Student Handbook

www.mabm.co.uk

StudentHandbook

Middlesex Academy of Business and Management

www.mabm.co.uk2

This publication is for informational purposes only. Whereas every effort has been made to ensure that the information given herein is accurate at the time of going to press, the Middlesex Academy of Business and Management (MABM) accepts no responsibility or liability for any errors or omissions featured in the publication. Published August 2010.

Copyright © 2010 by Middlesex Academy of Business and Management Ltd, 10 Oxford Road (Ground Floor), Wealdstone, Harrow, Middlesex HA3 7RG, United Kingdom. Middlesex Academy of Business and Management, All rights reserved. This publication is protected by Copyright and permission should be obtained from the Middlesex Academy of Business and Management prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise.

For information regarding permission(s), write to: Middlesex Academy of Business and Management.

Student Handbook

Copyright © Middlesex Academy of Business and Management 3

Message from Principal 4Message from Chief Executive 5Message from Director of Operations 6Purpose of Student Handbook 7About MABM 8The Admission Process 9Academic terms 10Programme Summary Sheet 11Programme Entry Requirements Summary Sheet 14English Language Requirements 16Health & Safety Policy 17Equal Opportunities Policy 20Guidelines for Students 22Fees Payment Policy 27Refund Policy 28Terms and Conditions 29Frequently Asked Questions (FAQ) 31

Table of Contents


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Message from Principal

Welcome to Middlesex Academy of Business and Management (MABM)

At Middlesex Academy of Business Management, we are committed to academic excellence and shaping the future of all our UK and international students. Our expectation is that every student be given maximum opportunity to achieve his or her highest potential and ultimately be given the best pathway to success. MABM offers an academy culture infused with compassion, cooperation, collaboration and a truly international environment. We strongly believe in building and sustaining a sense of academy community. Furthermore, our objective is for students to understand their relationship to others in local, national and international communities and to strive to become responsible and insightful global citizens.

MABM proactively researches trends in potential as well as current career possibilities along with the needs of our students to provide a valuable, flexible and effective curriculum. Education and corporate training programmes are essential elements to meeting the needs of students, professionals and employers around the globe. The training programmes we provide are designed with quality, progression and the future success of all participants in mind.

Our MABM staff is comprised of experienced educators and administrators who hold local and international qualifications and expertise. Their passion and commitment toward enriching the lives of students demonstrate the need for creating and sustaining positive relationships that fosters high achievement. Emphasis on mutual respect and understanding sets a standard of discipline and responsibility towards an equitable and nurturing learning environment. Our structure allows for individualised attention and encourages team-building skills inside and outside the classroom.

The educational program and resources available at MABM allow teachers and students to challenge each other creating a continually evolving educational environment. Classroom experiences are enriched with opportunities for real, face-to-face exploration of the theories and ideas taught as well as the exploration of the environment in which students are living. MABM is focused on creating well-rounded individuals who are adequately prepared to embark on their bright futures and achieve their goals.

Our website offers a sense of what we represent as an academy community. We strongly encourage visits and partnerships with schools and organisations within the UK and internationally. Our commitment will always be in favour of our students with the aim of providing a valuable education for all. We sincerely hope you will become familiar with our programs and we appreciate your interest in our academy.

Ms Ashley Collins Couchois MA

Principal

Student Handbook


Message from Chief Executive

Welcome to the Middlesex Academy of Business and Management (MABM) family.

Our mission is to develop competent and relevant manpower for the 21st century needs of trade, business and industry. We aim to focus on professionalism, internationalism and the development of global citizens.

MABM graduates can look forward to multiple career opportunities across the financial, business and commercial sectors. MABM has an excellent faculty team dedicated to teaching, training and consultancy, ensuring students enjoy their time at MABM and attain their objectives.

The vision of MABM is to be recognised as one of the most sensitive and capable institutes of higher and further education in the UK, fulfilling all aspirations and expectations of students.

I am confident that with excellent support, holistic education, global relevance and contemporaneous curriculum, MABM students will be highly able to counter the challenges of the future and emerge as reputed professionals in their chosen area of expertise.

MABM offers a good number of reasons to take pride in belonging to it. I look forward to welcoming you into our family.

Mr Shamir Shah FCCA

Chief Executive


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Message from Director of Operations

Thank you for expressing an interest in the Middlesex Academy of Business Management (MABM).

At MABM, we offer a broad range of academic and professional courses – specialising in business administration, management and accounting. My vision is to make MABM, a globally visible centre for excellence in management, business and professional education, ensuring all our students are equipped with the necessary skills and knowledge to compete in the global economy.

MABM is genuinely committed to providing quality programmes that are sound in concept and delivered by a competent and dedicated faculty. My goal is to ensure that all students receive a solid foundation in their chosen discipline, which in turn will help them to gain employment in their chosen field.

I wish you success in your application process and look forward to welcoming you to the Academy.

Uttam Dey MSS, MBA, LIMIS, CTCL, ACQI

Director of Operations

Student Handbook


Purpose of Student Handbook

The Student Handbook is intended to help students to understand what the Academy offers to them, what are their rights, how they can access services, what are the responsibilities of the Academy towards its students, what are the responsibilities of the students, how they should perform their responsibilities and how they should deal with what happens during their course of studies. It therefore contains all the basic information students need to know about the Academy.

While the handbook provides key information on all aspect of the Academy life, students are strongly advised to keep their copy safely so that, should the need arise, they can refer to it.


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About MABM

IntroductionThe Middlesex Academy of Business and Management (MABM) is an independent further and higher education institution for international students, from a range of social and ethnic backgrounds.

We offer a broad range of academic and professional courses – specialising in business administration, management and accounting. The philosophy of the Academy is to ensure students learn through both theoretical teaching and practical application of their area of study.

Our missionThe world is changing, as are the methods of teaching and nature of educational needs. There is a need to create world-class education to meet these global challenges. MABM’s mission is to provide quality teaching in the fields of business, management and accounting, so that our students can become just and confident global citizens in the world of business and finance.

To ensure quality education, we have created a well-organised and fully resourced educational environment – which includes experience and qualified staff, well-equipped classrooms, a library and computing lab.

Our visionWe aim to be a globally respected further and higher education institution for both home and international students, providing quality learning opportunities and a springboard for students to launch their careers to new heights.

We will actively promote diversity and innovation in teaching and learning methods, so that our students not only receive value for money but also the opportunity to fulfil their potential to become future leaders in their chosen field.

Student Handbook


The Admission Process

Admission Procedure for International StudentsPROSPECTIVE STUDENTS MUST COMPLETE AN APPLICATION FORM AND PROVIDE THE FOLLOWING DOCUMENTS:

� Two passport sized photograph (not less than six months old).

� Copy of passport (all pages).

� Copies of previous academic qualifications (certificates & transcripts).

� IELTS/PTE/Any other English Proficiency Examination Certificate.

� Work experience certificate copies, if any.

� Draft made payable to Middlesex Academy of Business and Management for a non-refundable registration fee of £35 pounds.

An application form can be obtained by either downloading it from the Academy’s website www.mabm.co.uk or by making an email request to [email protected].

A senior member of staff will check the completed application and documentation, and if the applicant is deemed suitable an interview will be conducted via Skype to verify their suitability.

If the applicant is successful, the Academy’s administration team will issue a payment agreement and a conditional offer letter, with conditions relating to the required deposit for course, English language requirements and pending of qualifications etc.

On meeting the conditions, the Academy will issue an enrolment letter with Confirmation of Acceptance for Studies (CAS) number that confirms your place on the course.

