Student Success in the Tech Economy€¦ · CompTIA PenTest+ is a certification for intermediate skills level cybersecurity professionals who are tasked with hands -on penetration

Student Success in the Tech EconomyKirk Smallwood

VP, US Academic Business Development

Let’s Discuss:

§ About CompTIA§ The IT Skills Gap§ Certifications§ Career Pathways

§ Infrastructure§ CyberSecurity

§ FREE(!) CompTIA Resources§ Q&A

ABOUT COMPTIA

THE IT INDUSTRY & SKILLS GAP

5

Copyright (c) 2015 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org 6

The Global IT IndustryPath to $5.6 Trillion by 2021

Projected 2019

Sales of

$5 trillion

Source: CompTIA IT Industry Outlook 2017, IDC

Copyright (c) 2015 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org

How Many Open IT Jobs Currently?

7

Give Back Through

Philanthropy

820,000+


It Pays To Be in ITONET Code Core IT Occupation 10th

Percentile25th

Percentile50th (Median)

Percentile75th

Percentile90th

Percentile

15-1151.00 Computer User Support Specialists $31,220 $39,310 $50,980 $65,640 $84,510

15-1142.00 Network and Computer Systems Administrators $50,990 $64,010 $82,050 $104,970 $130,720

15-1143.00 Computer Network Architects $60,310 $81,960 $109,020 $137,820 $164,280

15-1152.00 Computer Network Support Specialists $38,270 $48,160 $62,770 $82,290 $105,770

15-1122.00 Information Security Analysts $56,750 $73,890 $98,350 $126,870 $156,580

15-1131.00 Computer Programmers $48,790 $64,410 $84,280 $109,120 $134,630

15-1132.00 Software Developers, Applications $61,660 $79,340 $103,620 $130,460 $161,290

15-1133.00 Software Developers, Systems Software $66,740 $85,610 $110,000 $139,550 $166,960

15-1134.00 Web Developers $37,930 $50,990 $69,430 $95,020 $124,480

15-1111.00 Computer and Information Research Scientists $69,230 $91,650 $118,370 $149,470 $183,820

15-1141.00 Database Administrators $50,340 $66,200 $90,070 $116,060 $138,320

11-3021.00 Computer and Information Systems Managers $85,380 $110,110 $142,530 $180,190 $208,000

15-1121.00 Computer Systems Analysts $54,360 $68,730 $88,740 $113,460 $142,220

17-2061.00 Computer Hardware Engineers $66,700 $86,760 $114,600 $146,020 $172,630

49-2011.00 Computer, Automated Teller, and Office Machine Repairers $24,800 $30,200 $38,480 $49,380 $61,520

15-1199.00 Computer Occupations, All Other $47,350 $66,410 $90,270 $117,070 $144,820

Sources: U.S. Bureau of Labor Statistics | CompTIA | May 2019

*2018 Salaries according to the U.S. Bureau of Labor Statistics. Note: Salaries vary based on a number of factors such as location, industry, company size, job role, experience, etc.

See CompTIA Cyberstates and CyberSeek for more salary details and job information.

IT Support Specialists

IT Networking Pros

Cybersecurity Analysts

Software & Web

Developers

Data Specialists

Other IT Pros

https://www.cyberstates.org/

https://www.cyberseek.org/


It Pays To Be in IT

9

$0

$20,000

$40,000

$60,000

$80,000

$100,000

Non-IT OccupationsMedian Salary

IT OccupationsMedian Salary

Median Salaries

Source: Bureau of Labor Statistics, 2015 Median Pay


The Skills Gap

10


Give Back Through

Philanthropy

WHAT’S BEHIND THE GROWTH AND THE SKILLS GAP?

12


Billions in New IT Infrastructure

• Smart Cities

• Transportation systems

• IoT / big data / analytics

• 5G wireless

• Cybersecurity / Surveillance

• Renewable energy13


Three Key Impact Points

• iPhone created disruption

• Misnomers about Tech Careers

• Coding displaces other tech

14


iPhone Created Disruption

• Took the focus off the desktop• Created a need for the cloud• Coding became cool again• Social media explodes


Misnomers About a Tech Career

• Have to be a STEM genius• Have to work for a tech company• No jobs outside of cities• Have to have a 4-year degree• Only jobs are in coding


Coding Swallows the “T” in STEM

• Pushed hardware to extracurricular• Created an easy path to STEM• Has high profile boosters• A way out of the diversity challenge


Coding is lessthan 40% of tech

occupations


What’s Needed?

