Student Satisfaction - State Fair Community College · 2016-10-17 · State Fair Community College Student Satisfaction Inventory Students: Our institution is interested in systematically

Student Satisfaction

Inventory™

State Fair Community College

Fall 2007

SSI 2007 Table of Contents Content Page

Instructions given to students prior to taking the survey ............................................................................. 4 An Excerpt from the Noel-Levitz Satisfaction-Priorities Surveys Interpretive Guide ................................... 6 The Student Satisfaction Inventory (info about the SSI instrument) ............................................................ 8 Summary

State Fair Community College Summary Report Strengths and Challenges............................................................................................................... 14 Fall 2007 Demographics ................................................................................................................. 15 Item Report .................................................................................................................................... 17 Scale Report ................................................................................................................................... 19 Summary Report ............................................................................................................................ 21 Year to Year Reports

Year 07 to Year 06 Report Strengths and Challenges............................................................................................................... 22 Fall 2006 Demographics ................................................................................................................. 23 Fall 2007 Demographics ................................................................................................................. 25 Item Report .................................................................................................................................... 27 Scale Report ................................................................................................................................... 29 Summary Report ............................................................................................................................ 31 Target Reports

Target Report 1: Age Item Report .................................................................................................................................... 32 Scale Report ................................................................................................................................... 34 Summary Report ............................................................................................................................ 36 Target Report 2: Enrollment Status Item Report .................................................................................................................................... 37 Scale Report ................................................................................................................................... 39 Summary Report ............................................................................................................................ 41 Target Report 3: Class Load Item Report .................................................................................................................................... 42 Scale Report ................................................................................................................................... 44 Summary Report ............................................................................................................................ 46 Target Report 4: Educational Goal Item Report .................................................................................................................................... 47 Scale Report ................................................................................................................................... 49 Summary Report ............................................................................................................................ 51

Page 2

Target Report 4: Class Level Item Report .................................................................................................................................... 52 Scale Report ................................................................................................................................... 54 Summary Report ............................................................................................................................ 56 Target Report 5: Plans to Transfer Item Report .................................................................................................................................... 57 Scale Report ................................................................................................................................... 59 Summary Report ............................................................................................................................ 61 Target Report 6: Main and Clinton (Campus Item – Answer 1=Main, Campus Item – Answer 2=Clinton) Item Report .................................................................................................................................... 62 Scale Report ................................................................................................................................... 64 Summary Report ............................................................................................................................ 66 Target Report 7: LOZ and WAFB (Campus Item – Answer 3 =LOZ, Campus Item – Answer 4=WAFB) Item Report .................................................................................................................................... 67 Scale Report ................................................................................................................................... 69 Summary Report ............................................................................................................................ 71

Page 3

State Fair Community College Student Satisfaction Inventory

Students: Our institution is interested in systematically listening to its students. Therefore, your thoughtful and honest responses to this inventory are very important. You are being asked to share feedback about your college experiences thus far. Your responses will give your campus leadership insights about the aspects of college that are important to you as well as how satisfied you are with them. Instructions:

Use a No. 2 pencil only. Please do not use ink or ballpoint pen. Erase changes completely and cleanly. Completely darken the oval that corresponds to your response.

Special instructions for answering some of the questions.

41-50 – You do not have to complete these questions. 67. Please mark the answer which indicates the number of years you have been in college. 69. Current Educational Goal:

1. Associate Degree (you are pursuing a degree in a vocational/technical field which you plan to transfer to a four-year school-AAS) 2. Vocational/technical program (You are pursuing a two-year degree program and do not plan to transfer to a 4-year college) 3. Transfer to another institution (You are pursuing an AA degree) 4. Certification (initial or renewal) (You are pursuing a one-year certificate in a vocational/technical program – e.g. Auto Mechanics) 5. Self-improvement/pleasure (You have no current plans to pursue a degree, you are just taking classes for self-improvement other than job-related training) 6. Job-related training (You are taking classes to improve your skills on your current job, advancement, or to change jobs but are not working toward a degree or certificate) 7. Other

Student ID/SSN – please do not do this section. 77. Do not complete this section. 78. Item requested by your institution (Please mark the area which describes where you take most of your classes)

1. SFCC Campus 2. Clinton 3. Lake of the Ozarks 4. WAFB

Page 4

Please put a circle around the letter that best describes your thoughts about the question. Registration Effectiveness: (Classes are scheduled at times that are convenient to me)

1.) The best time for me to take classes is: a. Early morning until about 12 noon b. 12 noon until about mid-afternoon c. After 5:00 pm d. On weekends (Friday/Saturday)

2.) Classes should be offered at: a. 8:00 am until about 12 noon b. 12 noon until around 5:00 pm c. 5:00 pm until 9:00 pm d. On weekends

3.) Selecting classes at times they are offered is: a. Easy to do b. Not easy but I have been able to do it c. Extremely difficult d. At times seems impossible

4.) Selecting classes: a. I prefer to do my own registration on line b. I prefer to have my faculty advisor help me with the selection c. I prefer someone in the Counseling Office help me with the selection

Student Centeredness: (I seldom get the “run around” when seeking information on campus)

1.) Questions or concerns I have are: a. Generally answered in a timely manner b. Passed from one person to another c. Go unanswered d. Answered on the College web site or on mySTAR

2.) I gain the information that I need from: a. College offices/personnel b. My faculty advisor c mySTAR d My friends

Academic Advising Effectiveness: (My academic advisor is knowledgeable about transfer issues): 1.) My faculty advisor

a. Understands the transfer process of most four year schools in Missouri b. Understands the transfer process at some schools in Missouri c. Knows where to get the information on transfer questions d. Does not seem to know where to get the information on transfer questions

2.) Transfer information: a. The College web site has good information about transfer requirements b. I am not aware of what the College web site has on transfer requirements c. My faculty advisor gives me good guidance on transfer requirements d. I don’t feel I get the help I need on transfer requirements

Safety and Security: (The amount of student parking space on campus is adequate) 1.) Parking spaces on campus are:

a. More than enough spaces for students b. More spaces are needed for people with disabilities c. More spaces are needed closer to the various buildings on campus d. Not enough overall parking for students

Page 5

© Noel-Levitz, Inc. 1

What to Share on Campus—an Outline:

Communicating the results from your survey is critical to making changes at your institution. We encourage you to develop your own presentation and summary of the results to help highlight key results. You may want to consider the following outline for developing your own presentation or summary:

• Why your institution is assessing student satisfaction.

• When the survey was conducted; how it was administered; the response rate.

• An overview with percentages of the students included in the results (from the Demographic Report).

• The Scales in order of importance (from the Scale Report). We suggest that you do NOT include any numbers with this list. The importance scores, satisfaction scores, and performance gap scores themselves are not critical; what they tell you about your students’ priorities is important. Simply list the scales in descending order of importance.

• Before sharing your strengths and challenges, defi ne how Noel-Levitz defi nes these categories. A visual of the Matrix for Prioritizing Action is also helpful and is available at the Noel-Levitz Client Resources Web site.

• Lead with your strengths. List the items in descending order of importance, without any number scores, just as they appear in the Strategic Planning Overview.

• Then share the challenges. Again, list them in descending order of importance, without number scores, as they appear in the Strategic Planning Overview.

• Compare your results with the national comparison group. Point out that this is not the focus of your analysis, but it is important

to not operate in a vacuum, so you need to know how relatively satisfi ed your students are. Refer to the Strategic Planning Overview Benchmark Section to list where your students are signifi cantly more satisfi ed than the national group as well as where they may be signifi cantly less satisfi ed. Remember that your students may be relatively more satisfi ed when compared with the national group on an item that still may be a challenge for you, as well as signifi cantly less satisfi ed on an item that may be a strength for you. Be aware of this, but still use your particular strengths and challenges to determine how you respond to this item at your institution.

• If you have results from multiple years, share these. Identify where satisfaction levels have improved (and identify the specifi c initiatives that may have contributed to satisfaction level improvements). Also identify where satisfaction levels have declined and add these to your list of items which must be further explored.

• If you have also analyzed target group results, you may want to include some overview of these fi ndings. One caution – be careful to not overwhelm your audience with too much analysis on these subgroups at this time. You may want to give a very top-line overview on these fi ndings, or report that you will share additional fi nding from these analyses at a later date. In addition, you may want to do follow-up presentations or reports focusing on a particular demographic variable which may be of interest to a certain group on campus. Ideas include:

– First-year students for your freshman year experience staff;

– Residential students for your residential hall staff;

– Ethnicity/race analysis for groups responsible for diversity/multi-cultural affairs; and

An Excerpt from the Noel-Levitz Satisfaction-Priorities Surveys Interpretive Guide

Page 6

2 Satisfaction-Priorities Surveys Interpretive Guide–Outline

– Analysis by majors or departments for leadership in those areas on campus.

• Be sure to conclude your presentation or report with identifi ed next steps, such as the formation of a committee to further respond to the data, conducting focus groups to gather more information, the establishment of timelines for responding to top issues and plans for future survey administrations. It is important for the campus to be aware of what you plan to do with the data and to have everyone apprised of the next steps.

We encourage you to share the data with the following groups:

• President and campus leadership;

• Board of trustees;

• Deans, directors, and other top administrators;

• Student life personnel;

• Admissions and fi nancial aid personnel;

• Faculty;

• Staff, especially those with face-to-face interaction with students;

• Any department identifi ed as an area of strength or challenge;

• Student government leadership;

• General student population;

• Parents of students;

• Alumni; and

• Local community.

For additional assistance and guidance, contact us:

• Julie Bryant, Associate Vice President of Retention Solutions [email protected]

• Katie Johnson, Associate Director of Retention Solutions [email protected]

Noel-Levitz, Inc.2350 Oakdale BoulevardCoralville, Iowa 52241

Phone: 800-876-1117Fax: 319-626-8388E-mail: [email protected] site: www.noellevitz.com

Consider next steps to enhance your use of your data:

– Request a free phone consultation to review and present your data

– Participate in the free January or May Web Report Review Webconference to better understand your data

– Attend the annual July client workshop to learn more and build relationships with other clients

– Invite a retention consultant to your campus to assist you with turning the data into action

Page 7

© Noel-Levitz, Inc. �

The Student Satisfaction Inventory

The Student Satisfaction Inventory (SSI) is the original survey instrument in the Noel-Levitz Satisfaction-Priorities Surveys. It is primarily for traditional-aged students in undergraduate programs, although some institutions also administer it to their graduate-level students.

The SSI gives the institution an opportunity to take the pulse of the student body to determine what matters to students and how satisfied the students are. With this information, colleges and universities can target areas most in need of improvement in order to retain students.

The SSI asks students to respond with a level of importance and a level of satisfaction. A performance gap is calculated by subtracting the satisfaction score from the importance score.

Versions of the SSIThe Student Satisfaction Inventory is available in the following versions:

Four-Year College and University Version

• Form A is the original version

• Form B is the shorter version

• Note that national comparisons are available separately for private and public four-year institutions.

Two-year Community, Junior, and Technical College Version



Two-year Career and Private School Version



Canadian Four-Year College and University Version


Canadian Two-Year CEGEP, Community, and Technical College Version


Item Structure on the SSINumber of items rated for importance and satisfaction varies by version:

• Four-year Form A: 73 items

• Four-year Form B: 45 items

• Two-year Community College Form A: 70 items

• Two-year Community College Form B: 40 items

• Two-year Career and Private Schools Form A: 70 items

• Two-year Career and Private Schools Form B: 40 items

• Canadian Four-Year Form A: 73 items

• Canadian Two-Year Form A: 70 items

Each of the survey versions include 10 optional items which may be defined by the institution and rated for importance and satisfaction.

The Form A version of the surveys includes six items that assess the institution’s commitment to specific student populations. These items are rated for satisfaction only and do not include importance or performance gap scores. These items contribute to the Responsiveness to Diverse Populations Scale.

Page 8

� The Student Satisfaction Inventory

Form A includes nine items and Form B includes eight items that assess pre-enrollment factors. These items only ask for an importance rating and do not include satisfaction or performance gap scores.

Three summary items are included on each of the surveys.

The number of demographic item by survey type are as follows:

• Four-year Form A: 13 items

• Four-year Form B: 16 items

• Two-year Community College Form A: 13 items

• Two-year Community College Form B: 15 items

• Two-year Career and Private Schools Form A: 13 items

• Two-year Career and Private Schools Form B: 15 items

• Canadian Four-Year Form A: 11 items

• Canadian Two-Year Form A: 11 items

Each survey version includes one optional demographic item with up to six responses (students may only select one response). Consult your survey administrator for details on the item requested by your institution.

Each survey version includes an optional demographic item to capture the students’ major or program with a four-digit numeric code. Again, consult your survey administrator for details on the corresponding major or programs.

The Scales

The items on the SSI have been analyzed statistically and conceptually to form comprehensive scales. Note that some items appear on more than one scale. The number and list of scales for each version is as follows. A description of the scales follows.

Four-year Form A: 12 scales

• Academic Advising Effectiveness

• Campus Climate

• Campus Life

• Campus Support Services

• Concern for the Individual

• Instructional Effectiveness

• Recruitment and Financial Aid Effectiveness

• Registration Effectiveness

• Responsiveness to Diverse Populations

• Safety and Security

• Service Excellence

• Student Centeredness

• Items not on a scale: 35 and 72

Four-year Form B: 9 scales


• Campus Climate

• Campus Life







Page 9


Two-year Community College Form A: 12 scales

• Academic Advising and Counseling Effectiveness

• Academic Services

• Admissions and Financial Aid Effectiveness

• Campus Climate









• Items not on a scale: 3, 9, 53, and 68

Two-year Community College Form B: 8 scales



• Campus Climate

• Campus Services





Two-year Career and Private Schools Form A: 12 scales




• Campus Climate










Two-year Career and Private Schools Form B: 8 scales



• Campus Climate

• Campus Services





Page 10


Canadian Four-Year Form A: 12 scales


• Campus Climate

• Campus Life










• Items not on a scale: 35 and 72

Canadian Two-Year Form A: 12 scales




• Campus Climate










Description of Scales

Academic Advising (and Counseling) Effectiveness: assesses the comprehensiveness of your academic advising program. Academic advisors (and counselors) are evaluated on the basis of their knowledge, competence, and personal concern for student success, as well as on their approachability.

Academic Services: assesses services students utilize to achieve their academic goals. These services include the library, computer labs, tutoring, and study areas.

Campus Climate: assesses the extent to which your institution provides experiences that promote a sense of campus pride and feelings of belonging. This scale also assess the effectiveness of your institution’s channels of communication for students.

Campus Life: assesses the effectiveness of student life programs offered by your institution, covering issues ranging from athletics to residence life. This scale also assesses campus policies and procedures to determine students’ perception of their rights and responsibilities.

Campus Services: (similar to Academic Services) assess services students utilize to achieve their academic goals. These services include the library, computer labs, tutoring, and study areas.

Campus Support Services: assess the quality of your support programs and services which students utilize to make their educational experiences more meaningful and productive. This scale covers a variety of areas.

Concern for the Individual: assesses your institution’s commitment to treating each student as an individual. Those groups who frequently deal with students on a personal level (e.g., faculty, advisors, etc.) are included in this assessment.

Page 11


Instructional Effectiveness: assesses your students’ academic experience, the curriculum, and the campus’s overriding commitment to academic excellence. This comprehensive scale covers areas such as the effectiveness of your faculty in and out of the classroom, content of the courses, and sufficient course offerings.

Recruitment (or Admissions) and Financial Aid Effectiveness: assesses your institution’s ability to enroll students in an effective manner. This scale covers issues such as competence and knowledge of admissions counselors, as well as the effectiveness and availability of financial aid programs.

Registration Effectiveness: assesses issues associated with registration and billing. This scale also measures your institution’s commitment to making this process as smooth and effective as possible.

Responsiveness to Diverse Populations: assesses your institution’s commitment to specific groups of students enrolled at your institution, e.g., under-represented populations; students with disabilities; commuters; part-time students; and older, returning learners.

Safety and Security: assesses your institution’s responsiveness to students’ personal safety and security on your campus. This scale measures the effectiveness of both security personnel and campus facilities.

Service Excellence: assesses the perceived attitude of your staff, especially front-line staff, toward students. This scale pinpoints the areas of your campus where quality service and personal concern for students are rated most and least favorably.

Student Centeredness: assesses your campus’s efforts to convey to students that they are important to your institution. This scale measures the extent to which students feel welcome and valued.

