Student Services Program Review Annual Update …research.hancockcollege.edu/program_review/documents/...Date: March 1, 2018 Program and Department: EOPS/CARE/NextUp (CAFYES) & CalWORKs

S t u d e n t S e r v i c e s P r o g r am R e v i ew An n u a l Upd a t e – F o rm

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Allan Hancock College Program Review‐Student Services Division 2017‐2018 Annual Update

Date: March 1, 2018

Program and Department: EOPS/CARE/NextUp (CAFYES) & CalWORKs Additional programs included in this review: N/A

Date of last comprehensive review*: Fall 2015 – Spring 2016 Submitted By: Will Bruce, Director EOPS/CARE/ NextUp (CAFYES) & CalWORKs Attachments: Advisory Board Meeting Minutes/Recommendations

6‐year assessment plan Other:

*Copies of the Comprehensive program reviews can be found in the Program Review matrix. These will list the date when they were submitted.

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I. Program Mission/Goal Explain how the program mission aligns with the college mission. The mission of EOPS/CARE and NextUp (CAFYES) programs is to assist educationally and economically disadvantaged eligible students in achieving their educational and career goals by providing access to “over and above” support services and resources. The CARE program mission is to promote academic success and retention by providing access to “over and above” support services and resources for eligible CARE single parents. The CalWORKs program mission is to assist Welfare‐to‐Work cash assistance students to become empowered and self‐sufficient through education, coordination of student support services and academic counseling to find meaningful employment and successfully transition from public assistance into the workforce. The missions of the EOPS/CARE/NextUp (CAFYES) & CalWORKs programs align with the college mission by expanding educational access and providing direct support and specialized services to diverse student populations.

II. Program Accomplishments Please summarize your program accomplishments, successes, and highlights for the year, and describe how it supports the college’s strategic goals. EOPS has increased student program participation in 2017‐18 to over 1,187 students. The program will reach approximately 1,200 students by the end of the spring 2018 semester. By increasing the number of students we serve, we provide additional students at Allan Hancock College the educational focus and skills necessary to achieve goal completion and ensure student success, (Goals SLS3, SLS4, SLS5, SLS6, SLS7 and SLS8). The department has streamlined the application process from three separate program applications (EOPS, CARE and NextUp (CAFYES) to a simplified all‐in‐one document. This will eliminate duplication of efforts, students will fill out less forms and this will assist specialist to identify if a student qualifies for more than one program without invasive questioning of a student’s social economic status, (Goal SLS1, SLS2). In March 2018, NextUp (CAFYES) provided an overnight university field trip to San Francisco CSU, UC Berkeley and the Historic Alcatraz Island for sixteen NextUp (CAFYES) qualified foster youth students. In April 2018, the NextUp (CAFYES) program will provide field trips to the Foster Youth Summit, Monterey Bay Aquarium and a university field trip to UC Santa Barbara, (Goal SLS6).

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Collaborating with other departments and services across campus models integration, communication, and effectiveness. EOPS/CARE/ NextUp (CAFYES) & CalWORKs has collaborated with the Financial Aid department, AHC Foundation, CAN and UTC to provide workshops on the FAFSA/CA Dream Act applications, scholarships, financial literacy, completing university applications and providing registration activities. Workshops are open to all AHC students, (Goal G3, SLS1, SLS2). In collaboration with CAN, MESA, LAP and Athletics winter and spring pre‐registration workshops were provided for students to plan upcoming classes, verify registration dates, and make students aware of any holds on their accounts that may prevent them from registering, students were made aware of the importance of SEP development and taught how to utilize the DegreeWorks program. The event was available three days for 2‐4 hours per day with counselors and staff available to prepare students for the following week’s priority registration schedule, (Goal SLS2, SLS3). Integrating with the larger vision of the institution, our EOPS/CARE counselor provides a series of nursing workshops at the main and LVC campuses for all AHC students who are interested or exploring the nursing pathway. The Start Here workshop provides students with a basic understanding of what it takes to get into the CNA, LVN and RN programs. The Pathway to a Bachelor’s Degree in Nursing workshop provides students a pathway that leads to BSN at the CSU and UC level, (Goal SLS3). Two peer tutors were hired to support the EOPS/CARE/ NextUp (CAFYES) & CalWORKs programs. Additional hours of tutoring are available on request by students’ needing tutoring in subjects not available at our program centers. Recruiting and retaining our peer tutors provides additional opportunities for them to contribute and enrich the college culture for our student population, (Goals SLS8 and IR2). The department collaborated with the CalFresh program to provide an EOPS/CalFresh Student Rally. The students were provided with standard food share goods plus additional items. The event also included information tables for the CalFresh program and the AHC Student Health Club; select items from Jaffa’s Café; and EOPS/CalFresh advocates so that student’s may register for the program on‐site at the EOPS office, (Goal SLS2). The EOPS/CARE/ NextUp (CAFYES) & CalWORKs department has taken on the role of Homeless Liaison. Homeless students are provided with care packages that include soap, shampoo/conditioner, shaver, toilet paper, tooth brush/paste, towel, shower shoes, socks, feminine hygiene products, deodorant and a lock. Staff escort students to the locker rooms where the student is assigned a locker. Staff also provides a complete and comprehensive needs‐

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assessment for additional services the student may qualify to receive. These may include but are not limited to CalFresh, EOPS, NextUp (CAFYES), emergency funding through the VP Student Services office, book lending and priority registration, (Goal SLS2, SLS5). To integrate with the AHC Lompoc Valley Center, the EOPS/CARE/ NextUp (CAFYES) & CalWORKs department and staff participated in the LVC Student Success Center Open House. The event served as an invitation to students, faculty, staff and the community to learn about each program, meet staff and understand how each program collaborates with other student services and instructional programs to meet the needs of our students, (Goal SLS2, SLS7). In May 2017, EOPS/CARE/ NextUp (CAFYES) & CalWORKs held its 24th Annual Recognition Awards Banquet at the Santa Maria Elks Lodge. Over 300 students, faculty, staff and honored guests attended the Awards Banquet. The students who were graduating or transferring, as well as those who had achieved academic excellence, were recognized. The EOPS “Over and Above” Instructor of the Year, who was selected by the programs’ students, was presented with a plaque. EOPS witnessed 99 students graduating with an Associate Degree on stage. There were 79 transfer students who had been accepted and were transferring to a 4‐year university in the fall. Although the College does not recognize students who receive their Certification of Achievement on stage, we honored 113 of our students at the EOPS Annual Recognition Ceremony with a medallion, (Goal SLS7). EOPS was proud to see 165 EOPS/CARE/NextUp (CAFYES) & CalWORKs students receive scholarships at the annual AHC Foundation Scholarship Awards Banquet. The amount granted to EOPS students totaled $181,002, (Goal SLS2). In collaboration with the County of Santa Barbara, Department of Social Services (DSS), the AHC CalWORKs program has established a networking system that enables secure communication from our CalWORKs office. This allows CalWORKs liaisons from DSS to be available to AHC CalWORKs students here on campus, (Goal IR3, SLS2). In the promotion of collegiality and collaboration, the AHC CalWORKs department has reestablished a noncredit lab in Santa Maria at the Workforce Resource Center (WRC) for CalWORKs recipients to register for noncredit classes while searching for employment. A community effort has been launched at the Lompoc WRC to provide GED, ESL and life skills classes for the community and for CalWORKs recipients. This new collaborative partnership will increase participation rates for DSS, increase noncredit FTEs for the AHC district and increase the number of AHC CalWORKs students served, which will have an effect for future funding for all partners, (Goal IE1 IR2, SLS2).

