Student bio booklet 2014

MSoc. Sc. in Service Management: Student Bios 2014

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Preface

This MSc.Soc SEM 2014 Student Bio has been prepared to assist the students, the advisory board of the

Service Management Master program, and other interested parties in this study to gain an overview of the

student’s background; in addition, it serves as an information base for the TCM center to analyze, so as to

obtain an in-depth insight into the expectation of most of the students from this program. Furthermore,

this Bio will also function as a reference for TCM to fine tune the course content to meet prospected stu-

dents perspectives as well as the labor market’s demand.

In 2014, 91 students were enrolled to the MSc.Soc. SEM study, which is taught in English. Of these 91 en-

rolled students, approximately 50 participated in the intro days (27th – 30th of August).

It is voluntary for students to hand in their bio, and a total of 49 students have chosen to contribute to the

Bio publication.

It is hoped that this booklet will contribute to connecting students and to create basis for contacts between

students and businesses.

18. September 2014

Lise Lyck

Centre Director

Center for Tourism and Culture Management

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Table of content

Amalie Winstrøm-Olsen .................................................................................................................................... 6

Anca Croitoru ..................................................................................................................................................... 7

Britt Hyldgaard Hansen ...................................................................................................................................... 8

Camilla Krogh Christensen ................................................................................................................................. 9

Caroline Høgh .................................................................................................................................................. 10

Charlotte G. Agerskov ...................................................................................................................................... 11

Christina Franksdatter ..................................................................................................................................... 12

Christoffer Toftum Skovmose .......................................................................................................................... 13

Daniel Valkanov ............................................................................................................................................... 14

Dieuwertje Visser............................................................................................................................................. 15

Elin Åkesson ..................................................................................................................................................... 16

Eliza Jaka .......................................................................................................................................................... 17

Elizaveta Donskaya ........................................................................................................................................... 18

Erika Olofsson .................................................................................................................................................. 19

Eva Stancekova ................................................................................................................................................ 20

Freyja Kristjánsdóttir........................................................................................................................................ 21

Gine Rosenberg Stauning ................................................................................................................................ 22

Gísli Árni Gíslason ............................................................................................................................................ 23

Greta Pezzotti .................................................................................................................................................. 24

Ieva Svaldenytė ................................................................................................................................................ 25

Ingse Bergh Monsen ........................................................................................................................................ 26

Irina Illichova.................................................................................................................................................... 27

Jacobine Hardeman ......................................................................................................................................... 28

Jana Rudzite ..................................................................................................................................................... 29

Jhaziel Santos Olanio Petersen ........................................................................................................................ 30

Josephine Maria Ahlefeldt-Laurvig .................................................................................................................. 31

Julia Deckert .................................................................................................................................................... 32

Kathrine Lehnert .............................................................................................................................................. 33

Konstantina Kaimara ........................................................................................................................................ 34

Koon Lam Chan Michelle ................................................................................................................................. 35

Ksenia Pavlovich Madsen ................................................................................................................................. 36

Louisa Thorning Blindbæk ............................................................................................................................... 37

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Mansour Ahmad .............................................................................................................................................. 38

Mari Nanao ...................................................................................................................................................... 39

Marit Schau Vedelsdal ..................................................................................................................................... 40

Maya Seymenska ............................................................................................................................................. 41

Melissa - Vasiliki Alexiou .................................................................................................................................. 42

Mette Offersen ................................................................................................................................................ 43

Michalina Zofia Rokita ..................................................................................................................................... 44

Otilia Nagy ....................................................................................................................................................... 45

Philip Meldrum Larsen ..................................................................................................................................... 46

Rebecka Stahl ................................................................................................................................................... 47

Riccardo Bonavita ............................................................................................................................................ 48

Sonia Mokdad .................................................................................................................................................. 49

Stefano Di Nicola ............................................................................................................................................. 50

Stine Håkonsson .............................................................................................................................................. 51

Susan Win ........................................................................................................................................................ 52

Sylvia shuzhen wu Andersen ........................................................................................................................... 53

Victoria Olausson ............................................................................................................................................. 54

Xiaohan (Katniss) Li .......................................................................................................................................... 55

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Amalie Winstrøm-Olsen Nationality: Danish

Date of birth: 29.06.1990

E-mail: [email protected]

Career objectives

To have an administrative position within the field of service, culture or

hospitality that focuses on a sustainable development of tourism.

Education

Service Management (MSc.Soc), Copenhagen Business School, 2016

International Tourism and Leisure Management (B.A.), University of Southern Denmark, 2013

International Degree Programme in Tourism Management (Exchange), Hochschule Bremen, 2012

Work experience

2014-present Cultural Educator, The Danish Agency for Culture, Copenhagen

2014-present Tour Guide Trainer, Nettobådene a/s, Copenhagen

2013-2014 Voluntary Museum Assistant, Copenhagen Cathedral, Copenhagen

2013 Tour Guide, Nettobådene a/s, Copenhagen

2012 Intern, Inbound Services, Hamburg

2011-2013 Translator, Ørskov Marketing, Odense

2011 Receptionist, Esbjerg Camping, Esbjerg

2010-2013 Tour Guide, Visit Esbjerg, Esbjerg

2010 Tour Guide, Nettobådene a/s, Copenhagen

2007 Intern, cgh earth Hotels, Kochi (India)

Linguistic qualifications

Danish: native

English: fluent

German: fluent

French: advanced

Swedish, Norwegian, Italian, Spanish: intermediate level

Chinese: elementary

Certificates

TEFI Global Tourism Course Certificate, 2011

CertiLingua Label of Excellence for Plurilingual, European and International Competences, 2010

Main interests

Tourism, travel and culture

Something about me

Passionate tourism student with many years of experience in the service sector. Thereby developed into a

specialist within tourism and culture management with strong intercultural and linguistic competences.

mailto:[email protected]

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Anca Croitoru Nationality: Romanian



Career objectives

I see myself working in a multinational company, where their values identify with

mine; a perfect company where I can find growth perspectives and where

responsibilities can hold the key of my success. A conducive environment will help

me to perform at my peak.

As an industry, I would choose tourism industry.

Education

Bachelor in Business Administration -in foreign languages, English Section

Work experience

Jun 2011-Oct 2011 Assistant Accountant, SC. INP CORPORATION, Bucharest, Romania

Oct 2013-Nov 2013 Accountant intern, G2 Travel LTD, Bucharest, Romania

Nov 2013-Aug 2014 Sales operations executive, G2 Travel LTD, Bucharest, Romania


Language: Romanian

Language: English, fluent

Language: Spanish, intermediate

Language: French, intermediate

Main interests

Journeys…are one of the most important part of my life and the reason for which I applied to enhance my

knowledge about this domain. Travelling makes me free and makes me meeting some people, sharing

experiences and feelings. Travelling for me is the second nature. What can work better with a journey? A

good book; therefore books are another interest.

Something about me

Having an international experience, I had to work with a lot of people during my Erasmus framework, so

working in groups not only that is challenging, but also help building new growing perspectives as from

every individual you have something to learn.

The type of environment which is international is in the same time a creative one as every international

works in a different way, so creation and diversity is perfect match

I would prefer to be a specialist in the domain in which I am working with, being the best is a key-point in

my motivation and makes me continuing this way to achieve it.


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Britt Hyldgaard Hansen Nationality: Danish



Career objectives

To work within event-, conference- and/or travel management. In an

international or multi-cultural setting, where it is encouraged to participate on

both an operational and a strategic level.

Education

Cand. Soc. Service Management, Copenhagen Business School, 2016

B.Sc. Business, Language & Culture, Copenhagen Business School, 2014

Office Clerk Education (kontoruddannelse), Herningsholm Erhvervsskole, 2011

Work experience

2013-present Student Assistant, University College Capital – UCC, Copenhagen

2013-2013 Volunteer, The ABATO Foundation – Children’s Charity, Uganda

2012-2012 Roadside Assistance Assistant, SOS International, Copenhagen

2010-2011 HR Payroll Assistant, Parexel International GmbH, Berlin

2009-2010 Corporate Finance Assistant, Parexel International Ltd, London

2006-2009 Service Assistant, Dagrofa S-Engros, Herning


Danish: native

English: fluent

German: operationally proficient

Main interests

An active handball player and coach for many years

Traveling and experiencing new cultures

Member of CBS student organisations: social event committee; GrotesQue, the buddy program, CBS goes

Green and International Week

Something about me I am a proactive person with a positive attitude towards new challenges and assignments. I enjoy

participating actively in group-work, but also thrive in a more independent position. I value working in an

international setting, however, the most important factor for me is working in a setting where people are

passionate and always striving to perform at a high level.


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Camilla Krogh Christensen Nationality: Danish



Career objectives

To have a role where I through motivating the staff and improving the working

procedure creates a better service experience for the customers/business

partners and thereby gives the company a better image which will attract new and old customers and in

that way generate a bigger profit for the company.

