Student handbook/ rev. january 2020 - documento.uagm.edu

Division of Liberal Arts

Social Work Department

Social Work Master Program

STUDENT HANDBOOK

No part of this document may be loaned, reproduced or transmitted in any form or by any means o

used with purposes other than the one for which it was created without the permission in writing

from the School of Social Sciences and Communications of Universidad Ana G. Méndez Gurabo

campus.

This document is subject to change. Universidad Ana G. Méndez Gurabo reserves the right to modify

and amend all or any part of this document when deemed necessary.

Este documento no puede ser reproducido ni retransmitido de ninguna forma o medio o utilizado

para ningún otro propósito sino para el cual fue creado, sin el permiso escrito de la Escuela de

Ciencias Sociales y Comunicaciones de la Universidad Ana G. Méndez Gurabo campus.

Este documento está sujeto a cambios. La Universidad Ana G. Méndez se reserva el derecho de

modificar y corregir este documento, en parte o en su totalidad, cuando así lo estime necesario.

Authors: Prof. Lydael Vega Otero, MTS

Dr. María Mercedes Ortiz Rivera, MAP, MTS, PhD.

Copyrights © Sistema Universitario Ana G. Méndez

Universidad Ana G. Méndez Recinto de Gurabo

Table of contents

Notice for Students 1

Introduction 1

Mission 2

Goals 2

Social Work Master Program History 4

Social Work Department Staff 4

Social Work Master Program Competencies 6

Curriculum 16

Admission Requirements 21

Field Practice 23

Grade Requirements 24

Comprehensive Examination 24

Specialty Academic Profile of graduates 25

Standards for Academic Progress 27

Student’s rights and Responsibilities 27

STUDENT HANDBOOK/ REV. JANUARY 2020 1

Notice for students:

The Graduate Social Work Student Handbook provides norms, policies and other important

information regarding the social work graduate program at Universidad Ana G. Méndez Gurabo campus. It

is not meant to supersede any of the policies and codes of conduct of the university, the Ethics Code of the

Colegio de Profesionales del Trabajo Social de Puerto Rico, or the regulations of the Puerto Rico Social

Work Licensing Board. Students are responsible to read and become familiar with this handbook and all other

documents pertaining to the graduate program. Universidad Ana G. Méndez Gurabo Campus and the Social

Work Department reserve the right to delete, add, or change courses in this Handbook and in the Degree

Plan for any reason and cannot guarantee enrolment in specific courses or sections.

Introduction:

The Social Work Program of Universidad Ana G. Méndez Gurabo campus has the commitment to

prepare graduate students with the theoretical, methodological and ethical base of knowledge that will enable

them to enhance the human well-being and the wellbeing of society. Social Work is a practical profession

that is based on the principles of social justice, human rights, collective responsibility and respect for diversity.

The International Federation of Social Work (2014) defines social work as "a profession based on practice

and an academic discipline that promotes social change and development, social cohesion, and the

empowerment and liberation of people". With the interest that our students develop, the skills and knowledge

required for professional practice, our Social Work Master Program offers two specializations: Forensic Social

Work and Social Work with Families. In both specializations, we seek to develop in the student's theoretical

and methodological knowledge that allows carrying out an advanced practice in the field of specialty. Our

curriculum provides a base of knowledge of the relationship and influence of bio psychosocial and spiritual

factors in social systems and the social policies and laws that frame the professional practice. The curriculum

emphasized the critical analysis of the structural and functional aspects of the society, the manifestations of

oppression, and the respect for human diversity.


I. Mission

Universidad del Ana G. Méndez Gurabo Mission 2016

An institution of higher education with broad academic offerings of the highest standards of

quality. Committed to excellence in teaching, research, innovation, internationalization, and

social-humanistic values for a diverse academic population, Universidad Ana G. Méndez Gurabo

campus forms global citizens with critical thinking skills, which contribute to the development and

well-being of Puerto Rico and other countries.

The Liberal Arts Division Mission 2017:

To promote excellence in teaching and research, respect for human rights and diversity in its professional

undergraduate and graduate programs. Through practice experience, it enables students to use

technology, the media and the application of theoretical and methodological skills from an interdisciplinary

perspective. We train ethical and responsible professionals, committed to critical analysis and

intervention with social problems that contribute to the well-being and development of local and

international society.

The Social Work Master Program Mission 2017

To prepare competent social workers in the application of theoretical-methodological knowledge

and specialized advanced skills in the intervention process with the bio-psychosocial, spiritual,

cultural, relational and legal factors that impact diverse populations and the defense of their

human rights. It allows practicing within professional values, ethical framework and a scientific

approach in areas of forensic evaluation and the intervention process with diverse human

systems.

II. Goals

The academic goals of the Social Work Master Program are directly derived from the program´s mission.

• Prepare competent advanced practitioners who demonstrate professional and ethical

behavior and apply values, and standards in the intervention process with diverse

populations, and the defense of their human rights.


• Train competent social workers for the application of theoretical-methodological knowledge

and specialized advanced skills in the intervention process with a biopsychosocial, spiritual,

cultural, relational and legal factors that impact diverse populations.

• Prepare professionals able to integrate and apply methodological tools and evidence-based practice in the evaluation of their advanced practice.

• Train professionals who critically analyze the structural conditions that contextualize the practice of social work, with emphasis on the mechanisms of oppression and discrimination; human rights, social, economic and environmental justice and the impact of social policies on the access and provision of services to diverse constituencies.

Goals designed by each specialty:

Social Work with Families

• Prepare competent and ethical social workers to be able to integrate and apply specialized theoretical and methodological knowledge and advanced skills in the assessment and intervention process with couples and families with children, adolescents and/or elderly in diverse contexts, agencies or organizations.

• Prepares professionals be able to integrate and apply the scientific methodology and evidence based practice in the evaluation of the advanced practice with couples and families with children, adolescents and/or elderly framed in the ethical principles of the profession and respect for diversity.

• Prepare social workers who demonstrate ability to apply specialized theoretical and methodological knowledge and advanced skills in the intervention with psychosocial, developmental and traumatic experiences of children and adolescents.

• Prepare social work practitioners with the knowledge and skills for the critical analysis of the impact of social policies in diverse families, as well as the sociodemographic, biopsychosocial, spiritual, and relational factors associated with couples, the elderly, children and adolescents.

• Prepare professionals capable of applying models, postulates and family therapy techniques in the understanding and intervention with the dynamics of diverse families

Forensic Social Work

• Analyze the jurisprudence and legislation that has impacted the practice of Forensic Social Work.