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NextUp (CAFYES) has established a work‐study program for foster youth students who participate in the NextUp (CAFYES) program. The work‐study program was replicated from the existing CalWORKs work‐study program. This will help consolidate program funding efforts for students who may be part of multiple programs on the college campus and provide employment opportunities on and off campus for our students, (Goal SLS6, SLS7). CTEA Grant Secured funding for pilot project to increase ESL students that bridge to credit CTEA majors. Hired a part‐time counselor to outreach and coordinate with noncredit to increase the number of students from ESL to credit course work making them eligible for EOPS, (Goal IR2). In collaboration with CTEA, BSI and Student Equity, the EOPS/CARE/NextUp (CAFYES) & CalWORKs Book Lending Program was able to assist 1,324 students, year‐to‐date with 2,187 books. This saved students over $294,758, (Goal IR2, SLS2). The EOPS/CARE/NextUp (CAFYES) & CalWORKs department has increased technology usage by implementing the first online‐live recorded workshop, provide weekly program/college informational updates, established text messaging and increased social media presence with Instagram, Facebook, Twitter and YouTube, (Goal SLS2, IR3).

The online‐live workshops are available live on Facebook and for those that want to attend in person. During the live workshop, the students online can interact with the presenter and ask questions. The workshop is recorded and available online for students who cannot attend. For compliance, students are required to watch the video and pass the online quiz. https://www.facebook.com/AHCEOPS/videos/10156343422906336/

A YouTube EOPS channel was created to provide weekly updates of important campus‐wide events, information and deadlines for students. https://www.youtube.com/channel/UCX3xqwfEmotdF1H3sbWzr0g

Texting message is now used to update and inform students of important dates and events. The department continues to advance the usage of social media to reach a wider student audience.

Summer Institute – In collaboration with the entire Region 6 EOPS Programs (Antelope Valley, College of the Canyons, Cuesta, Moorpark, Oxnard, Santa Barbara City, Taft and Ventura), the EOPS/CARE/NextUp (CAFYES) faculty and staff coordinate and support increase transfer rates for the most marginalized students. Each campus sponsors 10 students from the EOPS programs to attend a weekend event at UCSB. The EOPS Summer Institute is designed to support EOPS students hoping to take their education to the next level; activities include teambuilding, motivational speakers, leadership skills, and transfer strategies to promote retention, student success, and the pursuit of a higher educational degree, (Goals SLS2, SLS3, SLS4, SLS5, SLS6, SLS7, SLS8).

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EOPS has increased the federal prison project from serving 40 students to 62 students this academic‐year. EOPS/CARE/ NextUp (CAFYES) & CalWORKs staff attend the Reentry Steering Committee meetings, representing Allan Hancock College. The mission for the Reentry Project is to reduce recidivism and promote community safety by implementing and creating funding options to leverage and increase resources for coordination of services to parolees who will be released to Santa Barbara County. The EOPS staff attend monthly Parole And Community Team (PACT) meetings to reach out to parolees in an effort to recruit them to attend Allan Hancock College, (Goal SLS2, I1). Other notable departmental achievements and events during the academic year include:

The department collaborated with the Foster Care and Kinship (FCK) program, which is now housed within the department, (Goal G3).

The NextUp (CAFYES) program provided a Thanksgiving Feast donated by the AHC community for the program students, an effort to build connections among student’s, peers and AHC staff.

The NextUp (CAFYES) program provided a NextUp (CAFYES) Info Night at the LVC and one at the main campus to invite any current and incoming students to learn about the program and the center, (Goal SLS2, SLS5, SLS7, SLS8).

With donations from the AHC community, the CARE Turkey Event provided approximately 80 turkey dinners for our single parents, (Goal SLS2, SLS5, SLS7, SLS8).

The staff‐driven Angel Tree and Children’s Event and with donations from the AHC community, approximately 200 children received Christmas gifts from Santa Claus, (Goal SLS2, SLS5, SLS7, SLS8).

Completion of the children’s nook at the Lompoc Valley Center was accomplished with CTEA funds. The EOPS/CARE/NextUp (CAFYES) & CalWORKs center now has an area for children of our programs’ students to be safe and play while their parents study or have counseling/peer visits, (Goal SLS2, IR4).

This year, the fall and spring welcome activity was combined with the EOPS/CARE/NextUp (CAFYES) & CalWORKs Mega Orientation. Students played BINGO while learning about AHC and the EOPS, CARE, NextUp (CAFYES) & CalWORKs programs. They then had an opportunity to enjoy ice cream while making their first counseling visit for the program before going to the office to apply for the book lending program, (Goal SLS2, SLS3, SLS4, SLS6).

In support of the vision of student success and campus‐wide integration EOPS/CARE/NextUp (CAFYES) & CalWORKs have participated in many campus‐wide events. These events include the Bow Wow event during the fall and spring semesters (a highly successful outreach event for new and continuing students to learn about the benefits of our programs); the Career Exploration Day, the AHC Foundation Scholarship Banquet and

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commencement every year in which staff volunteers and participates, (Goals IR4, SLS3, SLS4, SLS5, SLS6, SLS7, SLS8).

III. Program Challenges Please summarize your program challenges for the year. The EOPS/CARE/NextUp (CAFYES) & CalWORKs classified staff submitted position reclassifications in 2016 and 2017. The district and director of the EOPS/CARE/NextUp (CAFYES) & CalWORKs department agreed that there should be a restructure of the classified positions within the department in order to support all five comprehensive programs. NextUp (CAFYES) Program: The foster youth program was awarded in January of 2015 after the passing of SB1023 at the state level. With the progression of this fairly new program, there is more clear understanding of the staff efforts to tend to foster youth students and assisting them to meet their academic goals. The resignation of the program specialist has left an impact on the program overall but most of all to the growth and retention of the students. Without consistency of staff, these students are less likely to entrust in the program and see it as more of “unit” than a group of individuals invested in their future. Due to the restructure, this position has been put on hold. Funding tied to this position will need to be sent back to the Chancellor’s office or reallocated to allowable expenditures. FKCE Program: With the understanding that staff would follow the program to be housed under EOPS, the program was accepted and sought to be a welcomed addition as this would provide feeder students into the NextUp (CAFYES) program. Unfortunately, the coordinator’s contract extension was denied due to the department’s restructure. Coordination duties were then expected to be absorbed by the EOPS department without proper guidance to the program. Funding tied to this position will need to be sent back to the Chancellor’s office or reallocated to allowable expenditures. The Lompoc Valley Center is an extension campus for Allan Hancock College. The EOPS/CARE/NextUp (CAFYES) and CalWORKs center expanded to 300 with the permanent EOPS specialist position. This position became vacant in July 2017. Since the vacancy, EOPS/CARE/NextUp (CAFYES) & CalWORKs have been rotating to cover the position until it is filled. During this time, students have lost the consistency of support and services that match the Santa Maria campus. Due to the restructure, this position has been put on hold. Funding tied to this position will need to be sent back to the Chancellor’s office or reallocated to allowable expenditures.