All international students may apply for their entry clearance at this time, using the enrolment letter issued by the Academy.

Admission Procedure for International Students already in the UKSTUDENTS, WHO WISH TO CHANGE THEIR COLLEGE AND BE ADMITTED TO MABM, MUST SUBMIT A COMPLETED APPLICATION FORM AND PROVIDE THE FOLLOWING DOCUMENTS:

� Two passport sized photograph (not less than six months old).

� Copy of passport (all pages) and visa status.

� Copies of previous academic qualifications (certificates & transcripts).

� IELTS/PTE/Any other English Proficiency Examination Certificate.

� Work experience certificate copies, if any.

� A letter from the previous college (if applicable).

� Cash, cheque or credit/debit card payment to Middlesex Academy of Business and Management for a non-refundable registration fee of £35 pounds.

An application form can be obtained by either downloading it from the Academy’s website www.mabm.co.uk or by making an email request to [email protected].

On receiving the application form and documentation, the Academy will verify the documents Academy. If the Academy is satisfied with the submitted documents, the applicant will be invited to attend an interview and if successful the same procedure for international students based outside the UK will be followed.


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MABM offers three/two academic terms depending on the particular awarding body`s programme structure. Students have to choose one course provider and select session to start their studies from of the three sessions January, May and September.

For IAM, ICM, LCM, OCR and othersSessions

January, May and September.

Enrolments

Throughout the year.

Class start

January, May and September.

For ACCA Sessions

January and September.

Enrolments

Throughout the year.

Class start

January and September.

Session breakThe Academy maintains a session break in between each session.

Study hoursTo satisfy UKBA regulations, a full time student must attend a minimum of 15 hours class room based teaching session per week.

Academic terms

Student Handbook


Title Awarding bodyQCF/NQF

LevelDuration(Months)

1 ACCA - Association of Chartered Certified Accountants

Association of Chartered Certified Accountants (ACCA) - www.accaglobal.com29 Lincon’s Inn Fields, London WC2A 3EE

7 36

2 Preparing to Teach in the Lifelong Learning Sector (PTLLS)

Education Development International (EDI)www.ediplc.comInternational House, Coventry CV3 4PE

3 – 4 6 weeks

3 Diploma in Administrative ManagementThe Institute of Administrative Management (iam)www.instam.org6 Graphite Square, Vauxhall Walk, London, SE11 5EE

4 12

4 Advanced Diploma in Administrative Management

The Institute of Administrative Management (iam)www.instam.org6 Graphite Square, Vauxhall Walk, London, SE11 5EE

5 12

5 Diploma in Accounting & FinanceInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

5 12

6 Advance Diploma in Accounting & Finance

Institute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 12

7 Certificate & Diploma in Business StudiesInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

4 – 5 12

8 Advanced Diploma in Business StudiesInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 12

9 Certificate & Diploma in Hospitality Management


4 – 5 12

10 Advanced Diploma in Hospitality Management


6 12

11 Certificate & Diploma in Professional Computing & Information Processing


4 – 5 24

12 Advanced Diploma in Professional Computing & Information Processing


6 12

13 Certificate & Diploma in Legal StudiesInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

4 – 5 12

Programme Summary Sheet


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14 Advanced Diploma in Legal StudiesInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 12

15 Graduate Diploma in Legal StudiesInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 12

16 Diploma in MarketingInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

5 9

17 Advanced Diploma in MarketingInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 9

18 Graduate Diploma in MarketingInstitute of Commercial Management (ICM)www.icm.ac.ukICM House, Ringwood, Hampshire BH24 3BA

6 12

19 Certificate & Diploma in Tourism and Business Studies


4 – 5 12

20 Advanced Diploma in Tourism and Business Studies


6 12

21 Higher & Professional Diploma in Business Management & Marketing

London Centre of Marketing (LCM)www.lcmuk.comBuckingham House East, Middlesex HA7 4EB

4 – 5 12

22 Graduate Diploma in Business Management & Marketing


6 12

23 Higher & Professional Diploma in HR Development & Marketing


4 – 5 12

24 Graduate Diploma in HR Development & Marketing


6 12

25 Higher & Professional Diploma in Sales & Marketing Management


4 – 5 12

26 Graduate Diploma in Sales & Marketing Management


6 12

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27 Higher & Professional Diploma in Travel & Tourism Marketing


4 – 5 12

28 Graduate Diploma in Travel & Tourism Marketing


6 12

29 Higher & Professional Diploma in Public Relations & Marketing


4 – 5 12

30 Graduate Diploma in Public Relations & Marketing


6 12

31 Higher & Professional Diploma in Entrepreneurship & Marketing


4 – 5 12

32 Graduate Diploma in Entrepreneurship & Marketing


6 12

33 Diploma in Administration (OCR)Oxford Cambridge and RSA (OCR)www.ocr.org.uk1 Hills Road Cambridge CB1 2EU

4 12

34 Certificate in Teaching in the Lifelong Learning Sector (CTLLS)

Oxford Cambridge and RSA (OCR)www.ocr.org.uk1 Hills Road Cambridge CB1 2EU

3 – 4 6

35 Diploma in Teaching in the Lifelong Learning Sector (DTLLS)

Oxford Cambridge and RSA (OCR)www.ocr.org.uk1 Hills Road Cambridge CB1 2EU

5 12


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Title Awarding Body QCF/NQF Level Entry Requirements

ACCA Association of Chartered Certified Accountants 7

� Two ‘A’ levels and 3 GCSEs or equivalent in 5 separate subjects including English and Mathematics

� Certified Accounting Technician (CAT) qualification, / Intermediate Level (complete)

� AAT (UK) Intermediate (complete) � BTEC National Certificate (any subject) � Advanced GNVQ (any subject) � NVQ Level 3 / 4 (any subject) � A degree (from a recognised institution in any subject) � ACCA Certified Diploma in Accounting and Finance � Diploma in Financial Management (complete)

PTLLS Education Development International (EDI) 3 – 4

� A good standard of maths and English. � Hold a relevant vocational or academic qualification in their

specialist subject. � No criminal convictions that would prevent them from

working with young people or vulnerable adults as a teacher/tutor/trainer

IAM - Diploma The Institute of Administrative Management 4

� IAM certificate � Three GCE ‘A’ levels together with four GCSEs grade C or

above including math’s and English � An ‘access’ certificate from UK college of further education or

Universities � Students whose previous medium of instruction was not

English must have IELTS 5.5

IAM – Advanced Diploma

The Institute of Administrative Management 5

� Iam Diploma � Other recognised qualifications of approved UK or overseas

institutions of Higher Education � Students whose previous medium of instruction was not

English must have IELTS 6.0

ICM – Certificate Institute of Commercial Management 4

The minimum age for registration for this programme is 18. Applicants should have attained the following entry qualifications:

� English GCSE/O level grade C or above � Maths GCSE/O level grade C � Any qualification equivalent to one of the above.

ICM – Diploma Institute of Commercial Management 5

The minimum age for registration is 18. � The ICM Certificate � One GCE A-level plus Three GCSEs (or equivalents) � Five GCSEs at grades A, B or C (or equivalents) � A suitable BTEC National Award � Any qualification equivalent to one of the above.

ICM – Advanced Diploma

Institute of Commercial Management 6

The minimum age for registration for this programme is 18. � The ICM Diploma or an equivalent level � A suitable BTEC National Award � Any qualification equivalent to one of the above.

