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Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1 and BeyondAnne CarlsonSenior Director, Oracle E-Business Suite Product Strategy
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The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Planning Your Upgrade Agenda
• Business Value of the Upgrade• Best Practices for Your Upgrade Project
– Starting Your Upgrade Project – Planning Your Upgrade Approach– Preparing for Your Upgrade Execution
• EBS Support Timelines• Additional Resources
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Business Value ofUpgrading from E-Business Suite 11i to 12.1
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Financials
HumanCapital
SupplyChain
Procurement
Customer &Master DataManagement
ApplicationsTechnology
E-Business Suite
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Focused on Financials and TechnologyOracle E-Business Suite
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BankModel
Tax Engine
InterCompany
General Ledger Ledger & Ledger Sets General Ledger Ledger & Ledger Sets
Subledger Accounting (SLA) Subledger Accounting (SLA) Dr Cr
ProjectsProjectsReceivablesReceivablesInventoryInventory
Work in ProcessWork in Process PurchasingPurchasing PayablesPayables
Multi-OrgAccessControl
Multi-OrgAccessControl
Major Initiatives:1. Ledger and
Ledger Sets2. Multi-Org
Access Control
3. Subledger Accounting
4. Tax Engine5. Intercompany6. Bank Model
Oracle E-Business Suite – R12 Global Financial Architecture
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Customer &Master DataManagement
Procurement
HumanCapital
SupplyChain
Procurement
Customer &Master DataManagement
Financials & Projects
Procurement
SupplyChain
HumanCapital
ApplicationsTechnology
E-Business Suite 12.1
Substantial Value in Every AreaOracle E-Business Suite
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Procurement
HCM
Financials
SCM
Projects
CRM
• Buyers Workbench, Sourcing, Contracts, Electronic Invoicing, iSupplier Portal
• Learning Management, Recruiting, Performance Management, Talent Profile, Incentive Compensation
• Service & Field Service
• Project Management for Asset Based Industries (Util, E&C, O&G etc.)
• Enterprise Asset Management, Warehouse Management
• Shared Service Centers, Advanced Collections, Internet Expenses, Channel Revenue Mgmt
• Spend Analysis, Classification & Supplier Lifecycle Management
• Succession Planning, Incentive Comp Analytics/ HR Analytics
• Projects Analytics, Primavera Integration
• Value Chain Planning, Landed Cost Management, Manufacturing Execution
• Financials Accounting Hub, Federal Financial Analytics
Enhanced Product Areas New Products in 12/12.1
MDM • Core Product Hub • PIM for Telco, PIM for Retail, Site Hub, Supplier Hub
Industries • Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities
• Price Protection, Supplier Ship & Debit
Oracle E-Business Suite – R12.1
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Finding Additional InformationAccelerate your evaluation and planning
Contains• Presentations• RCDs• RVPs• Videos• Customer
Stories• White Papers• etc
http://launch.oracle.com/?EBSUpgrade
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Building the Business Case for Upgrading
• Evaluate the new 12.1 features in the products you are currently running– Opportunities to eliminate customizations– Greater flexibility to match the needs of your business– Opportunities for additional automation and process improvement
• Look for adjacent products that might add value– Many products are much stronger at the 12.1 level than they were in 11i – Adding modules is low cost since you are leveraging the implementation
work you have already done– Some customers have justified the upgrade primarily by the need to get to
the 12.1 level so they could implement additional products
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EBS Product Update: Continued Releases and Innovation Ongoing Consumable Low Upgrade Cost Point Releases
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Best Practices for Your Upgrade Project
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Starting Your Upgrade ProjectBest Practices
1. Assemble the right project team2. Allocate enough time and resources3. Establish the target release
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Executive Steering Committee
Business Process Owners
Technical TeamDBAApps (mid-tier) SpecialistPerformance SpecialistCustomization Developer
Functional Specialists
1. Assemble the Right Project Team
Dedicated Project Manager