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During the time of the requests for reclassifications, the two specialist positions above became vacant. The request to hire said positions have been put on hold due to the restructure. The department was granted permission to hire a temporary position, which was filled however the individual was only allowed to complete 180 hours, an insufficient amount of time to provide valuable support to the EOPS/CARE/NextUp (CAFYES) and CalWORKs programs. It is imperative that these position be filled as restructures can typically take one to two years for completion. Funding tied to these positions will need to be sent back to the Chancellor’s office or reallocated to allowable expenditures within the appropriate programs. The EOPS/CARE/NextUp (CAFYES) & CalWORKs programs require students to have a set number of counseling contacts per students, per program. According to the Chancellor’s office MIS data and our SARS reports, our programs combined have produced 10‐11 percent of SEPs districtwide. In addition, all of the EOPS/CARE/NextUp (CAFYES) & CalWORKs students are required to complete orientation, assessment, counseling visits and follow‐up contact, which benefits the campus wide SSSP formula. These numbers indicate that another full‐time counselor or additional part‐time counselors should be hired to support the volume and growth of students being served. With the implementation of the new NextUp (CAFYES) program and the addition of the FKCE program, the director and staff are required by program guidelines to attend trainings and conferences offered by the Chancellor’s office relating to each program. These events are provided to increase knowledge, stay current with ever‐changing regulations and to learn how to navigate and understand how to manage each program within the law. The networking with other directors, information from the Chancellors office and the series of various workshops are crucial for the director to make important policy and programmatic changes that may be required within each categorical program. The director and program staff have been limited in attending trainings throughout the year. With the new movement for no‐cost books with the implementation of Open Educational Resources on campus, it is important to provide access to technology for disadvantaged students. We need to put technology in the hands of our students in order to facilitate the movement of online textbooks and to provide equitable services to our most disadvantaged students. The tablets will need to be available for loan to our students within our programs to support the students who otherwise would not be able to access this opportunity. The EOPS/CARE/NextUp (CAFYES) & CalWORKs programs are working to establish a more comprehensive laptop‐lending program than what is currently in place.

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IV. Online Services & Service Locations:

List the services offered online and at other district locations. Online services available include: Program information and applications, academic counseling, new student orientations and Facebook Live workshops. Texting updates and weekly program and campus‐wide information, dates and deadlines are available via Facebook and the EOPS YouTube channel. Increased presence with social media have been successful to help and support the online and technological student population we server today. “Over and Above” EOPS services provided at the LVC are: academic, career and personal counseling; book voucher or cash grant; priority registration; health fee voucher; textbook loans (limited); assistance with filling out college forms and applications; peer advising; annual cultural and social activities; field trips to four‐year universities; tutoring (limited); workshops; new student orientations; and emergency loans. (Note: CARE and NextUp (CAFYES) students must qualify for the EOPS program to participate in the CARE and NextUp (CAFYES) programs.) In addition to EOPS services, CARE students receive: cash grants to offset childcare and educational costs; school supplies; computer/calculator lending; transportation assistance; ancillary awards; free printing and use of center’s computer lab; drop‐in tutoring; cap and gown for commencement; and a turkey dinner for Thanksgiving (donations). In addition to EOPS services, NextUp (CAFYES) students receive: cash grants; bookstore vouchers for all required and recommended textbooks, apparel and course supplies; transportation assistance; grocery vouchers; school supplies; ancillary awards; drop‐in tutoring; free printing and use of center’s computer lab; specified field trips and cultural events; and referrals to other community and educational services. CalWORKs students receive: gas cards; tutoring; transportation assistance; coordination with county and case management; academic counseling; career assessment and planning; priority registration; CalWORKs work‐study and job placement; monitored computer study lab; free printing and use of center’s computer lab; computer/calculator lending; schools supplies; and referrals to on‐campus student services and programs, as well as community services.

Compare the accessibility and effectiveness of these services and how they are equitable compared to the services offered at the primary campus.

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Services are equally accessible and effective at both campuses. The only difference in services on the main campus compared to the Lompoc Valley Center are: CARE & NextUp (CAFYES) students in Santa Maria receive on‐campus food vouchers. There is not food service available at the LVC, therefore CARE & NextUp (CAFYES) students taking classes at the LVC do not receive food vouchers.

V. Learning Outcomes

A. Program Outcomes

☐ Check here if any Program Learning Outcomes (PSLO) changes were approved by your department in 2017.

Please list any new or revised program outcomes (PSLO). Describe what changes were made by listing the new/modified program outcomes and the old program outcomes. None

B. Student/Service Learning Outcomes

Check here if any Student Learning Outcome (SLO) changes were approved by your department in 2017. Please list any new or revised student learning outcomes (SLO). Describe what SLO changes were made by listing the new/modified SLO and the old SLO. The following student learning outcomes were retired: Not applicable. The following student learning outcome is still being implemented, but the wording has changed: Previous wording: EOPS/CARE/NextUp (CAFYES) SLO7 – Students will be able to recognize the potential negative impacts and benefits that social media can have on their current and future professional opportunities.

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New wording: EOPS/CARE/NextUp (CAFYES) SLO7 – Students will be able to identify the potential impacts that social media can have on their professional opportunities.

C. Mapping

Review current mapping and list any changes made on your SLO or PSLO. You may attach an elumen summary map report with marked changes or if mapping changes were already made please indicate when and how the changes were made. N/A if no changes are needed.

Course SLO (CSLO) to Program SLO (PSLO) to Institutional (ISLO) Mapping Form

Department: EOPS/CARE/NextUp (CAFYES) & CalWORKs

Program: EOPS/CARE/NextUp (CAFYES)

Completed by: K.Villa Date: 04/04/17

Please List Program SLOs (PSLOs) Here: Institutional Learning Outcomes (ISLOs) Here: 1. Students will take responsibility in understanding EOPS

program requirements and services to enhance their educational success.

2. Students will communicate effectively and utilize technology to achieve success in their academic pursuits.

3. Students will formulate a plan for achieving their educational goal (s).

ISLO 1: Communication ‐ Communicate effectively using verbal, visual and written language with clarity and purpose in workplace, community and academic contexts. ISLO 2: Critical Thinking & Problem Solving ‐ Explore issues through various information sources; evaluate the credibility and significance of both the information and the source to arrive at a reasoned conclusion. ISLO 3: Global Awareness & Cultural Competence ‐ Respectfully interact with individuals of diverse perspectives, beliefs and values being mindful of the limitation of your own cultural framework. ISLO 4: Information and Technology Literacy ‐Define what information is needed to solve a real‐life issue then use appropriate technologies to locate, access, select and manage the information. ISLO 5: Quantitative Literacy ‐ Use mathematical concepts and models to analyze and solve real life issues or problems. ISLO 6: Scientific Literacy – Use scientific knowledge and methodologies to assess potential solutions to real‐life challenges. ISLO 7: Personal Responsibility & Development ‐ Take the initiative and responsibility to assess your own actions with regard to physical wellness, learning opportunities, career planning, creative contribution to the community and ethical integrity in the home, workplace and community.

Units: Close PSLO Loop by: _______ Estimated Semester

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List SLOs (and assessment method) below: Then map each SLO to one ISLO. Map your SLO only if faculty are directly measuring those competencies in this course and the connection between the outcomes are both clear and meaningful. PS

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Place check mark in boxes in which SLOs are measured or assessed within the PSLO

SLO 1: Student will articulate short and/or long term goal (s) and develop a semester by semester plan (rubric). x x

SLO 2: Students will assess barriers to their academic success and identify strategies and necessary resources/services to assist them in regaining good academic standing.

x x

SLO 3: Students will be able to identify financial practices for effective money management. x x

SLO 4: Students will apply time management skills in priority registration. x x

SLO 5: Students will be able to demonstrate the importance of meeting deadlines and requirements as contracted in EOPS. x x

SLO 6: Students will demonstrate the ability to complete FAFSA online and financial aid process (banner data). x x

SLO 7: Students will be able to identify the potential impacts that social media can have on their professional opportunities. x x

VI. Assessment Data

A. eLumen Report Analysis Summarize the student learning outcomes that has been assessed this past year (what were they, how were they assessed, and what were the notable results). EOPS/CARE/NextUp (CAFYES) SLO4 – Students will be able to apply time management skills in priority registration. This SLO was assessed for both Spring 2017 and Fall 2017.