19


Less Knowledge, More Skills


HR and hiring managers are beginning to consistently rank certifications ahead of college degrees in hiring factors.


We’re in a huge gap period which makes it nearly impossible for a teacher to keep up with what’s actually meaningful

More training for teachers


• Leadership

• Problem solving

• Collaboration

• Communication

23

Soft skills for everyone


Nearly half of the people who work in tech came to the job from a non-tech first career

We need more people to believe a tech career is possible

Challenge the confidence gap



CERTIFICATIONS

27


Created By the Industry For the Industry

A competitive edge in a cut-

throat job market

28

Increased value to employers and their

organizations

§ Is there a need?§ Industry-Wide Job Task

Analysis§ Subject Matter Experts

(SME)§ Perform ongoing

maintenance§ ANSI/ISO Accredited


Source: CompTIA Market Research 2015

Better able to understand new technologies

More productive

More insightful problem solving

Better project management skills

12

3

4

5 Better communication skills

Top 5 Benefits of Certified IT Staff


Certifications vs. Degrees: What Should I Do?

30

COMPTIA CAREER PATHWAYS

31


CompTIA Career Pathways

32

Infrastructure Pathway

Cybersecurity Pathway

CYBERSECURITY

33


Complicating Factors for Security

35%

35%

38%

44%

45%

45%

48%

52%

52%

54%

Consumerization of IT

Challenges with security expertise

Continued use of legacy systems

More reliance on Internet applications

Volume of security threats

Rise of social networking

Greater availability of hacking tools

Sophistication of security threats

Greater tech interconnectivity

Growing organization of hackers

Source: CompTIA’s Trends in Information Security study | Base: 400 U.S. end users


How Attacks Have Changed Through the Decades

35

Defense: Anti-Virus, Firewalls

Viruses (1990s)

Defense: Intrusion Detection & Prevention

Worms (2000s)

Defense: Reputation, DLP, App.-aware Firewalls

Botnets (late 2000s to current)

Strategy: Visibility and Context

Advanced Persistent Threats (APTs) (today)

ILOVEYOUMelissaAnna Kournikova

NimdaSQL SlammerConficker

TedrooRustockConficker

AuroraShady RatDuqu

The best way to protect against directed attacks? Encryption and monitoring.


Cybersecurity Career Pathway


Cybersecurity Analyst+ (CySA+)

37

Security+Professional Certification

CASPMastery Certification

Cybersecurity Analyst+Specialty Certification

Skill competencies:• Configure and use threat detection tools• Perform data analysis• Interpret results to identify

vulnerabilities, threats and risk to an organization

39,92048,947

58,456

109,819 109,819 109,819

137,953

10,000

30,000

50,000

70,000

90,000

110,000

130,000

150,000

2012 2013 2014 2015 2016 2017 2018

Information Security Analysts

TOTAL NUMBER OF JOB POSTINGS:

Security Analyst Job Role

Source: Burning Glass Technologies Labor Insights, January 2016

246% increase from 2012 to 2018. Data for U.S. only, but

reflects an international need.


CompTIA PenTest+ is a certification for intermediate skills level cybersecurity professionals who are tasked with hands-on penetration testing to identify, exploit, report, and manage vulnerabilities on a network.

CompTIA PenTest+ Certification

Skills competence for key job roles: • Application Security Engineer• Penetration Tester• Vulnerability Tester• Security Analyst (II)• Network Security Operations• Application Security Vulnerability

Domain % of Exam

1.0 Planning and Scoping 15%

2.0 Information Gathering and Vulnerability Identification

22%

3.0 Attacks and Exploits 30%

4.0 Penetration Testing Tools 17%

5.0 Reporting and Communication 16%

Total 100%


• CompTIA PenTest+ is the only exam taken at a Pearson VUE testing center with both hands-on and performance-based questions.

• Hands-on penetration testing and vulnerability assessment AND management skills used to plan, scope, and manage weaknesses, not just exploit them.

• Shows ability and knowledge to test devices in new environments such as the cloud and mobile, in addition to traditional desktops and servers.

How is PenTest+ Different?

WHAT’S NEW?


