Student Guide 2012-13

Queen Mary, University of LondonStudent Guide 2012-13

Using the Student Guide

DisclaimerThe information given in the Student Guide is correct atthe time of publication. In the unlikely event of substantialamendments to the material you will be informed.

QM cannot accept responsibility for the accuracy ofinformation given by third party publications and websitesreferred to in the Student Guide.

FeedbackIf you have ideas on how the Student Guide can beimproved for future editions, please let us know at theaddress given above.

The Student Guide offers information on life and study atQueen Mary, University of London. All of the material inthe Student Guide is institution-level information andapplies equally to all students unless it specifically statesotherwise. You will also receive a handbook from yourschool containing data specific to your programme ofstudy. The School of Medicine and Dentistry issuesmaterials that may override some information given in theStudent Guide for its students.

The other important QM documents that you may need torefer to are the Academic Regulations. These provideauthoritative information on governance and qualityissues, and on study requirements. Nothing in theStudent Guide or school handbooks overrides any aspectof the Academic Regulations, which always takeprecedence.

You can read the Academic Regulations and the StudentGuide online at: www.arcs.qmul.ac.uk.

Research degreesIf you are completing a research degree then you mayneed to contact the Research Degrees Office or refer toseparate research degrees information, available online atwww.arcs.qmul.ac.uk.

The Student Guide is available in a large print format. If you need a largeprint copy, or if you have any other special requirements, please contact:

Academic Registry and Council SecretariatQueen Mary, University of LondonTel: +44 (0)20 7882 7920Email: [email protected]

Contents

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Welcome 2Introduction to Queen Mary 5Campus Information 5Key information 9Student administration 9Student Card 9Communications 9Updating personal details 10Computing facilities 10Academic Regulations 11Behaviour 11Academic advice 11Representation 12Disabilities and learning difficulties 13Textbooks 14Field courses 14Studying abroad or elsewhere in UK 14Placements and sandwich years 14Medical examinations 14Debtors 15Complaints 15Data protection 16Visas and immigration 17Safety 18Fire 18Insurance 19Lost property 19Parking 19Charity collections 19Posters and leaflets 19Smoking on campus 20Breastfeeding on campus 20TV Licence 21Part time work 23The Academic Year 23Attendance and participation 23Absences 24Enrolment 25Tuition fees 25Interrupting studies 26Changing your programme of study 27Withdrawal and deregistration 28Module registration and withdrawal 28Module marks and grades 30Core and compulsory modules 30

Assessment methods 30Examinations 30Special exam arrangements 31Missed exams 32Award requirements 33Progression requirements 34Degree classifications 38Advanced standing 40Examination Boards 40Discretion, Pass and Aegrotat Degrees 41Graduation 42Failure 42Resits 44First sits 45Extenuating circumstances 46Assessment offences 50Appeals 51Graduate Attributes 53Queen Mary Careers Support 55Student Support Services 59Academic Registry 59Advice and Counselling Service 59Bursaries, Grants and Scholarships 60Careers Service 61Disability and Dyslexia Service 61English Language and Study Skills 61Faith 62International Office 63IT Services 63Language Learning 64Legal Advice Centre 65Library Services 65Occupational Health Service 68Residential Services and Support 68Student Health Service 68Students’ Union 69Study Abroad and International Exchange Office 70Tuition Fees 70Westfield Nursery 71Further Information 73Glossary 75Useful telephone numbers 81Maps 84Calendar 91Notes 92

The Student Guide is an important handbookthat will help you during your studies. You willlearn what you can expect from QM and, in turn,what we expect of you as a proactive andindependent learner. It explains QM proceduresand aspects of the regulations that affect you,while highlighting the wealth of facilities andvaried support services that are available. Pleasetake full advantage of the resources, activitiesand recommendations that are on offer. Thisshould include the Students' Union, which canprovide you with academic and personal supportas well as championing your views to the Collegeand national authorities. In addition QMSUmanages venues across all QM campuses andsupports student led organisations, societies andsports teams.

If you have questions about anything that youread in the Guide, please enquire at the relevantoffice. You will be expected to be familiar withand observe the various guidelines, regulationsand procedures that are covered in thisdocument.

The Student Guide summarises the mainprovisions of Queen Mary’s regulations and

procedures and their full text is available online atwww.arcs.qmul.ac.uk (see ‘Further Information’at the end of the Guide). Note that the GeneralRegulations and the Examination andAssessment Regulations apply to all students,while in addition there are individual AcademicRegulations that govern your programme ofstudy. Each School and Institute has its ownpractices on matters such as attendancerequirements, handing in assessment, tutorialarrangements, safety procedures, and so on.These and other useful guidelines for yourprogramme of study are contained in your degreeprogramme handbook. Make sure that you get acopy of the handbook for each School or Institutein which you are taking modules.

With best wishes for your time at Queen Mary.

Professor Simon Gaskell Principal

Welcome

Welcome to Queen Mary, Universityof London. Congratulations onsecuring a place to study here andwelcome back if you are a returningstudent. I hope that you will have asuccessful, enjoyable and productiveyear with us. With QM joining theRussell Group universities in Augustit is an especially exciting time to bea student here.

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Queen Mary, University of London isone of the UK's leading research-focused higher educationinstitutions. We were created overtime through the merger of QueenMary College, Westfield College, TheLondon Hospital Medical School andSt Bartholomew’s Medical College.

We have around 16,900 students studying awide range of subjects in the humanities, socialsciences, law, medicine and dentistry, andscience and engineering. With nearly 30 percent of our students coming from overseas,Queen Mary is a truly diverse institution.

Queen Mary highlights:

• In recognition of our excellence in researchand teaching, this August we joined theRussell Group of 24 leading UK universities.

• Following the most recent ResearchAssessment Exercise (RAE 2008), theGuardian placed us 11th in the UK for thequality of our academics’ work.

• Our academics have been honoured by electionto Fellowships of the Royal Society, the BritishAcademy, the Royal Academy of MedicalScience and the Royal Academy of Engineering.

• The Times Higher Education’s WorldUniversity Rankings 2011 placed QueenMary in the top 20 universities in the UK andin the top 130 in the world.

Queen Mary’s mission is to:

• Produce research of the highest quality,which places us in the top rank of universities

• Teach our students within and outside the UKto the very highest academic standards,drawing in creative and innovative ways onour research

• Transfer the knowledge we generate tobusiness and the community, regionally,nationally and internationally.

Campus InformationQueen Mary is based on four sites in central and east London:

Mile EndOur Mile End campus houses the Faculty ofHumanities and Social Sciences, and theFaculty of Science and Engineering (exceptingthe Centre for Commercial Law Studies).

WhitechapelWhitechapel is the main base of Barts and TheLondon School of Medicine and Dentistry,Queen Mary’s medical and dental division.

West Smithfield and Charterhouse SquareThe Charterhouse Square and West Smithfieldsites are home to three of our medicalinstitutes, and teaching and research in someclinical subjects are carried out here.

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Lincoln’s Inn FieldsLincoln’s Inn Fields, the heart of London’s legal world, is the location of our Centre for Commercial Law Studies (CCLS).

The campuses at Mile End and Whitechapelare only one mile apart, and the WestSmithfield, Charterhouse Square and Lincoln’sInn Fields sites are just a short tube journeyfrom Whitechapel or Mile End.

Introduction to Queen Mary

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This section offers answers to some of the mostcommonly asked questions on life at QueenMary. If you need further information on any ofthe issues covered then please contactAcademic Registry or your academic school orinstitute.

Who deals with student administration?Academic Registry undertakes mostadministration for students not studyingundergraduate medicine or dentistry, includingregistration and enrolment, maintainingrecords, examination administration andproviding official transcripts.

The Student Enquiry Centre is the first point ofcall for advice on student administration relatedqueries. We provide support to all students andcan help with a wide variety of queries. If youare not sure about something or do not knowwho to contact, ask us.

The Student Office at Whitechapel performs thesame functions for undergraduate students inthe School of Medicine and Dentistry (MBBSand BDS programmes).

Student Enquiry Centre, CB05, Queen’s Building, Mile End Tel: +44 (0)20 7882 5005email: [email protected]/registry

Student Office, G08, Garrod Building, Turner Street, WhitechapelTel: +44 (0)20 7882 2239www.smd-edu.qmul.ac.uk

What is the Student Card?You will receive a photographic identity cardfrom QM upon enrolment. This card is veryimportant and you must carry it with you at alltimes on campus. If you cannot produce itupon request, or cannot satisfy staff that it isyour card through comparison of your face andthe photograph, you may be removed from thepremises.

Your Student Number (e.g. 108574125) is alsoprinted on the card. You must take your cardinto all of your examinations to display it forinspection and to copy your student number onto your script.

The card also serves as your library card,Students’ Union card and access card. Manybuildings have security points at which mustshow your card for access, while others requireyou to scan the card to release the doors.

It is vital that you keep your card safe. If youlose your card or if it is stolen then you shouldcontact Academic Registry or the StudentOffice for assistance. You will need to completea Replacement Student Card Application form,and a fee is charged for replacement cards. Ifyour card was stolen then you will need to givea crime reference number.

How will QM communicate with me?We will communicate with you in several ways.Formal correspondence will be sent to you byletter, so it is vitally important that you keep usup to date with your personal details andaddress. We will also communicate internally

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through messages sent via your School orInstitute and also using notice boards.Messages relating to general student recordprocesses, including examinations, will beposted on the MySIS message board.

It is most common for us to contact you byemail; you are assigned a QM email addresswhen you enrol and you need to check youraccount daily. You can access your emailaccount by logging on to a QM computer or, ifyou are off-campus, at: http://my.qmul.ac.uk/.General information and news will be posted on the QM Intranet, at:http://connect.qmul.ac.uk.

How do I update my personal details?Each time you change your term-time or home

address, or your name, telephone number oranother personal detail you must inform QueenMary. You will be able to update your addressand contact details on line using MySIS,however a change in name must be done inperson at Student Enquiry Centre or theStudent Office with accompanyingidentification. QM is not responsible for thenon-receipt of correspondence arising fromfailure to update your contact details.

How do I use QM computing facilities?Our Computing Services department offers arange of facilities, including a personal log-onfor workstations on campus and a QM emailaccount. You will need to register for theseservices at the start of the academic year.

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Your QM email account is the main way inwhich we will communicate with you and it isimportant that you check it regularly.Computers and printing facilities are availableon campus in open-access rooms and thelibraries.

Full information on getting started with yourcomputer account and the facilities available isgiven on the Computing Services website at:http://qm-web.css.qmul.ac.uk.

What are the Academic Regulations?The Academic Regulations are the definitiveguide to the articulation and management ofour academic standards for taught degreeprogrammes. The regulations containinformation on examination, award andprogression procedures, as well as regulationson study, governance and administrationprocesses at Queen Mary. When you enrol withQM as a student you agree to abide by theseand other regulations.

The Student Guide contains summaryinformation on the most commonlyencountered regulations, but you will also needto look at the specific regulations for yourindividual programme and modules. TheAcademic Regulations are authoritative, and ifyou are in any doubt over an issue this is thedocument that you should consult. You canread the Academic Regulations online, at:www.arcs.qmul.ac.uk. If after reading thesedocuments you are still not sure about anyaspect of the Academic Regulations then youshould contact your academic school orinstitute or the Academic Secretariat.

What are the expectations for studentbehaviour?You are subject to the Code of StudentDiscipline when you are on QM premises,involved in QM affairs or dealing with othermembers of QM. The penalties for breaches ofthe Code may involve fines, payment ofcompensation or, for more serious offences,suspension or expulsion.

You are expected to behave in an orderlymanner, both on and off campus, and to abideby both the Academic Regulations and theregulations governing student conduct,including the Code of Student Discipline. TheCode of Student Discipline is also available online at: www.arcs.qmul.ac.uk

Be aware that Facebook©, YouTube© and othersocial networking sites can be viewed by allusers of the Internet. Students have beendisciplined in the past for making defamatorystatements about members of staff and otherstudents online as well as for acts whichbrought the name of QM into disrepute.

Where can I get advice on my studies?At the start of your studies you will be allocateda personal tutor. Your tutor will provideguidance and support during your studies, andwill be familiar with the kinds of difficulties thatstudents experience at university. If yourpersonal tutor cannot answer your questions,they will know who can.

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Each school or institute also has a seniormember of staff with overall responsibility forstudent advising, generally called the SeniorTutor, or in the School of Medicine andDentistry the Dean for Student Affairs. This isthe person you should see if your personaltutor is not able or available to help on anissue. You may also seek advice from yourschool or institute office.

How can I express my views and influencedecision-making?Your views are important to us, and there are anumber of ways in which you cancommunicate your opinions.

School and Institute LevelAll schools and institutes have committeescomposed of student and staff representativesthat enable you to express views on yourdegree programme or any other issues thatconcern you. These Student-Staff LiaisonCommittees (SSLCs) play an active role indeveloping and improving facilities. SSLCproposals go to the Head of School/Institute,who reports back to the Committee on theoutcomes. SSLCs also nominate studentmembers to attend Faculty and QMcommittees. You can stand for the committeeyourself, or report issues to your electedrepresentative. Elections of student members,known as 'Course Reps', are organised by theStudent's Union.

Your School or Institute will also monitorprogrammes of study by taking soundings ofstudent opinion. This is often done via ananonymous module evaluation questionnaire.

You should always take the opportunity tocomplete and return these so that you cancontribute to the development of teaching atQueen Mary. The data from the questionnairesis collated and used systematically to enhancethe learning experience.

The results will often be discussed in theSSLCs and module reports and publishedinternally for you to view.

Institution levelQueen Mary Students' Union (QMSU)represents our students at local and nationallevels. The Union is run by students forstudents and its policies are decided StudentCouncil meetings, General Meetings andReferendums where you get to have your say.Student representatives are elected annually,and include a group of sabbatical officers whowork full-time at QM. QMSU includes Barts andThe London Students’ Association (BLSA),which is based at Whitechapel and representsour medical and dental students.

The Union is recognised in the QM Charter asour students’ corporate body, and itsrepresentatives sit on Council and most QMcommittees. Students are also elected to attendSenate. Student representation is vital andallows you to contribute to our decision makingprocesses. You will automatically become amember of QMSU on enrolment, though youmay opt out of membership if you wish.

National levelFinal-year students at all English universitiesare invited to take part in the HEFCE National

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Student Survey (NSS) each year. This is youropportunity to share your experiences of QueenMary with the wider world and with futurestudents. Please do complete the Survey, andfill it in honestly. If you are a finalist then youwill usually be contacted by email in thesecond semester. The results are important asthey are used in compiling university leaguetables that can determine national university‘rankings’. The feedback you provide isvaluable information; examples of how previousfeedback has helped improve the studentexperience are published on 'You Say, We Did'web pages.

