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Stress-Testing Our Fundraising Ethics John Lippincott, CASE President September 21, 2011 Blackbaud Higher Education Executive Forum

Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

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Page 1: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Stress-Testing Our Fundraising Ethics

John Lippincott, CASE PresidentSeptember 21, 2011

Blackbaud Higher Education Executive Forum

Page 2: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Stress-Testing Ethics

• Why is ethics important?

• What are the key • What are the key ethical issues?

• How do I apply ethics in my work?

Page 3: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Why Is Ethics Important?

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Page 4: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

LONG-TERM RELATIONSHIPS• MUTUAL TRUST• SHARED VALUES

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DONOR INVESTMENT• CONFIDENCE IN LEADERSHIP• INSTITUTIONAL REPUTATION

Page 5: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

• Professional legitimacy, status• Potential government regulation• Public attention arising from

“shockingly unethical behavior”

Importance of Ethics

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“shockingly unethical behavior”

Rollins College President Emerita Rita BornsteinCURRENTS, July/August 2006

Page 6: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

• Fewer institutional resources• Greater need for philanthropic support• Ever larger campaign goals• Higher donor expectations

Importance of Ethics

• Higher donor expectations• Lower donor confidence• More public scrutiny• Ongoing economic uncertainty

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Page 7: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

“History shows that where ethics and economics come in conflict, victory is always with economics.”

Importance of Ethics

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victory is always with economics.”

B.R. Ambedkar

Page 8: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 9: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 10: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 11: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 12: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 13: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 14: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Importance of Ethics

Page 15: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

What Are the Key Issues?

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Page 16: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Key Ethical Issues

Institutional Mission/Values

“Individuals will … pursue only gifts that fall within, or advance, the institution's fall within, or advance, the institution's mission and/or approved priorities.”

CASE Principles of Practice for Fundraising Professionals

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Page 17: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Donor Control

“A donor may not retain any explicit or implicit control over the use of a gift

Key Ethical Issues

implicit control over the use of a gift after acceptance by the institution.”

CASE Reporting Standards & Management Guidelines

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Page 18: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Donor Rights• To be assured their gifts will be used for

the purposes for which they were given.• To be assured that information about

Key Ethical Issues

• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.

Donor Bill of Rights

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Page 19: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Public Right to KnowFundraising professionals will “provide prompt, responsive and truthful replies to donor and public inquiry in

Key Ethical Issues

to donor and public inquiry in accordance with the organization's stated policies.”

CASE Principles of Practice for Fundraising Professionals

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Page 20: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Conflicts of Interest“Conflicts of interest may occur when the interests of the institution differ from those of a constituent or when the

Key Ethical Issues

those of a constituent or when the interests of an institutional representative differ from those of a constituent or the institution itself. “

CASE Statement on Management of Conflicts of Interest

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Page 21: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

How Do I Apply This to My Work?

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Page 22: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Ethics in Action

“Action indeed is the sole medium of expression for ethics.”

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expression for ethics.”

Jane Addams

Page 23: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Preparation

Ethics in Action

Preparation

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Page 24: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Transparency

Ethics in Action

Transparency

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Page 25: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Education

Ethics in Action

Education

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Page 26: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Ethics in Action

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Page 27: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

For All Advancement Professionals• CASE Statement of Ethics • CASE Statement on Management of

Conflicts of Interest

Ethics in Action

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• CASE management checklists• Independent Sector Statement of Values

and Code of Ethics for Nonprofit and Philanthropic Organizations

• Samples, case studies and other resources

Page 28: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

For Alumni Relations• Principles of Practice for Alumni Relations

Professionals

For Communications/Marketing

Ethics in Action

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• Principles of Practice for Communications and Marketing Professionals

• Principles of Practice for College and University Editors

Page 29: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

For Fundraising Professionals• Principles of Practice for Fundraising

Professionals• Statements on Compensation for Fundraising

Performance

Ethics in Action

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Performance• Management Guidelines/Reporting Standards• Stewardship Program Checklist• Donor Bill of Rights• ePhilanthropy Code of Online Philanthropic

Practices

Page 30: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Online Sample Collections• Gift agreements• Naming policies and opportunities• Ethics and conflict of interest policies

Ethics in Action

• Ethics and conflict of interest policies• Records retention policies• Gift fee policies and disclosure statements• Whistleblower policies• Memoranda of understanding between IRFs

and host institutions

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Page 31: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Practice

Ethics in Action

Practice

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Page 32: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

“… the questions that truly test our ethics are not questions of right vs. wrong but rather of right vs. right.

“’They are [ethical] dilemmas precisely

Ethics in Action

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“’They are [ethical] dilemmas precisely because each side is firmly rooted in one of our basic, core values,” says ethicist Rushworth Kidder.

“Doing the Right Thing,” CURRENTS, May 1999

Page 33: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Four central perspectives that influenceand inform ethical decision-making:• Public trust/values• Organizational mission

Ethics in Action

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• Organizational mission• Professional relationships• Personal integrity

Augsburg College President Paul Pribbenow

Page 34: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

• What broad social norms are at play?• How do the stated values of our

institution apply to this situation?• What guidance can we take from our

Ethics in Action

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• What guidance can we take from our professional standards?

• How can I live up to my personal ideals in this situation?

Augsburg College President Paul Pribbenow

Page 35: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

• Is your staff aware of professional principles and ethical standards?

• Are principles and ethics part of new staff orientation, staff meetings, professional development programs?

• Are you familiar with the standards for the other

Ethics in Action

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• Are you familiar with the standards for the other advancement disciplines?

• How well do you listen when colleagues or staff raise ethical concerns?

• Do you communicate your profession’s principles and standards to others at your institution?

Page 36: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

“Personal leadership is the process of keeping your vision and values before you and aligning your life to

Ethics in Action

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be congruent with them .”

Stephen Covey

Page 37: Stress-Testing Our Fundraising Ethics...Four central perspectives that influence and inform ethical decision-making: • Public trust/values • Organizational mission Ethics in Action

Thank you!

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