• Describe and distinguish the organizational structure of the Justice System, the court procedures in juvenile court and family affairs.


• Implement theoretical and practical aspects in the drafting of the expert social report and the process of expert testimony.

• Identify the main characteristics of the relevant syndromes and differential diagnoses to be considered in forensic expert assessment.

• Carry out the process of biopsychosocial and forensic evaluation, which includes criminal responsibility, mental disorders, substance abuse and trauma.

III. Social Work Master Program History:

With the purpose of increasing the educational quality and the development opportunities in the

Social Work Professionals, as well as in the attention of the social problems that affect the country,

the Program of Social Work since 2013 began its offer of Master in Social Work with specialty in

Forensic Social Work. Since then we have been able to graduate 92 students. As a goal of

expanding the scope of the Master's Program in Social Work, the Department of Social Work of the

School of Social Sciences and Communications of the Universidad Ana G. Méndez Gurabo campus,

as of August 2018, will offer a second specialty in Social Work with Families.

IV. Social Work Department Staff:

Prof. Lydael M. Vega Otero - Instructor, Social Work Department Director and Master Program

Prof. Sylvia Burgos Marrero - Instructor, Master Program Field Practice Coordinator

Mrs. Lyssette Lebrón – Academic Coordinator, Social Work Programs

Core Faculty:

• Prof. Lydael M. Vega Otero - Instructor, Chair Department and Master Program

Coordinator. Master's degree in Social Work with a concentration in Direct Service as well

as a Post Graduate Certificate in Clinical Social Work from the Interamerican University

Metropolitan Campus. She collaborates as a trainer for the Institute of Continuing

Education of the College of Professionals Social Workers, and currently holds the position

of Vice-President of the Board. Profesor Vega teaches Human Behavior and Social

Environment courses

• Prof. Sylvia Burgos Marrero - Instructor, Field Practice Coordinator. Has 45 years of

experience as a social worker. She obtained her MSW in December 1974 from the University

of Puerto Rico, Rio Piedras Campus and in 1991 she obtained the ACSW from NASW.


During those years her experience included direct social work practice, supervision,

administrative functions as Associate Director of a private setting: Family Therapy Institute;

where she also provided clinical social work services. Since 1991, Professor Burgos has

worked as instructor in undergraduate social work programs at the University of Puerto Rico,

and other private universities. In 2010 she obtained the Field Practicum Director position in

the UT Baccalaureate Social Work Program. Professor Burgos’ professional experience also

includes Family Case Manager to DCFS at Chicago, Illinois; Expert Social Evaluator,

Forensic Social Work, and consultant for the Court Family Room, P.R. Government. Her

expertise in social work case evaluation and her clinical experience working with family

issues involving child custody and child abuse were published in the books: “Modelo Para

Evaluar la Dinámica Familiar” and “Madres Que Torturan, Padres que Asesinan:

Intervención Psico Social con Familias Maltratantes”, where she was a co-author. She has

been a member of the Board of Directors of Professionals Social Work College and “National

Association of Social Work, Puerto Rico Chapter”. Since 1992 she has been offering

workshops and professional trainings at the Professionals Social Work College and other

social work programs for various agencies of the Puerto Rico Government. This extensive

work experience has helped her fortify course work in the under graduate program that she

has presented at Universidad del Turabo

• Dr. Migdalia Camacho Hernández - Associate Professor. Has a doctoral degree in policy

analysis, supervision and administration of the Graduate School of Social Work Beatriz

Lassalle, University of Puerto Rico. Research interests are directed towards issues related

to non-profit organizations and their involvement in the development of public policy in PR.

Dr. Camacho teaches Social Policy, Practice Fundaments and Generalist Practicum

courses.

• Dr. Maria M. Ortiz Rivera - Associate Professor. Has a baccalaureate, master degree and

doctoral degree in Social Work from Graduate School of Social Work Beatriz Lassalle

(University of Puerto Rico) also she obtained a master degree in Public Administration

from the same university. Research interests are directed towards issues related to

domestic and gender violence, social policy and child abuse. Dr. Ortiz teaches Families

and Forensic specialties courses.

• Dr. Efraín Torres Montalvo – Instructor. Received his Bachelor’s and Master’s degrees in

psychology & social work from University of Puerto Rico and doctoral degree in philosophy,

behavioral sciences & society (Departments of psychology & politics, moral & law) from

University Complutense Madrid, Spain. Has a psychotherapist clinical private practice from

2003. He specializes in Attention Deficit Hyperactive Disorder treatment with the

Reeducation Behavioral Model. Dr. Torres teaches Forensic Practicum and Family

Intervention courses.


• Professor Joaquín Vázquez-Santiago – Instructor. Has a bachelor degree in Art of Social

Work from University of Puerto Rico as well as a master degree in Family Social Work from

the same institution. In 2017 he completed his second master degree in Science (Clinical

Psychology) from Carlos Albizu University. At the present he has completed all the courses

required and the predoctoral internship to obtain his Ph.D. degree in Clinical Psychology.

• Professor María de Lourdes Busó Torres – Instructor, has sixteen years of experience in

Social Work with permanent license and specializes in family, children and adolescents. She

obtained her Master’s Degree in 2005 from the University of Puerto Rico, Rio Piedras

Campus. Her years of experience include work with diverse population and environments

both in administrative spaces and in clinical social work service.

V. Social Work Master Program Competencies

A. Generalist Competencies

Competency 1: Demonstrate Ethical and Professional Behavior

Social workers understand the value base of the profession and its ethical standards, as well as relevant

laws and regulations that may impact practice at the micro, mezzo, and macro levels. Social workers

understand frameworks of ethical decision-making and how to apply principles of critical thinking to those

frameworks in practice, research, and policy arenas. Social workers recognize personal values and the

distinction between personal and professional values. They also understand how their personal

experiences and affective reactions influence their professional judgment and behavior. Social workers

understand the profession’s history, its mission, and the roles and responsibilities of the profession. Social

Workers also understand the role of other professions when engaged in inter-professional teams. Social

workers recognize the importance of life-long learning and are committed to continually updating their skills

to ensure they are relevant and effective. Social workers also understand emerging forms of technology

and the ethical use of technology in social work practice. Social workers:

• make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and

regulations, models for ethical decision-making, ethical conduct of research, and additional codes

of ethics as appropriate to context;

• use reflection and self-regulation to manage personal values and maintain professionalism in

practice situations;


• demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic

communication;

• use technology ethically and appropriately to facilitate practice outcomes; and

• use supervision and consultation to guide professional judgment and behavior.

