Strawberry Creek Villas

HOMEOWNER’S MANUAL

TABLE OF CONTENTS

TAB

Move-In Info and Directory 1 Frequently Asked Questions 2 Declaration/ Bylaws/ Rules and Regulations 3 Maintenance Tips 4 Warranty and Service Procedures 5 HOA Budget 5

Strawberry Creek Villas

Move–In Check List

UTILITIES: Arrange to place utilities in your name the day of closing:

Contact Rocky Mountain Power 1-888-221-7070

Contact Questar Gas 801-621-3262

Contact Century Link 1-800-244-1111

Contact Cable or Satellite Provider

Comcast 801-444-4824

Direct TV 800-943-1459

Dish Network 800-200-1285 Please note – You are responsible for utility charges beginning the day of closing. WATER & SEWER:

Contact Pleasant Grove City to arrange for water and Sewer Telephone Number: 801-785-5045 Address: 70 s. 100 e. Pleasant Grove, Ut 84062

** They will require them to come into their office **

MAIL:

Contact Post Office to have your mail forwarded to your new address and pick up mail keys. Once you get your keys please put a label inside of your box with your address and name.

CHANGE OF ADDRESS NOTICES:

Advise friends, relatives, banks, magazines, etc. of your new address INSURANCE:

Contact your insurance agent for direction on what type of insurance to purchase The Association is covered by the terms of a “Master Insurance Policy” as outlined

in Section 57-8a-405 of the Utah Community Association Act. The Master Policy covers the structural elements of the homes and party walls in the community. Homeowners are responsible for all other property insurance related to contents, deductibles, etc.

Please note – The Homeowners’ Association fee covers fire hazard, exterior and liability insurance only.

Strawberry Creek Villas

Contact Directory

EMERGENCY 911

NON-EMERGENCY: Police 801-785-3506

Fire 911 Poison Control Center 800-456-7707 UTILITIES

* Television Service Comcast 801-444-4824 Dish Network 800-200-1285 Direct TV 800-943-1459 * Electric Company Rocky Mountain Power 801-221-7070 * Gas Company Questar Gas Company 801-621-3262 * Telephone Company Century Link 800-244-1111 * City Utilities Pleasant Grove City 801-785-5045 www.plgrove.org

* The owner is responsible to set up these utility services after closing. SUBCONTRACTORS

Appliances GE Electric. (Warranty) 800-626-2000 Mirrors/Shower Doors Day & Night Glass 801-787-0186 Finish Carpentry Dale Cook 801-514-8746 Countertops (laminate) Plastic Specialties 801-301-3472 Countertops (Quartz) Whitewater 801-755-2119 Locks/Bath Towel Bars BMC West 801-565-3500 Down Spouts & Gutters H & H Home Improvements 801-860-9174 Electrical Bruce Drechsel 801-450-1300 Floor Coverings Pyne Floor 801-785-3718 Heating & A/C- Fireplace Climate Doctor (Clint) 801-361-0433 Paint & Stain Ken Meadows Painting 801-518-9491 Plumbing Schoonover Plumbing 801-768-4021 Windows All Purpose Windows 801-809-1097 Garage Doors Steorts Garage Doors 801-292-3344 Grab Bars, Storm Doors Admark (Garrie Smith) 801-755-5877

PROPERTY MANAGER: Parker Brown Real Estate

P.O. Box 419 Lehi, Utah 84043

Kim 801-766-9998 Fax 801-766-9599

Strawberry Creek Villas Warranty Requests

Roger Jenkins 801-898-0510 (roger@leisurevillas.com)

Strawberry Creek Villas

Frequently Asked Questions

Since many of our homeowners are living in a “Senior Community” for the very first time, we have prepared this section of your Homeowner’s Manual to help you understand how you can fully enjoy the convenient and carefree lifestyle of your new home and community. First and most important, READ THE DECLARATION AND BYLAWS OF YOUR HOMEOWNERS’ ASSOCIATION. They are the legal documents through which your Association has been formed and also establish the overriding rules and regulations for homeowners, renters, and guests. A copy on disk is available from the property management office. Second, become familiar with the specific rules of the Association. Expert legal advice, combined with many years of experience in homeowners’ association management, has contributed to the organization of your Association. To help you better understand your Association and its services we have prepared the following list of answers to frequently asked questions: WHAT DOES “SENIOR COMMUNITY” REALLY MEAN? At Strawberry Creek Villas the Homeowners own the Clubhouse, recreation facilities and common areas within the development. Each residence owns an equal percentage of the value of these amenities as an undivided interest. The Homeowners’ Association has established rules that govern those commonly owned elements within the community as well as the exterior elements of the homes and lots within the community. Strawberry Creek Villas has been set up to conform to Federal Guidelines related to fair housing issues. Typically, one cannot discriminate in the sale of a home. However, Congress has provided an exemption for communities designed for seniors. In order to qualify as a “Senior” community, a minimum of 80% of the homes must be occupied by at least one person who is at least 55 years of age. Homebuyers are required to supply proof of age to the Association at closing, and must also comply with the age restriction requirements when they sell or rent their home. WHAT DO I ACTUALLY OWN? Just like a traditional home, in our community you own your home and the land under it and immediately surrounding it. The homes are separated from each other by what is referred to as a “Party Wall” The structural elements of the party walls are the responsibility of the Association to maintain. Please refer to the Declaration for more specific information related to party walls.

WHAT IS THE HOMEOWNERS’ ASSOCIATION AND WHO CONTROLS IT? The Board of Trustees of the Homeowners’ Association is the governing body that oversees the Community. The Board establishes the rules that allow the Community to operate smoothly and harmoniously. Initially it is set up by the developer, who manages the Association during the course of construction. The Board also hires an outside property management company to oversee day-to-day operations of the Association, such as property maintenance, snow removal, and landscape maintenance. When 90% of the homes have been sold and are occupied, the developer will transition control of the Association to a new Board of Trustees elected by the homeowners. Please refer to your Declaration and Bylaws for specific details. The elected Board will: (1) determine community policies and procedures, (2) monitor finances in accordance with the Homeowners’ Declaration and Bylaws, (3) be responsible for selecting contracted vendors, including property management and landscaping services, and (4) approve other expenditures and services. The Property Manager acts in accordance with their decisions. The Board is responsible for establishing annual budgets, Homeowners’ fees, and any special assessments. Board meetings are held at least quarterly, or more often if determined necessary by the Board. Once each year, all owners will be invited to attend an “Annual Meeting”, during which some of the Board terms will be open for election. Your Board of Trustees will be made up of fellow homeowners whose goal is to protect and maintain the value of your community. The Board will ask for owners to assist by serving on committees such as: Budget and Finance, Building Maintenance, Landscape and Grounds, and Social Affairs. Your participation on the Board, a committee, or in other positive community affairs will enhance the value and enjoyment of your property and community. WHAT DOES THE ASSOCIATION CONTROL? The Association controls the exterior of all homes as well as driveways, lawns, landscaping, lighting, the entrance improvements, and the Clubhouse. Basically you control the inside of your home and the Association maintains and manages everything else. WHAT ARE THE SERVICES PROVIDED BY THE ASSOCIATION?

Lawn care, including grass cutting, weed control, fertilization, mulching and edging.

Landscape maintenance, including pruning, fertilizing, and installation and maintenance of flowers in selected areas.

Landscape watering.

Snow removal for driveways and sidewalks, including a path to your front door.

Operation and maintenance of the Clubhouse and pool.

Lighting of the entry and grounds.

Insurance on the exterior structural elements and partywalls of the homes and common areas. This insurance is for the physical building structures

only and does not cover any individual homeowner’s personal belongings.

Maintenance of the exterior of your home.

Long-term reserves. A portion of your monthly H.O.A. fees are set aside as a reserve for future exterior repairs and replacements.

Professional management of the association.

Glass repair if damaged from outside the home and stress fractures. Windows damaged from the inside the home are the responsibility of the homeowner.

Garbage removal

WHO DETERMINES THE AMOUNT OF THE HOMEOWNERS’ FEE? Homeowners’ fees are determined by the Board of Trustees each year, based on input from homeowners, the Budget and Finance Committee and the Property Management Company. IS THERE AN ADDITIONAL H.O.A. FEE FOR THE COURTYARD MODELS (GRANDVIEW AND WINDSOR COURT)? In lieu of charging a higher monthly fee to maintain the Courtyard models much larger fenced courtyards, the Association has established different regulations for those designs. Landscape and concrete maintenance of the fenced courtyards is the responsibility of the Homeowner. Trees are allowed in the Courtyard so long as they do not exceed 8 feet in height. All plantings in the courtyard are the responsibility of the Homeowner. HOW DO I PAY MY H.O.A. FEES? You will receive the mailing address of the property management Office at closing. You may mail your fees to Parker Brown Real Estate P.O. Box 419 Lehi, Ut 84043 or set up an online payment with the management company. Monthly H.O.A. fees are due on the 1st day of each month. Checks are made to: Strawberry Creek Villas Homeowners’ Association. SHOULD MONTHLY FEES INCREASE SUBSTANTIALLY DURING ANY ONE YEAR IN THE NEAR FUTURE? The H.O.A. fees should increase by a percent somewhat close to the annual rate of inflation for the first several years. Assuming inflation is kept under control, the annual increase should be very modest. Once control of the Association is turned over to trustees elected by the homeowners, fees may raise or lower depending on the level of services the elected Board determines to provide.

WHAT RIGHTS DO RENTERS HAVE? Homeowners have the right to rent their homes. Renters have the right to invite guests and to use the amenities (with certain limitations as set forth in the Rules and Declaration). Renters are governed by the same rules as homeowners. However, the homeowner wishing to rent must comply with the age-restriction of 55 and older requirements set forth in the Rules and Regulations and the Declaration. Only homeowners have the right to vote in Association matters. WHAT AM I ALLOWED TO CHANGE ON THE OUTSIDE OF MY HOME? No changes may be made to the building structure or the community areas surrounding your home. You will need written approval from the Homeowners’ Association Board regarding proposed changes such as adding additional trees or shrubs to existing flowerbeds or community areas. Nothing may be attached to the exterior of your home.