Programme Entry Requirements Summary Sheet

Student Handbook


Title Awarding Body QCF/NQF Level Entry Requirements

ICM – Graduate Diploma

Institute of Commercial Management 6

The minimum age for registration for this programme is 18. � The ICM Diploma or an equivalent level � A suitable BTEC National Award � Any qualification equivalent to one of the above.

LCM – Higher Diploma London Centre of Marketing 4

Applicants must have obtained: � Business qualification (or other related subject) at level 3 or

higher. � Diploma or equivalent

LCM – Professional Diploma London Centre of Marketing 5

Applicants must have obtained: For direct entry to Professional Diploma, applicants must have obtained:

� Higher Diploma or equivalent.

LCM – Graduate Diploma London Centre of Marketing 6

Applicants must have obtained: For direct entry to Graduate Diploma, applicants must have obtained:

� Professional Diploma or equivalent

OCR – Diploma Oxford, Cambridge and RSA 4 Students must hold a minimum Level 2 qualifications or equivalent in English and maths. All students are also required to take an initial assessment.

OCR – CTLLS Oxford, Cambridge and RSA 3 – 4

All students must have: � A minimum Level 2 English and maths qualifications or

equivalent. � The PTLLS qualification and Level 3 subject qualification. � Minimum of 30 hours teaching practice for duration of

course. � No criminal convictions that would prevent them from


OCR – DTLLS Oxford, Cambridge and RSA 5

All students must have: � A minimum Level 2 English and maths qualifications or

equivalent. � The PTLLS qualification and Level 3 subject qualification. � Minimum of 150 hours teaching practice for duration of

course. � No criminal convictions that would prevent them from



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English Language Requirements

You must provide evidence that your command of the English language is suitable for entry to our courses. A pass in one of the following is the minimum requirement:

� GCE English Language at Grade C or above

� International GSCE English at Grade C or above

� IELTS – Score 5.0 or above

� TOEFL – 480–510 (Paper Test) or 153-180 (Computer Base) or 53-64 (Internet-based Test)

� Pearson Test of English (PTE) – 38 or above

� EDI - ESOL Level 1 or JETSET Level 5

� LCCI International Qualifications - English for Business (EFB) - Pass at Level 3

� LCCI International Qualifications - English for Commerce (EFC) - Pass at Level 3

� Cambridge Overseas School Certificate: Minimum Grade C

� Scottish Certificate of Education Standard Grade English: Minimum Grade C

� Scottish Certificate of Education - Higher Grade English: Minimum Grade D

� East African Certificate of Education: Minimum Grade C

� Kenyan Certificate of Secondary Education (KCSE): Minimum Grade C

� Students who have studied for their degree in India, Pakistan or Bangladesh and have scored above 45% in English in Standard 12 (Higher Secondary) are deemed as meeting our English requirements

� Sri Lanka GCE O Level: Minimum Credit

� Uganda Certificate of Education: Minimum Grade 6

� West African Examinations Council School Certificate (WAEC SSCS): Minimum Grade C/6

� Zambian Secondary School Certificate: Minimum Grade 6

We accept PTE Academic and IELTS scores. In order for MABM to verify your scores, please ensure that your test was taken within the last two years.

If you hold a qualification that is not listed, please contact the college via email [email protected] to find out whether it is acceptable.

English Language Equivalency TableRecently UKBA changes have affected the requirements for English courses for international students throughout the UK. Entry requirements are described using the Common European Framework of Reference for Languages (CEFR). The table below explains the levels in more detail.

EnglishAbility

CEFRLevel

IELTSTOEFLPaper

TOEFLIBT

TOEELCBT

PTEScore

ESOLLevel

CambridgeExams

Type of Visa Required for Course

Highest B2 5.0–6.0 477–510 53–64 173–210 38 or above 1 FCE General Student Visa

Student Visitor VisaLowest B1 3.5–4.5 425–475 32–50 113–152 30–37 Entry 3 PET

If you/your family/your employer are paying your tuition fees and wish to study for more than six months, the minimum level at which you may study English Language is CEFR Level B2. In order to join a course at this level you must have already achieved CEFR Level B1 – equivalent to IELTS 3.5 overall. To be accepted we will require a formal English result, such as IELTS, TOEFL or a British Council Placement Test.

Student Handbook


Health & Safety Policy

Middlesex Academy of Business and Management (MABM) has a ‘duty of care’ to ensure, as far as reasonably practicable, that the health safety and welfare of employees, students or other individuals, will not be placed at risk either by the condition of the building, or the conduct of activities within the control of MABM.

MABM therefore accepts it has a duty to ensure that necessary organisation, equipment and training is provided to fulfill this obligation.

Policy Statement MABM must fulfill its duty, in the conduct of its business operations, to ensure that it is a safe and healthy work and study environment for all employees and students.

This is the policy statement has been prepared in accordance with the Health & Safety at Work Act 1974.

� MABM has made sufficient arrangements to control the risks of any health and safety matters which may arise at work or when studying.

� MABM arranges induction for employees and students on matters affecting their health and safety.

� MABM will ensure safe handling and correct use of substances in the workplace.

� MABM will provide information, instruction and supervision in matters relating to health and safety at work.

� MABM ensure that all employees are competent to do their tasks in case of emergency.

� MABM will work towards a safe place for work and study, and place priority upon accident prevention.

� MABM’s Health & Safety Policy will be reviewed by the Health and Safety Committee and revised as necessary at regular intervals.

Legislative Framework Health & Safety at Work etc Act (HASAWA) 1974

Responsibilities An effective health and safety policy requires the full collaboration and co-operation of all employees and students. Everybody is required to read this policy and

accept their own personal responsibility for health and safety at work or when studying in MABM premises.

It is the responsibility of the Senior Management Team to:

� Maintain the spirit of the principles incorporated in the relevant legislation to ensure the safest systems of work and a safe, healthy work and study environment.

� To enlist the active interest, participation and support of employees in promoting good standards.

The Director of Operations accepts ultimate responsibility for health and safety within the Academy as a whole, and is responsible for maintaining a continuous and critical scrutiny of working conditions throughout the workplace, reviewing safety performance and promoting safer working.

It is the responsibility of every employee to:

� Take reasonable care for the health and safety of him/herself and of fellow employees and to report any hazard which cannot be controlled personally

� Co-operate with the organisation by observing safety rules and complying with any measures designed to ensure a safe and healthy working environment.

� All managers and employees generally are expected to support and implement this policy wholeheartedly.

It is the responsibility of every student to:

� Take all reasonable care for the health and safety of him/herself and of fellow students and to report any hazard, which cannot be controlled personally.

� Co-operate with the Academy by observing safety rules and complying with any measures designed to ensure a safe and healthy study environment.

ImplementationHealth & safety risks arising from our work activities

Risk assessments will be undertaken and resolved by the Director of Operations.


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Consultation with employees

Any arising Health and Safety issues will be discussed with the employees in staff meetings.

Safe equipment

The Director of Operation is responsible for checking that new equipment meets health and safety standards before it is purchased.

Administrative staff will be responsible for managing the maintenance of equipment, as directed by the Director of Operations or Administrative and Marketing Manager.

Any problems found with equipment should be reported to the Director of Operations or Administrative and Marketing Manager.

Safe handling and use of substances

When using cleaning substances employees must always:

� Review the contents & ingredients of the substance and its chemical composition.

� Follow the usage instructions on the container.

� Use and select personal protective equipment (PPE) as advised by the manufacturer.

� Follow the storage information.

