Speakers

Jim McKelvey

Founder of Mira, Co-Founder of Square & Third Degree

Jim McKelvey is an engineer, entrepreneur, artist, and widely known together with Jack Dorsey as the co-founders of Square, a new mobile payment platform. A revolutionary service that enables anyone to accept credit cards anywhere. His other company Mira, started out as a software company. Eventually, Mira was refocused as a digital publishing company and provides online submission management and traditional print and electronic publishing services for more than 100 organisations from numerous disciplines.

Jim is also General Partner of an early stage venture capital company as well as being Co-Founder of an enterprise which helps pair developers with mentors to fill programming jobs. In addition to this he is Managing Director of another venture which hooks up financial technology companies with not only mentoring and money, but access to the ecosystem of financial institutions.

Massimiliano Colangelo

Managing Director, Accenture

Massimiliano Colangelo, Managing Director, leads Accenture’s Banking Industry for Italy, Eastern Europe, Greece, Turkey and the Middle East, and is also the Mobility Lead for Financial Services for Europe, Africa and Latin America. His focus includes delivering wide-ranging programs in banks – from strategic reviews to business and operational transformation, service model definition and product innovation, and optimisation of distribution models and multichannel business architecture.

The 2014 TCF includes content and presentations across all product areas and includes streams for key sectors such as:

• Business Intelligence

• Channels

• Corporate Banking

• Islamic Banking

• Microfinance & Community Banking

• Private Wealth Management

• Retail Banking

• Services

• Technology

You will find a brief explanation on the content of each session on the following pages.

Breakout Session Information

Sponsor Sessions

Wednesday 21 May

Breakout Stream A

A7: Connecting with the Digital Generation

According to recent Accenture research, the digital generation represents 75 million active investors with $27 trillion in assets. Gen D investors are not differentiated by their age, but rather by their broad adoption of technology, especially their use of digital and social channels in almost every aspect of their lives. Undoubtedly, Gen D equals massive opportunities - but attracting, engaging and retaining this next generation of investors won’t fall into financial advisors’ laps. Wealth and asset management firms and their advisors will need to employ very specific techniques for reaching these ‘always on’ consumers, and not just any strategy will do.

This presentation will look at a few ways that management firms can attract, engage and retain the next generation of investors, including customer analytics, self-directed tools, community connection and gamification.

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Thursday 22 May

Breakout Stream E

E7: The Implications of Layered Attacks

Today’s layered attacks on online services necessitate a layered security approach. Join HID Global to learn about advanced cyber threats targeting financial institutions and their customers. You will hear how adopting multi-layered security reduces the risk for banks that are increasingly becoming digital. Adopting frictionless, intelligence-based security as part of a layered framework ensures trust and confidence in delivering internet and mobile banking services and accelerates the omni-channel transformation taking place in today’s evolving banking environment.

Wednesday 21 May

Breakout Stream B

B7: Banking Documentation Meets Digital Revolution

AUTOFORM has been developed specifically to augment Temenos T24 Model Bank’s feature set, to allow you to create exceptional banking documentation that is visually engaging across all of your distribution channels. As well as providing a consistent corporate standard to all of your banking documents our integrations provide print preview, scanning, emailing, archiving and retrieval all from within T24 Model Bank itself, ensuring a completely seamless user experience. Our presentation will highlight the ease and speed with which you can implement AUTOFORM with any version of T24 Model Bank; in some cases as quickly as 3 weeks from start to finish (e.g. Nuestra Caja – Mexico). There will be a live demonstration of our software in this session so that you can see the results for yourself. As a trusted and long standing Temenos partner, AUTOFORM can be found in banks across the world. Join us to find out how we can help you to stay at the cutting edge of the digital revolution.

Thursday 22 May

Breakout Stream C

C7: Modernise Your T24 Implementation: Migrate from jBASE to DB2 & Implement the Temenos Integration Framework

IBM invites you to hear about two important ways that customers are modernising their T24 implementation: Firstly, understand how and why IBM and Temenos are working together to help clients migrate from jBASE to IBM’s world class database, DB2. What are the benefits, what is involved in completing a migration, and why choose DB2. Secondly, learn about the IBM Integration Bus (IIB - formerly called WebSphere Message Broker) and how it can accelerate your implementation of the Temenos Integration Framework using the recently released T24 Adapters for IIB.

Thursday 22 May

Breakout Stream F

F6: Future of Banking - Enabled Through Mobile Channels & Cloud Based Software Solutions

The world of banking is changing, customers are demanding more and more solutions to be available to them whenever they want and wherever they are. This requires banks to drastically change their approach to how they operate their banking software and how they deliver their products to their customers. Microsoft will show you how you can leverage the latest developments in cloud services and mobile computing to deliver modern, secure, immersive and highly profitable user experience.

Wednesday 21 May

Breakout Stream B

B6: Modernising and Innovating African Banking - A Case Study from EB-Accion

The need for a robust, scalable core banking system in today’s African Banking is of strategic importance. Not only does it enable efficient processing but it also means that banks can do more with less and drive down expenditure. Banks now not only face the task of increasing efficiency but also to bring new products and revenue opportunities online fast.

This is where EB-Accion’s approach for building a better banking service comes in. The bank needed to be in a position to rapidly move with market changes, offer new and innovative products to its customers whilst driving down expenditure. Implementing T24 for Microfinance and Community Banking enabled the bank to focus its IT spend and development on growing the bank rather than spending 50% of its IT on managing software. This has placed the bank in a much stronger position with its customers across the continent. Learn more from EB-Accion at this session.

Thursday 22 May

Breakout Stream E

E6: Transformation of the Private Banking Industry - New Disruptive Business & Operating Models

The Private Banking industry faces a host of new challenges: new regulatory changes, increasing costs, technology legacy, new market and client needs, etc. In consequence, Private Banking institutions have to review their existing business and operating models. This affects both revenue levers – innovation, digital banking, pricing excellence, geographical footprint, etc. - and cost levers – new operating models, new sourcing options, etc. Most of the changes will require to revisit extensively the underlying IT landscape and architecture. This includes but is not limited to: support for international hub processing, support for Omni-channel architecture, new sourcing options including SaaS and BPO. This breakout session will provide a quick review of the new disruptive business and operating models and highlight how a modern and agile IT architecture can facilitate the transition to those new models.

Thursday 22 May

Breakout Stream C

C6: Project Optimus: Bringing a Smile to the Face of KCB Users & Customers

KCB acquired T24 as its core banking platform in 2006. The bank immediately commenced a complex process of implementing the system across multiple countries, culminating in 2008 after the system went live in the Kenya headquarters and in four subsidiaries. The total number of customers served is in excess of 2 million.

Post implementation, the bank commissioned SOFGEN to perform a system audit with a view to enhancing its use of the T24 system. The results of the audit spawned a project leading to significant improvements in overall system stability, substantial improvements in response times and increasing fit for purpose percentage (functionality) from 41% to 73% thereby cementing the overall confidence of the bank in T24.

Thursday 22 May

Breakout Stream F

F5: The Digital Edge... Bank of Tomorrow Today

In today’s constantly evolving digital era when smart phones, tablets and social channels are ubiquitous; banks are increasingly being forced to break the traditional mould, be nimble and agile to attract as well as retain customers.

Giving customers the wow user experience first time and every time, engaging them via mobile apps, gamification, real time offers etc. are no longer a differentiator but the need of the hour. Banks are looking at gaining the digital edge while remaining technology neutral and minimising the investments.

Cognizant’s ‘Bank of Tomorrow… Today’™ vision levers the power of cutting edge technology and harnesses the power of Temenos edgeConnect UXP to better enable banks and financial institutions lay the digital foundation for success.

Breakout Session Information

Sponsor Sessions

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Business Intelligence

Wednesday 21 May

Breakout Stream A

A1: De-Risking Risk - Temenos, Federal Bank of Lebanon & North Africa Commercial Bank, Lebanon

As many geographies return to growth, local authorities continue to increase regulation to ensure banks and financial service providers protect themselves and their customers from future failure. As the regulations increase, so too do the demands on IT with systems requiring extensive engineering to meet monitoring and reporting requirements. For many, this has meant a huge amount of manual work and a step back from the automation of processing that banks were implementing as part of their cost efficiency strategy. Temenos Insight Risk is designed to support your approach to Basel II & III, increased Liquidity Reporting requirement with the introduction of LCR & NSFR, asset and liability management (ALM) and market risk management strategy.

This session will look at the changes to regulation and reporting requirements across various geographies and show how the Insight Risk solution can address the issues caused by increased regulation, whilst improving overall efficiency and reducing costs.

Temenos will also be showcasing the new Insight Risk ‘Single Customer Risk View’ dashboard, an advanced framework to efficiently manage customer relation using risk pricing models.

Thursday 22 May

Breakout Stream C

C1: Customer Retention - How to Measure Success - Temenos

Ensuring your marketing is relevant to your customers individual circumstances has never been so critical. The competition is not only increasing, it is mobilising and contacting potential customers, your customers, using sophisticated marketing techniques. Almost all financial institutions already have access to the data required to ensure they present customers with relevant offers, but do not possess the tools required to manage and analyse that data efficiently. This session will look at how Temenos Customer Intelligence can help financial institutions manage data from multiple sources effectively to ensure they address individual customer needs at the right time, via the right channel.

The presentation will consider how data can be used for assessing eligibility and cross selling relevant additional financial products, building customer relationships and supporting retention programmes. It will detail new product packages that support rapid implementation – enabling faster recognition of the benefits the solution provides. The session will also include a demonstration and a case study detailing the achievements acknowledged by a client using the solution.