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EOPS/CARE/NextUp (CAFYES) SLO4 was assessed by pulling reports from Argos and determining how many EOPS/CARE/NextUp UP (CAFYES) students utilized priority registration on days one and two. To ensure the count was unduplicated, for example students who may have adjusted their schedules on day two, we cross referenced both day one and two lists. Data collected for spring 2017 indicated that 37.3% of program students utilized priority registration by day two. Data collected for fall 2017 indicated that 51.6% of program students utilized priority registration by day two. (Note: These results do not factor in students who may have withdrew, transferred, and/or completed their goal.) EOPS/CARE/NextUp (CAFYES) SLO5 – Students will be able to demonstrate the importance of meeting deadlines and requirements as contracted in EOPS. This SLO was assessed for Fall 2017. EOPS/CARE/NextUp (CAFYES) SLO5 was assessed by pulling reports from our EOPS database and determining how many EOPS/CARE/NEXTUP (CAFYES) students met program requirements by completing two counseling visits, one peer or staff visit, and completing an activity such as a workshop or field trip. Data collected for fall 2017 indicated that 79% of program students met their EOPS compliance. EOPS/CARE/NextUp (CAFYES) SLO7 – Students will be able to recognize the potential negative impacts and benefits that social media can have on their current and future professional opportunities. This SLO was assessed for Spring 2017. (Note: SLO7 language has since been updated and is reflected in the mapping form). EOPS/CARE/NEXTUP (CAFYES) SLO7 was assessed by providing students with both a pre and post survey based off of a workshop presented on the potential negative and positive impacts social media can have on professional opportunities. Activities were presented to assist students in thinking critically about how they utilize social media. Results indicated that 100% of students surveyed felt they could identify both potential negative and positive impacts social media can have on professional opportunities after attending the workshop.

Provide examples about how the faculty/staff use or have used data to change or improve services and delivery method. For EOPS/CARE/NextUp (CAFYES) SLO4 – Students will be able to apply time management skills in priority registration. This SLO was assessed for both spring 2017 and fall 2017. Upon completion of the Context Improvement Plan for spring 2017 EOPS staff discussed utilizing technology to get priority registration information to students. For example, text messages, social media, and maybe a countdown on our Hancock web page. Also utilizing flyers/posters and phone calls. However, this discussion took place after summer/fall 2017 registration and could not be implemented yet. Data for fall 2017 has been entered and EOPS staff will be completing their Context Improvement Plan for the entire year at the end of spring 2018 to discuss further strategies. To aid with improving priority registration for spring 2018 EOPS staff participated in a collaborative priority registration event with CAN and sent a reminder e‐mail to students. For the upcoming summer/fall 2018 priority registration, EOPS staff will be participating in another collaborative priority registration event and e‐mailing ours students a reminder. Additionally, as time

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allows, peer advisors will call their caseloads and students that have signed up for the Remind App will also be sent a text message. EOPS/CARE/NextUp (CAFYES) SLO5 – Students will be able to demonstrate the importance of meeting deadlines and requirements as contracted in EOPS. This SLO was assessed for fall 2017, and improvement of services and delivery method strategies will be discussed pending our Context Improvement at the end of spring 2018. Currently, this SLO meets institutional standards. EOPS/CARE/NextUp (CAFYES) SLO7 – Students will be able to recognize the potential negative impacts and benefits that social media can have on their current and future professional opportunities. (Note: SLO7 language has since been updated and is reflected in the mapping form). The pre and post surveys will be modified for better clarity. Additionally, EOPS will advertise the workshop via social media. Some discussion occurred of offering the workshop via social media as well (for example, Facebook "live.") This SLO will be assessed again spring of 2022.

B. Service Quality and Institutional Effectiveness

Dissemination Plan (the process for sharing these assessment results): SLO assessment is shared at staff meetings and bi‐annual retreats. Additionally, SLO planning is shared at the Learning Outcomes and Assessment Committee.

Service Quality Plan (describe your program use of assessment data to improve services & student learning): For SLO assessment, the “Context Improvement Plan” is used as a tool among staff members to determine both strengths and weaknesses when delivering services to students. When determining there is a weakness in the student learning outcomes, staff identify practices and resources that can assist in strengthening student learning.

Six‐Year Plan (brief update of your current 6 year plan progress): Please see attached (what is attached)

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VII. Internal/External Conditions

Quantitative and Qualitative Data

Summarize major trends and opportunities that have emerged in the program. Trends: Through the efforts of AHC, we were able to help push legislation to start the NextUp (CAFYES) program, this year continuing legislation implements additional NextUp (CAFYES) program in the State. Without new funding from the State, these programs being added will take funding from the existing programs already established. It is important to grow the number of student served as the state will implement a funding formula based on numbers served. Foster youth come with intensive needs and services provided for these students were limited. Although Student Equity supports funding for foster youth, the new NextUp (CAFYES) program was enacted to provide a higher level of supportive services and increased financial support to create a positive and nurturing environment to support their educational endeavors. With this program the department had expanded to include permanent staff and faculty that are skilled in working with foster youth. It is important and vital to the program to retain adequate, professional staff and faculty that are knowledgeable in working with this population. EOPS continues to serve undocumented students within our program. National events continue to create a sense of alarm and fear in many of our students and families. Our programs continue to educate, advocate and support the wellbeing of all of our students including our undocumented students. Staff and faculty support and provide resources to this student population. Opportunities: Currently, our department has been the hub for all homeless students. We created a toiletry panty for homeless students with packages containing personal care items such as shampoo, toilet paper, feminine hygiene products, razors, toothpaste and brushes, etc. The passage of AB 1995 requires colleges with student use shower facilities to provide homeless students enrolled in any coursework at the college access to those shower facilities with lockers. Many homeless students are eligible to receive EOPS services and/or benefit from our book‐lending program. It has been determined that the proper department is EOPS/CARE/ NextUp (CAFYES) & CalWORKs to take on the responsibility to support this student population and ensure that homeless youth and formerly homeless youth receive priority registration and receive an individual needs assessment for eligible services. Currently there is no additional funding available to support the personal care kits that are offered to the homeless students. Staff and faculty donate the personal care kits. Currently, there are 60 Lompoc Penitentiary inmates in the EOPS program. With the support of Student Equity funding and Dr. Henry Davis, EOPS provides counseling, orientation and student educational planning for this student population. Additionally, EOPS/CARE/ NextUp (CAFYES) & CalWORKs staff provide services to the County of Santa Barbara Re‐Entry Project (Santa Barbara County’s Re‐Entry Steering Committee includes members of the community and organizations which share its goals of responding

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to the diverse needs of justice‐involved individuals and working towards a reduction in recidivism). We serve as liaison between the project and AHC and attend the monthly PACT meetings to outreach to all parolees who participate in the Santa Maria Day Reporting Center (DRC). With the addition of the Foster Care and Kinship Education (FCKE) program, staff have the ability to collaborate and create a streamlined process to connect nontraditional foster youth to the NextUp (CAFYES) and Friends of (CAFYES) programs for their post‐secondary education. With the increase in Student Equity funds statewide, our programs that serve many of the disproportionate students in the service area will continue to have the potential to provide equitable services for additional underrepresented students. External Factors: With the improved economy, enrollment at the community colleges have declined statewide. CARE and CalWORKs students who rely on county welfare are decreasing. If this trend continues, the CARE and CalWORKs programs could possibly lose funding due to lack of participation within these programs.

List all internal conditions that have influenced the program in the past year. You may also list any changes in technology, budget, staffing, resources, enrollment management, or facilities issues, etc. State funding increased for the NextUp (CAFYES) program brought in an additional $150,000, however with the resignation of the CARE/NextUp UP (CAFYES) specialist and the EOPS/CARE/NextUp (CAFYES) and CalWORKs specialist at the LVC, the number of students have not increased as anticipated. The funding available for next fiscal year may be in jeopardy due to lack of the ability grow without staff; new funding formula; and the possibility of returning unspent funds allocated for the vacant positions. The Student Services Survey provided the EOPS/CARE/NextUp (CAFYES) & CalWORKs department with overall positive results. Out of students who are satisfied with the services, 79% were very satisfied and 17% were satisfied for an overall rating of 96% satisfaction.