Please note that flags or permanent flagpole holders are not allowed to be attached to the home. American flags may be displayed from temporary flag poles in landscape areas at any time. Please follow normal flag protocol.

WHAT DECORATIVE ITEMS ARE ALLOWED? Door wreaths are permitted and flower pots are allowed in patio areas. The following and similar items must be in good taste and may only be placed in the flowerbeds immediately surrounding your home and patio area:

Statues and statuettes

Yard ornaments

Ornamental rocks

Decorative flags

Landscaping lights

Wind socks

Stepping stones

The Board has the authority to request the removal of items deemed to be in poor taste. WHAT OTHER ITEMS ARE PROHIBITED OUTSIDE THE PATIO AREA? Except as provided above, no decorative items or any type of personal property, including: yard signs, yard or lawn ornaments, artificial flowers, ornamental rocks or stones, swing sets, furniture, mounted hose reels, laundry poles or clotheslines, are permitted in flowerbeds or community areas. Laundry may not be hung over any patio fence (suits, towels, rugs, etc.)

ARE OUTSIDE CHRISTMAS LIGHTS AND DECORATIONS ALLOWED? Yes, Christmas lights and decorations are permitted, provided that:

1. Hanging the decorations does not damage the home exterior, gutters or siding.

2. Christmas décor may not be displayed before Thanksgiving Day and must be removed and stored no later than the last day of the first week of January of the following year (weather permitting).

3. Other holiday décor is permitted following the same guidelines as above. Decorations may not be displayed more than two weeks before or more than one week after the given holiday.

WHERE MAY I ADD FLOWERS OR ADDITIONAL LANDSCAPING PLANTS? Homeowners may plant flowers inside the patio fence or in the flowerbeds immediately surrounding your home and patio area in the existing mulched areas. Flowers are not permitted around any tree. Only flowers that will not exceed the height of the patio fence are allowed. Small ornamental trees may be planted in the inside courtyard landscape areas (Windsor Court and Grandview models), but may not exceed 8’ in height. Maintenance of flowers planted by an individual homeowner is the responsibility of that resident. Dead annuals must be removed and perennials cut down at the end of the season. The groundskeeper may remove flowers that are not maintained during the growing season, and the cost for the removal will be billed to the resident. Residents desiring to plant landscape plants or shrubs outside the patio area must receive advance approval from the Board of Trustees. Garden hoses are required to be kept inside garages when not in use. Hoses may not be mounted on the exterior of the home. WHAT ADDITIONS CAN I MAKE TO THE EXTERIOR OF MY HOME, i.e. FENCES, WALLS ETC.? MAY I INSTALL PATIO GATES OR STORM DOORS? CAN I INSTALL AN AWNING? No alterations, additions, fences, walls, patios, decks, etc. may be made to the exterior surface of the building, nor may any trees or shrubs be planted, transplanted or removed without prior written approval of the Board. Patio gates may be installed at the resident’s expense using only approved designs and specifications. Storm doors may be added at the resident’s expense using only the approved installer, design and color. Specific information about approved storm doors may be obtained from the Sales Office or property manager. Pergolas and awnings over patio areas may only be installed with written approval of the Board, and only after entering into a release agreement with the Association, which may be obtained from the Sales Office or property manager. Any awning or Pergola must comply with certain design and installation guidelines, which are on file with the Sales Office.

WHAT ARE THE RULES GOVERNING WINDOW COVERINGS? Within 60 days after closing, each homeowner shall install drapes, blinds, shutters, or other coverings which cover the windows of the home. Window covers, whether draperies, blinds (vertical/horizontal), shutters, or valances must be white, off-white, light beige, light gray, light earth tones, or light to medium natural wood color on the exterior side. Tinting film added to the interior of the windows voids the window warranty. If windows are tinted, the resident will be responsible for window damage. WHAT ABOUT “FOR SALE” OR OTHER REAL ESTATE SIGNS? Nothing may be hung or displayed from inside the windows except professionally prepared “For Sale”, “Open House”, and “For Rent” signs or security system decals, which shall be limited in size and number. No real estate signs are permitted in any flowerbed or community area . ARE THERE RESTRICTIONS ON THE SIZE OF THESE WINDOW SIGNS? “For Sale”, “Open House”, and “For Rent” signs or security system decals are limited in size and number. Only the developer is permitted to place real estate signs in the community areas. Please refer to the Declaration for more specific information regarding the rules regulating signage. WHAT ARE THE GUIDELINES GOVERNING PETS IN THE COMMUNITY? All animals, when outdoors, shall be on a leash. A responsible individual shall supervise them at all times and shall be responsible for the immediate clean up of all pet litter. Pet owners may be fined for violating these cleanup policies at the rate of $10.00 for the first offense and $25.00 for each additional offense. If pets become a nuisance, they may be evicted at the discretion of the Board of Trustees. No more than one household domestic pet, not bred or maintained for commercial purposes, may be kept in any one home. Certain dog breeds deemed “viscous” are prohibited. Pets shall be limited to dogs or cats. With Board approval there will be a two pet exception at the time a resident moves in. However, upon the death of one of the pets, the one pet limit will go into effect. Please see Article 3.3.5 of the Declaration for more information Pets are prohibited in the Clubhouse and pool area (even on leashes).

WHAT ARE THE PARKING GUIDELINES AND RESTRICTIONS? No motor home, boat, trailer, truck (larger than a ¾ ton pickup) travel trailer, or any vehicle with commercial advertising may be parked on any driveway or at the Clubhouse overnight. Other vehicles used for recreation (van conversions/RVs) which will not fit in the garage will be permitted to park in the homeowner’s limited common area (in front of garage) for 48 hours to allow for loading and unloading. Such vehicles must not block normal access to other vehicles. Commercial trucks when in the area to perform service or repair work are an authorized exception. All parking by residents or guests must be: (a) within the garage, (b) in the limited common area in front of the garage door, (c) designated visitor parking spaces around the community, or (d) at the Clubhouse. No vehicle may be parked at the Clubhouse parking areas for more than 48 hours. Vehicles parked in violation of these rules are subject to being towed at the owner’s expense. PARKING IS PROHIBITED IN THE “TURN-AROUND” AREAS AT THE REAR OF THE DRIVEWAYS. WHAT ARE THE RULES AND GUIDELINES FOR CLUBHOUSE USE? The Clubhouse and other amenities are for the exclusive use of those persons who actually occupy a home in the community, either through home ownership or through renting, and their guests. An occupant is a person who is actually occupying and living in a home in the community. A person who owns a home in the community but does not occupy that home does not have the right to the use of the Clubhouse or other amenities. The only exception to this policy is a homeowner who owns a home in the community which is only occupied on a part-time basis by that homeowner and not rented out for any period of time to another party. In this situation the homeowner who resides in the community part time has the right to the use of the Clubhouse and other amenities. In the event that homeowner allows others to occupy the home when the homeowner is residing elsewhere, those guests shall not have the right to use the Clubhouse or other amenities. A person renting and occupying a home in the Community is an occupying renter and enjoys the same rights to use the amenities and Clubhouse as an occupying homeowner. The Clubhouse is available for community events at no charge and rental to residents exclusively for private, not-for-profit parties or meetings. The following rental policy applies: A $175.00 refundable deposit and a $25.00 rental fee are required to rent the Clubhouse and theater. Reservations are granted on a first request basis, up to one year in advance. Children and teenage parties are prohibited. Residents MUST accompany guests when using the Clubhouse and pool. Guests of residents are not permitted to reserve the Clubhouse for private parties, or to use any of the other

amenities without the resident accompanying them. Residents are responsible for their guests and the actions of their guests. The resident renting the Clubhouse will have exclusive use of the party room, library and theater only; the resident and guests may not have exclusive use of the pool, and guests are not permitted to use the exercise equipment. The swimming pool may not be reserved for the exclusive use of a particular party. The resident renting the Clubhouse is responsible for all cleanup and trash removal. The Theater may be reserved by residents on a first-come, first-served basis, at no charge. The reservation of the Theater is subject to another resident renting the Clubhouse. In other words, in the event a resident has reserved the Theater and then another resident reserves and pays to rent the Clubhouse, the renting resident’s reservation will serve to cancel the other resident’s reservation of the Theater. The exercise equipment is for the exclusive use of residents only, and restricted to residents who are over the age of 18. Guests are prohibited from using the exercise equipment at any time. WHAT ARE THE RULES GOVERNING THE USE OF THE SWIMMING POOL? The pool is for the exclusive use of the residents and their guests. Any person who cannot be identified as a resident, or who is not accompanied by a resident, will be asked to leave the pool area. All persons using the pool and facilities do so at their own risk and sole responsibility. THERE IS NO LIFEGUARD ON DUTY. An adult resident must accompany all persons under the age of 18. Guests are limited to five (5) per household if other residents are desirous of using the pool. Pool passes may be required. The following are prohibited in the pool area: private pool parties, animals or pets, glass or other breakable items, running, diving, or disruptive behavior, excessive noise, splashing or music devices without headphones, or other electrical devices. Swimming is permitted only in clothing sold as swimwear. Infants must also wear swimsuits and diapers specifically designed for swimming. Normal diapers are not permitted in the water. Wet swimwear is not permitted in the Clubhouse area. Any bleaching to carpet or other damage caused by dripping swimwear shall be assessed to the offending resident. Swimmers must shower before entering Swimming Pool. Barbeque grills are to be operated by adult residents only and cleaned up after each use. Lounge chairs or tables may not be reserved and must be repositioned in an orderly fashion after use.