Breakout Stream E

E1: Measuring the Efficiency Gain - Temenos, Microsoft & BlueShore Financial, Canada

The biggest challenge faced by financial institutions in analysing all the data they hold to drive efficiency – is combining it effectively. Insight Operational Intelligence isn’t only a vehicle to create a single, accurate data repository, it is a vehicle to drive business process improvements and cost efficiencies. To ensure optimal performance, the Insight solution is available pre-integrated with T24 and this session will detail some new implementation options, which enable banks to realise the benefits the solution provides in a rapid time frame.

This session will also showcase the launch of the new business intelligence management dashboard app, which has been developed with Microsoft to provide senior management and executives with easy and intuitive access to the most relevant data. In addition to a case study from BlueShore Financial, who will discuss the benefits they have realised since implementing the solution, the presentation will conclude with details of additional client successes and information on the future roadmap.

Corporate Banking

Wednesday 21 May

Breakout Stream A

A2: The Temenos Guide to Treasury Efficiency - Temenos & Microsoft

Increasingly banks are looking to their treasury departments, which have traditionally contributed a significant proportion of profit, to maximise return. However greater competition with tighter margins, riskier products and volatile market conditions - together with regulatory reforms which are forcing banks to retain more capital - are challenges to this strategy. Difficult market conditions, with low yields and tighter margins, have resulted in dealers venturing into riskier products in order to meet their targets. To support this trading over a broad range of asset classes, multiple solutions have often been installed, resulting in complex interfaces to the core banking system, which place a greater management burden on the treasurer, risk managers and the IT department.

Treasury managers may be under pressure to earn higher returns, but the right systems can ensure that dealing room risk is also managed successfully. An integrated solution removes the need for unnecessary processing, and makes information easily available to all authorised areas of the bank. The Temenos T24 and T24 Treasury Trader solutions provide fully integrated front, middle and back office core banking functionality to meet the complete needs of an international bank treasury operation in a modern environment. Banks can quickly realise all the benefits of seamless straight-through processing and an unimpeded flow of information where required and authorised.

This session will show some of the key features of Temenos’ latest release - including a focus on Treasury Traders’ powerful front and middle office features together with a look at our latest Treasury Dashboard running on Windows 8 and delivering real-time views to treasury managers and senior bank personnel alike - and show how existing T24 customers can leverage their existing systems to take advantage of this offering.

Thursday 22 May

Breakout Stream C

C2: Managing Cash Management - Temenos

Increasing complexities around regulation and reporting continues to impact bottom line costs associated with cash management. Many institutions struggle to implement the best practice and process automation needed to support the requirements of their corporate clients, as well as the banks own internal requirements. Temenos has provided cash management functionality since the very first release of its core banking products and this has continuously evolved in line with the changing demands. This session will take a look at that journey, detailing the current solution and what we are working on to help you weigh up the benefits of upgrading.

Breakout Stream D

D1: Improving Efficiency in Trade Finance - Temenos & Aite Group

The focus on trade finance is changing. Areas such as supply chain finance are causing financial institutions to review their existing technology, in order to support more on-line and straight-through processing. As well as this, areas such as KYC and on-boarding are adding additional complexity. This, coupled with increasing volumes is creating an adverse impact on overall costs which in turn has a direct impact on profits. Financial institutions have to address this to keep down the costs they pass on to the corporates they serve, and remain competitive in order to retain their most profitable accounts.

This session will open with a review of the current market. It will then look at how the Temenos solution for trade finance addresses the growing requirements and demands, including details of the new functionality added to support forfeiting and factoring. The session will also outline the new workflows that have been developed working with existing clients and the future roadmap for the trade solution.

Breakout Session Information

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Channels Islamic Banking

Wednesday 21 May

Breakout Stream A

A3: What Really Makes Great Customer Experience - Temenos

A changing market landscape, consumer technology adoption and subsequent changes in consumer behaviour have catapulted the quality of the customer experience on to many financial institutions strategic agenda. In the face of dwindling customer loyalty, driven by increased pricing transparency, facilitated switching and of growing competition from new market entrants the customer experience can be the powerful differentiator – but what do customers really want and what really makes a great customer experience?

This presentation will look at what financial institutions need to consider when thinking about the customer journey and delivery of a quality customer experience. It will consider how to achieve consistency across channels whilst providing the optimum experience depending on the channel and device type. The session will also explore usability, responsive design, contextual and personalised content and interaction methods and discuss the importance of any time availability and how performance, scalability and security are critical to providing a positive customer experience.

The session will also consider how analytics, coupled with social media and gamification can be used effectively to deliver a rich, personalised user experience to support customer retention strategies.

Wednesday 21 May

Breakout Stream B

B1: The Corporate Conundrum - Where Do Channels Fit? - Temenos & Aite Group

The need to offer functionally rich direct banking channels to corporate customers is rapidly increasing. This is largely driven by two key factors, the first of which is around the business needs of the corporate entity itself.

Channel banking for corporates is no longer about viewing latest positions and making payments to suppliers; it is about managing a full portfolio of business needs. Regulation around trade finance and lending, coupled with time constraints of the corporate treasurer, is forcing users into performing their transactions on-line - thus ensuring they have digital records and a means to track the associated processes; for example, with letters of credit. This, coupled with the requirement to allow various directors and employees to perform specific transactions remotely, means enabling corporates to perform all their transactions via the internet channel has become mandatory.

The second major factor is related to the expectations of the individuals in regard to the user experience being at an all-time high. These expectations are based on the individual’s retail experiences; not only with their financial services provider but with other on-line retailers such as Amazon.

This session will hear the views of the industry experts and look at how the solutions provided by Temenos are evolving to ensure financial institutions are equipped with the tools required to meet the expectations of today and the predictions for the future.

Wednesday 21 May

Breakout Stream A

A4: The Evolution of Islamic Banking - Temenos & Yemen Bank of Reconstruction & Development

Islamic banking is becoming the natural road to growth for most banks in the Middle East, APAC and Africa in addition to some parts of Europe. With this excess in offer only banks offering an innovative product and service will be able to compete and capture market share. Join our session to discover how T24 Islamic can help you innovate and lead the market.

Thursday 22 May

Breakout Stream E

E2: Islamic Banking - Three Steps to Innovation - Temenos, Bank Al Bilad Saudi Arabia & Qatar Islamic Bank, Qatar

The session will open by hearing the views on the current market place from a leading industry analyst. The analyst will review how the global market opportunity continues to grow and discuss how the requirements to meet the demands of Islamic banking customers are driving technology decisions within financial institutions. Temenos will then detail how the current Islamic banking solution provides a platform for innovation, not only to address those requirements now, but also to react to new requirements in the future. To close, Temenos will also showcase a recent client case study and look at how existing clients are helping to shape the roadmap for the future.

Thursday 22 May

Breakout Stream D

D2: Serving the Customer of the Future - Today! - Temenos

A new and very different generation of financial services consumers has emerged often referred to as ‘Generation Y’. For financial institutions to survive and secure a future they have to attract this new age consumer. Generation Y’ers have grown up in a digital technology world which has impacted the manner in which they communicate, socialise and interact. They are an informed, technology savvy, demanding breed of customer and the future life line for financial institutions.

This session will discuss the typical behaviour traits and expectations of Generation Y’ers and the challenges and opportunities that this presents to banks and the channels of customer engagement banks need to explore. It will cover the topic of being truly mobile and accessing real time information from any device – anywhere - any time, it will look at the range of devices being adopted by this new consumer type and discuss emerging devices such as smart watches. It will also discuss techniques such as gamification and using social media and how Generation Y is comfortable with the sharing of personal data and opinions and what this means to financial institutions.

This session will provide much food for thought in what needs to be done now to ensure that financial institutions are able to attract and serve the customer of the future.

Breakout Stream F

F1: The Bigger Picture for Customer Channels - Temenos

With the number of new personal devices coming to market at an unprecedented speed, it is no longer the role of the financial institution to dictate how customers interact with them, instead this interaction is now driven by the customer. Many analyst reports show that footfall in the branch is dwindling, customer loyalty is at an all-time low and switching bank accounts is becoming easier. This, coupled with increased competition, means customer expectations are at an all-time high. Financial institutions are under increasing pressure to invest in direct channels – but launching new products and services across new channels can be difficult and slow due to aging and complex systems. This session will look at how the Temenos Connect solution set for Retail banking can reduce these costs and overcome complexities, whilst providing customers with an intuitive, personal customer experience in a secure environment. This session will also detail how the implementation process can be tailored to ensure the best possible results and will close with a preview of the solution in action.

Breakout Session Information

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Private Wealth Management

Wednesday 21 May

Breakout Stream A

A6: Powering Profitable & Agile Growth with an Integrated PWM Solution - Temenos & Nordea Bank, Luxembourg

In the face of the profitability gap and relentless digitalisation of business, PWM institutions are hard pressed to review the efficiency and productivity of their entire value chain. At the same time, retail and corporate banks are eying potential revenue synergies from entering the PWM segment on a unified banking system. Both of these undertakings can be realised by deploying a seamlessly integrated, yet modular, PWM solution that brings together the full force of best-of-breed components and powers the business needs of the entire enterprise, from front-to-back. This approach also permits progressive renovation, which significantly reduces the cost and risk of transformation while equipping the enterprise for faster growth. This session will show how Temenos’ Integrated PWM solution with the award-winning Triple’A Plus and T24 PWM products at its heart is helping customers achieve these things. You will also hear a customer’s story of the transformation journey it has undertaken with Temenos’ Integrated PWM solution.