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VIII. Status of Final Plan of Action

Summarize the progress made on the recommendations from your last 6‐year program review plan of action.

EXISTING Recommendations STATUS Address the steady decline in the number of students served by CARE & CalWORKs over the past five years.

EOPS has grown to over 1,200 students. CalWORKs and CARE numbers remain steady with no growth due to the lack welfare recipients attending college. Vacant specialist positions have also contributed to the lack of targeted outreach for this population. The number of welfare recipients coming to college continues to be an issue due to economic growth and the availability of job in our service area.

Continued collaboration amongst EOPS/CARE & CalWORKs programs and student services programs (i.e. EOP workshops, financial literacy, transfer workshops, fieldtrips, scholarship workshops) to ensure non‐duplication of services.

The EOPS/CARE & CalWORKs programs have collaborated on numerous activities with the financial aid department, CAN, UTC, MESA, and the counseling department. Some activities include workshops that cover financial literacy, financial aid applications, preregistration and registration activities, what can keep a student from the ability to register and SEP planning. The AHC CalWORKs department has reestablished a noncredit lab in Santa Maria at the Workforce Resource Center (WRC) for CalWORKs recipients to register for noncredit classes while searching for employment. This recommendation is ongoing.

The method by which the data is collected and measured for EOPS SLO 4 should be consistent each time it's assessed.

EOPS SLO 4 tracks priority registration usage by our students. Staff and faculty determined that day one and day two registration numbers will be recorded and used to assess this SLO from now on for consistency purposes.

AHC's IT department to create a field within the EOPS Banner screen for NEXTUP (CAFYES) MIS data tracking.

IT Services is waiting for the Chancellor’s office to make the new MIS codes for NextUp (CAFYES) statewide. Until this happens, we will continue to report NextUp (CAFYES) students in the EOPS MIS.

19

The District needs to find a way to provide resources for students to have the health fee waived.

This recommendation has been met.

Increase timely services to students from new and continuing staff with the increase of counseling hours, now that budgets have been restored.

Due to internal factors, the part‐time counselors’ hours have been capped at 20 hours. With the growth of the EOPS program, funding available from each departmental program will accommodate the increase of hours required to support students at each campus. It is recommended to increase counseling hours for the EOPS/CTEA counselor to perform coordination of the grant deliverables of the EOPS/CTEA project.

Hire additional peer advisors to support program growth. Additional peer advisors were hired to help grow the EOPS program and to support and grow the EOPS Center at the Lompoc Valley Center (LVC). This an ongoing recommendation.

Tracking and Monitoring Students‐ hire a part‐time staff member to track and monitor electronic data, given that all files are digital.

Funds are not available at this time to accommodate this recommendation.

Hire a permanent CalWORKs coordinator. This recommendation has been met. Hire one full‐time counselor at LVC. Funds are available at this time to accommodate this

recommendation. Faculty and staff need to be hired to support the new NextUp (CAFYES) program ‐ a NextUp (CAFYES) counselor, CARE/ NextUp (CAFYES) specialist, and office services technician to work in the CARE/ NextUp (CAFYES) Center.


A Plan of Action item to evaluate use of office space and equipment for the programs ‐ LVC Center to provide private offices for all programs.


Make the progress report process completely electronic in order to simplify the process and better identify at‐risk students.

This recommendation is currently being explored.

Creation of an online version of the EOPS New Student Orientation (NSO) to allow students access from any location.

This recommendation is currently in progress.

Provide student internet access, along with the computer‐lending program.

Laptop lending is available to students in the CARE/ NextUp (CAFYES) & CalWORKs programs. With the new

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OER movement, the Chromebooks are being explored for the following academic school year. The hope is to add the Chromebooks to the lending laptop program to provide technology access for disadvantaged students to read online books from anywhere.

The Director has had an increase in workload over the last 13 years, doubling the number of programs and staff overseen, with no change in status of the administrative position to reflect these increases. The District needs to evaluate equivalent administrative positions within the District and state to re‐classify the position to more accurately reflect the current workload that has evolved.

There has been no progress since the last annual update.

List any new or modified recommendations below, including rationale for these in the table below.

ADDITIONAL Recommendations to Plan of Action Rationale Vacant positions need to be hired to support the CARE/NextUp (CAFYES) program, CARE/NextUp (CAFYES) specialist, Specialist for the LVC and additional support for the FKCE program.

Since the vacancy of the CARE/NextUp (CAFYES) specialist and the specialist at the LVC, the programs have declined in support, growth and equitable services for students in the program.

Restructure the classified staff in the department to include job‐sharing duties to create seamless services for our students in multiple programs.

With the addition of NextUp (CAFYES) and FKCE it was recommended by the director and district to restructure the department.

MODIFIED Recommendations to Plan of Action Rationale N/A

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IX. Request for Resources Type Item and Need Justification Strategic Goal and

Educational Master Plan Alignment

Est. Cost Requested Previously

Facility Needs N/A ☐Yes No ☒ Technology Needs Upgrade obsolete

computers equipment. Tablets – Chrome Books Surface Pros

Computers average life span is 3‐5 years. In order to facilitate the movement to OER books, EOPS/CARE/NextUp (CAFYES) & CalWORKs will lend out Chrome Books or Surface Pros to our program students. The disadvantaged, low‐income students that our programs serve typically do not have adequate devices to access OER books. Using a smart‐phone is not a suitable device for reading books. Offering tablets to our students will provide

Goal IR3: To enhance and maintain currency in technology usage/application in support of students and faculty, staff efficiency and operational effectiveness. Goal IR3: To enhance and maintain currency in technology usage/application in support of students and faculty, staff efficiency and operational effectiveness. Goal SLS2: To support student access, achievement, and success.

$991 each $299 ‐ $350 each $1445 each

☒Yes No ☐ ☐Yes No ☒

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equitable access to technology for our most disadvantaged students.

Staffing Needs – FCKE Coord/Spec

NextUp (CAFYES)/CARE Specialist EOPS Specialist (LVC)

Recruitment is needed for this specialist position that has been vacant since September 2017. This position is required, is included in the ATP for the NextUp (CAFYES) program and services 50% of the CARE program. Both programs have dropped in eligible students due to the vacancy of this position. Both programs’ funding are based on student head count and will be a direct impact on funding; less students equals less funding per program. This position is responsible for outreach to foster youth students, single‐parent students and associated community organizations. Recruitment is needed for this specialist position that has been vacant since July

Goal SLS2: To support student access, achievement, and success. Goal SLS1: To ensure continuous improvement based on student learning outcomes assessment data. Goal SLS2: To support student access, achievement, and success.

$65,620

$65,620

☐Yes No ☒ ☒Yes No ☐

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Full‐time tenure‐track EOPS/CARE/NextUp (CAFYES) & CalWORKs counselor at the LVC Office services assistant to provide student tracking, monitoring, and follow‐up

2017. This position is needed in order to support the EOPS/CARE/ NextUp (CAFYES) & CalWORKs center at the LVC. Since the vacancy, multiple specialists from the main campus have been rotating to the LVC. A dedicated and consistent specialist needs to be available to our students on a regular basis in order to provide equitable services at each center, outreach to potential students and associated community organizations utilizing extended campuses. To increase counseling services to LVC students.

Monitor CalWORKs program student participation. Track and follow‐up with students that do not return the following semester in order to increase persistence & improve services to at‐risk students. Assist with tracking necessary for SLO assessments.

Goal SLS1: To ensure continuous improvement based on student learning outcomes assessment data. Goal SLS2: To support student access, achievement, and success. Goal SLS1: To ensure continuous improvement based on student learning outcomes assessment data. Goal SLS2: To support student access, achievement, and success.

$95,000

$54,000

$50,000‐$100,000

☒Yes No ☐ ☒Yes No ☐ ☒Yes No ☐

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EOPS/CARE/NextUp (CAFYES) & CalWORKs Assistant Director/Coordinator

The Director has had a significant increase in workload ‐ doubling the number of programs and staff overseen, with no change in status of the administrative position to reflect these increases.