Competency 2: Engage Diversity and Difference in Practice

Social workers understand how diversity and difference characterize and shape the human experience and

are critical to the formation of identity. The dimensions of diversity are understood as the intersectionality of

multiple factors including but not limited to age, class, color, culture, disability and ability, ethnicity, gender,

gender identity and expression, immigration status, marital status, political ideology, race,

religion/spirituality, sex, sexual orientation, and tribal sovereign status. Social workers understand that, as a

consequence of difference, a person’s life experiences may include oppression, poverty, marginalization,

and alienation as well as privilege, power, and acclaim. Social workers also understand the forms and

mechanisms of oppression and discrimination and recognize the extent to which a culture’s structures and

values, including social, economic, political, and cultural exclusions, may oppress, marginalize, alienate, or

create privilege and power. Social workers:

• apply and communicate understanding of the importance of diversity and difference in shaping life

experiences in practice at the micro, mezzo, and macro levels;

• present themselves as learners and engage clients and constituencies as experts of their own

experiences; and

• apply self-awareness and self-regulation to manage the influence of personal biases and values

in working with diverse clients and constituencies.

Competency 3: Advance Human Rights and Social, Economic, and Environmental Justice

Social workers understand that every person regardless of position in society has fundamental human

rights such as freedom, safety, privacy, an adequate standard of living, health care, and education. Social

workers understand the global interconnections of oppression and human rights violations, and are

knowledgeable about theories of human need and social justice and strategies to promote social and

economic justice and human rights. Social workers understand strategies designed to eliminate oppressive

structural barriers to ensure that social goods, rights, and responsibilities are distributed equitably and that

civil, political, environmental, economic, social, and cultural human rights are protected. Social workers:


• apply their understanding of social, economic, and environmental justice to advocate for human

rights at the individual and system levels; and

• engage in practices that advance social, economic, and environmental justice.

Competency 4: Engage In Practice-informed Research and Research-informed Practice

Social workers understand quantitative and qualitative research methods and their respective roles in

advancing a science of social work and in evaluating their practice. Social workers know the principles of

logic, scientific inquiry, and culturally informed and ethical approaches to building knowledge. Social

workers understand that evidence that informs practice derives from multi-disciplinary sources and multiple

ways of knowing. They also understand the processes for translating research findings into effective

practice. Social workers:

• use practice experience and theory to inform scientific inquiry and research;

• apply critical thinking to engage in analysis of quantitative and qualitative research methods and

research findings; and

• use and translate research evidence to inform and improve practice, policy, and service delivery.

Competency 5: Engage in Policy Practice

Social workers understand that human rights and social justice, as well as social welfare and services, are

mediated by policy and its implementation at the federal, state, and local levels. Social workers understand

the history and current structures of social policies and services, the role of policy in service delivery, and

the role of practice in policy development. Social workers understand their role in policy development and

implementation within their practice settings at the micro, mezzo, and macro levels and they actively

engage in policy practice to effect change within those settings. Social workers recognize and understand

the historical, social, cultural, economic, organizational, environmental, and global influences that affect

social policy. They are also knowledgeable about policy formulation, analysis, implementation, and

evaluation. Social workers:

• Identify social policy at the local, state, and federal level that impacts well-being, service delivery,

and access to social services;

• assess how social welfare and economic policies impact the delivery of and access to social

services;

• apply critical thinking to analyze, formulate, and advocate for policies that advance human rights

and social, economic, and environmental justice.


Competency 6: Engage with Individuals, Families, Groups, Organizations, and Communities

Social workers understand that engagement is an ongoing component of the dynamic and interactive

process of social work practice with, and on behalf of, diverse individuals, families, groups, organizations,

and communities. Social workers value the importance of human relationships. Social workers understand

theories of human behavior and the social environment, and critically evaluate and apply this knowledge to

facilitate engagement with clients and constituencies, including individuals, families, groups, organizations,

and communities. Social workers understand strategies to engage diverse clients and constituencies to

advance practice effectiveness.

• apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks to engage with clients and constituencies; and • use empathy, reflection, and interpersonal skills to effectively engage diverse clients and constituencies.

Competency 7: Assess Individuals, Families, Groups, Organizations, and Communities

Social workers understand that assessment is an ongoing component of the dynamic and interactive


and communities. Social workers understand theories of human behavior and the social environment, and

critically evaluate and apply this knowledge in the assessment of diverse clients and constituencies,

including individuals, families, groups, organizations, and communities. Social workers understand methods

of assessment with diverse clients and constituencies to advance practice effectiveness. Social workers

recognize the implications of the larger practice context in the assessment process and value the

importance of inter-professional collaboration in this process. Social workers understand how their personal

experiences and affective reactions may affect their assessment and decision-making. Social workers:

• collect and organize data, and apply critical thinking to interpret information from clients and

constituencies;

• apply knowledge of human behavior and the social environment, person-in-environment, and

other multidisciplinary theoretical frameworks in the analysis of assessment data from clients and

constituencies;

• develop mutually agreed-on intervention goals and objectives based on the critical assessment of

strengths, needs, and challenges within clients and constituencies; and

• select appropriate intervention strategies based on the assessment, research knowledge, and

values and preferences of clients and constituencies.

Competency 8: Intervene with Individuals, Families, Groups, Organizations, and Communities

Social workers understand that intervention is an ongoing component of the dynamic and interactive



and communities. Social workers are knowledgeable about evidence-informed interventions to achieve the

goals of clients and constituencies, including individuals, families, groups, organizations, and communities.

Social workers understand theories of human behavior and the social environment, and critically evaluate

and apply this knowledge to effectively intervene with clients and constituencies. Social workers understand

methods of identifying, analyzing and implementing evidence-informed interventions to achieve client and

constituency goals. Social workers value the importance of inter professional teamwork and communication

in interventions, recognizing that beneficial outcomes may require interdisciplinary, inter professional, and

inter-organizational collaboration. Social workers:

• critically choose and implement interventions to achieve practice goals and enhance capacities of

clients and constituencies;


other multidisciplinary theoretical frameworks in interventions with clients and constituencies;

• use inter-professional collaboration as appropriate to achieve beneficial practice outcomes;

• negotiate, mediate, and advocate with and on behalf of diverse clients and constituencies; and

• facilitate effective transitions and endings that advance mutually agreed-on goals.