§ Books, e-Books, Assessments, Instructional Tools, Labs

42

Official CompTIA Content


Official Content – Benefitsü One Stop Shop (content & certification)

ü Strictly aligned to exam objectives, checked and validated by independent subject matter experts

ü Consistent approach and voice throughout book, labs, and assessment

ü Timely access to new content, aligned with the release of certification exams

ü Supports the full portfolio of CompTIA’s certifications


Features of Official Content– The Official CompTIA Instructor Guide (eBook or print)

§ Extensive course setup guide and margin notes§ Lessons aligned with real world job roles and scenarios§ Rigorous development process involving instructors

– The Official CompTIA Student Guide (eBook or print)§ Identical to Instructor Guide without course setup and instructor notes§ Icons to indicate accompanying resources such as videos§ Clear pedagogy linking objectives to content

– The CompTIA CHOICE Platform § “2 clicks to the content”§ Videos and extensive “exam-like” assessment questions § Resources include PPT slides and transition guides to migrate from the previous version of the exam

– The Official CompTIA LABS § 6 months access § Aligned with activities in the book§ Helps students put theoretical knowledge into practice


END-TO-END CUSTOMIZABLE TRAINING SOLUTIONS

• COMPTIA CERTIFICATIONS• OTHER VENDOR CERTIFICATIONS (E.G.

MICROSOFT, CISCO, PMI, ITIL, ETC.)• CUSTOM CERTIFICATION PROGRAMS• PROFESSIONAL DEVELOPMENT (SOFT SKILLS)• TRAIN THE TRAINER (T3)

SERVICES

• ASSESSMENT AND PROGRAMMATIC DESIGN• PROGRAM CONSULTING SERVICES• PROGRAM MANAGEMENT

SERVICES WE DELIVER

Training Strategies Group


New CompTIA Marketplace

46


Adaptive, AI Competency Assessments

Testing Anytime, Anywhere

Data Analytics Certification Pathway

47

In The Future…

WHAT CAN YOU DO?

48


§ Identify the top industry recognized certs

§ Map your classes and make sure you and the students review the exam objectives

§ Make certs a mandated part of the outcome/College Credit

§ Why Certify?

§ Get your instructors certified!

§ Hands-on, Group Based, Project Based

§ Work-Based Learning49

What Can You Do?

FREE COMPTIA RESOURCES!


CompTIA Academy Partner Program

51


The Academy Partner ProgramCompTIA’s Academy Partner Program provides valuable tools and resources to assist schools in recruiting, training, certifying, and upgrading the skills of their students in IT.

CompTIA’s Academy program is designed to help schools promote certification and enhance student career opportunities.

52

Financial Benefits§ Discounts on exam vouchers, CertMaster and content§ Complimentary Instructor Exam Vouchers

Certification Testing§ Become a PearsonVUE testing center§ Purchase academy-priced exam vouchers for students§ Current post-secondary students may purchase academy-

priced exam vouchers directly§ Track your students’ testing results using voucher

identification numbers

Instructional Resources§ Certification exam objectives§ CompTIA-approved learning materials§ Certification roadmap§ Posters and visual aids§ CompTIA-hosted webinars

Access to the IT Community§ Events and Conferences§ CompTIA Instructor Network

Plus many more…!



CompTIA Instructor Network (CIN.comptia.org)

54


CompTIA Instructor Network (CIN.comptia.org)

55

Thank you! Questions?

Contact Information:Kirk SmallwoodVice President, Business DevelopmentP: 630.678.8533E: [email protected]://www.linkedin.com/in/kirksmallwood/

CYBER ATTACK SITE

57

http://map.norsecorp.com/

Using CyberSeek to Address Security Challenges

How can I help build the cybersecurity workforce in my community?

How can I prepare students for careers in cybersecurity?

How can I hire the cybersecurity workers I need?

How can I prepare for a career in cybersecurity?

How can I advance my career in cybersecurity?

SUCCESS IN THE TECH ECONOMY

59

https://www.youtube.com/watch?v=BXxU3FejAFc


Stackable Credential DesignationsINFRASTRUCTURE CYBERSECURITY

Introducing Core ExamsThe CompTIA A+ 2019 Update

Proven problem solvers supporting today’s core

technologies

CompTIA A+ is the industry standard for launching IT careers into today’s digital

world. § Performance-based § Trusted by employers § Regularly re-invented by

IT experts§ A complete skills

development solution

What’s CompTIA A+?

WHAT’S CORE TO IT JOBS?The NEW CompTIA A+ Objectives

63

Which IT jobs?