The items which contribute to each scale can be reviewed within your campus report. The HTML electronic report includes the items within the scales on the scale report; when you select the scale name it will expand to show the items. In the paper report, there is a section which provides the scales alphabetically and the list of items within the scale.

Reliability and Validity—Form A

The Student Satisfaction Inventory is a very reliable instrument. Both the two-year and four-year versions of the SSI show exceptionally high internal reliability. Cronbach’s coefficient alpha is .97 for the set of importance scores and is .98 for the set of satisfaction scores. It also demonstrates good score reliability over time; the three-week, test-retest reliability coefficient is .85 for importance scores and .84 for satisfaction scores.

There is also evidence to support the validity of the Student Satisfaction Inventory. Convergent validity was assessed by correlating satisfaction scores from the SSI with satisfaction scores from the College Student Satisfaction Questionnaire (CSSQ), another statistically reliable satisfaction instrument. The Pearson correlation between these two instruments (r = .71; p<.00001) is high enough to indicate that the SSI’s satisfaction scores measure the same satisfaction construct as the CSSQ’s scores, and yet the correlation is low enough to indicate that there are distinct differences between the two instruments.

Reliability and Validity—Form BThe reliability of the SSI Form B was assessed using Cronbach’s Alpha which tests how well a collection of items agree with one another. The commonly accepted rule is that a value above .70 is acceptable as proof of reliability among

Page 12


items. In the analysis, all values but two are above .70. Even those two are extremely close to .70. In all cases, factor analysis was per-formed among scale items to determine if there was any multidimensionality. None was detect-ed, further proof that items within each scale are measuring like concepts.

Due to the absence of another instrument to compare to the SSI Form B, validity was mea-sured by checking the correlation between the individual scales and the SSI Form B question regarding overall satisfaction. All correlations were positive and significant at the .01 level, an indication that each of the scales are associated with overall satisfaction.

The Inventory Authors

The Student Satisfaction Inventory was developed by Laurie A. Schreiner, Ph.D., and Stephanie L. Juillerat, Ph.D., with assistance from Noel-Levitz. Dr. Schreiner is Chair of Doctoral Studies in Education, Azusa Pacific University in Azusa, California, and Dr. Juillerat is assistant professor, School of Education, Azusa Pacific University in Azusa, California.

The Student Satisfaction Inventory was piloted in 1993 and became available in 1994. As of 2008, more than 1,900 institutions and nearly 3 million students have completed the inventory.

Interpreting your results For guidance on interpreting your results, please refer to the General Interpretive Guide or con-tact Noel-Levitz for additional assistance.

Noel-Levitz

2350 Oakdale Blvd.

Coralville, IA 52241

Phone: 800-876-1117

Fax: 319-626-8380

E-mail: [email protected]

Website: www.noellevitz.com

Page 13

State Fair Community College - 12/2007

Student Satisfaction Inventory Form B

Strategic Planning Overview

Strengths and Challenges

Strengths14. My academic advisor is knowledgeable about my program requirements.

13. The campus is safe and secure for all students.

19. Registration processes and procedures are convenient.

36. Tuition paid is a worthwhile investment.

1. The campus staff are caring and helpful.

20. Students are made to feel welcome here.

34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail).

39. On the whole, the campus is well-maintained.

28. This campus provides online access to services I need.

29. There are convenient ways of paying my school bill.

Challenges2. Classes are scheduled at times that are convenient for me.

9. I am able to register for the classes I need with few conflicts.

40. There are sufficient courses within my program of study available each term.

25. Faculty provide timely feedback about my academic progress.

5. Financial aid awards are announced in time to be helpful in college planning.

Benchmarks

Higher Satisfaction vs. National Community Colleges (A&B)14. My academic advisor is knowledgeable about my program requirements.


12. Faculty are fair and unbiased in their treatment of individual students.






Higher Importance vs. National Community Colleges (A&B)2. Classes are scheduled at times that are convenient for me.

8. The quality of instruction I receive in most of my classes is excellent.


14. My academic advisor is knowledgeable about my program requirements.






18. Computer labs are adequate and accessible.


32. I am able to take care of college-related business at times that are convenient for me.


Copyright 2010, Noel-Levitz, Inc.

Page 14



Demographics

N %

Female 259 55.46%

Male 208 44.54%

Total 467 100.00%

No Answer 10

N %

18 and under 110 23.61%

19 to 24 223 47.85%

25 to 34 78 16.74%

35 to 44 32 6.87%

45 and over 23 4.94%

Total 466 100.00%

No Answer 11

N %

Alaskan Native 1 0.21%

American Indian 0 0.00%

Asian 4 0.85%

Black/African-American 10 2.13%

Hispanic or Latino (and Puerto Rican) 10 2.13%

Native Hawaiian or Pacific Islander 1 0.21%

White/Caucasian 421 89.57%

Multi-racial 13 2.77%

Other race 10 2.13%

Total 470 100.00%

No Answer 7

N %

Day 396 85.16%

Evening 69 14.84%

Weekend 0 0.00%

Total 465 100.00%

No Answer 12

N %

Full-time 384 81.53%

Part-time 87 18.47%

Total 471 100.00%

No Answer 6

No Answer 3

N %

1 year or less 293 61.81%

2 years 135 28.48%

3 years 29 6.12%

4 or more years 17 3.59%

Total 474 100.00%

N %

Full-time off campus 126 26.98%

Part-time off campus 183 39.19%

Full-time on campus 15 3.21%

Part-time on campus 14 3.00%

Not employed 129 27.62%

Total 467 100.00%

No Answer 10

N %

Residence hall 31 6.65%

Own house 119 25.54%

Rent room or apt off campus 102 21.89%

Parent's home 185 39.70%

Other residence 29 6.22%

Total 466 100.00%

No Answer 11

N %

In-state 454 97.42%

Out-of-state 8 1.72%

International (not U.S. citizen) 4 0.86%

Total 466 100.00%

No Answer 11

N %

1st choice 327 70.17%

2nd choice 105 22.53%

3rd choice or lower 34 7.30%

Total 466 100.00%

No Answer 11

N %

Yes I plan to transfer 312 66.95%

No I do not plan to transfer 154 33.05%

Total 466 100.00%

No Answer 11

N %

No organization memberships 360 77.25%

One or two organization memberships 95 20.39%

Three or four organization memberships 10 2.15%

Five or more organization memberships 1 0.21%

Total 466 100.00%

No Answer 11

Scholarships 79 17.52%

N %Tuition Source

Organization Memberships

Plan to Transfer

Institution Was My

Residence Classification

Current Residence

Employment

Class Level

Current Class Load

Current Enrollment Status

Ethnicity/Race

Age

Gender

Page 15


No Answer 3

N %

No credits earned 115 25.16%

1.99 or below 14 3.06%

2.0 - 2.49 58 12.69%

2.5 - 2.99 96 21.01%

3.0 - 3.49 101 22.10%

3.5 or above 73 15.97%

Total 457 100.00%

No Answer 20

N %

Associate degree 191 40.64%

Vocational/technical program 69 14.68%

Transfer to another institution 175 37.23%

Certification (initial/renewal) 9 1.91%

Self-improvement/pleasure 6 1.28%

Job-related training 8 1.70%

Other educational goal 12 2.55%

Total 470 100.00%

No Answer 7

p

Financial aid 260 57.65%

Family contributions 37 8.20%

Self support 42 9.31%

Other tuition source 33 7.32%

Total 451 100.00%

No Answer 26

N %

Campus Item - Answer 1 366 83.75%






Total 437 100.00%

No Answer 40

N %

0003 1 100.00%

Total 1 100.00%

No Answer 476

Group Code

Institution Question

Educational Goal

Current GPA

Page 16



Institutional Summary State Fair Community

CollegeNational Community

Colleges (A&B)

Item Import Satis / SD Gap Import Satis / SD GapMean

Difference1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.04 5.39 / 1.33 0.65 0.34 ***

2. Classes are scheduled at times that are convenient for me.

6.67 5.26 / 1.51 1.41 6.43 5.39 / 1.53 1.04 -0.13

3. My academic advisor is available when I need help. 6.21 5.46 / 1.55 0.75 6.21 5.32 / 1.62 0.89 0.14

4. Security staff respond quickly to calls for assistance.

5.71 4.79 / 1.33 0.92 5.85 4.83 / 1.46 1.02 -0.04

5. Financial aid awards are announced in time to be helpful in college planning. 6.29 5.18 / 1.48 1.11 6.02 4.86 / 1.67 1.16

0.32 ***

6. Library resources and services are adequate. 6.05 5.47 / 1.37 0.58 6.12 5.55 / 1.37 0.57 -0.08

7. Admissions staff provide personalized attention prior to enrollment.

6.16 5.31 / 1.49 0.85 6.09 5.25 / 1.55 0.84 0.06


6.61 5.61 / 1.29 1.00 6.41 5.57 / 1.34 0.84 0.04


6.58 5.32 / 1.55 1.26 6.34 5.38 / 1.53 0.96 -0.06

10. Parking lots are well-lighted and secure. 5.96 5.32 / 1.45 0.64 6.10 5.07 / 1.64 1.03 0.25 **

11. Counseling services are available if I need them. 5.62 5.29 / 1.32 0.33 5.90 5.33 / 1.45 0.57 -0.04


6.43 5.47 / 1.42 0.96 6.23 5.33 / 1.49 0.90 0.14 *

13. The campus is safe and secure for all students. 6.46 5.90 / 1.18 0.56 6.25 5.52 / 1.34 0.73 0.38 ***


6.47 5.76 / 1.45 0.71 6.27 5.38 / 1.61 0.89 0.38 ***

15. Financial aid counseling is available if I need it. 6.16 5.58 / 1.32 0.58 6.29 5.31 / 1.60 0.98 0.27 ***

16. My advisor helps me apply my program of study to career goals.

6.28 5.31 / 1.61 0.97 6.33 5.30 / 1.67 1.03 0.01

17. Admissions counselors accurately portray program offerings in their recruiting practices.

5.83 5.06 / 1.35 0.77 5.75 5.08 / 1.42 0.67 -0.02

18. Computer labs are adequate and accessible. 6.34 5.44 / 1.62 0.90 6.17 5.53 / 1.45 0.64 -0.09


6.44 5.67 / 1.28 0.77 6.46 5.64 / 1.47 0.82 0.03

20. Students are made to feel welcome here. 6.40 5.89 / 1.29 0.51 6.14 5.53 / 1.36 0.61 0.36 ***

21. The amount of student parking space on campus is adequate.

6.25 4.26 / 1.89 1.99 6.17 4.46 / 1.98 1.71 -0.20 *

22. My academic advisor is knowledgeable about transfer requirements of other schools.

6.20 5.31 / 1.55 0.89 6.11 5.10 / 1.61 1.01 0.21 **

23. This institution helps me identify resources to finance my education.

6.24 5.19 / 1.52 1.05 6.31 5.02 / 1.72 1.29 0.17 *

24. The equipment in the lab facilities is kept up to date.

6.18 5.39 / 1.35 0.79 6.13 5.40 / 1.42 0.73 -0.01


6.37 5.23 / 1.45 1.14 6.16 5.27 / 1.46 0.89 -0.04

26. There are adequate services to help me decide upon a career.

6.17 5.28 / 1.38 0.89 6.02 5.18 / 1.46 0.84 0.10

27. Tutoring services are readily available. 5.84 5.50 / 1.42 0.34 5.95 5.34 / 1.46 0.61 0.16 *


6.31 5.84 / 1.24 0.47 6.39 5.86 / 1.30 0.53 -0.02


6.26 5.66 / 1.32 0.60 6.12 5.38 / 1.49 0.74 0.28 ***

30. The assessment and course placement procedures are reasonable.

6.06 5.37 / 1.31 0.69 5.99 5.26 / 1.42 0.73 0.11

31. Faculty use a variety of technology and media in the classroom.

5.87 5.53 / 1.25 0.34 6.05 5.63 / 1.31 0.42 -0.10


6.29 5.45 / 1.41 0.84 6.04 5.34 / 1.44 0.70 0.11

33. Administrators are available to hear students' 6.11 5.28 / 1.43 0.83 5.99 5.20 / 1.48 0.79 0.08Page 17

National Group Means are based on 237524 records

concerns.


6.32 5.75 / 1.32 0.57 6.19 5.56 / 1.38 0.63 0.19 **

35. I receive ongoing feedback about progress toward my academic goals.

6.09 4.93 / 1.54 1.16 6.31 5.06 / 1.66 1.25 -0.13

36. Tuition paid is a worthwhile investment. 6.44 5.69 / 1.33 0.75 6.56 5.67 / 1.47 0.89 0.02

37. I seldom get the "run-around" when seeking information on this campus.

6.23 5.17 / 1.61 1.06 6.06 5.07 / 1.63 0.99 0.10

38. Most classes deal with practical experiences and applications.

6.17 5.47 / 1.29 0.70 6.06 5.40 / 1.35 0.66 0.07

39. On the whole, the campus is well-maintained. 6.32 6.06 / 1.06 0.26 6.15 5.71 / 1.32 0.44 0.35 ***


6.53 5.22 / 1.70 1.31 6.56 5.34 / 1.60 1.22 -0.12

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10

51. Cost as factor in decision to enroll. 6.29 6.23

52. Financial assistance as factor in decision to enroll.

6.14 5.87

53. Academic reputation as factor in decision to enroll.

5.72 5.78

54. Future career opportunities as factor in decision to enroll.

6.19 6.37

55. Personal recommendations as factor in decision to enroll.

5.57 4.92

56. Distance from campus as factor in decision to enroll.

5.97 6.06

57. Information on the campus Web site as factor in decision to enroll.

5.36 5.60

58. Campus visits as factor in decision to enroll. 5.02 5.22


Page 18





Colleges (A&B)

Scale Import Satis / SD Gap Import Satis / SD GapMean

Difference

Student Centeredness 6.29 5.52 / 1.08 0.77 6.06 5.30 / 1.15 0.76 0.22 ***

1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.04 5.39 / 1.33 0.65 0.34 ***


33. Administrators are available to hear students' concerns.

6.11 5.28 / 1.43 0.83 5.99 5.20 / 1.48 0.79 0.08


6.23 5.17 / 1.61 1.06 6.06 5.07 / 1.63 0.99 0.10

Instructional Effectiveness 6.33 5.47 / 0.97 0.86 6.21 5.43 / 1.10 0.78 0.04


6.61 5.61 / 1.29 1.00 6.41 5.57 / 1.34 0.84 0.04


6.43 5.47 / 1.42 0.96 6.23 5.33 / 1.49 0.90 0.14 *


6.37 5.23 / 1.45 1.14 6.16 5.27 / 1.46 0.89 -0.04


5.87 5.53 / 1.25 0.34 6.05 5.63 / 1.31 0.42 -0.10


6.32 5.75 / 1.32 0.57 6.19 5.56 / 1.38 0.63 0.19 **


6.17 5.47 / 1.29 0.70 6.06 5.40 / 1.35 0.66 0.07

40. There are sufficient courses within my program of study available each term. 6.53 5.22 / 1.70 1.31 6.56 5.34 / 1.60 1.22

-0.12

Safety and Security 6.11 5.09 / 1.04 1.02 6.10 4.98 / 1.19 1.12 0.11 *

4. Security staff respond quickly to calls for assistance. 5.71 4.79 / 1.33 0.92 5.85 4.83 / 1.46 1.02

-0.04

10. Parking lots are well-lighted and secure. 5.96 5.32 / 1.45 0.64 6.10 5.07 / 1.64 1.03 0.25 **



6.25 4.26 / 1.89 1.99 6.17 4.46 / 1.98 1.71 -0.20 *

Academic Advising Effectiveness 6.25 5.35 / 1.26 0.90 6.20 5.24 / 1.08 0.96 0.11 *

3. My academic advisor is available when I need help. 6.21 5.46 / 1.55 0.75 6.21 5.32 / 1.62 0.89

0.14


6.47 5.76 / 1.45 0.71 6.27 5.38 / 1.61 0.89 0.38 ***


6.28 5.31 / 1.61 0.97 6.33 5.30 / 1.67 1.03 0.01


6.20 5.31 / 1.55 0.89 6.11 5.10 / 1.61 1.01 0.21 **


6.09 4.93 / 1.54 1.16 6.31 5.06 / 1.66 1.25 -0.13

Admissions and Financial Aid Effectiveness 6.13 5.26 / 1.12 0.87 5.92 4.99 / 1.16 0.93 0.27 ***


6.29 5.18 / 1.48 1.11 6.02 4.86 / 1.67 1.16 0.32 ***


6.16 5.31 / 1.49 0.85 6.09 5.25 / 1.55 0.84 0.06

15. Financial aid counseling is available if I need it. 6.16 5.58 / 1.32 0.58 6.29 5.31 / 1.60 0.98 0.27 ***


5.83 5.06 / 1.35 0.77 5.75 5.08 / 1.42 0.67 -0.02


6.24 5.19 / 1.52 1.05 6.31 5.02 / 1.72 1.29 0.17 *

Campus Services 6.07 5.45 / 0.94 0.62 6.07 5.38 / 1.03 0.69 0.07

6. Library resources and services are adequate. 6.05 5.47 / 1.37 0.58 6.12 5.55 / 1.37 0.57 -0.08

11. Counseling services are available if I need 5.62 5.29 / 1.32 0.33 5.90 5.33 / 1.45 0.57 -0.04Page 19

National Group Means are based on 237524 records

them.