In order for HEFCE to carry out the NSS, weneed to inform them of your contact details(generally your QM email address). Yourconsent for this is sought as part of theenrolment process, and no information isdisclosed without your consent.

What support is available for students withdisabilities or learning difficulties?We offer a comprehensive range of supportservices for students with disabilities or learningdifficulties. Fuller details are given in theStudent Support Services section of this Guideand online, at: www.dds.qmul.ac.uk

We also offer support for students who mayhave specific English language needs as well asproviding academic study support. Moreinformation is given in the Student SupportServices section of this guide and online, at:www.sllf.qmul.ac.uk/languagecentre/

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Do I need to buy textbooks?Buying textbooks is normally optional, althoughyou will find it helpful to have some books ofyour own. Most modules will have one or morerecommended or compulsory titles, and youare expected to budget for these. A limitednumber of copies of popular books willgenerally be available in the Library.

The QM bookshop at Mile End stocks mostrecommended titles, and operates a second-hand scheme through which you can sellbooks that you no longer need and buy othersat discounted rates. Be aware that some titlesvary considerably between editions and thatyou may require the most up to date version.

What are the arrangements for field courses?Field work is an integral part of some degreeprogrammes in the School of Geography andthe School of Biological and ChemicalSciences. If you are a student in either of theseSchool, speak to your personal tutor and referto your School handbook for detailedinformation.

Can I spend a period studying abroad orelsewhere in the UK?You may be able to spend up to one yearstudying elsewhere in the United Kingdom orabroad, depending on your School or Institutepractices and programme requirements.The results that you achieve during this period will count towards your award, and may berescaled or weighted to bring them in line withQM marking. See ‘Study Abroad’ in the StudentSupport Services section for more details.

Can I do a sandwich year or an industrialplacement?Some programmes of study have a sandwichyear as an integral part of the degree, forexample ‘Computer Science with IndustrialExperience’. On these programmes you will be expected to do a year in industry and it will count towards your degree. If you are notstudying a programme like this then you canstill take a year out of your studies undertakinga placement. This should be spent undertakingan activity relevant to your programme of study;however it will not count towards your degreeand will not appear on your transcript.

What is the QM policy on medical examinations?QM reserves the right to require you toundertake a medical examination at any time todetermine your fitness to study. We mayrequire full disclosure of any report on yourfitness to study or practise.

If you have been absent due to illness or aninfectious or contagious disease then you mustproduce a medical certificate confirming fitnessto resume your studies. Students on medicaland dental programmes must inform the QMHealth Centre if they are, or have reason tobelieve they may be, infectious carriers of anydisease or condition specified as requiringnotification.

What happens if I am in debt to QM?You will not be entitled to receive your moduleresults, to re-enrol for the following academicyear, attend graduation to receive any award of QM or the University of London until thedebt is repaid.

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If you fail to pay your tuition fees promptly and on time then QM is entitled to terminateyour enrolment and registration. If this happensthen you will be de-registered and will nolonger be a student of QM.

If you are at all worried about your ability to payyour tuition fees, or your situation changesduring the year then you must contact the FeesOffice immediately. For confidential advice andsupport about student finance, hardship fundsand any other financial issue, please contactthe Advice and Counselling Service (seeSupport Services for contact details).

What if I need to make a complaint?We hope that you never need to make acomplaint about any part of your time at QueenMary, but we recognise that problems canoccasionally arise.

We have a structured process in place forcomplaints. You should begin with an informalcomplaint at School/Institute or at service level:in most cases problems can be resolved at thisstage. If you are unhappy with the outcome thenyou can make a formal complaint to the Head ofSchool/ Institute or service, followed by a formalcomplaint at institution level, the outcome ofwhich may be appealed against. Finally, youmay make a petition to the Office of theIndependent Adjudicator (OIA), though it is veryrare for a complaint to reach these later stages.

Support is available from the Students’ Union,Student-Staff Liaison Committees, and staffwith appropriate knowledge or involvement in the case.

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The Student Complaints Policy is available online, at:www.arcs.qmul.ac.uk/student_complaints.Please read this in full if you intend to lodge acomplaint. For information on departmentalcomplaint procedures you should refer to yourSchool’s handbook or website.

How will my personal data be used andprotected?The information that you provide at enrolmentis held on a computerised database andmaintained in accordance with the DataProtection Act. We ensure that the data is heldsecurely and not disclosed to third partieswithout your consent, unless we are obliged todo so by law (for example the annual studentrecord that we submit to the Higher EducationStatistics Agency). When you graduate, yourdetails will be transferred to our AlumniDatabase so that we can stay in touch with youin the future. For more information, visit:www.arcs.qmul.ac.uk/information_governance

The Higher Education Statistical Agency(HESA) requires us to collect details of ourstudents’ ethnicities and disabilities as a meansof monitoring the success of equalopportunities policies at a national level. Thisinformation is kept confidential and helps us toprovide you with information on facilities andservices that may be useful. We hope that youwill cooperate with this initiative.

When you enrol or re-enrol online you will beasked to read a declaration about the purposesfor which we use your personal data and to

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whom we may disclose it when required. Youmust read this declaration carefully.

What if I am a student who applied forimmigration permission using a CAS issued byQM?If you are in the UK with Tier 4 (General)Student immigration permission and youapplied for your immigration permission using aConfirmation of Acceptance for Studies (CAS)issued by QM, we are required to report certainevents to the UK Border Agency. These eventsare:

• Failure to enrol

• Interruption of studies

• Withdrawal from studies

• De-registration

• Early completion of studies

• Progression to an out of attendance studymode (e.g. re-sitting out of attendance)

QM is also required to monitor your attendanceon or engagement with your programme ofstudies. We will monitor the following:

• Submission of coursework and attendance atexams

• Online confirmation of engagement exercisesin January and May

• Your compliance with localengagement/attendance monitoring policiesin your school or institute.

If we determine from our records that you areno longer attending or engaged with your

programme of studies or your attendance orengagement is not satisfactory, we will ask yourschool or institute to begin taking measures toaddress your attendance or engagementproblem. If your attendance or engagementdoes not improve, you may be deregistered.QM is required to report students who are de-registered to the UK Border Agency who maycurtail (cut short) your immigration permission.

All students with Tier 4 (General) Studentimmigration permission must make sure thatQM has your up to date contact details andimmigration information. You must also makesure that the Academic Registry, ResearchDegrees Office or Student Office at the Schoolof Medicine and Dentistry has the following:

• A copy of your current passport detailspage(s)

• A copy of your current immigration sticker or card

• Your current contact details (E.g. Postaladdress, email and telephone number)

You should let us know of any changes as soonas possible. You can update your contactinformation online at https://mysis.qmul.ac.uk/

To update your passport or immigrationpermission details, you will need to take yourdocuments to the Student Enquiry Centre,School Office or Research Degrees Office (asappropiate). For confidential immigrationadvice e.g. how to apply for or extend your Tier4 immigration permission, please contact the

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Advice and Counselling Service. The WelfareAdvisers at the Advice and Counselling Serviceare the staff at Queen Mary who are trainedand authorised to offer immigration advice tostudents.

What safety regulations apply at Queen Mary?Your programme of study will inform the safetyregulations that affect you. Schools or Institutesteaching in laboratories, workshops, clinicalsettings and performance areas will givespecific guidance in their handbooks; read thiscarefully. You must attend any health andsafety training sessions held by yourdepartment and abide by the QM Health andSafety Policy, which can be viewed online, at:www.arcs.qmul.ac.uk/policy_zone/index.html#health_safety

What should I do in the event of a fire?On hearing a fire alarm in a QM building, youshould immediately leave through the nearestemergency exit. Do not go to any other part ofthe building for any reason. Proceed to thedesignated emergency assembly area andreport to the Fire Marshal. Do not leave theassembly area or re-enter the building untilinstructed to do so. Failure to follow theseprocedures may lead to disciplinary action.

Tampering with fire alarms or fire-fightingequipment is a serious offence, and we willtake disciplinary action against any studentresponsible.

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What are QM’s insurance arrangements?QM has insurance arrangements that cover thesafety and wellbeing of enrolled students onQueen Mary premises or engaged in QMactivities, but these do not cover personalpossessions, and you are strongly advised tomake arrangements for these yourself. Propertymay potentially be stolen from cloakrooms,cafeterias, examination halls and other campuslocations, so you should ensure that you areprotected. The Students’ Union can advise youon policies specifically designed for students.

If you are living in QM accommodation thenyou will have automatic contents insurance forpossessions kept in your room; for detailsconsult the Residences Office’s Handbook forResidents, at: www.residences.qmul.ac.uk//Docs/21155.pdf

Where is lost property kept?If you have lost something at QM, pleasecontact the Security Control Room at yourcampus. If the item has not been handed in,the Security Service will produce a lost propertyreport that can be referred to by your insurancecompany if you make a claim. We will keepyour contact details and a description of thelost property on file in case the item is handedin later. Please see www.security.qmul.ac.uk formore details. Your School/Institute may alsohave its own lost property store.

Can I park my car on campus?There are no parking facilities available forstudents unless you have specialcircumstances. Please contact Student andCampus Services if you think you havecircumstances which require a permit at:www.security.qmul.ac.uk/Parking/

Can I collect funds for charity on campus?Yes, if you obtain written permission from theSecretary to Council at least two weeks beforethe collection is to be made. Full details can beobtained from the Council Secretariat (E12,Queens’ Building).

Can I display posters or distribute leaflets oncampus?Yes, but only on designated notice boards andwith the permission of the person, office ororganisation responsible for that board.Materials for display or distribution must bearthe name of the group responsible and contactdetails for an authorised person or officer whocan be contacted to deal with queries.

Can I smoke on campus?Only in designated areas, which does notinclude Library Square. QM is a smoke freecampus and therefore if you need to smokeyou must go off site to do so. You cannotsmoke in the QM halls of residence.

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Are breastfeeding facilities available oncampus?The following rooms are available, on a bookingbasis only:

Mile End Campus:Nursery, 406 - 408 Bancroft RoadTo book contact Max Moorcock, 020 78822790, [email protected]

Whitechapel Campus:Abernethy Building, First Floor, Room 1.16To book use the diary in room 1.10 and enterthe times you require. NB, Only suitable formothers to express milk.

Charterhouse Square:Wolfson Institute, Meeting room 002To book contact Linda Goodchild, 020 78826224, [email protected]

Do I need to get a TV licence if I live in halls?Yes, you must have a TV licence to watch orrecord television. As well as TV sets and videoor DVD recorders, this includes using mobilephones, set-top boxes, laptops or personalcomputers to receive or record televisionprogrammes. However if you are returninghome for the summer holidays and only need alicence for nine months, you may qualify for a

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refund on the remaining three. You can getmore information from the students' section ofthe TV Licensing website.http://www.tvlicensing.co.uk/check-if-you-need-one/for-your-home/students-aud1/

Can I work part-time for QM?There are opportunities to work for QM as astudent ambassador or for the Students’ Unionin one of the catering outlets. For informationon working as a student ambassador, pleasecontact the Education Liaison and AccessOffice on [email protected]. Pleasesee the Students’ Union website for anyemployment opportunities www.qmsu.org/jobs/.

Although we recognise that most full timestudents are required to work part time, it isstrongly recommended that you keep this to anabsolute minimum so as not to interfere withyour studies.

If you are struggling with your finances (andmost students do at one time or another) thenthere is help available. Please see ‘Advice &Counselling Service’ or ‘Bursaries, Grants andScholarships Office’ in the ‘Student SupportServices’ section.

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This section provides key information onacademic processes and regulations that youwill encounter during your time at Queen Mary(QM). Processes for dental and medicalstudents will vary detail in some areas, and theSchool of Medicine and Dentistry will supplyadditional materials covering this information.You may find it useful to read this section inparallel with the QM Academic Regulationswhich can be found online at:www.arcs.qmul.ac.uk/

What is expected of me in terms of attendanceand participation?Before enrolling you should have alreadyensured that your programme is acceptableand suitable for you in terms of being able tomeet the specified attendance, learning andassessment requirements. We cannot normallyalter a programme of study to meet anindividual’s needs.

You are expected to attend all elements of yourprogramme of study during the specified termdates (including the entire exam period). Youmust also meet all published assessmentdeadlines and sit tests and invigilated exams.

Your academic school or institute will notify youof attendance and assessment requirementsthrough its student handbook, website or noticeboards, or by email. It is your responsibility tofind out what is expected of you at the start ofthe academic year and to arrange your time soas to meet all deadlines and be present in alllearning activities (lectures, seminars, labs etc).

If you are taking modules from more than oneacademic school or institute, remember thatsome schools and institutes have differentcoursework submission procedures; if in doubt,contact your school or institute.

Can I be absent?You may not be absent without permission, andpermission can only be granted by the Head ofSchool/Institute. Certification must be providedfor illness and other such causes of absence,and you must arrange to catch up on missedlectures and work. If you feel you are going tobe absent for a significant period of time (forexample more than two weeks) and thereforemiss too much to be able to catch up, then youshould discuss this with your academic advisor/personal tutor and give serious consideration tointerrupting your studies; see below ‘How do Iinterrupt my enrolment or change myregistration status?’ for more information.

If you fail to meet your academic school orinstitute’s requirements for attendance and/orsubmission of assessment then yourregistration, from a module or from theprogramme itself, may be terminated by yourschool or institute (see ‘What is deregistration?’below). QM has a responsibility to theGovernment and other external agencies toensure that students attend and submit theirassessment. Therefore non-attendance andpoor performance is taken very seriously and ifyou are consistently absent or do not submitassessment then it is highly likely you will bederegistered and this information reported toauthorities such as the UK Border Agency,Transport for London and the Student LoansCompany.

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What is enrolment?Along with registration, completing enrolment ispart of the process of you becoming a studentof QM and as such is compulsory. Only onceyou are fully enrolled will you be able to go tolectures and other learning activities as well asaccess facilities such as the library or theStudent Union. Enrolment also allows us tocheck that your records and fee-payments areup to date and collate important information.When you enrol you also confirm that you willabide by the QM regulations.

During your time at QM you will be required tocomplete different enrolment activitiesdepending on whether you are a new orreturning student.

Pre-enrolment New students will receive an email informingyou that the first stage of enrolment, online pre-enrolment, is available to you with the link intoMySIS (My Student Information System -https://mysis.qmul.ac.uk) embedded in theemail along with your login details. This email issent to students from mid-August onwards,depending on when your admissions offerbecame unconditional.

When new students login to pre-enrol onlineyou will see up to six sections to check andupdate: personal and academic details,qualification history, address information, dataconsent, studentship information (researchstudents only) and the declaration. Studentscan save the data and log-in again later if theyneed to find information from elsewhere tocomplete the process.

Once new students have completed online pre-enrolment, the next stage will be to completeenrolment in person. Completing pre-enrolmentis a condition to being able to fully enrol.