WHAT ARE THE RULES GOVERNING THE USE OF THE EXERCISE EQUIPMENT? The exercise equipment is for the exclusive use of residents only, and restricted to residents who are over the age of 18. Guests are prohibited from using the exercise equipment at any time. Non-occupying owners are likewise prohibited from using the exercise equipment. Any person who cannot be identified as a resident will be asked to leave the exercise facility. AM I ALLOWED TO TAKE GUESTS TO THE CLUBHOUSE? The Association has rules regulating the use the Clubhouse, pool, and theater. All guests must be accompanied by the resident at all times. Private parties are permitted in the Clubhouse meeting area, library and theater, but no private parties are allowed in the pool area or exercise facility. Guests are not permitted to use the exercise equipment. Please refer to the Homeowners’ Rules and Regulations for more details. If you desire to make a reservation, please contact the sales office until the Homeowners’ Association takes over management of the community. WHAT ARE THE RULES GOVERNING TRASH COLLECTION? Trash containers, when not set out for collection, must be kept inside the garage. Trash collection regulations require the trash containers not be set out prior to 5 p.m. the day preceding collection, and the containers must be picked up and put away by 9 p.m. the day of collection. Residents will be responsible for cleanup of trash spillage from their container. ARE GARAGE SALES ALLOWED IN THE COMMUNITY? Due to parking issues, garage sales are specifically prohibited, unless approved by the Homeowners’ Association as a planned community activity. CAN I HAVE A HOME-BASED BUSINESS? No. No Residence shall be used for any purpose other than that of a residence for individuals living together as a single household. Home businesses involving clients, customers, or employees visiting the home are prohibited. (Please see Article 3 of the Declaration for more information).

HOW DO I VOLUNTEER TO SERVE ON A COMMITTEE OR THE BOARD OF TRUSTEES FOR THE ASSOCIATION? To serve on a committee, simply notify a Board Member or the Property Manager. WHO SHOULD I CONTACT IF I OBSERVE DAMAGE TO THE COMMUNITY CAUSED BY SNOWPLOWS, DELIVERY TRUCKS, OR VANDALISM, ETC.? Report it to the Property Management Company immediately. WHAT KIND OF INSURANCE POLICY SHOULD I PURCHASE FOR MY HOME AND PERSONAL PROPERTY? The Association is covered by the terms of a “Master Insurance Policy” as outlined in Section 57-

8a-405 of the Utah Community Association Act. The Master Policy covers the structural elements of the homes and party walls in the community. You will need to contact your insurance agent for more specific information as to your personal insurance obligations and options. Also, please read the Declaration for more insurance information.

Strawberry Creek Villas

Association Rules These Association Rules have been created to expand upon and detail the information set forth in the Declaration of Covenants, Conditions, Easements and Restrictions and the Bylaws of the Strawberry Creek Villas Community. The Association, as provided in the Declaration, and in compliance with Utah law, has the right to establish and enforce Association Rules both on private property and community areas within the community. All residents are asked to support these Association Rules so that the community will be a more attractive and harmonious place to live. Prospective homebuyers should read the Declaration of Covenants, Conditions, and Restrictions and Reservation of Easements, and the Bylaws of Strawberry Creek Villas for more information regarding each of the following items. In the event of a conflict between the Declaration of Covenants, Conditions, Easements, and Restrictions, and the Association Rules, the Declaration shall prevail. Until such time as the Homeowners’ Board of Trustees elects to modify these Association Rules as provided for under Utah law, and as set forth in the Declaration, the following Association Rules are hereby established and adopted. 1. Senior Community

Strawberry Creek Villas has been established as and is intended to always remain a senior community in compliance with Federal Fair Housing Requirements. These requirements mandate that the developer sell at least 80% of the homes to buyers where at least one occupant of the home is 55 years of age or older. The homebuyers acknowledge that they must also comply with the requirement to maintain the 55 years of age occupant ratio of at least 80% and comply with certain disclosure requirements when they desire to sell or rent their home. At or before closing, homebuyers agree to submit evidence of age (driver’s license, passport, or birth certificate), a copy of which will remain on file with the Association as proof of compliance. Also, the community and individual homeowners must advertise the community as being for persons 55 years old or older in all of its marketing, Homeowners’ Association Rules and actual practices of the community. 2. Use of Clubhouse and Amenities The Clubhouse and other amenities are for the exclusive use of those persons who actually occupy a home in the community, either through home ownership or through renting or leasing, and their guests, subject to the terms set forth in the Declaration and Association Rules. An occupant is a person who is actually occupying and living in a home in the community. A person who owns a home in the community but does not occupy that home does not have the right to the use of the Clubhouse or other amenities. The only exception to this policy is a homeowner who owns a home in the community which is only occupied on a part-time basis by that homeowner and not rented out for any period of time to another party. In this situation the homeowner who resides in the community part time has the right to the use of the Clubhouse and other amenities. In the event that homeowner allows others to occupy the home when the homeowner is residing elsewhere, those guests shall not have the right to use the Clubhouse or other amenities.

A person renting and occupying a home in the Community is an occupying renter (lessee) and enjoys the same rights to use the amenities and Clubhouse as an occupying homeowner. For purposes of simplicity, both occupying homeowners and occupying renters or lessees are hereinafter referred to as “Residents”. The Clubhouse is available for community events at no charge and rental to residents exclusively for private, not-for-profit parties or meetings. The following rental policy applies: A $175.00 refundable deposit and a $25.00 rental fee are required to rent the Clubhouse and theater. Reservations are granted on a first request basis, up to one year in advance. Children and teenage parties are prohibited. Residents MUST accompany guests when using the Clubhouse and pool. Guests of residents are not permitted to reserve the Clubhouse for private parties, or to use any of the other amenities without the resident accompanying them. Residents are responsible for their guests and the actions of their guests. Any person who cannot be identified as a resident will be asked to leave. The resident renting the Clubhouse will have exclusive use of the party room, library and theater only; the resident and guests may not have exclusive use of the pool, and guests are not permitted to use the exercise equipment. The swimming pool may not be reserved for the exclusive use of a particular party. The Association will furnish no party items. The resident renting the Clubhouse is responsible for all cleanup and trash removal. Cleanup must be done (completely) the day of the party. Damages or theft from the Clubhouse and any costs incurred in follow-up cleaning done by the Association will be deducted from the deposit. If the deposit is insufficient to cover the cost of the cleaning, the renting resident will be billed for the difference. The Theater may be reserved by residents on a first-come, first-served basis, at no charge. However, the resident must remain present with any guests, and must be trained in the use of the theater equipment. Sound levels must not exceed reasonable levels. The resident must clean up theater after use. The reservation of the Theater is subject to another resident renting the Clubhouse. In other words, in the event a resident has reserved the Theater and then another resident reserves and pays to rent the Clubhouse, the renting resident’s reservation will serve to cancel the other resident’s reservation of the Theater. The exercise equipment is for the exclusive use of residents only, and restricted to residents who are over the age of 18. Guests are prohibited from using the exercise equipment at any time. Non-occupying owners are likewise prohibited from using the exercise equipment. Any person who cannot be identified as a resident will be asked to leave the exercise facility.

3. Renter’s Rights Renters who reside in the Community are residents, and enjoy the same rights to the use of the amenities as homeowners, and likewise are governed by the same rules as homeowners. However, any homeowner wishing to rent his or her home must comply with the age-restriction of 55 and older requirements set forth in the Association Rules and the Declaration. Only homeowners shall have the right to vote in Association matter.

4. Personal Property All personal property, such as lawn chairs, bicycles, tables, etc. must be kept inside the patio area, porch, or the garage. Personal property maintained within the patio area may not be visible above the patio fence with the exception of patio table umbrellas and patio swing umbrellas. Small satellite dishes are permitted in unobtrusive locations as approved by the Board of Trustees. Nothing may be hung or displayed, nor may signs, awnings, canopies, shutters, antennae or any other device or ornament be affixed to or placed upon the exterior walls, doors or fences or roof without prior written approval of the Board of Trustees 5. Decorative Items The display of door wreaths is permitted and flower plant pots are allowed in patio areas. Wreaths may be hung on doors. The following and similar decorative items must be in good taste, as determined by the Board in its sole discretion, and may only be placed in the flowerbeds immediately surrounding your home and patio area:

Statues and statuettes

Yard ornaments

Landscaping lights

Bird feeders or baths (freestanding only)

Wind socks

Decorative flags Stepping stones are allowed only in flowerbeds next to the sidewalk leading to the front door. Stepping stones or ornamental rocks are not permitted in any lawn area. The Board has the authority to request the removal of items deemed to be in poor taste. Christmas lights and decorations are permitted, provided that:

Hanging the decorations does not damage the home’s exterior, gutters or siding.

Christmas décor may not be displayed before Thanksgiving Day and must be removed and stored no later than the last day of the first week of January of the following year (weather permitting).

Other holiday décor is permitted following the same guidelines as above. Decorations may not be displayed more than two weeks before or more than one week after the given holiday.

American flags may be displayed from temporary flagpoles in flowerbed areas at any time, following standard United States flag protocol. Flags or permanent flagpole holders are not allowed to be attached to the home.

6. Flowers/Landscape Plants Homeowners may plant flowers inside the patio fence or in the flowerbeds immediately surrounding the home in the existing mulched area. Flowers are not permitted around any tree. Only flowers that will not exceed the height of the patio fence are allowed. Maintenance of flowers planted by an individual homeowner is the responsibility of that resident and dead annuals are to be removed and perennials cut down at the end of the season. The groundskeeper may remove flowers that are not maintained during the growing season, and the cost for removal will be billed to the resident. Residents desiring to plant trees or shrubs outside the patio area must receive advance approval from the Board of Trustees. 7. Prohibited Items

No private decorative items are permitted in any community area or allowed to be affixed to the exterior of a home unless authorized in writing by the Board of Trustees or as specifically permitted in the Rules or Declaration. The following items will be strictly prohibited in any community area of the project: any type of yard sign, statue, statuette, yard or lawn ornament, artificial flowers, flower pot hangers, ornamental rocks or stones, swing sets, mounted hose reels, laundry poles or clotheslines. Laundry may not be hung over any patio fence (suits, towels, rugs, etc.) 8. Exterior Alterations No alterations, additions, fences, walls, patios, decks, etc. may be made to the exterior surface of the building, nor may any trees or shrubs be planted, transplanted or removed without prior written approval of the Board. Patio gates may be installed at the resident’s expense using only approved designs and specifications. Storm doors may be added at the resident’s expense using only the approved design and color. Specific information about approved storm doors may be obtained from the Sales Office. 9. Windows and Window Coverings Within 60 days after closing, each homeowner shall install drapes, blinds, shutters, or other coverings which cover the windows of the home. Window covers, whether draperies, blinds (vertical/horizontal), shutters, or valances must be white, off-white, light beige, light gray, light earth tones, or light to medium natural wood color on the exterior side. Tinting film added to the interior of the windows voids the window warranty. If windows are tinted, the resident will be responsible for window damage. 10. Signs Nothing may be hung or displayed from inside the windows except professionally prepared “For Sale”, “Open House”, and “For Rent” signs or security system decals, which shall be limited in size and number as set forth in the Declaration. No real estate signs are permitted in any

flowerbeds or on any community areas except those permitted by the developer as set forth in the Declaration. 11. Animals

All animals, when outdoors, shall be on a leash. A responsible individual shall supervise them at all times and shall be responsible for the immediate clean up of all pet litter. Pet owners may be fined for violating these cleanup policies at the rate of $10.00 for the first offense and $25.00 for each additional offense. If pets become a nuisance, they may be evicted at the discretion of the Board of Trustees.