24. The equipment in the lab facilities is kept up to date.

6.18 5.39 / 1.35 0.79 6.13 5.40 / 1.42 0.73 -0.01


6.17 5.28 / 1.38 0.89 6.02 5.18 / 1.46 0.84 0.10

27. Tutoring services are readily available. 5.84 5.50 / 1.42 0.34 5.95 5.34 / 1.46 0.61 0.16 *


6.31 5.84 / 1.24 0.47 6.39 5.86 / 1.30 0.53 -0.02


6.06 5.37 / 1.31 0.69 5.99 5.26 / 1.42 0.73 0.11

Registration Effectiveness 6.45 5.47 / 1.06 0.98 6.24 5.38 / 1.12 0.86 0.09

2. Classes are scheduled at times that are convenient for me.

6.67 5.26 / 1.51 1.41 6.43 5.39 / 1.53 1.04 -0.13


6.58 5.32 / 1.55 1.26 6.34 5.38 / 1.53 0.96 -0.06


6.44 5.67 / 1.28 0.77 6.46 5.64 / 1.47 0.82 0.03


6.26 5.66 / 1.32 0.60 6.12 5.38 / 1.49 0.74 0.28 ***

32. I am able to take care of college-related business at times that are convenient for me. 6.29 5.45 / 1.41 0.84 6.04 5.34 / 1.44 0.70

0.11

Campus Climate 6.34 5.68 / 0.91 0.66 6.11 5.41 / 1.16 0.70 0.27 ***

1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.04 5.39 / 1.33 0.65 0.34 ***



33. Administrators are available to hear students' concerns.

6.11 5.28 / 1.43 0.83 5.99 5.20 / 1.48 0.79 0.08

36. Tuition paid is a worthwhile investment. 6.44 5.69 / 1.33 0.75 6.56 5.67 / 1.47 0.89 0.02


6.23 5.17 / 1.61 1.06 6.06 5.07 / 1.63 0.99 0.10

39. On the whole, the campus is well-maintained. 6.32 6.06 / 1.06 0.26 6.15 5.71 / 1.32 0.44 0.35 ***


Page 20





Colleges (A&B)

Summary Mean

DifferenceSo far, how has your college experience met your expectations?

4.68 4.76 -0.08

1=Much worse than expected 1% 1%

2=Quite a bit worse than I expected 1% 1%

3=Worse than I expected 10% 6%

4=About what I expected 38% 39%

5=Better than I expected 24% 24%

6=Quite a bit better than I expected 11% 11%

7=Much better than expected 12% 14%

Rate your overall satisfaction with your experience here thus far.

5.43 5.43 0.00

1=Not satisfied at all 0% 1%

2=Not very satisfied 1% 2%

3=Somewhat dissatisfied 5% 5%

4=Neutral 14% 12%

5=Somewhat satisfied 18% 17%

6=Satisfied 44% 41%

7=Very satisfied 15% 18%

All in all, if you had to do it over, would you enroll here again?

5.72 5.67 0.05

1=Definitely not 1% 2%

2=Probably not 3% 4%

3=Maybe not 4% 3%

4=I don't know 8% 9%

5=Maybe yes 11% 10%

6=Probably yes 37% 32%

7=Definitely yes 33% 36%


Page 21

State Fair Community College - Year to Year Report - 12/2007


Strategic Planning Overview

Strengths and Challenges

Strengths14. My academic advisor is knowledgeable about my program requirements.










Challenges2. Classes are scheduled at times that are convenient for me.





Trends

Higher Satisfaction vs. Fall 200640. There are sufficient courses within my program of study available each term.








Page 22



Fall 2006 Demographics

N %

Female 291 63.26%

Male 169 36.74%

Total 460 100.00%

No Answer 12

N %

18 and under 61 13.15%

19 to 24 253 54.53%

25 to 34 75 16.16%

35 to 44 43 9.27%

45 and over 32 6.90%

Total 464 100.00%

No Answer 8

N %



Asian 6 1.30%






Other race 8 1.74%

Total 461 100.00%

No Answer 11

N %

Day 357 78.63%

Evening 96 21.15%

Weekend 1 0.22%

Total 454 100.00%

No Answer 18

N %


Part-time 88 19.01%

Total 463 100.00%

No Answer 9

No Answer 4

N %


2 years 152 32.48%

3 years 74 15.81%


Total 468 100.00%

N %






Total 462 100.00%

No Answer 10

N %






Total 458 100.00%

No Answer 14

N %

In-state 441 96.50%



Total 457 100.00%

No Answer 15

N %

1st choice 312 68.57%

2nd choice 96 21.10%


Total 455 100.00%

No Answer 17

N %



Total 453 100.00%

No Answer 19

N %





Total 453 100.00%

No Answer 19


N %Tuition Source


Plan to Transfer

Institution Was My


Current Residence

Employment

Class Level

Current Class Load


Ethnicity/Race

Age

Gender

Page 23


No Answer 4

N %


1.99 or below 11 2.51%

2.0 - 2.49 40 9.13%

2.5 - 2.99 116 26.48%

3.0 - 3.49 114 26.03%

3.5 or above 99 22.60%

Total 438 100.00%

No Answer 34

N %








Total 466 100.00%

No Answer 6

p





Total 450 100.00%

No Answer 22

N %







Total 421 100.00%

No Answer 51

N %

1321 1 100.00%

Total 1 100.00%

No Answer 471

Group Code


Educational Goal

Current GPA

Page 24



Fall 2007 Demographics

N %

Female 259 55.46%

Male 208 44.54%

Total 467 100.00%

No Answer 10

N %

18 and under 110 23.61%

19 to 24 223 47.85%

25 to 34 78 16.74%

35 to 44 32 6.87%

45 and over 23 4.94%

Total 466 100.00%

No Answer 11

N %



Asian 4 0.85%






Other race 10 2.13%

Total 470 100.00%

No Answer 7

N %

Day 396 85.16%

Evening 69 14.84%

Weekend 0 0.00%

Total 465 100.00%

No Answer 12

N %


Part-time 87 18.47%

Total 471 100.00%

No Answer 6

No Answer 3

N %


2 years 135 28.48%

3 years 29 6.12%


Total 474 100.00%

N %






Total 467 100.00%

No Answer 10

N %






Total 466 100.00%

No Answer 11

N %

In-state 454 97.42%



Total 466 100.00%

No Answer 11

N %

1st choice 327 70.17%

2nd choice 105 22.53%


Total 466 100.00%

No Answer 11

N %



Total 466 100.00%

No Answer 11

N %





Total 466 100.00%

No Answer 11


N %Tuition Source


Plan to Transfer

Institution Was My


Current Residence

Employment

Class Level

Current Class Load


Ethnicity/Race

Age

Gender

Page 25


No Answer 3

N %


1.99 or below 14 3.06%

2.0 - 2.49 58 12.69%

2.5 - 2.99 96 21.01%

3.0 - 3.49 101 22.10%

3.5 or above 73 15.97%

Total 457 100.00%

No Answer 20

N %








Total 470 100.00%

No Answer 7

p





Total 451 100.00%

No Answer 26

N %







Total 437 100.00%

No Answer 40

N %

0003 1 100.00%

Total 1 100.00%

No Answer 476

Group Code


Educational Goal

Current GPA

Page 26



Institutional Summary Fall 2007 Fall 2006

Item ImportSatis /

SDGap Import

Satis / SD

GapMean

Difference1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.36 5.62 / 1.32 0.74 0.11

2. Classes are scheduled at times that are convenient for me. 6.67 5.26 / 1.51 1.41 6.60 5.18 / 1.44 1.42 0.08

3. My academic advisor is available when I need help. 6.21 5.46 / 1.55 0.75 6.24 5.16 / 1.58 1.08 0.30 **

4. Security staff respond quickly to calls for assistance. 5.71 4.79 / 1.33 0.92 5.76 4.58 / 1.53 1.18 0.21


6.29 5.18 / 1.48 1.11 6.24 4.95 / 1.60 1.29 0.23 *

6. Library resources and services are adequate. 6.05 5.47 / 1.37 0.58 6.15 5.34 / 1.51 0.81 0.13


6.16 5.31 / 1.49 0.85 6.12 5.14 / 1.46 0.98 0.17


6.61 5.61 / 1.29 1.00 6.59 5.65 / 1.28 0.94 -0.04


6.58 5.32 / 1.55 1.26 6.55 5.26 / 1.47 1.29 0.06

10. Parking lots are well-lighted and secure. 5.96 5.32 / 1.45 0.64 6.07 5.12 / 1.63 0.95 0.20 *

11. Counseling services are available if I need them. 5.62 5.29 / 1.32 0.33 5.72 5.06 / 1.43 0.66 0.23 *


6.43 5.47 / 1.42 0.96 6.37 5.49 / 1.46 0.88 -0.02

13. The campus is safe and secure for all students. 6.46 5.90 / 1.18 0.56 6.38 5.73 / 1.27 0.65 0.17 *


6.47 5.76 / 1.45 0.71 6.46 5.37 / 1.71 1.09 0.39 ***

15. Financial aid counseling is available if I need it. 6.16 5.58 / 1.32 0.58 6.22 5.39 / 1.48 0.83 0.19 *


6.28 5.31 / 1.61 0.97 6.25 5.19 / 1.70 1.06 0.12


5.83 5.06 / 1.35 0.77 5.94 5.12 / 1.41 0.82 -0.06


19. Registration processes and procedures are convenient. 6.44 5.67 / 1.28 0.77 6.43 5.45 / 1.39 0.98 0.22 *

20. Students are made to feel welcome here. 6.40 5.89 / 1.29 0.51 6.42 5.80 / 1.26 0.62 0.09


6.25 4.26 / 1.89 1.99 6.33 4.41 / 1.82 1.92 -0.15


6.20 5.31 / 1.55 0.89 6.29 4.97 / 1.68 1.32 0.34 **


6.24 5.19 / 1.52 1.05 6.27 4.92 / 1.60 1.35 0.27 *

24. The equipment in the lab facilities is kept up to date. 6.18 5.39 / 1.35 0.79 6.28 5.34 / 1.42 0.94 0.05


6.37 5.23 / 1.45 1.14 6.43 5.21 / 1.52 1.22 0.02


6.17 5.28 / 1.38 0.89 6.17 5.11 / 1.43 1.06 0.17

27. Tutoring services are readily available. 5.84 5.50 / 1.42 0.34 5.98 5.31 / 1.40 0.67 0.19

28. This campus provides online access to services I need. 6.31 5.84 / 1.24 0.47 6.35 5.73 / 1.32 0.62 0.11

29. There are convenient ways of paying my school bill. 6.26 5.66 / 1.32 0.60 6.35 5.50 / 1.42 0.85 0.16


6.06 5.37 / 1.31 0.69 6.21 5.21 / 1.47 1.00 0.16


5.87 5.53 / 1.25 0.34 6.02 5.54 / 1.28 0.48 -0.01


6.29 5.45 / 1.41 0.84 6.35 5.29 / 1.45 1.06 0.16

33. Administrators are available to hear students' concerns. 6.11 5.28 / 1.43 0.83 6.20 5.19 / 1.53 1.01 0.09


6.32 5.75 / 1.32 0.57 6.33 5.68 / 1.38 0.65 0.07


6.09 4.93 / 1.54 1.16 6.23 4.91 / 1.60 1.32 0.02

36. Tuition paid is a worthwhile investment. 6.44 5.69 / 1.33 0.75 6.42 5.49 / 1.48 0.93 0.20 *

37. I seldom get the "run-around" when seeking information 0.17Page 27

on this campus. 6.23 5.17 / 1.61 1.06 6.31 5.00 / 1.75 1.31


6.17 5.47 / 1.29 0.70 6.23 5.41 / 1.29 0.82 0.06

39. On the whole, the campus is well-maintained. 6.32 6.06 / 1.06 0.26 6.27 5.85 / 1.16 0.42 0.21 **


6.53 5.22 / 1.70 1.31 6.48 4.98 / 1.62 1.50 0.24 *

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10

51. Cost as factor in decision to enroll. 6.29 6.47

52. Financial assistance as factor in decision to enroll. 6.14 6.24

53. Academic reputation as factor in decision to enroll. 5.72 5.68

54. Future career opportunities as factor in decision to enroll. 6.19 6.15

55. Personal recommendations as factor in decision to enroll. 5.57 5.49

56. Distance from campus as factor in decision to enroll. 5.97 6.12

57. Information on the campus Web site as factor in decision to enroll.

5.36 5.29

58. Campus visits as factor in decision to enroll. 5.02 4.86


Page 28




Scale ImportSatis /

SDGap Import

Satis / SD

GapMean

Difference

Student Centeredness 6.29 5.52 / 1.08 0.77 6.33 5.41 / 1.20 0.92 0.11

1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.36 5.62 / 1.32 0.74 0.11




6.23 5.17 / 1.61 1.06 6.31 5.00 / 1.75 1.31 0.17

Instructional Effectiveness 6.33 5.47 / 0.97 0.86 6.35 5.42 / 1.01 0.93 0.05


6.61 5.61 / 1.29 1.00 6.59 5.65 / 1.28 0.94 -0.04


6.43 5.47 / 1.42 0.96 6.37 5.49 / 1.46 0.88 -0.02


6.37 5.23 / 1.45 1.14 6.43 5.21 / 1.52 1.22 0.02


5.87 5.53 / 1.25 0.34 6.02 5.54 / 1.28 0.48 -0.01


6.32 5.75 / 1.32 0.57 6.33 5.68 / 1.38 0.65 0.07


6.17 5.47 / 1.29 0.70 6.23 5.41 / 1.29 0.82 0.06


6.53 5.22 / 1.70 1.31 6.48 4.98 / 1.62 1.50 0.24 *

Safety and Security 6.11 5.09 / 1.04 1.02 6.16 5.00 / 1.21 1.16 0.09

4. Security staff respond quickly to calls for assistance. 5.71 4.79 / 1.33 0.92 5.76 4.58 / 1.53 1.18 0.21

10. Parking lots are well-lighted and secure. 5.96 5.32 / 1.45 0.64 6.07 5.12 / 1.63 0.95 0.20 *


21. The amount of student parking space on campus is adequate. 6.25 4.26 / 1.89 1.99 6.33 4.41 / 1.82 1.92

-0.15

Academic Advising Effectiveness 6.25 5.35 / 1.26 0.90 6.29 5.12 / 1.36 1.17 0.23 **

3. My academic advisor is available when I need help. 6.21 5.46 / 1.55 0.75 6.24 5.16 / 1.58 1.08 0.30 **


6.47 5.76 / 1.45 0.71 6.46 5.37 / 1.71 1.09 0.39 ***


6.28 5.31 / 1.61 0.97 6.25 5.19 / 1.70 1.06 0.12


6.20 5.31 / 1.55 0.89 6.29 4.97 / 1.68 1.32 0.34 **


6.09 4.93 / 1.54 1.16 6.23 4.91 / 1.60 1.32 0.02

Admissions and Financial Aid Effectiveness 6.13 5.26 / 1.12 0.87 6.16 5.10 / 1.22 1.06 0.16 *