Competency 9: Evaluate Practice with Individuals, Families, Groups, Organizations, and

Communities

Social workers understand that evaluation is an ongoing component of the dynamic and interactive process

of social work practice with, and on behalf of, diverse individuals, families, groups, organizations and

communities. Social workers recognize the importance of evaluating processes and outcomes to advance

practice, policy, and service delivery effectiveness. Social workers understand theories of human behavior

and the social environment, and critically evaluate and apply this knowledge in evaluating outcomes. Social

workers understand qualitative and quantitative methods for evaluating outcomes and practice

effectiveness. Social workers:

• select and use appropriate methods for evaluation of outcomes;


other multidisciplinary theoretical frameworks in the evaluation of outcomes;

• critically analyze, monitor, and evaluate intervention and program processes and outcomes; and

• apply evaluation findings to improve practice effectiveness at the micro, mezzo, and macro levels.

Structural barriers to ensure that social goods, rights, and responsibilities are distributed equitably

and those civil, political, environmental, economic, social, and cultural human rights are protected.


B. Social Work with Families Specialization Competencies

The families’ social work concentration augments knowledge and skills of the advanced practitioner

working with individuals, families and groups. Specific curricular content is directly related to the professional

competences that the practitioner is expected to master. At the concentration level, advanced practitioners

will be working with individuals, families, and groups, and will be knowledgeable about ethical issues relevant

to these populations in a variety of practice settings. Advanced practitioner’s students of the family

concentration will have competence in:


Practitioners in the family’s social work specialization distinguish the value base of the profession and its

ethical standards. They recognize personal values and understand how their personal experiences and

affective reactions influence their professional judgment and behavior in the therapeutic relationship.

Practitioners in the family’s social work specialization:

• Make ethical decisions by applying the standards of the Professional Social Workers of Puerto Rico

and NASW Code of Ethics in the intervention process with diverse families.

• Use reflection and self-regulation to manage personal values and maintain professionalism in the

therapeutic relationship with children and adolescent, elderly, couples, and diverse families.

Competency 2: Engage Diversity and Difference in Practice

Practitioners in social work family specialization identify the dimensions of diversity as the intersectionality of

multiple factors. They distinguish the consequence of difference in the life experiences of children and

adolescent, elderly, couples, and diverse families. Practitioners understood that oppression is a

systematized institutional process that restrains the ability of constituencies and diverse families to act and

express feelings and perspectives. Practitioners in the family’s social work specialization:

• Distinguish the consequence of difference in the life experiences of children and adolescent, elderly, couples, and diverse families in the therapeutic process with diverse constituencies and families.

• Apply research knowledge of diverse populations and constituencies to improve the advance practice and therapeutic process with families.



Practitioners in the family’s social work specialization recognize the mechanisms of oppression and

discrimination as structural conditions that contextualize the violations of human rights. They apply

theoretical knowledge on human rights and social, economic, and environmental Justice in the advance

practice with children and adolescent, elderly, couples, and diverse families. Practitioners in the family’s

social work specialization:

• Apply their understanding of social, economic, and environmental justice in the advance practice with children and adolescent, elderly, couples, and diverse families.

• Intercede to reduce inequality and promote the human rights of children and adolescent, elderly, couples, and diverse families.

Competency 4: Engage in Practice-informed Research and Research-informed Practice

Social Workers in the family’s social work specialization perform an evidence-based professional practice;

assessing the quality and scientific relevance of the information sources and achieving the selection of best

practices with children and adolescent, elderly, couples, and diverse families. Practitioners in the family’s

social work specialization:

• Use research evidence to improve advance practice with children and adolescent, elderly, couples, and diverse families.

• Apply research findings and scientific methods in the evaluation of the practice with children and adolescent, elderly, couples, and diverse families.


Social workers in the family’s social work specialization comprehend the significance of social policies in

service delivery with children and adolescent, elderly, couples, and diverse families. Practitioners recognize

their role in policy development and implementation within their diverse practice settings. Practitioners in

the family’s social work specialization:

• Identify social policy that impacts well-being, service delivery, and access to social services of children and adolescent, elderly, couples, and diverse families.

• Evaluate how social welfare and economic policies impact the delivery and access to social services of children and adolescent, elderly, couples, and diverse families.

Competency 6: Engage with Individuals and Families


Social workers in the family’s social work specialization critically evaluate theoretical and methodological

knowledge to facilitate engagement with couples and families with children, adolescents and older adults.

Practitioners integrate advance strategies to effectively engage diverse constituencies and families.


• Use empathy, reflection, and interpersonal skills to effectively engage diverse clients and families.

• Select and apply specialized theoretical and methodological knowledge to engage couples and families with children, adolescents and older adults.

Competency 7: Assess Individuals and Families

Practitioners in the family’s social work specialization critically evaluate and apply specialized theoretical and

methodological knowledge in the assessment of diverse constituencies and families. Social workers analyze

how their personal experiences and affective reactions may affect their assessment and decision-making in

the therapeutic relationship with diverse couples and families with children, adolescents and elderly.


• Apply methods of assessment with diverse couples and families with children, adolescents and elderly framed in the ethical principles of the social work profession.

• Select appropriate intervention strategies based on the assessment, research knowledge, and values and preferences of diverse constituencies and families.

Competency 8: Intervene with Individuals and Families

Social workers in the family’s social work specialization develop evidence-informed interventions to achieve

the goals of diverse clients and families. Practitioners apply specialized theoretical and methodological

knowledge and advanced skills in the therapeutic process with couples and families with children,

adolescents and elderly. Practitioners in the family’s social work specialization:

• Apply appropriate theoretical frameworks in the therapeutic process with couples and families with children, adolescents and elderly.

• Critically choose and implement specialized interventions strategies to achieve practice goals and enhance capacities of diverse clients and families.

Competency 9: Evaluate Practice with Individuals and Families


Social workers in the family’s social work specialization apply specialized theoretical-methodological

knowledge in the critical evaluation of the effectiveness of professional intervention with diverse clients and

families. Practitioners in the family’s social work specialization:

• Select and use appropriate methods for evaluation of outcomes in the intervention process with couples and families with children, adolescents and elderly.

• Apply evaluation findings to improve practice effectiveness with couples and families with children, adolescents and elderly.

C. Forensic Social Work Specialization Competencies

Forensic social workers typically use their legal expertise to work within court systems, child and

family agencies, hospitals, mental health agencies, substance abuse agencies, correctional facilities, prisons,

and faith-based institutions. In most cases, social workers provide consultation to law enforcement personnel,

lawmakers, attorneys, paralegals, community members, correctional officers, doctors, and psychiatrists on

interdisciplinary teams. The emerging field of forensic social work consists of the application of social work

theories to current real-world issues that are related to the legal systems. Since forensic social workers often

are placed in stressful situations, individuals must possess strong problem-solving, time management,

organizational, listening, and communication skills as well as compassion and empathy for their clients.


