Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship Management (CRM) in Banking System via AHP Technique

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  • 8/20/2019 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship M…

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    Int. j. econ. manag. soc. sci., Vol(3), No (12), December, 2014. pp. 16-

    TI Journals

    International Journal of Economy, Management and Social Scienceswww.tijournals.com

    ISSN:

    2306-7276

    Copyright © 2014. All rights reserved for TI Journals.

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    17 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship Management (CRM) in Banking System via A...

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

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    18Fereshteh Amin *, Hoda Ghorbani, Ali Ramzani, Mahdieh Haghani

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

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    19 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship Management (CRM) in Banking System via A...

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

  • 8/20/2019 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship M…

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    20Fereshteh Amin *, Hoda Ghorbani, Ali Ramzani, Mahdieh Haghani

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

  • 8/20/2019 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship M…

    6/8

    21 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship Management (CRM) in Banking System via A...

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

  • 8/20/2019 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship M…

    7/8

    22Fereshteh Amin *, Hoda Ghorbani, Ali Ramzani, Mahdieh Haghani

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.

  • 8/20/2019 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship M…

    8/8

    23 Study and Ranking Effective Consumers Satisfaction Indexes (CSI) as a Pre-requisite of Consumers Relationship Management (CRM) in Banking System via A...

    International Journal of Economy, Management and Social Sciences Vol(3), No (12), December, 2014.