Breakout Stream B

B2: Using Exciting Structured Products to Attract New Business in a Low Yielding and Volatile Economic Environment - Temenos

Structured products were once considered exotic instruments that were used only by those who understood complex derivative instruments and could afford to lose significant amounts of capital. But now these products are being increasingly used by wealth management institutions in their management of client asset portfolios, and have more recently been distributed to the retail banking sector as a means of enhancing returns in a low-yielding environment. The demand is there and growing fast, partly driven by the intergenerational transfer of wealth: thanks to their higher average level of financial literacy and use of self-education, 40% of wealthy Generation X and Y investors hold derivatives (versus 12% of baby boomers). Structured products therefore represent a big and exciting opportunity to diversify away from traditional investments and maximise returns in both rising and falling and even volatile and non-volatile markets with downside protection. This session will introduce the features available in T24 PWM to support your expanding business as your investors venture into this growing market.

Thursday 22 May

Breakout Stream C

C4: Building User Experience Leadership to Capitalise on the Transfer of Wealth - Temenos

With USD $1 trillion a year in wealth being transferred down to Generations X and Y and the digitalisation of business occurring in all age segments, the preferences (interactional & transactional) and expectations of PWM clients are evolving fast. Research shows that the intergenerational asset retention rate of PWM firms has fallen to as little as 5% in some regions as they struggle to harness new technology to empower relationship managers and ‘wow’ clients - both old and young - by offering a seamless and coherent multi-channel user experience (UX). This session will show how Temenos’ latest channels and interfaces, such as the relationship manager tablet interface and TCIB channel for PWM, can help institutions strengthen their virtually-enhanced relationship management capabilities, offer a consistent user experience across all channels, and thus capitalise on the massive opportunities offered by the ongoing transfer of wealth.

Breakout Stream F

F3: Achieving Operational Excellence in PWM - the Backbone of Success - Temenos

Six years on from the last financial crisis, the average cost-to-income ratio of PWM institutions still sits 10 percentage points above its pre-crisis level. In their protracted quest for cost-efficiencies, wealth management institutions have realised that one of the most powerful levers available to them is deploying or optimising their use of modern best-of-breed core banking and data management systems. By harnessing the extremely high levels of end-to-end process automation (STP) and leveraging the massive levels of scalability, resilience and agility that a modern core banking system like T24 PWM has to offer, wealth management institutions can attain levels of operating efficiency superior to the industry average. Similarly, by automating the optimisation of master data quality, cutting-edge enterprise data management solutions like Temenos DataSource significantly reduce the risks and costs of meeting data-driven regulatory requirements. This session will examine how T24 PWM and DataSource help PWM firms maximise cost-efficiency and reduce risk in the face of constant margin pressures.

Microfinance

Wednesday 21 May

Breakout Stream A

A5: Microfinance - Completing the Picture - Temenos, Software Group & MicroCred

Cloud Payments and Channel Delivery: Since the launch of T24 MCB in 2011 in Mexico on the Microsoft Azure public cloud Temenos has matured its SaaS offering to Microsoft Azure Infrastructure-as-a-service (IaaS) opening the full capabilities of T24 in the cloud. Through partnership with Software Group Temenos has integrated the SWG UT Route Switch which now enables Temenos to offer a fully integrated payments platform in the cloud with ATM using POS, tablets and mobile for remote access. Using the ability to store and forward transactions to other critical channel delivery technologies permits the user to have a fully developed payments platform in the cloud. Temenos and SWG will demonstrate this integration and discuss examples of this technology in use today.

Thursday 22 May

Breakout Stream F

F2: Measuring Success in Microfinance - Temenos & Sinapi Aba Savings & Loans, Ghana

This is a compelling story of a 14 year experience with T24 starting from the original eMerge microfinance version of the software and graduating with increasing demands of a rapidly growing financial institution to T24 R10. Sinapi Aba started as a Trust, a non-profit social microfinance enterprise in Ghana and has transitioned successfully to a fully fledged regulated commercial bank. Sinapi Aba will be presented by Aaron Rex Opuko-Ahene, Chief Operating Officer, who has led the bank through this process from the early beginnings to its achieving a commercial banking license. Learn from Aaron the challenges and experience navigating this path and the role technology played in their success.

Breakout Session Information

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Services

Wednesday 21 May

Breakout Stream B

B5: The Upgrade Story - Temenos & Client

Well planned and executed upgrades are amongst the most effective ways to introduce new benefits to your organisation, and increase your return on investment in our software. Amongst the opportunities they bring are use of new functionality and modules, streamlined technical architecture, and elimination of redundant local developments.

In this session one of our leading practitioners will describe our refreshed Upgrade Assessment service, which provides the basis of an informed decision on the approach to the upgrade, and helps to produce an upgrade benefits case, roadmap and plan. In the words of a recent customer “it opened our eyes to possibilities we had not considered”.

The upgrade assessment is normally followed by upgrade execution, which may be led by Temenos or one of our certified upgrade partners. We will describe the technical upgrade process, and explain the repeatable, low-risk approach executed by our specialist offshore team - who also provide a level of assurance for partner-led upgrades. We see a growing trend amongst our jBASE customers to consider moving to a Relational Database Management System (RDBMS) as part of their roadmap, we will take the opportunity to explain the repeatable approach and methodology we now offer for such a step in conjunction with our Technology Partners IBM, Microsoft and Oracle.

We will also be ready to answer your related questions, either at the conclusion of this session or by appointment at the upgrades desk in the TCF Meeting Service.

Retail

Wednesday 21 May

Breakout Stream B

B3: Aligning System Interaction with Customer Interaction - Temenos & Bank Muscat, Oman

Historically, every time any system is changed in a bank’s environment, the interfaces that connect the systems together need to be amended or redesigned. This causes a number of issues, not only around maintenance and costs, but also with time to market. To address those issues – the Integration Framework and enterprise architecture, provides a more agile landscape that allows us to rapidly change and upgrade systems.

But what are the real benefits of using this leading technology?

This session will include a detailed and compelling case study from our client; Bank Muscat, who command over 40% of the Omani banking market share. The bank will explain why they decided to enter into a technical upgrade, how they managed and delivered that project and the benefits the project has delivered. The session will also include an update from Temenos that will take a look at future plans for the integration framework and what it could mean for the future of a financial institution’s overall architecture.

Thursday 22 May

Breakout Stream D

D3: Customer Retention - Keeping Your Best Customers - Temenos

It is not desirable for most banks to retain all of their customers, however focusing on retaining the most profitable customers reaps rewards.

Competition for customers and share of wallet continues to increase. Online only banks and premier customer offerings, retailers launching innovative financial services, comparison websites directing customers to the best offers; consumers are spoilt for choice! Financial institutions are in possession of a wealth of data that could aide their customer retention strategies but often struggle to use it to its full potential. This session will look at how Temenos customers can take full advantage of the market leading Arrangement Architecture (AA) to address many of the issues that are hindering customer retention. This session will also provide details on how the latest features of AA, coupled with the other standard integrated features of Temenos T24, can improve efficiency and provide an end-to-end process to help financial institutions focus on their most profitable customers as well as increasing the profitability of other customers. The session summary will include reference to recent client case studies and look at the future plans for the product.

Thursday 22 May

Breakout Stream D

D7: Shaping the Future of Customer Service - Temenos, ME Bank, Australia & Banesco, Venezuela

Temenos, in partnership with The Economist, recently published a report detailing how regulation, client expectations and technology are transforming retail banking. This session will consider the results of that report in more detail and look at what it really means for retail banking in the future. The session will consider how banks can use the wealth of information they already hold on their clients to increase loyalty and drive future business from the most profitable customers. It will look at how technology holds the key to dealing with data efficiently to improve process efficiency and reduce internal costs. This session will also hear from two innovative banks from two very different markets; Banesco, Venezuela and ME Bank, Australia who have embarked on a complete transformation to address current issues with these three key topics and position them for new challenges that lie ahead.

Breakout Stream E

E3: Realising the Benefits from Temenos T24 - The World’s Leading Core Banking Platform - Temenos

Temenos T24 is the world’s leading core-banking system, and, drawing on experience from more than 700 financial institutions world-wide combined with our 20% reinvestment in research and development, our annual releases contain significant enhancements across all modules. These functional and technical enhancements provide a wealth of benefits to an organisation, which can be realised by upgrading to the latest release. This session is a chance to review some of the major changes incorporated into T24 over the last 3 years and a closer look at how they can benefit your organisation.

Thursday 22 May

Breakout Stream D

D5: Getting More From Your Investment - Introduction to Temenos’ Value Added Services - Temenos

Go-lives are important milestones which the Temenos community is achieving more and more rapidly. But in the words of Nike Corporation ‘There is no finish line’ - and the opportunities of the ‘digital revolution’ will challenge you to continually improve the service offered to your business and your customers after go-live, as well as before.

Our Expert Services, training and support teams are working together to deliver a growing range of ‘Value Added Services’ which support this objective and complement our partners’ implementation capability. During this session our practitioners will give you an overview, with some examples of recent successful engagements. We will also announce some innovative new offerings which you will hear about for the first time.

Ranging from highly technical engagements such as T24 database conversion, through to business process consulting, training and enhanced support, our ‘Value Added Services’ share the theme of OPTIMISATION and bring the value derived from close interworking between our specialists and our product team. They are designed to help you extend, optimise and flex your use of our products in order to contribute more value to your business, respond to changing internal and external requirements and reduce operational risk.

In other words, please come to hear how we can help you get more from your investment in our software and use it to its full potential.