Include All of the Relevant Stakeholders
Tax Specialist
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2. Allocate Enough Time and Resources
• 11i to 12.1 upgrade is bigger than 11i Maintenance Pack upgrades (e.g., 11i9 to 11i10)– Significant changes in Financials functionality and data model– More flexible implementation options
• Time and resource estimates from 11i Maintenance Pack upgrades may not apply
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2. Allocate Enough Time and Resources
• Required time and resources will depend on your circumstances– Number of EBS modules you’ve implemented– Scope and complexity of your customizations– Number and extent of your integrations– Effort you typically invest in testing major release level
changes– Other systems changes you’re combining with the upgrade
• Many SIs and Consultants with 12.1 upgrade experience to help you estimate
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• Do Rapid Install to get 12.1 tech stack & product files• Apply latest Release Update Pack (12.1.3)
– Legislative and regulatory updates– Minor enhancements– Error corrections
• Apply critical patches for the products in your footprint– Recommended R12 Patches in MOS “Patches &Updates”– Oracle Applications Release Notes, Doc 798258.1
• Track critical fixes you’ve made to 11i and discuss with Support whether those also apply to 12.1.3– 11i bug fixes issued after May 2010 may not be in 12.1.3
3. Establish the Target Release12.1.3 Became Available in August 2010
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Planning Your Upgrade ApproachBest Practices
1. Decide: upgrade vs. reimplement2. Upgrade before expanding your footprint3. Plan for some Financials setup4. Plan the upgrade of customizations5. Plan for related systems changes6. Preview Release 12.2
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Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite11i10
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite12.1
Current 11i Instance
Upgraded 12.1 Instance
• Run Oracle tools on your current instance to• Install 12.1 file
system• Upgrade all data to
12.1• Go live on your
upgraded instance
Upgrade
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Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
11i10
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
12.1Data Migration
Current 11i Instance New 12.1 Instance
Legacy Instance Reimplemented Instance
11i10
• Use Oracle tools to install a new 12.1 instance
• Do setups on the new instance
• Migrate data from your legacy instance using Oracle’s:• Interface tables• APIs
• Go live on your reimplemented instance
Reimplement
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Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite11i10
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite12.1
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite11i10
Procurement
Supply Chain
HumanCapital
Customer &Master DataManagement
Financials & Projects
ApplicationsTechnology
E-Business Suite11i10
US-HQ
Asia Pacific
Europe
Global Single Instance
Legacy Instances
• Upgrade your US-HQ instance to 12.1
• Do international setups on the upgraded instance
• Migrate data from your international instances
• Go live on your global single instance
Hybrid: Upgrade & Consolidate
11i10
11i10
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• Do an upgrade if you:– Are satisfied with core Financials configurations such as:
• Chart of Accounts definition• Costing Method• Calendar
– Run a single instance of EBS– Use standard business processes with minimal customization– Want to carry forward historical transaction data
1. Decide: Upgrade vs. Reimplement
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• Consider a reimplementation if you:– Are dissatisfied with core Financials configurations such as:
• Chart of Accounts definition• Costing Method• Calendar
– Want to combine instances into a new “gold” instance– Want to standardize business processes and eliminate
numerous customizations
• In practice, we see many more upgrades than reimplementations
1. Decide: Upgrade vs. Reimplement
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CUSTOMER PERSPECTIVE“We upgraded to Oracle E-Business Suite Release 12 and Oracle Financial Accounting Hub to achieve greater efficiency and effectiveness globally in the wake of our recent acquisitions and our plan to centralize accounting for all of our worldwide operating companies. Oracle helped us to achieve that goal on time and on budget” Roxanne Shelton, Executive Director, Financial Applications, AT&T Inc.
