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Victor Aimi Director Corporate Communications Latin America @vicatoru

Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

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Page 1: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

Victor Aimi Director Corporate Communications Latin America @vicatoru

Presenter
Presentation Notes
How to report data to senior leaders (Victor) How to choose key performance indicators for your specific PR programs (Don—outcome, outtake, outcome & Victor—to put it into a practice mode) What you should look for in social media dashboards and measurement tools to be sure you have the information you need (Victor)
Page 2: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀
Presenter
Presentation Notes
How can PR results be measured qualitatively and how can that be expressed to company leaders without relying on hard numbers?
Page 3: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀
Presenter
Presentation Notes
What are the most accurate ways to measure blogs, impact of tweets, and online sites of traditional media?     What are some unique and uncommon tools for measuring objectives? 
Page 4: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

“So far we are looking at a terrific device with very good software on top…”

“No doubt, Samsung’s next step will be to launch their own operating system…”

“Of note, the Galaxy S4 will be the first smartphone with Knox, Samsung’s safety system”

“If the Galaxy 3 is well above any other smartphone, 4 is awesome. Has

it all but the ride to the moon”

“Pictures with sound? Amazing!”

“Picture in Picture within video. Simply impressive”

Presenter
Presentation Notes
How do you benchmark social media?
Page 5: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

What For What For

1. The Spot Report Senior Leaders Show coverage Did the message get through? What did we learn?

2. The Monthly Scorecard Your Team Show KPIs Was it a good month? Course-correct; Reward

3. The Issue Report Other Teams Show problems What could we do differently? Marshall resources

Presenter
Presentation Notes
What are recommendations for developing a balanced PR/external approach that demonstrates clear business value?
Page 6: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀
Page 7: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀
Page 8: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” Bill Gates: My Plan to Fix The

World's Biggest Problems, WSJ, 25 J 2013

Page 9: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

“Companies that don’t get written about in the media tend to outperform those that are widely covered” Raging Bulls: How Wall Street Got Addicted to Light-Speed Trading, Wired magazine, Sep 2012

#prbootcamp

Page 10: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

Activities Output Outcomes

479 Articles 135 Score (0 – 200) 3.7 Tone (1 – 5) 74% Message Pick-Up 54 Highlights

Page 11: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

WIRED

Presenter
Presentation Notes
Nate Silver, FiveThirtyEight blog, The New York Times. New book: The Signal and the Noise: Why So Many Predictions Fail—But Some Don’t
Page 12: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

Expectations Control Efficiency Quality Identity

Drive Top-of-Mind

Tone Transparency Relationships

Page 14: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” The Economist,

“So, Mitt, what do you really believe?” Aug 25 2012

Page 15: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” The New York Times, “For both campaigns, a need to control the message” 16 Sep 2012

Page 16: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” Wired magazine, “How an Indie Designer Landed

Her Plushies at Petco” Sep 19 2012

Page 17: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” Billboard magazine, “Carly Rae Jepsen's 'Call Me Maybe' Is Billboard's Official Song of the Summer”, Sep 6, 2012

Page 18: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

” New York Times, “Cultural Clash Fuels Muslims

Raging at Film” Sep 16 2012

Page 19: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀
Page 22: Stronger. Together. One Microsoft · 2013. 3. 2. · Victor Aimi . Director Corporate Communications . Latin America . @vicatoru . How to report data to senior leaders \⠀嘀椀挀琀漀爀尩\爀䠀漀眀

Expectations Control Efficiency Quality Identity

Drive Top-of-Mind

Tone Transparency Relationships