Goal IR1: To recruit and retain quality employees. Goal SLS2: To support student access, achievement, and success.

Equipment (non‐technology)

N/A ☐Yes No ☒

Other Resources N/A ☐Yes No ☐

EOPS / Pg. 1

EOPS/CARE/CalWORKs Advisory Committee Meeting Minutes

Date and Time November 2, 2017 2:30‐4:00 p.m.

Meeting Place G 106 A Note Taker: Bettie Shaw

Members Present:

Rosie Ballesteros, Will Bruce, Henry Davis, Margarita Guillen‐Franco, Edwin Hodges, Maria Magana, Ivette Perez, Alice Razo, Veronica Reyes, Lourdes Rodriguez, Nancy Saengjaeng, Bettie Shaw, Alex Spiess, Philamer Tambio‐Yeh, Nadia Ventura, Irene Wong, Victoria Arce, Takako Jennings, Camille Romero, Marjorie Barrientos, Michelle Lynch, Ericka Murillo

Discussion/Information:

Agenda No. 1 Approval of the April 27, 2017 Minutes ‐ VOTE

Discussion: Previous meeting minutes were distributed for review.

Action: Motion to approve the April 27, 2017 minutes – Alex Spiess. Second – Henry Davis. Minutes approved.

Agenda No. 2 Upcoming Events

Discussion: CARE Turkey Event – A Spiess o The CARE Turkey mascot joined the meeting and announced the CARE Turkey Dinner event.

This event is made possible by Allan Hancock College (AHC) staff who gives donations so that the CARE students (single parents) and their families may have a full Thanksgiving dinner without financial burden. All were invited to donate and to participate at the distribution. Distribution will be November 21, typically with news coverage.

Angel Tree Event – V Reyes o The Angel Tree event is organized through the CalWORKs program. Students register and tags

with the name of their children are put on a tree for anyone who wishes to donate a gift. Dates of the staff and children’s party were provided as was the history of the event.

Action: Veronica will send updates and invites to the attendees for both events.

Agenda No. 3 Program Reports

Discussion: Director’s Report – W Bruce o Last year was the last time we could raise the cap on the numbers served of EOPS students for

the new EOPS funding formula. Our cap is now 1187, we gave out smaller grants to spread the funding out equitable. Shared the new allocation formula to members of the advisory committee. Will went over the changes to the advisory committee members. Will shared the PowerPoint that he and the Chancellors office will be presenting at the CCCEOPSA Conference. Pg 2 of handout. Current formula has the College effort at 10%.

o Base allocation is $150,000. Pays for ½ coordinator, ½ counselor. Remaining is dedicated to students. College effort is now .5%.

o Wanted to make sure the statewide allocation is growing along with growing schools. Increase counseling support, work study, increase grants. EOPS outcomes are very high. Compliance is about 80% at the moment.

o CAFYES – foster youth program is now embedded into EOPS. We are trying to build numbers and build a base for the new funding formula, we hope to sustain the funding levels. One stop shop to assist this population in as many ways as we can, we hope to get a mental health counselor.

o We have some vacancies, we will be hiring soon for that. We have a restructure in progress, because we have adopted the FCKE. Next advisory committee, hire a full time person in Lompoc.

EOPS / Pg. 2

o Hancock promise program‐ free tuition for first time students and hs graduates from 2018, state turned the BOG‐FW program into a CA promise program, steps, orientations, assessment test, first year plan, SEP, no funding level cap. Hancock promise might grow to include two years. Counselors will be out in local schools helping get the promise out.

EOPS – E Hodges o There are currently 1173 students in the program this year with 974 in during the fall semester.

Students could now stay in the program until they graduate or transfer. Six semester or 70 units whatever is best for the student.

o The EOPS peer advisors are now Cal Fresh advocates with over 40 applications completed for the fall semester.

CARE – A Spiess o CARE is a program for single parents on cash aid, parents of children on cash aid or both. Year‐

to‐date students in the program is 94 and 88 for the fall semester. Compliance rates are high with approximately 90% on target. Last year ended with 129 students in the program and $129,000 was awarded in aid.

CAFYES – A Spiess o The foster youth program has 59 students year‐to‐date and 45 for the fall semester. Efforts are

in process to increase the number of students in the program. All are invited to connect former foster youth students/participants with Alex for educational assistance.

It is suggested that Alex email the attendees with her contact details. CalWORKS – E Hodges

o Thank you to all the CES workers who came to this meeting. The next conference will be in Redding California. We will provide information regarding conferences/meeting events that might be useful for CalWORKs staff to attend.

o There are 125 students year‐to‐date. Over 70 were enrolled for the summer and 110 for the fall semester.

o Hancock has reinstituted our lab at the WRC. We will assist your participants in enrolling at AHC. The Job Services program is supportive in the work and offers support to help the clients.

o Students in the ESL GED prep and testing can benefit from the work‐study program. o At the next CES support meeting, Lynn Mayer will give a complete overview of CJPC and

assessment services we can provide. Book lending library – E Hodges

o Summer 2017, student savings was $125,000, spring savings $655,000 in book fees. All AHC students are welcome to apply, but priority is to students not receiving financial aid.

Action: Alex will email the attendees her contact details.

Agenda No. 4 Board Member Reports

Discussion: H Davis – The prison program started in the fall 2016 semester with 35 students and has increased to 65. The EOPS program has approved openings for 20 students. One intent of the program is to bring as many of the services that other students get to the inmates. With these services and assistance, negativity is down to almost zero. Students receive books and school supplies. If an inmate works, they get 12‐13 cents per hour and this will not cover the cost of school supplies. Will made it work for them and EOPS supports Dr. Davis to do this work. “I would never have made it through my classes without EOPS support,” stated in one of the letters written from an inmate in appreciation of the program. There are more letters and they are available for reading. o Degrees available for inmates/students are social science and human services.

I Wong – Has been connected with CASA through a family member. This has encouraged Irene to volunteer for the CAFYES advisory committee and to be a CASA volunteer.

M Barrientos and I Perez were liaisons at AHC in the CalWORKs office.

EOPS / Pg. 3

o It’s a tremendous loss not having them available. The absence has had an impact on both students and staff.

C Romero – Will be looking into the foster care referral to Alex for the CAFYES program. V Arce – Praised EOPS for helping non‐English language speakers through the system. P Tambio‐Yeh – Has a student/client who is a student worker at AHC and is hoping to become a

custodian. T Jennings – First liaison at AHC/CalWORKs. Commented that schools are such positive places. Will

refer a former foster youth client to Alex for the CAFYES program. M Guillen‐Franco – High school outreach has declined. Possibly due to a shortage of staff.

o Edwin will send all members a reminder of the enrollment dates. I Perez – Open to ideas on job placement work‐study and placement mimicking the JOBS programs. The

sooner they get to work the better. Edwin – spoke with the CJPC on hiring students. Victoria‐ Lynn Mayer at the AHC/Career Job Placement Center helped find jobs for students. They can be placed both on and off campus.

A Razo – There is a staff shortage and the Santa Maria staff are helping the Santa Barbara office. Supervisors are also taking turns to help the Santa Barbara office.

E Hodges – The loss of liaisons has been difficult. We are working on better access to CalWin and a hard‐wired system so that they can still do their regular CES work, while seeing our students. We hope that this will resolve any issues of them working in the AHC/CalWORKs office.

A Razo – The department is working on promoting collaboration between the DSS and schools. N Ventura – Pioneer Valley HS got a lot of support from EOPS. She will send the names of the new

senior counselors. M Magana – It was a huge loss losing Edwin but he is still helping by networking with the Lompoc office. L Rodriguez – There was contact with Robin as the specialist/counseling assistant. Will she be replaced? Nancy – New legislation allows the client the option of doing the GED or ABE. Caseworkers will have

more intensive goals and steps. The initiative will require more intensive interaction between the worker and the client.