Practitioners in the forensics’ social work analyze the roles and responsibilities of the Forensic Social Work

Professionals in diverse scenarios and distinguish the administrative structure of the court system in Puerto

Rico. They recognize personal values and understand how their personal experiences and affective reactions

influence their professional judgment and ethical behavior in their roles as forensic social workers.

Practitioners in the forensics’ social work specialization:

• Make ethical decisions by applying the standards of the Professional Social Workers of Puerto Rico and NASW Code of Ethics in the forensic evaluation process.

• Use reflection and self-regulation to manage personal values and maintain professionalism in their functions as forensic social workers.

• Are knowledgeable of the administrative structure and procedures of the court system in Puerto Rico. Competency 2: Engage Diversity and Difference in Practice


Practitioners in social work forensic specialization identify the dimensions of diversity as the intersectionality

of multiple factors. They understand the forms and mechanisms of oppression and discrimination and

distinguish the impact of difference in the life experiences of individuals and families, as participants of their

services. Practitioners in the forensics’ social work specialization:

• Understand and contemplate the intersectionality of age, class, color, culture, disability and ability, ethnicity, gender, gender identity and expression, immigration status, marital status, political ideology, race, religion/spirituality, sex, sexual orientation in their forensic evaluation process.

• Apply self-awareness and self-regulation to manage the influence of personal biases and values in their roles as forensic social worker.


Practitioners in the forensic social work specialization recognize the mechanisms of oppression and

discrimination as structural conditions that contextualize the violations of human rights. They apply theoretical

knowledge on human rights and social, economic, and environmental justice in the forensic evaluation

process. Practitioners in the forensics’ social work specialization:

• Analyze the functional, evolutionary and behavioral aspects of individuals and families, as well as the structural factors of oppression and social, economic and environmental injustice.

• They promote, through their expert reports, the defense of human rights, as well as the social, economic and environmental justice of clients.

Competency 4: Engage in Practice-informed Research and Research-informed Practice

Practitioners in the forensic social work specialization perform an evidence-based professional practice;

assessing the quality and scientific relevance of the information sources and achieving the selection of best

practices in the forensic evaluation process. Practitioners in the forensic social work specialization:

• Apply research findings and scientific methods in the forensic evaluation process.

• Use research evidence to improve expert forensic social report.


Practitioners in the forensics’ social work specialization critically analyze the significance of social policies,

jurisprudence and legal aspects in the service delivery with individuals and diverse families. Practitioners are

knowable of the substantive and the procedural aspects of family by-law and the components of criminal law,

applicable to the practice of forensic social work. Practitioners in the forensic social work specialization:


• Are knowable of the jurisprudence and legislation related to forensic social work.

• Apply jurisprudence in the forensic evaluation process and expert forensic social report.

Competency 6: Engage with Individuals and Families

Practitioners in the forensics’ social work specialization critically analyze theoretical and methodological

knowledge to facilitate engagement with individuals and families. The practitioner applies advanced

strategies to develop an empathetic and objective relationship performing the role as evaluator, recognizing

the diversity of clients. Practitioners in the forensic social work specialization:

• Use empathy, reflection, and interpersonal skills to effectively engage diverse clients and

families.

• Select and apply specialized theoretical and methodological knowledge to engage with individuals and families.

Competency 7: Assess Individuals and Families

Practitioners in the forensic social work specialization apply scientific methodology and critical thinking in the

forensic assessment process. They critically evaluate the use of instruments, assessment scales and tools

in the forensic evaluation with diverse constituencies and families. Practitioners in the forensic social work

specialization:

• Analyze how their personal experiences and affective reactions may affect their assessment and decision-making in their role as forensic social worker.

• Select appropriate assessment strategies based on research knowledge, values and preferences of diverse constituencies and families.

Competency 8: Intervene with Individuals and Families

Practitioners in the forensic social work specialization critically choose and implement scientific methodology,

legal knowledge and evidence-based practice in drafting expert’s forensic social report. They apply critical

thinking, specialized knowledge and advanced skills in their role as expert witness. Practitioners in the

forensic social work specialization:

• Apply theoretical, methodological, evidence-based practice and jurisprudence in drafting expert’s social report.

• Select and use specialized knowledge and appropriate skills in their role as expert witness.

Competency 9: Evaluate Practice with Individuals and Families


Practitioners in the forensic social work specialization apply specialized theoretical-methodological

knowledge in the critical evaluation of the effectiveness of forensic social work intervention with diverse clients

and families. Practitioners in the forensic social work specialization:

• Select and use appropriate methods for evaluation of outcomes in the intervention process with constituencies.

• Apply evaluation findings to improve practice of Forensic Social Work in the context of the administration of justice.

VI. Curriculum

The academic offer of the Master’s Program in Social Work meets and is aligned with the mission of

the Social Work Program that seeks to form a comprehensive vision to the student, providing them with the

theoretical, methodological and ethical knowledge that will allow them to analyze social needs and intervenes

to promote collective welfare. The Social Work Master program prepares students to serve as representatives

of the social work profession, its mission, and its values. As a result, Universidad Ana G. Méndez Gurabo

campus, MSW students are required to take 54 credits hours; 27 credits hours in generalist approach courses

and 27 credits hours in specialization courses.

The Social Work Master Program of Universidad Ana G. Méndez Gurabo campus, has two

specialized advanced practice: Families Social Work and Forensic Social Work. Families’ specialized

practice is designed to prepare students to exercise advance practice with couples and families with children,

adolescents and/or elderly in diverse agencies or organizations. The curriculum allows the acquisition and

application of theoretical-methodological knowledge and specialized advanced skills in the intervention

process with the bio-psychosocial, spiritual, cultural and relational factors that impact families.

Forensic Social Specialized Practice is a theoretical-practical academic program, which provides

graduate students with the conceptual and operational structures that allow practice with individuals, families

in areas of forensic evaluation as a systemic process. Is designed to develop competent professionals to

practice an ethical, objective and scientific professional practice with a legal approach in the judicial scenario,

who demonstrate the ability to carry out evidence-based practice, research findings and knowledge

developed in a scientific manner.

The Social Work Master Program curriculum follows the same structure for both specializations:

Families Social Work and Forensic Social Work. The students move from generalist or foundation courses


to specializations according to their interest. The curriculum was designed by the graduate program faculty

to reflect the nationwide movement towards integrated families and diverse population. This integration

reflects a broader conceptualization recognizing that emotional and physical well-being are inextricably

connected, as well as the sociodemographic, biopsychosocial, spiritual, and relational factors that one

affects, and is affected by, the others. Students are prepared to meet the needs and challenges through the

selection and application of evidence-based and informed approaches to assessment, engagement,

intervention, and evaluation.