� Ensure that the safety information is not obscured in any way.

Further information about Health & Safety matters can be found on the following website: http://www.hse.gov.uk/coshh/index.htm

Information, instruction and supervision � The health & safety law poster is displayed at the main office door.

� Health & safety advice is available from Sarah Hatch of Forefront Health & Safety Solutions. Her contact details are held in the reception and on the notice board.

� • ForefrontHealth&SafetySolutionsisalsoresponsible for making sure that our employees working at other locations under the control of other employees are given relevant health & safety information.

Competency for tasks and training � All members of staff will be informed about the Health and Safety Policy during induction. They will also be given a copy of the policy.

� A workstation assessment will be carried out annually by all members of staff that have to use a computer as part of their normal duties.

Accidents, first aid and work related ill health � The first aid box is kept in the reception.

� The name and contact details for the First Aider is held in the reception and on the notice board.

� All accidents and cases of work related ill health are to be recorded in the accident book. The accident book is kept in the reception.

� The Director of Operations is responsible for reporting accidents, diseases and dangerous occurrences to the Incident Contact Centre (http://www.riddor.gov.uk)

Monitoring � The Director of Operations is responsible for carrying regular inspections of the workplace, in order to ensure that safe working practices are being followed.

� The Director of Operations is responsible for investigating work related cases of sickness absence and responsible for acting on any investigation findings to prevent a recurrence.

� The Director of Operations is a member of the Health and Safety Committee. The Health and Safety Committee is responsible for managing and monitoring procedures. It meets quarterly, reviews statistical information, advises on health & safety issues and formulates new policies and procedures.

Fire and emergency � The name and contact details for the Fire Officer is held in the reception.

� The Fire Officer is responsible for testing alarms every week.

� The Fire Officer is responsible for carrying out fire risk

Student Handbook


assessments on a regular basis.

� The Fire Officer is responsible for checking escape routes on a regular basis.

� The company, Help & Safety at Work is responsible for maintaining fire extinguishers and alarms, and carrying out annual service checks. The contact details for Help & Safety at Work are held in the reception and on the notice board.

� The Fire Office is responsible for emergency evacuation procedures and will conduct fire drills every three month.


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Middlesex Academy of Business and Management (MABM) is committed to promoting equality, diversity and an inclusive environment for its students and staff or any individual/organisation closely connected to the Academy.

MABM has a ‘duty of care’ to safeguard and promote the welfare of its students and members of staff. Therefore, we will endeavour to create a work and study environment, free from unfairness and discrimination, by dealing effectively with any complaints of such conduct. MABM will not tolerate any form of discrimination or unfairness.

MABM’s Equal Opportunities Policy applies to all students and staff, whatever their backgrounds or beliefs, and everyone who joins MABM is expected to comply the policy.

Policy StatementMABM will seek to ensure that students, staff or any individual/organisation connected with the Academy receives less favourable treatment on the grounds of: gender, racial or ethnic origin, nationality, religion, marital status, age, disability, ability in numeracy or literacy, behavioural or learning difficulties, sexual orientation/preference, language, trade union activity, cultural/social background, or for any other identifiable discriminatory cause.

This policy and associated procedures also provide guidance to students and staff about how their individual roles and responsibilities contribute to equality of opportunity.

Legislative frameworkKey legislative requirements relating to equality are identified in the following:

� Equalities Act 2006

� Human Rights Act 1948 and 1998

� Equal Pay Act 1970

� Health & Safety at Work Act 1974

� Rehabilitation of Offenders Act 1974

� Sex Discrimination Act 1975

� Race Relations Act 1976

� European Equal Treatment Directive 1976

� Disability Discrimination Act 1995

� Employment Rights Act 1996

� Protection from Harassment Act 1997

� Treaty of Amsterdam 1997

� Data Protection Act 1998

� Working Time Regulations 1998

� Sex Discrimination (Gender Reassignment) Regulations 1999

� Part Time Workers Regulations 2000

Responsibilities � It is the individual’s responsibility to make themselves aware of the impact of their personal behaviour, that could cause offence to another student or member of staff and make them feel uncomfortable or threatened. Discrimination is behaviour that is destructive to a positive work and study environment and will not be tolerated.

� All managers have direct responsibility for the implementation of procedures relevant to their area of work.

� The Principal is ultimately responsible for the operation of this policy.

� The Principal is a member of the Equalities Committee (Principal, Director of Operations and Senior Member of Staff ). The Equalities Committee is responsible for managing and monitoring procedures. It meets quarterly, reviews statistical information, advises on equality and formulates new policies and procedures.

Implementation � All members of staff and students will be informed about the Equal Opportunities Policy during induction or enrolment, respectively. They will also be given a copy of the policy.

� All students will be issued with the student handbook at enrolment, which contains information about MABM’s Equal Opportunity Policy.

� The Equalities Committee will monitor the

Equal Opportunities Policy

Student Handbook


recruitment, retention and achievement of students in relation to age, ethnicity, disability and gender.

� Recruitment for all positions within MABM will be carried out in a manner, which accords with Equal Opportunities practice. Members of interviewing panels will be made familiar with the Equal Opportunity Policy and the recruitment procedures.

� All members of staff will be issued with an electronic copy the staff handbook, which will hold information about MABM’s Equal Opportunity Policy.

� MAMB will run staff training programmes about general and specific matters relating to equal opportunities.

� MABM will keep records of staff training, appraisals, promotions and discretionary pay awards for the purpose of carrying out equal opportunities monitoring.

What to do if you feel you have been unfairly treatedMABM believes that breaches of its Equal Opportunity Policy, is a form of less favourable treatment that violates human rights and can damage the working and learning environment.

Any member of staff, student, or potential student should take the following steps if they feel that they have been subjected to unfair treatment.

Steps1. If you feel that you are being subjected to unfair

treatment, you should not feel that it is your fault or that you have to tolerate it.

2. If possible, you should make it clear to the person, or persons causing the offence, that such behaviour is unacceptable to you. Be specific so that the person knows exactly what you want to stop or change. If you wish, take someone with you for support.

3. If you feel unable to tackle the person concerned, this does not imply that you consent to the unfair treatment, nor does it prejudice any complaint you may wish to bring.

4. It is helpful to keep a record of events, which distress you, and the effects that they have had on you.

5. Always feel able to get support from Student Welfare Officer (for students) and the Director of Operations (for staff ).

6. Report your concern to your personal tutor, line manager or a member of the Senior Management Team.

7. The College's grievance procedures are available to any student, member of staff or visitor who believes he or she may have been unfairly discriminated against. The harassment complaints procedure is set out in a separate policy and is available to any student, member of staff or visitor who believes he or she may have been harassed. The students, members of staff and visitors will not be victimised in any way for making such a complaint in good faith. Complaints of this nature will be dealt with seriously, in confidence and as soon as possible.

ReviewThe Equal Opportunities Policy reviews annually, or more frequently if there are significant legislative developments.


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Regulations Student Code of Conduct

The Code of Conduct is designed to support students in the smooth running of their studies. When they sign the enrolment form, students agree to the following expectations:

Students must:

� attend all classes regularly and punctually and ensure adequate preparation for the class

� attend at least 15 hours classroom based study every week as per the rules of UKBA

� complete all class/home assignments, submit them on time

� take responsibility for learning and approach studies in a manner as to gain maximum benefit

� carry their ID badge at all times when in Academy

� follow the Academy Health and Safety rules and comply with fire practice procedures

� inform tutors of any absence and provide any required evidence

� show respect to all students, staff and visitors, and use Academy property with reasonable care

Student must not:

� gamble on the premises

� bring into the Academy anything which could be used as an offensive

� damage the property and/or the reputation of the Academy in any way

� physically or verbally abuse anyone in the Academy

� use any radio, cassette, CD player or mobile telecommunication system in classrooms

� access inappropriate material on the internet

� involve themselves in any criminal activity

� bring in or use any illegal drugs or alcohol on the Academy premises.