COMPANY OVERVIEW• One of the world’s largest Telecommunications companies
• Industry: Communications
• Employees: 294,600
• Revenue: US$124 billion
CHALLENGES/OPPORTUNITIES• Upgrade the company’s existing Oracle enterprise resource
planning (ERP) system to accommodate recent communications industry acquisitions and more easily incorporate international operating companies
• Support centralization of business operations to achieve greater consistency, data reliability, and global visibility
SOLUTIONS• Oracle Financials• Oracle Fixed Assets• Oracle Financial Accounting Hub• Oracle Project Costing
RESULTS• Enabled users to get financial results
more quickly and get up-to-date data in the hands of decision makers, ultimately accelerating monthly financial close by nearly 25%
• Standardized accounting rules, reducing the chart of accounts by 1/3
• Streamlined processing of more than 1.2 million invoices per month
AT&T Inc. Upgraded to Oracle E-Business Suite Release 12 to Centralize Accounting Processes
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2. Upgrade Before Expanding Your Footprint
If you want to add more EBS products to your footprint: a) Implement more products at the 11i level, then upgrade later b) Implement more products in a separate 12.1 instance c) Upgrade to 12.1 first, then implement more products
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2. Upgrade Before Expanding Your Footprint
If you want to add more EBS products to your footprint: a) Implement more products at the 11i level, then upgrade later b) Implement more products in a separate 12.1 instance c) Upgrade to 12.1 first, then implement more products
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2. Upgrade Before Expanding Your Footprint
• Upgrade to 12.1 first, then implement more products– Don’t slow progress towards 12.1 with numerous 11i projects– Implement and stabilize new business processes once– Many products are much stronger at the 12.1 level– Don’t implement more products in a separate 12.1 instance
unless you plan to keep separate instances
Related point … don’t split to two instances to upgrade one product area ahead of another
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CUSTOMER PERSPECTIVE“We went live with Oracle E-Business Suite Release 12.1 on time and on budget. The new features in the latest version will enable us to operate more efficiently and effectively, such as managing our US$6 billion capital and grant monies.” Prasad Nettum, Director for Enterprise Financial Systems
COMPANY OVERVIEW• The nation’s third largest school district that serves
approximately 407,000 students in 666 schools
• Industry: Public Sector
• Employees: 55,000
• Revenue: US$6 billion
CHALLENGES/OPPORTUNITIES• Upgrade the school district’s existing Oracle enterprise
resource planning (ERP) system to gain new functionality and to enable the system to scale for future growth under extreme budgetary and staffing constraints due to the current economy
• Review and reduce the system’s more than 100 customizations for better management efficiency
• Implement additional modules on the latest version of Oracle E-Business Suite to save time and money
SOLUTIONS• Oracle Financials• Oracle Procurement• Oracle Projects• Oracle Enterprise Asset Management• Oracle User Productivity Kit
RESULTS• Completed the aggressive upgrade
within the original project timeline and budget despite changes half way through
• Solved problems quickly and met aggressive goals with a small IT staff
• Managed and monitored work orders more efficiently
September 2009
Chicago Public Schools Upgraded to Oracle E-Business Suite Release 12.1 on Time
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• Even in the upgrade case, plan on reviewing your Financials setups– Some setups done separately in 11i modules are centralized
in 12.1
• Validate that new centralized setups reflect consistent tax and accounting treatments that you expect
3. Plan for Some Financials Setup
Legal EntityLegal EntityOperating UnitsOperating Units
UNIFIED BANK ACCOUNT MODELUNIFIED BANK ACCOUNT MODEL
Legal EntityOperating Units
UNIFIED BANK ACCOUNT MODEL ONE GLOBAL TAX ENGINEONE GLOBAL TAX ENGINE
• Centrally managed rules• Consistent tax services• Centrally managed rules• Consistent tax services
Tax Determination ProcessTax Determination Process
RegimeRegime Applicable Taxes
Applicable Taxes
Tax Status, Rate
Tax Status, Rate
Taxable Basis
Taxable Basis
Tax Calculation
Tax Calculation
ONE GLOBAL TAX ENGINE
• Centrally managed rules• Consistent tax services
Tax Determination Process
Regime Applicable Taxes
Tax Status, Rate
Taxable Basis
Tax Calculation
CENTRALIZED PAYMENTS ENGINECENTRALIZED PAYMENTS ENGINE
Payments Engine
Payments Engine
Funds Capture and DisbursementFunds Capture and DisbursementCENTRALIZED PAYMENTS ENGINE
Payments Engine
Funds Capture and Disbursement
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• Understand Financials upgrade impacts– Oracle Financials & Procurement Functional Upgrade Guide
• Architecture changes, data migration– “R12 Upgrade Considerations by Product” (Doc 889733.1)
• Process changes, configuration changes, hints and tips– Accounting Setup Manager Pre-Update Diagnosis Report
• Setup inconsistencies you should resolve before upgrade
• Understand additional implementation options– Oracle Financials Concepts Guide– Oracle Financials Implementation Guide
