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Learning Objectives

PART

PART

The Human Resource Environment

Trends in Human Resource ManagementProviding Equal Employment Opportunity

and a Safe WorkplaceAnalyzing Work and Designing Jobs

1

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Trends in Human Resource Management

PA ET RHC 2Change in the Labor ForceHigh Performance Work SystemsFocus on StrategyTechnological Change in HRM

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Ch. 2 Learning Objectives

1. Describe trends in the labor force composition and how they affect human resource management.

2. Summarize areas in which human resource management can support the goal of creating a high-performance work system.

3. Define employee empowerment and explain its role in the modern organization.

4. Identify ways HR professionals can support organizational strategies for quality, growth and efficiency.

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Ch. 2 Learning Objectives

5. Summarize ways in which human resource management can support organizations expanding internationally.

6. Discuss how technological developments are affecting human resource management.

7. Explain how the nature of the employment relationship is changing.

8. Discuss how the need for flexibility affects human resource management.

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Change in the Labor Force

Labor ForceWhat constitutes the labor force?

Internal labor forceThe workers an organization already has

External labor market Individuals actively seeking employment

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Age Distribution of U.S. Labor Force, 2002 and 2012

Figure 2.1

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Aging Workforce

What are the challenges organizations face with regard to the aging workforce?

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Projected Racial/Ethnic Makeup of the U.S. Workforce 2012

Figure 2.2

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HRM Practices that Support a Diverse Workforce

Figure 2.3

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Skill Deficiencies in Workforce

A = True, B = FalseUse of computers to do routine

tasks has changed the kinds of skills needed by employees.

A college degree is not as important as it once was.

U.S. production jobs require intelligence and skills as much as strength.

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High Performance Work Systems

High-Performance Work SystemsOrganizations that have the best possible fit between their social system and technical system.

What contributes to a high-performance work system?

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Knowledge Workers

Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession

How does the increase in knowledge workers affect HRM practices?

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Test Your Knowledge

Ensuring that knowledge workers will share information and store it so that it is easily retrieved by others is the concern of which of the following HR activities. a.Turnoverb.Employee Empowermentc.Knowledge Managementd.Employee Selection

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Employee Empowerment & Teamwork

Employee Empowerment Giving employees responsibility and

authority to make decisions regarding all aspects of product development or customer service

Teamwork The assignment of work to groups of

employees with various skills who interact to assemble a product or provide a service

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Test Your Knowledge

Sharon is a very smart and conscientious worker. Lately, she has felt that her ideas were disregarded and she was denied autonomy in completing her work. This situation is probably caused by a lack of

a. Employee Empowermentb. Knowledge Managementc. Turnoverd. Teamwork

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Focus on Strategy

How can human resource management support and contribute to organizational strategy?

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Business Strategy: Issues Affecting HRM

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Downsizing

Why do companies downsize? If you were told you were being

downsized, what would you want to know?

If you weren’t being downsized but others were, what would you want to know?

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Expanding into Global Markets To meet competitive

challenges, U.S. companies must expand globally: Develop global markets Hire from a

international labor pool Prepare employees for

global assignments Expatriates

Would you consider being an expatriate? A=Yes, B= No

Where Immigrants to the US Came from in 2003 - Insert Figure 2.6

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Technological Change in HRM

Human resource information system (HRIS) is a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to human resources.

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New Technologies Influencing HRM

Table 2.1

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The Internet Economy

Companies use the Internet to gain an advantage or keep up with competitors

Electronic business (e-business) Business-to-consumerBusiness-to-businessConsumer-to-consumer

What are some examples?

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Electronic HRM

e-HRMThe processing and transmission of digitized HR information, especially using computer networking and the Internet

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Using e-HRM

How could e-HRM be used with regard to:benefits?selection?succession planning?development?

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Implications of e-HRM

Table 2.2

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Change in Employment Relationship

The Psychological Contract A description of what an employee expects

to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions

What was the psychological contract in the 60’s and 70’s?

What is the psychological contract now? What factors affect the psychological

contract?

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Video – Hotjobs.com

1. Discuss the impact the Internet has had on job seekers just like you.

2. Have you ever utilized a resource such as HotJobs.com to post your résumé? Explain why or why not.

3. Discuss how organizations that possess an effective human resource management department can be of benefit to you and your career path.