� copy any other student’s work or cheat in any examination

� smoke anywhere in the Academy`s premises

Failure to comply with this Code may lead to disciplinary action and, in the most severe cases, a request that the student should leave the Academy.

Emergency procedures

The Academy is required by law to practice emergency evacuation procedures under the requirements of the Fire Precautions (Workplace) Regulations and Management of Health and Safety at Work Regulations.

Action in the event of fire notices are displayed in the Academy. Students are advised to read these notices so that they know what to do in the event of an emergency and where the assembly point is. A regular fire drill will be carried out.

In the event of a fire or other emergency, students must obey directions/instruction given by staff to leave the building

� leave all belongings

� proceed quickly to the assembly point

� wait at the assembly point until the instruction given by the concerned person

Students must not:

� stop to collect personal belongings

� re-enter the building until informed to do so

If any student is unable to leave the building without assistance, student must:

� try to bring it to the notice of the concern person

� obey instructions given by staff

� assemble at the nearest ‘shelter point’

� stay cool and wait for assistance

Health and safety

The Academy has made arrangements to control the risks of any health and safety matters which may arise. MABM has separate health and safety policy and referring to this.

Disabled students policy

MABM welcomes and encourages applications from students with disabilities and referring to separate disability policy.

Guidelines for Students

Student Handbook


Student ID Card and security

All students are entitled to get a photo ID card from the Academy as a proof of their studentship; it is free of charge and initially valid for one calendar year. It will be renewed subject to continuation of their studentship with the Academy for further period. Students will be issued an ID card after reporting to the Academy. It will enable them to join the library and will assist if queries arise by the law enforcing agencies etc. Students should preserve their ID cards carefully.

Home Office Regulations for students � Student must attend at least 15 hours of classroom based study per week

� Their overall class attendance must be a minimum of 80% of possible sessions

� Undergraduate students are allowed to work part time up to 10 hours per week and postgraduate students are entitled to work 20 hours in a week during the term time and full-time during vacation.

For further details please visit: http://www.ukba.homeoffice.gov.uk/studyingintheuk/adult-students/

MABM will issue warning letter if you are a missing student or your attendance is below 85%

� 1st warning letter as a missing student of five contact points

� 2nd warning letter as a missing student of seven contact points

� Missing ten contact points-the Academy must report the student to the Home Office as a non-attending student

Change of contact address and/or telephone number

The Academy maintains student contact records to maintain effective communication with its students. You must inform immediately the Academy if changes are address, contact number or any other personal information.

Academic misconduct

MABM provides strict guidance and regulations about academic misconduct. The following are the type of

act that are identified as forms of punishable academic misconduct:

Plagiarism:

Is the act of passing off someone else’s work as own work.

Fabrication:

Fabrication is the falsification of data, information, or citations in any formal academic exercise.

Deception:

Deception means providing false information to a teacher/instructor concerning a formal academic exercise.

Cheating:

Any attempt to give or obtain assistance in a formal academic exercise (such as an examination) without due acknowledgment.

Bribery:

Giving certain test answers for money.

Sabotage:

An act that prevents others from completing their work.

Warning

MABM offer programmes approved by different awarding bodies and any academic misconduct will usually be carried out by the awarding body. However if the awarding body allows MABM to initiate action then the Academy will take the following steps:

� A warning may be issued for minor breaches of the Code of Conduct to the concerned student by the Principal or his/her authorised representative with the nature of academic misconduct and be advised to take proper care to correct the behaviour in future.

� A warning shall normally state what is the nature of the academic misconduct, and what action would be taken if this happened again in the future

� A warning is not a penalty under these regulations and it lead be suspension or withdrawal or termination of study in worst case scenarios. Withdrawal or suspension or termination of study will not lead to a refund of fees paid or a reduction in the fees due.

A warning may be issued by the Academy to a student if he/she violates the Code of Conduct. This will give the


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student the opportunity to change their behaviour.

Withdrawals, deferral, leave of absence and course change

If a student wishes to follow any of them option, then they are strongly advised to seek academic advice from the Academy administration office and follow the procedure. You should be aware that any of them option from a course will not lead to a refund of fees paid or a reduction in the fees due. In case of withdrawal, deferral, leave of absence and course change students need to complete a form and follow the procedure, all details are available on administration office.

AppealsAcademic appeals

All students have the right to have an explanation about decisions which affect their studies and can seek constructive feedback on their performance. If the decision has been made by an external verifier or an assessor, the recorded decision must be acknowledged and formally signed by the student. All appeals for re-assessment will be conducted as per the Academy and awarding body appeals procedure.

Library and computing facilityMABM has a well equipped computer room within the library for student use. The library includes the latest editions of texts, reference book and journals recommended by the tutors. The Academy also helps its students to become a member of appropriate local and specialist libraries. Student using the library have access to computer facilities with broadband internet which they can use for academic purposes only. The library and internet facility are for study related purposes.

Welfare and student supportThe Student Welfare Officer provides information and advice about a range of welfare and social issues.

Student counselingThis is a private supportive service allowing students to discuss any personal difficulties, feelings, thoughts and concerns in a sensitive and non-judgmental environment. The Student Welfare Officer will support students and

offer advice about appropriate ways to deal with personal problems.

Student bankingUnder the existing rules a student can open a student bank account with any bank and MABM will provide help.

Students will need to open a bank account for following:

� if employed, their wages will be deposited directly to the bank from their employer

� any money that students need to bring from their country of residence has to be channeled through an account in the UK

Opening a bank account � Students will need to apply online or in person. The bank will check your address and send you an application pack.

� Students can meet an adviser in the bank and discuss the account.

Documents needed to open a bank Account � student passport

� request letter from MABM to assist in opening student bank account.

Medical facilities in the UKAll overseas students are entitled to avail service of the UK National Health Service (NHS), subject to their registration with a doctor operating a local medical practice, known as a General Practitioner (GP). The Academy will advice you in completing the registration procedure. To be registered with a GP, the student will need to present the following documents at the doctor’s surgery:

� student passport

� proof of address of the student

� student letter from the college

Students are only allowed to buy medicine from Pharmacy on production of prescription from a GP and will only be eligible to receive prescriptions after they have registered with a doctor.

For minor ailments, such as coughs, headaches, etc. you can buy some proprietary medicine from chemists,

Student Handbook


supermarket and local shops without producing a prescription from the GP.

Student Oyster card (Travel card)MABM is a registered establishment with Transport for London (TFL). TFL provides concessional travel facilities to all local and international full time students studying in London. TFL offers a 30% concession for full time students who use a student Oyster card. The Academy can provide students with an application pack to apply to TFL for student Oyster photo card. Once it is approved by the Academy, you will be able to travel within the London area with 30% discounted travel costs.

Note that travelling without an Oyster card or a valid ticket will lead to a Criminal Conviction.

National Insurance (NI)Any employment requires income tax and NI contributions from your wages. In most cases, the employer has the responsibility to pay income tax and NI on behalf of employees. Students will need to provide their NI number to their employer.