Education


International Hospitality Management (BA (Top-Up)), CPH Business, 2014

Service Management (AP degree), University College Nordjylland, Technology & Business, 2012

Work experience

2013-present Receptionist, Radisson Blu Falconer Hotel and Radisson Blu Scandinavia Hotel, Copenhagen

2013-2013 Intern, Radisson Blu Falconer Hotel, Copenhagen

2012-present Waiter, Summer Café Herkules, Copenhagen

2012-2012 Responsible for the Kids Club, Bravo Tours, Rhodes

2011-2012 Intern, salesman and tour guide, Aarhus Charter, Aarhus

2010-2010 Cashier and information desk, Sparekassen Himmerland, Aars

2008-2009 Tour guide and kids guide, Bravo Tours, Fuerteventura and Rhodes


Danish: native

English: fluent

Swedish, Norwegian, German: intermediate

Main interests

Service experience! The service experience means a lot to customers. Small changes within the organization

can often lead to a better service experience and it interests me a lot how those changes can be done.

Something about me

Service oriented and ambitious team player and leader with a broad insight in the service industry,

organisation and human resource. I am a problem solver and only the best possible solution is good

enough.


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Caroline Høgh Nationality: Denmark



Career objectives

I wish to continue my career within the event business. My background in the

Wedding industry is something I would like to continue working with, putting a

greater focus on the wedding tourism possibilities available for the Danish market.

Education

Performance Design/Business Studies (BA), Roskilde University, 2014

Work experience

2013-2014 Wedding Planner, The Wedding Company, Copenhagen

2010-2013 Waiter/bartender, Det Kongelige Teater (Royal Danish Theatre), Copenhagen

2012 Project Manager, Zonen for Madkultur, Copenhagen


Danish: Native

English: Operationally proficient

German: Basic

Main interests

I love traveling. The cultural experiences gained when discovering the different parts of the world are very

important to me. I have both travelled as a tourist, backpacker, volunteer and au pair – all of which has

given me different experiences and insights.

Something about me

I am a team player, and find the work within groups challenging but also rewarding. I have high

expectations, but towards myself, but also towards the people alongside me. This however does not mean I

do not value individual work. I am a dynamic and creative person, and therefor find this type of

environment important for the best possible outcome. Perfectionism runs in my DNA. I find this to be an

asset in many aspect of life when wanting to complete tasks to the point of excellence. I have my own ideas,

and I am not hesitant to put them into action.


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Charlotte G. Agerskov Nationality: Danish



Career objectives

To work in a position that combines operational and administrational responsibilities

within the service sector – exactly within what industry I have

yet to explore and find out.

Education


Intercultural Market Communication (BA IMK), Copenhagen Business School, 2013

Work experience

2013-present Adm. Student Assistant/Marketing Assistant, 2BM A/S, Copenhagen

2013-2014 Account Assistant, Agerskov Consulting, Greenland

2011-2012 Student Assistant, Copenhagen Shipping Exchange, Copenhagen

2009-2012 Assistant, Solgården (Nursing home), Virum

2009-2010 Childcare Assistant, Børnehuset Blå, Virum

2009-2010 Promoter, Promoters, Copenhagen

2007-2008 Waitress, Virum hallen, Virum


Danish: native

English: fluent

German: intermediate level

Svedish: intermediate level

Norwegian: intermediate level

Main interests

Events, Communication and Marketing.

Something about me

Service minded problem solver that strives to deliver the best possible results. Structured multitasker who

always keeps deadlines. Regularly volunteer at events as runner, wardrobe manager, bartender etc. and

social coordinator and participant in several international programs for foreign students in Copenhagen.


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Christina Franksdatter Nationality: Danish



Career objectives

To create and manage events for big companies, and help these companies create

a better work environment at the office. I see myself as an event-, hotel- or

conference manager.

Education


International Sales and Marketing (PBA), Zealand Business College, 2013

Marketing Management (AP degree), Zealand Business College, 2011

Work experience

2014-present Restaurant Manager, Restaurant “Neighbourhood”, Copenhagen

2013-2014 Nonfood Assistant, Føtex Vanløse, Copenhagen

2006-2014 Waitress, Restaurant Fregatten, Copenhagen

2012-2013 Intern at the sales department, Carlsberg Danmark, Copenhagen

2011-2012 Event koordinater, Midgaard Event, Copenhagen


Danish: native

English: fluent


Main interests

Events - while it is a pleasure to give people a good experience, and having fun while doing it.

Poem writing – it is fun being creative with words.

Comedy – because I love to laugh.

Something about me

I am an experienced player in the service industry. I know how to give a customer what he/she wants and

needs to come back. I work best in a place where there is room to be creative and to be part of a team. The

role I take upon me is usually the manager/organizer, while I am quick to get the entire overview and

delegating the tasks.


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Christoffer Toftum Skovmose Nationality: Denmark



Career objectives

Project based. Consultant level.

Development and deployment of projects within tourism industry.

Education

Service Management (MSc.Soc), Copenhagen Business School

International Business Management (BA Hons.), Northumbria University, UK

Marketing Management (AP degree), Int. line, Business Academy Vest, Esbjerg, DK.

Work experience (Position, employer, place)

2013-2014 Business Manager, ATEA Finance A/S, Denmark

2010-2012 Key Account Manager, Apple Financial Services (GE Capital), Denmark

2007-2010 Account Manager, Dell Financial Services (GE Capital), Denmark

2007-2007 Resource Specialist, Alexander Mann Solutions, Denmark

2006-2006 Traineeship, Domus, China


Danish: Native

English: Fluent

Norwegian, Swedish: basic

Main interests

My houseboat… to keep it floating and livable is a continuous challenge (fun though)

Apart from that - watersports and beach volley

Something about me

Quite easy going, but always looking for ways to expand my knowledge and learn.

I like working in teams - so many different views on things.

Type: Trying hard to be that creative entrepreneurial type :)


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Daniel Valkanov Nationality: Bulgarian



Career objectives

To work in a role that combines different managerial and operational

responsibilities and where communication is vital. Within a company with an

entrepreneurial spirit, eager to expand, innovate and conquer.

Education


Business Management and Economics (BA Hons), Nottingham Trent University, 2014

Work experience

2014 Senior Administrator (Front Office), Hotel “Golden Yavor”, Resort “Golden Sands”, Bulgaria

2013 Administrator (Front Office), Hotel “Golden Yavor”, Resort “Golden Sands”, Bulgaria

2012 Administrator (Front Office), Hotel “Golden Yavor”, Resort “Golden Sands”, Bulgaria

2011-2012 Co-founder and Treasurer, Bulgarian Society at NTU, Nottingham, UK

2010 Sales Assistant, RE/MAX Formula, Varna, Bulgaria


Bulgarian: native

English: fluent

Russian: intermediate level

German and Danish: basic

Main interests

International Politics: Informing myself on a daily basis from different online sources

Business: regular reader of КАПИТАЛ (Capital) and The Economist subscriber

Travelling: visited half of all European countries and lived in three – Bulgaria, UK and Denmark

Sports: Bodybuilding, Martial Arts, Volleyball

Something about me

Motivated young individual with friendly attitude, communicative, well mannered, ambitious and

energetic, self-confident, very precise in any job. A person eager to learn, with attention to the de-

tail, putting every effort to succeed and tracking all assignments with dedication and a smile

A take-charge person, with entrepreneurial spirit, who is able to present creative ideas and com-

municate the benefits

A person who likes to work independently, however, a good team player, able to get the best out of

the team

Problem-solving attitude, with experience in direct communication with customers


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Dieuwertje Visser Nationality: Dutch

Date of birth: 16-01-1990

Email: [email protected]

Career objectives

To have a job combining the things I love most: tourism, people, food, the outdoors

and farm animals.

Education

Bachelor in Tourism Management and Consultancy at NHTV Breda

Exchange at Hogskolan Dalarna

Electives at KU

Work experience

2014-present Owner, manager and tour guide, Nordic Noir Tours, Copenhagen

2014 Volunteer, Human Rights Tattoo, Roskilde Festival, Roskilde

2013-2014 Tour guide and marketing assistant, Peter & Ping, Copenhagen

2012-2013 Customer service representative, CZ Health Insurance, Breda

2012-2013 Sales assistant, Sacha Shoes, Breda

2011 Marketing assistant, Echo Valley Ranch and Spa, Vancouver

2011 Sandwich artist, Subway, Breda

2008-2010 Nurse for the elderly and mentally disabled, Kievitshorst, Tilburg


Dutch: native

English: fluent

Danish: intermediate level

Main interests

Traveling, film (especially horror, and especially B horror), making and eating food, animals, games (but only

if I'm winning), sports and diving.