There will also be opportunities to discuss in more detail, at the meeting service desks covering business optimisation, technical optimisation, upgrades, support and training.

Breakout Session Information

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Technology General Sessions

Thursday 22 May

Breakout Stream C

C3: Temenos Introduces SaaS - Temenos

Temenos continues to expand the range of its software products that are available as a service. This session explains the many benefits of Software as a Service (SaaS) including greater flexibility, lower maintenance burdens including automatic upgrades and lower overall cost of ownership. You will learn what products are available as a service and how your organisation might benefit from their use.

C5: Payments: From Utility to Profitability - Temenos

Secure, efficient payments are the lifeblood of any bank. Traditionally seen as a utility, payments processing is an essential functional part of a bank. But as banks struggle to cope with declining profits associated with credit related services and their related bad press, this utility could be seen as the ‘great white hope’.

This session looks to explore how banks can profit from payments from both a retail and a corporate banking perspective. Focus will include, opportunities to profit financially through the delivery of value added services such as payment deferral solutions to support corporate liquidity and mobile technology supporting cross-sales. Profiting through customer loyalty will also be explored, with particular focus on real-time (payments and services) to make payments pay.

Breakout Stream D

D6: T24 Clients Upgrade to SaaS - Temenos

This session explains how existing T24 clients can upgrade their on-premise T24 into the Temenos Software as a Service (SaaS) offering. This can reduce costs, improve resilience and remove many routine administrative tasks. You will never need to upgrade again.

Breakout Stream E

E5: Payment Hubs: Revolution Not Evolution - Temenos

Payments systems have traditionally been under-invested in. This means bringing new and innovative products to market is difficult at best. Financial institutions (FI’s) are finding that their siloed payment systems are a real hindrance, especially as they try to compete with new players in the market. Even if they choose to upgrade their current system with additional functionality that supports better STP rates, adds new channels, adapts to new formats and accesses new clearing houses, this is likely to be a costly and time-consuming exercise.

This session evaluates what is required to realise the opportunities that the new payments environment presents. It will cover how financial institutions can create clear differentiation between themselves and their competitors. It explores in particular the new, agile payment hub solutions and what needs to be considered to enable FI’s to realise the payment opportunity.

Breakout Stream F

F7: Disruptive Business Models to Capitalise on the Digital Revolution - Temenos

Banking used to be an industry with high entry barriers, which protected it from competitive threats and helped it to sustain very high margins. The situation is now very different. Technology changes accentuated by other changes, such as diminishing customer loyalty and a regulatory agenda to introduce more competition are changing the way we bank, as well as opening up the market to new competition.

In this session, we will share the findings from a report we have written looking at, and interviewing, financial services companies that have capitalised on this technology change to launch new, innovative business models. We will also be joined by one or two of the financial services providers mentioned in the report.

Wednesday 21 May

Breakout Stream B

B4: It’s All About Process - Temenos

All businesses require a proper combination of people, process and technology to succeed. The way these three elements complement each other effectively and efficiently is through human workflow, which coordinates the interaction with various people to achieve the common business goal. But workflow alone is not enough, other elements, such as business activity monitoring, task escalation and notification, creating a process repository with proper versioning, are also a necessity; and features of a business process management system. This session will look at how the integration of Temenos T24 with an external workflow, proven with Red Hat’s business process management, can improve process efficiency and drive down internal costs. This session will also incorporate a demonstration of the latest product developments and look at the future roadmap for process management.

Thursday 22 May

Breakout Stream D

D4: The New Oil – Making Your Data Count - Temenos

T24, since it was first designed, has been data oriented. The architecture has always distinguished enquiries (reports) from versions (transactions). As reports and transactions were accommodated within a single logical model, it was necessary to optimise one or the other. All enterprise products have, up to now, optimised for online transaction processing (OLTP) rather than reporting (online analytic processing OLAP). The compromise is at both the logical level and the physical level. This compromise is no longer acceptable for two reasons. Firstly, the ratio of enquiries to versions is about to balloon, as it did in online travel and online retail, as banks move their channels to online and mobile. Temenos expects this ratio to go from roughly 5:1 if a teller enters a financial transaction, to 500:1 on mobile devices such as smart phones. Secondly, in order to provide a customer-centric banking approach, banks need to provide much more data both to their customers and also to their employees. This is generally expressed as the need for complete balance and transaction reporting. Once provided, customers can see all their banking transactions online and these can be easily sliced and diced and used as the basis for many different round trip portfolio management applications, ranging from personal financial management through to discretionary asset management.

The data framework is the Temenos approach to creating, within a single product, a homogeneous data store with two logical and two physical models. One logical and physical model optimised for OLTP

and the other for OLAP. This provides near real-time movement of business events from one to the other, using the existing Temenos Integration Framework to move the events and the Temenos Interaction Framework to redirect enquiries and reports to the reporting database.

Breakout Stream E

E4: Understanding the Technology Choices Every Bank Must Make - Temenos, IBM, Microsoft & Oracle

Repeated by popular demand! The underlying technology plays a significant role in the overall solution that supports your financial institution and in this session we will provide details of the latest platform offerings available from Temenos and our strategic partners. We will look at how Temenos core systems operate on each of the platforms and the work completed with our partners to ensure our clients continue to enjoy technology choices whilst ensuring optimum performance and deployment on whatever technology is chosen. During the session we will hear from Temenos, IBM, Oracle and Microsoft.

Breakout Stream F

F4: The Temenos API Economy - Temenos

With increasing competition and the most profitable customers opting for ‘digital relationships’ with their financial service providers, it is imperative for financial institutions to ensure they provide the agility to reach new markets and innovate at the digital world’s (frightening) pace. Technology innovations are being adopted faster than ever before and the shop front has moved to somewhere in the clouds. In this eye opening session, find out how APIs can transform your business and see a range of clever, quirky, and completely new Apps that can be implemented painlessly.

Breakout Session Information

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Temenos

Platinum Sponsor Stand

Gold Sponsor Stands

Silver Sponsor Stands

Internet Café sponsored by Validata

Lunch Area

TCF Hospitality Desk

Pillars

Standard Stands

Key to Expo

Key to Exhibitors

1 Accenture

2 EFS Technology

3 DigitalPersona

4 Hewlett-Packard

6 Cognizant

7 Qualco

8 National Data Consultant

9 Fiorano

10 Capgemini

11 Kurt Salmon

12 HID Global

13 Inlaks

14 IBM

15 Software Group

16 SOFGEN

17 Microsoft

18 Deloitte

19 TextGenesys

20 Verisim

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Gold Sponsor Stands

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TCF Hospitality Desk

Pillars

Standard Stands

Key to Expo

Key to Exhibitors

1 Accenture

2 EFS Technology

3 DigitalPersona

4 Hewlett-Packard

6 Cognizant

7 Qualco

8 National Data Consultant

9 Fiorano

10 Capgemini

11 Kurt Salmon

12 HID Global

13 Inlaks

14 IBM

15 Software Group

16 SOFGEN

17 Microsoft

18 Deloitte

19 TextGenesys

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Gold Sponsor Stands

Silver Sponsor Stands

Internet Café sponsored by Validata

Lunch Area

TCF Hospitality Desk

Pillars

Standard Stands

Key to Expo

Key to Exhibitors

1 Accenture

2 EFS Technology

3 DigitalPersona

4 Hewlett-Packard

6 Cognizant

7 Qualco

8 National Data Consultant

9 Fiorano

10 Capgemini

11 Kurt Salmon

12 HID Global

13 Inlaks

14 IBM

15 Software Group

16 SOFGEN

17 Microsoft

18 Deloitte

19 TextGenesys

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The Temenos Community Forum Expo will provide you with an opportunity to visit a select number of our business partners (including our Platinum, Gold and Silver sponsors) that offer complementary products and services to support your Temenos product implementation.

Visit the Temenos stand where you can come and find out more about our latest strategic product solutions or visit the Temenos Meeting Service where you can book an appointment to meet with one of our specialists to learn in more detail about the additional products and services that Temenos can offer, or to discuss queries on products that you are already using.

The Expo will run for the duration of the conference and there will be dedicated agenda time to allow you to visit the stands.

Refreshments will be served in and around the Expo area during tea and coffee breaks, so do take time to come and see the latest applications and services on offer.

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Temenos T24

T24, the world’s most widely used core banking system, is a complete front-to-back office, CRM and product lifecycle management software platform that powers your retail, corporate, wholesale, universal and private banking operations. Running 24/7 and in real-time, T24 combines comprehensive business functionality with an advanced, secure, scalable and modular architecture that future-proofs your banking operations to meet the banking technology and market challenges of today and tomorrow. T24 is available as a model bank implementation, with pre-configured services and best practice banking processes and workflows built in, to allow for an easier, more cost effective and low risk out-of-the-box implementation; or a more tailored approach to customers’ specific requirements.

T24 for Retail Banking

Temenos’ award winning Retail Banking software allows our clients to maintain competitive edge, profitability, performance and service helping them to thrive in today’s constantly evolving retail banking market and ensure that their systems are quickly scalable and easily integrated, and future-proof.

Our retail solution encompasses T24 Core Banking, Business Insight, edgeConnect (the market-leading UXP), the award-winning Temenos Connect Internet Banking, and AML (our anti-money laundering product). We provide the broadest functional coverage, equipping banks with everything they need to remain competitive, agile and innovative.

T24 Retail can be deployed via progressive renovation in a componentised approach, ensuring a low-risk implementation with rapid return on investment.