To book an appointment with job centre plus to obtain a National Insurance number over the telephone, students need to have the following documents in front of them for instant reply:

� passport

� student letter from college

� proof address

� any letters relating to employment.

As soon as the appointment booking is complete, they will confirm an interview date/time by sending letter explaining place and time of your interview and the documents to produce on interview session.

Telephone for NI interview booking:

0845 6000 643/0207 275 2103

Student support services for new students arriving in UKBesides regular academic activities, Middlesex Academy of Business Management (MABM) also offers the following

services:

Airport Pickup facilities

The Academy offers airport pickup services. If a student requires this service they must provide the Academy with all their travel details – i.e. name of airline, flight number, date & time of arrival and name of the destination airport at least two weeks prior to their travel to UK. The student will be liable for any waiting time, if flights are delayed.

Accommodation

Although the Academy has no accommodation facilities of its own, it works in partnership with Britannia Student Services (www.britanniatravel.com) and is able to provide students with accommodation with host families, in flats or halls of residence. Students are advised to contact the Academy at 4 weeks prior to travel, to arrange accommodation.

Medical Facilities in UK

The UK government extends free medical facilities for its citizens and those who are living in UK for a certain period, through the National Health Services (NHS). All overseas students are entitled to enjoy this facility, subject registration with NHS.

Working While Studying

As per the existing rules, international students studying for a graduate or postgraduate qualification are entitled to work up to 10 to 20 hours a week during the term time and additional hours during holidays. It is mandatory for students to obtain a National Insurance (NI) number and Bank account.

Flexible Payment Options

MABM allows students to pay their fees in instalments. Students are advised to contact MABM to draw up an agreement plan.

Students’ Counselling

Students come from different parts of the world and belong to different cultural, social, political and financial backgrounds. Therefore, students are not always aware of UK cultural norms. MABM helps students to cope, by providing induction sessions, advice/guidance and individual counselling. Students are encouraged to share their feelings, problems and difficulties with the Student,


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Tutors and Welfare Officer, who will assist in solving the any problems and difficulties that may arise.

Living in London

London is a vibrant and diverse city. There are vast numbers of shops, restaurants, theatres, parks, historical buildings and museums, all within easy reach via public transport. You will never be short of things to do in London.

Harrow is situated in the northwest of London with convenient public transport facilities and good connectivity to central London and other parts of UK. Harrow tends to be less expensive, in comparison to central London.

Climate Guide

The UK has a varied climate. November to March is typically cold, where the average temperature ranges between -0º and 10ºC. The temperature in summer (July and August) is usually warm, between 20º to 30ºC. More detailed information is available on the BBC (the national news service) www.bbc.co.uk/weather

Students are advised to bring warm and rainproof clothing.

Food

The UK is a multicultural society with people from all over the world. Food from different part of the world is easily available in available in supermarkets or specialist grocery stores. There is also a vast range of restaurants that meets a wide variety tastes and cultures.

Gyms and fitness clubs

Maintaining good health is very important for everyone. Good health and fitness will help students give more concentration towards their study and work. Here are some useful links you can search to find exercise facilities locally:

� www.yell.com

� Google.com/map

� www.fitnessfirst.co.uk

� www.exporta.com/Gyms

� www.Ask.com

Any genuine emergency

For any physical assaults, bullying/harassment, threats, pick pocketing, serious illness, accident or any other emergency, just call: 999 on your mobile and on reply say where you are, and what has happened. You will be connected to the appropriate service Police/Ambulance/Fire Service.

Do not forget to dial 999 in case of any real emergency!

Home Office interview booking

Students need to extend their visa if their course is not completed within the period of their first visa. Before extending visa, students will have to meet the following requirements;

� Tier 4 (General) Student – application

� Bank statements

� Confirmation of Acceptance for Studies (CAS) number issued by the MABM.

� Student’s past exam performances including certificate and transcript.

� correct fee

Students are advised to check the updated information including fees are available on www.ukba.homeoffice.gov.uk.

For telephone booking for interview:

0870 606 7766

Student Handbook


Students are responsible for payment of their course fees for each year of the course.

An initial deposit of 50% of the first year course fees is required, in order for enrolment to be confirmed.

The remaining balance of course fees can be paid by one of the following options:

� The remaining balance of 50% is paid before the start of the second semester of the course.

� An instalment payment plan (agreed by Academy) for the outstanding fees.

Students shall also incur additional costs (exam registration and examination fees) for professional courses, such as IAM, ACCA, LCM, ICM, OCR etc.

If students are unable to make payments for fees or other charges by the specified deadlines, penalties will apply and they will be removed from the class register.

Students who pay the full annual course fees in advanced will receive a discount of 5%.

Other ChargesCharges will apply for dishonoured cheque and late payments. These charges will be added to the student’s account, as and when they arise during the year, and must be settled in full in the term in which they occur. Please refer to the terms and conditions for more information about amount charged.

Methods of PaymentAll payments must be made in Pound (£) Sterling. The following methods of payment can be made:

�Cash

�Credit/Debit Cards

The Academy doesn’t have card payments facility at present, but will install systems soon. Please note that any charges made using a credit card will incur a 3% charge of the total amount.

�Cheques

Cheques made payable to ‘Middlesex Academy of Business & Management’. (Post-dated Cheque will not be accepted).

�Bankers Draft

Bankers Draft made payable to ‘Middlesex Academy of Business and Management’ all cost for the bank draft will be incurred by the payee.

�Bank Deposits

Bank Deposits can be made into the Academy Bank Account using the following details:

�Bank name:

HSBC Bank

�Address:

23 Ripple Road, Barking, Essex IG11 7NW, UK.

�Account name:

Middlesex Academy of Business & Management

�Account Number:

01708384

�Sort Code:

40 – 09 – 06

�SWIFT:

MIDLGB2102F

�IBAN:

GB76MIDL40090601708384

Fees Payment Policy


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Refund if Student Visa RefusedAlthough the Academy may issue an enrolment letter, this does not necessarily guarantee that the student will be issued with a visa to enter the UK.

If the visa is refused, it is the Academy’s obligation and the right of the student to initiate the refund process. In order to claim a refund, the student or the sponsor must meet the following requirements:

� Advise the Academic Registrar in writing that the visa has been refused and request the refund of course fees.

� The letter should arrive at least four weeks before the start date of the course

� The following documents should be returned with the letter:

� Visa refusal letter issued by the High Commission or Embassy (original copy). This will be returned to the student at the time of refund of the deposited course fees.

� Enrolment letter issued by MABM (original copy).

� Receipts for any monies paid to MABM (original copies).

� Photocopies of all the pages of passport where the visa refusal seal is stamped.

� Any other documents issued (original copies).

The Academy will refund the entire deposited course fees less the registration fee of £35, CAS fees of £15 and an administrative charge of £150 within 4-6 weeks. Refunds will be made only to the person or organisation from where the payment was received.

Refund for Other ReasonsIf a student wishes to withdraw for any other reasons, then they should write a letter to the Academic Registrar stating reasons for withdrawal of application and requesting a refund of course fees, at least four weeks before the start date of the course or within a reasonable period thereafter. The following documents should be returned with the letter:

� Enrolment letter issued by MABM (original copy).

� Receipts for any monies paid to MABM (original copies).

� Any other documents issued (original copies).

The Academy will refund the entire deposited course fees within 4-6 weeks. Refunds will be made only to the person or organisation from where the payment was received.

Please note that students are not allowed to claim a refund under any of these circumstances:

� If the student has received an UK visa/entry permit or the admission procedure has been completed and the course has commenced (this is applicable only to international students already in UK).