The field education program is an integral component of the MSW curriculum. The purpose of the

fieldwork is to prepare students for the skills, values, knowledge, cognitive and affective process application

in an educational space in which the student is exposed to a real scenario of services for the application of

theoretical-methodological knowledge and the development of technical instrumental skills for the

professional task. Our curriculum has three different courses of supervised practice: Generalist practice

courses, in which students must complete 400 hours of practice; Forensic specialization and Families

specialization practice courses. In both specialization, the students must complete a minimum of 500 hours.

Forensic specialization courses have the goal of providing graduate students with conceptual structures of

specialized practice with individuals and families in areas of forensic evaluation as a systemic process. Social

Work Practice courses prepares students to an advanced practice with couples, families with children,

adolescents and seniors in different agencies or organizations.

School of Social Sciences and Communications

Degree Master in Social Work: Specialty families

Credit: 54

Curriculum

Program: SOCIAL WORK

Course Code Course Title Credits Requirements

First term

SOWO 500 Human behavior and Social Environment I 3

SOWO 510 Fundamentals of Professional Practice in Social Work I 3


SOWO 512 PRACTICUM I: Social Work Practice I 3

Second term

SOWO 507 Human behavior and Social Environment II 3 SOWO 500

SOWO 511 Fundamentals of Professional Practice in Social Work II 3 SOWO 510

SOWO 512 Contd. PRACTICUM I: Social Work Practice I 0

Third term

SOWO 504 Social policy and Social welfare services 3

SOWO 505 Research in Social Work 3

SOWO 513 PRACTICUM II: Social Work Practice II 3 SOWO 512

Fourth term

SOWO 506 Analysis of Social reality, oppression and Social justice 3

SOWO 513 Contd. PRACTICUM II: Social Work Practice II 0

Fifth term

FSWO 642 Psycho Social And Legal Aspects Of Violence In The Family 3

FASW 670 Family Therapy I 3

FASWO 680 PRACTICUM III: Social Work Practice Families * 3

Sixth term

FASW 671 Family Therapy II 3

FASW 672 Intervention with Couples 3

FASW 680 PRACTICUM III: Social Work Practice Families (cont.) 0

Seventh term

FASW 673 Intervention With Children And Adolescents 3

FASW 674 Intervention With Older Adults 3

FASW 681 PRACTICUM IV: Social Work Practice Families * 3

Eighth term

FASW 675 Professional Practice Evaluation 3

FASW 681 PRACTICUM I V: Social Work Practice Families CONT. 0

Comprehensive Exam March/October by approving 51 credits



School of Social Sciences and communications

Degree Master in Social Work: specialty Forensic Social Work

Credit: 54

Curriculum

Program: SOCIAL Work

Course Code Course Title Credits Requirements

First term

SOWO 500 Human Behavior and Social Environment I 3

SOWO 510 Fundamentals of Professional Practice in Social Work I 3

SOWO 512 PRACTICUM I: Social Work Practice I 3

Second term

SOWO 507 Human Behavior and Social Environment II 3 SOWO 500

SOWO 511 Fundamentals of Professional Practice in SOCIAL work II 3 SOWO 510

SOWO 512 PRACTICUM I: Social Work Practice I (CONT.) 0

Third term

SOWO 504 Social Policy and Social Welfare Services 3

SOWO 505 Research in Social Work 3

SOWO 513 PRACTICUM II: Social Work Practice II 3 SOWO 512

Fourth term

SOWO 506 Analysis of social reality, oppression and social justice 3

SOWO 513 PRACTICUM II: Social Work Practice II (CONT.) 0

Fifth term

FSWO 600 Fundamentals of Forensic Social Work 3

FSWO 610 Legal aspects and jurisprudence in forensic SOCIAL work 3

FSWO 650 PRACTICUM III: Forensic Social Work Practice 3

Sixth term

FSWO 612 Forensic Social Evaluation 3 FSWO 600 FSWO 610

FSWO 635 Forensic Approach to Substance Abuse 3

FSWO 650 PRACTICUM III: Forensic Social Work Practice (CONT.)

0

Seventh term

FSWO 625 Writing Of Reports And Expert Testimony 3 FSWO 610 FSWO 612

FSWO 630 Application of The Diagnostic Criteria of Mental Disorders 3


VII. Admission Requirements

a. Evidence of a baccalaureate degree in Social Work from a college or university accredited by a

CSWE, a non-accredited Social Work baccalaureate or evidence of the baccalaureate degree in

another discipline.

b. Overall average of 3.00 or higher on a scale of 4.00

c. Deliver the following to the Admissions Office:

1. Application for admission completed in all its parts

2. Official copy of the academic records of previous university studies.

3. Three (3) letters of recommendation, containing opinions on the chances of success of the candidate in graduate studies (the forms included in the application for admission will be used).

4. Written about the professional and educational goals.

5. Send the corresponding payment for the admission fee with the Admission Application (it is not refundable).

Once the above requirements have been met, the student will be cited for an interview with the

Program Admission Committee.

A. Course Validation:

Transfer students have the option of validating courses taken no more than 10 years prior to

admission for equivalent courses offered at Universidad Ana G. Méndez Gurabo campus. The

students must have a minimum grade of C in each course. The Social Work Program follows the

academic standards of the Universidad Ana G. Méndez Gurabo campus. Students who are

admitted to our program receive and initial orientation in which they are informed about our

criteria for evaluating their academic and professional performance. It is the policy of the

program that any course of the program may be validated for work experiences or life

experiences such, but not limited to volunteering in NGOs, community activities, among others.

FSWO 660 PRACTICUM IV: Practice Of Forensic Social Work 3 FSWO 650

Eighth term

FASW 675 Professional Practice Evaluation 3

FSWO 660 PRACTICUM IV: Practice of Forensic Social Work (CONT.) 0

Comprehensive Exam March/October by

approving 51 credits


addition to the orientation, they are advised to access the program´s link at the UAGM, website

to find our policies for admission, retention and termination. Students who do not comply with

the academic norms will be referred to academic advisor. The student record will be evaluated

for recommendation on course repetitions to improve the GPA. If after one year the student

does not meet the require GPA, will be terminated.

B. Policies and procedures used for awarding advanced standing:

The UAGM Gurabo Master Program admission criteria guarantee that advanced standing is

awarded only to graduates holding degrees from baccalaureate social work programs accredited

by the Council on Social Work Education (CSWE), to complete the master's degree in one year.