T24 for Corporate Banking

T24 provides integrated support on a single global platform to corporate and wholesale banks offering services to professional and corporate clients. T24 enables banks to introduce new business models quickly and add value to their client relationships. Support includes coverage of trade finance, cash management, payments, corporate lending, syndicated lending, delinquency management.

T24 for Islamic Banking

Designed specifically for Islamic banks and conventional banks offering Islamic financial services, T24 for Islamic Banking is both Sharia compliant and commercially flexible. T24 for Islamic Banking is a single core banking software system that handles Islamic financial services in tandem with non-Islamic ones. This helps you maintain tight control over operational costs while remaining focused on serving your customers in the most appropriate and effective way.

T24 supports a comprehensive range of Islamic products, including Murabaha financing and commodity Murabaha for retail and corporate clients, diminishing Musharaka, operating and financing Ijara, Tawaruq, Qard Hasan, Bai Al Salam, Istisna’a and Parallel Istisna’a, trade finance processing and financing contracts, profit management system to manage unrestricted investment accounts. In addition to Sukuk, commodity Murabaha, reverse Murabaha and FX for bank treasury.

T24 for Microfinance

T24 for Microfinance is a pre-configured model bank based on microfinance and community banking best practices.

Available as a traditional ‘on-premise’ implementation or as a Cloud-based Software-as-a-Service (SaaS) solution, T24 for Microfinance enables financial institutions to deploy the award-winning capabilities of T24 core banking. T24 for Microfinance features the high performance functionality you need to run the mass retail services that comprise microfinance and community banking. With industry best practice processes built-in, T24 for Microfinance delivers high security, efficiency, resilience and scalability for you and affordable and critical basic banking services for your customers.

T24 for Universal Banking

Scalable so you can quickly adapt to growth and modular so you only pay for what you need, T24 for Universal Banking features all the rich, high performance functionality you need to run the retail, corporate, wholesale and investment operations that comprise universal banking. It offers a single, integrated banking system architecture that strengthens and streamlines management while reducing operational risk. With industry best practice processes and multi-channel support coming as standard, T24 delivers high security efficiency, resilience and cost savings to provide you with the perfect platform for profitability.

Biometrics

T24 Biometrics enables the positive identification of employees and clients through “one touch” biometric identification for any T24 transaction. This allows banks to cost-effectively launch new products, serve customers in emerging markets, decrease time at the teller in branch operations and meet regulatory compliance guidelines for multifactor authentication.

Business Intelligence and Analytics

Temenos Insight is a market leading business intelligence and reporting solution that’s specifically designed to extract value from core banking systems. Web-enabled and built on the latest technology, Insight uses standard interfaces to integrate with T24 and other core banking platforms – giving you the right picture faster and more accurately, right when you need it most.

Insight Financial Intelligence

Temenos Insight Financial Intelligence provides enhanced data analytics and flexible reporting for the finance and treasury departments that aid banks to gain a deeper understanding of their business along with reducing the time it takes for regulatory compliance.

Insight Customer Intelligence

Temenos Insight Customer Intelligence delivers comprehensive sales performance analysis and how different offices, sales staff, regions and segment are performing against targets. It enables banks to develop more relevant products, optimise pricing and improve the customer experience, delivering increased margins and reduced attrition rates.

Insight Operational Intelligence

Insight Operational Intelligence enables many processes across the bank to be automated, minimising costs. By utilising Temenos’ extensive experience of working with banks in many markets around the world, the many pre-packaged reports that come straight out of the box enable significant savings to be made.

Insight Vision

Insight Vision is a web-based portal where all business intelligence content is delivered to decision makers. Insight Vision is built on Microsoft’s award-winning solution SharePoint and it allows for pervasive business intelligence delivery to all departments across the organisation. Insight Vision provides secure, easy access and insight into large volumes of information from one portal using advanced reporting, analytics and data visualisation features. It is tightly integrated with Microsoft Office, which greatly reduces user adoption and training times.

Channels

Temenos offers a range of mobile and internet banking software solutions that are designed to provide your customers with an exceptional user experience to assist with customer retention strategies and lower internal costs.

Temenos Connect Mobile

Temenos Connect Mobile delivers a combination of highly flexible banking and payments solutions on the widest range of devices and channels - including SMS, browser and downloadable apps. Functionally rich, highly secure and scalable, Temenos Connect Mobile’s mCommerce capability integrates retail and other payment channels to transform your customer’s device into a mobile point of sale. In addition, it enables you to offer your customers a functionally rich and highly secure mobile banking service that’s convenient, versatile and compatible with virtually all mobile operators worldwide. It is available as a pre-integrated T24 solution, or as an independent solution, working with other core banking systems.

Temenos Connect Internet - For Retail Banking, Corporate Banking and Private Wealth Management

Temenos Connect Internet offers on-line access to the widest array possible of core banking functions across all business lines. Cost effective, secure, resilient, efficient and productive, Temenos Connect Internet is fully integrated with the T24 core banking system and can incorporate data from any number of other host systems. The solution comes with a flexible user interface that can be designed to provide your end users with an intuitive and visually appealing experience as well as acting as a targeted marketing tool, providing customers with details of products that are relevant to their individual circumstances.

The secure solutions cater for multi-language, multi-brand and the responsive design capability ensures a consistent and intuitive end user experience irrespective of the device they choose to access their finances.

edgeConnect

edgeConnect is the market-leading User Experience Platform allowing financial organisations to offer a consistent user experience across multiple channels, products and users, in any language and optimised for any device.

T24 CRM

Temenos T24 CRM adds integrated customer relationship management to the core banking platform in one simple module. T24 CRM provides support for contact management, lead generation, campaigns, process workflow.

Temenos CoreBanking

Temenos CoreBanking (TCB) is a core banking processing software platform whose engine combines open software technology with IBM mainframe capabilities. Deployed worldwide and designed for Tier 1 and Tier 2 retail banks and multi-bank processing centres, TCB covers every aspect of retail core banking - including deposits, lending and payments. TCB’s modular structure delivers a proven, phased and cost-effective way to modernise fragmented IT estates and remove costly duplication and errors caused by obsolete legacy systems.

Financial Crime Mitigation

Temenos provides financial institutions with proven risk management, Anti-Money Laundering (AML), payments and front office solutions.

AML Profile

Temenos AML Profile is a due diligence reporting solution that detects incidents and trends likely to indicate criminal or suspicious behaviour. This enables you to act faster and with greater confidence. It is a web-enabled, end-to-end AML solution, integrated with your core banking platform.

Temenos delivers risk processes, vision and control, plus reporting and analysis applications that offer exceptional performance. AML Profile is an adaptable solution for identifying a broad range of money laundering instances. In fact, Temenos customers benefit from the lowest rate of ‘false positive’ alerts in the industry, without compromising detection rates, ensured through safe and accurate algorithms.

Temenos Watch

Temenos Watch is a specially designed advanced screening solution for smaller institutions which works in conjunction with the Temenos T24 solution. Temenos Watch enables you to benefit from the most comprehensive sanctions, embargo and PEP (Politically Exposed Persons) watch list screening system available.

Temenos Solutions

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Temenos Screen

The Temenos Sanctions Screening product protects your business by screening and profiling your customers and their transactions. A real-time processing solution, Temenos Screen enables you to benefit from the most comprehensive sanctions, embargo and PEP (Politically Exposed Persons) watch list screening system available. A standalone solution for larger financial institutions which integrates seamlessly with existing systems, it allows FI’s to adopt a smarter approach; increasing efficiency, mitigating risk, saving time and lowering data mining costs for enhanced decision making and improved collaboration. Temenos customers benefit from the lowest rate of ‘false positive’ alerts in the industry, without compromising detection rates, ensured through safe and accurate algorithms.

Transaction Payments and Banking

Temenos Payment Suite (TPS)

Temenos Payment Suite (TPS) is an advanced payment platform for financial institutions (FIs), which enables you to profit from payments. Built around a universal payments process, FIs can now move to an elegant, centralised infrastructure that operates with any core or back office system.

Designed in collaboration with ABN AMRO Bank N.V., TPS is built around a universal payments process. It provides a flexible solution to manage transactions from any source, in any format and to any destination.

As a payment hub it lowers the cost of ownership and gives you back control, but it is more than a hub. Using Temenos’ award winning technology, TPS’s multiple components and advanced tools means that you have the agility to develop a wide range of white label businesses quickly or offer added value through services such as payment prioritisation. Its advanced architecture provides product flexibility, tailored services and increased processing capacity to your mass payments capabilities. This gives you the control to quickly and effectively react to changing market demands and competitor threats, whilst reducing your maintenance risks and costs.

STeP Payments Repair

STeP Payments Repair (STeP) markedly improves straight-through processing (STP) rates by automatically repairing and enriching messages, enabling payment transactions to be conducted electronically without the need for re-keying or manual intervention. An intelligent software engine, STeP Payments Repair combines artificial intelligence software with our unique Financial Services Knowledge Base to integrate seamlessly with your payment platforms and operational systems.

Private Wealth Management Solutions

Temenos’ cutting-edge private wealth management (PWM) software solutions provide an integrated and highly flexible coverage to all key PWM roles of all key PWM business needs, from front-to-back, including: portfolio management, relationship management, risk management, PWM transaction processing, data management, channels for RMs and clients. Temenos’ PWM solutions are used by 115 banking groups in 180 sites around the world, making Temenos the leading PWM software solutions provider globally.