� If the student or their sponsor fails to meet the conditions set out in the payment agreement.

� If the student is deported by the Home Office due to committing any offence or criminal activities.

� If the student is required by the Home Office to leave the UK, due to poor-attendance, non-attendance or misconduct.

� If the student, after the start of the course, stops attending classes or leaves before completion of the course.

� If the student, after the start of the course, wants to swap to another course or wants to move to another college.

Refund if Course is cancelledIf the Academy is unable to run the advertised course due to insufficient number of student enrolments, every effort will be made to find a suitable alternative course. However, if this is not possible a full refund of courses fees will be given to the student.

Refund Policy

Student Handbook


1. Students are required to have at least an 80% attendance rate each month. A student shall be deemed as having abandoned a course, if his or her attendance falls below the required 80% attendance record.

2. Any student, who is not seen to be attending classes for 10 working days consecutively without any notification, will be terminated from MABM and reported to the authorities.

3. MABM reserves the right to keeps detailed records on terminated students for reporting purposes to the Home Office or any other regulatory agencies.

4. Registration, deposit of monies and enrolment for any courses at MABM, constitutes a binding agreement with the student to follow the programme and pay the full course fees.

5. The agreement with MABM begins when the course starts or from the date of the invoice issued by MABM to the student for course fee due.

6. If the student’s invoice has a registration period, you are agreeing to remain a MABM student for this period. You will have limited rights to cancel your enrolment during the registration period.

7. All students are required to be aged 18+ and must provide the documentary evidence that they satisfy the entrance requirements of the course.

8. Whilst studying at the MABM, the student has to keep MABM informed of any change of address.

9. All students must pay the registration fee of £35 pounds which is non refundable.

10. A minimum deposit of 50% of the first year course fees (or full fees for the first year) is required at the time of application. The balance of 50% must be paid before the start of the second semester. Students who pay the full annual course fees in advanced will receive a discount of 5%.

11. All fees quoted by MABM are inclusive of VAT. Fees are published separately for each term and are payable by all students studying at the time unless they have paid full fees prior to the publication of the new fees. Paying a deposit does not prevent any fee increase being applied.

Terms and Conditions

12. Fees paid from outside the UK should made by bankers draft or bank transfer to Middlesex Academy of Business and Management.

13. Fees paid in person can be paid by cheque, bankers draft, cash or credit/debit card. An additional charge of 3% of the total will be added to any payments made by credit cards.

14. A charge of £50 will be made to students for every dishonoured cheque payment.

15. A charge of £50 will be made to students each time a late payment is incurred by MABM.

16. If a student voluntarily opts out of a programme, fees already paid are not refundable and may be charged the remaining payment for the whole of that academic year.

17. If the academy decides on valid grounds not to run a course or terminates a particular course before its completion, due to lack of a viable number of students or any other reason, students may transfer to an alternative course at MABM or the tuition fees already paid for the remaining duration of the course will be refunded.

18. In the event of the academy having its license withdrawn the students will be entitled to a refund for the time of the remainder of the course fees already paid.

19. If a student is unable to join a course due to refusal by a British High Commission to grant a student visa, if for failure to secure the 30 points required by the Point Based System for academic matters) all tuition fees paid will be refunded less the registration fee of £35 and an administrative charge of £150. Any Registration Fees paid to the external bodies will not be refunded. In this case the student must submit the official refusal letter and all original documentation including the Confirmation of Acceptance of Studies (CAS) and receipts issued by the academy within 4 weeks from the date of refusal. The academy will then send out a Refund Application Form which must be completed and return with the official refusal letter to the academy. Refunds will be processed within 4 – 6 weeks of receipt of the completed refund application form.


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20. Once an enrolment letter has been issued, confirming full-time student status, no refunds or course transfers are permissible, other than in the event of visa refusal.

21. Students whose student visa application has been refused and do not wish to re-apply for a visa, on receipt of a written request supported the official visa refusal letter and all original documentation (including the letter of enrolment and receipts issued by the MABM), will be refunded the course fees within 4-6 weeks.

22. At the discretion of the Academy, course deferrals may be allowed for students who are still overseas awaiting their student visa. The student must inform MABM of the delay, no later than two weeks after their scheduled course start date. An administration charge of £50 will be charged by the Academy per deferral. A maximum of two deferrals will be permitted.

23. MABM reserves the right to report offenders to their professional body.

24. MABM reserves the right to dismiss any student at the time for unprofessional actions.

25. All information and prices provided on MABM’s website, on enrolment forms and through other promotional channels is believed to be correct at the time of printing, but is subject to change at the discretion of the Academy. Changes will be displayed on the MABM’s notice board and on the website.

26. MABM may change any class, class time, classroom, teacher, merge or split classes at any time deemed necessary by the Academy without prior notice.

27. Although MABM will do everything possible to determine the time and/or location of courses, this cannot always be guaranteed.

28. Holidays will not be granted during the term time unless there are exonerating circumstances. Any requests should be made in writing to the Academic Registrar.

29. Students who wish to go on holiday must notify the Academic Registrar in writing, at least one week in advance.

30. Students studying for less than 12 weeks are not entitled to any unauthorised holidays.

Student Handbook


What is the full postal address of MABM?Middlesex Academy of Business and Management10 Oxford Road (Ground floor)WealdstoneHarrowMiddlesexHA3 7RG

(Please remember to include the postcode in all correspondence. The postcode is very important and is used to locate any place in UK. If you do not state the postcode or use an incorrect postcode the posted material may go astray)

Web: www.mabm.co.ukEmail: [email protected]: mabm-londonTel: +44 (0) 208 863 4624 Fax: +44 (0) 208 863 4310

What is accreditation?Accreditation means recognition by a certifying agency, regarding the general organisation, supervision and control over the students/staff, quality of teaching and support services, and legal and financial viability of the accredited institution. Accreditation is essential for any UK independent college that wishes to a sponsor license to admit international students.

Who is MABM accredited by?Please visit the MABM website (www.mabm.co.uk) for full listing of accreditation.

How can I apply for courses at MABM?Details about the admission procedures are available in the prospectus and on the website www.mabm.co.uk

What are the courses offered by MABM?We offer a range of academic and professional courses. More details about courses can be found in the prospectus and on the website www.mabm.co.uk

When do courses start?The ACCA and ABE courses start in January and September. All others courses start in January, May and

September. Some short courses start every month and some of them every quarter (for UK and EU students only). However, admissions are processed throughout the year. More details at are available on the website www.mabm.co.uk

How much do I have to pay to enrol upon MABM courses?Students are responsible for payment of their course fees for each year of the course.

An initial deposit of 50% of the first year course fees is required, in order for enrolment to be confirmed.

The remaining balance of course fees can be paid by one of the following options:

� The balance of 50% is paid before the start of the second semester of the course.

� An instalment payment plan (agreed by Academy) for the outstanding fees.

Students shall also incur additional costs (exam registration and examination fees) for professional courses, such as IAM, ACCA, LCM, ABE, SQA etc.

If students are unable to make payments for fees or other charges by the specified deadlines, penalties will apply and they will be removed from the class register.

Students who pay the full annual course fees in advanced will receive a discount of 5%.

More details about fees can be found in the prospectus and on the website www.mabm.co.uk

How do I apply for the UK visa?International students require a visa to come to the United Kingdom. The procedure for applying for a student visa is available on the Home Office website, in your local British High Commission or at the British Council information desk. Generally the following documents are required:

� An original full acceptance letter of admission from the MABM. This will be provided after payment of the due fees.