In this case, the curriculum is designed to take the 27 specialty credits and meet 500 hours of

supervised practice. In this sense, the 27 credits of the core component will be validated, after

evaluating the official copy of the academic records and the content of the courses taken by the

applicant to confirm that he/she approved the required courses of the Baccalaureate in Social

Work in a University accredited by the Council on Social Work Education (CSWE).

C. Not to repeat policy:

It is the policy of the Department of Social Work that students who are admitted to the master's

program do not repeat thematic content previously acquired in their baccalaureate courses. The

Master’s Program admits students who do not have a baccalaureate in Social Work or who come

from a baccalaureate not accredited by the Council on Social Work Education. These students

are considered students who have not mastered the Professional Competencies of the CSWE,

since their programs are not based on them. Those students must complete 900 hours of

supervised practice and 54 credits, of which 27 corresponds to core courses, identifying these

as a component of fundamentals and methodologies of the general practice of social work.

These courses contain the foundations of Social Work and generalist methodologies aligned to

the competencies of the CSWE, advanced literature, teaching techniques and evaluation of

greater complexity, responding to the fact that the master’s students come with analytical and

critical conceptualization skills superior to an undergraduate student. The will completed the

degree in two years.


D. Not Grant Social Work course credit

It is the policy of the program we do not grant social work course credit for life experience or

previous work experience.

E. Transfer students:

Transfer students are considered for admission must meet the admission requirements of the

UAGM Gurabo Social Work Master Program explained above. Transfer courses must be from

an accredited Council on Social Work Education University. The student must not be subject to

academic or disciplinary sanctions by the institution of origin and must satisfactorily pass an

interview with the SW Master Program Coordinator.

The student must submit two official credit transcripts with admission application and description

of each approved courses of the graduate institution of origin. In order to transfer credit they

must have approved at least three credits from Council on Social Work Education accredited

university with a minimum academic index equivalent to 3.00 in a scale of 4.0. Credits validated

as credits attempted and will not be considered the retention index. Students who are transferring

from a CSWE accredited university outside of Puerto Rico must submit a course catalog from

the previous institution.

F. Readmission Conditions: Have interrupted the studies for a semester or more.

a. Have an accumulated academic index equal to or higher than the retention rate

b. Approve the percent of credits required and the total of credits attempted.

c. Have completed the period of suspension due to academic index, credits accumulated or

by disciplinary motive, if it were the case.

d. Have the authorization of the corresponding program coordinator.

e. Meet the requirements of the master's program at the time of applying for admission.

VIII. Field Practice

A. Criteria and procedures for the admission of students to supervised practice courses Admission requirements:

1. Enrolled in the Master Program in Social.


2. Have a minimum average of 3.00.

3. Attend an individual interview and orientation meetings for the Practice as determined by the Practice Coordinator.

4. Delivery of documents required by the program and agencies, such as but not limited to Certificate of Health, Certificate of Criminal Record, and Certificate of Verification of Criminal History of Providers of Care Services for Children and Elderly Persons of Puerto Rico (Law 300), two 2X2 photos.

5. Write an essay of a minimum of 400 words where you address: your interest in the academic specialty you will study, knowledge and skills to contribute to the practice center, as well as those aspects with which you identify difficulty to work.

6. Supervised Practice Course of other Universities will not be validated without an academic evaluation and it will be certified that the student complies with the required in our curriculum; as well, work experiences will not be validated in substitution of the Supervised Practice. For the complete specific policy, refer to Supervised Practice Manual page 22.

IX. Grade Requirement

1. Complete 54 credits of the curriculum with a minimum of a 3.00 GPA.

2. Complete the supervised practice courses with a grade of A or B. (900 hours)

3. Passed the two comprehensive exams with 75% or more.

4. File the application for graduation in the Office of the Registrar according to the date established in the calendar

X. Comprehensive Examination:

The Master’s in Social Work Program of the Universidad Ana G. Méndez Gurabo campus uses

two broad methods for the evaluation of the competencies developed throughout the program:

The Comprehensive Examination and the Specialized Application Examination. The

Comprehensive Examination focuses on the assessment of the knowledge acquired on the

foundation of the discipline and of the profession. The Specialized Application Examination is

designed to assess specialized competencies related to assessment and intervention process.

The Comprehensive Test is offered twice a year, in October and March, on dates determined by

the Program of Social Work. The student must submit an application (Appendix A) to the

Department of Social Work, no later than 30 days before the date on which it is administered.


You must also pay the charges established by the institution, before being authorized to take it.

It is the responsibility of the student to present the original Treasury payment receipt (Appendix

D), along with his request for a comprehensive examination, within the term described above.

The application for the Comprehensive Test will be evaluated by the Program Coordinator, who

will determine if the student meets the minimum criteria to be admitted to the program. The result

of this evaluation will be notified (Appendix C) to the student at least 15 days before the

administration of the exam, to his official email, provided by the University. The criteria for the

evaluation of the application to take the Comprehensive Exam are the following:

1. Be taking or having passed the course of the first supervised practice conducted in an agency or entity designated by the institution. 2. Have an average in their graduate courses of 3.00 points or more. 3. Do not have incomplete courses required by their curriculum. 4. Be a student with active status.

XI. Specialty Academic Profile of graduates

a) The Master's Degree in Social Work, specializing in Forensic Social Work, is designed

that upon completion the graduate will:

i. Analyze the functional, evolutionary and behavioral aspects of individuals, families, groups, communities and society, as well as structural factors, oppression and socioeconomic injustice. ii. Demonstrate knowledge of ethnic, cultural, class, gender, sexual orientation, physical and mental ability, age and nationality, as well as the social, political and economic context of the Puerto Rican reality, which contextualizes the social work practice. iii. Apply knowledge about the conceptual foundations and methodological tools of qualitative, quantitative and mixed social research, and its application to Social Work. iv. Apply values, ethical aspects and standards in the exercise of the profession. v. Analyze the jurisprudence and legislation that has impacted the practice of Forensic Social Work. vi. Describe and distinguish the organizational structure of the Justice System, the procedures in the rooms for minors and families.


b) The Master's Degree in Social Work with Families is designed that upon completion the graduate will:

i. Understand and integrate the theories related to human behavior and the social

environment and the relationship and influence of biopsychosocial and spiritual factors in social systems.

ii. Critically analyze the circular interrelation between the micro levels (individuals and families), mezzo (groups) and macro (organizations, communities and society).

iii. Understand the forms and mechanisms of oppression and discrimination and

recognize the degree to which cultural structures and values, including social, economic, political and cultural exclusions, can oppress, marginalize, alienate or create privileges and power.