No more than one household domestic pet, not bred or maintained for commercial purposes, may be kept in any one home. Certain dog breeds deemed “viscous” are prohibited. Pets shall be limited to dogs or cats. With written Board approval there will be a two pet exception at the time a resident moves in. However, upon the death of one of the pets, the one pet limit will go into effect. Please see the Declaration for more information. 12. Parking/Vehicles No motor homes, boats, trailers, trucks (larger than a ¾ ton pickup) travel trailers, or any vehicle with commercial advertising may be parked on any street or driveway overnight. Other vehicles used for recreation (van conversions/RVs) which will not fit in the garage will be permitted to park in the homeowner’s limited community area (in front of garage) for 48 hours to allow for loading and unloading. Such vehicles must not block normal access to other vehicles. Commercial trucks when in the area to perform service or repair work are an authorized exception. All parking by residents or guests must be: (a) within the garage, (b) in the limited community area in front of the garage door, (c) in the visitor parking spaces interspersed throughout the community, or (d) at the Clubhouse. No vehicle may be parked at the Clubhouse parking areas for more than 48 hours. Vehicles parked in violation of these rules are subject to being towed at the owner’s expense.

PARKING IS PROHIBITED IN THE “TURN-AROUND” AREAS AT THE REAR OF THE

DRIVEWAYS.

13. Swimming Pool The pool is for the exclusive use of the residents and their guests. Any person who cannot be identified as a resident, or who is not accompanied by a resident, will be asked to leave the pool area.

All persons using the pool and facilities do so at their own risk and sole responsibility. THERE IS NO LIFEGUARD ON DUTY. An adult resident must accompany all persons under the age of 18. Guests are limited to five (5) per household if other residents are desirous of using the pool. Guests must be accompanied by a resident at all times. Guests will be asked to leave if the resident is not present. Pool passes may be required. The following are prohibited in the pool area: private pool parties, animals or pets, glass or other breakable items, running, diving,

or disruptive behavior, excessive noise, splashing or radios without headphones, rafts and body floats, electrical devices. Swimming is permitted only in clothing sold as swimwear. Infants must also wear swimsuits and diapers specifically designed for swimming. Normal diapers are not permitted in the water. Wet swimwear is not permitted in the Clubhouse area. Barbeque grills are to be operated by adult residents only and cleaned up after use. Lounge chairs or tables may not be reserved and must be repositioned in an orderly fashion after use 14. Trash Collection Trash containers, when not set out for collection, must be kept inside the garage. Trash collection regulations require the trash containers not be set out prior to 5 p.m. the day preceding collection, and the containers must be picked up and put away by 9 p.m. the day of collection. Residents will be responsible for the cleanup of trash spills from their container. 15. Solicitation and Garage Sales

Solicitation by commercial enterprises is not authorized within the community. Garage sales are specifically prohibited, unless approved by the Homeowners’ Association as a planned community activity. 16. Utilities Residents are responsible for maintenance and payment of their own utility services including: gas, culinary water, sewer, storm drain, power, cable or satellite television, and telephone services as well as calling to initiate service on the date of possession. Garbage collection may or may not be an Association Expense, as determined by the Board at its discretion. Outside landscape water is paid for by the Homeowners’ Association. 17. Home-based Businesses No residence shall be used for any purpose other than that of a residence for individuals living together as a single household. Home businesses involving clients, customers, or employees visiting the home are prohibited. (Please see the Declaration for more information).

18. Care of Exterior Concrete While snow removal is provided by the Homeowners’ Association, residents are permitted to spread approved ice melt products around their individual home. However, the use of rock salt is strictly prohibited because of its destructive effect on concrete. Please check with the Property Manager for approved ice melt products. The use of rock salt will serve to void the Builder’s warranty on exterior concrete.

19. Enforcement and Association Remedies The intent of the Association Rules is to create a sustainably harmonious community for the residents of the Strawberry Creek Villas senior community and to maintain property values within the community. The Board of Directors may, from time to time, enact or modify Rule enforcement and remedy procedures in order to encourage compliance with the Association Rules and other provisions set forth in the Declaration. Prospective homebuyers need to read and understand these Association Rules and recognize that it is only through every resident’s cooperation that these goals can be met and maintained. If a resident is deemed to be in violation of any Rule or Regulation or other provision set forth in the governing documents of the community, as determined by the Board, the following initial procedure shall be followed, unless it is determined that the nature of the violation is such that more immediate or drastic measures be taken as set forth in the declaration or as provided under law.

Notice to resident informing resident as to violation and requesting immediate compliance.

If resident is still in violation after five days from date of notice, a fine of $10 per day shall be imposed until such time as the offense is corrected.

If after 30 days resident is still found to be in non-compliance, resident shall forfeit his or her right to the use of the Clubhouse and pool until such time as the offense is corrected and any outstanding fines paid.

If resident refuses to correct non-compliance, the Association shall have the right to file a lien on the residence, or pursue any other course of legal action permitted it under the

terms of the Declaration or as provided by State or Federal statute

Strawberry Creek Villas

SENIOR COMMUNITY DISCLOSURE It is the intent of the developer of Strawberry Creek Villas that the community be and always remain a “Senior Community”. The designation “Senior” has specific meaning under Federal Fair Housing laws. The purpose of this disclosure is to inform prospective homebuyers about the requirements that must be followed by both Strawberry Creek Villas and homeowners in order to comply with the “Senior” designation and to keep the community restricted to persons over 55 years of age.

Essentially, since 1968, under Title VIII of the Civil Rights Act (commonly known as FHA) it has been against the law to discriminate in the sale or rental of housing on the grounds of race, color, religion or national origin. In 1988 the law was expanded to include families with children as a protective class. At that time, however, Congress granted an exemption to give Seniors the opportunity to live in a setting free from children. In 1995 the law was further amended by the HOPA act, (Housing for Older Persons) which established the current rules that must be complied with in order to obtain and keep the senior housing exemption.

In a nutshell, these rules require that:

The intent of the Developer is that the project be established as and remain a Senior community in the future.

Strawberry Creek Villas must sell at least 80% of the homes to buyers where at least one occupant of the unit is at least 55 years of age.

The homeowners acknowledge that they must comply with certain disclosure requirements when they desire to sell or rent their home, and they must also comply with the requirement to maintain the 55 years of age occupant ratio at least 80% when they are considering selling their unit.

The community must adopt and enforce procedures to establish the age of the occupants prior to purchasing a unit.

The community must hold itself out as being for persons 55 years old or older in its marketing, homeowner’s association rules and regulations, and actual practices of the community.

Prospective homebuyers should read the Declaration of Covenants, Conditions, Easements and Restrictions For Strawberry Creek Villas for more specific information regarding Senior Housing requirements.

Strawberry Creek Villas

Home Care Maintenance Tips

1. Kitchen appliances 2. Cabinets 3. Countertops (Laminate, Solid Surface, and Composite quartz) 4. Sinks 5. Faucets

6. Vinyl Floors 7. Carpeting 8. Ceramic Tile Flooring 9. Bathrooms (Sink and Toilets) 10. Doors (Interior and Exterior) 11. Fireplace 12. Windows 13. Garage (Concrete Floor and Overhead Door) 14. Condensation 15. Electrical System 16. GFI System 17. Heating and Air Conditioning 18. Plumbing 19. Walls and Ceilings

Home Care Maintenance Tips

1. Kitchen Appliances (Range, Microwave, Dishwasher, and Disposal): Appliances are covered by a limited warranty from the manufacturer. Please read the operating manual before using the appliances. Following the prescribed care and maintenance directions in the operating manuals will help keep the warranty in effect for the appropriate amount of time. Properly cared for appliances should provide effective, efficient services for years. Please remember that when proper care, cleaning, and/or maintenance of an appliance is not done within the manufacturer’s specifications such action may void the manufacturer warranty. 2. Cabinets: Cabinets are covered by warranty for a period of one year. Your kitchen is furnished with quality wood cabinets. Treat kitchen cabinets as you would a fine piece of furniture. To keep the warranty in effect, carefully wipe off any splatters or spills immediately. Avoid using spray waxes on cabinets. Spray waxes are not recommended for use on cabinets in either kitchen or bathrooms. Waxes in sprays, together with the moisture from your kitchen or bath, may turn wooden surfaces milky. Lemon oil is the best product to use on fine wood cabinets. 3. Countertops: Do

Use recommended cleaning products. Clean frequently to avoid staining.

Do not

Use harsh abrasive cleaners which may scratch surface. Place hot pans on surface.

4. Sinks: To keep sinks looking new for years: Do

Use recommended cleaning products. Clean frequently to avoid time induced stains.

Rinse food waste out of the sink immediately. Do not

Use steel wood to clean. Use rubber sink mats which trap food and cause hard to remove stains. Use abrasive cleaners. Leave metal cans sitting in sinks for long periods. Metal cans leave rust

rings.

5. Faucets: In order to maintain the “like new” appearance of faucets do not use abrasives, alcohol, Clorox or other harsh chemicals. Aerators are used on the end of faucets to reduce splashing. Unwanted deposits may collect in aerators. Clean aerators every 3-4 months or as needed when an uneven spray is observed. Simply remove the aerator and clean debris from the screen. 6. Vinyl Flooring: Standard flooring vinyl has been selected for its convenient maintenance factors and resistance to wear. Daily care will help ensure an attractive appearance. Do

Remove loose dirt with a broom or dust mop or vacuum on a regular basis.