6.29 5.18 / 1.48 1.11 6.24 4.95 / 1.60 1.29 0.23 *


6.16 5.31 / 1.49 0.85 6.12 5.14 / 1.46 0.98 0.17

15. Financial aid counseling is available if I need it. 6.16 5.58 / 1.32 0.58 6.22 5.39 / 1.48 0.83 0.19 *


5.83 5.06 / 1.35 0.77 5.94 5.12 / 1.41 0.82 -0.06


6.24 5.19 / 1.52 1.05 6.27 4.92 / 1.60 1.35 0.27 *

Campus Services 6.07 5.45 / 0.94 0.62 6.16 5.34 / 0.99 0.82 0.11

6. Library resources and services are adequate. 6.05 5.47 / 1.37 0.58 6.15 5.34 / 1.51 0.81 0.13

11. Counseling services are available if I need them. 5.62 5.29 / 1.32 0.33 5.72 5.06 / 1.43 0.66 0.23 *


24. The equipment in the lab facilities is kept up to date. 6.18 5.39 / 1.35 0.79 6.28 5.34 / 1.42 0.94 0.05


6.17 5.28 / 1.38 0.89 6.17 5.11 / 1.43 1.06 0.17

Page 29

27. Tutoring services are readily available. 5.84 5.50 / 1.42 0.34 5.98 5.31 / 1.40 0.67 0.19

28. This campus provides online access to services I need. 6.31 5.84 / 1.24 0.47 6.35 5.73 / 1.32 0.62 0.11


6.06 5.37 / 1.31 0.69 6.21 5.21 / 1.47 1.00 0.16

Registration Effectiveness 6.45 5.47 / 1.06 0.98 6.46 5.34 / 1.09 1.12 0.13

2. Classes are scheduled at times that are convenient for me. 6.67 5.26 / 1.51 1.41 6.60 5.18 / 1.44 1.42 0.08


6.58 5.32 / 1.55 1.26 6.55 5.26 / 1.47 1.29 0.06

19. Registration processes and procedures are convenient. 6.44 5.67 / 1.28 0.77 6.43 5.45 / 1.39 0.98 0.22 *

29. There are convenient ways of paying my school bill. 6.26 5.66 / 1.32 0.60 6.35 5.50 / 1.42 0.85 0.16


6.29 5.45 / 1.41 0.84 6.35 5.29 / 1.45 1.06 0.16

Campus Climate 6.34 5.68 / 0.91 0.66 6.34 5.53 / 1.04 0.81 0.15 *

1. The campus staff are caring and helpful. 6.41 5.73 / 1.19 0.68 6.36 5.62 / 1.32 0.74 0.11




36. Tuition paid is a worthwhile investment. 6.44 5.69 / 1.33 0.75 6.42 5.49 / 1.48 0.93 0.20 *


6.23 5.17 / 1.61 1.06 6.31 5.00 / 1.75 1.31 0.17

39. On the whole, the campus is well-maintained. 6.32 6.06 / 1.06 0.26 6.27 5.85 / 1.16 0.42 0.21 **


Page 30




Summary Mean DifferenceSo far, how has your college experience met your expectations? 4.68 4.60 0.08

1=Much worse than expected 1% 1%

2=Quite a bit worse than I expected 1% 0%

3=Worse than I expected 10% 11%

4=About what I expected 38% 42%

5=Better than I expected 24% 21%

6=Quite a bit better than I expected 11% 10%

7=Much better than expected 12% 11%

Rate your overall satisfaction with your experience here thus far. 5.43 5.28 0.15

1=Not satisfied at all 0% 0%

2=Not very satisfied 1% 2%

3=Somewhat dissatisfied 5% 8%

4=Neutral 14% 14%

5=Somewhat satisfied 18% 20%

6=Satisfied 44% 38%

7=Very satisfied 15% 15%

All in all, if you had to do it over, would you enroll here again? 5.72 5.53 0.19

1=Definitely not 1% 0%

2=Probably not 3% 8%

3=Maybe not 4% 5%

4=I don't know 8% 8%

5=Maybe yes 11% 11%

6=Probably yes 37% 32%

7=Definitely yes 33% 32%


Page 31

State Fair Community College-Target Report 1-Age - 12/2007



CollegeNational Community Colleges

(A&B)19 to 24

Item Import Satis Gap Import Satis Gap Import Satis Gap1. The campus staff are caring and helpful. 6.41 5.73 0.68 6.04 5.39 0.65 6.40 5.67 0.73

2. Classes scheduled at convenient times. 6.67 5.26 1.41 6.43 5.39 1.04 6.68 5.28 1.40

3. Advisor available when I need help. 6.21 5.46 0.75 6.21 5.32 0.89 6.32 5.47 0.85

4. Security staff respond quicky. 5.71 4.79 0.92 5.85 4.83 1.02 5.66 4.79 0.87

5. Financial aid awards announced in time. 6.29 5.18 1.11 6.02 4.86 1.16 6.28 5.06 1.22

6. Library resources and services are adequate.

6.05 5.47 0.58 6.12 5.55 0.57 6.02 5.44 0.58

7. Admissions staff / personalized attention.

6.16 5.31 0.85 6.09 5.25 0.84 6.12 5.26 0.86

8. Quality of instruction in classes excellent.

6.61 5.61 1.00 6.41 5.57 0.84 6.57 5.59 0.98

9. Able register for classes with few conflicts.

6.58 5.32 1.26 6.34 5.38 0.96 6.60 5.28 1.32

10. Parking lots are well-lighted and secure.

5.96 5.32 0.64 6.10 5.07 1.03 5.87 5.19 0.68

11. Counseling available if needed. 5.62 5.29 0.33 5.90 5.33 0.57 5.55 5.30 0.25

12. Faculty fair/unbiased in treatment students.

6.43 5.47 0.96 6.23 5.33 0.90 6.48 5.33 1.15

13. Campus is safe and secure for all students.

6.46 5.90 0.56 6.25 5.52 0.73 6.44 5.87 0.57

14. Acad. advisor knowledgeable of requirements.

6.47 5.76 0.71 6.27 5.38 0.89 6.49 5.71 0.78

15. Financial aid counseling available if I need

6.16 5.58 0.58 6.29 5.31 0.98 6.11 5.49 0.62

16. Receive help to apply program of study to car

6.28 5.31 0.97 6.33 5.30 1.03 6.26 5.27 0.99

17. Admiss. counselors accurately portray program

5.83 5.06 0.77 5.75 5.08 0.67 5.78 4.99 0.79


6.34 5.44 0.90 6.17 5.53 0.64 6.35 5.55 0.80

19. Registration processes/procedures convenient.

6.44 5.67 0.77 6.46 5.64 0.82 6.50 5.64 0.86

20. Students made to feel welcome here. 6.40 5.89 0.51 6.14 5.53 0.61 6.38 5.80 0.58

21. Student parking space on campus is adequate.

6.25 4.26 1.99 6.17 4.46 1.71 6.29 4.11 2.18

22. Acad. adv. knowledge - transfer requirements. 6.20 5.31 0.89 6.11 5.10 1.01 6.28 5.23 1.05

23. Resources to finance education. 6.24 5.19 1.05 6.31 5.02 1.29 6.22 5.12 1.10

24. Equip. in lab facilities is kept up to date.

6.18 5.39 0.79 6.13 5.40 0.73 6.18 5.38 0.80

25. Faculty provide feedback/academic progress.

6.37 5.23 1.14 6.16 5.27 0.89 6.36 5.22 1.14

26. Adequate services to help decide career.

6.17 5.28 0.89 6.02 5.18 0.84 6.26 5.25 1.01

27. Tutoring services are readily available. 5.84 5.50 0.34 5.95 5.34 0.61 5.74 5.54 0.20

28. Campus provides online access/services.

6.31 5.84 0.47 6.39 5.86 0.53 6.33 5.88 0.45

29. Convenient ways of paying school bill. 6.26 5.66 0.60 6.12 5.38 0.74 6.22 5.56 0.66

30. Assess/course placement proced. reasonable.

6.06 5.37 0.69 5.99 5.26 0.73 6.08 5.37 0.71

31. Faculty use technology/media. 5.87 5.53 0.34 6.05 5.63 0.42 5.88 5.57 0.31

32. College-related business/convenient times.

6.29 5.45 0.84 6.04 5.34 0.70 6.29 5.42 0.87

33. Administrators are available to hear students

6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.25 0.88

34. Faculty available outside of class. 6.32 5.75 0.57 6.19 5.56 0.63 6.35 5.72 0.63 Page 32

35. Feedback re: progress/academic goals. 6.09 4.93 1.16 6.31 5.06 1.25 6.04 4.94 1.10


6.44 5.69 0.75 6.56 5.67 0.89 6.44 5.61 0.83

37. Seldom get "run-around" on campus. 6.23 5.17 1.06 6.06 5.07 0.99 6.18 4.94 1.24

38. Classes - practical experiences/applicable.

6.17 5.47 0.70 6.06 5.40 0.66 6.12 5.45 0.67

39. The campus is well-maintained. 6.32 6.06 0.26 6.15 5.71 0.44 6.35 6.04 0.31

40. Sufficient courses available w/in my program.

6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.28 1.27

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10

51. Factor to enroll: Cost 6.29 6.23 6.20

52. Factor to enroll: Financial assistance 6.14 5.87 6.09

53. Factor to enroll: Academic reputation 5.72 5.78 5.61

54. Factor to enroll: Future career opportunities

6.19 6.37 6.14

55. Factor to enroll: Personal recommend. 5.57 4.92 5.43

56. Factor to enroll: Distance from campus 5.97 6.06 5.87

57. Factor to enroll: Info on Website 5.36 5.60 5.32

58. Factor to enroll: Campus visits 5.02 5.22 4.91


Page 33





(A&B)19 to 24

Scale Import Satis Gap Import Satis Gap Import Satis Gap

Student Centeredness 6.29 5.52 0.77 6.06 5.30 0.76 6.27 5.42 0.85


6.41 5.73 0.68 6.04 5.39 0.65 6.40 5.67 0.73



6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.25 0.88


Instructional Effectiveness 6.33 5.47 0.86 6.21 5.43 0.78 6.33 5.45 0.88


6.61 5.61 1.00 6.41 5.57 0.84 6.57 5.59 0.98


6.43 5.47 0.96 6.23 5.33 0.90 6.48 5.33 1.15


6.37 5.23 1.14 6.16 5.27 0.89 6.36 5.22 1.14


34. Faculty available outside of class. 6.32 5.75 0.57 6.19 5.56 0.63 6.35 5.72 0.63


6.17 5.47 0.70 6.06 5.40 0.66 6.12 5.45 0.67

40. Sufficient courses available w/in my program. 6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.28 1.27

Safety and Security 6.11 5.09 1.02 6.10 4.98 1.12 6.08 5.00 1.08



5.96 5.32 0.64 6.10 5.07 1.03 5.87 5.19 0.68


6.46 5.90 0.56 6.25 5.52 0.73 6.44 5.87 0.57


6.25 4.26 1.99 6.17 4.46 1.71 6.29 4.11 2.18

Academic Advising Effectiveness 6.25 5.35 0.90 6.20 5.24 0.96 6.27 5.32 0.95



6.47 5.76 0.71 6.27 5.38 0.89 6.49 5.71 0.78


6.28 5.31 0.97 6.33 5.30 1.03 6.26 5.27 0.99

22. Acad. adv. knowledge - transfer requirements.

6.20 5.31 0.89 6.11 5.10 1.01 6.28 5.23 1.05

35. Feedback re: progress/academic goals.

6.09 4.93 1.16 6.31 5.06 1.25 6.04 4.94 1.10

Admissions and Financial Aid Effectiveness

6.13 5.26 0.87 5.92 4.99 0.93 6.10 5.18 0.92



6.16 5.31 0.85 6.09 5.25 0.84 6.12 5.26 0.86


6.16 5.58 0.58 6.29 5.31 0.98 6.11 5.49 0.62


5.83 5.06 0.77 5.75 5.08 0.67 5.78 4.99 0.79


Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.07 5.47 0.60


6.05 5.47 0.58 6.12 5.55 0.57 6.02 5.44 0.58



6.34 5.44 0.90 6.17 5.53 0.64 6.35 5.55 0.80

Page 34


6.18 5.39 0.79 6.13 5.40 0.73 6.18 5.38 0.80


6.17 5.28 0.89 6.02 5.18 0.84 6.26 5.25 1.01

27. Tutoring services are readily available.

5.84 5.50 0.34 5.95 5.34 0.61 5.74 5.54 0.20


6.31 5.84 0.47 6.39 5.86 0.53 6.33 5.88 0.45


6.06 5.37 0.69 5.99 5.26 0.73 6.08 5.37 0.71

Registration Effectiveness 6.45 5.47 0.98 6.24 5.38 0.86 6.46 5.43 1.03



6.58 5.32 1.26 6.34 5.38 0.96 6.60 5.28 1.32


6.44 5.67 0.77 6.46 5.64 0.82 6.50 5.64 0.86



6.29 5.45 0.84 6.04 5.34 0.70 6.29 5.42 0.87

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.33 5.60 0.73


6.41 5.73 0.68 6.04 5.39 0.65 6.40 5.67 0.73


6.46 5.90 0.56 6.25 5.52 0.73 6.44 5.87 0.57



6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.25 0.88


6.44 5.69 0.75 6.56 5.67 0.89 6.44 5.61 0.83




Page 35





(A&B)19 to

24

Summary So far, how has your college experience met your expectations?

4.68 4.76 4.58

1=Much worse than expected 1% 1% 3%

2=Quite a bit worse than I expected 1% 1% 1%

3=Worse than I expected 10% 6% 7%

4=About what I expected 38% 39% 42%

5=Better than I expected 24% 24% 22%

6=Quite a bit better than I expected 11% 11% 10%

7=Much better than expected 12% 14% 11%


5.43 5.43 5.37

1=Not satisfied at all 0% 1% 1%

2=Not very satisfied 1% 2% 2%

3=Somewhat dissatisfied 5% 5% 4%

4=Neutral 14% 12% 14%

5=Somewhat satisfied 18% 17% 17%

6=Satisfied 44% 41% 47%

7=Very satisfied 15% 18% 12%


5.72 5.67 5.54

1=Definitely not 1% 2% 1%

2=Probably not 3% 4% 4%

3=Maybe not 4% 3% 5%

4=I don't know 8% 9% 10%

5=Maybe yes 11% 10% 12%

6=Probably yes 37% 32% 37%

7=Definitely yes 33% 36% 28%


Page 36

State Fair Community College-Target Report 2-Enroll Status - 12/2007




Colleges (A&B)Day Evening

Item Import Satis Gap Import Satis Gap Import Satis Gap Import Satis Gap1. The campus staff are caring and helpful.