EnrolmentThis is another process for new students only,where you are required to physically attend theenrolment centre, submit importantdocumentation about your fees, your identity,and have your photograph taken. Uponenrolment you will be issued with your StudentID Card, which will include a photograph ofyour full head and face and must be carriedwith you at all times on QM premises; see‘What is the student ID card?’ in the keyinformation section.

Re-enrolmentRe-enrolment is an online process accessedthrough MySIS which all returning studentsmust complete at the start of each newacademic year. It confirms you have returned,and updates us with key information that mighthave changed over the past year. An email willbe sent to students informing you that you can re-enrol once you have progressed into the next academic year. In order to access re-enrolment, returning students need to log into MySIS - https://mysis.qmul.ac.uk with yourQM username and password. Students willhave received their QM username andpassword at enrolment in the first year. If youhave lost or forgotten your username orpassword you will need to contact the ITServices Helpdesk on +44 (0)20 7882 8888 oremail [email protected]

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24

Please note that if you are a returning studentin debt for tuition fees, you will not be able toaccess re-enrolment until the debt has beencleared. Where students are also members ofstaff, you should be aware that you will need aseparate student QM username to accessenrolment processes.

If you have a problem with either pre-enrolmentor re-enrolment, you should contact theStudent Enquiry Centre/Research DegreesOffice/SMD Student Office (as appropriate) inthe first instance for assistance.

Temporary enrolmentIf you are unable to fully enrol by providing allthe information required at enrolment (forexample, you do not have confirmation of yourtuition fee arrangements) then you may betemporarily enrolled for a limited period of time.This will allow you to continue attendinglectures and have some access to libraryfacilities, however it will expire and if you do notprovide the information required by that time,your enrolment and registration will beterminated and you will no longer be a student.This includes returning students who do notcomplete the online re-enrolment process andreturning international students who do notprovide up to date visa information.

What are the arrangements for tuition fees?Tuition fees cover registration and exam fees.They do not include fees for text books, anyspecialist equipment and some field courses.Payment of tuition fees is a precondition for full enrolment. Exceptionally, you may betemporarily enrolled for a fixed period before

paying or confirming payment of fees or youmay pay through instalments. For furtherinformation please contact the Fees Officedetails of which are given in the StudentSupport Services section.

If you fail to pay your fees on time then QM isentitled to terminate your enrolment andregistration. If this happens then you will be de-registered and you will no longer be astudent of QM. If you are at all worried aboutyour ability to pay your tuition fees, or yoursituation changes during the year then youmust contact the Fees Office immediately. Forconfidential advice and support about studentfinance, hardship funds and any other financialissue, please contact the Advice andCounselling Service. (see Student SupportServices for contact details).

If you are de-registered for non-payment of feesbut then pay the outstanding amount you canbe reinstated as a student, however you will becharged an administrative fee for re-enrolment(currently £250). Students are advised thatreinstatement shall not occur until theappropriate point during the following academicyear.

How do I interrupt my enrolment or change myregistration status?Permission for interruption of studies on thegrounds of illness or other good cause may begranted by your academic school or institute.You may only interrupt for a maximum of twoyears in total; interruption for a period longerthan this will be granted only in highly

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exceptional circumstances and with theexpress permission of the Academic Secretary.Any break in your studies for a significantperiod requires submission of an ‘Interruptionof Studies’ form, available from AcademicRegistry and online at: www.arcs.qmul.ac.uk/registry/maintenance_of_student_records.html

Interrupting your studies will mean thatalthough you remain registered you will ceaseto be an enrolled student of QM and thereforewill not be able to attend lectures or usefacilities such as the library. If you are resittingout of attendance then you cannot interruptyour studies, as you are not enrolled.

If you do interrupt then the AcademicRegulations in place at the time of your initialregistration remain in effect. You are advised tocontact your tutor and the Advice andCounselling Service before interrupting or

withdrawing; funding regulations changefrequently and it is important that youunderstand how your decision might affect yourentitlements in the future. Welfare Advisers inthe Advice and Counselling Service are the staffat Queen Mary that provide specialist and up todate advice on your eligibility for studentfinance if you interrupt or withdraw.

Until you have formally interrupted orwithdrawn from study you will officially remaina student of QM and be liable for tuition feesand, where appropriate, residence fees. Thedeadline for interrupting studies is 21 April2013.

Can I change my programme of study?Yes, but normally within the first two weeks.This can be straightforward if the twoprogrammes are closely related, but if thechange is more fundamental then you may

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need to start the new programme from thebeginning. This will mean extending yourperiod of study and paying additional tuitionfees.

It is possible when changing programme, withthe approval of your school or institute, to studya reduced number of modules on part-timebasis. This can be useful if you require just afew additional credits to meet the requirementsof your new programme. Normally, however youmust be registered for modules of a minimumof 45 credits.

The ‘Change of Programme of Study’ form,available from Student Enquiry Centre andonline atwww.arcs.qmul.ac.uk/registry/maintenance_of_student_records.html, requires signatures fromyour new (where appropriate) and existingHeads of School/Institute (or their delegatedauthority) before the change is approved. Youshould always consult your personal tutor andStudent Enquiry Centre before changing yourprogramme of study.

What are withdrawal and de-registration? Withdrawal from your programme orderegistration by QM will lead to the immediatetermination of your enrolment and registrationwith QM which means you are no longer astudent. If you withdraw or are deregisteredfrom your programme then you may not useany QM facilities. The deadline for withdrawingfrom studies is 21 April 2013.

Deregistration from a module does notnecessarily lead to the termination of yourenrolment. We may deregister you from amodule in the event of unsatisfactoryattendance or failure to submit the specifiedassessment. Where the module is not replacedwith a suitable alternative, the mark awardedwill be either that achieved up to the point ofderegistration, weighted as applicable, or zero.If this happens then it will affect your overalldegree classification, be recorded on yourtranscript and may be mentioned in anyreferences your academic school or institutegive in the future.

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Deregistration from a module(s) or from aprogramme of study will not occur withoutwarning from your academic school or institutegiving you the opportunity to improve or explainyour absence or poor performance. If you arederegistered then you may appeal using theCollege Appeal Regulations (CAR) if you feelyou have grounds on which to do so.

What is module registration?Your programme of study is made up of anumber of different modules, each covering akey topic or theme. Some (or even all) of themodules may be required for your programmeand you will have to take these, but at the startof each academic year you can choose yourother modules (electives) from a list set up byyour School/Institute. This selection, and itsvalidation by your School/Institute, is calledmodule registration.

If you are not registered for a module then youare not permitted to attend lectures or to takeany assessment for that module. If you registerfor a module then you are deemed to be takingit or to have taken it even if deregistration orwithdrawal follows, unless you transfer theregistration to another module.

How do I register for a module?To register for your modules you will log-in toMySIS (your personal area of SIS) with yourusual computer log-in, and make preliminarychoices from a list using the descriptions to tellyou what the modules are about. Any core orcompulsory modules will be preselected andyou cannot change these.

Once you are happy with your choices, you willsend them to your School or Institute forapproval (e.g. they will make sure there aren’tany timetable clashes and you have a balanceof modules in each semester) – you can sendcomments to them with the selection if youwish. All of your selections must be confirmedand approved by the specified deadline. Thefinal outcome of your choices will be confirmedto you by email. Module registration has to becompleted by the specified deadline (normallymid October within the first two weeks ofteaching).

All modules have a limited number of places,and priority is given to students who arerequired to take them for their programmes.Therefore it is important that you choose yourelectives and complete module registration assoon as possible.

Can I withdraw from a module?During the first two weeks of each semester,students on certain programmes of study areable to modify their choice of modules byundoing your choices in MySIS. Howeverremember that you may risk losing your placeon popular modules if you don’t act quickly.

Can I take a module from another University of London (UoL) college?With approval from your school or institute, yes.As a student of QM you can register to takemodules at other UoL colleges such as Kings,UCL, SOAS and the LSE. To take such amodule you will need to get the approval ofyour academic school or institute as well as

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approval from the other college. To register forone of these modules you will need to completethe appropriate form available from StudentEnquiry Centre.

What are the requirements for passing amodule?You must complete all specified assessment to the standard required in the modulespecification and regulations. For examplesome modules will require you to get a specificmark in the coursework element in order topass. An aggregated, weighted mark will beawarded for each module you take.

The pass mark for a module is an overall totalmark of 40.0, except for MBBS, BDS andpostgraduate programmes, where therequirement is 50.0. There may also bespecific hurdles for particular items ofassessment in the module, and you shouldalways read the module description for details.In such cases if you do not achieve therequired marks then you will fail the module.

If you pass a module, you cannot take any ofthe assessment again in order to improve yourmark.

How are undergraduate modules graded?Performance in undergraduate modules excepton the MBBS and BDS is graded as follows:

Grade A – 70.0 – 100.0 Grade B – 60.0 – 69.9

Grade C – 50.0 – 59.9 Grade D – 45.0 – 49.9

Grade E – 40.0 – 44.9 Fail – 0.0 – 39.9

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30

These grades are purely related to academicperformance. Other grades are awarded toindicate extenuating circumstances,assessment offences, non submission or not sitting assessment etc.

What is the difference between core and compulsory modules?A compulsory module is a module that must betaken. A core module is a module that must betaken and passed. Both have to be taken andtherefore you will not be able to opt out ofthese modules during module registration (see‘What is module registration?’ above). Theseare different to elective modules which youchoose to take and do not have to be passed.Your school or institute will be able to confirmwhich modules are core and compulsory.

How will I be assessed?Modules are often assessed by a combinationof assessment methods; the types used aremostly determined by the subject area. QM hasidentified five different assessment methods:examinations, coursework, practicalassessment, dissertations/projects andprofessional capability.

For all types of assessment there will be apublished deadline by which you must submityour work, or date when you will sit theassessment (such as an exam or test). It isimportant that you submit your assessment bythat date, as academic schools and instituteswill impose a penalty for late submission. If,due to extenuating circumstances, you arehaving difficulties in completing your

coursework by the deadline, contact therelevant school or institute in advance and askabout getting an extension; do not wait untilafter the deadline. Extensions will not normallybe given without evidence of valid extenuatingcircumstances. Remember that handwrittencoursework must be legible or it may not bemarked.

Will all the assessment I do count? Although the majority of the work you do willcarry marks, some of your assessment will notbe compulsory, and is designed purely to givefeedback on your progress. Other assessmentwill be ‘required’ and must be completed to asatisfactory standard though it does not counttowards the final mark. Finally, there isassessed coursework which does count towardthe module mark. QM has a code of practicefor assessment and feedback which you canaccess athttp://www.learninginstitute.qmul.ac.uk/lta/lta-publications/code-of-practice-on-assessment-and-feedback/. This will tell you what you canexpect from QM in terms of feedback on yourwork and how you may be assessed.

How will I know when my exams are takingplace?QM will publish the full exam timetable at leastthree weeks before the first exam. You willreceive your timetable towards the end of thesecond semester, via your MySis portal and viathe ARCS website at www.arcs.qmul.ac.uk. Ifyour timetable has not been published via yourMySis portal by the end of the second semester

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then you should contact the ExaminationsOffice at [email protected].

The entire timetable, with all amendments, canbe viewed online. Please remember it is yourresponsibility to check your timetable and tolook for possible amendments.

If you have registered for modules at anotherUoL college then the details of the exam will besent to you once we receive them from therelevant college; this is normally during theEaster vacation. If you do not receive thisinformation, contact the Exams Office at thecollege teaching the module.

Do not make vacation arrangements that willinvolve you being away before the formal endof the exam period, this is due to theoccasional and unavoidable necessity tochange the date of an exam.

Am I entitled to special exam arrangements?If you have a disability or specific learningdifficulty then you may request special examarrangements, for example, additional time orspecial equipment and you should discuss yourneeds with the Disability and Dyslexia Service.Applications must be made before 15th March2013 to guarantee that they will beimplemented in time for that year’s examinationperiod. If applications are made after thedeadline the College cannot guarantee thatthey will be implemented until the next examperiod. Visit the Disability and Dyslexia Servicewebsite, at: www.dds.qmul.ac.uk.

What happens if I arrive late for my exam?You should make sure that you arrive at least30 minutes before the start of your exams,allowing sufficient time for transport difficulties.However if you do arrive late you may beallowed to enter but you will not be awardedadditional time in compensation. If you arrivemore than 30 minutes late then you will only beadmitted if no other student for your exam hasleft the venue. You may not leave the examvenue unaccompanied in the first 30 or final15 minutes.

What should I bring to my exams?Only the materials permitted for the exam asstated in the rubric, together with your StudentID Card. These materials should be kept looseon the desk or in a clear plastic bag or pencilcase. Calculators, dictionaries, word lists and

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other translation devices are not permittedexcept where specified in the rubric. You willbe asked to place your Student ID Card on yourexam desk so that the attendance list andidentities can be checked.

QM is not responsible for the security of yourbelongings, so please do not bring valuable andunnecessary items with you. You will berequired to put all personal possessions awayfrom you and ideally in a bag placed in adesignated area of the venue. You will bepermitted to keep your wallet, purse and/ormobile phone with you but these must bestored underneath your desk and NOT in yourpocket. You can have a thin jacket or cardiganbut again this must be stored under your desk(not on the back of the chair) if you are notwearing it.

Ensure that your mobile phone, if you mustbring it, is turned off and left with no alarmsset. The alarm on many models of mobilephones will sound even when the handset isswitched off. If your phone causes adisturbance during an exam then it will beconfiscated and be treated as an assessmentoffence.

Before the start of every exam you must emptyyour pockets completely. This is because if youare in possession of unauthorised materialsthen you will have been deemed to havecommitted an assessment offence. Obviouslythe use of unauthorised material is anassessment offence, however the AssessmentOffence Regulations make no distinction

between possession and use and intention isirrelevant. For example, you may leave somerevision notes in your pencil case, howevereven if it was an accident and you had nointention of using them during the exam, this isan assessment offence and the penalty is thesame. Please note that unauthorised materialincludes any notes stored on your mobilephone or other personal media device, all ofwhich can be checked by an invigilator.

You should make yourself familiar with theAssessment Offence Regulations and theAssessment Regulations on the Registrywebsite, at: www.arcs.qmul.ac.uk/registry.

What happens if I miss an exam?If there is no good reason for your absencethen you will be given a mark of zero. If yourabsence was due to extenuating circumstances(an unplanned reason outside of your control)such as medical reasons, you will normally beallowed to sit the exam at the next opportunitywithout the missed exam counting as one ofyour permitted attempts, see below ‘Whatshould I do if I am unwell on the day of myexam?’.

What should I do if I am unwell on the day of my exam?Do not attempt an exam if you are unwell. Inattending you are judged fit enough to sit theexam (‘fit to sit’) and the mark that you obtainwill stand. It is important to note that youcannot get extra marks to compensate for anyillness you were suffering on the day.