Action: Edwin will send all members a reminder of the enrollment dates.

Agenda No. 5 Date for Spring 2018 EOPS/CARE CalWORKs Advisory Committee Meeting

Discussion: Next meeting will be in April 2018 – Veronica will send out a save‐the‐date once a date is set with the committee chair.

Action: Veronica will email the date for the spring 2018 committee meeting.

Agenda No. 5 Additional Item

Discussion: Homeless Youth Act – It is mandatory for the district to have a locker and access to shower facilities for homeless youth students. They will also get a towel and a locker. There are set times when they can use the showers. These students are brought to EOPS for assistance in attaining the use of showers, towels and lockers. EOPS also has hygiene packs available to the students, by way of donation. The students are also encouraged to apply for the EOPS program. They will likely qualify.

During the banquet, we give out scholarships. It started with just one scholarship award from Linda Metaxas and has since grown to include scholarships from Irene Wong, Wendy Sutter, Margaret Segura and others. There is no GPA range, so all of our students can qualify for a scholarship. Each scholarship has its own criteria. One criteria for Irene’s scholarship is that the students must be dreamers. There is also awards for “Student of the Year.”

Action: N/A Meeting Adjourned 3:58 pm

EOPS / Pg. 1

CAFYES/NextUp Advisory Committee Meeting Minutes

Date and Time November 16, 2017 9:00‐11:00 a.m.

Meeting Place AHC: G‐106 A & B Note Taker: Nicole Moses

Members Present:

Jay Allen, Jazz Allensworth, Brad Bisquera, Will Bruce, Dolores Daniels, Sheryl Fitt, Beverly Garcia, Edwin Hodges, Marie Hughes, CJ Johnson, Nicole Moses, Joscelynn Murdock, Veronica Reyes, Alex Spiess, Magaly Vazquez, Kiri Villa, Maria Soria, Michelle Machado


Agenda No. 1 Approval of the March 3, 2017 Minutes ‐ VOTE


Action: Motion to approve the April 27, 2017 minutes – Marie Hughes. Second – Joscelynn Murdock. Minutes approved.

Agenda No. 2 Director’s Comments

Discussion: State funding for CAFYES will have a new formula. There will be up to 10 more CAFYES programs statewide. An additional $151,000 was received this fiscal year for the Allan Hancock College (AHC) CAFYES program.

Action: N/A

Agenda No. 3 Training/Conference Updates

Discussion: CAFYES New Directors/Coordinators Training o A Spiess – The conference provided CAFYES guidelines, eligibility requirements, budgetary

restrictions/allowances, etc. o Networking with other CAFYES program staff. o Learned how other programs are supporting their students.

Increased amount of required counseling visits per semester. Mandatory orientations for all students. Collaborations with community agencies.

Foster Youth Success Initiative (FYSI) Connect Event o Met with FYSI liaisons from other community colleges (114 throughout the state) to discuss

support of foster youth, learn about resources and exchange ideas, some of which will be implemented here at AHC.

o Many FYSIs operate out of the financial aid office and coordinate the Guardian Scholars Program at their campus if they have one.

Action: N/A

Agenda No. 4 CAFYES Updates

Discussion: Temporary Position Now Open o The CARE/CAFYES Specialist position is open as a 100‐day temporary position until the full‐time

permanent position is hired. Interested applicants may contact EOPS for more information.

Questions from the floor: o J Allensworth asked what CAFYES is not allowed to fund? Non‐educational related events, such

as holiday parties.

EOPS / Pg. 2

o D Daniel asked if CAFYES can fund a work‐study program for students? She has offered to send information from SBCEO to assist. Will suggested the program could mimic the CalWORKs work‐study program.

o What are the effects of the Hancock Promise on our foster youth population? Foster youth will continue to be served in a traditional way due to limitations of enrollment factors in the Hancock Promise. (ie. fulltime units, Math and English enrollment.)

Program Numbers o End of Year 2016‐17 student participation, 59 students o Current Year 2017‐18 Enrollment Year‐to‐Date, 41 students

What’s Going On for the Students o Events Hosted

Movie Night for students and their families during the summer CAFYES Orientation for new and returning students Priority Registration Event: Students will be reminder of their priority registration

dates and receive assistance in selecting classes. CAFYES Thanksgiving Feast for students and their families

o Referral Services There is an increase of students enrolling in Learning Assistance Program (LAP) services Cal Fresh is easily accessible through the EOPS liaisons Drop‐in Tutoring Services are available during the semester in the CARE/CAFYES Center CAFYES staff works closely with the students and financial aid office to ensure all

financial aid requirements are complete Ensuring the students are seeing the same counselor as much as feasible

Outreach/In‐reach o Work with athletics to for in‐reach to potential foster youth students o ILP at AHC was a successful orientation that provided information regarding AHC and the CAFYES

program. Interested students made an appointment to meet with Alex. Avenue to Higher Education

o An Extreme Registration Event is scheduled for the Spring semester for incoming college students to prepare for AHC.

Action: N/A

EOPS / Pg. 1

NextUp (CAFYES) Advisory Committee Meeting Minutes

Date and Time March 29, 2018 10:00‐11:30 a.m.

Meeting Place AHC: G‐106 A & B Note Taker: Veronica Reyes

Members Present: Jazz Allensworth, Shannon Bell, Will Bruce, Kim Davis, Sheryl Fitt, Vanessa Gonzalez, Edwin Hodges, Marie Hughes, Nicole Moses, Joscelynn Murdock, Lisette Navarro, Jose Olvera, Aaron Pankratz, Veronica Reyes, Alex Spiess, Rosa Valle‐Rico, Magaly Vazquez, Kiri Villa, Edwin Weaver, Hilda Zacarias

Members Absent:

Lisa Allardyce, Jay Allen, Trudy Bigelow, Heidi Campos, Lisa Coker, Serita Cox, Dolores Daniels, Naomi Estrada, Chris Farro, Celia Ford, Sara Galindo, Beverly Garcia, Petra Gomez, Antoinette Gonzalez, Jose Gonzalez, Liliane Hernandez, Chastity Johnson, Robin Kirby, Amy Krueger, Linsey McCormack, Steve Molina, Grace Norris, Nohemy Ornelas, Glen Owen, Rob Parisi, Carissa Perales, Danielle Perez, Joseph Pollon, Gustavo Prado, Marian Quaid‐Maltagliati, Raul Reyes, Maria Soria, Yvonne Teniente‐Cuello, Jessica Thomas, Julia Townsend, Christina Wright‐Morgan


Agenda No. 1 Welcome

Discussion: Alex Spiess called the meeting to order

Action: N/A

Agenda No. 2 Approval of the November 16, 2017 Minutes ‐ VOTE


Action: Motion to approve the November 16, 2017 minutes – Kiri Villa. Second – Jose Olvera. Minutes approved.

Agenda No. 3 Small Group Discussions

Discussion: The committee gathered into small groups to brainstorm on ideas for retention. Some ideas were: o Focus on AB12 – Extended Foster Care; housing & transportation; workshops on taking online

classes & tax credits (H Zacarias volunteered to provide this workshop); tutoring after hours, weekends & online; peer mentorship receiving/providing; ongoing incentives to stay in touch with the program/to invite others; groups sessions with positive issues/resolutions; feedback with recognition & tokens of acknowledgement; consistent staffing; childcare; intervention of gaps, especially with financial aid & touch points such as when do they decide to leave & when are they leaving; socials/activities that might include staff/faculty; job assistance

EOPS / Pg. 2

Action: N/A

Agenda No. 4 Presentation

Discussion: Edwin Weaver with Fighting Back Santa Maria Valley presented on the Foundation for Success project. The goal of the project is to improve educational outcomes for foster youth.