3. Plan for Some Financials Setup
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• Review 12.1 functionality to see what is now available in the product– See Release Content Documents, Doc 561580.1– Save money by retiring customizations
• Research country-specific localizations– See “Introduction to Add-On Localizations”, Doc 429042.1
• Consider engaging Oracle Consulting for a CEMLI review – Customization, Extension, Modification, Localization, and
Integration
4. Plan the Upgrade of CustomizationsInventory Customizations and Prioritize for Upgrade
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• EBS Data Model Comparison Report (Doc1290886.1) lists database object definition changes between:– 11.5.10.2 and 12.1.3– 12.0.4 and 12.1.3 – 12.0.6 and 12.1.3– 12.1.1 and 12.1.3
• Example impacts:– Switch custom reconciliation reports from distribution lines in
separate apps to new Subledger Accounting (XLA) tables– Update custom Oracle Discoverer Business Areas
4. Plan the Upgrade of CustomizationsAdapt Custom Code to Data Model Changes
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• Custom code in standard 11i development technologies is generally compatible– OA Framework– Oracle Forms– Oracle Reports– Oracle Workflow
• Certain technologies have been replaced (Doc 374398.1)– Mod_plsql– Oracle Reports Server Reports– Oracle Graphics integrations with Oracle Forms– AK mode of Oracle Application Framework
4. Plan the Upgrade of CustomizationsAdapt Custom Code to Technology Changes
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• You can migrate to BI Publisher before you upgrade– May need to adjust queries, but formatting remains valid
• Use migration utility or leverage delivered templates – 12.1 includes over 2600 layout templates registered against
more than 2000 data sources across 92 products
4. Plan the Upgrade of CustomizationsConsider Migrating Custom Oracle Reports to BI Publisher
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• You can continue to use Oracle Discoverer in 12.1 for custom reports
• If you are reimplementing custom Discoverer reports, consider replacing with Oracle BI Applications (OBIA)– Pre-built, pre-integrated analytics for Oracle’s ERP and CRM
offerings– Built with OBIEE, Oracle’s strategic business intelligence
platform
4. Plan the Upgrade of CustomizationsConsider Replacing Custom Discoverer Reports with OBIA / OBIEE
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• Use personalization functionality where possible – OA Framework or Forms Personalization– Flexfields– Folders
• Extend incrementally using standard E-Business Suite technologies– OA Framework– Oracle Forms– Oracle Workflow
• Consider new Fusion Middleware tools such as ADF and SOA Suite for separate custom applications
4. Plan the Upgrade of CustomizationsPlan For New or Reimplemented Custom Screens
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• Before upgrading, you must be on a 12.1-certified database level: 10gR2, 11gR1, or 11gR2
• Consider getting to latest database level certified for your current EBS level– Both 11i10 and 12.1 are certified on 10gR2, 11gR1, 11gR2– See Database Preparation Guidelines for an Oracle E-
Business Suite Release 12.1.1 Upgrade, Doc 761570.1
• Similar considerations apply to your operating system – See MOS Certifications and Oracle Applications Installation
and Upgrade Notes Release 12 (12.1.1) for your platform
5. Plan for Related Systems ChangesDatabase and Operating System Levels
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• These related architecture conversions can be accomplished while on 11i:– Oracle Applications Tablespace Model - OATM
• Reduces number of tablespaces to 12 from 2 per product• Compacts database, optimizes storage settings and
reduces I/O• See Doc 248857.1
– Multiple Organization Architecture• Convert from single-organization architecture to enable
Multi Org Access Control• Can have 1 operating unit• See Doc 210193.1
5. Plan for Related Systems ChangesArchitecture Conversions
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• Middle tier: Use Rapid Install to install 12.1 file system on target platform, then continue with upgrade
• Database tier: Re-platform before 12.1 upgrade – Target has same endian format (byte ordering):
• Transportable Database (Doc 729309.1)– Target has different endian format:
• Export/Import (Datapump), but slow for databases > 1TB– 11i/10gR2 (Doc 362205.1)– 11i/11gR1 and 11i/11gR2 (Doc 557738.1)
• Transportable Tablespaces is better for large databases– 11i/10gR2 (Doc 454574.1)– 11i/11gR2 (Doc 1366265.1)
5. Plan for Related Systems ChangesPlatform Migrations
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• Should you combine related systems changes with your 12.1 project and downtime? Single Project & Downtime
• Less total downtime & testing• More complex troubleshooting• More business risk
Multiple Projects & Downtimes• Likely more total downtime & testing• Simplified troubleshooting• Less business risk
5. Plan for Related Systems Changes
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• Different enterprises will make different scope and phasing decisions based on:– How frequently they can take a downtime– How long any single downtime can be– How much testing their business requires