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If you feel unable to sit an exam due to illnessthen you must notify your school or institute by submitting a claim for extenuatingcircumstances as soon as possible before thedeadline in your school or institute. This mustbe accompanied by a doctor’s certificate givingdetails of your illness and confirming that youwere unfit to attend on the date of the exam.You should aim to see your doctor on the day.If your claim is accepted by the Exam Boardthen you will normally be permitted to take theexam at the first available opportunity as if for afirst time (a ‘first sit’).

If you are absent without good reason then youare likely to fail the module (see ‘What happensif I miss an exam?’).

What do I need to do to receive myqualification?Undertake an approved programme of studyand meet the requirements for progression (ifapplicable) and the requirements for award.Each award type has regulations setting out itsrequirements; these are contained within theAcademic Regulations.

What are academic levels?Each module has a level reflecting its academiccomplexity within its discipline. The levelsrange from 3 (foundation or pre-universitylevel) to 7 (Masters level). If you are following athree year undergraduate degree programmesuch as a BA or BSc then you will be expectedto progress to and graduate with level 6(Honours level) modules in your thirddevelopmental year. A MEng or MSci award is

designated level 7. The Queen Mary AcademicCredit Framework details the academic level ofeach award and is available online, at:www.arcs.qmul.ac.uk/policy_zone

What is progression?Progression is the process where you movefrom one developmental year to the next,usually at the end of the academic year. Toprogress you must pass modules to a set valueof academic credit and any specified coremodules. For some postgraduate programmes,you may be required to meet additionalprogression requirements in your taughtmodules before moving on to the project ordissertation. You will not be able to advance tothe next developmental year if you have notmet the requirements for progression.

If you meet the required number of credits forprogression but fail a core module then youmay, subject to the approval of the ExamBoard, transfer to a pathway or programme for which you have met the requirements.

If you do not meet progression hurdles forMEng or MSci then you may be required totransfer to the associated BEng or BScprogramme, while if you perform exceptionallywell on a BEng or BSc programme you may beadvised to transfer to the associated MEng orMSci. If you achieve a merit or distinction inFdA or FdSc then you may be offeredadmission to the appropriate developmentalyear of an associated honours degreeprogramme.

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What are the progression requirements for myaward?The tables below outline the generalprogression requirements in terms of academiccredits for each award. Most programmes ofstudy also specify core module requirementsfor progression and some MEng and MSciprogrammes require you to get a minimumyear or weighted average to progress. Yourschool or institute will hold this information.Even where you meet these requirements, youcannot normally progress carrying more than30 credits of trailing resits.

Note: After the foundation year, level 3 modulesdo not count towards the requirements forprogression or award.

Note: BA degrees in modern languages havean additional progression hurdle for the yearspent abroad, and a correspondingly highercredit requirement for the award. Your schoolor institute will be able to give you detailedinformation.

Note: There may also be a thresholdrequirement for progression. Please contactyour school for details.

What are the special arrangements for LLB progression?If you are enrolled on the LLB programme thenyou must pass all modules undertaken eachyear to progress or to complete the award. Ifyou fail any modules then you will, unlessreferred, need to resit the entire diet of exams.If you fail up to one subject in the Intermediateor Part I exams then you may be ‘referred’, orpermitted to resit only the failed subjects at thenext opportunity.

BA, BSc, BSc(Econ), BEng, BSc(Eng)

Progress from/to Credits youmust take

Credits youmust pass

Foundation yearto DevelopmentalYear 1

120 90

Developmentalyears 1 to 2

120 90


120 180 of total240

For award 360 270

MSci, MEng

Progress from/to Credits youmust take

Credits youmust pass

Foundation Yearto DevelopmentalYear 1

120 90


120 105


120 210 of total240


120 300 of total360 (MSci)

315 of total360 (MEng)

For award 480 420

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What about the progression rules for the MBBSand BDS?Both of these programmes normally requireyou to pass everything to be able to progress,however you should consult with yourindividual school or institute handbook for more information.

What are the credit requirements for my award?To receive your award you must take and passmodules to a set value of academic credit. A

single module is equivalent to 15 credits.Individual award regulations specify theacademic levels at which credit must beachieved, details of which are given in theAcademic Regulations and the Queen MaryAcademic Credit Framework both of which are available online, at:www.arcs.qmul.ac.uk/policy_zone.

The value of academic credits required variesbetween awards as follows:

35

Award Credits you must take Credits you must pass

BA; BEng; BSc; BSc(Econ); BSc(Eng) 360 270

LLB 360 360

BA Modern Language programmes with a year abroad

480 270*

MSci; MEng 480 420

Dip HE 240 180

Cert HE 120 90

FdA; FdSc 240 240

Foundation Certificate 120 90

Grad Dip 120 90

Grad Cert 60 45

MA; MSc; MBA; MRes; LLM 180 180

MClinDent 360 360

PGDip 120 120

PGCert 60 60

* The 270 credits must consist of credits achieved in developmental years 1, 2, and 4.Please contact SLLF for further details.

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Note: Credit requirements for awards onlyapply to students who enrolled in 2008onwards. If you enrolled in 2007 or earlier thenyour award requirements will be framed interms of units to be taken and passed andthere will not be the same emphasis onacademic levels.

What is my award classification?Your award classification is the ‘grade’ ofdegree with which you will graduate and isbased on the College Mark, which is aweighted average of marks from all the

modules that you take. The weightings varybetween awards, and are detailed in the tablebelow. The mark is always calculated as thoughthe required number of modules was taken.The College Mark is calculated to one decimalplace.

If you do not meet the requirements for youraward but do have resit entitlements then youmay be offered the opportunity to exit with alower award for which you have met therequirements. You will then become ineligibleto take the remaining resit opportunities.

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College Mark Weightings

37

Award Year 1 Year 2 Year 3 Year 4

BA (except Geography and modern languages); BEng (exceptElectronic Engineering); BSc(Eng) (except ElectronicEngineering)

1 2 4 -

BA (Geography); BSc; BSc(Econ); BSc(Eng) ElectronicEngineering

1 3 6 -

BEng (Electronic Engineering) 1 3 6* -

BA programmes in modern languages 1 2 1 4

BSc Computer Science with Industrial Placement 1 3 6

MSci in Chemistry and Pharmaceutical Chemistry (SBCS); MSciin Environmental Science; MEng (except SEMS Engineeringprogrammes)

1 2 3 4

MSci in School of Mathematical Sciences 1 2 4 4

MSci in Department of Physics; MSci in SBCS (except Chemistry and PharmaceuticalChemistry); MSci in Department of Computer Science

1 3 6 6

MEng in SEMS (Engineering programmes) 1 2 4 5

MEng in Electronic Engineering 0.8 1.6 3.2 4.4

FdA; FdSc 1 2 - -

Grad Cert; Grad Dip 1 - - -

Dip HE 1 2 - -

Cert HE 1 - - -

* 6, of which 4 = non-project modules and 2 = project module� 4.4, of which 2.4= non-project modules and 2 = project module

Example: A BSc(Econ) is weighted 1:3:6. There are ten weighting units (1+3+6), so oneweighting unit is equivalent to 10 per cent of the College Mark. Here, the marks from the firstdevelopmental year will count for 10 per cent of the College Mark, the second year 30 percent, and the third year 60 per cent.

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Award Classifications

Grad Cert; Grad Dip; FdA; FdSc

College Mark Classification

70.0 - 100 Distinction

65.0 - 69.9 Merit

40.0 - 64.9 Pass

BA; BEng; BSc; BSc(Econ); BSc(Eng); MSci; MEng


70.0 - 100 First Class Honours

60.0 - 69.9 Second Class Honours, Upper Division

50.0 - 59.9 Second Class Honours, Lower Division

45.0 - 49.9 Third Class Honours

Less than 45.0 Pass

MA; MSc; MBA


70.0 - 100 + module mark of 65 or more in dissertationproject

Distinction

65.0 or more Merit

50.0 - 64.9 Pass

LLM



60.0 - 69.9 Merit

50.0 - 59.9 Pass

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Note: Some programmes have specialregulations and award classifications may differ.Please contact your school or institute forfurther information.

Note: If you are studying for LLB, MBBS orBDS then you should refer to the academicregulations for information on awardclassification.

39

MRes


70.0 - 100 + module mark of 70 or more in dissertationproject

Distinction

65.0 or more Merit

50.0 - 64.9 Pass

MClinDent; PGCert; PGDip



65.0 - 69.9 Merit

50.0 - 64.9 Pass

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What is advanced standing?If you enrol on a programme for which youhave evidence of prior certified learning youmay be admitted with advanced standingwhich will exempt you from one or two years ofan undergraduate programme or from certainmodules of a postgraduate programme.Undergraduates may be admitted directly tothe second year of a three year programme orthird year of a four year programme. Youcannot be admitted directly to the final year ofan undergraduate degree. Postgraduatestudents may be given advanced standing forup to 25% of the taught component of amasters programme. The decision to awardadvanced standing is made during theadmissions process.

If you have advanced standing, then only theassessment completed at Queen Mary duringthe current registration period will be taken intoaccount, placing you on an equal footing withother students. When calculating your CollegeMark (overall average) any advanced standingwill be taken into account by using a differentcalculation.

Advanced standing is not permitted where theprior learning has already counted towards aprevious qualification at the same level.

What are Examination Boards?Examination Boards ensure that marks andclassifications are awarded fairly andconsistently across QM in accordance with theAcademic Regulations. There are two types;Subject Examination Boards (SEBs) regulate

modules and programmes of study, and reportto and advise the Degree Examination Boards(DEBs), which consider and approve allrecommendations for awards, classifications,retakes and failures. Further information isgiven in the Academic Regulations, at:www.arcs.qmul.ac.uk.

You should make yourself aware of the date ofthe Subject Examination Board meeting(s) foryour programme of study. These are normallyheld in June for undergraduate programmes,and in October for postgraduate programmes.

What is discretion?Examination boards have the discretion toupgrade an award classification in very limitedspecified situations, provided that they aresatisfied that the student's performancewarrants the higher classification and meetsany criteria set for the use of discretion. Not allstudents meeting the criteria will automatically

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be raised; this is solely at the academicjudgement of the board.

Typically, an undergraduate student would onlybe considered for upgrade if his/her Collegemark is within either 1 or 2% of theclassification boundary and has a profile ofmodule mark performance at the higher level.Different mechanisms may apply forpostgraduate taught students.

What is an honours degree?Undergraduate degrees awarded withclassifications of first class, second class(upper division), second class (lower division)and third class are awarded with honours.Programmes not classified in this manner maybe awarded with honours subject to individualprogramme regulations.

What is a pass degree?This is a degree without honours. Pass degreesare sometimes offered to students where thereare accepted extenuating circumstances andthe student has achieved a College Mark of40.0 or greater, but has only passed between240 and 270 academic credits. There is nopass degree for MSci, MEng or postgraduateawards. If you are offered and accept a passdegree then you will lose your right to furtherresits.

What is an aegrotat degree?If you miss some or all of your final yearassessment due to illness or severe extenuatingcircumstances and do not qualify for the awardof a degree then you may be offered anaegrotat degree if the examiners are confidentthat you would have reached the requiredstandard had you completed the assessmentand you are unlikely to return to do so.

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You may decline the aegrotat and take themissed assessment at the next availableopportunity provided that you have notexhausted your resit attempts. If you accept theaegrotat then you will lose your right to sit themissed assessment.

When are the graduation ceremonies held?The graduation ceremony is normally held inthe Great Hall. You may attend in person or askfor it to be conferred in absentia if you cannotattend. The main ceremonies take place in Julyfor undergraduates and in December forpostgraduates. If you are unable to attend themain ceremony for your award then you mayregister for the next available series ofceremonies. Please note that degrees areawarded at the relevant Degree Examination

Board meeting and therefore if you are unableto attend the ceremony you will still receiveyour degree.

You will be asked to indicate whether or notyou wish to attend before your final exams. Donot delay in responding as you may find thatthere are no places left if you wait until yourresults are published.

After you have graduated, your name andaddress will be transferred to our AlumniRelations database so that we can keep intouch with you. Your degree certificate will beposted to your home address directly from theUniversity of London. It is therefore importantthat your registered address is up to datebefore you leave QM. For further information on graduation, go to:www.qmul.ac.uk/graduation.

What happens if I fail one or more modules?If you do not achieve the minimumrequirements to pass (normally just achieving apass mark) then you will fail the module. Youmay, depending on your programme, bepermitted a specified number of furtherattempts to pass by resitting the assessment orretaking the module.

What is condoned failure?Postgraduate students must normally pass alltheir modules to meet their awardrequirements. However, the relevant SubjectExamination Board may disregard failure in upto 30 credits where you have achieved amodule mark of 30.0 - 49.9 in each of the

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failed modules and your overall average is 50.0 or greater. This is known as condonedfailure. Some awards have special regulationsthat either do not permit condoned failure orwhich specify different requirements forcondoned failure, please check with yourschool/institute for more information.

What is the difference between a resit and a retake?A resit requires simply that you sit theassessment on a further occasion; you will notneed to attend any teaching for the module.You will either resit the assessment you failedor one item of assessment weighted at 100 percent (this is called synoptic re-assessment),depending on the regulations for each module.You should contact the school/instituteresponsible for the module if you are unsurewhat type of re-assessment is applicable. Themodule mark for your resit will be pegged (nonMBBS, BDS only), and will count for the year inwhich you originally took the module ratherthan the year of the resit. You will need to pay aregistration fee but no tuition fees for thatmodule. A resit counts as one of your permittedattempts for a module.

A retake requires attendance at classes,completion of all elements of assessment forthe module (whether or not previously passedor not) and payment of additional tuition feeson a pro rata basis. Permission to retake will beapproved by the relevant Examination Board.Retake module marks are not pegged. For LLB,

MBBS and BDS students, permission to retakewill normally require you to retake the entiredevelopmental year rather than just themodules that you have failed.

Please always seek advice from your school orinstitute if you need to resit or retake a module.

When do resits take place?Resits normally take place during the nextacademic year, although some Schools offerlate-summer exams in August forundergraduate students. This allows studentswho do not meet progression requirements achance to rejoin their original cohort.

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The provisional of late-summer resits for2012/13 is as follows, although please checkwith your School:

• No late-summer resits: Electronic Engineeringand Computer Science; English and Drama;Georgraphy; History; Languages, Linguisticsand Film; Physics

• Late-summer resits for first developmentalyear only: Engineering and Materials Science;Mathematical Sciences

• Late-summer resits for first and seconddevelopmental years only: Biological andChemical Sciences; Economics and Finance;Law; Business and Management*; Politicsand International Relations*

*only where needed for progression

MBBS students have a resit period in lateAugust. Timing of BDS resits are dependent onyour developmental year of study.

Finalist students are not permitted late summerassessment. Some schools and institutes mayrun late-summer resits for postgraduatestudents, please contact your school directly forfurther information.

Do I have to pay to resit?You will be advised of the resit cost at the pointof registrating for your resits.