Something about me

Moved to Copenhagen 1,5 year ago to learn Danish and qualify myself for a master at CBS. My official

goal is to make the world a better place, but secretly my goal is to try all the different Danish cakes

and pastries.


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Elin Åkesson Nationality: Swedish



Career objectives

I would love to work with coordinating marketing events.

Education

Bachelor degree in Social Science with a specialization within Marketing, Linneaus University, 2014

Work experience

2014 Sales woman (summer- and part time employee), Camilla & Malmströms, Lund

2014 Event coordinator (part time employee), Young Ladies in Business (non-profit), Växjö

2013-2014 Telemarketing (part time employee), Fortnox, Växjö

2013 Project coordinator (part time employee), Linneaus University (non-profit), Växjö

2012-2013 Global Marketing and Communications department (summer employee), Tetra Pak, Lund

2009-2011 Au pair, InterExchange, San Francisco and New Jersey


Swedish: native

English: fluent

Danish, Norwegian and Spanish: basic

Main interests

I love exercising, travel, cook, paint and have coffee for hours with friends.

Something about me

I am constantly jumping back and forth between a spectrum that has one end that is creative, and the other

end that is obsessed with structure. Which side I am leaning towards seems to depend on the surroundings

and company I am in, a quality that has let me to easily adapt into groups and make them more dynamic.

Hence, if a group seem to have more creative qualities, I tend to become more structured. Having this wide

ranged role is what I think helps to produce better results – applied in any situation really – and is the key to

what I think motivates me the most.


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Eliza Jaka Nationality: Latvian



Career objectives

To work in a challenging dynamic role in a multicultural environment within

Service Management

Education


Marketing and Advertising (BSc.Soc), Riga Stradins University (Latvia), 2010

International Marketing (exchange semester), Fontys Internationale Hogeschool Economie (The

Netherlands)

Work experience

2014 Bar Manager, LENNOX – The Pub, Palma de Mallorca, Spain

2013-2014 Bar Manager, LENNOX – The Pub, Barcelona, Spain

2012-2013 Bartender - Waiter, O’Hara’s Irish Bar & Restaurant

2011-2012 Training Consultant, Compendium Education Centre, Krakow, Poland

2010-2011 Volunteer within European Voluntary Service Project, TOG, Istanbul, Turkey

2007-2010 Customer Service Consultant, Stockmann, Riga, Latvia


Latvian: native

English: fluent

Spanish: intermediate

Main interests

Travelling, languages, communication, ezotherics

Something about me

An open minded, creative and active individual with good cultural understanding and sensitivity, who

enjoys travelling. Experienced in work with people and customer service, able to multi-task and prioritize,

used to work under pressure in a fast changing and international environment. An enthusiastic and self

motivated individual with strong communicational skills.


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Elizaveta Donskaya Nationality: Russian



Career objectives

To work within the following areas: marketing, events, international

companies, advertising, digital, retail, tourism

Education


Single courses, Copenhagen Business School, 2014:

Project Management; Business-to-Business Marketing; Retail Marketing; Digital Business, Entrepreneurship

and Electronic markets; Advertising and Marketing Communications

Master’s Degree in Banking, Saint-Petersburg State University of Economics and Finance, 2005

Bachelor Degree in Economics, Saint-Petersburg State University of Economics and Finance, 2004

Work experience

2011-2013 Corporate Client Manager, Sberbank, Saint-Petersburg, Russia

2011 Participation in St. Petersburg World Economic Forum, Russia

2007-2010 Product Manager for Mobile Banking and Online Banking, Sberbank, St. Petersburg, Russia

2011 member of Total Quality Management Team of Sberbank, Russia

2005-2007 Manager - Senior Manager - Leading Manager for Sales, Marketing and Promotion of bank

cards, Sberbank, St. Petersburg, Russia

2004 Intern, Sparkasse, Dresden, Germany

2004 Marketing Assistant Intern, VarioLineSystems, Dresden, Germany


Russian: native

English: fluent

French: intermediate level


Danish: beginner

Main interests

Marketing, innovation, events, sports, tourism, travel

Something about me

Experienced professional in product management, sales and marketing activities, a key team player and a

leader with good organisational skills, innovative, creative, open-minded, communicative, goal oriented,

service minded.


https://www.linkedin.com/vsearch/p?title=Manager+-+Senior+Manager+-+Leading+Manager&trk=prof-exp-title

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Erika Olofsson Nationality: Swedish



Career objectives

After graduation I wish to work with strong brands in a consumer-focused

environment. I can see myself working within either marketing, CSR or sales.

Education

BSc in Retail Management, Stockholm School of Economics, 2014

Work experience

2009 - Shop Assistant, ICA Maxi Helsingborg, Helsingborg Sweden

Voluntary work

2011-2012 Head of Party Committee and Board Member, Student Association, Campus Roslagen,

Norrtälje Sweden

2012-2013 Student Ambassador, Retail Management, Stockholm School of Economics, Stockholm


Language: Swedish (native)

Language: English (operationally proficient)

Language: Spanish (basic)

Language: Danish (very basic)

Main interests

Two of my main interests are yoga and Pilates. They are not only my favorite workout activities, more

importantly they help me clear my mind and regain focus in times of stress.

Something about me

My role in a group depends on the group structure and the other group members, but generally speaking I

am the organizer. I am a team player, I usually take on a project manager-role and I like to coach and

encourage others. When working individually one of my greatest strengths is my ability to view a problem

from several different perspectives. I tend to get very involve with whatever I am working with at the

moment, but at the same time I am able to work on different projects simultaneously without losing focus. I

find a creative and diverse environment the most motivating to work in. I see myself in a role as either an

organizer or a specialist.


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Eva Stancekova Nationality: Slovak



Career objectives

Reach to the managerial level in the culture and leisure administration in Copenhagen

and work on improving the overall experience of people living in and visiting Copenhagen.

Education

International Communication and Multimedia (B.A.), Aarhus University Herning, 2010 – 2013

Corporate Communication, FHWien (student exchange), Austria, 2012

Marketing Communication and Advertising, Constantine the Philosopher University, Slovakia, 2009

Work experience

2014 Representative of CPH Culture and Leisure Guides, Expat Fair 2014, Copenhagen

2014-present Department representative, Value Group, D’Angleterre, Copenhagen

2014 Press service staff, Eurovision, Copenhagen

2014-present Housemaid, D’Angleterre, Copenhagen

2014-present CPH Culture and Leisure Guide, International House, Copenhagen

2013-2014 Assistant Organizer, Copenhagen International Volunteer Club, Copenhagen

2011-2013 Housemaid, DGI Huset, Herning

2011-2012 Class representative, AU Herning, Herning

2009-2010 Bartender, The Castle (Fuller’s), London, UK

2009 Bartender, Barista, Löwenbräu Keller, Sydney, Australia

2008 Bartender, Barista, Goppion Caffe, Nitra, Slovakia


Language: Slovak, Czech (native)

Language: English (fluent)

Language: Danish (working knowledge)

Main interests

Culture, sightseeing, volunteering

Something about me

I am a motivated and service-minded individual with a flair for teamwork, experienced in working in both

international and Danish environments. I am striving to become a specialist on culture and leisure in

Copenhagen and/or plan and organize various events in Copenhagen and its surroundings. My role in a

team is usually the one of the project starter, motivator and, co-ordinator and some of my sharpest skills

include communication and problem-solving skills.


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Freyja Kristjánsdóttir Nationality: Icelandic



Career objectives

To work in a managerial role within travel and leisure

Education


Tourism Studies (B.Sc.) focusing on business, University of Iceland, 2014.

Sociology department, College of Húsavík, 2010.

Exchange student, Colegio de la Universidad de Aconcagua, Argentina, 2008.

Work experience

2012-2014 Sales and reservation, Iceland Travel, Iceland

2010-2011 Cashier, Icelandic Bank, Iceland

2010-2011 Waitress, The Icelandic Bar, Iceland

2010 Waitress, The Tapas Bar, Iceland

2008-2010 Waitress, Gamli Baukur Restaurant, Iceland

2009-2010 Social carer, Social Service in Húsavík, Iceland


Icelandic: native

English: fluent

Spanish: intermediate

Danish: basic

German: basic

Main interests

Travel and tourism is one of my main interests and I’ve been both studying and working in the tourism

industry and I travel as often as possible within Iceland and to other countries. I like to spend my time with

family and friends as well outdoors in the nature.

Something about me

Motivated in creative environment, hard working, organized and often leading when working in groups,

focused on solutions.


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Gine Rosenberg Stauning Nationality: Danish



Career objectives

To work in a role that combines online marketing and experience economy.

