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Student Support ServicesUniversity College of Borås
Why do some first-year students fail in their academic studies
-can Student Support Services do anything to help?
Ingela Högberg and Kerstin Holmeros Skoglund
Reports and publications, University College of Borås, 2007: 2
Photo: Anna Sigge
The Swedish School of Library and
Information Sciences
School of Engineering
School of Health Sciences
School of Education and Behavioural Sciences
School of Business and Informatics
Swedish School of Textiles
Library & Learning Resources
Student Support Services
Central Administration
University College of Borås
Student Support Services
• Student Councellors
• Career Councellor
• International Coordinator • Social Councellor
• Student Nurse
• Student Priest
• Maths Support
• IT support
Speech & Presentation Skills /Communication
Swedish as a Second Language
Language Lab/ Swedish, SSL, English Reading & Writing Disabilities
/Dyslexia
Purposes of our survey
• Relations between study results, need of, access to and use of Student Support Services
• Personal and organizational reasons for failure
• Future development of SSS according to the FYE-concept
• Comparison with the national Student Mirror Survey
• Age, gender and nationality
Number of students and respondents at the different schools
Schools no. respond.
School of Business and Informatics 59 26 School of Engineering 52 26
School of Education and Behavioural Sciences 17 7 The Swedish School of Library and Information Sciences 14 10 School of Health Sciences 5 2 The Swedish School of Textiles 1 1
___________________________________________________________ Total 148 72
Credits N.B. Required amount of credits a year is 40/60
_______________________________________________
Credits Numbers
1-5 9
6-10 18
11-15 18
16-20 27
_______________________________________________
Total 72
Reasons to why you did not take 40 credits during your first year-organizational reasons
0
1
23
4
5
6
78
9
10
Structu
re/co
urse
plan
/gro
upwor
k/gr
oups
ize
Teach
er/d
efici
ent p
edag
ogy
Wro
ng ch
oice
Lack o
f tea
cher
supp
ort/t
each
er co
ntac
t
High
pace
Reasons to why you did not take 40 credits during your first year
-personal reasons
0
5
10
15
20
25
Lack
ing motiv
ation/w
rong
educ
ation
Family
/par
enta
l leav
e/sepa
ratio
n
Illnes
s/de
ath
in fam
/disa
bility
Isola
tion/di
scomfo
rt
Lang
uage
diffi
cultie
s
Commutin
g
Work/
spor
t acti
vities
Econom
y
Study hours/week -a comparison with students at UCB* and the Student Mirror Survey (2007) in percent
________________________________________________________ Student Mirror UCB* % students % study hours/week 1 0 0 8 3 1 - 5 9 13 6 - 10 10 2 11 - 15 12 3 16 - 20 16 8 21 - 25 17 27 26 - 30 25 45 more than 30______________________________________________________________________* Calculation based on the 6220 students in the Student Mirror and the 72 respondents in our survey.
Number of working hours/week –a comparison with students at UCB and the Student Mirror Survey (2007) in percent
Student Mirror UCB Work% students % no hour/week 50 47 (34)* 0 answered “no” 14 4 (3) 1 – 5
10 17 (12) 6 – 10 7 10 (7) 11 – 15 5 8 (6) 16 – 20 3 0 (0) 21 – 25 2 7 (5) 26 – 30 9 7 (5) more than 30__________________________________________________________________* Numbers in brackets = number of respondents
UCB has some supporting activities. Are you
aware of them? Have you consulted them?
0
10
20
30
40
50
60
Reading
& w
riting
disa
b./dy
sl.
Voice, s
peech
& co
mmun
icatio
n
Swedish
as a
sec
ond la
nguag
e
Mat
hem
atics
Priest
Nurse
Socia
l Coun
cello
r
Study
Coun
cello
rs, c
entra
l
Study
Coun
cello
rs, f
acultie
s
Number of students, and number of consultations academic year 2005- 2006 at the UCB in whole
___________________________________________________Support No. students No. consultations
Reading and writing disab./dyslexia 74 345
Voice, speech, communication 92 450
Swedish as a second language ca 46 ca 190
Maths support * ca 700
Student priest ca 75 ca 185
Student nurse 152 193
Social Councellor 139 350
Study Counsellor - central * *
Study Counsellor - faculties * *
Total_________________________578___________2413__________
* No statistics available from this period.
Are you still studying at UCB? If not, what are you doing now?
0
5
10
15
20
25
Most Striking Results
• Dominating numbers of male students under the age of 25
• Most respondents have Swedish as their first language
Conclusion
• Better knowledge of reasons for failure
• Student Support Services play an IMPORTANT part in helping some students succeed
YES, we can help!
Thank you for listening!