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If the next available opportunity to take yourresit is in late summer then you will not be ableto opt out and will be expected to take therelevant assessment.

Students out of attendanceIf you have not progressed to the nextdevelopmental year or have failed to meet therequirements for award then you will still berequired to register for your resits by thepublished deadline using the online task viaMySIS. This is an ‘opt in’ task as unless youchoose to take a resit you will not be registeredfor it. If you do not ‘opt in’ and register for yourresits by the published deadline then you willlose the right to any further attempts to passthe module.

What are first sits and first takes?First sits and first takes allow you to resit orretake the relevant module(s) without itcounting as one of your permitted attempts. Forfirst sits or first takes the module marks are notpegged and the module will count for the yearin which you originally took it. First sits and firsttakes always take place at the first availableopportunity. For some students this may be inthe late summer, depending on progressionrequirements and school practice.

If you are awarded a first sit then depending onthe reassessment practice for the module youwill either complete the missing assessmentonly (the mark for which will be combined withyour other assessment marks for that module)or take one item of assessment weighted at100 per cent. (specific modules may haveregulations that vary slightly from this pattern).

What are pegged marks?Module marks (the overall total) for most resits are ‘pegged’ at the minimum pass mark.Regardless of the quality of your answers, youcannot achieve a higher score for the modulethan the minimum pass mark. You may notnormally resit or retake a module that you havealready passed in order to improve your mark.

Resits for LLB, LLM, MBBS and BDS studentsare not pegged. Marks for first sits and firsttakes are not pegged for any student.

How do I register for resits? Non MBBS, BDS and LLB students onlyStudents in attendanceIf you have progressed to your nextdevelopmental year but have failed a module(s)and still have a number of attempts left to pass,then during the online module registrationprocess in MySIS, at the beginning of theacademic year, you will be able to confirmwhether or not you wish to take the resit. Thisis your opportunity to ‘opt out’ as unless youstate otherwise you will be registered for theresit.

If you do not opt out of any resits by theprescribed deadline then you will be registeredfor these resits and expected to take therelevant assessment. Please note that MySISwill prevent you from opting out of so manyresits that you are unable to meet theprogression or award requirements for your programme.

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been negatively affected by circumstancesoutside your control so as to cast doubt on thelikely validity of the assessment as a measure ofyour achievement, then you may wish to submitan extenuating circumstances claim. Extenuatingcircumstances include events such as illness orthe death of a close relative (parent, guardian,sibling). They do not include computerdifficulties, local transport delays, printingproblems, employment or workload, misreadingyour exam timetable or planned holidays.

Please note that if you do attend or submit yourassessment then extenuating circumstancescannot be taken in to account in marking yourwork or by giving you another attempt. If youmiss an assessment and your case is acceptedthen you will be given another opportunity, youwill never receive additional marks.

How many times may I attempt a module?Most undergraduate students who began theirprogrammes in 2010/11 and earlier have threeattempts in total: the first attempt or first sit,and two resit or retake opportunities. Thosestarting in 2011/12 and later have twoattempts: one a first attempt or first sit and one resit. However, MBBS and BDS students have only two attempts. For students on theLLB this is dependent on the year you started,please contact the School of Law for details.

Postgraduate students have two attempts topass a module: the first attempt, first sit or first take, and one resit or retake attempt.

Failure must always be agreed by the relevantSubject Exam Board before resit assessmentcan take place.

What happens if I miss a resit attempt?The missed resit will count as one of yourpermitted attempts and the DegreeExamination Board may agree to terminate your registration and enrolment.

What happens if I need to resit a module thathas been discontinued?Assessments for modules that are no longertaught are only offered for one year after thediscontinuation date. After that point, therelevant Subject Examination Board mayimpose an alternative form of assessment.

What are extenuating circumstances?If you believe that your ability to undertake orcomplete a particular item of assessment has

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Extenuating circumstances forms will beavailable from your school or institute. If youbelieve that you have a case for considerationthen you should submit this form withsupporting documentation (for examplemedical certification, death certificate, policereport and crime number, or other writtenevidence from a independent professional) tothe designated office in your school or institute by the specified deadline. All claims must bereceived no later than three working daysbefore the meeting of the relevant examinationboard’s extenuating circumstancessubcommittee. If you are on a joint honoursprogramme, claims must be submitted threeworking days before the meeting of the earliestexamination board’s extenuating circumstancessubboard. Your School or Institute will provideinformation about these deadlines. Note thatalthough the accompanying documentation canbe submitted after the form, claims without anyevidence cannot be accepted. It is in your bestinterest to provide information and evidencethat is as comprehensive as possible.

All claims for extenuating circumstances areconsidered by a subcommittee of theExamination Board which makesrecommendations for approval by the SubjectExamination Board. The claims themselves andthe proceedings of the subcommittee arestrictly confidential and will not normally bediscussed at the full Examination Boardmeeting.

If you have continuing problems then you mustkeep your personal tutor informed as often asnecessary. The Exam Board needs to knowwhether your circumstances have changed orare unaltered.

It is your own responsibility to make a claim forextenuating circumstances, not that of yourtutor; however, reminders will be sent out fromyour school/institute to submit your claim formsat critical points during the year. Ensure that ifyou do have what you believe to be a validclaim, that you complete the submissionprocess in accordance with your school orinstitute’s guidelines and deadlines.

Please be assured that any claim you make isstrictly confidential. It will not be discussedgenerally by members of staff, and certainly notmade available to other students. Althoughsome circumstances are often difficult to talkabout it is important that you make themknown as soon as possible if they arenegatively affecting your academic progress. Itis very difficult for extenuating circumstances tobe taken into account if you do not disclosethem at the appropriate time (before theExamination Board meeting). Please refer tothe full guidance notes on extenuatingcircumstances available from the Advice andCounselling Service or online atwww.welfare.qmul.ac.uk/.

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What is an assessment offence?Assessment Offences are dealt with under theRegulations for Assessment Offences andinclude the following (this is not an exhaustivelist):

• Plagiarism, including self-plagiarism..

• Fraudulent reporting of source material.

• Fraudulent reporting of experimental results,research or other investigative work.

• Colluding in the preparation or production ofsubmitted work unless such joint or groupwork is explicitly permitted.

• The use, or attempted use, of ghost writingservices for any part of assessment.

What is plagiarism?Plagiarism is when you present some else'swork as your own without acknowledging thesource, irrespective of intention. Usingsomeone else's work or ideas in your ownwritten work is not plagiarism if you haveappropriately acknowledged the source.Plagiarism also includes close paraphrasingand failure to reference yourself whenrepeating work you have previously submittedfor academic credit to Queen Mary or anotherinstitution - known as 'self plagiarism'.Plagiarism also includes failing to appropriatelycredit the input of other students in assessedgroup projects.

Plagiarism is considered to be a seriousoffence, and carries servere consequencesunder the Regulations for Assessment

Offences, penalties range from failure in themodule to permanent expulsion from QM.Queen Mary uses software programmes thatautomatically detect plagiarism. It is yourresponsibility to ensure that you understandplagiarism and how to avoid it. Therecommendations below will help, but if indoubt ask for further guidance from yourpersonal tutor.

• Record your sources when taking notes, andcite these where you use ideas from theoriginal source.

• Ensure that references are not lost whencutting and pasting information betweendocuments.

• Be sensible: generally accepted views do notalways require acknowledgment (e.g. lighttravels faster than sound).

• Ensure you use quotation marks when usingother people's words. Be particularly carefulwith paraphrasing.

• Ensure that all sources are referencedappropriately in the text of your work andfully credited in your bibliography.

If you feel you need additional guidance withyour academic writing (or with your English fornon-native speakers) then the Language andLearning Unit offers numerous tutorials andworkshops free of charge to students.Further information can be found on thewebsite: http://qm-web.languageandlearning.qmul.ac.uk/elss/academicenglishonline/. Please see ‘English

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Language and Study Skills’ in the StudentServices section of this guide.

What is an exam offence?The following are all examples of exam offences(list is not exhaustive):

• The possession of unauthorised material inan exam, including material stored on amobile phone or similar electronic device

• Leaving notes in a toilet, or other location inthe exam venue

• Causing a disturbance

• Writing after the exam has finished

• Accessing, or attempting to access an exampaper before an exam

Unauthorised materials include anything whichyou are not specifically permitted to accessduring the exam this includes revision notes,and information stored on a mobile phone orsimilar electronic device. It is the possession ofthese that constitutes an offence, not theintention to use them. It is therefore veryimportant you ensure that any notes you haveare not accessible during the exam - thisincludes storing notes in the toilets. If you findyou have anything on you during the examplease put your hand up and give the materialto an invigilator.

You are discouraged from taking mobilephones and other electronic devices into theexam venue. Such devices must be poweredoff and the battery removed if possible so that it

cannot make a noise during the exam, this initself is an exam offence. Do NOT just switchyour phone to silent. All personal items,including wallets must be stored under yourdesk in the plastic bags provided – items mustnot be kept in your pockets and you will beconsidered to be in possession if they arefound in your pockets. You will be reminded toempty your pockets when you enter the venueand at the beginning of the exam. If you go tothe toilet, are asked to empty your pockets andare found to have a mobile phone on you thiswill be an offence and your phone will beconfiscated.

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Exam offences are very serious offences andtherefore the penalties are severe; if foundguilty you may be failed in all modules takenduring the year, be suspended or evenderegistered from QMUL. If you are suspectedof an offence during an exam then aninvigilator will inform you of this, annotate yourexam script and impound any prohibitedmaterials (including mobile phones) and thescript. You will be able to continue the exam,using a new script if necessary.

All exam offence allegations are investigated bythe Academic Secretariat in accordance withthe Regulations for Assessment Offence. Youwill be notified if an allegation is made againstyou and asked to attend an interview. If theinvestigation reveals an offence has beencommitted then a penalty will be imposed. Formore information on the process for dealingwith assessment offences please visit:http://www.arcs.qmul.ac.uk/exams/assessment_offences

What are the penalties for an assessmentoffence?The penalties for assessment offences rangeinclude failure in the element of assessment,failure in the module or expulsion from QM.The penalty applied depends on many factors,including the value and type of the assessment,and whether it is a first offence or not.

When an accusation of an assessment offenceis made it is be investigated by a suitablemember of staff in your School/Institute or bythe Academic Secretariat.

If the item of assessment is worth 30 per centor less of the total module mark, then it willnormally be investigated by your

School/Institute and the penalties that may beapplied include a capped resubmission and amark of zero for the assessment.

If the assessment is worth more than 30 percent of the total module mark then the matterwill be referred to the Academic Secretariat forinvestigation. You will be asked to attend aninterview and if you do not deny the offence,the Chair of the Assessment Offences Panel willimpose a penalty.

Panels are convened when a student denies anallegation and the penalties range up toexpulsion from QM. You will always be giventhe opportunity to explain the circumstances ofthe alleged misconduct. Please refer to theAcademic Regulations for full details ofprocedures and penalties for misconduct inassessment. www.arcs.qmul.ac.uk/examinations/assessment_offences/

You may appeal against a decision of theAssessment Offences Panel or its Chair. Thismust be done, in writing, to the AcademicSecretary within 14 days of receivingnotification of the decision. The College AppealRegulations contain further details and can befound online at: www.arcs.qmul.ac.uk/student_complaints/

Can I appeal against my module or degree results?Exam Board decision – this is known as anacademic appeal.

If you are considering submitting an appeal,please refer to the fullinformation on academicappeals provided on Queen Mary’s website:http://www.arcs.qmul.ac.uk/examinations/academic_appeals

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An appeal must be submitted using theappropriate form within 14 days of thepublication of your results. You may submityour appeal via email from a Queen Mary [email protected] Although interviews arenot required you may request a meeting withthe member of the Academic Secretariat whowill be dealing with your case.

Academic appeals can be made on twogrounds; please note, however, that you cannotappeal against academic judgement.

• procedural error: Where the process leadingto the decision being appealed against wasnot conducted in accordance with QM’sprocedure, such that there is reasonabledoubt as to whether the outcome might havebeen different had the error not occurred.Procedural error shall include allegedadministrative or clerical error, and bias in theoperation of the procedure.

• that exceptional circumstances, illness, orother relevant factors were not made knownat the time for good reason, or were notproperly taken into account.

You can not appeal against academicjudgement and can not appeal simply becauseyou did not achieve the module mark or degreeclassification you were hoping for.

The following are NOT considered validgrounds for an appeal:

• Appeals against the academic judgment ofinternal or external examiners.

• Lack of awareness of the relevant procedureor regulations.

• The retrospective reporting of extenuatingcircumstances that might have beenreasonably made known at the time.

• Appeals that are based on the informalassessment of your work by members ofacademic staff.

• Marginal failure to attain a higher class ofdegree.

• Vexatious or frivolous appeals.

If your appeal is upheld then either aprocedural or regulatory error will be amended,or in cases relating to extenuatingcircumstances the case will be referred back tothe relevant Exam Board to review its originaldecision.

If there are insufficient grounds to uphold yourappeal it will be rejected and you will beinformed of this, with a full explanation for thedecision. If you are unsatisfied with theoutcome of an appeal then you may requestthat the Principal’s Nominee (currently theVice-Principal for Teaching and Learning)reviews the case on the grounds of proceduralerror only.

Alternatively, if you are unhappy with theoutcome of your appeal then you mayapproach the Office of the IndependentAdjudicator (OIA) within three months ofreceiving your completion of procedures letter.For further information regarding the OIAplease visit their website:http://www.oiahe.org.uk/

The academic year

Developing your graduate attributesThe Queen Mary Graduate Attributes aredesigned to give you every opportunity,throughout your student experience, tounderstand and develop key skills andstrengths that are valued by employers. Wewant you to emerge at the end of your studiesas a distinctive, capable and confidentgraduate who has made the most of theopportunities on offer.

There are many ways to enhance your studentexperience at Queen Mary and improve youremployability after graduation. It is yourresponsibility to take advantage of theseopportunities – in both your degree programmeand extra-curricular activities – and create yourown distinct graduate attributes profile. We areextremely proud of our diverse andcosmopolitan study body and we passionatelybelieve in your ability to go out into the worldand achieve great things. Let us help you toachieve your potential…

You can read more about your graduateattributes statement here:www.qmul.ac.uk/gacep/statement/index.html

How to develop your graduate attributes profileHere are some of the ways you can ensure thatyou make the most of opportunities on offer atQueen Mary and develop your individual profileof knowledge, skills, values and behaviours.

Engage fully in your degree programme learningThere are opportunities to develop yourgraduate attributes in all taught programmecourses at Queen Mary. Look out for the waysin which you can develop your graduateattributes in modules, co-curricular activitiesand across your degree programme as a whole,and fully engage in these learning activities.Participate in reflective debrief sessions ortutorials to consider and assess your academicand personal development, and talk to youracademic advisor about your graduateattributes profile.