Wipe up spills immediately. Use a good rug or mat to catch dirt before it is tracked onto vinyl (not

rubber backed). Place floor protectors on all furniture and chair legs. Remove shoes especially high heels, which tend to puncture or dent vinyl

floors. Prevent asphalt or lawn fertilizers getting on vinyl floors. Wipe off or

remove shoes as needed.

Do Not

Allow water to stand on vinyl floors. Vinyl could lift if moisture seeps into the seams.

Use carpet strips to try to trap dirt. Carpet is treated to repel dirt. Use rubber backed rugs or mats. They may lead to discoloration. Allow excessive heat to come in contact with your vinyl flooring. This may

burn or discolor vinyl.

7. Carpeting: For easy care of carpeting: Do

Vacuum regularly. Take immediate action to properly remove stains. Follow recommended cleaning procedures for stain removal and cleaning.

Do Not

Allow spots and stain to remain on carpets. 8. Ceramic Tile Flooring: For easy care of ceramic tile: Do

Wipe with damp cloth as needed with a mild soap and water. Do Not

Use excessive water to clean. Remove excess water immediately. 9. Bathrooms: Tubs and showers: Do

Use mild, non-abrasive cleaners made for tubs and showers. Clean often to avoid hard-to-remove soap residues

Do Not

Use abrasives. Use spray cleaners with Clorox. If sprayed on chrome these cleaners may leave permanent spots.

Sinks: To maintain the luster/shine of porcelain sinks: Do

Use non-abrasive cleaners. Do Not

Drop items into sink. Chipping may occur. Use abrasives or abrasive pads.

Toilets: New 1.6 gallon toilet tanks are required by state and federal code. They tend to be a bit noiser than older models. They have smaller traps which may plug more easily. Do

Clean regularly but avoid abrasive cleaners. Use commercially marketed toilet bowl cleaners.

Do Not

Use abrasives. Flush products other than toilet tissue.

NOTE: If it appears that the water tank is leaking, it may be condensation on the tank caused by warm room temperature or high humidity. 10. Doors: Interior - Dust, wipe clean, and lubricate hinges/passage locks periodically with a few drops of W.D. 40 or similar product. Exterior – Exterior doors (front / entry from garage) are fully insulated metal clad doors. These doors do not require an additional storm door. If you choose to install a storm door, please obtain permission from the Homeowners’ Association Board. Wipe clean and lubricate periodically. 11. Fireplace: Each home is equipped with a direct vent gas log fireplace and fan. Do

Read the operating manual before lighting and operation. Use the wall switch provided to turn on the flame. Allow the fireplace to “burn in”. The first time you turn it on it may take up

to 12 hours for smell and smoke to dissipate. It may even set off a smoke alarm.

Do Not

Please don’t try to burn anything in your fireplace such as wood, paper, etc.

It is not constructed for this purpose. NOTE: The fan is controlled by an internal thermostat. The fan will not come on until the fireplace is heated up. You may turn off gas for extended periods using the manual gas shut-off located under the fireplace. Fan and flame can be adjusted with the controls in the bottom compartment of the fireplace. 12. Windows: Your windows are built with thermal-pane insulated glass. They also feature a thermal break stop located between the interior and exterior frame, which further reduces the cold and heat transfer from outside to inside. Due to the nature of single hung and sliding windows with movable sashes, you may experience slight drafts around windows during high wind periods. Windows may collect condensation on interior surfaces when extreme temperature differences and high levels of humidity exist. Condensation is usually the result of climatic or humidity conditions created by the homeowner within the home. To clean your windows, use a commercial glass cleaning solution with a soft rag or paper towel. If you need to scrape paint or a similar substance off the glass, use a sharp razor blade FLAT against the glass. Be very careful not to damage the glass or window frame. Apply Armor all on the sliding surfaces to condition and aid in the gliding motion. With proper care, your windows should work for years without problem. Please note that window tinting will void the warranty. 13. Garage: Concrete Floor: It is very important to understand that due to the nature of concrete, it is IMPOSSIBLE to prevent cracking in concrete slabs. Concrete will contract due to curing and changing temperatures, thus causing minor cracks. Strawberry Creek Villas has anticipated these stresses and has provided control joints to minimize and control cracking. Salt and other chemicals for melting ice and snow may cause erosion of the

concrete surface. Even though you may not use salt, concrete may flake or scale as a result of salt brought in from the street on your car. Overhead Door: Garage doors are not weatherproof, and entrance of air, dust, rain, snow, and light should be expected. Sweeping out any water or snow in the winter will keep the door from freezing shut. The moving parts of the garage doors should be lubricated every six (6) months and the cables should be checked for fraying. The screws connecting the hinges to the door should also be checked and tightened as necessary. Please refer to your Garage Door and Owner’s Manual for proper maintenance signs. 14. Condensation: Condensation takes place in a home whenever warm, moist air comes in contact with cooler surfaces such as windows. Strangely enough, the reason for more condensation in homes today as compared with those of many years ago is that today’s home are better built and are better insulated with tighter doors and windows, thus lessening drafts and air leaks from the house. All wood, vinyl and aluminum windows may collect some condensation even though they feature insulated glass and have thermal breaks. A family of two will put an average of ten to twelve gallons of water a week into the atmosphere of a home due to laundry, bathing, cooking, and dishwashing. We recommend that you take the following steps to keep condensation to a minimum.

Use the bathroom exhaust fans to carry off excessive humidity. Use the vent proved for the clothes dryer. Keep the drapes and curtains open during the day as much as possible to

allow good air circulation. 15. Electrical System: Your electrical system includes many advanced electrical features. The wiring in your home meets state and local code requirements and safety standards. Your wiring and appliances are protected by circuit breakers in the panel box located in the garage. Simply follow the directions on the panel to reset the breaker. 16. G.F.I. (Ground Fault Interrupter) System: Outlets in the master bath, kitchen, garage and patio feature a special ground fault interrupter commonly referred to as a “G.F.I.” circuit breaker. Outlets in all bathrooms and the patio are connected to the master bath ground fault receptacle. Outlets in the kitchen and garage are connected to the kitchen ground fault receptacle. In the event

outlets in any of these areas do not work properly, press the red reset button on the master bath or kitchen outlet. If an outlet still does not work, check to see that all circuits in the main circuit box in the garage are in the “on” position. Ordinarily, small appliances may be added without tripping a circuit; however, larger appliances or too many small appliances operating at the same time may cause a circuit to trip. Other causes of circuit tripping include:

Worn out cords or defective plug connections on appliances. Defects within the appliances. Starting an electric motor (motors require more current to start-up than

they use when running).

NOTE: The circuit for your microwave is wired separately to prevent being tripped by another appliance. There is one outlet in the garage labeled “Freezer” that is dedicated for an outside refrigerator or freezer. A “GFI” plug will often be overloaded with a freezer. Avoid alterations to your wiring by amateurs. Contact a licensed electrician for any changes or additions. 17. Heating and Air Conditioning: When the HVAC (Heating, Ventilating & Air Conditioning) system was designed for your home, the rated capacity was checked to assure that your home could be heated or cooled to a comfortable temperature, taking into account climatic conditions common to this area. Should you encounter any operation difficulties the following checks should be made: Before calling the sub-contractor, please:

Check you circuit breaker Check the thermostat. Switch to "heat” or "cool” and set blower to “on” or

“auto”. Check that the furnace filter is clean. If heating or cooling distribution is unsatisfactory, check each room’s

register for proper opening position and adjust accordingly. In many instances, a dirty air filter causes insufficient heat. FILTERS SHOULD BE REPLACED EVERY FOUR TO SIX WEEKS. The filter size is 16 X 25 X 1. A dirty filter will also affect the air conditioning unit by restricting the movement of cooled air and causing added stress to the compressor. The temperature inside the sunroom may not hold and maintain the same temperature as the rest of the home, due to the amount of windows in this room. It may be necessary to keep the blind or drapes closed at the hot times of the day depending on

which way the home faces. Your system will work best when you leave your thermostat set at a constant temperature. Keep your windows and doors closed when operating your HVAC system. 18. Plumbing: Water Lines: A qualified plumber has installed all water lines in your home in accordance with state and local building codes. The shut-off valve for the water in each home is located in the furnace area. The valve is normally located approximately 18 inches above the floor with a rectangular yellow handle. This valve will turn off the water to your entire home. Additionally, your home is equipped with individual shut-off valves adjacent to each fixture in case a repair is needed to that particular fixture. The main water shut-off valve for each four-home building is located outside in the landscaping, centered on the building and close to the sidewalk or curb. This main shut-off valve is a brass level rather than the round, blue hose bib-type handle for the individual homes. Closing this valve will shut off water to all four homes in your building. Located in your garage or on an outside wall, the hose bib is designed not to freeze in cold weather; however, leaving a hose connected during winter months can cause frozen water lines and possible damage to those lines. ALWAYS REMOVE HOSES FROM EXTERIOR HOSE BIBS DURING FREEZING CONDITIONS. 19. Walls and Ceilings; The interior walls of your new home are constructed of gypsum wallboard (drywall) and should last without undue maintenance for the life of the building. Drywall: Drywall can shrink over time causing the need for repairs. This is an uncontrollable situation due to lumber shrinkage and should be expected. Common drywall flaws can be easily repaired using spackling compound. With respect to nail pops, it should be understood that these in no way alter the strength of the wall. To repair, simply reset the nail or screw, re-spackle, and repaint. Spackling is included in your paint touch-up kit provided by the Property Manager. Paint: Caring for the paint on your walls is simple. A damp cloth will remove most dirt without any problems, but a quick touch-up with the paint supplied to you by Strawberry Creek Villas may be necessary from time to time. Woodwork and Trim: Caring for your woodwork is similar to caring for your kitchen cabinets. For general cleaning, use a diluted solution of soap and water. Keep in mind; too much water is woodwork’s worst enemy. Following the Home Care Maintenance Tips and Guidelines provided by manufacturers will help ensure the beauty and quality of your new home.

Strawberry Creek Villas

HOME LIMITED WARRANTY

PRE-SETTLEMENT INSPECTION

During the “Pre-Settlement” Inspection, you will inspect the interior and exterior of your home and note defects or incomplete items. The Subcontractors will follow up on these items on as soon as possible. Completion of this list will be checked at the time your building is formally inspected and approved by the Homeowners’ Association. ALL service requests must be submitted in writing to the Property Manager. The Property Manager will report warranty work to the Builder and oversee completion of warrantee issues.