6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.71 0.73 6.21 5.80 0.41

2. Classes scheduled at convenient times.

6.67 5.26 1.41 6.43 5.39 1.04 6.70 5.33 1.37 6.46 4.82 1.64

3. Advisor available when I need help.

6.21 5.46 0.75 6.21 5.32 0.89 6.26 5.52 0.74 5.91 4.98 0.93

4. Security staff respond quicky. 5.71 4.79 0.92 5.85 4.83 1.02 5.75 4.82 0.93 5.42 4.65 0.77

5. Financial aid awards announced in time.

6.29 5.18 1.11 6.02 4.86 1.16 6.38 5.19 1.19 5.79 5.13 0.66


6.05 5.47 0.58 6.12 5.55 0.57 6.07 5.50 0.57 5.86 5.28 0.58


6.16 5.31 0.85 6.09 5.25 0.84 6.20 5.35 0.85 5.92 5.12 0.80


6.61 5.61 1.00 6.41 5.57 0.84 6.61 5.58 1.03 6.60 5.72 0.88


6.58 5.32 1.26 6.34 5.38 0.96 6.61 5.38 1.23 6.33 4.93 1.40


5.96 5.32 0.64 6.10 5.07 1.03 5.97 5.31 0.66 5.94 5.43 0.51

11. Counseling available if needed.

5.62 5.29 0.33 5.90 5.33 0.57 5.67 5.34 0.33 5.40 5.00 0.40


6.43 5.47 0.96 6.23 5.33 0.90 6.48 5.46 1.02 6.17 5.61 0.56


6.46 5.90 0.56 6.25 5.52 0.73 6.52 5.93 0.59 6.19 5.69 0.50


6.47 5.76 0.71 6.27 5.38 0.89 6.56 5.80 0.76 5.97 5.48 0.49


6.16 5.58 0.58 6.29 5.31 0.98 6.24 5.58 0.66 5.70 5.49 0.21


6.28 5.31 0.97 6.33 5.30 1.03 6.37 5.36 1.01 5.71 5.02 0.69

17. Admiss. counselors accurately portray program 5.83 5.06 0.77 5.75 5.08 0.67 5.92 5.09 0.83 5.35 4.88 0.47


6.34 5.44 0.90 6.17 5.53 0.64 6.40 5.46 0.94 6.00 5.32 0.68


6.44 5.67 0.77 6.46 5.64 0.82 6.49 5.69 0.80 6.22 5.60 0.62

20. Students made to feel welcome here.

6.40 5.89 0.51 6.14 5.53 0.61 6.45 5.90 0.55 6.15 5.75 0.40


6.25 4.26 1.99 6.17 4.46 1.71 6.28 4.15 2.13 6.04 4.91 1.13


6.20 5.31 0.89 6.11 5.10 1.01 6.28 5.38 0.90 5.73 4.96 0.77

23. Resources to finance education.

6.24 5.19 1.05 6.31 5.02 1.29 6.29 5.22 1.07 5.97 4.89 1.08


6.18 5.39 0.79 6.13 5.40 0.73 6.23 5.39 0.84 5.92 5.38 0.54


6.37 5.23 1.14 6.16 5.27 0.89 6.40 5.23 1.17 6.22 5.29 0.93


6.17 5.28 0.89 6.02 5.18 0.84 6.24 5.35 0.89 5.89 4.86 1.03


5.84 5.50 0.34 5.95 5.34 0.61 5.92 5.56 0.36 5.43 5.22 0.21


6.31 5.84 0.47 6.39 5.86 0.53 6.35 5.87 0.48 6.09 5.76 0.33

29. Convenient ways of paying school bill.

6.26 5.66 0.60 6.12 5.38 0.74 6.34 5.67 0.67 5.89 5.54 0.35

Page 37


6.06 5.37 0.69 5.99 5.26 0.73 6.16 5.41 0.75 5.61 5.18 0.43

31. Faculty use technology/media.

5.87 5.53 0.34 6.05 5.63 0.42 5.90 5.54 0.36 5.71 5.52 0.19


6.29 5.45 0.84 6.04 5.34 0.70 6.32 5.57 0.75 6.13 4.75 1.38


6.11 5.28 0.83 5.99 5.20 0.79 6.15 5.31 0.84 5.95 5.02 0.93

34. Faculty available outside of class.

6.32 5.75 0.57 6.19 5.56 0.63 6.39 5.80 0.59 5.97 5.52 0.45


6.09 4.93 1.16 6.31 5.06 1.25 6.15 4.98 1.17 5.79 4.74 1.05


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.73 0.73 6.33 5.46 0.87

37. Seldom get "run-around" on campus.

6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.17 1.09 6.14 5.25 0.89


6.17 5.47 0.70 6.06 5.40 0.66 6.21 5.51 0.70 5.96 5.29 0.67

39. The campus is well-maintained.

6.32 6.06 0.26 6.15 5.71 0.44 6.37 6.09 0.28 6.04 5.94 0.10


6.53 5.22 1.31 6.56 5.34 1.22 6.57 5.34 1.23 6.36 4.47 1.89

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10

51. Factor to enroll: Cost 6.29 6.23 6.28 6.43

52. Factor to enroll: Financial assistance

6.14 5.87 6.17 5.92

53. Factor to enroll: Academic reputation

5.72 5.78 5.75 5.53


6.19 6.37 6.21 6.05

55. Factor to enroll: Personal recommend.

5.57 4.92 5.66 5.02

56. Factor to enroll: Distance from campus

5.97 6.06 5.98 6.02

57. Factor to enroll: Info on Website

5.36 5.60 5.39 5.19

58. Factor to enroll: Campus visits

5.02 5.22 5.09 4.53


Page 38



Institutional Summary State Fair

Community CollegeNational Community

Colleges (A&B)Day Evening

Scale Import Satis Gap Import Satis Gap Import Satis Gap Import Satis Gap

Student Centeredness 6.29 5.52 0.77 6.06 5.30 0.76 6.33 5.53 0.80 6.11 5.47 0.64


6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.71 0.73 6.21 5.80 0.41


6.40 5.89 0.51 6.14 5.53 0.61 6.45 5.90 0.55 6.15 5.75 0.40


6.11 5.28 0.83 5.99 5.20 0.79 6.15 5.31 0.84 5.95 5.02 0.93


6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.17 1.09 6.14 5.25 0.89

Instructional Effectiveness 6.33 5.47 0.86 6.21 5.43 0.78 6.37 5.49 0.88 6.14 5.34 0.80


6.61 5.61 1.00 6.41 5.57 0.84 6.61 5.58 1.03 6.60 5.72 0.88


6.43 5.47 0.96 6.23 5.33 0.90 6.48 5.46 1.02 6.17 5.61 0.56


6.37 5.23 1.14 6.16 5.27 0.89 6.40 5.23 1.17 6.22 5.29 0.93


5.87 5.53 0.34 6.05 5.63 0.42 5.90 5.54 0.36 5.71 5.52 0.19


6.32 5.75 0.57 6.19 5.56 0.63 6.39 5.80 0.59 5.97 5.52 0.45


6.17 5.47 0.70 6.06 5.40 0.66 6.21 5.51 0.70 5.96 5.29 0.67


6.53 5.22 1.31 6.56 5.34 1.22 6.57 5.34 1.23 6.36 4.47 1.89

Safety and Security 6.11 5.09 1.02 6.10 4.98 1.12 6.14 5.07 1.07 5.92 5.20 0.72



5.96 5.32 0.64 6.10 5.07 1.03 5.97 5.31 0.66 5.94 5.43 0.51


6.46 5.90 0.56 6.25 5.52 0.73 6.52 5.93 0.59 6.19 5.69 0.50


6.25 4.26 1.99 6.17 4.46 1.71 6.28 4.15 2.13 6.04 4.91 1.13

Academic Advising Effectiveness 6.25 5.35 0.90 6.20 5.24 0.96 6.32 5.41 0.91 5.82 5.03 0.79


6.21 5.46 0.75 6.21 5.32 0.89 6.26 5.52 0.74 5.91 4.98 0.93


6.47 5.76 0.71 6.27 5.38 0.89 6.56 5.80 0.76 5.97 5.48 0.49


6.28 5.31 0.97 6.33 5.30 1.03 6.37 5.36 1.01 5.71 5.02 0.69


6.20 5.31 0.89 6.11 5.10 1.01 6.28 5.38 0.90 5.73 4.96 0.77


6.09 4.93 1.16 6.31 5.06 1.25 6.15 4.98 1.17 5.79 4.74 1.05


6.13 5.26 0.87 5.92 4.99 0.93 6.21 5.29 0.92 5.75 5.10 0.65


6.29 5.18 1.11 6.02 4.86 1.16 6.38 5.19 1.19 5.79 5.13 0.66


6.16 5.31 0.85 6.09 5.25 0.84 6.20 5.35 0.85 5.92 5.12 0.80


6.16 5.58 0.58 6.29 5.31 0.98 6.24 5.58 0.66 5.70 5.49 0.21


5.83 5.06 0.77 5.75 5.08 0.67 5.92 5.09 0.83 5.35 4.88 0.47


6.24 5.19 1.05 6.31 5.02 1.29 6.29 5.22 1.07 5.97 4.89 1.08

Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.13 5.49 0.64 5.78 5.25 0.53 Page 39


6.05 5.47 0.58 6.12 5.55 0.57 6.07 5.50 0.57 5.86 5.28 0.58


5.62 5.29 0.33 5.90 5.33 0.57 5.67 5.34 0.33 5.40 5.00 0.40


6.34 5.44 0.90 6.17 5.53 0.64 6.40 5.46 0.94 6.00 5.32 0.68


6.18 5.39 0.79 6.13 5.40 0.73 6.23 5.39 0.84 5.92 5.38 0.54


6.17 5.28 0.89 6.02 5.18 0.84 6.24 5.35 0.89 5.89 4.86 1.03


5.84 5.50 0.34 5.95 5.34 0.61 5.92 5.56 0.36 5.43 5.22 0.21


6.31 5.84 0.47 6.39 5.86 0.53 6.35 5.87 0.48 6.09 5.76 0.33


6.06 5.37 0.69 5.99 5.26 0.73 6.16 5.41 0.75 5.61 5.18 0.43

Registration Effectiveness 6.45 5.47 0.98 6.24 5.38 0.86 6.50 5.53 0.97 6.21 5.13 1.08


6.67 5.26 1.41 6.43 5.39 1.04 6.70 5.33 1.37 6.46 4.82 1.64


6.58 5.32 1.26 6.34 5.38 0.96 6.61 5.38 1.23 6.33 4.93 1.40


6.44 5.67 0.77 6.46 5.64 0.82 6.49 5.69 0.80 6.22 5.60 0.62


6.26 5.66 0.60 6.12 5.38 0.74 6.34 5.67 0.67 5.89 5.54 0.35


6.29 5.45 0.84 6.04 5.34 0.70 6.32 5.57 0.75 6.13 4.75 1.38

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.38 5.69 0.69 6.15 5.57 0.58


6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.71 0.73 6.21 5.80 0.41


6.46 5.90 0.56 6.25 5.52 0.73 6.52 5.93 0.59 6.19 5.69 0.50


6.40 5.89 0.51 6.14 5.53 0.61 6.45 5.90 0.55 6.15 5.75 0.40


6.11 5.28 0.83 5.99 5.20 0.79 6.15 5.31 0.84 5.95 5.02 0.93


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.73 0.73 6.33 5.46 0.87


6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.17 1.09 6.14 5.25 0.89


6.32 6.06 0.26 6.15 5.71 0.44 6.37 6.09 0.28 6.04 5.94 0.10


Page 40





(A&B)Day Evening


4.68 4.76 4.67 4.74

1=Much worse than expected 1% 1% 2% 0%

2=Quite a bit worse than I expected 1% 1% 1% 2%

3=Worse than I expected 10% 6% 10% 7%

4=About what I expected 38% 39% 37% 40%

5=Better than I expected 24% 24% 24% 26%

6=Quite a bit better than I expected 11% 11% 11% 8%

7=Much better than expected 12% 14% 12% 14%


5.43 5.43 5.40 5.57

1=Not satisfied at all 0% 1% 0% 0%

2=Not very satisfied 1% 2% 1% 1%

3=Somewhat dissatisfied 5% 5% 5% 4%

4=Neutral 14% 12% 15% 11%

5=Somewhat satisfied 18% 17% 17% 19%

6=Satisfied 44% 41% 44% 44%

7=Very satisfied 15% 18% 15% 19%


5.72 5.67 5.69 5.91

1=Definitely not 1% 2% 1% 0%

2=Probably not 3% 4% 4% 1%

3=Maybe not 4% 3% 4% 4%

4=I don't know 8% 9% 7% 11%

5=Maybe yes 11% 10% 11% 7%

6=Probably yes 37% 32% 37% 33%

7=Definitely yes 33% 36% 32% 41%


Page 41

State Fair Community College-Target Report 3-Class Load - 12/2007




Colleges (A&B)Full-time Part-time


6.41 5.73 0.68 6.04 5.39 0.65 6.42 5.70 0.72 6.33 5.79 0.54


6.67 5.26 1.41 6.43 5.39 1.04 6.70 5.26 1.44 6.55 5.20 1.35


6.21 5.46 0.75 6.21 5.32 0.89 6.24 5.48 0.76 6.05 5.30 0.75



6.29 5.18 1.11 6.02 4.86 1.16 6.36 5.18 1.18 5.92 5.21 0.71


6.05 5.47 0.58 6.12 5.55 0.57 6.04 5.46 0.58 6.00 5.48 0.52


6.16 5.31 0.85 6.09 5.25 0.84 6.16 5.34 0.82 6.15 5.18 0.97


6.61 5.61 1.00 6.41 5.57 0.84 6.60 5.62 0.98 6.67 5.56 1.11


6.58 5.32 1.26 6.34 5.38 0.96 6.59 5.33 1.26 6.49 5.21 1.28


5.96 5.32 0.64 6.10 5.07 1.03 5.93 5.27 0.66 6.07 5.48 0.59


5.62 5.29 0.33 5.90 5.33 0.57 5.58 5.30 0.28 5.77 5.21 0.56


6.43 5.47 0.96 6.23 5.33 0.90 6.46 5.44 1.02 6.31 5.63 0.68


6.46 5.90 0.56 6.25 5.52 0.73 6.51 5.92 0.59 6.24 5.77 0.47


6.47 5.76 0.71 6.27 5.38 0.89 6.53 5.82 0.71 6.20 5.46 0.74


6.16 5.58 0.58 6.29 5.31 0.98 6.16 5.57 0.59 6.11 5.54 0.57


6.28 5.31 0.97 6.33 5.30 1.03 6.32 5.35 0.97 6.10 5.10 1.00

17. Admiss. counselors accurately portray program 5.83 5.06 0.77 5.75 5.08 0.67 5.83 5.08 0.75 5.78 4.93 0.85


6.34 5.44 0.90 6.17 5.53 0.64 6.36 5.43 0.93 6.24 5.46 0.78


6.44 5.67 0.77 6.46 5.64 0.82 6.48 5.68 0.80 6.31 5.62 0.69


6.40 5.89 0.51 6.14 5.53 0.61 6.43 5.86 0.57 6.28 5.96 0.32


6.25 4.26 1.99 6.17 4.46 1.71 6.26 4.18 2.08 6.14 4.56 1.58


6.20 5.31 0.89 6.11 5.10 1.01 6.27 5.37 0.90 5.89 5.01 0.88


6.24 5.19 1.05 6.31 5.02 1.29 6.28 5.21 1.07 6.05 5.00 1.05


6.18 5.39 0.79 6.13 5.40 0.73 6.16 5.39 0.77 6.23 5.35 0.88


6.37 5.23 1.14 6.16 5.27 0.89 6.38 5.21 1.17 6.30 5.28 1.02


6.17 5.28 0.89 6.02 5.18 0.84 6.19 5.30 0.89 6.07 5.13 0.94


5.84 5.50 0.34 5.95 5.34 0.61 5.84 5.51 0.33 5.79 5.38 0.41


6.31 5.84 0.47 6.39 5.86 0.53 6.30 5.84 0.46 6.33 5.84 0.49


6.26 5.66 0.60 6.12 5.38 0.74 6.25 5.64 0.61 6.30 5.67 0.63

Page 42


6.06 5.37 0.69 5.99 5.26 0.73 6.13 5.39 0.74 5.76 5.29 0.47


5.87 5.53 0.34 6.05 5.63 0.42 5.85 5.51 0.34 5.92 5.59 0.33


6.29 5.45 0.84 6.04 5.34 0.70 6.28 5.46 0.82 6.29 5.34 0.95


6.11 5.28 0.83 5.99 5.20 0.79 6.10 5.30 0.80 6.13 5.12 1.01


6.32 5.75 0.57 6.19 5.56 0.63 6.33 5.80 0.53 6.24 5.55 0.69


6.09 4.93 1.16 6.31 5.06 1.25 6.09 4.93 1.16 6.07 5.00 1.07


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.72 0.74 6.35 5.52 0.83


6.23 5.17 1.06 6.06 5.07 0.99 6.20 5.13 1.07 6.36 5.36 1.00


6.17 5.47 0.70 6.06 5.40 0.66 6.17 5.46 0.71 6.16 5.53 0.63


6.32 6.06 0.26 6.15 5.71 0.44 6.34 6.05 0.29 6.22 6.07 0.15


6.53 5.22 1.31 6.56 5.34 1.22 6.56 5.24 1.32 6.39 5.10 1.29

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10



6.14 5.87 6.19 5.85


5.72 5.78 5.72 5.68


6.19 6.37 6.21 6.05


5.57 4.92 5.63 5.24


5.97 6.06 5.97 5.98


5.36 5.60 5.36 5.29


5.02 5.22 5.06 4.80


Page 43





Colleges (A&B)Full-time Part-time




6.41 5.73 0.68 6.04 5.39 0.65 6.42 5.70 0.72 6.33 5.79 0.54


6.40 5.89 0.51 6.14 5.53 0.61 6.43 5.86 0.57 6.28 5.96 0.32


6.11 5.28 0.83 5.99 5.20 0.79 6.10 5.30 0.80 6.13 5.12 1.01


6.23 5.17 1.06 6.06 5.07 0.99 6.20 5.13 1.07 6.36 5.36 1.00



6.61 5.61 1.00 6.41 5.57 0.84 6.60 5.62 0.98 6.67 5.56 1.11


6.43 5.47 0.96 6.23 5.33 0.90 6.46 5.44 1.02 6.31 5.63 0.68


6.37 5.23 1.14 6.16 5.27 0.89 6.38 5.21 1.17 6.30 5.28 1.02


5.87 5.53 0.34 6.05 5.63 0.42 5.85 5.51 0.34 5.92 5.59 0.33


6.32 5.75 0.57 6.19 5.56 0.63 6.33 5.80 0.53 6.24 5.55 0.69


6.17 5.47 0.70 6.06 5.40 0.66 6.17 5.46 0.71 6.16 5.53 0.63


6.53 5.22 1.31 6.56 5.34 1.22 6.56 5.24 1.32 6.39 5.10 1.29




5.96 5.32 0.64 6.10 5.07 1.03 5.93 5.27 0.66 6.07 5.48 0.59


6.46 5.90 0.56 6.25 5.52 0.73 6.51 5.92 0.59 6.24 5.77 0.47


6.25 4.26 1.99 6.17 4.46 1.71 6.26 4.18 2.08 6.14 4.56 1.58

Academic Advising Effectiveness 6.25 5.35 0.90 6.20 5.24 0.96 6.29 5.39 0.90 6.06 5.17 0.89