Temenos Integrated PWM Solution

By joining the forces of best-of-breed components that support the entire enterprise – front-to-back and across all key PWM roles – Temenos’ Integrated PWM Solution provides all the levers for private banks and PWM institutions to sustainably raise profits. It also gives retail and corporate banks a unified platform from which to tap the PWM space. The solution can power the full range of PWM business models and service all target customer segments, from mass affluent to UHNW individuals. Temenos’ Integrated PWM Solution offers far more than best-in-breed functionality; it offers a highly flexible and usable solution built around best-practice processes that reflect real business needs and that can be deployed in stages so as to minimise cost and risk, and accelerate time-to-money.

T24 for Private Wealth Management (PWM)

T24 for PWM is Temenos’ award-winning core banking software platform configured for processing all PWM needs. It features rich, high performance functionality to enable banks and PWM institutions to meet all PWM front-to-back-office, CRM and product lifecycle management needs on a single platform. T24 for PWM fully integrates with Temenos’ PWM front-end solutions for portfolio and relationship management, channels, data management, business intelligence and anti-money laundering. T24 for PWM is proven to dramatically increase institutions’ efficiency, scalability and profitability.

Triple’A Plus

Triple’A Plus is a sophisticated investment management platform designed to help portfolio managers and relationship managers service large numbers of investment portfolios and high-net-worth and ultra-high-net-worth clients. Built to deliver centralised investment strategy management, automated transaction lifecycle processing, industrialised key processes (e.g. proposal generation), and sophisticated automated reporting, Triple’A Plus provides cutting-edge and seamlessly-integrated capabilities encompassing the realm of PWM business activities. Triple’A Plus significantly boosts institutions’ productivity, efficiency and customer satisfaction levels; 6 of the 10 banks with the strongest brand value in Europe (according to the Financial Times) use Triple’A Plus.

WealthManager

WealthManager is an integrated wealth management platform designed to simplify and improve the daily work of professionals who manage and advise clients in the mass-affluent to high-net-worth segments. WealthManager enables wealth management firms to fully support the provision of discretionary, advisory and brokerage services from one single platform and across multiple back offices. A suite of components that can be combined flexibly to create a seamlessly integrated business solution, WealthManager enhances all facets of the wealth management process.

Temenos DataSource

Temenos DataSource is a web-enabled solution that automatically optimises the quality of PWM insitutions’ reference data for financial instruments including issuer, corporate actions, prices and static data. It eliminates duplication errors, enhances productivity, reduces operating costs, ensures consistency and improves client service performance. The flexibility provided by its high-performance rules engine and data model significantly reduces institutions’ risks and costs of meeting data-driven regulatory requirements. DataSource can be seamlessly integrated with T24 for PWM.

Risk and Compliance

Insight Risk Intelligence

Temenos Insight Risk Intelligence is an enterprise risk management software solution that supports Basel II & Basel III regulations and economic capital approaches as a baseline framework. It enables you to manage credit and market risks, assess how different parts of your organisation are performing and price products more accurately against risk factors and capital consumption – plus manage capital allocations to ensure long term profitability.

Insight Risk Regulatory Capital Engine

Insight Risk regulatory capital engine provides a framework to comply with the most advanced Basel II & III requirements. The regulatory capital module enables banks to accurately calculate their risk weighted assets, optimise available items such as collaterals and guarantees to reduce bank exposures and therefore regulatory capital requirement. It can be deployed against any regulatory approach and support multiple regulatory regimes.

Insight Risk Market Analytics

The market analytics module enables financial institutions to extend their analytical capability by using a range of tools, including Value at Risk (VaR) engine, yield curve modelling and pricing tools. Market analytics comes with extended analytics for volatilities, correlations, duration, sensitivity and illiquid instruments pricing. Temenos Insight Risk market analytics provides advanced stress testing capabilities, allowing generation of stressed cashflows and P/L, and helps your bank support Basel II and Basel III internal model (VaR).

Insight Risk Asset & Liability Management

Temenos Insight Risk ALM & liquidity is the perfect tool for balance sheet management, product modelling, plus duration and liquidity gap analysis. It provides efficient models for volatile deposit; cashflows based products waterfall modelling and liquidity ratios calculation. It provides comprehensive liquidity and interest rate risk analytics and reporting.

The regulatory compliance functionality provides assets liquidity classes classifications, central bank eligibility and real-time available liquidity. It also provides Basel III compliance with pre-packaged regulatory reports (for example NSFR and LCR).

SocialComply

SocialComply helps financial institutions to manage organisational risk in the social age. A monitoring tool, which records and logs in real time all mentions of the financial institution across various social media sites including Facebook, Twitter, YouTube and LinkedIn, it allows an institution to know what customers, staff and other stakeholder groups are saying about it. Also a workflow engine, SocialComply allows institutions to control what is said on behalf of the company, ensure posts comply with policy at the same time as allowing a potentially large number of people interact on social media sites on behalf of the company.

Temenos Treasury Solutions

The Temenos Treasury and Capital Markets solution spans the front, middle and back office. Temenos T24 and T24 Treasury Trader deliver comprehensive functionality to cover all asset classes and the complete product life cycle.

Full STP from the front office or trading platform, through the middle office for control and risk management to the back office for settlement, accounting and messaging is achieved. The bank’s treasury operation is able to manage positions raised elsewhere in the bank including hedging operations.

These positions can be managed in real-time, and Positions or Trades can be moved between desks or dealers, allowing distinct management of each trading book. ‘What if’ scenarios and simulations can also be created.

A very flexible structure for risk management facilitates the deployment of credit, position and dealer limits. Pre-deal checks ensure breaches will not occur before the trade is booked.

The back office leverages all the power and flexibility of T24 to facilitate highly configurable workflow control and trade management, with full settlement support through to accounting, payments and messaging. Nostro reconciliations and confirmation matching are catered for.

The solution delivers treasury management dashboards which deliver a real-time view of the bank’s overall position. A graphical app enables users to quickly decipher complex information, interact with the data and follow threads where there is a particular interest or the screen denotes more attention is required.

Temenos Solutions

34 35

TCF Expo - Sponsors

Accenture

Accenture is a global management consulting, technology services and outsourcing company, with approximately 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

We work with the world’s top banks, insurers and capital markets firms, helping them address their operational, technology, customer relationship and risk challenges to achieve or sustain high performance. Our financial services business services include Accenture Wealth and Asset Management Services and Accenture Core Banking Services.

Accenture Wealth and Asset Management Services uses leading-edge, industry-driven solutions to help wealth and investment managers effectively address the current tipping point in the industry and succeed in tomorrow’s marketplace. We invest in developing innovative solutions to improve the front, middle and back office functions of wealth and asset managers. To learn more, visit www.accenture.com/wealth.

Accenture Core Banking Services has helped design and implement core banking systems for more than 200 institutions worldwide. We help banks enhance, upgrade or transform their products, services and processes – lending, checking, savings, online account management, mobile banking, ATMs, credit card services, regulatory reporting and compliance functions – to boost revenues, growth and performance while reducing cost/income ratios by up to 15 percent. To learn more, visit http://www.accenture.com/corebanking.

A global alliance partner of Temenos, Accenture provides consulting, system integration and outsourcing services around Temenos Core Banking and Private and Wealth Management products. We have a dedicated team of T24 and Triple’A Plus experienced resources concentrated in Europe, with plans to expand globally to 250+ certified consultants, covering both T24 and Triple’A Plus by 2015

Visit us at Stand 1.

accenture.com

Inlaks

Established in 1982 as a member of the international and renowned Inlaks Group comprising of First Aluminium and AOS Orwell, Inlaks Computers is the foremost ICT and Infrastructure solutions provider in Nigeria and the West African region.

Inlaks Computers has been in operation for over 30 years and has grown consistently over the years to reach the leadership position it has attained today with an impressive customer base that includes the apex bank and 18 banks in Nigeria. In the West African region, Global Solutions Limited, Accra-Ghana, a subsidiary of Inlaks backed by sixteen (16) years of industry experience also has a customer base that includes five (5) apex banks and financial institutions in six West African countries.

Inlaks/Global Solutions both specialise in the deployment of dynamic and highly scalable ICT infrastructure and solutions that satisfy the evolving requirements of the financial, industrial, distribution, telecommunication, oil/gas & utilities sectors of the economy. Inlaks/Global Solutions also deploys commercial and resource planning software and services to many multinationals, manufacturing and oil producing companies.

Inlaks has been a Business Partner of Temenos for over 20 years with distributorship exclusivity for the West Africa region via its offices across the region. Inlaks has delivered several T24 implementations, upgrades, training, problem resolutions, optimisation services and several turnkey projects across the region. Inlaks Computers can also boast of the development of solutions such as the Pensions Business Solution and Vault Management System to complement the Core T24 Application.

Visit us at Stand 13.

Inlaks Computers Limited LKJ House (Formerly NUJ Light House) 3/5 Adeyemo Alakija Street Victoria Island, Lagos, Nigeria

Tel: +234.1.4617740, 4617741

Email: fbusales@inlakscomputers.com

Twitter: @inlaks

Linkedin: ng.linkedin.com/pub/inlaks-computers/69/aa/6aa

inlakscomputers.com

Global Solutions Limited 42 Giffard Road East Cantonment P.O.Box CT-2946, Accra, Ghana

Tel: +233 (0)302 773 273, 785 538

Email: info@globalsolutions.com.gh

Twitter: @ict_global

globalsolutions.com.gh

Deloitte

Deloitte has an unparalleled breadth and depth of services which make it a world force in its chosen areas of business – audit, tax, consulting and corporate finance. We are renowned for our commitment to innovation, quality, client service excellence and for the calibre of our people.

We understand that implementing a new system is one of the most challenging initiatives a bank can undertake. It requires bold decisions and rigorous programme implementation to achieve sustainable business and technology transformation. However, it is only through this transformation that banks can achieve the necessary break-through to operate efficiently and compete effectively. That’s where Deloitte can help.