INTERIOR WARRANTY The Builder warrants materials and workmanship of the Interior of your home to be free from construction defects subject to certain limitations for a period of one year from the date of closing. Covered items must fall within the performance standards. 1. KITCHEN

APPLIANCES Manufacturer’s Warranty: Appliances are guaranteed and/or warranted by the manufacturer and are not covered by this Builder Warranty. Normal Expectations: All of your appliances should perform according to the manufacturer’s standards. If any issues arise related to the proper functioning of your appliances please contact the subcontractor who installed the appliance or the manufacturer’s service department listed in the directory of this manual, or in the operating manuals found in a kitchen drawer. Please read and refer to appliance operation manuals to make certain warranties are not voided by improper care and maintenance.

Oven, Range, Hood and Dishwasher Normal Expectations: The range, oven, and dishwasher should function according to the manufacturer’s standards. Periodic thorough oven cleaning and removal of food refuse from the dishwasher filter are homeowner maintenance items. One Year Warranty: Your oven, range, hood, and dishwasher are guaranteed and/or warranted by the manufacturer and are not covered by this Warranty. All contact should be made directly with the subcontractor or manufacturer’s service department listed in the directory of this manual, or in the operating manual found in a kitchen drawer. Disposal Normal Expectations: The sink disposal should function according to the manufacturer’s standards. Excessively hard materials such as bones, gristle, etc. will not process. If the disposal seems to malfunction, refer to disposal operation manual. One Year Warranty: The Plumbing subcontractor will repair your disposal if it is inoperative due to defects in material or workmanship for a period of one year from closing. All contact should be made directly with the subcontractor listed in the directory of this manual. Cabinets Normal Expectations: Cabinet doors, drawers and other operating parts should function properly. Slight door warpage is normal due to seasonal temperature and humidity fluctuations and may correct itself with time. Color variation is an uncontrollable situation and is a normal characteristic of wood products. One Year Warranty: The Subcontractor will adjust inoperative cabinet components ONE TIME ONLY within one year from closing. If needed, it is recommended that this adjustment take place towards the end of the one-year warranty period. Chips, nicks, marks and scratches must be noted in the Pre-Settlement Inspection in order to be warranted. Countertops Normal Expectations: With proper care, countertops should retain their beauty and function. Countertops should remain uniform and secure. Countertops may separate from the wall at the caulk joint due to shrinkage of the caulking material. One Year Warranty: If a countertop should happen to delaminate it will be repaired. After closing, it will be the homeowner’s responsibility to re-caulk the countertop/wall joint separation. Chips, nicks, marks and scratches will be corrected if noted in the Pre-Settlement Inspection. After closing, applying of caulk is the homeowner’s responsibility, as it is considered a maintenance item.

Please do not place hot pans or other hot items on any countertops without protection. Sink Normal Expectations: All sinks should perform properly according to the manufacturer’s specifications. Metallic objects, such as pots and pans, can scratch a sink’s surface and should be anticipated. Homeowner care is a must. One Year Warranty: The subcontractor will repair your sink for a period of one year if it leaks or is inoperative due to material or workmanship defects. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual. Marks and scratches will be corrected if noted in the Pre-Settlement Inspection. Faucets Normal Expectations: Faucets should operate in accordance with manufacturer specifications. One Year Warranty: The subcontractor will repair your faucet for a period of one year if it is inoperative due to defects in material or workmanship. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual. Flooring Normal Expectations: Your vinyl flooring should retain its normal appearance with proper care. Contact with materials such as asphalt and fertilizers may permanently stain vinyl flooring. Moving objects on the flooring may result in permanent scuffs and scratches unless the proper protection (such as chair leg pads) is installed. Rubber backing on some throw rugs may discolor the floor after prolonged periods of time. Also, high-heeled shoes are known to puncture and/or dent vinyl flooring. Minor depressions and/or ridges may appear in vinyl flooring due to slight sub-floor irregularities and are cosmetic in nature. Seams can lift if water is permitted to seep into the mastic through a seam. Remove moisture and standing water immediately. One Year Warranty: The Subcontractor will warrant against lifting and/or seam separation (unless it is caused by excessive water spillage) for a period of one year from closing. Depressions or ridges will be corrected only if the defect represents a structural rather than a cosmetic problem. Due to changes in the dye lots of materials and the age and condition of areas surrounding the area being replaced, the Builder assumes no responsibility for variations in color matches. Chips, nicks, marks, stains and scratches will be corrected if noted in the Pre-Settlement Inspection.

2. Laundry Room/Storage Shelving Normal Expectations: All shelving should remain secure. However, overloading shelving may cause it to fail. One Year Warranty: The Subcontractor will repair defective or malfunctioning shelving for a period of one year. Overloading the shelving will void this warranty. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual. Cabinets/floors – Kitchen warranty applies. 3. Bathrooms Bathtubs/Showers Normal Expectations: Chips or cracks can occur if the surface of the fixture is hit with a sharp or heavy object. Shower doors can show deposit build-up if not cared for properly. All bathroom plumbing fixtures should function correctly, and no plumbing leaks should occur. Caulking will shrink and crack over time. Replacing caulk is considered a homeowner maintenance responsibility and is not covered by this warranty. One Year Warranty: The subcontractor will repair your bathroom tub or shower base if a problem occurs due to a defect in material or workmanship. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual. The Builder will not assume any responsibility for mineral deposit build-up or caulking replacement. Chips, nicks, marks, stains and scratches will be corrected if noted in the Pre-Settlement Inspection. Sinks: See Kitchen Sinks Faucets: See Kitchen Faucets Toilets Normal Expectations: Toilet fixtures should accomplish their intended purpose. They should flush completely and stop running after the tank fills. Flushing items other than toilet tissue can plug toilet piping. The sub-contractor will charge you to unplug drains or toilets if this occurs. One Year Warranty: The subcontractor will repair your toilet for a period of one year if it is inoperative due to defects in material or workmanship. All contact should be made

directly with the subcontractor’s service department listed in the directory of this manual. Scratches and marks will be corrected if noted in the Pre-Settlement Inspection. Flooring: See Kitchen Flooring 4. Living Room/Dining Room/Bedrooms Carpeting Normal Expectations: Carpet should lay flat on the floor. Wall-to-wall carpeting should not loosen or separate from the point of attachment. In certain situations seams may show. However, visible separation of seams is not acceptable. Exposure to direct sunlight may cause minor fading. Carpet will mat down, especially in high traffic areas, such as stairs, regardless of the grade of carpet. One Year Warranty: The subcontractor will repair loose carpeting, open seams, and wrinkles in the flooring for a period of one year. All contact should be made directly with the subcontractor’s service department listed in this manual. The Builder will not be responsible for stains or for any matting that occurs after closing. The Builder will not assume any liability for color variations that may occur in repair material. Ceramic Tile Normal Expectations: Ceramic tile can crack or become loose. Cracks that develop in the grout of the ceramic tile joints should be anticipated due to shrinkage caused by fluctuations in humidity and temperature conditions. Hard water deposits, soap residue build-up, etc. may discolor ceramic tile and its grout. Regular homeowner maintenance is a must. One Year Warranty: For a period of one year from closing the Subcontractor will replace cracked tiles and re-secure loose tiles unless the defects were caused by owner actions. Grout cracks will be repaired ONE TIME during the warranty period. Because shade, texture and color will vary within each production run of a manufacturer’s tile and grout, and may also vary as a result of use, care, cleaning, and age, the Builder does not assure color match in case of repair or replacement. Scratches and marks will be corrected if noted in the Pre-Settlement Inspection. 5. Doors Interior Doors Normal Expectations: Interior doors are subject to change in different weather conditions. For this reason, some doors may warp slightly. This is not uncommon and often corrects itself when the weather changes again. All in all, doors should operate

smoothly and should not drag on carpet. They should latch properly. Bi-fold doors should stay in the guides and operate smoothly. One Year Warranty: The Subcontractor will adjust interior doors for a period of one year so that they latch properly. It is recommended that this be done near the end of the warranty period to allow the doors to adjust themselves. The Subcontractor will repair any doors that are proven defective. Chips, nicks, marks, stains and scratches will be corrected if noted in the Pre-Settlement Inspection. Exterior Doors Normal Expectations: All exterior doors should function properly. Since these doors are not 100% air tight, a draft may be felt from direct wind, but weather-stripping should minimize the draft. These doors are made of steel and can be dented. One Year Warranty: for a period of one year from closing the Subcontractor will adjust steel doors so they function correctly. The weather-stripping will not be replaced if worn from normal use. The Subcontractor will adjust any garage service door that fails to operate correctly. Exterior locksets will be warranted for their operation only. 6. Fireplace

Normal Expectations: The fireplace should function as intended by the manufacturer. The fireplace will produce smoke and strong odor until “burned in.” One Year Warranty: For a period of one year the subcontractor will repair your fireplace if it is inoperative due to defects in material or workmanship. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual. 7. Shelving

See “Laundry Room/Storage (Shelving)

8. Windows

Normal Expectations: Windows should operate with reasonable ease as intended. Windows will collect condensation on the interior surfaces during times of extreme temperature differences between outside and inside temperatures and high humidity levels in the home. Condensation is usually an indication of either too much moisture in the room, or poor circulation of the moisture that is present in the room.

One Year Warranty: The Subcontractor will repair windows, which do not operate correctly for a period of one year. This does not include damage caused by the homeowner incorrectly removing the window sashes. Unless directly attributed to faulty installation, window condensation is a result of conditions beyond the Builder’s control, and, therefore, no corrective action will be taken. During cold weather conditions, condensation can freeze and cause ice to build up on the sash. This is also a result of conditions beyond the Builder’s control and no corrective action will be taken. The Builder will only warrant glass stress cracks that are a result of the natural settling of the building. Scratches, cracks and marks will be corrected if noted in the Pre-Settlement Inspection.

