STRESS MANAGEMENT

BY ANKUR JASWAL

Stress is a person adaptive response to a stimulus that places excessive both psychological and physical demands on that person.

Stimulus can also be called as stressor.

WHAT IS STRESS

GAS identifies the response of a person towards the stressor.

Acc to GAS a person response to stressis divided in to three stagesAlarm stageResistance stage Exhaustion stage

GENERAL ADAPTION SYNDROME

This stage begins when the person firstencounters the stressor.In this stage the person start panickingand begin to wonder how to cope withthe stressor.

ALARM STAGE

This stage initiates when the personbegins to resist the negative effects of the stressor.

RESISTANCE STAGE

Often GAS phase ends at the resistancestage.Exhaustion stage comes in to play whenthe person while trying to resist the negative effects of the stressor give upbecause of the prolonged exposure to the stressor.

EXHAUSTION STAGE

Sources of stress need not always tobe bad it can be good also.Distress: can also be called as positive stress and is the stress due to positive events eg: a person getting married isstressed.Eustress: can also be called as negative stress and is stress due to the negative events eg: completion of a report in one day.

DISTRESS AND EUSTRESS

Causes of stress can be categorizedas under:Organizational stressors: it includetask demands physical demands androle demands.Life stressors: it include life changeand life trauma.

CAUSES OF STRESS

Are the factors in the work place that can cause stress.Task demands: stressors associatedwith the specific job a person performseg: a football coach job is more stressgiving than the football team equipmentmanager job.Physical demands: are stressors due to the jobs physical setting eg: working outdoors is more stressful than back office job.

ORGANIZATIONAL STRESSORS

Role demands: are the stressors linked with the role a person is expected toplay in the job it further includes Role ambiguity: arises when the role isunclearRole conflict: occurs when the messageand cues are clear but contradictory

ORGANIZATIONAL STRESSORS

Are the stressors by the events in a persons lifeLife change: is a meaningful change in the persons personal life eg: job loss&retirement.Too many life changes in a can lead tohealth problems

LIFE STRESSORS

Life trauma: is any upheaval in an individual life that alters his or herattitudes emotions and behaviourseg: divorce, death of a spouseIt is similar to life change but it hasa narrower

LIFE STRESSORS

Consequences of stress are categorizedas under:Individual consequences: it includesbehavioral consequences, psychologicalconsequences & medical consequences.Organizational consequences: includesdecline in performance, withdrawal &attitudes.

CONSEQUENCES OF STRESS

Another consequence of stress thathas implications for both people andorganizations.It is a general feeling of exhaustionthat develops when an individual simultaneously experiences toomuch pressure and has too few sourcesof satisfaction.

BURNOUT

Are the outcomes that mainly effectthe individualBehavioral consequences: consequencerelated to the behaviour of the personeg: call center employees are prone tosmokingPsychological consequences:consequences related to a persons mental health eg sleeping too muchor not enough sleep

INDIVIDUAL CONSEQUENCES

Medical consequences:consequencesthat effect the persons physical wellbeing eg: headaches & backaches

INDIVIDUAL CONSEQUENCES

Are the outcomes that mainly effect theorganizationDecline in performance: one clear organizational consequence due to stress is the performance declineeg: a manager due to stress startmaking faulty decisionsWithdrawal: withdrawals behaviourscan also result from stress: egabsenteeism and quitting are commonforms of withdrawal

ORGANIZATIONAL CONSEQUENCES

Stress can be managed by inheritingsome strategies which are:Individual coping strategies: includesexercise, relaxation& support groupsOrganizational coping strategies:includes institutional programs &collateral programs

MANAGING STRESS

Exercise: is one method to managestress exercising regularly negate risk of diseases than inactive peopleRelaxation: also helps in managing stress u can relax by taking regularvacations and by taking regular rest breaks while work

INDIVIDUAL COPING STRATEGIES

Support groups: a method for managingstress is to maintain support groups it can be group of family members orfriends with whom person can spend time

INDIVIDUAL COPING STRATEGIES

Institutional programs: these programsare undertaken through establishedorganizational mechanisms eg: properlydesigned jobs and work schedulesCollateral programs: organizationalprogram specifically created to helpemployees deal with stress eg:stress management programs healthpromotion programs

ORGNIZATIONAL COPING STRATEGIES

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