Our approach to banking transformation focuses on package-led implementations, delivered with a rigorous execution processes and the necessary expertise to solve the most complex business and technology transformation challenges.

We deliver multi-disciplinary project teams with deep banking functional knowledge, technology expertise and operational transformation skills. Equipped with proven methods and tools, our teams are able to solve the most complex challenges that banks face in banking transformation and the accompanying business change. By harnessing the talent and experience in assisting banks through all stages of the banking transformation journey, we deliver solutions to clients that inspire confidence in what we promise.

Our banking transformation capabilities are further enhanced with our extensive experience working with a wide range of banks and financial institutions to help them understand and profit from the online and mobile revolution. Our Deloitte Digital team is an innovative leader in online and mobile strategy, design and development, offering world-class knowledge and resources from the leading global business and technology consultancy. Our focus is on the areas of digital strategy, mobile, social/web, content management and managed services - underpinned by digital technology architecture, application implementation and development expertise.

Take a closer look at our approach. Visit us at Stand 18.

deloitte.com/CoreBanking

SOFGEN

SOFGEN is an IT consultancy group with a worldwide presence specialised in delivering core banking and related IT solutions to some of the world’s most prestigious financial institutions. Our clients are involved in a wide variety of banking activities including retail, corporate, investment and wealth management as well as microfinance.

We offer an unmatched level of experience in and around core banking. Our services cover the entire core banking life-cycle, from requirements analysis and system selection to implementation and ongoing post-implementation support.

Our expertise also encompasses the satellite systems that extend and support core platforms, with offerings comprising solutions to the most critical challenges facing banks today in the four main domains of concern: core banking, credit & operational risk management, business intelligence & MIS, and channels & agency banking.

We recruit, develop and retain the most talented and experienced project managers, business analysts, consultants and engineers in the industry. We employ industry pioneers and architects; some of the best minds in banking IT work at SOFGEN. Our staff is consistently scored by our clients as the most experienced, the most capable and the most dedicated, and our 200+ Temenos consultants have an average of over 7 years’ experience.

Founded in Geneva, Switzerland in 1999, SOFGEN serves banks from its principal offices in Geneva, Zurich, Chennai, Philippines, Singapore, London and New York. The SOFGEN group’s 450 employees serve over 200 clients from 20 offices across 5 continents.

Visit us at Stand 16.

Email: info@sofgen.com

sofgen.com

36 37

TCF Expo - Sponsors

IBM

As the world’s largest information technology and services company, IBM offers decades of unparalleled experience and expertise in the banking industry. IBM is committed to helping banks capitalise on innovation to become a more customer focused enterprise, achieve operational efficiencies and leverage compliance and risk management in a way that creates new value for the business, resulting in sustainable growth and market share. Extensive skills in business and technology, investments in industry specific research, and proven solution framework and process models allow IBM to start projects quickly and deliver early results while minimising risk.

To learn more about IBM’s industry-leading solutions that are helping to build a smarter planet, visit ibm.com/banking.

ibm.com/banking

Cognizant

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 171,400 employees as of December 31, 2013, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant’s Banking and Financial Services practice, which includes investment and wealth management, investment banking, retail banking, cards, payments and transaction processing, is the company’s largest industry segment, serving leading financial institutions across the globe. These include 6 out of the top 10 North American financial institutions and 7 out of the top 10 European banks. Follow us on Twitter: Cognizant.

Email: inquiry@cognizant.com

cognizant.com

HID Global

HID Global is the trusted source for innovative products, services, solutions, and know-how related to the creation, management, and use of secure identities for millions of customers around the world. The company’s served markets include physical and logical access control, including strong authentication and credential management; card printing and personalisation; visitor management systems; highly secure government and citizen ID; and identification RFID technologies used in animal ID and industry and logistics applications. The company’s primary brands include ActivID®, EasyLobby®, FARGO®, IdenTrust®, LaserCard®, Lumidigm and HID®. Headquartered in Austin, Texas, HID Global has over 2,100 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand.

For more information, visit us at the HID Global Stand 12.

HID GlobalWaterloo Business Centre117 Waterloo RoadLondonSE1 8ULUnited Kingdom

EMEA Email: panderson@hidglobal.com

Americas & APAC Email: cserrato@hidglobal.com

hidglobal.com

EFS Technology

EFS Technology is the company behind the AUTOFORM Product suite that provides integrated output and document management for Temenos T24 Model Bank. Our software allows you to create exceptional banking documentation, in any language, that looks great across each of your distribution channels. As well as providing a consistent corporate standard to your banking documentation our integrations provide print preview, scanning, emailing, archiving and retrieval, all from within Temenos T24 Model Bank itself, ensuring a completely seamless user experience.

You can also benefit from our enhanced on-boarding solution which allows Tellers to capture, archive and view identification documents, account opening application forms, signatures, and customer photos. Significantly improving the overall customer experience as well as decreasing the time, effort and potential issues inherent in wholly paper based workflows.

AUTOFORM’s flexibility means it is perfect for any banking or financial institution, whether you operate in retail, private, microfinance, trade finance, insurance or Islamic banking.

With 25 years of experience in the industry, a global user base and billions of documents processed, EFS Technology is proud to be a Temenos certified partner, bringing exceptional added value to every T24 installation.

For more information, visit us at Stand number 2.

EFS Technology Ltd2 Burlington Park, Station RoadFoxton, Cambridge, CB22 6SAUnited Kingdom

Tel: +44 (0)1223 872747

Email: temenos@efstechnology.com

Twitter: @efstechnology

efstechnology.com/tcf-2014

38 39

TCF Expo - Exhibitors

Capgemini

With around 130,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organisation, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Capgemini’s Financial Services Global Business Unit brings deep industry experience, innovative service offerings and next generation global delivery to serve the financial services industry. With a network of 24,000 professionals serving over 900 clients worldwide, Capgemini collaborates with leading banks, insurers and capital market companies to deliver business and IT solutions and thought leadership which create tangible value. Rightshore® is a trademark belonging to Capgemini.

Capgemini 76 Avenue Kléber75016, Paris

capgemini.com/financialservices

DigitalPersona

DigitalPersona is a trusted partner for biometric identity verification solutions. Our T24 Biometrics Module, which integrates seamlessly with the Temenos T24 core banking system, is a turn-key solution that provides you with the ability to bind physical and logical identities to create a secure digital identity. The solution includes software and our standards-based fingerprint readers. With the touch of a finger, the T24 Biometrics Module positively identifies bank employees and customers. This assured identity secures access to bank networks, applications and accounts. The solution also makes it easy to create audit trails and management reports that increase security and accountability in the bank. DigitalPersona offers professional services to assist you in defining your needs, implementation, deployment and maintenance. The T24 Biometrics Module:

• Increases data and network security in branches

• Provides an assured identity for employees and customers

• Speeds access for authorised employees

• Reduces customer waiting time

DigitalPersona, Inc.720 Bay RoadRedwood City, CA 94063USA

Email: T24biometrics@digitalpersona.com

digitalpersona.com/t24biometrics

Fiorano

Founded in 1995, Silicon Valley based Fiorano is a USA (California) Corporation, a trusted provider of enterprise integration middleware, high performance messaging and peer-to-peer distributed systems. Fiorano’s innovative SOA platform integrates applications and complex technologies into an enterprise nervous system, increases business process performance.

Typically forty percent of the core banking implementation effort is involved in interfacing with multiple applications. Fiorano provides an ‘out of the box’ integration solution for Temenos T24, making it an ideal choice for T24 clients who do not have an incumbent ESB as well as those implementing a ‘bank in a box’ solution. Fiorano has over the years helped many banks and financial institutions integrate their core banking system with disparate applications, boosting operational efficiency and productivity across processes, customers and partners.

Global leaders including ABN AMRO, Commercial Bank of Africa, Federal Bank, Rabobank, Royal Bank of Scotland, Chicago Mercantile Exchange, Boeing, British Telecom, Capgemini Telecom, McKesson, NASA, POSCO, Schlumberger, US Coast Guard and Vodafone have deployed Fiorano to drive innovation through open, standards-based, event-driven SOA applications yielding unprecedented productivity. fiorano.com/solutions/banking/temenos-t24-core-banking-integration.php

HP

HP (NYSE: HPQ) has a rich heritage in the financial services industry that goes back more than three decades and is reflected in a significant presence in all of the top 200 banks, all of the top 50 brokerages, all 130 of the world’s major stock and commodity exchanges.

HP offers an end-to-end solution in core banking covering the whole life cycle of a core banking implementation, including:

• Digital account opening

• Cloud or Virtual Private Cloud hosting

• Banking platforms on an ‘as a service’ commercial model

• The “SOA in Banking” framework to integrate multiple channels and legacy systems:

• HP Converged Infrastructure solutions for IT infrastructure

• One stop shop for IT management solutions, people, process and technology

• Consulting and implementation services

• Operations, including data-centre operations and facilities management

• HP’s mission critical services, personalised systems support, high availability observatory

• Deep industry domain expertise in Banking, Capital Markets and Insurance

• A leader in handling credit card transactions and electronic funds transfers

hp.com/go/fsi

Microsoft

A changing industry landscape is unlocking new opportunities and financial institutions are looking beyond the near-term to drive profitability and growth through sustainable innovation. Game changing technologies are enabling this wave of innovation to meet new customer expectations, improve transparency, and stay competitive against non-traditional industry entrants. Microsoft is uniquely positioned to provide financial institutions with solutions to attract and retain customers, drive customer insight, manage enterprise risk and support mission critical operations. Through a combination of Microsoft and partner solutions, financial institutions can turn data into insight, transform ideas into action and turn change into opportunity.