Education


Online Marketing, Bigum&Co, 2014

Marketing, Tourism, Special Events and Weddings (Semester abroad), San Diego State University, 2012

Bachelor of Leisure Management (BLM), UCSJ, Campus Roskilde, 2014

Work experience

2014-present Marketing Assistant, Nemlig.com – Online Grocery

2010-present Sales Assistant, Illums Bolighus CPH Airport

2013-2013 Marketing and Event Intern, Kilroy Education

2013-2013 Marketing and event Intern, Grilleriet (Weber)

2012 Project Manager, Event at Tøjhusmusset, “Derfor gør vi det”


Danish: Native

English: Fluent

Main interests

Online Marketing, concept building and innovation

Something about me

Passion for online marketing and experienced with events planning. I have a wide insight in event

management, wedding planning and marketing campaigns. I’m service minded and my focus is on the

costumers’ experience.


23

Gísli Árni Gíslason Nationality: Icelandic



Career objectives

To work as a manager in the service sector, preferably in tourism.

Education


Tourism Studies (B.Sc.), University of Iceland, 2014

Work experience

Summer 2014 Checker, Eymundsson bookstore, Keflavík International Airport

Summer 2013 Receptionist, Hotel Edda, Vík

Summer 2012 Checker, Eymundsson bookstore, Keflavík International Airport

2008-2011 Checker, Eymundsson bookstore, Keflavík International Airport

Summer 2007 Sales representative, Air Iceland, Reykjavík

Summer 2006 Cashier, Glitnir bank, Húsavík

2001-2005 Checker, Samkaup supermarket, Húsavík


Icelandic: native

English: fluent

Danish: basic

Main interests

Sports, movies and music.

Something about me

An ambitious employee with an educational background in both tourism and business administration.

Whole professional career has been in the service sector. Honest and able to work with anyone but also

able to work alone.


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Greta Pezzotti Nationality: Italian



Career objectives

I wish to work within the sport’s events marketing and management covering

roles that combines operational and administrational responsibilities.

Education

Business Administration and Management (Bachelor Degree), Università Commerciale Luigi Bocconi, 2014

Work experience

2011-2012 Shop assistant, gift company “Casa & Country”, Milan.

2010-2011 Shop assistant, gift company “Casa & Country”, Milan.

2009 Sales agent of Liguria region, Due Esse Distribuzioni S.R.L., Macef Milano.


Italian: native

English: fluent. IELTS certificate (grade 6.5)

Spanish: intermediate level

Computer skills

ECDL Core certificate

Knowledge and ability in the use of computer and Microsoft Office applications.

Main interests

Interested in travelling for recreational purposes, but also for formative ones. Photography: it is very

important to me because in my opinion is a particular kind of self-expression as well as a way to fix exciting

moments. Basketball: my first and only love. It is quite uncommon that a girl loves basketball, but here I am.

Basketball inspired me so much that I wrote my bachelor thesis about the marketing of my favorite team.

And, as well, marketing.

Something about me

I have the intellectual and managerial soft skills required to work in the field of services, both at strategic

and operational levels. I am a person who deals with tasks with enthusiasm and excellent interpersonal

skills. I also have a good ability to work in groups, in which I am proactive and always available for the

achievement of the common goal, qualities which I consider very relevant for figures that operate within

the marketing and service sector.


25

Ieva Svaldenytė Nationality: Lithuanian



Career objectives

The ultimate goal to which I am aspiring after is to work for a multinational company

and represent or involve its brand in Rio 2016 Olympic Games.

Education

BSc in Marketing, Lancaster University, 2014

Work experience

2013 (July –August) Intern, Spinter Research, Lithuania

2012 (July – September) Product promoter, LOCOG, London


Lithuanian: native

English: fluent

Russian: intermediate

Main interests

Never thought that dance would take such an important position in my life. It is my passion, freetime,

sometimes even a job. From salsa to hip hop and folklore, I have been dancing all my life and am eager to

continue it throughout my lifetime.

Something about me

I consider myself as super responsible, enthusiastic and open-minded what enables me to be a strong team

player as well as work productively individually. Usually the best and most comfortable role I see myself in is

coordinator’s as somehow I always manage to bring it all together. Besides, I love to be surrounded by

strong-willed people who are full of ideas which indirectly motivate and inspire me to new levels.


26

Ingse Bergh Monsen Nationality: Norwegian



LinkedIn: http://goo.gl/S6pJlQ

Career objectives

To wake up every morning and be better than I was the day before.

Education


Economy and Business Administration (Bachelor), BI Norwegian Business School, 2014

Work experience

2014 Seller, Boreal Transportation, Norway

2013-2014 Communication Leader, BI Bergen Student Community, Norway

2014 Promoter for the internship course, BI Norwegian Business School Bergen, Norway

2013-2014 Internship, Salgs- og Reklameforeningen I Bergen, Norway

2014 School assistant for Kornsernsjefen 2014, Adecco Norway, Norway

2013-2014 Waitress, Kokke- og Serveringstjenester AS, Norway

2013 Runner, Bergen Live AS, Norway

2012-2013 Communication Leader, BI Bergen Student Community “Fjell & Sprell”, Norway

2013 Student blogger, BI Norwegian Business School, Norway

2011-2012 Shop Employee, Kiwi Birkelundstoppen, Norway

2009-2010 Swimming Instructor, Bergens Svømme Club, Norway


Norwegian: native

English: fluent

Swedish, Norwegian: intermediate level

Main interests

Social media, fitness, student engagement

Something about me

My alter ego is Wonder Woman, and my favourite book is “Good enough for those bastards!” written by a

Norwegian top leader, Anita Krohn Traaseth. I´ve been engaged in the student community in Norway, and I

have a secret plan to become very successful one day. My path is created while walking, and I like the fact

that I don´t know where it is going to take me.


http://goo.gl/S6pJlQ

27

Irina Illichova Nationality: Ukraine



Career objectives

I would like to get experience in managing a hotel as well as I would like to

run/manage my own hotel in the future.

Education

MSc in Service Management, Copenhagen Business School, 2016

BA with a Major in International Relations, Malmo University, 2014

1 year of studying International Business, Kyiv National Taras Shevchenko University, Institute of

International Relations, 2011

Work experience

June-August 2011, Administrative Assistant, LTD Investment Building Group, Kyiv, Ukraine


Russian, Ukrainian -native

English - operationally proficient

Swedish – intermediate

Main interests

Reading – I think it broadens my mind and helps me to grow as a person.

Sports – swimming, running, and yoga - a healthy mind lives in a healthy body.

Travelling – it broadens my mind, as well as it gives me the opportunity to get to know more about different

cultures and lifestyles.

Something about me

Responsible, communicative, open for learning, have good organizational skills, open-minded and easy-

going; I find international and creative environment motivating; prefer working independently.


28

Jacobine Hardeman Nationality: Dutch



Career objectives

Develop my skills within the field of travel and transportation, whilst building a

career in strategic decision making and operations.

Education


Business Administration Hotel Management (BA), Hotel Management School Maastricht (HMSM), 2013

Exchange Semester (Global Hospitality Management Program), Pennsylvania State University, 2012

Exchange Semester (Global Hospitality Management Program), Chinese University of Hong Kong, 2011

Work experience

2013-present Waitress and Receptionist, Restaurang Assistans, Malmo, Sweden

2014 Corporate Receptionist, PMC Hydraulics, Ystad, Sweden

2013 Guest Service Agent, Sheraton, Stockholm, Sweden

2013 Internship Human Resources and Training, Sheraton, Stockholm, Sweden

2012 Voluntary Member National Society of Minorities in Hospitality, PSU, USA

2011 Internship Front Office, Marriott, Paris, France

2010-2011 Advisory Board Member, HMSM, The Netherlands

2010-2011 Student Board Member, HMSM, The Netherlands

2009-2011 International Student Ambassador, HMSM, The Netherlands


Dutch: native

English: fluent

Swedish: proficient user

French: independent user

Main interests

Travel, (food) culture and art

Something about me

I am a professional and ambitious person with international experience in hotel management, organization,

and innovation. Furthermore, I am a productive and efficient opportunist who enjoys working in a team,

and who is not afraid to take the initiative.


29

Jana Rudzite Nationality: Latvia

Date of birth: 01.02.1988.


Career objectives

Working in the event management sector, in close connection with diversity

management and multicultural environment

Education

Service Management (MSc.Soc), Copenhagen Business School, 2016 Bachelor’s degree in Management and Business Administration (Specialization in international business), University of Latvia, 2011 Work experience

2012-2014 Provider of in-home childcare services), American Institute for Foreign Study, USA

2010-2012 Office Administrator, EAST-WEST TRANSIT, Latvia

2007-2009 Accounts Payable Accountant, Tieto Latvia SIA, Global Shared Service Centre, Latvia


Latvian: native

English: fluent

Russian: intermediate

German: basic

Main interests

Learning languages, baking, running, rock climbing, making organic cosmetics

Something about me

I am striving for a position within a dedicated and supportive team to bring my planning and organizational

skills to the table, as well as computer expertise and the ability to work well with people, having a positive

attitude in the workplace.