9. Garage Concrete Floor Normal Expectations: Concrete slabs WILL develop cracks, especially in a climate where temperature changes can be extreme such as Utah. One Year Warranty: Cracks in garage floors that exceed ¼ inch in width and/or ¼ inch in vertical displacement are considered excessive and will be repaired by the Subcontractor for a period of one year. The Subcontractor will repair cracks in excess of these tolerances by surface patching, caulking or other means it deems appropriate. Minor cracking and flaking due to expansion and contraction are unavoidable and are not covered by this warranty. The Builder will not be responsible for color variation resulting from use of repair materials. The Builder does not warrant against damage to concrete surfaces caused by the use of salt or other unauthorized de-icing materials. The Builder also does not warrant against damage caused by excessive washing. Overhead Door Normal Expectations: Garage doors should operate properly under normal conditions of use. Garage door may leak air, dust, water, snow and light. Open space between the door and the floor should not exceed ¾ inch for any eight (8) foot span. Garage doorstops must be loose enough so as to not impede operation of the door. One Year Warranty: The subcontractor will adjust doors to the manufacturer’s specifications as needed for a period of one year. All contact should be made directly with the subcontractor’s service department listed in this manual. However, when adjustment is necessitated as a result of the homeowner’s actions or negligence, it shall be the homeowner’s responsibility to make the needed corrections. This includes but is not limited to any problems caused by or related in any way to the installation of an automatic door opener. The Builder will assume no responsibility for leaking air, dust, water, snow, and light, or for freezing shut in winter conditions.

10. Electrical Systems

Normal Expectations: Your electrical system and fixtures should operate normally as specified by the manufacturers and subcontractor. One Year Warranty: If a problem exists, first perform the checks as outlined in the “Homeowner Care Maintenance Tips. If the problem cannot be corrected by following the suggestions listed there please contact the subcontractor’s service department listed in the directory of this manual. The subcontractor will correct the electrical system or fixture so that it functions to the manufacturer’s specifications as needed for a period of one year.

11. Heating and Air Conditioning Normal Expectations: Both the furnace and air conditioner should operate to manufacturer’s standards. They should provide adequate heating and cooling, although some variations may be evident under extreme exterior heat and cold. Ductwork should be secure and relatively quiet. One Year Warranty: The subcontractor will adjust the heating and cooling systems to the manufacturer’s specifications as needed for a period of one year. The furnace and air conditioner also carry Manufacturer’s Warranties. Refer to the manufacturer’s warranty and operating manual located on the furnace. Among other things, the furnace warranty is subject to regular changing of the filter. Please read and refer to appliance operation manuals to make certain warranties are not voided by improper care and maintenance. In the event of any defects or problems within the warranty period, all contact should be made directly with the subcontractor’s service department listed in the directory of this manual.

12. Plumbing

Normal Expectations: Your plumbing system and fixtures should operate as specified by the manufacturers and subcontractor. One Year Warranty: If a leak occurs or if a fixture fails to function as intended, the plumbing contractor will repair or replace needed parts or systems for a period of one year from closing. All contact should be made directly with the subcontractor’s service department listed in the directory of this manual.

13. Walls and Ceilings

Normal Expectations: Walls and ceilings will show variations, such as cracks and nail pops, due to the drying and shrinking of lumber. This should be expected, and is unavoidable. One Year Warranty: The Subcontractor will complete drywall repairs ONE TIME during the warranty period. It is recommended that this be done near the end of the first year to allow for the majority of the shrinkage to occur prior to repair. The Subcontractor will patch and sand affected areas only. Homeowners are responsible for painting after repairs. Cosmetic defects such as scratches dents, gouges, etc. will be corrected if noted in the Pre-Settlement Inspection. The Subcontractor will not be responsible for salvaging any wallpaper which may be present at the time of repair. 14. Paint

Normal Expectations: Paint should be neatly applied and without voids or runs. Paint should be even and cut-in areas should be neat. One Year Warranty: Paint deficiencies and settling related issues such as nail pops and stress cracks will be corrected for a period of one year from closing. Normal wear and tear and damage caused by homeowner to painted surfaces is not covered by this warranty.

15. Woodwork and Trim

Normal Expectations: Interior trim should be smooth, cleanly cut, and properly fastened. Miters may separate due to the drying process of wood. One Year Warranty: The Subcontractor will repair woodwork/trim components that are found defective for a period of one year. Joints in separation of more than 1/8 inch will be corrected.

16. Miscellaneous

Minor and temporary condensation is a normal situation given temperature differences and water use. Using bathroom/kitchen fans and opening windows when possible will help control condensation in your new home. The Builder assumes no responsibility for damage due to condensation.

EXTERIOR WARRANTY The Builder warrants materials and workmanship of the Exterior of your home to be free from construction defects subject to certain limitations for a period of one year from the date of closing. Covered items must fall within the performance standards. 1. Concrete Walks, Porches, Curbs and Patios

Normal Expectations: Concrete WILL develop cracks, especially in a climate where temperature changes can be extreme. There will also be color variations in concrete. One Year Warranty: Cracks in excess of ¼ inch in width and/or ¼ inch in vertical displacement are considered excessive and will be repaired by the Subcontractor for a period of one year from closing. The Subcontractor will repair cracks in excess of these tolerances by patching, caulking or other means it deems appropriate. The Builder does not warrant against color variation of the repair material. The Builder will NOT replace or repair concrete with cracks or scaling caused by extreme weather conditions nor scaling caused by rock salt or unauthorized de-icing agents.

2. Lawns and Landscaping During the engineering design and development phase, the Builder’s engineering firm established general drainage patterns that conformed to municipal codes and industry standards. The design provides for areas of lawns, which are intended to detain water for periods of time following heavy rainfall. Normal Expectations: Standing or pooling water in the immediate area of your home should not remain for more than 48 hours from the time rainfall stops. Some settling of utility trench areas may occur. One Year Warranty: Corrective measures as deemed appropriate by the Builder shall be made to areas holding water longer than 48 hours. The Subcontractor will fill in utility trench settlement areas ONE TIME ONLY during the warranty period. Sod requires maintenance immediately upon installation. The Builder will assume no responsibility for replacement of sod which dies as a result of lack of watering following installation. Additionally, the Builder will assume no responsibility for replacement of sod which is run over by vehicular traffic. The Property Management Company and the Association are responsible for providing necessary watering. All other landscaping, trees and shrubs will be inspected each spring and fall. The Subcontractor will replace dead plants and trees during the year warranty period. The Association is responsible for replacement of trees, plants and shrubs damaged from insects, disease, pet abuse, over and under watering and accidental damage. 3. Gutters and Downspouts

Normal Expectations: Industry practice is to install rain gutters approximately level. However, it is possible that small amounts of water will stand in certain sections of the gutter immediately after a rain. Under normal weather conditions, water should drain properly. Gutters may overflow during especially heavy rains, which exceed normal industry design standards. One Year Warranty: The subcontractor will repair any gutter leaks over doorways or entrance porches for a period of one year from closing. All contact should be made directly with the subcontractor’s service department listed in this manual. Routine maintenance including cleaning and caulking of the gutters is the responsibility of the Association. 4. Exterior Walls Please note that if sprinkler heads are not properly adjusted, sprinklers may spray directly onto exterior walls and foundation causing discoloration and possible leakage. Please report any sprinklers that are not properly adjusted to the Property Management Company. Cultured Stone: Normal Expectations: Since cultured stone is a concrete product, it will develop hairline cracks, and may develop minor separations between the cultured stone and the mortar joints, but it should not leak water. Humidity and aging will cause the cultured stone to change color. Cultured stone can absorb some stains, which cannot be removed, including mud splashes. One Year Warranty: The subcontractor will repair cultured stone that allows water to penetrate into the home for a period of one year from closing. Cracking and separation of mortar joints and is a natural characteristic of concrete products and will not be repaired unless greater than 1/8 inch in width. Repairs will be executed by surface patching, and some degree of color variation should be anticipated. Stains or discoloration will be corrected if noted in the Pre-Settlement Inspection. All contact should be made directly with the subcontractor’s service department listed in this manual. Stucco: Normal Expectations: Since stucco is a concrete product, it will develop hairline cracks, but it should not leak water. Humidity and aging will cause the stucco to change color. Stucco can absorb some stains, which cannot be removed, including mud splashes. One Year Warranty: The subcontractor will repair stucco that allows water to penetrate into the home. Cracking is a natural characteristic and will not be repaired unless greater than 1/16 inch in width. Repair will be executed by surface patching, and some degree of color variation should be anticipated. Stains or discoloration will be corrected

if noted in the Pre-Settlement Inspection. All contact should be made directly with the subcontractor’s service department listed in this manual. 5. Paint Normal Expectations: All exterior wood should be covered. Paint will fade due to age, weather, and exposure. One Year Warranty: Exterior paint is warranted for a period of one year from the date a certificate of occupancy is issued on the building. 6. Driveways Normal Expectations: Asphalt and concrete driveways should maintain proper drainage. Standing water should evaporate within 48 hours. Asphalt is subject to denting and perforating in hot weather. Petroleum products (gasoline and oil) will deteriorate asphalt. One Year Warranty: For a period of one year from closing the Subcontractor will repair settled areas by patching or filling the affected area only. The Builder will NOT be responsible for color variations that occur between the existing area and patching materials. 7. Roofing Normal Expectations: The roofing on your home should not leak under normally anticipated conditions. Vent stacks and flashings should not leak under normal weather conditions but driving snow or rain may cause some penetration. Shingles should remain secure under normal weather conditions. Ice damming can occur in some roof areas during rapidly alternating freezing and thawing conditions.

One Year Warranty: The Subcontractor will warrant the roofing materials and

workmanship against defects under normal weather conditions for a period of one year from closing. Damage caused by excessive winds will not be warranted. Leaks, as a result of driving snow, or driving rain, will not be covered by this warranty. Ice damming is not a warranty item. Any damage resulting from ice damming is normally covered by Association insurance. The Builder cannot assume responsibility for color variations between the existing roof and the repair materials.

8. Community Areas

The Builder warrants materials and workmanship in the Community Areas to be free from construction defects for a period of one year from the completion of any general landscaped area. The Clubhouse and pool area are warranted for a period of one year from the issuance date of a certificate of occupancy on the building.