� Proof of sufficient funds to support your studies and staying in the UK.

� Sponsorship letter.

Frequently Asked Questions (FAQ)


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� Sponsor’s itemised bank statement for the last six months and sponsor’s source of income documents.

� Original educational certificates, previous qualifications and related certificates (evidence that you possess minimum qualification) of the students and must be submitted in English.

� Valid passport of the student.

� Travel arrangements.

� After arrival accommodation in the UK.

� Three colour passport size photographs.

Does “MABM" arrange accommodation?Although MABM has no accommodation facilities of its own, it works in partnership with Britannia Student Services (www.britanniatravel.com) and is able to provide students with accommodation with host families, in flats or halls of residence. Students are advised to contact the Academy, 4 weeks prior to travel to arrange accommodation.

Do I need IELTS/TOEFL before I get enrolled in "MABM"?All students must provide evidence that their command of the English language is suitable for entry to our courses. A comprehensive list of qualifications as competency in English is available on page in the prospectus or on the website www.mabm.co.uk.

How long does it take to process my application?It takes generally 2-3 weeks to process a student's application form.

Where can I get the prospectus and/or application form?

The prospectus and application form can be downloaded from the website in pdf format or can be requested from the Academy by post or email.

What are the facilities and support I should expect from MABM?

MABM provides a range of facilities and support to its students including:

� Arranging accommodation for students (at students’ cost).

� Discounted membership in the local sports centre.

� Free Internet access.

� Photocopy provision.

� Membership of the local library.

� Discounted food in local restaurants.

MABM helps students to:

� Open a bank account.

� Obtain a discounted student travelcard (student photo card, Transport for London).

� Obtain registered for a National Insurance number (NI).

� Obtain an ISIC card (International Student Identity Card).

� Obtain a membership card for the Senate House library and local libraries.

How do I qualify to come to the United Kingdom to study?You must demonstrate that you have been accepted for a full time course of study at MABM. Also, you must be able to pay your tuition fees, accommodate yourself and any dependants without recourse to public funds and have the intention to leave the UK on completion of your studies.

Am I allowed to work in the UK while I am studying at MABM?As per the existing rules, international students studying for a graduate or postgraduate qualification are entitled to work up to 20 hours a week during the term time and additional hours during holidays.

Will college help me in obtaining an extension of my visa?Yes, if you have already been studying here you can apply for an extension of stay for further studies in the UK – that is provided that you are enrolled on a full-time course with MABM.

Student Handbook


May I bring my spouse and children with me?Your spouse and any of your children under 18 may be able to apply to accompany you during your study period, provided that you can maintain and accommodate them adequately without recourse to public funds.

How much money do I need to show to the British Embassy/High Commission?Applicants must provide evidence that they have sufficient funds to support their stay in the UK, including emergencies, without recourse to public funds. This must cover the total course fees, living expenses, food, travel, clothing and other general living expenses etc. This is important as recourse to public funds might have a detrimental effect on the person's future immigration prospects. Bank statements, which clearly identify the holder together with a transaction and details of conversion rates at the approximate date of application, are also required.

How much should I allow for living expenses?The cost of living in London will vary, in addition to course fees you need to budget for accommodation, travel, socialising, food, clothes, books, stationary and examination fees. Please use the following websites for further advice about living costs.

� www.studentcalculator.org.uk/international/index.asp

� www.workgateways.com/working-cost-of-living.html

Do I need to apply via UCAS?No. Please apply directly to MABM.

What do I need to know before travelling to the UK?General information about the UK

The United Kingdom comprises England, Scotland, Wales and the Northern Ireland. Greater London covers an area of over 60 square miles and has population of over 8 million people. London is home to many different nationalities,

which provide a fascinating variety of culture, food and entertainment.

Climate

The UK has a very varied climate. November to March is typically cold. Average temperatures ranges between -0º and 10ºC. The temperature in summer (July and August) is usually warm, between 20º to 30ºC. More detailed information is available on the BBC (the national news service) www.bbc.co.uk/weather.

Clothing

Irrespective of the time of the year, it is a good idea to bring warm and rainproof clothing with you. During the winter months, a warm waterproof coat is essential. If you plan to explore the UK during your vacations, please remember to bring appropriate clothing, especially if you are travelling to the north of the UK.

Working/Opening Hours

Supermarkets and specialist food shops are generally open 8:00 to 20:00 throughout the week and usually 11:00 to 17:00 on Sundays. Some supermarkets in London are now open 24 hours a day.

Shops are generally open from 9:00 to 17:30 (Monday to Saturday), with some shops staying open until 20.00 on Thursdays. Shops also open on Sundays, from 12 noon to 18.00.

Offices hours tend generally to be open Monday to Friday, 9:00 to 17:00

Banks open from 9:30 to 5:30, Monday to Friday and some on Saturday mornings.

Public holidays

There are 8 public holidays when colleges, offices and most shops are remained closed. These are:

� New Year's Day - 1st January.

� Good Friday and Easter Monday - this can occur between mid-March and the end of April.

� Early May Bank Holiday - first Monday in May.

� Spring Bank Holiday - last Monday in May.

� Summer Bank Holiday - last Monday in August.

� Christmas Day - 25th December.

� Boxing Day - 26th December.


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Health

If you have come from a country with a health-care agreement with the UK or are staying for more than six months, you may be able to obtain free medical or dental treatment under the NHS. If you are a long-term student (12 months or more), it is advisable for you to register with a local doctor. We can provide contact details for doctors in your area. You will need to contact the doctor to see if they are accepting new patients and you will normally need to have an appointment to provide basic information about your medical history. You can get more information from the Department of Health website: www.doh.gov.uk/overseasvisitors or telephone: +44 (0)20 7210 4850.

Public Transport

London’s transport system is managed by Transport of London and provides buses and trains for public use. All students are able to use public transport at a concessionary rate. Students can purchase a student travelcard, which will give them a 30% discount. The Academy will give all students an induction regarding the use of public transport in London. More information is available at www.tfl.gov.uk

Social Customs and Leisure

British people are generally reserved and value their privacy. It is customary to shake hands when meeting someone for the first time, whether male or female. Other physical contact is generally avoided with anyone other than family and close friends. Good manners (‘please’ and ‘thank you’) and personal hygiene are valued very highly. With the wide variety of cultures in Britain, please use your common sense and try to respect all beliefs and customs.

Smoking is allowed in open spaces but in restaurants and all other public buildings it is strictly prohibited by law. Please respect this.

In London, there is a wide range of activities available to suit all budgets. You can experience food, music and entertainment from many countries; see a variety of sporting events and visit the theatre, museums and galleries.

What should I bring with me to London?Most students say that the interesting thing about the weather in London is that it can change several times

in one day. Bring a jacket and sweater even in summer and make sure that you have warm clothes for winter. An umbrella is also a good idea!

Passport size photographs are very useful for student cards, travelcards etc.

Electrical equipment

Please make sure that anything you bring into the UK, such as hairdryers, can be used on standard British voltage, which is 240v ac 50HZ. Remember that UK plugs have three pins but you can buy an adaptor plug at most airports or at electrical shops in London.

Student Handbook


Student Handbook

Middlesex Academy of Business and Management10 Oxford RoadHarrowMiddlesexHA3 7RG

t: +44 (0) 208 863 4624f: +44 (0) 208 863 4130

e: [email protected]: www.mabm.co.uk