iv. Critically identify and analyze the impact of social, local, state and federal policies

on welfare, the provision of services and access to people's services.

v. Understand the value base, ethical standards, history, as well as the laws and regulations that impact the practice of the Social Work profession at the micro, mezzo and macro levels.

vi. Make ethical decisions applying the standards of the Code of Ethics of the CPTSPR

and the NASW, as well as the laws and regulations of the profession, models for the analysis of ethical dilemmas and ethical decision making.

vii. Demonstrate professional conduct in its projection, appearance and oral, written

and electronic communication.

viii. Carry out a professional practice based on evidence and demonstrate skills by accessing information sources, assessing their quality and scientific relevance and achieving the selection of best practices.

ix. Demonstrate competence by integrating specialized theoretical-methodological

knowledge and advanced skills in the process of establishing the professional relationship, assessment and effective intervention with children, adolescents and older adults, in diverse practice contexts, framed in the ethical principles of the profession and an attitude of respect for diversity.

x. Demonstrate competence by integrating specialized theoretical-methodological

knowledge and advanced skills in: the process of establishing the professional relationship, the assessment and effective intervention with couples and diverse families in heterogeneous practice contexts.


xi. Integrate and apply the scientific methodology when evaluating the effectiveness of professional practice, within the ethical principles of the profession and evidencing respect for human diversity.

XII. Standards for Academic Progress

The Social Work Master Program, governs its rules of academic progress according to established

standards in the UAGM Gurabo campus Manual of Academic Standards for Graduate Programs. These

documents are available to all students and set the procedures and regulations the students need to know.

You may access it at http://ut.suagm.edu/sites/default/files/uploads/Asuntos-Academicos/normas-

academicas/Normas_Acad_Prog_Maestrias_2013_r2.pdf in these documents you can find information

related to: academic performance, suspensions and appeals procedures.

The Master Program Coordinator provides guidance to students who are identified at risk of failing to meet

academic standards as a preventive measure. In these orientations, situations that may be affecting the

academic achievement of the student are identified, as well as providing alternatives for a better academic

progress.

XIII: professional advising policies and procedures

XIII. Student’s rights and Responsibilities

The Manual of Academic Standards for Graduate Programs consists of 40 articles. The Student

Regulations Manual has 10 articles. These documents are available to all students and set forth the rights

of students, along with corresponding responsibilities. You may access it at

http://ut.suagm.edu/es/academia/normas-academicas

Those documents also address issues associated with the relationship between the student and the

University. It provides information on protection in academic pursuit, and privacy of records, sets forth all the

conditions for responsible behavior on the campus, lists the various appeal and grievance procedures

available to students, and includes a section on student discipline with control and discipline of college

students. This document complies with relevant federal regulations such as the awarding of financial aid,

protection, privacy of records, and equal access/equal opportunity.

A. No discrimination policies

Social Work Master Program commitment is to provide equal opportunity to all students in the

learning environment without regard to their age, class, color, culture, disability, ethnicity, gender, gender

http://ut.suagm.edu/sites/default/files/uploads/Asuntos-Academicos/normas-academicas/Normas_Acad_Prog_Maestrias_2013_r2.pdf

http://ut.suagm.edu/sites/default/files/uploads/Asuntos-Academicos/normas-academicas/Normas_Acad_Prog_Maestrias_2013_r2.pdf

http://ut.suagm.edu/es/academia/normas-academicas


identity and expression, immigration status, political ideology, race, religion, sex and sexual orientation. In

the Social Work Master Program we state that quality teaching respects and affirms diversity and cultural

identity (including gender identity) and optimizes educational opportunities.

In accordance with the UAGM Gurabo Institutional Values Statement, Social Work Master Program

commitment is to provide equal opportunity to all students in the learning environment without regard to

their age, class, color, culture, disability, ethnicity, gender, gender identity and expression, immigration

status, political ideology, race, religion, sex and sexual orientation. In the Social Master Program

Handbook, we state that quality teaching respects and affirms diversity and cultural identity (including

gender identity) and optimizes educational opportunities. The SW Master Program Student Handbook

assures that there is no discrimination, neither prejudice actions in the admissions process, advising, and

all other academic aspects of the program. The UT Annual Security Report, identify some of the categories

of prejudice not tolerated or accepted in our university (page 6) as:

• Race: A preformed negative attitude towards a group of people who have common physical

characteristics, genetically transmitted by descent and inheritance that distinguish them as

a different division of the humanity.

• Gender: A preformed negative opinion or attitude toward a group of people because those

people are men or women.

• Religion: A preformed negative opinion or attitude towards a group of people who share the

same religious beliefs about the origin and the end of the universe and the existence or non-

existence of a Supreme Being.

• Sexual Orientation: A preformed opinion or attitude negative towards a group of people

based on their sexual attraction, and ability to respond to members of their own sex, or

members of the sex opposite.

• Race / National Origin: A preformed negative opinion or attitude toward a group of people

of the same race or national origin that share common characteristics or similar,

languages, customs and traditions.

• Disability: A preformed negative opinion or attitude towards a group of people based on

their deficiencies or physical or mental problems, whether said disability temporary or

permanent, congenital or acquired by inheritance, accident, injury, old age or illness.


B. Institutional policies

The institutional policies are available at the following website:

http://ut.suagm.edu/es/academia/art%C3%ADculo-iv-deberes-de-la-comunidad-universitaria

• Management protocol of violence in the workplace

• Policy on Sexual Harassment at Work

• Policy for a Free Community Alcohol and Controlled Substances

• Acceptable Internet Use Policy

• Policy for appropriate use of Electronic Mail Sy

C. Grievance policies and procedures

Students of the master's program in Social Work have the right to complain about any situation that

they understand impact their academic progress. For this, they must make the contacts in this

order.

• Academic Affairs (thematic content, evaluations in the classroom)

o Course faculty

o Program Coordinator

o Department Director

o Dean of the School

o Dean of Student Affairs

o Vice-Chancellor for Academic Affairs

o Chancellor

• Matters related to supervised practice courses

o Coordinator of Supervised Practice




o Vice-Chancellor r for Academic Affairs

o Chancellor

• Administrative matters (sequence of studies, enrollment)

o Student Services Officer

http://ut.suagm.edu/es/academia/art%C3%ADculo-iv-deberes-de-la-comunidad-universitaria


o Program Coordinator





o Chancellor

• Issues related to services (academic and administrative)





o Chancellor

To do this, they must request meetings through a phone call or email where they state the interest of the

meeting and the issues they are interested in attending.

Documents

Student handbook/ rev. january 2020 - documento.uagm.edu