30

Jhaziel Santos Olanio Petersen Nationality: Philippines



Career objectives

Aim to advance my competence and capabilities within service and experience

economy. Envisioning a positive contribution to a service firm and consistently

strive to deliver excellent service to customers.

Education

BSc in Business Administration and Service Management, Copenhagen Business School, 2014

Bachelor in Business Administration major in Marketing, Polytechnic University of the Philippines, 2004

Work experience

2013-present Freelance, DMC, Copenhagen Denmark

2009-2011 Restaurant Assistant, The Square Hotel, Copenhagen Denmark

2008-2009 Banquet Assistant, Four Seasons Hotels and Resorts, Macao China

2007-2008 Casino Food & Beverage Assistant, The Venetian Resort & Hotel, Macao China

2006-2007 Guest Service, Grand Waldo Hotel and Spa, Macao China

2006-2006 Data Analyst, Savant Technologies, Manila Philippines

2005-2006 Data Entry, Systems & Encoding Corporation, Manila Philippines


Tagalog, Native

English, Fluent

Danish, Intermediate

Mandarin/Cantonese, Basic

Main interests

I am always fascinated about different arts, cultures and places. Therefore, travelling is my main outlet to

gain experience and reading is my way to widen my knowledge. This is complemented by my passion in

photography that captures all my adventures in life.

Something about me

I am very independent person. I enjoy the sound of silence and nature. I love beautiful things and

appreciate well-made creative things. I am very passionate person for whatever endeavour I chose to

create. I enjoy working with people who share similar work ethics and standards. Moreover, I always want

to surround myself with smart and kind people who trust and believe in my potentials.


31

Josephine Maria Ahlefeldt-Laurvig Nationality: Danish



Career objectives

I would like to work in the travel and tourism industry. I wish to plan travels/events

and create unique experiences by developing new concepts and improving old ones.

Education

Master of Social Science in Service Management, Copenhagen Business School, 2016

Bachelor of Arts in Communication & Business Studies, Roskilde University, 2014

La Sapienza – Università di Roma, 2013

Sorø Akademis Skole, 2009

Work experience

2012-2014 Team leader, Karen Thor, MadMedOmtanke

2011-2012 Waitress, Lo Østergaard, Royal Smushi Café

2010-2011 Waitress, House of Pichardt, Pichardt’s


Danish: native

English: fluent

Italian: intermediate

German: intermediate

Main interests

One thing I spend most of my time on besides school, work and friends is running. Going to the gym or for a

run is how I get new energy after a busy day. The best thing about running is that I can see the results,

mentally and physically, and the improvements that comes a long with regular and focused training. My

goal is to do the annual Marathon in Venice next year, which combines running with another great interest

of mine: travelling.

Something about me

When it comes to certain things like work, school projects and my home, I am quite a perfectionist, who

hates sloppiness and carelessness. I am an organizer, who is motivated by making things flow. As a starting

point I like things to be done in my way, but during my BA I discovered that when minds work together you

can achieve great results. I am a natural team player because of my high tolerance and inborn sense of

responsibility. I can’t help engaging myself quite a lot in things that I participate in and I would rather take

on extra tasks than doing nothing. I find it inspiring to spend time in international environments, because it

broadens your mind. I appreciate cultural exchange and I believe that it gives me additional experience and

knowledge.


32

Julia Deckert Nationality: Germany



Career objectives

I would like to work with services in the tourism industry and be part of staging a

great and unforgettable experience for incoming tourists.

Education

Bachelor of Leisure Management, University College Sjælland, 2010-2014

- Erasmus Semester, University Dalarna, Sweden, 2013

Work experience

2014-present Waitress, Andersen Boutique Hotel, Copenhagen

2013-present Cruise: Group Coordinator, Tour Escort, Welcome Crew; Event: Reception, Assistant, BDP,

Copenhagen

2013 Intern at International Marketing Department, Wonderful Copenhagen, Copenhagen


German: native

English: operationally proficient

Danish: intermediate

Main interests

Singing in a choir: I enjoy the team spirit, enthusiasm and fun during our practice sessions and love to be

part of creating a powerful interpretation of various songs. This hobby is a necessary balance to my studies

and work life, and improves my well-being.


33

Kathrine Lehnert Nationality: Danish



Career objectives

I wish to work with the development and management of service in the field of

tourism, conference, events and Leisure.

Education


Leisure Management (BA), University College Zealand, 2014

Work experience

2014 Operator/marketing assistant, Scandinavian Solutions, Chalottenlund.

2013 Campaign assistant, municipal election.

2013 Intern/Project Manager, Koncert Fabrikken, Vejle.

2012-2013 Intern, Kuoni, Denmark/Fuerteventura.

2011-2013 Waitress, Allegade 10, Frederiksberg.

2011-2012 Phoner, TNS Gallup, Copenhagen.


Danish: native

English: fluent

Swedish, Norwegian and German: basic

Main interests

Travel, diving, reading and the outdoors.

Something about me

My core skills are within Event Marketing, Coordination, Service and Event related Marketing. Among others

I have been part of the start up of a bar at Roskilde Festival called Vikingebaren (2013), I was responsible for

the event girls at Danish DJ Awards (2013), and I was one of the organizers behind Forårs Treat at DGI Byen

(2011). As a person I am eager to learn, I am a team player, structured and empathic. I enjoy an

international environment and responsibility in my work.


34

Konstantina Kaimara Nationality: Greece



Career objectives

I would like to work at an event planning position at a hotel or a private

company or in hotel management position. Marketing in those fields will be

my second choice.

Education

Economics and Management of Tourism, Technological Institute of Athens

Work experience

2012-2014 Event planning, Politia Tennis Club, Athens, Greece

2011-2012 Sales, Social Media, Customer service, Marketing in Skillz LLC, Athens, Greece

2008-2009 Reservations dpt. (internship)

2005-2007 Promotion assistance, Athens, Greece

2005 Reception, Club Mediteranee Gregolimano, Evia, Greece


Greek: native

English: fluent

French: fluent

Main interests

My main interest is volleyball. After a training my anxiety is gone, I feel better and of course, I am a team

player in general, so this would be the best sport for me.

Something about me

I am a very good team player. I enjoy sharing ideas with my colleagues and even when I am working alone, I

enjoy having people around me. I prefer being in both creative and international environment. I don’t like

strict behaviors and “cold” relations among colleagues. The role that suits me the most is this of the organ-

izer or this of an entrepreneur. Planning is also one of my strong skills.


35

Koon Lam Chan Michelle Nationality: Hong Kong

Date of Birth: 08.06.92


Career Objectives:

I love to work with people in the service industry. For example I am interested in

event planning, tourism, hotels these are the different fields that I am hoping to

discover more about it.

Education:

Service Management (MSc.Soc), Copenhagen Business School 2016

BSc in Sociology, University of Bristol, 2014

Work Experience:

2013 Kwok, Ng and Chan Solicitors & Notaries Law Firm, Hong Kong

2013 Aiesec Taiwan National exchange ‘One child, one change’, Taiwan

2013 Temporary assistant officer at AMEC for teaching children English, Hong Kong

2012 Temporary assistant officer at AMEC for teaching children English, Hong Kong

2010 Hotline customer call centre under HKTDC job shadowing programme, Hong Kong

Linguistic Qualifications:

Cantonese: Native

Mandarin: Fluent

English: Fluent

Main interests:

For sports I am interested in badminton and bowling. However, I also like travelling and baking.

Something about me:

If I have to use three adjectives to describe my personality, I would use ‘enthusiastic, patient and outgoing’.

This is because in the past few years in my high school and university life, I have been working with a lot of

people from different multicultural backgrounds. Apart from my academic school life, I have also enjoyed

working in teams, and, when appropriate, taking on leadership roles for example, I organized a bake sale for

a charity fund-raising event. Also, I was proud to be elected by my peers to be a mentor at school where I

can help younger students to settle into school life and to deal with any problems related to their academic

work. I have always enjoyed dealing with issues and helping others.


36

Ksenia Pavlovich Madsen Nationality: Russian Federation


E-mail: [email protected]; [email protected]

Career objectives

Administrative and operational work within travel retail management,

supply chain management, travel and leisure management

Education


Peace and Conflict Studies (BA), Malmo University, 2013

Pedagogical Discipline (BA), Stravropol Pedagogical University College, 2010

Work experience

2014-present Promoter, Gebr. Heinemann, Copenhagen Airports

2013-present Russian speaking assistant, Copenhagen Airports

2013-2013 Freelance project assistant and interviewer in Copenhagen Airports, Epinon A/S

2011-2013 Budget Administrator, Kilevej 3 A/S, Copenhagen

2011 Sales assistant, Pepper Minds Denmark, Copenhagen

2009-2011 Sales Assistant/Team manager, Call Centre at Svyaznoy, Russia

2007-2009 Receptionist, Newspaper “Pravda”, Moscow, Russia


Russian: native

English: fluent

Danish: fluent

Chinese: basic

Main interests

Languages, service and international management. My interests help me to explore new horizons and meet

new people and get new experiences.