• In practice, many enterprises complete related system changes ahead of the 12.1 project and downtime
5. Plan for Related Systems Changes
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6. Preview Release 12.2
• 12.2 will contain functional and technical advances, including Online Patching– Adds to overall value proposition of Release 12 upgrade
• Don’t wait for 12.2 to come out before analyzing and planning your 12.1 upgrade– 12.1 functional upgrade analysis will apply equally to 12.2– Once on 12.1, the upgrade to 12.2 will be much smaller than
the 11i to R12.x upgrade
WHAT’S COMING
Latest middleware: Fusion Middleware 11g
WebLogic Server to replace OC4J
Latest database: Oracle 11gR2 11.2 Database
Online patching via Edition-Based Redefinition
Improved performance via database result caching
WebLogic JSP
Forms
BI Publisher
BC4J
Web
Lis
tene
r
UIX 11g
RAC & ASM
Global Single Data ModelJD
BC
/SQL N
et
Application Database
WebLogic Server
Edition-Based Redefinition
Technology HighlightsWeblogic 11g, Database 11gR2 and Online Patching
Reducing Patching DowntimeOnline Patching With Oracle 11g Release 2 Database
WHAT’S COMING
Functionality leverages native 11g R2 features that allow online application upgrade with uninterrupted availability of the application
Patches can be applied while the production system is fully operational
Only a short downtime is required to complete patching process
The amount of downtime required by any patch will be more predictable
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Preparing for Your Upgrade ExecutionBest Practices
1. Test, Test, Test2. Take steps to minimize downtime3. Prepare business users for change
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• Test end to end with complete production data set – Find latent data conditions that will fail 12.1’s tighter validation
• Test all business scenarios with upgraded & new data– Enter an invoice in 11i, issue a credit memo against it in 12.1
• Compare key reports before and after upgrade– AP Trial Balance– AR Reconciliation reports
• Do data verification tasks described in upgrade guide– See Oracle E-Business Suite Upgrade Guide, Release 11i to
12.1.1 (Appendix F)
1. Test, Test, TestDo Full Functional Testing at Full Data Volumes
47
• During UAT, test month-end close at full data volumes– Resolve any exceptions
• After go-live, simulate month-end close a few days before actual close– Keep project team within reach through your first close
• See: “R12: Period-End Procedures for Oracle Financials E-Business Suite” (Doc 961285.1)
1. Test, Test, TestTest Your Period-End Close
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• Batch load tests– Run production concurrent requests on your test system
• User Participation Tests– Let users go unscripted at full production processing capacity
• Automated load testing
1. Test, Test, TestDo Load and Volume Testing
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1. Test, Test, TestConsider Oracle’s Automated Testing Solution
Oracle Application Testing Suite (OATS)
1. Oracle Load Testing –scalability, performance & load testing
2. Oracle Functional Testing –functional and regression testing
3. Oracle Test Manager – test process management, test execution & defect tracking
12.1.1 Test Starter Kit•Instruction guide•Sample QA test scripts •See Oracle Application Testing Suite Downloads > Application Testing Suite
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• Do several complete practice upgrades– Establish that the upgrade will fit into your downtime window
• Optimize your timing– Tune performance of the core upgrade driver
• See Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1
– Minimize duration of tasks performed before & after core upgrade driver runs• Interim backups• Final acceptance testing
2. Take Steps to Minimize Downtime
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• Run “The Upgrade Manual Script” (TUMS) to identify tasks you can omit (UG Chapter 2)
• Apply Consolidated Upgrade Patch for fixes to upgrade code (Doc 798258.1)
• Reduce data volume using archive and purge (Doc 752322.1)• Use Subledger Accounting “Upgrade by Request” (UG Appendix
G and Doc 604893.1)• Use a shared APPL_TOP (Doc 384248.1) and Distributed AD
(Doc 236469.1)• Use a staged APPL_TOP (Doc 734025.1)• Complete functional pre-upgrade tasks in Upgrade Guide (UG
Appendix E)• Parallelize pre- and post-upgrade technical activities• Isolate post-upgrade concurrent programs in a special queue
(Doc 399362.1)
2. Take Steps to Minimize DowntimeDowntime Reduction Techniques
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2. Take Steps to Minimize DowntimeSubledger Accounting “Upgrade by Request”
• Limit historical accounting data upgraded during critical downtime using SLA Pre-Upgrade program– Set range of periods to upgrade; default is current fiscal year,
or minimum of 6 periods– Some SLA functionality relies on availability of previous
accounting data• Example: To cancel an invoice from 2 years ago, need to
upgrade at least 2 years of accounting data
• Option to run SLA Post-Upgrade program for additional historical data
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• Oracle Tutor– Capture and maintain business process documentation
• Oracle UPK– Capture and maintain interactive UI simulations– Adapt pre-built E-Business Suite content– Deploy as online help
