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Strengthening Human Resource Management Systems by Tim Martineau ([email protected]) Liverpool School of Tropical Medicine, UK Human Resources for Health Knowledge Hub Inaugural Forum on Human Resources for Health in the Asia and Pacific Regions Sydney, 8 th and 9 th April 2010

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Strengthening Human Resource Management Systems. by Tim Martineau ([email protected]) Liverpool School of Tropical Medicine, UK. Human Resources for Health Knowledge Hub Inaugural Forum on Human Resources for Health in the Asia and Pacific Regions Sydney, 8 th and 9 th April 2010. - PowerPoint PPT Presentation

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Page 1: Strengthening Human Resource Management Systems

Strengthening Human Resource Management Systems

by Tim Martineau([email protected])

Liverpool School of Tropical Medicine, UK

Human Resources for Health Knowledge HubInaugural Forum on Human Resources for Health in the Asia and Pacific

Regions Sydney, 8th and 9th April 2010

Page 2: Strengthening Human Resource Management Systems

HRH is a major bottleneck to achieving MDGs and other health goals

Page 3: Strengthening Human Resource Management Systems

Much effort it being put into scaling up the workforce

Page 4: Strengthening Human Resource Management Systems

We need effective HRM systems to make new investments sustainable

Page 5: Strengthening Human Resource Management Systems

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We urgently need to be able to analyse the

current problems and design better HRM systems

Page 6: Strengthening Human Resource Management Systems

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Systems concepts

Page 7: Strengthening Human Resource Management Systems

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The system and its components

Page 8: Strengthening Human Resource Management Systems

Policy to outputs (& outcomes)

Workforce with appropriate skills

for the job

Page 9: Strengthening Human Resource Management Systems

But to outsiders HRM systems can appear very opaque or unsystematic

Page 10: Strengthening Human Resource Management Systems

Mapping processes e.g. promotion

Source: Human Resources Development and Strategic Plan 2005-2025 (Lesotho)

Page 11: Strengthening Human Resource Management Systems

Additional components of the whole system

Page 12: Strengthening Human Resource Management Systems

Looking at HR functions as adaptive systems

Input Output

Standards

CompareTake action

Process

Author
high trust and low control vs low trust and high control - Flynn in Green and Collins IJHPM 2003
Page 13: Strengthening Human Resource Management Systems

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The system and the

environment

Page 14: Strengthening Human Resource Management Systems

Does the system contribute to the wider purpose?

Input OutputProcess

Standards

Outcome/Purpose

Standards

Page 15: Strengthening Human Resource Management Systems

Integration with other HRM systems

Job descriptions

Performance Appraisal

Recruitment

& selection

Page 16: Strengthening Human Resource Management Systems

Integration with wider health system

Page 17: Strengthening Human Resource Management Systems

Other contextual factors

Labour marketEconomic situation

+++

Page 18: Strengthening Human Resource Management Systems

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‘Human activity’ systems

Page 19: Strengthening Human Resource Management Systems

systems to influence human behaviour will have incentives and sanctions

included

Page 20: Strengthening Human Resource Management Systems

I can’t find your file!

Good systems can be distorted

Page 21: Strengthening Human Resource Management Systems
Page 22: Strengthening Human Resource Management Systems

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Potential application of

systems approach in HR

Page 23: Strengthening Human Resource Management Systems

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Monitoring implementation

Page 24: Strengthening Human Resource Management Systems

Checklist for a systems approach

• What is the system meant to produce (output)?• To what standards?• Does this system contribute to an improved health

workforce (and health service)? How?• How do I know the system is working (compare)?• What action can be taken? (inputs, process or

standards)• Is the problem with the policy, or with the system for

implementing it?

Page 25: Strengthening Human Resource Management Systems

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Systems improvement

Page 26: Strengthening Human Resource Management Systems

Filling a vacancy can be a complex business!

Source: Report of the Joint Design Mission to the Kenyan Health Sector, 2007.

Page 27: Strengthening Human Resource Management Systems

Hiring process for the US Department of Housing and Urban Development

Source: Washington Post, 26 March 2010

Page 28: Strengthening Human Resource Management Systems

Possible application to the 4 HRH hub

areas

• Migration

• Leadership and management

• HRH for maternal health etc

• HRH for public health emergencies

Page 29: Strengthening Human Resource Management Systems

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So how will a systems

approach to HRM help?

Page 30: Strengthening Human Resource Management Systems

Diagnose systems problems

Page 31: Strengthening Human Resource Management Systems

Systems become discussable

Page 32: Strengthening Human Resource Management Systems

Better HRM systems contribute to improved health workforce