Make the most of extra-curricular activities: Make sure you take up some of the wide rangeof extra-curricular opportunities open to you atQueen Mary – you can develop your graduate

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Graduate Attributes

attributes by participating in a Queen MaryStudents’ Union society, sports club, becominga course rep or volunteer or undertaking workexperience. Opportunities include:

• High quality work experience available oncampus e.g. 400+ paid jobs or volunteerPASS Mentor roles in your department,supporting other students with theiracademic study

• Over 700 volunteer opportunities incommunity organisations via Queen MaryStudent Union’s Provide Volunteer Service,the student-led Queen Mary SIFE socialenterprise team or the QM Projects team

• A programme of enterprise education andentrepreneurship activities designed tosupport your development of the capabilitiesrequired in the professional world and theskills for starting your own business

Mind the GAP Graduate Attributes website for alltaught programme studentsMind the GAP, run by the Learning Institute,can help you develop your knowledge of andengagement with the Queen Mary graduateattributes. Featuring video interviews withstudents and employers, together with self-study materials and resources, the site isdesigned to support your continuingdevelopment of your individual graduateattributes profile throughout your degreeprogramme.

Contact Email: [email protected]

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Graduate Attributes

Enhancing your ability to reflect on yourlearning and monitor your progress foremployability Employers like to employ those individuals thatare very active in their own professionaldevelopment. Here are some of the ways youcan make this visible and help monitor yourown progress.

• Complete the Queen Mary Skills Certificate:The certificate is an optional activity open toall students engaged in on-campus roles andactivities.

• Use our online materials to identify how yourprogramme of study and each on-campusextra-curricular activity helps to developspecific graduate attributes.

Be active in career decision making andpreparation for employment – from your arrivalat Queen MaryLook out for and use these opportunities andsupport:

• Your Departmental Careers Consultant - talkto your DCC about what work experience todo and when. Your Careers Consultant willhelp you to find vacancies and prepare forapplications and interviews.

• A tailored programme of careers eventsappropriate to your academic discipline andoverseen by your Departmental CareersConsultant.

• The Queen Mary Careers web site - whereyou can find a timetable recommending whatto do and when in terms of career preparationfrom your arrival right through to graduation.

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Queen Mary Careers Support

• A network of ‘Alumni Career Ambassadors’,graduates from your course now participatingin a range of networking events and one-to-one services in your department such as theLinkedUp Mentoring Service and speed-meets.

• Integrated writing support within the careersservice to help you with applications.

Make employability information work for you!Look at these early on and plan ahead.

Queen Mary Careers TeamLooking for part-time work or an internship?Need help with your CV or a job interview?Want to find out about your options when you graduate?

The QM Careers team provides information,advice and employer events to help you getwork whilst you study and after you graduate.

• Book an appointment for one-to-one careersinformation or advice. Book by phone or inperson the day before you would like to comein, or drop by on the day – we may haveappointments free.

• Find out more about the world of work fromemployers and former students at our careersevents (see our website for a full listing).

• Attend workshops on job applications,interviews, assessment centre techniques anda range of graduate skills – from leadership tocommercial awareness.

• Find a range of part-time, internship and full-time job vacancies on our website.

We look forward to meeting you! Find us in roomWG3 in the Queens’ Building (near the Octagon).

Keep up to date with our latest news and events:www.facebook.com/qmcareers andwww.twitter.com/qmcareers

ContactTelephone: 020 7882 8533Email: [email protected]

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Career Diagnosis for Medical StudentsDental Work for Dental StudentsQueen Mary Careers team, in collaboration withstaff from the School of Medicine and Dentistry,maintain the Careers Diagnosis and DentalWork websites. The sites support medical anddental students in making informed careerdecisions. The site provides access to a rangeof targeted career guidance materials andsupport for the development of the skillsnecessary to manage your career. Informationabout local and London based careers eventsare also posted on the site.

Contactwww.cxdx.qmul.ac.uk/ www.dxwx.qmul.ac.uk/

Careers Brief for Law StudentsCareers Brief is a dedicated law careerswebsite brought to you by the School of Lawand Queen Mary Careers team. Careers Briefprovides comprehensive information oneverything you need to know, from choosingwhether to enter the legal profession, to offeringadvice on assessment days and how toapproach applications. It also lists the 20+ lawcareers events (most involving employers)taking place each year on campus.

Contactwww.law.qmul.ac.uk/careers/

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Student Support Services

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We offer a wide range of support services forour students, from healthcare and counsellingto academic and career developmentworkshops. This guide outlines details of themain services available to you at Queen Maryand provides contact information for you toaccess the facilities. For fuller information on aservice, look online or get in touch directly.

Academic RegistryRegistry deals with most aspects ofadministration for your degree, includingenrolment, module amendments, recordkeeping, personal details, student Oyster cardapplications, CAS requests for visa extensions,examinations and production of certificatesand transcripts.

Student Enquiry CentreWe generally provide support to all studentsand can help with a wide variety of queries. Ifyou are not sure about something or do notknow who to contact, ask us.

Registry is located on the ground floor of theQueens’ Building (CB05). There is a separateStudent Office for the School of Medicine andDentistry at Whitechapel, in the GarrodBuilding on Turner Street and a separate officefor research degree students on the groundfloor of the Queens’ Building (E15).

ContactStudent Enquiry Centre:Email: [email protected]: 020 7882 5005

School Office - School of Medicine andDentistry (MBBS and BDS students):Email: [email protected]: 020 7882 2239www.smd-edu.qmul.ac.uk

Research Degrees OfficeEmail: [email protected]: 020 7882 5864www.arcs.qmul.ac.uk/research_degrees

Bursaries, Grants and Scholarships

Student LoansIf you have applied for funds from StudentFinance then you will receive the first instalmentonce you have enrolled fully for the academicyear. If your payments do not arrive and youcannot remedy the problem with StudentFinance yourself, please contact the Advice andCounselling Service for specialist support.

BursariesIf you are eligible for a Queen Mary Bursaryyou will automatically be sent informationregarding this to your College email account.

Access to Learning FundUK students who have taken out their fullmaintenance loan entitlement (if eligible) mayapply for help from the Access to LearningFund. Information and application forms areStudent Enquiry Centre. Or can be downloadedfrom www.arcs.qmul.ac.uk/bursaries/alf.html

ContactTelephone: 020 7882 5079Email: [email protected]/bursaries

Dean’s Benevolence FundStudents in the School of Medicine andDentistry in financial difficulties may apply forgrants or loans. Priority is given to students ingood standing who need short-term assistanceto help them complete their studies.

ContactTelephone: 020 7882 2124

Advice and Counselling ServiceThe Advice and Counselling Service offers freeand confidential professional services tostudents. The service is located on the groundfloor of the Geography Building at Mile End,and is open on weekdays throughout the year,including most vacations. Detailed informationand advice is available online.

Welfare AdviceWelfare advisers can advise on solutions andoptions relating to financial, legal and welfareissues, to help you concentrate on your studies.The service can advise you about your rightsand entitlements, and also offers an advocacyservice if you need professional representationto remedy your difficulties. The service providesspecialist advice and support on all aspects ofstudent finance (loans, grants, bursaries),hardship funds, welfare benefits and dealingwith debt. The service also offers preventativeadvice, on issues such as planning a budgetand maximising your income from a range ofsources, to help you avoid problems emergingduring your studies.

CounsellingBeing a student can present many personaland emotional challenges, and these cansometimes have negative effects. Counsellingcan help you to understand difficultexperiences and feelings. If you are finding lifedifficult, the opportunity to think and talkreflectively about your difficulties can bringrelief and meaningful changes. Counselling isoffered for any personal issue that may affectyou.

Immigration AdviceWelfare advisers in the Advice and CounsellingService offer confidential advice on all studentand Tier 4 related immigration issues. Thewelfare advisers in the Advice and CounsellingService are the staff at QM who are authorisedby the UK government to offer immigrationadvice to our students. See the Advice andCounselling Service website for informationabout immigration issues.


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Contacting the Advice and Counselling ServiceThe Advice and Counselling Service offers adaily drop in service Monday to Friday duringthe main College term times, in addition to pre-booked appointments. For more informationand contact details please visit the Advice andCounselling Service’s website. If you are on aplacement, studying abroad, or find it difficultto get to Mile End, some services can beprovided via telephone or email.

Telephone: 020 7882 8717Email: [email protected] www.welfare.qmul.ac.uk

Queen Mary Careers TeamYour Departmental Careers Consultant is part ofthe Queen Mary careers team and will supportyou in all aspects of your career preparation:from finding and applying for part-time workand internships, to deciding on a career afteryou graduate. There are materials for self studyas well as QM JobOnline, a ‘one-stop-shop’portal for on-campus, local and Londonvacancies.

Please see the Graduate Attributes and Careerssection of this guide for further details.

Disability and Dyslexia ServiceThe College’s Disability and Dyslexia Service(DDS) offers advice, guidance and support forstudents with disabilities, including specificlearning difficulties like dyslexia and dyspraxia,from application through to graduation. Therange of support that the DDS is able to provideincludes:

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• Support and guidance in applying for theDisabled Student’s Allowance

• A fund for supporting international studentswith disabilities

• Liaison with academic staff regarding‘reasonable adjustments’

• Support in ensuring that course materials arefully accessible for disabled students

• Screenings for students who think they mighthave specific learning difficulties

• Advice and guidance in arrangingappointments with an educationalpsychologist to assess whether a student isdyslexic

• One-to-one study skills support for studentswith dyslexia and other specific learningdifficulties

• On-site DSA assessments of need for dyslexicstudents

• Mentoring support (including peer mentoring)for students with mental health issues andAsperger’s syndrome

• Note-taking and other human support

• Access to assistive technology

• Guidance in accessing examinationconcessions such as additional time

ContactTelephone: 020 7882 2756Fax: 020 7882 5223Email: [email protected]/


English Language and Study SkillsEnglish Language and Study Skills provide a widerange of learning support services, which areopen to all and are free of charge. These includein-sessional English courses and workshops tohelp improve writing and study skills, includingtutorials with a Royal Literary Fund Fellow. Wealso have an on-line English language supportprovision which includes a discussion board andEnglish language exercises and guidance.

Please note that One to one tutorials and mathssupport is now provided by library services.

Further information and booking forms areavailable on the ELSS website.

ContactTelephone: 020 7882 2827www.sllf.qmul.ac.uk/languagecentre Email: [email protected]

FaithThe College chaplaincy, St Benet’s, is locatednear the main entrance to the Queen’s Building.St Benet’s is an inclusive Christian chaplaincyand all students and staff, of any faithbackground or of none, are welcome at StBenet’s, which is open 9.00 – 17.00 onweekdays during term-time. St Benet’s offersconfidential pastoral support, informal Sundaymorning services and a range of other socialactivities.

Queen Mary also has a multi-faith centreavailable for students and staff of all faiths to use.The Centre is located on the Mile End campusand has two rooms (Prayer Rooms 1 and 2) thatare carpeted and free from furniture with floor

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cushions provided. The Centre is open eachweekday in term-time between 9.00am and7.30pm and is available for use by any recognisedfaith society of the College’s Students’ Union.

There are a large number of faith group societiesaffiliated to the Students’ Union. Full details,including contact details are available from theQueen Mary faith website below.

Contact Telephone: 020 7882 3179 (Reverend Jenny Petersen)www.faith.qmul.ac.uk

Contact Multi Faith Centrewww.qm-mfc.co.uk

International OfficeThe International Office (Queen’s Building E104)offers general advice and services for studentsfrom overseas studying at Queen Mary. If theInternational Office staff cannot assist you directlythey will direct you to the appropriate QM orexternal service. The Study Abroad andInternational Exchange Programme Office(Queens E09) offers advice and support tovisiting Study Abroad Associate students anddeals with queries from full degree studentsinterested in participating in Queen Mary’sInternational Exchange Programmes.

ContactTelephone: 020 7882 3066www.qmul.ac.uk/international

IT Services IT Services provides you with centralisedcomputing services, facilities and support. We

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offer open access computer suites for coursesand general use including Internet access andemail.

The open access computer suites can be foundat the locations below. Most suites are openduring normal working hours and evenings, withreduced hours at weekends and duringvacations; others are accessible at all times usingyour Student Card for access. Some rooms maybe booked for teaching during the day. Computeravailability screens are located in the main libraryand outside some of the open access computersuites. Some academic departments provideadditional computer suites for their own students.

Wireless networking is available across thecampus sites to allow you to connect laptops tothe College network. Halls of residence are fullynetworked with a wired socket in each studybedroom. We recommend using the Eduroamservice when connecting to the college networkfor added security. Access to e-mail, filestore andother services relevant to your study at QueenMary is available from the Internet as a whole.

The IT Services Helpdesk is located in theQueens’ Building (W209) at Mile End offeringhelp and support, small product sales such assoftware and memory sticks plus scanning andcolour printing services.

Registration for IT Services occurs duringenrolment and details are available online.

The use of IT facilities is covered by Collegeregulations prohibiting, among other things,software piracy and unauthorised computeruse.


Contact IT Services Help DeskTelephone: 020 7882 8888Email: [email protected] http://qm-web.its.qmul.ac.uk

Language LearningLanguage Learning offers the opportunity todevelop your skills in other languages. Coursesare available at all levels in French, Spanish,Japanese, German, Arabic and Chinese.Courses run for between two and four hours aweek over one, two, or three semesters.Additional information and application formsare available online.

ContactTelephone: 020 7882 2842 www.sllf.qmul.ac.uk/languagecentre

Legal Advice CentreQueen Mary’s School of Law runs an awardwinning Legal Advice Centre, offering freeguidance on problems concerning landlord and

Computer Suites

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Mile End campus Whitechapel campus West Smithfield campus

Main Library Whitechapel Library West Smithfield Library

Queens’ Building Garrod Building Robin Brook Centre

The Hive / Level One

Francis Bancroft Building


password, which you will get from IT Serviceswhen you enroll, to access our e-resourceswhen off-campus. Check the Library website atwww.library.qmul.ac.uk/e-resources for helpwith how to do this. which can be accessed notonly from networked PCs within the Librarybuildings, but also via the Library website fromanywhere else you have internet access.

As an extension of the library collection, QueenMary also funds access and borrowing rightsfor all students at Senate House Library,formerly the main University of London Library,which has one of the largest arts, humanitiesand social science collections amongst UKuniversity libraries.

There are dedicated help points across all ourlibraries, where trained staff can answerqueries. However, our staff are also happy tohelp with any queries you may have at thepoint of need. For more complex enquiriesabout your subject or some of our services, youmay be referred to a specialist in that area. Inparticular, the team of Academic LiaisonLibrarians are most familiar with the resourcesfor your subject – you will meet them duringinduction sessions and they can be contactedat any time during your studies.