3. Prepare Business Users for ChangesConsider Oracle’s End User Productivity Solutions
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SEE IT TRY IT KNOW IT DO ITUser Modes
Financials• Payables• Receivables• General Ledger• Assets• Internet Expenses• Advanced Global Intercompany
System• E-Business Tax• Subledger Accounting• Bank Account Setup/Maintenance
HRMS• Human Resources• Payroll• Self-Service HR• Performance Mgmt• Time and Labor• iRecruitment• Learning Mgmt
Procurement• Purchasing• iSupplier Portal• iProcurement
Distribution • Inventory• Order Mgmt• Shipping Execution
Projects• Project Costing• Project Mgmt• Project Resource
MgmtApplications Technology• Applications Mgmt • Forms Personalization
Manufacturing• Shop Floor Management• Work In Process• Discrete MES• OPM Product Development• OPM Process Execution• OPM MES
2,300+ Pre-delivered Topics for Release 12.1
Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help
Drive Greater End User ProductivityUPK Pre-Built End-User Documentation
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EBS Support Timelines
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E-Business Suite Support Timelines5 Years of Premier and 3 Years of Extended Support
2007 2008 2011
11.5.10
2012 2013
Premier
20142009
Extended Sustaining
2015 2016 2017
R12 Premier Extended Sustaining
R12.1 Premier Extended Sustaining
Nov ‘13
Jan ‘12 Jan ‘15
May ‘17
2010
11i Extended Support Ends in November 201312.1 Extended Support fee waived through May 2015
.
GA
GA
More info: http://www.oracle.com/support/library/extended-support-faq.pdf
May ‘14
Nov ‘10
Fee Waived thru May ‘15
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E-Business Suite Extended Support Policies11.5.10 Minimum Patch Level and Extended Support Information Center
My Oracle Support > Doc ID 1199724.1
• 11.5.10 Minimum Patch Level– Doc 883202.1
• Patch Wizard utility– Doc 1178133.1
• Extended Support Pricing & Policy– http://www.oracle.com/
us/corporate/pricing/price-lists/index.html
– http://www.oracle.com/us/support/policies/index.html
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Additional Resources
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My Oracle Support: E-Business Suite Release 12.1 Info Center
Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center (Doc ID: 806593.1)
Leverage Oracle’s Information Resources Accelerate Your Evaluation and Planning
* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page
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My Oracle Support:Release Value Propositions (RVPs)
Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 804373.1)
Leverage Oracle’s Information Resources Accelerate Your Evaluation and Planning
* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page
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My Oracle Support:Release Content Documents (RCDs)
Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 561580.1)
Leverage Oracle’s Information Resources Accelerate Your Evaluation and Planning
* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page
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My Oracle Support:Transfer of Information (TOI) Online Training
Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 807319.1 )
Leverage Oracle’s Information Resources Accelerate Your Evaluation and Planning
* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page
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Leverage Oracle’s Information ResourcesNew Options for Accessing E-Business Suite 12.1 Documentation
• HTML and PDF versions of each book
• Enhanced cross-book search
• Alphabetical master book list
• http://download.oracle.com/docs/cd/E18727_01/index.htm
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• Collection of key documents and webcasts on EBS upgrade• Specific to a product area and upgrade path
– Tech Stack: Doc 269.1– Financials & Projects: Doc 256.1– HCM: Doc 257.1– Manufacturing: Doc 258.1
Leverage Oracle’s Support ResourcesE-Business Suite Upgrade Advisors
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My Oracle Support > Doc ID 215527.1
• Steps you thru 11i to 12.1 upgrade
• Filters out steps that don’t apply
• Indicates critical patches
• Keeps log & status• Allows custom
steps & annotations
Leverage Oracle’s Support ResourcesMaintenance Wizard – Free Support Tool
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Leverage Oracle’s Support Resources My Oracle Support Upgrade Community
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Leverage Oracle’s Support Resources Oracle Technology Network – Install / Upgrade Forum
forums.oracle.com > E‐Business Suite > Technology – LCM 11i: Install/Upgrade
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Planning Your Upgrade Recap
• Business Value of the Upgrade• Best Practices for Your Upgrade Project
– Starting your upgrade project – Planning your upgrade approach– Preparing for your upgrade execution
• EBS Support Timelines• Additional Resources
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For more information …
• Related white paper: – "Planning Your Oracle E-Business Suite Upgrade from
Release 11i to Release 12.1" (Doc 987516.1)
• Share your best practices and lessons learned:– Contact [email protected]
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