6.21 5.46 0.75 6.21 5.32 0.89 6.24 5.48 0.76 6.05 5.30 0.75


6.47 5.76 0.71 6.27 5.38 0.89 6.53 5.82 0.71 6.20 5.46 0.74


6.28 5.31 0.97 6.33 5.30 1.03 6.32 5.35 0.97 6.10 5.10 1.00


6.20 5.31 0.89 6.11 5.10 1.01 6.27 5.37 0.90 5.89 5.01 0.88


6.09 4.93 1.16 6.31 5.06 1.25 6.09 4.93 1.16 6.07 5.00 1.07


6.13 5.26 0.87 5.92 4.99 0.93 6.16 5.28 0.88 6.01 5.17 0.84


6.29 5.18 1.11 6.02 4.86 1.16 6.36 5.18 1.18 5.92 5.21 0.71


6.16 5.31 0.85 6.09 5.25 0.84 6.16 5.34 0.82 6.15 5.18 0.97


6.16 5.58 0.58 6.29 5.31 0.98 6.16 5.57 0.59 6.11 5.54 0.57


5.83 5.06 0.77 5.75 5.08 0.67 5.83 5.08 0.75 5.78 4.93 0.85


6.24 5.19 1.05 6.31 5.02 1.29 6.28 5.21 1.07 6.05 5.00 1.05

Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.08 5.46 0.62 6.02 5.39 0.63 Page 44


6.05 5.47 0.58 6.12 5.55 0.57 6.04 5.46 0.58 6.00 5.48 0.52


5.62 5.29 0.33 5.90 5.33 0.57 5.58 5.30 0.28 5.77 5.21 0.56


6.34 5.44 0.90 6.17 5.53 0.64 6.36 5.43 0.93 6.24 5.46 0.78


6.18 5.39 0.79 6.13 5.40 0.73 6.16 5.39 0.77 6.23 5.35 0.88


6.17 5.28 0.89 6.02 5.18 0.84 6.19 5.30 0.89 6.07 5.13 0.94


5.84 5.50 0.34 5.95 5.34 0.61 5.84 5.51 0.33 5.79 5.38 0.41


6.31 5.84 0.47 6.39 5.86 0.53 6.30 5.84 0.46 6.33 5.84 0.49


6.06 5.37 0.69 5.99 5.26 0.73 6.13 5.39 0.74 5.76 5.29 0.47



6.67 5.26 1.41 6.43 5.39 1.04 6.70 5.26 1.44 6.55 5.20 1.35


6.58 5.32 1.26 6.34 5.38 0.96 6.59 5.33 1.26 6.49 5.21 1.28


6.44 5.67 0.77 6.46 5.64 0.82 6.48 5.68 0.80 6.31 5.62 0.69


6.26 5.66 0.60 6.12 5.38 0.74 6.25 5.64 0.61 6.30 5.67 0.63


6.29 5.45 0.84 6.04 5.34 0.70 6.28 5.46 0.82 6.29 5.34 0.95

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.35 5.67 0.68 6.27 5.67 0.60


6.41 5.73 0.68 6.04 5.39 0.65 6.42 5.70 0.72 6.33 5.79 0.54


6.46 5.90 0.56 6.25 5.52 0.73 6.51 5.92 0.59 6.24 5.77 0.47


6.40 5.89 0.51 6.14 5.53 0.61 6.43 5.86 0.57 6.28 5.96 0.32


6.11 5.28 0.83 5.99 5.20 0.79 6.10 5.30 0.80 6.13 5.12 1.01


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.72 0.74 6.35 5.52 0.83


6.23 5.17 1.06 6.06 5.07 0.99 6.20 5.13 1.07 6.36 5.36 1.00


6.32 6.06 0.26 6.15 5.71 0.44 6.34 6.05 0.29 6.22 6.07 0.15


Page 45





Colleges (A&B)Full-time

Part-time


4.68 4.76 4.68 4.64









5.43 5.43 5.43 5.42




4=Neutral 14% 12% 13% 16%


6=Satisfied 44% 41% 44% 42%



5.72 5.67 5.69 5.85



3=Maybe not 4% 3% 3% 5%

4=I don't know 8% 9% 8% 5%

5=Maybe yes 11% 10% 12% 7%

6=Probably yes 37% 32% 37% 35%



Page 46

State Fair Community College-Target Report 4- Educ. Goal - 12/2007




Colleges (A&B)Associate degree

Vocational/technical program


6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.65 0.79 6.39 5.93 0.46


6.67 5.26 1.41 6.43 5.39 1.04 6.61 5.25 1.36 6.65 5.22 1.43


6.21 5.46 0.75 6.21 5.32 0.89 6.18 5.37 0.81 6.33 5.66 0.67

4. Security staff respond quicky.

5.71 4.79 0.92 5.85 4.83 1.02 5.66 4.70 0.96 5.90 4.76 1.14


6.29 5.18 1.11 6.02 4.86 1.16 6.25 5.16 1.09 6.45 5.38 1.07


6.05 5.47 0.58 6.12 5.55 0.57 5.93 5.54 0.39 6.01 5.52 0.49


6.16 5.31 0.85 6.09 5.25 0.84 6.15 5.30 0.85 6.00 5.35 0.65


6.61 5.61 1.00 6.41 5.57 0.84 6.54 5.49 1.05 6.57 5.80 0.77


6.58 5.32 1.26 6.34 5.38 0.96 6.55 5.31 1.24 6.60 5.29 1.31


5.96 5.32 0.64 6.10 5.07 1.03 5.87 5.26 0.61 6.06 5.39 0.67


5.62 5.29 0.33 5.90 5.33 0.57 5.60 5.22 0.38 5.74 5.53 0.21


6.43 5.47 0.96 6.23 5.33 0.90 6.44 5.37 1.07 6.33 5.63 0.70


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.87 0.59 6.54 5.97 0.57


6.47 5.76 0.71 6.27 5.38 0.89 6.42 5.78 0.64 6.66 5.96 0.70


6.16 5.58 0.58 6.29 5.31 0.98 6.06 5.51 0.55 6.33 5.74 0.59


6.28 5.31 0.97 6.33 5.30 1.03 6.20 5.28 0.92 6.49 5.48 1.01


5.83 5.06 0.77 5.75 5.08 0.67 5.79 5.02 0.77 5.94 5.20 0.74


6.34 5.44 0.90 6.17 5.53 0.64 6.37 5.63 0.74 6.18 5.28 0.90


6.44 5.67 0.77 6.46 5.64 0.82 6.45 5.69 0.76 6.41 5.66 0.75


6.40 5.89 0.51 6.14 5.53 0.61 6.38 5.83 0.55 6.48 5.84 0.64


6.25 4.26 1.99 6.17 4.46 1.71 6.21 4.21 2.00 6.35 3.80 2.55


6.20 5.31 0.89 6.11 5.10 1.01 6.13 5.20 0.93 5.84 5.47 0.37


6.24 5.19 1.05 6.31 5.02 1.29 6.20 5.31 0.89 6.23 5.14 1.09


6.18 5.39 0.79 6.13 5.40 0.73 6.24 5.49 0.75 6.22 5.25 0.97

25. Faculty provide feedback/academic progress. 6.37 5.23 1.14 6.16 5.27 0.89 6.33 5.19 1.14 6.32 5.26 1.06


6.17 5.28 0.89 6.02 5.18 0.84 6.21 5.28 0.93 6.15 5.49 0.66


5.84 5.50 0.34 5.95 5.34 0.61 5.86 5.55 0.31 5.74 5.41 0.33


6.31 5.84 0.47 6.39 5.86 0.53 6.24 5.85 0.39 6.29 5.75 0.54

Page 47


6.26 5.66 0.60 6.12 5.38 0.74 6.19 5.64 0.55 6.34 5.75 0.59


6.06 5.37 0.69 5.99 5.26 0.73 6.10 5.32 0.78 6.03 5.27 0.76


5.87 5.53 0.34 6.05 5.63 0.42 5.93 5.58 0.35 5.85 5.31 0.54


6.29 5.45 0.84 6.04 5.34 0.70 6.28 5.48 0.80 6.27 5.44 0.83


6.11 5.28 0.83 5.99 5.20 0.79 6.08 5.19 0.89 6.18 5.34 0.84


6.32 5.75 0.57 6.19 5.56 0.63 6.27 5.80 0.47 6.30 5.74 0.56


6.09 4.93 1.16 6.31 5.06 1.25 6.01 4.95 1.06 6.16 4.84 1.32


6.44 5.69 0.75 6.56 5.67 0.89 6.36 5.64 0.72 6.57 5.77 0.80


6.23 5.17 1.06 6.06 5.07 0.99 6.14 5.02 1.12 6.24 5.30 0.94


6.17 5.47 0.70 6.06 5.40 0.66 6.13 5.45 0.68 6.22 5.72 0.50


6.32 6.06 0.26 6.15 5.71 0.44 6.29 6.06 0.23 6.38 6.06 0.32


6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.18 1.37 6.58 5.22 1.36

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10



6.14 5.87 6.10 6.27


5.72 5.78 5.64 5.97


6.19 6.37 6.23 6.40


5.57 4.92 5.56 5.75


5.97 6.06 6.02 5.89


5.36 5.60 5.45 5.62


5.02 5.22 4.92 5.39


Page 48





Colleges (A&B)Associate degree





6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.65 0.79 6.39 5.93 0.46


6.40 5.89 0.51 6.14 5.53 0.61 6.38 5.83 0.55 6.48 5.84 0.64


6.11 5.28 0.83 5.99 5.20 0.79 6.08 5.19 0.89 6.18 5.34 0.84


6.23 5.17 1.06 6.06 5.07 0.99 6.14 5.02 1.12 6.24 5.30 0.94



6.61 5.61 1.00 6.41 5.57 0.84 6.54 5.49 1.05 6.57 5.80 0.77


6.43 5.47 0.96 6.23 5.33 0.90 6.44 5.37 1.07 6.33 5.63 0.70


6.37 5.23 1.14 6.16 5.27 0.89 6.33 5.19 1.14 6.32 5.26 1.06


5.87 5.53 0.34 6.05 5.63 0.42 5.93 5.58 0.35 5.85 5.31 0.54


6.32 5.75 0.57 6.19 5.56 0.63 6.27 5.80 0.47 6.30 5.74 0.56


6.17 5.47 0.70 6.06 5.40 0.66 6.13 5.45 0.68 6.22 5.72 0.50


6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.18 1.37 6.58 5.22 1.36



5.71 4.79 0.92 5.85 4.83 1.02 5.66 4.70 0.96 5.90 4.76 1.14


5.96 5.32 0.64 6.10 5.07 1.03 5.87 5.26 0.61 6.06 5.39 0.67


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.87 0.59 6.54 5.97 0.57


6.25 4.26 1.99 6.17 4.46 1.71 6.21 4.21 2.00 6.35 3.80 2.55

Academic Advising Effectiveness

6.25 5.35 0.90 6.20 5.24 0.96 6.19 5.32 0.87 6.31 5.48 0.83


6.21 5.46 0.75 6.21 5.32 0.89 6.18 5.37 0.81 6.33 5.66 0.67


6.47 5.76 0.71 6.27 5.38 0.89 6.42 5.78 0.64 6.66 5.96 0.70


6.28 5.31 0.97 6.33 5.30 1.03 6.20 5.28 0.92 6.49 5.48 1.01


6.20 5.31 0.89 6.11 5.10 1.01 6.13 5.20 0.93 5.84 5.47 0.37


6.09 4.93 1.16 6.31 5.06 1.25 6.01 4.95 1.06 6.16 4.84 1.32


6.13 5.26 0.87 5.92 4.99 0.93 6.09 5.26 0.83 6.19 5.36 0.83


6.29 5.18 1.11 6.02 4.86 1.16 6.25 5.16 1.09 6.45 5.38 1.07


6.16 5.31 0.85 6.09 5.25 0.84 6.15 5.30 0.85 6.00 5.35 0.65


6.16 5.58 0.58 6.29 5.31 0.98 6.06 5.51 0.55 6.33 5.74 0.59


5.83 5.06 0.77 5.75 5.08 0.67 5.79 5.02 0.77 5.94 5.20 0.74

23. Resources to finance Page 49

education. 6.24 5.19 1.05 6.31 5.02 1.29 6.20 5.31 0.89 6.23 5.14 1.09

Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.07 5.49 0.58 6.05 5.44 0.61

6. Library resources and services are adequate. 6.05 5.47 0.58 6.12 5.55 0.57 5.93 5.54 0.39 6.01 5.52 0.49


5.62 5.29 0.33 5.90 5.33 0.57 5.60 5.22 0.38 5.74 5.53 0.21


6.34 5.44 0.90 6.17 5.53 0.64 6.37 5.63 0.74 6.18 5.28 0.90


6.18 5.39 0.79 6.13 5.40 0.73 6.24 5.49 0.75 6.22 5.25 0.97


6.17 5.28 0.89 6.02 5.18 0.84 6.21 5.28 0.93 6.15 5.49 0.66


5.84 5.50 0.34 5.95 5.34 0.61 5.86 5.55 0.31 5.74 5.41 0.33


6.31 5.84 0.47 6.39 5.86 0.53 6.24 5.85 0.39 6.29 5.75 0.54

30. Assess/course placement proced. reasonable. 6.06 5.37 0.69 5.99 5.26 0.73 6.10 5.32 0.78 6.03 5.27 0.76



6.67 5.26 1.41 6.43 5.39 1.04 6.61 5.25 1.36 6.65 5.22 1.43


6.58 5.32 1.26 6.34 5.38 0.96 6.55 5.31 1.24 6.60 5.29 1.31


6.44 5.67 0.77 6.46 5.64 0.82 6.45 5.69 0.76 6.41 5.66 0.75


6.26 5.66 0.60 6.12 5.38 0.74 6.19 5.64 0.55 6.34 5.75 0.59

32. College-related business/convenient times. 6.29 5.45 0.84 6.04 5.34 0.70 6.28 5.48 0.80 6.27 5.44 0.83

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.31 5.61 0.70 6.40 5.75 0.65

1. The campus staff are caring and helpful. 6.41 5.73 0.68 6.04 5.39 0.65 6.44 5.65 0.79 6.39 5.93 0.46


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.87 0.59 6.54 5.97 0.57


6.40 5.89 0.51 6.14 5.53 0.61 6.38 5.83 0.55 6.48 5.84 0.64


6.11 5.28 0.83 5.99 5.20 0.79 6.08 5.19 0.89 6.18 5.34 0.84


6.44 5.69 0.75 6.56 5.67 0.89 6.36 5.64 0.72 6.57 5.77 0.80


6.23 5.17 1.06 6.06 5.07 0.99 6.14 5.02 1.12 6.24 5.30 0.94


6.32 6.06 0.26 6.15 5.71 0.44 6.29 6.06 0.23 6.38 6.06 0.32


Page 50




Community College

National Community Colleges (A&B)

Associate degree



4.68 4.76 4.48 4.79


2=Quite a bit worse than I expected

1% 1% 2% 1%




6=Quite a bit better than I expected

11% 11% 10% 14%



5.43 5.43 5.32 5.46




4=Neutral 14% 12% 14% 13%


6=Satisfied 44% 41% 45% 40%



5.72 5.67 5.64 5.78



3=Maybe not 4% 3% 3% 5%

4=I don't know 8% 9% 9% 8%

5=Maybe yes 11% 10% 10% 16%

6=Probably yes 37% 32% 38% 31%



Page 51

State Fair Community College-Target Report 4-Class Level - 12/2007




(A&B)1 year or less

Item Import Satis Gap Import Satis Gap Import Satis Gap1. The campus staff are caring and helpful. 6.41 5.73 0.68 6.04 5.39 0.65 6.41 5.76 0.65