Something about me

I am a people-oriented person, and I always try to have a way with every person and/or every customer. I do

all tasks conscientiously, and I want to get things done timely and accurately. I am an ambitions, confident,

persuasive person and a motivating self-starter. I often set high standards of achievement for myself and

others. I also see myself as a competitive decision-maker with creative skills and a good performance. I am

able to react and adjust quickly to changing conditions, and I generally like a fast paced environment with

new challenges. I respond positively and actively to challenges and pressure, and I am always open-minded to

new solutions.



37

Louisa Thorning Blindbæk Nationality: Danish



Career objectives

With regards to my wide experience I would like to work in an international

company/environment, within tourism, communication, leisure, restaurants, events,

conference, hotels with both organizational and operational responsibilities.

Education

Bachelor in communication and international Development, Roskilde University, 2013

Bachelor project in the economical development of Argentina 1983-2013, Buenos Aires, 2013

Exchange at Universidad Austral, Buenos Aires, 2011

Work experience

2014-present Waiter and kitchen assistant, Copenhagen Congress Center – Bella Center, Copenhagen

2014-present Private Spanish Teacher, Copenhagen

2013-2014 Operational and administrative manager, El Pasaje Spanish School, Buenos Aires

2012-2013 Supervisor, Gads Research, Copenhagen

2011-2013 Waiter and kitchen assistant, Copenhagen Congress Center – Bella Center, Copenhagen

2009-2012 Focus group coordinator, Gads Research, Copenhagen

2009 Kindergarten assistant, Ny munkegade Vuggestue, Århus

2007-2009 Technical service support, Sellbytel, Barcelona

2006-2007 Phoner, 5R – Marketing, Århus

2004-2007 Youth to youth advisor, Lysthuset, Århus

2003-2010 Clerk, Ice-cream store and cafeteria, Ebeltoft


Danish: Native

Spanish: Fluent, C1 DELE certificate

English: Fluent

Main interests

Social and political events, I love to travel and meet new people and cultures as I find it important to know

and understand people and their backgrounds in order to work in and be part of a global world.

Something about me

I am a social person, with high communication and interpersonal skills. To organize and administrate has

always been key parts of my personality. I get motivated by challenges and receive them with a smile.

Furthermore I get motivated by working in direct contact with people and in an international/diversified

environment. I both like to work as a team player and to be the one in charge.


38

Mansour Ahmad Nationality: Afghan



Career objectives

To work in a role at management and/or operational level within Strategy,

Marketing, Administration and Service.

Education


Bachelor in Business Administration, Kardan Institute of Higher Education, 2011

Work experience

2012 Strategy Manager, Roshan Telecom (TDCA)

2009-2012 Marketing Manager, Roshan Telecom (TDCA)

2006-2009 Team Leader, International Carrier Relations, Roshan Telecom (TDCA)

Volunteer experience

2014 English Teacher, Drottninghög Bibliotek Helsingborg, Sweden

2013-2014 Intern, in Murteglets Vårdboende Helsingborg, Sweden


Dari: Native

English: Fluent

Swedish and Pashto: Intermediate level

Main interests

Reading, sports and Socializing

Something about me

I have six years of combined experience as strategy manager, marketing manager, team leader in

international carrier relations and administrator in telecom industry. I have a successful track record of

maximizing the revenue of different products and services through my effective communication skills,

excellent data analysis skills and managing simultaneous projects aimed at increasing engagement, raising

brand awareness, expanding market penetration, and driving sales.


39

Mari Nanao Nationality: Japan



Career objectives

The career I would like to pursue upon graduation is where I can maximize my

competences. I am interested in working in interior based retail stores, where being able to give customers

great educated advises, offering a professional customer-service and having trustworthy customer

relationships.

Education

Dansk Uddannelse 3, Vuf, Frederiksberg, Denmark

Bachelor’s Degree in Sociology, California University of Fullerton, California, U.S.A.

Associate’s Degree in Interior Design, Fullerton College, California, U.S.A.

Work experience

2014-present Waitress, Restaurant Selfish, Nørrebro

2005-2010 Consultant and Assistant Designer, Glamour Home Remodeling, Los Angeles, California

2004 Assistant Designer, Carol Eithen Interiors, Los Angeles, California


Japanese: native

English: fluent

Danish: operationally proficient

Spanish: basic

Main interests

My main interest in my life is to travel. Through traveling, can discover unlimited cultures and histories.

Encountering interesting people and obtaining exciting influence are just astonishing. On rainy days, love to

stay in the house and bake something for the afternoon tea as well.

Something about me

Proficient and service-minded with extensive experience in customer service. Educated in design and

sociology. Is welcoming and always put the customers first. Has a high energy level and is good to get

acquainted with new things. Working structured and focused, both independent and in teams. Is thorough

and conscientious, but also creative and enterprising. Can keep many balls in the air simultaneously and are

trained to keep a cool head in stressful situations. Is always smiling and in a good mood.


40

Marit Schau Vedelsdal Nationality: Denmark



Career objectives

I wish to work with events, e.g. conferences. This could be in the private sector,

in companies or perhaps in the hotel business.

Education

2011-2014 Bachelor degree in Communication and Business Studies from Roskilde University

2006-2009 Frederikshavn Gymnasium/High School. Degree in social science

Work experience

2014-present Student assistant, (Communications, webpage, conferences), DAKOFA, Copenhagen

2012-present Co-founder of ReGastro, Copenhagen (ReGastro is a food-waste organisation, working with

workshops and events with focus on minimizing food waste in Denmark)

2012-2014 Waiter, Cafe Alma, Copenhagen


Danish: Native Language

English: Operationally proficient

German: Basic

Main interests

Movies and series is my escape from the real world. I love movies, tv-series and also books, since

experiencing these makes me revitalize. Beside that, I am very social, and need to be around people, to

broaden my perspectives, and to keep myself up to date.

Something about me

As a person, I am very short tempered. It is my Achilles heel. But I have come to se it as an advantage as

well. I make sure that processes and discussion move forward, and I make sure that work doesn’t stagnate.

This I believe makes me an organizer. I perform best in groups, since I find that discussion is one of the most

motivating factors when I’m working and developing ideas.


41

Maya Seymenska Nationality: Bulgaria (hometown: Plovdiv)



Career objectives

To have an organizational/managerial position in the sphere of travelling and

transportation and/or international trade. Within the 2 years I may find other aspects

of the service industry that could catch my attention.

Education


International Business Economics and Business Relations, Plovdiv University, Bulgaria, 2013

Intensive foreign language study (English and German), Foreign Language High School, Bulgaria, 2008

Work experience

2013-2014 Employee (Vikar), Moment A/S; place: Imerco A/S, 2730 Herlev

2012-2013 Greenhouse Employee, Job Assist ApS, 5250 Odense SV

2009-2011 Fast Food Employee, Mc Donald’s Restaurants in Germany (Himmelkron and Hassfurt)

2008 Customer Relations assistant, “METRO Cash and Carry Bulgaria” – branch Plovdiv


Bulgarian: Native

English: Fluent

German and Danish: Operationally proficient (Danish, now: module 5 in IA Sprog)

Main interests

Sports; travelling; mountain hiking, sailing; participation in events and public initiatives; getting to know

other cultures

Something about me

I have experience from being a member of an NGO, case competitions and an internship, related to my

Bachelor programme. My skills and competences: a team player, intercultural communication, public

speaking, international relations; organizational development, event management, project works, research

skills.


42

Melissa - Vasiliki Alexiou Nationality: Greek Date of birth: 20.02.1992


Career Objectives

Upon graduation, my dream is to become an event organizer and work for a Greek

event management company. The types of events that fascinate me are festivals,

fairs, promotions and product launches, fundraising and social events. Αn event

demands a group of people working together and needs a lot of things to be done (food, equipment etc) so

that it can be considered as a successful one. I would really like to become a coordinator because I want

everything to pass through my hands and control.

Education

Communication, Media & Culture, Panteion University of Athens, 2014

Working Experience

2014 Volunteer & Member of the Website team at Athens Startup Weekend Edu, Athens

2014 Member of Youtube team at Athens Science Festival, Athens


Greek: Native

English: Fluent

French: Fluent

Main Interests

Interests include socializing and going out, travelling, reading, watching movies and listening to music.

Basketball is my passion. Playing and watching basketball fascinates me because, not only it helps me to

keep fit, but also because it makes me escape reality and everyday problems and feel alive.