Mile EndThe ground floor of Mile End Library provides abright, modern environment where conversationallearning is encouraged. There are clusters ofnetworked PCs as well as wireless coverageand power points to every workspace, so youcan use your laptop. The ground floor alsohouses the Teaching Collection, which contains

tenant, employment, private contracts,consumer transactions, civil partnerships andintellectual property. It also operates Pink Law,which are advice sessions specifically aimed atthe LGBT community. Advice is given by lawstudents under the supervision of volunteersolicitors. The Centre cannot advise you onclaims against the College or current students.Detailed information is available online.

ContactTelephone: 020 7882 3931Email: [email protected] www.advicecentre.law.qmul.ac.uk

Library ServicesThe Libraries at Queen Mary provide the studyenvironments, resources and staff you need tosupport your learning during your time at theCollege. There are Libraries on each of themain Queen Mary campuses; at Mile End,Whitechapel and West Smithfield. The Mile EndLibrary provides resources for all subjectstaught on that campus, while the Whitechapeland West Smithfield Libraries are the specialistlibraries for medicine and dentistry.

The Libraries contain wide-ranging collectionsof print books and journals and audio-visualresources. In addition, the Library providesaccess to over 16,000 online journals, 142electronic databases and 12,000 e-books, allavailable on-line 24/7. These can be accessedfrom the networked PCs within the Librarybuildings, and also from your halls or home oranywhere else you have internet access. Youwill need to log-in with your Queen MaryStudent Service account username and

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The East and West Hives, also on the Mile Endcampus, provides an informal environment forgroup and social study, with more clusters ofnetworked PCs.

WhitechapelWhitechapel Library is based in the church ofSt Augustine with St Philip, just behind theRoyal London Hospital. The Library has up todate course textbooks, as well as print journals,on the ground floor and in the basement. Alarge number of networked PCs are availablethroughout the Library, together with printing,photocopying and scanning facilities andwireless network access for laptops. TheLibrary provides a range of study spaces fromsilent study to more informal areas, with groupstudy facilities located in the recentlyrefurbished basement area.

West SmithfieldWest Smithfield Library, within the grounds ofSt Bartholomew's Hospital, is a traditionallibrary, with the building and interior datingback to 1879. Course textbooks and journalsare housed on the ground floor and in thegallery. There is silent study space in thegallery, and a group study area, NetworkedQueen Mary PCs, Printing, photocopying, andscanning facilities are all available in the Libraryand study basement, as well as wirelessnetwork access for laptops.

Library opening hoursMile End Library is usually open 24 hours aday, seven days a week before and during themain exam period. Details will be available onthe Library website at www.library.qmul.ac.uk inSemester 2.

the course reading list books most in demandby undergraduates, and the Quick Referenceand Study Skills Collections, as well as the DVDcollection and viewers. Also on the ground floorare the Learning Cafe, bookable study rooms, aseminar room and assistive technology room,as well as printing (both networked andwireless), scanning and photocopying facilities.The first and second floors of the building,containing the main book and journalcollections, are silent study areas, withindividual study spaces and more networkedPCs on the first floor. The second floor alsocontains an Archives Reading Room, forconsulting primary sources from the Archives.The wireless coverage extends to all parts ofthe Library, and study places with power pointsare also available, mainly on the second floor.

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Occupational Health ServiceOccupational Health (OH) is a distinct branchof preventative health care, which specialises inthe relationship between work and health. TheQueen Mary’s OH Service is concerned withthe prevention of ill health related to study,primarily in students of the School of Medicineand Dentistry, as the practical nature of theircourse brings them into contact with patients.

The OH Service is provided by a small team ofhighly trained specialists, including: OH

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Term-time opening hours

Mile End Whitechapel West Smithfield The Hive

Monday - Friday 8am - midnight 8.30am - midnight 9am - 9pm

8am - 8pmSaturday 1pm - 8pm 1pm - 8pm 1pm - 8pm

Sunday 1pm - 8pm 1pm - 8pm Closed

Vacation opening hours

Mile End Whitechapel West Smithfield The Hive

Monday - Friday 8am - 7.30pm 8.30am - 8pm 9am - 6pm

8am - 8pmSaturday Closed Closed Closed

Sunday Closed Closed Closed

Check the Library website at www.library.qmul.ac.uk before each vacation for details of when Vacationopening hours will be in force, as these vary from year to year.

ContactsTelephone: 020 7882 8800Email: [email protected]


ContactTelephone: 020 7882 5522Email: [email protected] www.residences.qmul.ac.uk

Student EventsThere are a wide range of on and off-campusevents organised exclusively for Queen Marystudents, such as fun fairs, internationalcelebration days, east London treasure huntsand trips abroad to name a few. We run anengaging programme of activities open to allstudents to participate in throughout theacademic year. These events are a greatopportunity for you to make new friends,explore more of London and the UK and reallymake the most out of your time spent studyingat Queen Mary. For all the up to dateinformation and listings of our upcoming eventsplease visit our website or follow us on Twitter.

ContactEmail: [email protected]: @QMStudenteventshttp://www.studentevents.qmul.ac.uk/

Student Health ServiceThe Student Health Service (SHS) providesroutine National Health Service (NHS) GP andhealth care services to QMUL students who areeligible to register as patients. You are eligibleto register as a patient if you are on a course of6 months or more at QM, and if you live in thefollowing London postcode areas: E1, E2, E3and E14.

If you will be living in one of the QMULresidences on or near the Mile End campus,you will receive an email from the College

Advisers who are trained nurses with a specialqualification or experience in OH and aConsultant Occupational Physician.

The OH Service is located on the ground floorof the Geography Building on the Mile EndCampus and is open Monday – Friday, 09.00 –16.30.

ContactTelephone: 020 7882 8700Email: [email protected]://qm-web.ohs.qmul.ac.uk/

Residential Services and SupportResidential Services incorporates:

Housing Services, based in the Queen’s Building(Room E01) at Mile End, deals with student hallsapplications, room allocations and residential feepayments. The Office also provides comprehensiveguidance on private sector housing.

Residences Reception, based in France House,Westfield Way at Mile End, offers a 24 hourreception handling all enquiries relating to themanagement of residential accommodation andmaintenance requests.

Residential Support and Pastoral Care, also basedin France House Reception, handle issues relatingto discipline, pastoral care and social events.

If you are a resident in College accommodationyou should consult the Residents’ Handbookfor comprehensive information on all hallrelated issues, and contact details for therelevant section of Residential Services.

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before you arrive, with instructions on how toregister with the Student Health Service online.For all other registrations, please contact theStudent Health Service.

If you will be living outside the London postcodesmentioned above, and you are eligible to registerwith an NHS GP, you should register with a GPnear to where you will be living while you are atQMUL, as soon as you arrive.

All students who are eligible to register with anNHS GP are expected to register as soon asthey arrive at the College.

If you are not registered with the StudentHealth Service, and you become unwell whileon campus, you may be able to see a GP atthe Student Health Service if you areconsidered to be in need of immediatelynecessary medical treatment.

Who is entitled to NHS treatment?Studying on a course for 6 months or moreYou are eligible to receive free NHS treatment.

Studying on a course for less than 6 monthsIf you are from an EEA country or a countrywith a reciprocal health agreement with theUK, you are eligible to receive free NHStreatment. If you are not from one of thesecountries, you are not eligible to receive freeNHS treatment (this includes, for example,Associate Students from the USA). However,you can attend the Student Health Service atQMUL as a private patient, and you will needto pay a consultation fee (cash only). You willalso have to pay for any medication, tests, orhospital visits.

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It is essential, therefore, that you arrangeadequate health insurance cover before leavingyour home country.

In an emergency on campus, first-aid staff can be contacted on 020 7882 3333.

You must ensure that you are immunisedagainst meningitis C. This can be arrangedthrough your own doctor or the Student HealthService.

ContactTelephone: 020 7882 8710 Main College Term Time:(Monday – Friday 9 - 1pm & 2 - 5.15pm)020 8980 3023 During main College vacations: (Monday – Friday 4.30pm – 6.30pm) 020 7377 7056 (weekends and out of hours) www.studenthealth.qmul.ac.uk

Students’ Union Queen Mary Students' Union (QMSU) is anorganisation led by elected students working tomake your time at Queen Mary is the best itcan be, both academically and socially. TheUnion will support you in all aspects of yourtime at Queen Mary, providing advice onacademic and welfare issues and representingyour views to the university and nationalauthorities. All students are automaticallymembers of QMSU and have full access to thesupport, services, facilities and activities itprovides. You may opt out of membership ofthe Students' Union should you wish, pleasecontact QMSU for further information.


while if you are registered for a four-yearprogramme you may spend one or twosemesters abroad in the third developmentalyear. There may be preconditions of languageability for certain countries; the Language andLearning Unit can offer tutoring.

If you are considering studying overseas youshould discuss your options with your personaltutor first. Detailed advice on the InternationalExchange Programme is available online. If youare interested in participating in an Erasmusexchange you should discuss this with theErasmus coordinator in your department. Youwill be permitted to study abroad only if youhave met your progression requirements.

During your time abroad you will sitexaminations set by your host institution andthe results will count towards your award.Therefore you will need to make sure thatthese are equivalent in ‘volume’ to those youwould be taking at Queen Mary, or there maybe implications for your degree classification. Ifin doubt you should consult Academic Registryor your personal tutor. If you have outstandingresit examinations that fall during your timeabroad then you must return to Queen Mary tosit them at the normal time.

ContactTelephone: 020 7882 5074www.qmul.ac.uk/undergraduate/exchange

Tuition FeesThe invoicing and collection of tuition fees isthe responsibility of the Finance Office(Queen’s Building, W117).

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The Students' Union operates a number offacilities including the Qmotion Health andFitness Centre, Fitness to Practice & TheShield, Drapers Bar and Kitchen, The Griff Inn,Ground Café, The Learning Café (in theLibrary), Infusion and the Village Shop andservices across each QMUL campus. QMSUalso supports a wide range of student societies,club sports, recreational sports, campaigns,volunteering and media outlets. Fullinformation on the Students' Union and theirservices is available at www.qmsu.org.

ContactTelephone: 020 7882 8030www.qmsu.org (QMSU)www.bartslondon.com (BLSA)

Study Abroad and International ExchangeProgramme OfficeMany students at Queen Mary have theopportunity to study abroad for a period. TheSocrates Erasmus programme permits study atinstitutions in Europe, while Queen Mary’srelationships with universities in the UnitedStates, Australia and Singapore allow travelfurther afield for some disciplines. Certaindepartments have additional exchangeprogrammes specific to their fields of study,and many language students spend acompulsory year abroad as part of their awardrequirements.

In general, if you are registered for a three-yearundergraduate degree then you may spend thefirst semester or the whole academic yearabroad in your second developmental year,


It is important that you keep up to date withtuition fee payments, as students in debt shallbe de-registered and cease to be students ofQM. As de-registration normally occurs inFebruary this means students who are de-registered are unable to take any examinations.

In very exceptional circumstances, a studentwho is in debt as a result of failing to pay theirtuition fees, may be permitted to complete theyear. In such instances if you remain a debtorat the end of the academic year, you will not bepermitted to attend graduation or enrol for thenext year and your results and award will bewithheld. If you are in debt or are facingfinancial difficulties then you must contact theFees Office immediately and may wish to seekspecialist advice from the Advice andCounselling Service. The Welfare Advisers inthe Advice and Counselling Service are able toadvise you on your eligibility for loans, grantsand bursaries, for tuition fees and living costs,and can advocate on your behalf if you havebeen incorrectly refused Student Finance or ifyour entitlement has been incorrectly assessed.

Please note if you are de-registered it may bepossible to be reinstated once the debt hasbeen cleared, however this is subject to anadministrative charge (currently £250).Students are advised that reinstatement shallnot occur until the appropriate point thefollowing academic year.

For further information relating to your tuitionfees, including how to pay them, please refer tothe QM website at: www.qmul.ac.uk/tuitionfees/

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ContactTelephone: 020 7882 7676Email: [email protected]/tuitionfees/

Westfield NurseryQueen Mary’s Nursery provides full day care for65 children aged three months to five years.The nursery prioritises students and staff atQueen Mary, but is also available to thoseoutside QM. All practitioners are fully qualifiedand receive continuous professional training onearly years practice. The Nursery is Ofstedregistered and holds Investors in People status.

The Nursery has been on the Mile End campussince 1991 and housed in purpose builtpremises with two outside play areas since2002. It is open 48 weeks of the year, from8.30 - 17.30 on weekdays. Early application isadvised as demand is high. Please contact theNursery directly for an information pack.

ContactTelephone: 020 7882 2782Email: [email protected]


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The Student Guide is a brief, user-friendlysummary of key information and, as such,cannot cover every detail of the regulations andprocedures that will affect you. This page givesa list of the principal regulations andprocedures that govern your behaviour andconduct whilst you are at Queen Mary orinvolved in QM activities:

Further information on all issues covered in theStudent Guide, and details of all General,Academic and other regulations can be foundat: www.arcs.qmul.ac.uk.

Significant College Policies and Codes ofPractices include:

• Academic Regulations

• Code of Student Discipline

• Code of Practice on Alcohol and Drugs

Further Information

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• Code of Practice on Freedom of Speech

• Code of Practice on Safety

• Code of Practice on Sexual and RacialHarassment

• College Appeal Regulations

• Complaints Policy

• Computing Facilities Regulations

• Harassment Policy

• Information Security Policy

• Library Regulations

• Photocopying Policy

• Race Equality Statement

• Regulations on Assessment Offences

• School of Medicine and DentistryUndergraduate Student Charter

• Web Policy

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This section explains some of the main termsthat you are likely to encounter in the StudentGuide and in your studies.

Academic credit refers to an indicator of theamount and level of learning. Academic creditsare awarded in multiples of 15.

Academic level refers to the relative complexity,depth of study, and learner autonomy requiredin relation to a module in the context of itsdiscipline. Each module shall be assigned alevel from the following scale:

• Level 3: Foundation or pre-degree level(previously level 0)

• Level 4: Introductory (previously level 1)

• Level 5: Intermediate (previously level 2)

• Level 6: Final (previously level 3)

• Level 7: Masters (previously level 4)

Academic year refers to a period running fromSeptember to August. The developmental yearsof most undergraduate programmes followacademic years, and policies and regulationsare always written by academic year. See alsodevelopmental year, and calendar year.

Advanced standing refers to a prior certificatedstudy from another institution that is deemedequivalent to QM modules from whichexemption is sought.

Assessed coursework refers to coursework thatstudents are required to complete and submit,and which contributes in whole or in part tomodule marks and awards.

Glossary

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Award refers to undergraduate, graduate, andpostgraduate certificates, diplomas, bachelordegrees (with and without honours),undergraduate masters degrees andpostgraduate masters degrees. The awardsoffered by QM are detailed in the Ordinancesand the Academic Regulations.

Calendar year refers to a twelve month period.Many masters programmes run for a fullcalendar year (generally September toSeptember), which may cross two academicyears. See also academic year anddevelopmental year.