6.05 5.47 0.58 6.12 5.55 0.57 6.06 5.54 0.52


6.16 5.31 0.85 6.09 5.25 0.84 6.28 5.53 0.75


6.61 5.61 1.00 6.41 5.57 0.84 6.65 5.64 1.01


6.58 5.32 1.26 6.34 5.38 0.96 6.62 5.45 1.17


5.96 5.32 0.64 6.10 5.07 1.03 6.01 5.48 0.53



6.43 5.47 0.96 6.23 5.33 0.90 6.47 5.62 0.85


6.46 5.90 0.56 6.25 5.52 0.73 6.52 6.01 0.51


6.47 5.76 0.71 6.27 5.38 0.89 6.46 5.78 0.68


6.16 5.58 0.58 6.29 5.31 0.98 6.29 5.71 0.58


6.28 5.31 0.97 6.33 5.30 1.03 6.35 5.39 0.96


5.83 5.06 0.77 5.75 5.08 0.67 5.94 5.15 0.79


6.34 5.44 0.90 6.17 5.53 0.64 6.35 5.64 0.71


6.44 5.67 0.77 6.46 5.64 0.82 6.51 5.74 0.77



6.25 4.26 1.99 6.17 4.46 1.71 6.26 4.48 1.78

22. Acad. adv. knowledge - transfer requirements. 6.20 5.31 0.89 6.11 5.10 1.01 6.19 5.33 0.86



6.18 5.39 0.79 6.13 5.40 0.73 6.21 5.49 0.72


6.37 5.23 1.14 6.16 5.27 0.89 6.42 5.24 1.18


6.17 5.28 0.89 6.02 5.18 0.84 6.27 5.36 0.91

27. Tutoring services are readily available. 5.84 5.50 0.34 5.95 5.34 0.61 5.96 5.56 0.40


6.31 5.84 0.47 6.39 5.86 0.53 6.34 5.91 0.43



6.06 5.37 0.69 5.99 5.26 0.73 6.14 5.43 0.71



6.29 5.45 0.84 6.04 5.34 0.70 6.23 5.58 0.65


6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.40 0.73

34. Faculty available outside of class. 6.32 5.75 0.57 6.19 5.56 0.63 6.35 5.82 0.53 Page 52

35. Feedback re: progress/academic goals. 6.09 4.93 1.16 6.31 5.06 1.25 6.13 5.06 1.07


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.81 0.65



6.17 5.47 0.70 6.06 5.40 0.66 6.22 5.53 0.69



6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.45 1.10

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10





6.19 6.37 6.31

55. Factor to enroll: Personal recommend. 5.57 4.92 5.70





Page 53





(A&B)1 year or less




6.41 5.73 0.68 6.04 5.39 0.65 6.41 5.76 0.65



6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.40 0.73




6.61 5.61 1.00 6.41 5.57 0.84 6.65 5.64 1.01


6.43 5.47 0.96 6.23 5.33 0.90 6.47 5.62 0.85


6.37 5.23 1.14 6.16 5.27 0.89 6.42 5.24 1.18




6.17 5.47 0.70 6.06 5.40 0.66 6.22 5.53 0.69





5.96 5.32 0.64 6.10 5.07 1.03 6.01 5.48 0.53


6.46 5.90 0.56 6.25 5.52 0.73 6.52 6.01 0.51


6.25 4.26 1.99 6.17 4.46 1.71 6.26 4.48 1.78




6.47 5.76 0.71 6.27 5.38 0.89 6.46 5.78 0.68


6.28 5.31 0.97 6.33 5.30 1.03 6.35 5.39 0.96


6.20 5.31 0.89 6.11 5.10 1.01 6.19 5.33 0.86


6.09 4.93 1.16 6.31 5.06 1.25 6.13 5.06 1.07


6.13 5.26 0.87 5.92 4.99 0.93 6.24 5.41 0.83



6.16 5.31 0.85 6.09 5.25 0.84 6.28 5.53 0.75


6.16 5.58 0.58 6.29 5.31 0.98 6.29 5.71 0.58


5.83 5.06 0.77 5.75 5.08 0.67 5.94 5.15 0.79


Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.13 5.55 0.58


6.05 5.47 0.58 6.12 5.55 0.57 6.06 5.54 0.52



6.34 5.44 0.90 6.17 5.53 0.64 6.35 5.64 0.71

Page 54


6.18 5.39 0.79 6.13 5.40 0.73 6.21 5.49 0.72


6.17 5.28 0.89 6.02 5.18 0.84 6.27 5.36 0.91


5.84 5.50 0.34 5.95 5.34 0.61 5.96 5.56 0.40


6.31 5.84 0.47 6.39 5.86 0.53 6.34 5.91 0.43


6.06 5.37 0.69 5.99 5.26 0.73 6.14 5.43 0.71




6.58 5.32 1.26 6.34 5.38 0.96 6.62 5.45 1.17


6.44 5.67 0.77 6.46 5.64 0.82 6.51 5.74 0.77



6.29 5.45 0.84 6.04 5.34 0.70 6.23 5.58 0.65

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.37 5.79 0.58


6.41 5.73 0.68 6.04 5.39 0.65 6.41 5.76 0.65


6.46 5.90 0.56 6.25 5.52 0.73 6.52 6.01 0.51



6.11 5.28 0.83 5.99 5.20 0.79 6.13 5.40 0.73


6.44 5.69 0.75 6.56 5.67 0.89 6.46 5.81 0.65




Page 55





(A&B)1 year or

less


4.68 4.76 4.72









5.43 5.43 5.49




4=Neutral 14% 12% 14%


6=Satisfied 44% 41% 44%



5.72 5.67 5.75




4=I don't know 8% 9% 6%

5=Maybe yes 11% 10% 12%




Page 56

State Fair Community College-Target Report 5-Plans to Tfr - 12/2007




(A&B)Yes I plan to

transfer

Item Import Satis Gap Import Satis Gap Import Satis Gap1. The campus staff are caring and helpful.