Service Desk

Analyst

Field Service

Tech

Help Desk Tech

IT Support Special is

t


Security AnalystPenetration TesterNetwork Specialist

CompTIA A+ Career Pathways

As IT support professionals, CompTIA A+ certified pros work with many critical-path

teams.

Supporting different teams opens up

pathways to different career specializations.

Tech Support

Security Operations

Center

IT Applications

Support

Network Operations

Center

Network AdminSystems AdminData Cntr Mgr

Systems AnalystBusiness Analyst

Ops Specialist

Job Task Analyses

Qual Research

Data Analyses

Getting to the Core

ObjectivesSME Focus Group

SME JTA Workshop

Advisory Board Recommendation

Job Ads

Incident Report Tickets

Hiring Manager Perception

Surveys

SME JTA Survey


- Security settings and administration- Threats and vulnerabilities- Threat prevention methods and

tools

SECURITY

- Troubleshooting and problem solving- Foundational IT skills- Customer service and soft skills

OPERATIONS & SERVICE

- Cloud-based software- Operating systems - Email administration

SOFTWARE

- PCs and mobile devices- Hardware components- IoT and embedded systems

HARDWARE

- Network architecture- Network components and protocols- Endpoints

INFRASTRUCTURE

- Data backup and recovery- Data storage and mgt.- Data analytics

DATA

Core skills spread across 2 exams


Security§ Physical and logical security

§ Social engineering

§ Malware detection and removal

§ Device hardening

§ Biometric authentication

§ Privacy concerns, including GDPR and handing PII

Tech support teams face a growing challenge to

accurately triage a flood of security issues.

Core 1: Domains 2, 3, 4 and Core 2: Domains, 2(primary), 3, 4


Infrastructure & Hardware

§ Cloud and virtualization

§ IoT devices and protocols

§ Internet appliances, including end point management

§ Different network types, including wireless mesh networks

Connectivity is the lifeblood of productivity. Troubleshooting device connectivity issues are

table stakes for IT support professionals.

Core 1: Domains 1, 2, 3, 4


Operations

§ Scripting, Python, Bash, Javascript

§ Working with log files

§ Knowledgebase best practices

§ Change management

§ Basic disaster prevention and recovery

§ Using remote access

As the systems that users connect with increase in both number and variety,

the definition of competency for an entry level IT support pros has

expanded.

Core 2: Domain 4


Software

§ Windows, Linux, Android, iOS, Chrome OS, Mac OS

§ SaaS

§ Hypervisors

§ iCloud, Exchange, Google Inbox

§ Active Directory

Hardware knowledge underpins tech support

competency, but the day-to-day requires software

expertise.

Core 1: Domain 4 and Core 2: Domains 1 and 3


Comparing the 900 series

Hardware & Infrastructure

50%

Hardware & Infrastructure

34%

Software33%

Data , 7%

Security11%

Security21%

Ops & Svc, 11%

Ops & Service 19%

Software19%

The Core Exams

The 900 Series


Comparing the 900 seriesCore 1 (220-1001)

Mobile Devices 14%Networking 20%

Hardware 27%Virtualization and Cloud Computing 12%

Hardware and Networking Troubleshooting

27%

220-901Hardware 34%

Networking 21%Mobile Devices 17%

Hardware and Networking Troubleshooting

28%

220-902Windows Operating Systems 29%

Other OSs & Technologies 12%Security 22%

Software Troubleshooting 24%Operational Procedures 13%

23 of 35 objectives are scenario-based – 66% 12 of 33 objectives are scenario-based – 36%

19 of 33 objectives are scenario-based – 58%

16 of 30 objectives are scenario-based –53%

Core 2 (220-1002)Operating Systems 27%

Security 24%Software Troubleshooting 26%

Operational Procedures 23%


Exam DetailsCore 1 (220-1001) and Core 2 (220-

1002)220-901 and 220-902

Number of Questions Up to 90 Up to 90Length of Test 90 minutes 90 minutesTypes of Questions Multiple choice questions (single and

multiple response), drag-and-drop questions, and performance-based simulations (NOTE: many items of all types are scenario-based)

Multiple choice questions (single and multiple response), drag and drops and performance-based

Passing Score (Core 1 and 901)

675 (on a scale of 900) 675 (on a scale of 900)

Passing Score (Core 2 and 902)

700 (on a scale of 900) 700 (on a scale of 900)

Documents

Student Success in the Tech Economy€¦ · CompTIA PenTest+ is a certification for intermediate skills level cybersecurity professionals who are tasked with hands -on penetration