Something about meI prefer to work in teams than individually because I believe that “two minds are

better than one”. In a workplace I would be motivated if I was treated with respect and I was inspired by

the people surrounding me. I want to be involved in the event management. More specifically, I would like

to become an event planner with many responsibilities but also with much power.


43

Mette Offersen Nationality: Danish



Career objectives

Work with responsibility and management within the hospitality business

and/or restaurant business

Education

Bachelor of science in Business Administration and Service Management, Copenhagen Business School,

2014

Work experience

2014-present Waitress, Retour Steak, Copenhagen

2013-present Bartender, NIMB, Copenhagen

2013-2013 Sushi specialist, Taste of Tokyo, Copenhagen

2011-2012 Waiter/Bartender, Streckers pub and Brasserie, Copenhagen

2011-2011 Sales assistant, Superbrugsen, Copenhagen

2008-2011 Sales assistant, Superbrugsen, Hovedgård

2006-2007 Sales assistant, Saint Tropez, Horsens (Clothes shop)

2005-2007 Cleaning help, Hårstudiet, Hovedgård (Hairdresser)


Danish: native

English: fluent

Swedish, Norwegian: operationally proficient


Main interests

Sports, (primarily football and triathlon) literature, cultural events, trends within hospitality and the

restaurant business, and in general what moves in society. I find it interesting and important to know what

is going on throughout the world.

Something about me

I like to take responsibility, and I never leave anything unfinished. I am very structured and enjoy organising.

I like dynamic group work, where everyone can contribute with different qualifications. I am very stabile

and full of energy, with a positive view on life. I enjoy an international work environment with different

cultures, and I feel best when I can lead others and guide them in the best direction.


44

Michalina Zofia Rokita Nationality: Polish



Career objectives

To work in a role that requires organisational, communication

and logistic skills within tourism related field.

Education


Business Management (BSc), Wroclaw University of Technology, 2014

Work experience

2014 Manager, Grampa’s Hostel, Wrocław, Poland

2013 Intern in Global Asset Movement, Credit Suisse, Wrocław, Poland

2011-2013 Receptionist, Cinnamon Hostel, Wrocław, Poland

2012-2013 Assistant, Kancelaria Mediacyjna Jolanty Maślikowskiej (Mediation Office), Wrocław Poland

2011 Art dealer, Unicat Gallery, Wrocław, Poland


Polish: native

English: fluent

French: intermediate level

Main interests

Travelling, hospitality, local cuisines, contemporary dance and skiing.

Something about me

Experienced young professional within the hostel industry. High customer service and communication skills.

Combining leadership with effective collaboration.


45

Otilia Nagy Nationality: Hungarian



Career objectives

I would like to specialise in Event Management,

especially in corporate events such as product launches,

major conferences, etc.

Education

Bachelor of Leisure Management, University College Sjælland 2010-2014

Work experience

2013 Meetings and Events, Radisson Blu Royal Hotel, Dublin, Ireland

2010-present Waitress, Bartender, Kitchen Assistant, Hotel Falster, Nykøbing F. Denmark


Native language: Hungarian

English (fluent)

Danish (basic)

German (basic)

Something about me

I enjoy working in groups, but prefer when responsibilities are divided individually. Generally good with

deadlines. I tend to get deeply committed to projects/workplaces. Some might even describe me as an

over-achiever, though I think thriving for the best possible result is just normal.

Even though creativity is very important in the field, I also enjoy well-working, routine tasks and practices.

I find the role of a specialist/organizer the most comfortable, but I would like to experience other roles as

well.


46

Philip Meldrum Larsen Nationality: Danish


E-mail: [email protected] / [email protected]

Career objectives

I like to work in a field with regular costumer interacting, possibly aboard. I do not

have any specific preference in what kind of industry, market or country, as long as if the job is appealing.

Education

MSc in Social Science in Service Management, Copenhagen Business School, 2016

BSc in Business, Asian Language and Culture (Chinese), Copenhagen Business School, 2014

- Exchange, Soochow University, Taiwan, 2013

High school degree, Frederikshavn Handelsskole (international studies), 2009

Work experience

2014-present Sales Consultant, Hugo Boss Nordic, CPH Airport

2010-present Paintball Instructor, Shoot too Thrill, Kongelunden

2010-2014 Sales Assistance, Stadium AB, Fields

2009-2010 Project Volunteer, DSV air & sea, Brøndby

2009-2009 Junior deputy Manager, DSV air & sea, Qingdao China


Language: Danish (native)

Language: English (fluent)

Language: Chinese (intermediate)

Main interests

In my free time, I love to play sports, primarily ice hockey. The many years of playing ice hockey have

thought me, that as a team you can prevail victoriously if you work as a team, even though you are not

better skilled than the opposition. In addition to the importance of teamwork, the sport has thought me

always to strive to do better and never to be satisfied with what you have achieved

Something about me

I am very comfortable in teamwork, based on my background in team sports and from my professional

background where I always have been apart of either a sales team or project group. Furthermore, when in

groups I speak my mind if I see something, which I do not find optimal in order to get to the finish line.

Moreover I find it very motivating to work in an international environment, where I can be inspired and

learn from people from other countries and cultures. In continuation to the above I tend to attract the role

of and organizer or specialist, due to the insight I have gain from my studies and work experiences obtained

both domestically and internationally.



47

Rebecka Stahl Nationality: Swedish



Career objectives

To work for an international company preferably within retail, in a management

positon and be responsible for branding, e-commerce or product development.

Education


Service Management (BSc.Soc), Lund University, 2013

Work experience

2014-present Online shop assistant, Boozt Fashion, Malmö

2013-2014 Sales assistant, Scorett Footwear AB, Stockholm

2012-2012 Intern, The Swedish Fashion Council, Stockholm

2009-2010 Swimming instructor/ Lifeguard, Medley Holding AB, Stockholm


Swedish: native

English: fluent


Main interests

My main interest is the retail market and especially the fashion business including the beauty and sports

apparel industry. I am intrigued by how fashion affects people and in how you can express yourself through

fashion. This is one of the main reasons why I find fashion both important and interesting. Moreover

fashion is never consistent. It is an industry that continuously develops and changes. For example

sustainability becomes more important and the e- commerce business is dramatically changing the market.

Something about me

I am a social and goal-driven person with work experience in retail. I take on tasks with utmost seriousness,

curiosity and commitment. I am very methodical and thorough by nature which is reflected in my work. I

am a natural leader but also a team player. I would also describe myself as a service minded problem solver

that utilises potential to obtain best possible results.


48

Riccardo Bonavita Nationality: Italian



Career objectives

I wish to work as a project or marketing manager for airports or airlines. I

would like to look the services in the field of transports and travels or studying

what kind of markets could be the most competitive to establish new routes or

supply new services.

Education

Bachelor in Economics of Tourism, University of Bologna, 2013

- European Exchange Programme “Erasmus”, University Paris 1 Panthéon-Sorbonne, 2012

Summer School in Tourism Development “Valortur”, University of Valencia, 2012

Work experience

2014-2014 Volunteer, Phoenix Youth Hostel and Cultural Center, Phoenix, AZ (USA)

2013-2013 Intern, AirPlus International, Bologna (Italy)

2011-2011 Intern, CTS Viaggi, San Lazzaro di Savena (Italy)

2009-2009 Intern, Municipality of Bologna, Bologna (Italy)

2008-2008 Intern, Department of Cultural Heritage of Emilia-Romagna, Bologna (Italy)


Language: Italian (native)

Language: English (operationally proficient)

Language: French (upper-intermediate)

Language: Spanish (elementary)

Main interests

My main passions are aviation and travels. I love traveling and discovering new cultures mostly because I’m

a curious person. In addiction I love movies and shows, during the high school I studied acting and singing

for several years. Finally, I’m really into politics, geography and architecture.

Something about me

I’m a very open-minded person. I really like working in international environments, I prefer organizing and

sometimes I act like a group-leader. I love to observe and I’m a reflective person: I always try to think about

any kind of possibilities during a project.


49

Sonia Mokdad Nationality: France

Date of birth: 15/07/1989


Career objectives

I would like to work in events organization, either planning corporate conferences

or festivals.

Education

Bachelor in International Business and Languages, Université Paris-Sorbonne, 2011

Work experience

2012-2014 Customer support assistant, IBM, Denmark

2012 Receptionist, Insotel, Ibiza

2010 Bilingual administrative assistant, Accuray, Paris


French: native

English: fluent

Spanish: operationally proficient

Italian: operationally proficient

Danish: basic

Main interests

I enjoy travelling as it allows me to discover new places, meet different people and practice languages.

I try to keep myself informed of the events going out in my city in order to experience something new on a

regular basis. I love photography and I try to take pictures when I have the opportunity.

Something about me

I studied international business as my goal was to work in an international environment.