Action: N/A

Agenda No. 5 CAFYES Updates

Discussion: CAFYES student participation has fluctuated in numbers. Students do not return for various reasons including financial situations, communication issues, moving out of the county, etc. To assist in retention, funding is spread out throughout the semester, funding to the students is directly tied to program appointments and the number of required contacts has been increased.

The statewide campaign of NextUp has been officially adopted. CAFYES will now be identified as NextUp. The program will be stated as NextUp (CAFYES) for a transitional period.

The specialist position is currently vacant. This has inhibited recruitment, outreach and retention. An ILP meeting is scheduled for April 17 to prepare students for the April 30 date of priority registration.

This meeting is more in the form of a workshop where students can meet with staff and get hands‐on experience. This event leads up to the Extreme Registration event on May 1 where staff will be available as well as a resource fair to students in preparation for priority registration.

New furniture has been ordered for the center. This is to help make the environment more homey and to allow more students in the center more comfortably.

Four students will graduate this May. They will be the first since the program inception to graduate.

Action: N/A

Agenda No. 6 Quarterly Meetings

EOPS / Pg. 3

Discussion:

A Spiess suggested moving from bi‐annual meetings to quarterly meetings. This would assist in more efficient information dissemination and provide more opportunities for members involvement.

Action: Motion to move to quarterly meetings – Kim Davis. Second – Aaron Pankratz. Motion approved.

Agenda No. 7 Director’s Comments

Discussion: SB12 signed into law this year. An expansion bill was passed to offer the program to other colleges but did not include funds. Specific programs are currently protected but review of the proposed formula shows only 80‐90 percent protection.

The specialist position remains open due to the department restructure. Salary savings can be utilized for a workstudy program for students.

We are also trying to work with the foster kinship care community to support the program.

Action: N/A

Agenda No. 8 Committee Member Updates

Discussion: J Murdock – o A Bowling Night event is in the works at Rancho Bowl in Santa Maria for foster youth students.

The owner will waive the shoe rental fee and food will be provided. o Family Dinners at the Elk’s is also being scheduled and this may become a monthly event.

J Allensworth – ILP received a grant from the Change of Life Foundation to provide incentives for ILP eligible youth, ages 18‐24. There is $6000 remaining and items must be education related.

A Pankratz – Looking for students to serve on a student panel on May 19 for transitional advocates training. Those who participate will receive a gift card.

J Olvera – The Scholarship Foundation of Santa Barbara has funds specifically allocated for foster youth. The criteria varies from the standard student requirements.

Action: N/A

Adjourned: 11:30 am

AHC Institutional Research and Planning EOPS CARE SLO 6 Year Assessment Schedule 2016-2022_2018.04.05.docx Updated 3/26/18 K.Villa

ASSESSMENT SCHEDULE

AHC Program Student Learning Outcomes

6 Year Assessment Schedule

The attached template provides a framework for a program/discipline to plan a 6 year schedule for assessing its student learning outcomes, completing the SLO assessment cycle and attaining the status of sustainable continuous quality improvement in institutional effectiveness. This plan may be updated over the next 6 years as new contingencies or interpretations arise. PROGRAM: _____EOPS/CARE_________________________________ Our program is pleased to present our plan to: assess our SLOs, review the results of that assessment; and discuss changes to our curriculum, pedagogy or operations based on the results. Program/discipline coordinator or team leader ____Kiri Villa __________ ______________________________ Name Signature Date I have reviewed this plan and agree that it provides sufficient detail and is a feasible approach to comprehensively assess the program SLOs. Department chair/Director _____Will Bruce__________ ________________________________ Name Signature Date I have reviewed this plan and agree that it provides sufficient detail and is a feasible approach to comprehensively assess the program SLOs. Dean ____Yvonne Teniente-Cuello _____________________________ Name Signature Date



ASSESSMENT SCHEDULE

Program:____EOPS/CARE____2016-2022 page ____

of _____

Use one row for each SLO

SLO To be assessed: Assessment method (s)

Resources needed to conduct

assessment

Individual(s) responsible for Improvement

Plan

Date to complete

review 1. Students will articulate short term and/or long term goal(s) and develop a SEP and/or semester by semester plan. ILO 7: Personal Responsibility & Development

S2019 S2021

Using the EOPS access database counselors will determine if the student has declared a goal, developed a SEP and/or a semester by semester plan. Using a rubric, counselors will assess the level of student progress in determining their plan.

Counselors to develop and facilitate workshops & to meet with students one-on-one for student education plan development. Specialist and peer advisors to conduct tracking and email/phone follow- up.

SLO Liaison & Counselors

June 2019 June 2021

2. Students will assess barriers to their academic success and identify strategies and necessary resources/services to assist them in regaining good academic standing. ILO 2: Critical Thinking & Problem Solving ILO 7: Personal Responsibility & Development

F2018 F2021

Students on academic probation will attend a mandatory academic success workshop. At the workshop a self-assessment of academic barriers and a survey to identify strategies, resources and/or services will be administered. Using a rubric, counselors will assess

Counselors to develop and facilitate workshops. Facilities to conduct workshops. Staff with Access database skills to organize, store, and easily retrieve survey data.


June 2019 June 2021


the connection between identified barriers and possible strategies.

3. Students will be able to identify financial practices for effective money management. (NEW) ILO 2: Critical Thinking & Problem Solving

F2016 F2020

Conduct series of money management workshops. Students will be given a quiz at the end to assess learning.

Counselors/staff to develop and facilitate workshops. Facilities to conduct workshops. Materials for workshops.


June 2017 June 2020

4. Students will be able to apply time management skills in priority registration. ILO 7: Personal Responsibility & Development

S2017 F2017 F2020

Request ARGOS report of all EOPS students registered on priority date. Percentage of students successfully registered on priority date.

Counselors to assist students in course planning. Peer advisors to call to remind students to register. Institutional Research office to develop accurate method/report for pulling registration data.

SLO Liaison & EOPS Specialists

June 2017 June 2018 June 2021

5. Students will be able to demonstrate the importance of meeting deadlines and requirements as contracted in EOPS. ILO 7: Personal Responsibility & Development

F2017-S2018 F2019-S2020

Data from student counseling appointments will be entered into the EOPS database and extracted for assessment. EOPS database reports will be used to assess percentage of students that follow through with program requirements.

Counselors to meet with students for one-on-one appointments. Counselors and specialists to facilitate workshops. Staff with Access database program skills to organize, store, and easily retrieve data. Peer advisors to provide case management.


June 2018 June 2020


6. Students will demonstrate the ability to complete FAFSA online and financial aid process. ILO 4: Information and Technology Literacy

S2018 S2020 S2022

We will follow up with students that attended our FAFSA workshops to determine how many submitted complete online applications and track those students to determine how many completed the entire FA process and were awarded a Pell grant. We will also offer FA literacy workshops to help students understand the FA process and policies.

Counselors to coordinate and facilitate FAFSA workshops. Computer lab to conduct FAFSA workshops. Staff to track and follow up with those students that attended a FAFSA workshop, submitted a complete FAFSA, and were eventually packaged by the Financial Aid department.


June 2018 June 2020 June 2022

7. Students will be able to identify the potential impacts that social media can have on their professional opportunities. (NEW) ILO 7: Personal Responsibility & Development

S2017 S2022

Conduct workshops on applying ethical practices when using social media. Students will be given a quiz at the end to assess learning.

Counselors to develop and facilitate workshops. Facilities to conduct workshops.


June 2017 June 2022

Documents

Student Services Program Review Annual Update …research.hancockcollege.edu/program_review/documents/...Date: March 1, 2018 Program and Department: EOPS/CARE/NextUp (CAFYES) & CalWORKs