Strawberry Creek Villas

Exclusions to Warranty

The Interior/Exterior Limited Warranty does not cover the following:

1. Any appliances, equipment, or other items in the home, which are “consumer products: and are warranted by the manufacturer.

2. Damage due to the abuse or negligence by the owner or the owner’s failure to

provide proper maintenance.

3. Any pre-existing trees, grasses, sod or other landscape materials.

4. Defects or damage caused by someone other than the Builder or the Builder’s subcontractors.

5. Defects or damage resulting from any changes made by someone other than the Builder including, but not limited to, changes in the structure of the house, mechanical or electrical systems, and exterior grading.

6. Injury to any person, bodily or otherwise, whether or not caused by any defect in the construction of the home and whether or not resulting from the negligence of the Builder.

7. Defects in or damage to any real or personal property that was not a part of the home or real property included in the original purchase.

8. Normal wear and tear, normal deterioration, warpage or shrinkage of materials or other normal changes that are the result of characteristics common to the materials used.

9. Accidental loss or damage including, but not limited to: fire, explosion, smoke, insect damage, soil erosion, water escape, changes in temperature, falling trees, aircraft and vehicles, other acts of God, war, terrorism, flood, or earthquake, except when such loss or damage is caused by the Builder’s failure to comply with acceptable standards and practices.

10. Minor defects including chips, scratches, and mars in ceramic tile, woodwork, walls, painting, porcelain, countertops, mirrors, carpeting, marble, glass, and plumbing fixtures which are not noted in the Pre-Settlement Inspection.

11. Incidental or consequential damages.

Strawberry Creek Villas

Warranty Service Our business is based upon homeowner satisfaction. It is our goal to meet our obligations as required by our Warranty Service Guidelines. To help us achieve our goal, please follow these steps to insure property warranty service. The Builder cannot honor service requests for items which are not warranted or are expired warranty items. To help us better serve you, before calling for warranty service please ask yourself the following questions:

1. Is the request covered by our warranty? 2. Does the request fall within the outlined performance standards and warranty

period? 3. What is the acceptable correction for this issue?

For warranty items covered by a sub-contractor, please turn in the Warranty Service Request at the sales office. If the sales office is closed we will notify you of who will be the contact person. If it is an emergency please call the sub-contractor listed in the front of your Home Owner Manuel for immediate service. . To assure prompt warranty service, please note that:

1. All warranty service requests must be in writing. 2. The Warranty Service Department must have access

to your home from 8 a.m. through 4 p.m., Monday through Friday.

Warranty Service Procedures

Warranty Service is divided into the following categories:

1. Pre-Settlement Inspection (Generally one week prior to closing) 2. 14-Day Post-Closing Service Request 3. 14-Day service period to address new Pre-Settlement and Post-Closing

service requests 4. General One-Year limited warranty 5. Emergency Service Request 6. Community Areas Turnover

Pre-Settlement Inspection

Prior to the closing of your new home, the Builder will schedule a “Pre-Settlement Inspection”. You will meet with a Warranty Supervisor. This inspection is intended to:

Explain the operation of the mechanical systems, demonstrate other features of the home, and provide you with some maintenance suggestions.

Identify any areas in need of repair or adjustment and inspect certain other

items which need to be pointed out to the Warranty Supervisor prior to closing in order to be covered by the Builder warranty (i.e., glass, mirrors, ceramic, vinyl, laminate tops).

Answer any questions you may have at that time.

Inspect the exterior of the home. Review the different materials used and

explain items that are not maintained by the Association.

Make written notes of items in need of adjustment or repair.

The Warranty Supervisor will walk you through each room of your residence using our “Pre-Settlement Inspection Check List” as a guide. Items not completed or in need of correction will be listed on this form. The warranty department will endeavor to complete or correct all remaining construction items prior to closing, allowing for delays caused by weather, material shortages or other factors beyond the Builder’s control. Please contact your Warranty Supervisor with any questions or for updates during this period. Upon satisfactory completion of the items noted on the Pre-Settlement Inspection Check List, any future warranty work will be coordinated through the Warranty Service Department. Any additional work requests other than emergencies should be included as part of the 14-day Post-Closing Service Request.

The 14-Day Post-Closing Service Request New building structures require a breaking-in period during which you may discover items in need of adjustment. Other than emergency items or subcontractor related items (in which case the owner should call the subcontractor directly), we ask that you make a note of all such items during the first two weeks of residency. Two weeks after closing please contact the Warranty Service Department in writing with any new construction issues which may have arisen as well as any items noted on the Pre-Settlement Check List which still need attention. Within two weeks from that time

the Warranty Service Department will make every reasonable effort to correct any outstanding construction issues. During this period, the service technician must have access to your home during our normal service hours. These hours are between 8 a.m. and 4 p.m., Monday through Friday. 3. Remaining One-Year Warranty Your limited warranty continues for a period of 12 months from your closing date except for any extended manufacturer’s warranties. There should not be many problems during the remainder of your warranty period. However, if you feel service is necessary during this extended period, please refer to warranty sections to be certain items are covered. The Builder cannot honor service requests for items which are not warranted or on which the warranty has expired. Ask yourself these questions before calling:

Is the requested item covered by warranty? Does it fall within the performance standards and warranty period? What is the acceptable correction for this item?

It is recommended that you wait until near the end of your one-year warranty period to make a determination of any covered items which may need attention. 4. Community Area Turnover Procedure When 90% of the homes have been sold and are occupied, the developer will transition control of the Association to a Board of Trustees elected by the homeowners. As part of this turnover process the Builder will meet with the Association Trustees or their representatives to inspect the building exteriors and community areas. This will include inspecting the landscaping, concrete, and asphalt as well as any drainage issues. A list will be made of any outstanding adjustments or corrections. When the work is completed, the Trustees will be notified and a meeting will be set to re-inspect the work, to confirm completion and acceptance by the Association. Once the Association has accepted the building exteriors and Community Areas as being complete, The Builder will be responsible for management of the warranty items only. All community area improvements carry a one-year warranty from the completion date of any specific item. 5. Community Area / Clubhouse Service Requests For Community Area / Clubhouse service requests, contact your Property Manager. (See phone number in the directory in the front of this manual.

6. Emergency Service Requests In the event of an emergency, please call the appropriate subcontractor listed in the Phone Directory in this manual.

a. Heating b. Air Conditioning c. Plumbing and Hot Water d. Electrical

Consider the following guidelines when requesting emergency service:

1. Heating: Emergency service is available from the subcontractor listed. Before requesting emergency furnace service, please check the thermostat to see if it is set on “heat”. Inspect the electrical circuit breaker box to make sure the furnace electric breaker in “on”, and check to see if the furnace air filter is clean. If these suggestions do not resolve the problem, contact the heating subcontractor.

2. Air Conditioning: Air conditioning IS NOT treated as an emergency unless a health hazard exists. Please direct problems to the subcontractor.

3. Plumbing and Hot Water: Lack of hot water is not treated as an emergency. Water leaks, which will result in damage to your home, should be reported immediately. Clogged toilets and sinks are not treated as emergencies. If the clog is determined not to be caused by the failure of materials or workmanship, the homeowner will be subject to a service change. Please report problems to the plumbing subcontractor.

4. Electrical: Electrical hazards are dangerous and should be reported immediately. While they rarely occur, do not hesitate to report such hazards. If electrical service is interrupted, check the “G.F.I” circuits located in the kitchen, bathroom or garage. If that does not restore electrical power, check the circuit breakers in the main panel area. If the problem still exists, contact the electrical subcontractor.

Strawberry Creek Villas

Pre-Settlement Inspection Check List

Please review the following items with the Warranty Supervisor and check off those items which need adjustment or correction. We will then attempt to correct any outstanding construction issues prior to closing. Two weeks after closing please contact the Warranty Service Department in writing with any new construction issues which may have arisen as well as any items noted on this Check List which still need attention. Within two weeks from that time the Warranty Service Department will make every reasonable effort to correct any outstanding construction issues. Remember that many construction items carry a one-year limited warranty.

Locks

Heat Tape

Concrete Cracks

Dry Wall Repairs – Settling Cracks and Nail Pops

Windows – Warranty Voided by Tinting

Ceiling Fans

Fireplace

Smoke/Carbon Monoxide Detectors

Furnace Filter

Hot Water Heater/Expansion Tank

Combustion Vent

Garage Door

Attic Access

Hose Bib

Freezer Outlet

Electrical Breaker Box/Arch Fault Breakers

Washer and Dryer Hook Ups

GFCI Breakers ---------------------------------------------------------- ---------------------------------------------------------- Home Owner’s Signature Warranty Supervisor’s Signature

Strawberry Creek Villas Budget for 76 units

Annual Monthly Per Unit

Revenues

Regular Assessment $173,280.00 $14,440.00 $190.00

Late fees $200.00 $16.67 $0.22

Reinvestment Fee $0.00 $0.00

Club House Reservation $1,000.00 $83.33 $1.10

Total Revenue $174,480.00 $14,540.00 $191.32

Expenses

Reserve Account $20,000.00 $1,666.67 $21.93

Legal & Professional Fees: Taxes & Licensing $2,000.00 $166.67 $2.19

Insurance $25,000.00 $2,083.33 $27.41

Landscaping: Sprinkler Repairs $5,000.00 $416.67 $5.48

Landscaping: Monthly Contract $35,000.00 $2,916.67 $38.38

Landscaping: Other $7,000.00 $583.33 $7.68

Maintenance and Repairs $2,900.00 $241.67 $3.18

Pool Maintenance $800.00 $66.67 $0.88

Snow Removal $20,000.00 $1,666.67 $21.93

Dinners $1,200.00 $100.00 $1.32

Club House Cleaning $2,000.00 $166.67 $2.19

General Office Expense: Newsletters $1,200.00 $100.00 $1.32

Management Fee $8,208.00 $684.00 $9.00

Utilities: Water & Electricity $30,000.00 $2,500.00 $32.89

Utilities: Telephone $600.00 $50.00 $0.66

Utilities: Gas $4,000.00 $333.33 $4.39

Utilities: Television for Clubhouse $1,500.00 $125.00 $1.64

Utilities: Trash Removal $8,000.00 $666.67 $8.77

Total Expense $174,408.00 $14,534.00 $191.24

Net Income $72.00 $6.00 $0.08