However, I would like to specialize in tourism and event planning as it will allow me to mix my study

specialization with my personal interests.

I have various professional experiences in customer service (customer support, hotels)

I have always been working in international teams and I can work with people from different background.

I like working in a challenging environment as I tend to avoid routine and I try to step out of my comfort

zone.

I would like to be in an organizer role as I have been helping out with events organization in my volunteer

work and I enjoyed following projects from its planning to its realization.


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Stefano Di Nicola Nationality: Italy



Career objectives

I wish to work in the tourism sector. I would like to become a Travel Manager in big

corporations managing and be an active gear of the Service sector machine.

Education

Economics and Management – Business Administration - Università Degli Studi di Parma, 2013

High School on Scientific Studies - Istituto “Enrico Medi – Salò (BS), Italy, 2009

- Exchange Student - Lincoln High School – Lake City (MN), USA, 2008

Work experience

2014 business development assistant – Max Mara Fashion Group, Barcelona, Spain

2012-2013 bartender - waiter, Villa Cortine palace hotel *****, Sirmione, Brescia, Italy

2011 housekeeping, The Westin s.p.a. hotel*****, Lahaina, Maui, Hawaii, USA


Italian: native

English: fluent

Spanish: operationally proficient

Main interests

My main passion is travelling and getting in contact with new realities and new people. I like to challenge

myself trying to reach and break my limits under a cultural prospective as well as in the sports.

My favorites sports are sailing, diving and swimming.

Something about me

I’m a hard worker and I like to face and work in a multidisciplinary environment, working in groups with

people that come from different realities and different cultures.


51

Stine Håkonsson Nationality: Danish



Career objectives

I strive for a career within the fields of PR and marketing or project-

management. I can see myself in various industries, such as hotel and travel,

events and conferences, and FMCG.

Education


English and Organizational Communication (BA EOK), Copenhagen Business School, 2014

Exchange Program, University of Richmond, VA, USA, 2013

Work experience

2014-present Student Assistant (External Communications), GN Store Nord, Ballerup

2014-present Web Editor, CM-Consulting (SOL.dk), Copenhagen

2012-2013 Student Assistant (Administration), CEPOS, Copenhagen

2011 Student Assistant (Administration) Din Private Kok, Copenhagen

2010-2011 Service Assistant, McDonald’s, Valby

2009 Promoter, Nestlé, Zealand (all over)

2006-2007 Sales Assistant, Irma, Copenhagen


Danish: Native

English: Fluent

Swedish, Norwegian, French, and Spanish: Basic skills

Main interests

Events & Conferences, Travel, Marketing, Communications, Media, Music

Something about me

I am a highly dedicated student eager for new experiences, both personally and in relation to my career. I

have a dream about working abroad, at least temporarily. I love to travel, to meet new people, and to

experience new cultures, and thus, I aim for an international career, which allows me to work in different

countries.


52

Susan Win Nationality: Singaporean



Career objectives

To acquire a challenging role in the travel industry focusing on service operations

and design that will capitalise on my academic background and work experiences.

Education


Hotel Administration (BSc. Cum Laude), University of Nevada Las Vegas, 2012

Hospitality and Tourism Management (Diploma), Temasek Polytechnic, 2010

Work experience

2014-2014 Editorial Intern, TripZilla Travel Magazine, Travelogy.com, Singapore

2013-2014 Front Desk Supervisor, Regent Hotel, Four Seasons Hotels and Resorts, Singapore

2013-2013 Concierge Supervisor, Regent Hotel, Four Seasons Hotels and Resorts, Singapore

2012-2013 Management Trainee, Regent Hotel, Four Seasons Hotels and Resorts, Singapore

2010-2012 Guest Relations Officer, Four Seasons Hotel, Singapore

2009-2010 Management Trainee, Sunny Holidays Travel Agency, Singapore


English: native

Chinese: fluent

Burmese: intermediate level

Japanese: JLPT 3

Main interests

Service operations and design, online startups, travelling

Something about me

Seven years of education and professional pursuits have cultivated my passion and skill-sets for the travel

industry. Strong interpersonal skills coupled with intuitive communication skills and exposure to leadership

roles has developed me into an effective problem solver and facilitator for change. Previous work

experiences focused on service operations and manpower management including planning and training.


53

Sylvia shuzhen wu Andersen Nationality: Chinese-with permanent stay permit in Denmark



Career objectives

Challenging position in marketing, which can fulfil my burning desire to promote a

product and expend its market, with my analytical skills and knowledge.

Education

BSc. International Business and Politics, Copenhagen business school, 2014

BA. English Language and Literature, Wuyi University, 2006

Work experience

2013-2014 Housekeeping, Marianne Nielsen, Fårevejle golf hotel

2005-2006 Sourcing coordinator and interpreter, Kim kordt Jørgensen, Carl F

2004-2005 Overseas sales representative, Zhao Wenzhe, Jiangmen Elegance, Co. Ltd. China


Chinese (both mandarin and Cantonese): native

English: fluent

Danish: intermediate,

Main interests

I love travelling! Not so much sightseeing, but experiencing different culture and different life style. I also

like walking in a forest and occasionally do aerobic dance. Otherwise, I mostly spend time with my children,

arranging activities that suit their interests and age.

Something about me

I am a positive and ambitious person, with a can-do attitude. I like working in groups with individual task. In

the last 3 years of group work at CBS, I’ve always been the organizer of a group, arranging schedule of group

meetings, procedures, location, etc. Occasionally, I also motivated some of my group mates to participate in

the group work. The reason to that is I am a responsible person. I always make sure the task handing down

to me gets done. And in my world, there is no big job, small job. Whatever job I have, I endeavour to do it

well. Moreover, I like working in an environment with creativity and engagement.


54

Victoria Olausson Nationality: Denmark



Career objectives

Upon graduation I would like to work with a main focus on administrational

responsibilities preferably within events and travel.

Education

BSc Business Administration and Psychology, Copenhagen Business School, 2013

Work experience

2014-present Shift Leader, Sticks’n’sushi, Lyngby

2012-2013 Intro Manager, CBS, Copenhagen

2013 Project Manager, MyTrnd, Copenhagen

2012-2012 PR Assistant, Acne Studios, Copenhagen

2011-2013 Employee, Tivoli, Copenhagen

2009-2011 Barista, Starbucks, Copenhagen

2005-2009 Shift Manager, McDonalds, Kastrup


Language: Danish

Language: English (Fluent)

Language: Swedish (operationally proficient)

Main interests

My interests, which I plan to combine with my studies, are event management, internal communication &

the fashion industry.

Something about me

Experienced project manager, with a flair for the administrative aspect of managing events. I have a big

heart for service, and love doing above and beyond what people expect of me. I’m an experienced

teamleader and a natural born organizer. What motivates me is having a social focus in my daily as well as

my working life. In my point of view, this implies cooperation as well as an equal approach to my fellow

man.

I am energetic, proactive and thrive in untested and unstable environments. Furthermore, I take pride in

good and constructive relations, as I see this as an invaluable resource when creating results, regardless of

context. I therefore think it is very exciting to participate in teamwork with new people, so as to experience

other perspectives, hereby pushing my own limits.



55

Photo of you

Xiaohan (Katniss) Li Nationality: China



Career objectives

I want to start my own business in Copenhagen starting from a Chinese tea

business, gradually covering restaurant, hotel, and consulting fields.

Education

Bachelor of Economics, Zhongnan University of Economics and Law, 2013

Work experience

2013-2013 Intern, Sofitel Zhengzhou International, China

2014-2014 Waitress, Sea Dragon Restaurant, New Zealand

2014-2014 Worker, Ahipara Holiday Park, New Zealand


Chinese (Mandarin): Native

English: Fluent

Danish: Basic

Main interests

I have passion in tea. Not only because drinking tea is a healthy life-style to fresh up and gain nutrition, but

also because tea itself has stories to tell. Stories about its origination, history, producing progress and

serving art are quite interesting, as well as the eastern philosophy hidden behind it. As for sports, I’m crazy

about surfing and dancing. Because when I surf, I can feel the amazing power of nature attaching to mine

and I get rid of all of the negative thoughts. The latter also happens when I dance.

Something about me

I’m a goal-oriented person. I feel motivated when I’m working on a creative and promising program.

International environment should be perfect for me because as an Asian in Europe, I automatically and am

also willing to take the responsibility of cultural interaction and international business communication.

When it comes to my own business program, I am a progressive thinker while a cautious executor. But when

I’m an employed organizer or executor I turn to be more open to rapid changes in a program. As a group

member I respect all the members’ ideas, finish my task to a best standard as I can and help organizing. I do

not seek to be an organizer in every group I’m in because being organised can learn about the organizer’s

leading philosophy thus I could improve mine. I aim to live every day to the most and learn the most from

everybody and everything.

Documents

Student bio booklet 2014