6.41 5.73 0.68 6.04 5.39 0.65 6.39 5.69 0.70





6.29 5.18 1.11 6.02 4.86 1.16 6.31 5.07 1.24


6.05 5.47 0.58 6.12 5.55 0.57 6.10 5.42 0.68


6.16 5.31 0.85 6.09 5.25 0.84 6.20 5.29 0.91


6.61 5.61 1.00 6.41 5.57 0.84 6.63 5.51 1.12


6.58 5.32 1.26 6.34 5.38 0.96 6.57 5.30 1.27


5.96 5.32 0.64 6.10 5.07 1.03 5.91 5.28 0.63



6.43 5.47 0.96 6.23 5.33 0.90 6.47 5.41 1.06


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.85 0.61


6.47 5.76 0.71 6.27 5.38 0.89 6.46 5.69 0.77


6.16 5.58 0.58 6.29 5.31 0.98 6.15 5.49 0.66

16. Receive help to apply program of study to car 6.28 5.31 0.97 6.33 5.30 1.03 6.27 5.24 1.03


5.83 5.06 0.77 5.75 5.08 0.67 5.79 4.97 0.82


6.34 5.44 0.90 6.17 5.53 0.64 6.36 5.39 0.97


6.44 5.67 0.77 6.46 5.64 0.82 6.48 5.65 0.83



6.25 4.26 1.99 6.17 4.46 1.71 6.25 4.29 1.96


6.20 5.31 0.89 6.11 5.10 1.01 6.39 5.30 1.09



6.18 5.39 0.79 6.13 5.40 0.73 6.16 5.32 0.84


6.37 5.23 1.14 6.16 5.27 0.89 6.42 5.18 1.24


6.17 5.28 0.89 6.02 5.18 0.84 6.20 5.17 1.03


5.84 5.50 0.34 5.95 5.34 0.61 5.88 5.50 0.38


6.31 5.84 0.47 6.39 5.86 0.53 6.30 5.80 0.50


6.26 5.66 0.60 6.12 5.38 0.74 6.29 5.60 0.69


6.06 5.37 0.69 5.99 5.26 0.73 6.13 5.37 0.76



6.29 5.45 0.84 6.04 5.34 0.70 6.32 5.41 0.91 Page 57


6.11 5.28 0.83 5.99 5.20 0.79 6.18 5.21 0.97



6.09 4.93 1.16 6.31 5.06 1.25 6.13 4.92 1.21


6.44 5.69 0.75 6.56 5.67 0.89 6.48 5.68 0.80



6.17 5.47 0.70 6.06 5.40 0.66 6.14 5.43 0.71



6.53 5.22 1.31 6.56 5.34 1.22 6.55 5.22 1.33

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10





6.19 6.37 6.16


5.57 4.92 5.58





Page 58





Colleges (A&B)Yes I plan to

transfer




6.41 5.73 0.68 6.04 5.39 0.65 6.39 5.69 0.70



6.11 5.28 0.83 5.99 5.20 0.79 6.18 5.21 0.97




6.61 5.61 1.00 6.41 5.57 0.84 6.63 5.51 1.12


6.43 5.47 0.96 6.23 5.33 0.90 6.47 5.41 1.06


6.37 5.23 1.14 6.16 5.27 0.89 6.42 5.18 1.24




6.17 5.47 0.70 6.06 5.40 0.66 6.14 5.43 0.71





5.96 5.32 0.64 6.10 5.07 1.03 5.91 5.28 0.63


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.85 0.61


6.25 4.26 1.99 6.17 4.46 1.71 6.25 4.29 1.96




6.47 5.76 0.71 6.27 5.38 0.89 6.46 5.69 0.77


6.28 5.31 0.97 6.33 5.30 1.03 6.27 5.24 1.03


6.20 5.31 0.89 6.11 5.10 1.01 6.39 5.30 1.09


6.09 4.93 1.16 6.31 5.06 1.25 6.13 4.92 1.21


6.13 5.26 0.87 5.92 4.99 0.93 6.15 5.20 0.95



6.16 5.31 0.85 6.09 5.25 0.84 6.20 5.29 0.91


6.16 5.58 0.58 6.29 5.31 0.98 6.15 5.49 0.66


5.83 5.06 0.77 5.75 5.08 0.67 5.79 4.97 0.82


Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.09 5.40 0.69


6.05 5.47 0.58 6.12 5.55 0.57 6.10 5.42 0.68



6.34 5.44 0.90 6.17 5.53 0.64 6.36 5.39 0.97

Page 59


6.18 5.39 0.79 6.13 5.40 0.73 6.16 5.32 0.84


6.17 5.28 0.89 6.02 5.18 0.84 6.20 5.17 1.03


5.84 5.50 0.34 5.95 5.34 0.61 5.88 5.50 0.38


6.31 5.84 0.47 6.39 5.86 0.53 6.30 5.80 0.50


6.06 5.37 0.69 5.99 5.26 0.73 6.13 5.37 0.76



6.67 5.26 1.41 6.43 5.39 1.04 6.68 5.32 1.36


6.58 5.32 1.26 6.34 5.38 0.96 6.57 5.30 1.27


6.44 5.67 0.77 6.46 5.64 0.82 6.48 5.65 0.83


6.26 5.66 0.60 6.12 5.38 0.74 6.29 5.60 0.69


6.29 5.45 0.84 6.04 5.34 0.70 6.32 5.41 0.91

Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.36 5.65 0.71


6.41 5.73 0.68 6.04 5.39 0.65 6.39 5.69 0.70


6.46 5.90 0.56 6.25 5.52 0.73 6.46 5.85 0.61



6.11 5.28 0.83 5.99 5.20 0.79 6.18 5.21 0.97


6.44 5.69 0.75 6.56 5.67 0.89 6.48 5.68 0.80




Page 60





Colleges (A&B)Yes I plan to

transfer


4.68 4.76 4.65









5.43 5.43 5.39




4=Neutral 14% 12% 15%


6=Satisfied 44% 41% 43%



5.72 5.67 5.65




4=I don't know 8% 9% 9%

5=Maybe yes 11% 10% 11%




Page 61

State Fair Community College-Target Report 6-Campus Items - 12/2007




Colleges (A&B)Campus Item -

Answer 1Campus Item -

Answer 2


6.41 5.73 0.68 6.04 5.39 0.65 6.42 5.68 0.74 6.00 6.00 0.00


6.67 5.26 1.41 6.43 5.39 1.04 6.68 5.23 1.45 7.00 3.00 4.00


6.21 5.46 0.75 6.21 5.32 0.89 6.21 5.43 0.78 7.00 3.00 4.00


5.71 4.79 0.92 5.85 4.83 1.02 5.69 4.69 1.00 4.00 4.00 0.00


6.29 5.18 1.11 6.02 4.86 1.16 6.32 5.14 1.18 6.00 4.00 2.00


6.05 5.47 0.58 6.12 5.55 0.57 6.08 5.56 0.52 7.00 7.00 0.00


6.16 5.31 0.85 6.09 5.25 0.84 6.15 5.23 0.92 6.00 6.00 0.00


6.61 5.61 1.00 6.41 5.57 0.84 6.62 5.52 1.10 7.00 7.00 0.00


6.58 5.32 1.26 6.34 5.38 0.96 6.59 5.20 1.39 7.00 7.00 0.00


5.96 5.32 0.64 6.10 5.07 1.03 6.01 5.37 0.64 7.00 6.00 1.00


5.62 5.29 0.33 5.90 5.33 0.57 5.65 5.31 0.34 6.00 4.00 2.00


6.43 5.47 0.96 6.23 5.33 0.90 6.45 5.35 1.10 7.00 7.00 0.00


6.46 5.90 0.56 6.25 5.52 0.73 6.49 5.86 0.63 7.00 5.00 2.00


6.47 5.76 0.71 6.27 5.38 0.89 6.53 5.74 0.79


6.16 5.58 0.58 6.29 5.31 0.98 6.21 5.59 0.62 6.00 6.00 0.00


6.28 5.31 0.97 6.33 5.30 1.03 6.32 5.28 1.04


5.83 5.06 0.77 5.75 5.08 0.67 5.79 4.94 0.85


6.34 5.44 0.90 6.17 5.53 0.64 6.34 5.30 1.04


6.44 5.67 0.77 6.46 5.64 0.82 6.47 5.61 0.86 7.00 7.00 0.00


6.40 5.89 0.51 6.14 5.53 0.61 6.41 5.85 0.56 7.00 7.00 0.00


6.25 4.26 1.99 6.17 4.46 1.71 6.27 4.23 2.04 6.00 3.00 3.00


6.20 5.31 0.89 6.11 5.10 1.01 6.22 5.27 0.95


6.24 5.19 1.05 6.31 5.02 1.29 6.28 5.06 1.22 7.00 6.00 1.00


6.18 5.39 0.79 6.13 5.40 0.73 6.20 5.33 0.87



6.17 5.28 0.89 6.02 5.18 0.84 6.20 5.24 0.96 7.00


5.84 5.50 0.34 5.95 5.34 0.61 5.88 5.55 0.33


6.31 5.84 0.47 6.39 5.86 0.53 6.35 5.83 0.52 7.00 7.00 0.00

Page 62


6.26 5.66 0.60 6.12 5.38 0.74 6.25 5.63 0.62 7.00 7.00 0.00


6.06 5.37 0.69 5.99 5.26 0.73 6.07 5.26 0.81 7.00 7.00 0.00


5.87 5.53 0.34 6.05 5.63 0.42 5.87 5.54 0.33 7.00 7.00 0.00


6.29 5.45 0.84 6.04 5.34 0.70 6.33 5.43 0.90 6.00 2.00 4.00


6.11 5.28 0.83 5.99 5.20 0.79 6.12 5.19 0.93


6.32 5.75 0.57 6.19 5.56 0.63 6.38 5.73 0.65 7.00 7.00 0.00


6.09 4.93 1.16 6.31 5.06 1.25 6.11 4.83 1.28 7.00 7.00 0.00


6.44 5.69 0.75 6.56 5.67 0.89 6.50 5.67 0.83 7.00 7.00 0.00


6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.06 1.20 6.00 2.00 4.00


6.17 5.47 0.70 6.06 5.40 0.66 6.17 5.41 0.76 7.00 7.00 0.00


6.32 6.06 0.26 6.15 5.71 0.44 6.33 6.05 0.28 6.00 5.00 1.00


6.53 5.22 1.31 6.56 5.34 1.22 6.57 5.18 1.39 7.00 2.00 5.00

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10



6.14 5.87 6.12 7.00


5.72 5.78 5.69 6.00


6.19 6.37 6.21 7.00


5.57 4.92 5.51 4.00


5.97 6.06 5.91 5.00


5.36 5.60 5.24


5.02 5.22 4.93


Page 63







Answer 2




6.41 5.73 0.68 6.04 5.39 0.65 6.42 5.68 0.74 6.00 6.00 0.00


6.40 5.89 0.51 6.14 5.53 0.61 6.41 5.85 0.56 7.00 7.00 0.00


6.11 5.28 0.83 5.99 5.20 0.79 6.12 5.19 0.93


6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.06 1.20 6.00 2.00 4.00



6.61 5.61 1.00 6.41 5.57 0.84 6.62 5.52 1.10 7.00 7.00 0.00


6.43 5.47 0.96 6.23 5.33 0.90 6.45 5.35 1.10 7.00 7.00 0.00


6.37 5.23 1.14 6.16 5.27 0.89 6.40 5.19 1.21 7.00 7.00 0.00


5.87 5.53 0.34 6.05 5.63 0.42 5.87 5.54 0.33 7.00 7.00 0.00


6.32 5.75 0.57 6.19 5.56 0.63 6.38 5.73 0.65 7.00 7.00 0.00


6.17 5.47 0.70 6.06 5.40 0.66 6.17 5.41 0.76 7.00 7.00 0.00


6.53 5.22 1.31 6.56 5.34 1.22 6.57 5.18 1.39 7.00 2.00 5.00



5.71 4.79 0.92 5.85 4.83 1.02 5.69 4.69 1.00 4.00 4.00 0.00


5.96 5.32 0.64 6.10 5.07 1.03 6.01 5.37 0.64 7.00 6.00 1.00


6.46 5.90 0.56 6.25 5.52 0.73 6.49 5.86 0.63 7.00 5.00 2.00


6.25 4.26 1.99 6.17 4.46 1.71 6.27 4.23 2.04 6.00 3.00 3.00


6.25 5.35 0.90 6.20 5.24 0.96 6.28 5.31 0.97 7.00 5.00 2.00


6.21 5.46 0.75 6.21 5.32 0.89 6.21 5.43 0.78 7.00 3.00 4.00


6.47 5.76 0.71 6.27 5.38 0.89 6.53 5.74 0.79


6.28 5.31 0.97 6.33 5.30 1.03 6.32 5.28 1.04


6.20 5.31 0.89 6.11 5.10 1.01 6.22 5.27 0.95


6.09 4.93 1.16 6.31 5.06 1.25 6.11 4.83 1.28 7.00 7.00 0.00


6.13 5.26 0.87 5.92 4.99 0.93 6.15 5.19 0.96 6.25 5.50 0.75


6.29 5.18 1.11 6.02 4.86 1.16 6.32 5.14 1.18 6.00 4.00 2.00


6.16 5.31 0.85 6.09 5.25 0.84 6.15 5.23 0.92 6.00 6.00 0.00


6.16 5.58 0.58 6.29 5.31 0.98 6.21 5.59 0.62 6.00 6.00 0.00


5.83 5.06 0.77 5.75 5.08 0.67 5.79 4.94 0.85


education. 6.24 5.19 1.05 6.31 5.02 1.29 6.28 5.06 1.22 7.00 6.00 1.00

Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.10 5.42 0.68 6.80 6.25 0.55



5.62 5.29 0.33 5.90 5.33 0.57 5.65 5.31 0.34 6.00 4.00 2.00


6.34 5.44 0.90 6.17 5.53 0.64 6.34 5.30 1.04


6.18 5.39 0.79 6.13 5.40 0.73 6.20 5.33 0.87


6.17 5.28 0.89 6.02 5.18 0.84 6.20 5.24 0.96 7.00


5.84 5.50 0.34 5.95 5.34 0.61 5.88 5.55 0.33


6.31 5.84 0.47 6.39 5.86 0.53 6.35 5.83 0.52 7.00 7.00 0.00




6.67 5.26 1.41 6.43 5.39 1.04 6.68 5.23 1.45 7.00 3.00 4.00


6.58 5.32 1.26 6.34 5.38 0.96 6.59 5.20 1.39 7.00 7.00 0.00


6.44 5.67 0.77 6.46 5.64 0.82 6.47 5.61 0.86 7.00 7.00 0.00


6.26 5.66 0.60 6.12 5.38 0.74 6.25 5.63 0.62 7.00 7.00 0.00


Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.36 5.63 0.73 6.50 5.33 1.17



6.46 5.90 0.56 6.25 5.52 0.73 6.49 5.86 0.63 7.00 5.00 2.00


6.40 5.89 0.51 6.14 5.53 0.61 6.41 5.85 0.56 7.00 7.00 0.00


6.11 5.28 0.83 5.99 5.20 0.79 6.12 5.19 0.93


6.44 5.69 0.75 6.56 5.67 0.89 6.50 5.67 0.83 7.00 7.00 0.00


6.23 5.17 1.06 6.06 5.07 0.99 6.26 5.06 1.20 6.00 2.00 4.00


6.32 6.06 0.26 6.15 5.71 0.44 6.33 6.05 0.28 6.00 5.00 1.00


Page 65







Answer 2


4.68 4.76 4.61 5.00









5.43 5.43 5.36 6.00




4=Neutral 14% 12% 13% 0%


6=Satisfied 44% 41% 44% 100%



5.72 5.67 5.74 6.00



3=Maybe not 4% 3% 4% 0%

4=I don't know 8% 9% 6% 0%

5=Maybe yes 11% 10% 11% 0%

6=Probably yes 37% 32% 37% 100%



Page 66







Answer 4


6.41 5.73 0.68 6.04 5.39 0.65 6.59 5.83 0.76 6.44 6.17 0.27


6.67 5.26 1.41 6.43 5.39 1.04 6.80 5.54 1.26 6.68 5.72 0.96


6.21 5.46 0.75 6.21 5.32 0.89 6.35 5.62 0.73 6.04 5.48 0.56


5.71 4.79 0.92 5.85 4.83 1.02 6.05 5.47 0.58 6.13 5.43 0.70


6.29 5.18 1.11 6.02 4.86 1.16 6.58 5.33 1.25 6.00 5.46 0.54


6.05 5.47 0.58 6.12 5.55 0.57 6.03 4.84 1.19 6.07 5.58 0.49


6.16 5.31 0.85 6.09 5.25 0.84 6.46 5.60 0.86 6.19 5.96 0.23


6.61 5.61 1.00 6.41 5.57 0.84 6.75 5.90 0.85 6.62 6.17 0.45


6.58 5.32 1.26 6.34 5.38 0.96 6.73 6.10 0.63 6.48 5.93 0.55


5.96 5.32 0.64 6.10 5.07 1.03 5.92 5.31 0.61 5.93 4.86 1.07


5.62 5.29 0.33 5.90 5.33 0.57 5.68 5.06 0.62 5.82 5.69 0.13


6.43 5.47 0.96 6.23 5.33 0.90 6.43 5.83 0.60 6.39 6.18 0.21


6.46 5.90 0.56 6.25 5.52 0.73 6.63 5.93 0.70 6.32 6.36 -0.04


6.47 5.76 0.71 6.27 5.38 0.89 6.48 5.79 0.69 5.96 5.83 0.13


6.16 5.58 0.58 6.29 5.31 0.98 6.16 5.49 0.67 5.96 5.75 0.21


6.28 5.31 0.97 6.33 5.30 1.03 6.23 5.49 0.74 6.00 5.23 0.77


5.83 5.06 0.77 5.75 5.08 0.67 6.21 5.37 0.84 6.12 5.80 0.32


6.34 5.44 0.90 6.17 5.53 0.64 6.65 6.35 0.30 5.96 6.00 -0.04


6.44 5.67 0.77 6.46 5.64 0.82 6.62 6.05 0.57 6.21 6.29 -0.08


6.40 5.89 0.51 6.14 5.53 0.61 6.68 6.20 0.48 6.18 6.25 -0.07


6.25 4.26 1.99 6.17 4.46 1.71 6.33 4.97 1.36 6.55 4.04 2.51


6.20 5.31 0.89 6.11 5.10 1.01 6.25 5.55 0.70 6.08 5.41 0.67


6.24 5.19 1.05 6.31 5.02 1.29 6.31 5.77 0.54 6.04 5.83 0.21


6.18 5.39 0.79 6.13 5.40 0.73 6.29 5.82 0.47 6.08 5.87 0.21



6.17 5.28 0.89 6.02 5.18 0.84 6.23 5.20 1.03 6.11 5.56 0.55


5.84 5.50 0.34 5.95 5.34 0.61 5.87 5.32 0.55 6.00 5.42 0.58


6.31 5.84 0.47 6.39 5.86 0.53 6.35 6.15 0.20 6.30 5.93 0.37

Page 67


6.26 5.66 0.60 6.12 5.38 0.74 6.58 5.88 0.70 6.40 6.00 0.40


6.06 5.37 0.69 5.99 5.26 0.73 6.33 5.90 0.43 5.93 5.68 0.25


5.87 5.53 0.34 6.05 5.63 0.42 5.95 5.49 0.46 6.14 5.86 0.28


6.29 5.45 0.84 6.04 5.34 0.70 6.43 5.75 0.68 6.23 5.73 0.50


6.11 5.28 0.83 5.99 5.20 0.79 6.53 5.67 0.86 6.27 6.04 0.23


6.32 5.75 0.57 6.19 5.56 0.63 6.35 5.90 0.45 6.11 5.96 0.15


6.09 4.93 1.16 6.31 5.06 1.25 6.25 5.13 1.12 6.04 5.50 0.54


6.44 5.69 0.75 6.56 5.67 0.89 6.42 5.76 0.66 6.45 6.10 0.35


6.23 5.17 1.06 6.06 5.07 0.99 6.40 5.68 0.72 6.11 5.93 0.18


6.17 5.47 0.70 6.06 5.40 0.66 6.44 5.58 0.86 6.14 6.00 0.14


6.32 6.06 0.26 6.15 5.71 0.44 6.54 6.20 0.34 6.45 6.38 0.07


6.53 5.22 1.31 6.56 5.34 1.22 6.56 5.55 1.01 6.38 5.45 0.93

41. Campus item 1

42. Campus item 2

43. Campus item 3

44. Campus item 4

45. Campus item 5

46. Campus item 6

47. Campus item 7

48. Campus item 8

49. Campus item 9

50. Campus item 10



6.14 5.87 6.54 5.78


5.72 5.78 5.85 5.92


6.19 6.37 6.28 5.96


5.57 4.92 5.87 5.68


5.97 6.06 6.60 5.85


5.36 5.60 5.94 5.60


5.02 5.22 5.70 4.60


Page 68







Answer 4




6.41 5.73 0.68 6.04 5.39 0.65 6.59 5.83 0.76 6.44 6.17 0.27


6.40 5.89 0.51 6.14 5.53 0.61 6.68 6.20 0.48 6.18 6.25 -0.07


6.11 5.28 0.83 5.99 5.20 0.79 6.53 5.67 0.86 6.27 6.04 0.23


6.23 5.17 1.06 6.06 5.07 0.99 6.40 5.68 0.72 6.11 5.93 0.18



6.61 5.61 1.00 6.41 5.57 0.84 6.75 5.90 0.85 6.62 6.17 0.45


6.43 5.47 0.96 6.23 5.33 0.90 6.43 5.83 0.60 6.39 6.18 0.21


6.37 5.23 1.14 6.16 5.27 0.89 6.53 5.28 1.25 6.28 5.97 0.31


5.87 5.53 0.34 6.05 5.63 0.42 5.95 5.49 0.46 6.14 5.86 0.28


6.32 5.75 0.57 6.19 5.56 0.63 6.35 5.90 0.45 6.11 5.96 0.15


6.17 5.47 0.70 6.06 5.40 0.66 6.44 5.58 0.86 6.14 6.00 0.14


6.53 5.22 1.31 6.56 5.34 1.22 6.56 5.55 1.01 6.38 5.45 0.93



5.71 4.79 0.92 5.85 4.83 1.02 6.05 5.47 0.58 6.13 5.43 0.70


5.96 5.32 0.64 6.10 5.07 1.03 5.92 5.31 0.61 5.93 4.86 1.07


6.46 5.90 0.56 6.25 5.52 0.73 6.63 5.93 0.70 6.32 6.36 -0.04


6.25 4.26 1.99 6.17 4.46 1.71 6.33 4.97 1.36 6.55 4.04 2.51


6.25 5.35 0.90 6.20 5.24 0.96 6.31 5.51 0.80 6.02 5.50 0.52


6.21 5.46 0.75 6.21 5.32 0.89 6.35 5.62 0.73 6.04 5.48 0.56


6.47 5.76 0.71 6.27 5.38 0.89 6.48 5.79 0.69 5.96 5.83 0.13


6.28 5.31 0.97 6.33 5.30 1.03 6.23 5.49 0.74 6.00 5.23 0.77


6.20 5.31 0.89 6.11 5.10 1.01 6.25 5.55 0.70 6.08 5.41 0.67


6.09 4.93 1.16 6.31 5.06 1.25 6.25 5.13 1.12 6.04 5.50 0.54


6.13 5.26 0.87 5.92 4.99 0.93 6.34 5.52 0.82 6.06 5.76 0.30


6.29 5.18 1.11 6.02 4.86 1.16 6.58 5.33 1.25 6.00 5.46 0.54


6.16 5.31 0.85 6.09 5.25 0.84 6.46 5.60 0.86 6.19 5.96 0.23


6.16 5.58 0.58 6.29 5.31 0.98 6.16 5.49 0.67 5.96 5.75 0.21


5.83 5.06 0.77 5.75 5.08 0.67 6.21 5.37 0.84 6.12 5.80 0.32


education. 6.24 5.19 1.05 6.31 5.02 1.29 6.31 5.77 0.54 6.04 5.83 0.21

Campus Services 6.07 5.45 0.62 6.07 5.38 0.69 6.18 5.59 0.59 6.03 5.71 0.32



5.62 5.29 0.33 5.90 5.33 0.57 5.68 5.06 0.62 5.82 5.69 0.13


6.34 5.44 0.90 6.17 5.53 0.64 6.65 6.35 0.30 5.96 6.00 -0.04


6.18 5.39 0.79 6.13 5.40 0.73 6.29 5.82 0.47 6.08 5.87 0.21


6.17 5.28 0.89 6.02 5.18 0.84 6.23 5.20 1.03 6.11 5.56 0.55


5.84 5.50 0.34 5.95 5.34 0.61 5.87 5.32 0.55 6.00 5.42 0.58


6.31 5.84 0.47 6.39 5.86 0.53 6.35 6.15 0.20 6.30 5.93 0.37




6.67 5.26 1.41 6.43 5.39 1.04 6.80 5.54 1.26 6.68 5.72 0.96


6.58 5.32 1.26 6.34 5.38 0.96 6.73 6.10 0.63 6.48 5.93 0.55


6.44 5.67 0.77 6.46 5.64 0.82 6.62 6.05 0.57 6.21 6.29 -0.08


6.26 5.66 0.60 6.12 5.38 0.74 6.58 5.88 0.70 6.40 6.00 0.40


Campus Climate 6.34 5.68 0.66 6.11 5.41 0.70 6.54 5.90 0.64 6.32 6.18 0.14



6.46 5.90 0.56 6.25 5.52 0.73 6.63 5.93 0.70 6.32 6.36 -0.04


6.40 5.89 0.51 6.14 5.53 0.61 6.68 6.20 0.48 6.18 6.25 -0.07


6.11 5.28 0.83 5.99 5.20 0.79 6.53 5.67 0.86 6.27 6.04 0.23


6.44 5.69 0.75 6.56 5.67 0.89 6.42 5.76 0.66 6.45 6.10 0.35


6.23 5.17 1.06 6.06 5.07 0.99 6.40 5.68 0.72 6.11 5.93 0.18


6.32 6.06 0.26 6.15 5.71 0.44 6.54 6.20 0.34 6.45 6.38 0.07


Page 70







Answer 4


4.68 4.76 5.08 4.96









5.43 5.43 5.85 5.85




4=Neutral 14% 12% 10% 18%


6=Satisfied 44% 41% 50% 51%



5.72 5.67 5.88 6.15



3=Maybe not 4% 3% 5% 0%

4=I don't know 8% 9% 7% 14%

5=Maybe yes 11% 10% 12% 0%

6=Probably yes 37% 32% 45% 40%



Page 71

Documents

Student Satisfaction - State Fair Community College · 2016-10-17 · State Fair Community College Student Satisfaction Inventory Students: Our institution is interested in systematically