Temenos and Microsoft offer core banking solutions aimed at addressing current industry pressures in the banking market whilst also providing the flexibility to respond to tomorrow’s challenges and opportunities. Temenos T24, a modular core banking system built on the Microsoft Windows platform and supporting .NET technology, helps banks achieve greater profitability, an improved customer experience and the agility to meet future market and customer demands. Temenos and Microsoft’s specific approach to core banking helps financial institutions increase productivity and profitability through an improved total cost of ownership and uniform operational environment, which enhances the time to market and operational efficiency delivered by T24. Microsoft’s connected customer experience complements T24’s sophisticated single customer view, thus enabling front-line staff to provide superior customer service.

microsoft.com/temenos microsoft.com/financialservices microsoft.com/sqlserver windowsazure.com microsoft.com/windows8

Validata

Validata Group is the leading provider of Validata SAS, the first truly integrated Automation Lifecycle Management (ALM) solution for the banking and finance sector.

Validata SAS is a central platform of integrated tools, agnostic of any software, database, UI and APIs designed to validate core banking systems from requirements through testing, migration and configuration management, achieving improved productivity, automation coverage and enhanced ROI.

It is its superiority over script-driven products which transforms the economics of a test team and facilitates business analysts’ involvement in testing which is particularly beneficial in projects with frequent delivery milestones. Overall, it contributes towards aligning business objectives and IT outcomes.

validata-software.com

TCF Expo - Sponsors

40 41

Kurt Salmon

Kurt Salmon is a global leader in strategy and operations management consultancy present in the main markets of North America, Europe, Asia and North Africa. Our 1,400 consultants advise companies’ top management and provide independent, fact-based advice as well as guidance to the world’s leading companies, as such in the Private Banking industry.

As a subsidiary of a London-based financial holding company, MCG plc, we are independent of any other discipline and are fully devoted to provide excellent client service. This guarantees that our recommendations and strategies are objective.

The firm’s success lies in our ability to build long-lasting client relationships based on trust and achievement of outstanding results that make us standard-setters for the consulting sector. We are the preferred advisor to executives looking to improve their company’s competitiveness in a constantly evolving and competitive world. Our unique combination of perspective, skills, experience and cultural adaptability enables us to help our clients succeed both now and tomorrow

Our work ethic, client focus and commitment to excellence are at the heart of each project.

kurtsalmon.com

National Data Consultant (NDC)

NDC is one of the oldest and award winning partner of Temenos since the year 2000 providing core banking consulting, implementation, support & training services for T24 across the Middle East & Africa region. With over 20 banks & financial institutions as its clients, NDC has focused on providing high quality standards for its customers through its certified resources and adapting industry leading governing and implementation best practices. Our expertise and experience is in the area of Conventional Banking, Islamic Banking, Central Banking, Microfinance Banking, Investment Banking and Non-Banking Financial Institutes.

Our philosophy is to build on our past successes by providing best-of-breed technology solutions backed by world class services and training capability which features industry best practices, domain knowledge and local requirements in the banking and financial sector. We provide industry leading methodologies, project governance, implementation & oversight. We engage hand in hand with the customer since the beginning recommending, challenging and innovating together to implement the most desirable solutions which result in high customer satisfaction.

ndctech.net

Qualco

Qualco is a leading European software solutions and professional services provider specialised in the Debt Management industry with corporate presence in UK, France and Greece. We capitalise on our international experience, business know-how and advanced technology solutions, to effectively support our clients optimising their Debt Management strategy and operations.

Our leading Debt Management Platform (Qualco Collections) covers the entire debt life cycle from pre-delinquency stage to recoveries, rescheduling, settlements, litigation, and debt sale. Our platform streamlines the complex debt recovery processes, supporting all credit lending products, and is designed to manage multiple portfolios in multiple countries.

More than 50 financial institutions and asset management companies in over 10 countries rely on Qualco ensuring success in project implementation, operations and business benefits realisation.

Qualco Debt Management has been integrated with T24 and is in production at several Temenos clients. Recently the cloud based version of Qualco Debt Management complemented the T24 MCB SaaS version at a major client in Africa.

Qualco Athens Office40 Agiou Konstantinou St.151 24 Marousi, Greece

qualco.co.uk qualco.eu

Software Group

Software Group (SG) is a specialised IT company focused on end-to-end solutions for the financial sector with a special focus on the microfinance sector. The company is offering professional consultancy services and development and doing delivery of software and infrastructure products that enable financial institutions to expand their outreach through the use of appropriate technologies. The company’s head office and development centre is based in Sofia, Bulgaria and it has established support and implementation offices in Nairobi, Kenya; Accra, Ghana; Manila, Philippines and Guadalajara, Mexico. These offices jointly serve a worldwide client base spanning 42 countries across Sub-Saharan Africa, Eastern Europe, Central Asia and the Pacific region.

SG provides solutions to a wide range of clients in the financial sector including commercial banks, microfinance institutions, cooperatives, credit unions, payment network operators and mobile operators. The company is specialising in delivery channel solutions. It has carried out successful development and implementation projects that allow the institutions to transact from the field using different technologies like: POS/ATM devices, features phones and smart devices, laptops, Bluetooth printers and portable biometric readers.

softwaregroup-bg.com/

TextGenesys (tGL)

tGL provide financial institutions with a comprehensive range of electronic solutions and software implementation services. We offer clients with multi-channel solutions developed around the mobile phone, portable devices, Point of Sale (PoS) and internet technologies. Our solutions offer simplified service delivery; improve customer experience and provide alternative methods for the payment and collection of revenue.

Having being in operation for 7 years, we pride ourselves as experts and highly responsive to our clients. Our solutions include Mobile Banking, Electronic Mobilisations, Agency Banking, SMS Services (Alerts, Bulk SMS & USSD).

tGL offers outstanding mCommerce solutions either through implementation services of its partner Temenos’ software solutions (Temenos Connect Internet and Mobile Banking) which has a wide reach and high security, easy to use and extremely low cost of ownership to provide significant return on investment.

TextGenesys Limited 2nd Floor Ampomah House Off Olusegun Obasanjor Way P.O. Box 4822 Accra Ghana- West Africa

Tel: 233 (0)302 231 200

Email: info@textgenesys.com

textgenesys.com

Verisim

Verisim has over 13 years experience of creating E-simulations for the global financial services market. A Verisim solution can transform an organisation’s approach to training.

Verisim’s E-simulation solutions are realistic, easy to deploy and look and behave like the real system. Training is provided in a consistent, cost-effective manner across diverse locations, time zones and languages. The E-simulation can be used repeatedly in the future for new staff or refresher training.

Verisim is experienced in customising E-simulations for Temenos clients and is the Temenos preferred partner for education solutions. We were awarded the Complementary Solution Partner of the Year at last year’s TCF.

Verisim has pre-packaged over 120 Model Bank processes across core modules in the T24 E-simulation and the client’s customised screens and process can be easily included either at deployment or in the future.

Come and visit us at Stand 20 to find out more on E-simulation for Temenos products and see a demo of our solution.

verisim.com

TCF Expo - Exhibitors

4342

Shuttle Bus Timetable

Tuesday 20 May – Welcome Reception

Time Pickup Point To

1920 Marriott Rome Park Villa Miani

1920 Sheraton Golf Parco de’ Medici

Villa Miani

2230 Villa Miani Marriott Rome Park

2230 Villa Miani Sheraton Golf Parco de’ Medici

2300 Villa Miani Marriott Rome Park

2300 Villa Miani Sheraton Golf Parco de’ Medici

Wednesday 21 May - Main Conference

Time Pickup Point To

0815 Sheraton Golf Parco de’ Medici

Marriott Rome Park

0830 Sheraton Golf Parco de’ Medici

Marriott Rome Park

1745 Marriott Rome Park Sheraton Golf Parco de’ Medici

1815 Marriott Rome Park Sheraton Golf Parco de’ Medici

1830 Marriott Rome Park Sheraton Golf Parco de’ Medici

Wednesday 21 May - Conference Dinner

Time Pickup Point To

1930 Sheraton Golf Parco de’ Medici

Marriott Rome Park

1940 Sheraton Golf Parco de’ Medici

Marriott Rome Park

2345 Marriott Rome Park Sheraton Golf Parco de’ Medici

0000 Marriott Rome Park Sheraton Golf Parco de’ Medici

Thursday 22 May - Main Conference

Time Pickup Point To

0815 Sheraton Golf Parco de’ Medici

Marriott Rome Park

0830 Sheraton Golf Parco de’ Medici

Marriott Rome Park

1700 Marriott Rome Park Sheraton Golf Parco de’ Medici

1715 Marriott Rome Park Rome FCO Airport

1730 Marriott Rome Park Rome FCO Airport

1730 Marriott Rome Park Sheraton Golf Parco de’ Medici

Temenos Headquarters SA:

2 Rue de l’Ecole-de-Chimie, CH - 1205 Geneva Switzerland Tel: + 41 22 708 1150

Temenos UK:

5th Floor, 71 Fenchurch Street London EC3M 4TD United Kingdom Tel: +44 (0) 20 7423 3700

To find out more about Temenos, please visit www.temenos.com

© 2014 Temenos Headquarters SA. All rights reserved. TEMENOS and TEMENOS T24™ are registered trademarks of Temenos Headquarters SA. The names of actual companies mentioned herein may be the trademarks of their respective owners.

Designed by Drew London