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Planning the Future with Your Strategy Canvas
Presented by:
Thomas J. Romano,Director of Sales Operations;Symmetry Partners, LLC
J. William G. ChettleDirector of Experience & EngagementSymmetry Partners, LLC
For Advisor Use Only. Not For Public Distribution. Symmetry Partners, LLC, is an investment advisory firm registered with the Securities and Exchange Commission. The firm only transacts business in states where itis properly registered, or excluded or exempted from registration requirements. For additional information regarding Symmetry Partners, please see disclosure at the end of this presentation.
Strategy Canvas—3 Things in 1 Picture
1. Shows strategic profile of an industry by clearly depicting factors that affect competition
2. Shows strategic profiles of the competitors — which factors “they” invest in
3. Displays your company’s strategic profile or value curve — showing how you invest in factors of competition
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
Understanding the Canvas
• X Axis: Shows factors of competition for the industry
• Y Axis: Indicates competitors’ investment in a factor• Low position means a company
invests less, and thus offers less, in that factor
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
Price Meals Lounges HubConnectivity
BagsSeatingChoices
FriendlyService
FrequentDepartures
Factors of Competition
Southwest Airlines Strategic Profile
Southwest Airlines
Other Airlines
Car
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC. Adapted from Charting Your Company’s Future: “Harvard Business Review” Vol 80, No. 6
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Regional Casinos’ Strategic Profiles
Factors of CompetitionIn
vest
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Slot Payout
Table Games
(#/variety)Whale
ProgramsDestination
DiningShows/
Pro. SportsDestination
StoresPromotions Access/Parking/
Transportation
Casino A
Casino B
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
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Major Factors of Competition for Financial Advisors
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
Financial Advisor Factors of Competition
• Independence
• Cost (fees, etc.)
• Breadth of Services
• Investment Philosophy
• Client Experience
• Client Education
• Advisor Education
• Business Process Effectiveness (e.g. systematic communications, web-based sales solutions, point of sale materials, account reporting, operations support)
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
Blue Ocean Ideas
• “New” Factor of Competition (that clients value) can lead to accelerated success…or even new businesses
Self-Storage > Reduce customer’s need for transportation > PODS
Mail > Invest in reliable (precise time) delivery > Fed Ex
Music > 10,000 songs in your pocket > iPod
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
How Many Factors of Competition Should Score High on Your Strategy Canvas?
What is your “X” Factor!”
For Advisor Use Only. Not for Public Distribution.
Examples
Business “X” Factor
Transportation Costs
Response to Market
Consistency
For Advisor Use Only. Not for Public Distribution.
Invest & De-Invest: Key Questions
• How can you diminish your level of effort on factors notfundamental to your business?
• How can you elevate your level of investment in factors central to your business?
• What must be done to a “satisficing” level?
For Advisor Use Only. Not for Public Distribution. The information provided is based on the condition that the advisor does not share or disseminate the information to the public or to any party not approved to have access to such information. The above information is property of Robert R. Albright, Ph. D., AIM Consulting Associates, LLC.
• RIA firm in Peoria, Illinois• 2 Advisors (one a CPA and
both hold CFP designations)• 1 Assistant• $94 million in AUM• Work with
• Successful families• Business owners • Doctors
• 120 Households• Biggest competitors:
local banks and regional firms
Case Study: ABC Wealth Management
For Advisor Use Only. Not for Public Distribution.
Are you Delivering What Investors Expect?
For Advisor Use Only. Not for Public Distribution. Source: Spectrem August 2018 Defining Wealth Management © 2018 Envestnet, Inc. All rights reserved. For home office and advisor use only
Significant Gaps Between What Is in Financial Plans vs. What Investors Believe Should Be Included
For Advisor Use Only. Not for Public Distribution. Source: Spectrem Group, “Defining Financial Planning,” August 2019. Study of 1,647 of respondents with between $100K to $25M in net worth.
243
191
133115 113 110
89 82 82
5232
0
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Ability toUnderstand
Client's Needs &Objectives
Above Avg. ClientService
Client Education Strength/Depth ofTeam
Breadth ofExpertise
Depth of Expertise InvestmentProcess
SpecializedService for Target
Niche
Range ofProducts/Services
Unique TechnicalExpertise
Products I haveAvailable
# of
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How Do You Differentiate from Other Advisors?
For Advisor Use Only. Not for Public Distribution. Source: Michael Kitces Live Survey of 350 Advisors, Envestnet Conference, May 2019
Key Differentiators for ABC Wealth Management
• Understand Client Needs & Objectives• Independence• Integrated Professional
Services• Client Experience• Investment Philosophy• Advisor Education• Costs
• Local Access• Client Ed.• Fiduciaries• Brand Name• Financial Planning• Focus on Taxes• Niche Expertise• Philanthropy
For Advisor Use Only. Not for Public Distribution.
Your “As Is” Profile – ABC Wealth AdvisorsFactors of Competition
Client Experience
Financial Planning
Inv. Philosophy
Understand Client Needs & Objectives
Client Ed. Fiduciaries Focus on Taxes
Niche Expertise
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ABC Wealth
Regional BD
Regional Bank
For Advisor Use Only. Not for Public Distribution.
Niche Expertise
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“To Be” Profile – ABC Wealth Advisors
XFactor
ABC Wealth (As Is)
ABC Wealth (To Be)
Factors of Competition
Client Experience
Financial Planning
Inv. Philosophy
Understand Client Needs & Objectives
Client Ed. Fiduciaries Focus on Taxes
Inve
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For Advisor Use Only. Not for Public Distribution.
A Good Strategy Has 3 Complementary Qualities
1. FocusEvery great strategy has focus –your profile should clearly show it. Perhaps concentrate on just three factors… If everything is important then nothing is important!
2. DivergenceDoes your profile stand apart? If not, you may be acting reactively and trying to keep up with the competition
3. MemorableThe Profile lends itself to a good “tag line”
For Advisor Use Only. Not for Public Distribution.
Other Outcomes of Focusing Your Strategy
• A Unique Positioning Statement• Productive introduction - (your Elevator Pitch)• Foundation for messaging and marketing materials
For Advisor Use Only. Not for Public Distribution.
Next Steps
• Everyone on this call will receive a Strategy Canvas template• Your Regional Team is ready to help facilitate the process
For Advisor Use Only. Not for Public Distribution. Please note, before attempting to set up any type of program you should check with your firms Compliance Department or OSJ for usage limitations.
“Scrappy,” the Symmetry bull is a symbol of our firm’s belief in the long-termpower ofmarkets.
Symmetry Partners, LLC, is an investment advisory firm registered with the Securities and Exchange Commission. The firm only transacts business in states where it is properly registered or excluded or exemptedfrom registration requirements. No one should assume that future performance of any specific investment, investment strategy, product or non-investment related content made reference to directly or indirectly inthismaterial will be profitable. All data is fromsources believed to be reliable but cannot be guaranteed or warranted.
Questions?
For Advisor Use Only. Not for Public Distribution.
For Advisor Use Only. Not for Public Distribution.
Your Core Strength: An Intro to Symmetry PartnersJune 25, 20204:00 pm EDT/ 1:00 pm PDT
Putting the Second Quarter in PerspectiveWebinar for InvestorsJuly 16, 20205:00 pm EDT/ 2:00 pm PDT
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