College Mark refers to the weighted average ofa student’s performance, calculated inaccordance with the regulations for the award,on which the classification of the award isbased.

Compulsory module refers to a module thatmust be taken in order to meet requirementsfor progression or award.

Core module refers to a module that must betaken and passed in order to meetrequirements for progression or award. Coremodules cannot be condoned.

Co-requisite module refers to a module thatmust be taken at the same time as another,specified, module.

Course, course unit See Module. The termscourse and course unit are no longer used.

Glossary

76

circumstances acceptable to the examinationboard. A first sit replaces the first attempt anddoes not count towards the value of academiccredit for which a student must normally beregistered in an academic or developmentalyear. First sit module marks are not pegged.

First take refers to the repeat of a modulefollowing failure at a previous attempt. Thisinvolves attendance and completion of allelements of the module, and submission of allassignments, whether assessed or not. Firsttakes count towards the value of academiccredit for which a student must normally beregistered in an academic or developmentalyear. Module marks for first takes are notpegged.

Invigilated examination refers to a timetabledsummative examination that contributes inwhole or in part to the module mark.

Level See Academic level.

Module assessment refers to assessment of theperformance of a student on a module. Thismay include a variety of elements and forms,including coursework, dissertations, andpractical assignments.

Module refers to an approved block of teachingand learning leading to the award of academiccredit and forming part of a programme ofstudy.

Module mark refers to the overall module result.This may be an aggregate of marks from severalelements of assessment, which may be weighted.

Developmental year refers to a year of aprogramme. Normally one academic year offull time study, during which students arenormally required to be registered for 120credits of modules. Developmental years forpart time students normally last two years. Seealso academic year and calendar year.

Dissertation, project, research project refers toan extended piece of independent studyassessed by an output report or extendedessay. The dissertation or project comprises asignificant part of most masters programmes.In these regulations, the term ‘dissertation’ alsorefers to projects and research projects.

Element of assessment refers to an individualitem of assessment. The assessment for amodule may comprise several elements ofassessment.

Enrolment refers to a process by whichindividuals with offers of places to studybecome students of QM. New students mustpre-enrol before enrolment, and returningstudents must re-enrol each year.

Extenuating circumstances refers tocircumstances that are outside a student’scontrol which may have a negative impact on astudent’s ability to undertake or complete anyassessment so as to cast doubt on the likelyvalidity of the assessment as a measure of thestudent’s achievement.

First sit refers to the repeat of all or part of amodule’s assessment following a certifiedabsence at the first attempt due to extenuating

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Pathway refers to the specific combination ofmodules within a programme leading to anamed award.

Prerequisite module refers to a specifiedmodule that must be taken before a secondspecified module can be taken.

Programme regulations refers to the regulationsfor an individual programme of study, approvedby Senate, or its delegated authority.

Programme of study (programme) refers to apackage of modules approved by Senate, or itsdelegated authority, and leading to an award ofQM or the University of London.

Progression refers to the process of movingfrom one developmental year to the next, orfrom the taught element to the project elementof a programme.

Project See dissertation

QMACF refers to the Queen Mary AcademicCredit Framework. The structure of academiccredits and levels applied to all modules andprogrammes leading to awards of QM or theUniversity of London (introduced in 2008).

Qualifying mark refers to a specified minimummark that must be obtained in one or moreelements of assessment in order to pass amodule. This is in addition to, and distinctfrom, the requirement to achieve a pass in themodule mark to pass the module. For example:‘Students must obtain a minimum aggregated

and weighted average of 30.0 in addition to amodule mark of 40.0 in order to pass themodule.’

Registration refers to a process by whichstudents sign up for modules of a programmeof study.

Required assessment refers to assessment thatstudents are required to complete to aprescribed standard and to submit, but whichdoes not contribute to the module mark.

Research project See dissertation

Research students refers to students registeredfor a programme of study specificallydesignated as a research programme.Research programmes have separateAcademic Regulations (Section 6).

Resit refers to the repeat of all or part of amodule’s assessments, following failure at aprevious attempt. Resits do not involve therepeat of attendance for the module. They donot count towards the value of academic creditfor which students must normally be registeredin an academic or developmental year.

Retake refers to the repeat of a modulefollowing failure at a previous attempt. Retakesinvolve attendance and completion of allelements of the module, and the submission ofall assessments (summative and formative).They count towards the value of academiccredit for which students must normally beregistered in an academic or developmentalyear. Retakes incur pro rata tuition fees.

Glossary

Special regulations refers to programmeregulations that diverge from the generalAcademic Regulations for exceptionally goodreason, and which are approved by Senate, orits delegated authority. The special regulationsare detailed in sections 7 and 8 of theAcademic Regulations.

Students refers to students of QM. OrdinanceC1 describes ‘those persons who are studentsof QM and associate students of QM’. TheAcademic Regulations apply to all studentsundertaking undergraduate or postgraduatestudy at QM, and to any persons whom Senatedeclares to be students of QM.

Subject refers to the term by which modulesare known for the LLB and other programmesthat operate under the LLB regulations. (seeModule). Where the term ‘module’ is used inthese regulations, it also refers to subjectsunless stated otherwise.

Taught component refers to the parts of aprogramme that are delivered as taughtmodules, as opposed to dissertations andprojects. The term is generally used in relationto postgraduate programmes.

Total credit value refers to the total amount ofacademic credit required for an award.

Threshold requirement refers to a requirementused in the progression requirements for MSciand MEng programmes. Students must achievea year- or aggregate-average (threshold) inorder to progress to the next developmentalyear. This is in addition to the creditrequirements for progression.

University refers to the University of London,unless otherwise specified.

Assessment types definitionsInvigilated examination (short code EXM): A formal, timed and invigilated assessment that takes place under the regulations forinvigilated examinations. To include but notlimited to: seen and unseen examinations(including on-line examinations) that take place in QM’s formal examination periods.

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Glossary

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Coursework (short code CWK): An assessmentthat takes place during the module. To includebut not limited to: essays, reports,presentations, poster presentations,seminar/tutorial work, in-class or in-semestertests, mid-sessional examinations, projectproposals, gobbet exercises and homeworksheets.

Practical (short code PRA): An assessment thatrequires the application or demonstration ofknowledge and/or skills/competencies in apractical context. To include: laboratory work,computer work, performances, fieldwork,Organised Structured Clinical Examinations and oral assessments in languages.

Dissertation/project (short code DIS): Anextended piece of independent study that isassessed by the output report or long essay. Toinclude but not limited to: dissertations,research projects and project reports.

Professional capability (short code CAP): Anassessment of a student’s professional attitudeand conduct to meet the requirements of aProfessional and Statutory Regulatory Body. To include but not limited to: assessment ofbehaviour and conduct (primarily for primaryqualifying medical and dental qualifications butmay be appropriate in other programmes).

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EmergenciesSecurity (Mile End) 020 7882 3333– Emergency

GeneralMain Switchboard 020 7882 5555

Security (Mile End) 020 7882 5000– General

Security 020 7882 6020 (Charterhouse Square)

Security (Whitechapel) 020 7882 2599

College AdministrationStudent Enquiry Centre 020 7882 5005

Admissions and Recruitment Office 020 7882 5511

Appeals and Complaints Office 020 7882 3457

Bursaries, Grants and Scholarships Office 020 7882 5079

Fees Office 020 7882 7676

International Office 020 7882 3066

Housing Services 020 7882 5522

Student Office (SMD) 020 7882 2239

Support and ServicesAdvice and Counselling 020 7882 8717

Careers 020 7882 8533

Chaplaincy 020 7882 3179

Disability and Dyslexia Service 020 7882 2756

Useful Telephone Numbers

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English Language and Study Skills 020 7882 2827

Language Learning 020 7882 2842

Legal Advice Centre 020 7882 3931

IT Services Help Desk 020 7882 8888

Library Enquiries (Mile End) 020 7882 8800

Library Enquiries (West Smithfield) 020 7882 8188

Library Enquiries (Whitechapel) 020 7882 7112

Occupational Health 020 7882 8700

Student Health Service 020 7882 8710

Students’ Union 020 7882 8030

Study Abroad Office 020 7882 5074

The Learning Institute 020 7882 2800

Westfield Nursery 020 7882 2782

External ServicesEmergency Services (police, ambulance, fire-brigade) 999 or 112

Bow Road Police station (for non emergencies) 0300 123 1212

Citizens Advice Bureau 0844 826 9699

NHS Direct (medical advice over the phone) 0845 4647

Nightline (confidential advice line for students, by students) 020 7631 0101

Office of the Independent Adjudicator 0118 959 9813

Samaritans (confidential, impartial support for those in distress) 0845 790 9090

SANEline (Confidential support for those with mental illness) 0845 767 8000

Shelter 0808 800 4444(source of free housing advice)

Student Finance England 0845 300 50 90

The Havens (local support centre for victims of sexual assault) 020 7247 4787

UK Council for International Student Affairs (UKCISA - promotes and protects the needs of international students in the UK) 020 7107 9922

Useful Telephone Numbers

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InformationVisitors who require further informationor assistance please go to the MainReception in the Queens’ Building.

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Arts One 37Arts Two 35Arts Research Centre 39Bancroft Road Teaching Rooms 10Computer Science 6David Sizer Lecture Theatre 30Engineering Building 15Environmental Health and Safety 10Fogg Building 13Francis Bancroft Building 31G.O. Jones Building 25Geography 26

IRC 14Informatics Teaching Laboratories 5Joseph Priestley Building 41Library 32Law 36Lock-keeper’s GraduateCentre 42Mathematical Sciences 4Occupational Health and Safety Directorate 12The People’s Palace/Great Hall 16Queens’ Building/Octagon 19

Albert Stern Cottages 3Albert Stern House 1Beaumont Court 53Chapman House 43Chesney House 45Creed Court 57France House 55Feilden House 46Hatton House 40

Ifor Evans Place 2Lindop House 21Lodge House 50Lynden House 59Maurice Court 58Maynard House 44Pooley House 60Selincourt House 51Varey House 49

Advice and Counselling Service 27Blomeley Centre 48Bookshop 22Careers Service 61Clock Tower 20The Copy Shop 56The Curve 47Drapers’ Bar 8Ground Café 33The Hive 24The Hub 34Infusion 9Mucci’s 29

Occupational Health Service/Student Health Service 28Octagon 19aPolice Box 38Post Room 17QMotion Fitness Centre 7Residences Reception 54Security 18St Benet’s Chapel 23Students’ Union Offices/ Temporary Building 62Westfield Nursery 11Village Shop 52

Educational / Research

Residential

Facilities

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Whitechapel Road

Raven Row

Whitechapel Road

Mount Terrace

Stepney Way

Newark Street Newark Street

Ashfield Street

Varden Street

1

A

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6

8

7

D

10B9

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Whitechapel Tube Station

Campus MapWhitechapel

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W apel Road

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S Fieldgate StreetStepney Way

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Front Block 1Alexander Wing 2Garrod Building 3St Philip’s Church Library 4Dental Institute 5Students’ Union 6Abernethy Building 7Queen Mary Innovation Centre 8Blizard Building 964 Turner Street 10Yvonne Carter Building 11Wingate Building 12

53-55 Philpot Street 13John Harrison House 14Pathology and Pharmacy Building 16

Floyer House 15


Residential

88

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Frann Street

Glasshouse Yard

Charterhouse Square

Charte

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Clerkenwell Road

Baltic S

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8

5

4

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Joseph Rotblat Building 3Dean Rees House 1Old Anatomy Building 2The William Harvey Heart Centre 5Wolfson Institute 6John Vane Science Centre 7Lodge House 8Dawson Hall 4

Dawson Hall 4 The Shield 4Gym 4Staff car parkBicycle parking

Campus MapCharterhouse Square

Educational / Research Residential Facilities

Staff car park

Facilities

89

Campus MapLincoln’s Inn Fields

er Stre

et

Great

Queen

Stre

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Remnant Street

Lincoln’s Inn Fields

Lincoln’s Inn Fields

Whetstone Park

W

lace

Kingsway

Kingsway

1

Holborn Tube Station

Centre for Commercial Law Studies (CCLS) 1


90

Staff car park

Facilities

Campus MapWest Smithfield

West Smithfield

Cloth F

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Little Britain

Little Britain

Bartholomew Close

Bartho

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Little Britain

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Hosier Lane

Cock Lane

Gilt

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2

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56

7

Pathology and Museum Block 1Robin Brook Centre 2East Wing 338 Little Britain 4William Harvey House 551-53 Barts Close 7


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Calendar of important dates

Below is a summary of important dates for students, including semester dates, holidays, examinations and revisionweek. You are expected to be in College throughout semester 1, 2 and during the full examination period, regardlessof whether you have any examinations scheduled for this time.

A detailed calendar of all important QM dates can also be found online at: www.arcs.qmul.ac.uk/registry/

Note: Many dates will differ significantly for medical and dental students. If you are studying medicine or dentistry youwill receive an alternative calendar as part of your programme resources.

Some schools and institutes will have a reading week during Semester 1 and 2, please contact them directly for more details.

8 August 2012 Online re-enrolment opens for continuing students

17 September 2012 Enrolment for new students begins

17 September 2012 Start of the first semester

24 September 2012 Start of teaching for most programmes

7 October 2012 Deadline for continuing students to re-enrol

7 October 2012 Deadline for module registration to be completed

19 October 2012 Deadline for temporarily enrolled students to complete enrolment

December 2012 Winter graduation ceremonies

3 December 2012 Semester 2 module amendment opens

14 December 2012 Strict deadline for reassessment opt-in/opt-out for UG and PGT students resitting out of attendance

14 December 2012 Strict deadline for reassessment opt-in/opt-out for students resitting in attendance

14 December 2012 End of first semester

17 December 2012 - 4 January 2013 Winter holiday

7 January 2013 Start of the second semester

18 January 2012 Deadline for semester 2 module amendments

31 January 2013 Deadline for payment of tuition fees

7 February 2013 De-registration process for non-payment of tuition fees under Ordinance C3 commences

March/April 2013 Publication of examination timetables

15 March 2013: Deadline for new applications for special examination arrangements

28 March 2013 End of the second semester

1 - 19 April 2013 Spring holiday

21 April 2013 Deadline for taught students to apply for interruption of study

21 April 2013 Deadline for withdrawal requests from taught students

22 April - 26 April 2013 Revision week

29 April - 7 June 2013 Examination period

July 2013 Summer graduation ceremonies

5 - 16 August 2013 Late summer examination period

Notes

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Notes

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Academic Registry and Council SecretariatQueen Mary, University of LondonMile End RoadLondonE1 4NSwww.arcs.qmul.ac.uk

Pub9636

Any section of this publication is available uponrequest in accessible formats (large print, audio, etc.). For further information and assistance, please contact:

[email protected] 7882 7920

Documents

Student Guide 2012-13