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Strategies for Minimising Risk and Financial Irregularities within Academies Lisa Forster Principal Consultant © CIPFA

Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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Page 1: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

Strategies for Minimising Risk and Financial Irregularities within Academies

Lisa Forster

Principal Consultant

© CIPFA

Page 2: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org

• Regulatory landscape, legislation and frameworks

• Risk analysis, successful protocols to minimise irregularities

• Effective risk mitigation and strategies to counter fraud

• Support available

What are we going to cover?

Page 3: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Story so far – the landscape

Significant changes created gaps in counter fraud and financial management and a unique opportunity:

National Fraud Authority (NFA) closed

Audit Commission closed

Standards Board for England closed

Single Fraud Investigation Service (SFIS) created by the Department of Work and Pensions (DWP)

© CIPFA

Page 4: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Academy regulatory requirements:

Companies Act, Directors’ Report:

‘a fair review of the charitable company’s business incorporating a description of principal risks and uncertainties.’

Managing Public Money (HMT)Governance Statement:

‘capacity to handle risk’

‘risk and control framework’

Academies Accounts Direction:

Approach to developing and implementing the risk management strategy.

Financial Management & Governance Self-assessment (FMGS):

Is a contingency and business continuity plan in place?’

‘Has the AT assessed the risks arising from its operations?’

Academies Financial Handbook

ATs must be aware of the risk of fraud, theft and/or irregularity occurring and, as far as possible, address this risk in their internal control and assurance arrangements by putting in place proportionate controls. 4

Page 5: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Addressing financial irregularities

Why worry about deliberate financial mismanagement and fraud- and why now?

It is big business!

Financial pressures caused by the current ‘economic crisis’ can increase motivation (and opportunity) to commit fraud

Skills and capacity gaps in the public sector

Widespread use of technology has increased the risk of fraud

What is fraud?

Fraud Act 2006 created a general offence of fraud

© CIPFA

Emerging fraud risks

• ‘Phishing’

• Electronic/internet fraud –fake website and invoices

• Hacking - Personal information inc bank details

Page 6: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Sign of the Crimes

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Every year in the UK, fraud costs public services an estimated £21 billion. This represents a terrible misuse of money – money that should be spent on schools, hospitals and frontline staff Eliminating Public Sector Fraud – NFA and Cabinet office

NHS fraud and error 'costing the UK £7bn a year‘2014 Portsmouth University study

£10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey

In the UK, 52% of public sector

organisations experienced economic

crime in the last 12 months.

.

Since 2008 an epidemic of fraud has cost

the UK economy £125bn every year

2016 Portsmouth University study

Page 7: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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A special-school headteacher falsely claimed expenses to finance trips to the horse races. He used school funds to pay his own mobile phone and petrol bills. The headteacher was helped in the theft by the deputy headteacher, who was complicit in the fraud. The loss to the school was £90,000.

Audit Commission report in 2014: fraud in

maintained schools cost £2.3 million.

Page 8: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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Source: PWC Fraud in the Public Sector

Types of economic fraud experienced by public sector organisations

Page 9: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Collateral damage reported by Govt organisations

9Source: PWC 2016

How would this impact on

your school / academy?

Page 10: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

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Risk analysis: Fraud Motives and Indicators

Fraud investigations often reveal ‘warning signs’ or ‘indicators’ that should have alerted some-one in the organisation that fraud was actually occurring and that the organisation was vulnerable to fraud

PWC survey:

Fear of loss of job 41%

Targets more difficult to achieve 37%

For snr mgmt. to achieve results 16%

Bonus not paid 11%

Page 11: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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Financial and organisational Fraud Indicators

Documentation

Missing / lost documents

Photocopies when originals would be expected

Obvious amendments to documents

Clearly falsified documents (particularly signatures/ dates)

Documents rewritten (on pretext of neatness)

Lack of detail on documents

Other

Queries from customers / other organisations ie. Final demands

Discrepancies in information

Reconciliations that don’t balance

Unexpected trends or results

Unusual or unauthorised changes to systems/ procedures

Cash transactions when cheques/DD/BACS would be expected

Key decisions taken outside of meetings

Page 12: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Behavioural fraud indicators

Increased stress for no obvious reason.

Hesitancy, avoidance or confrontation when asked direct questions.

Secretive or economical with the truth.

Personal problems, including financial problems, alluded to but not shared.

Reluctance to take holiday entitlement.

Poor work practices, including bending rules, or using ‘short cuts’.

Constant complaints about the person from others.

Person works late for no obvious reason.

Lifestyle not equal to income

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Page 13: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Risks for academies

Segregation of duties likely to be very limited in smaller ATs

Capacity – especially at conversion

Lack of awareness/ training on the possibilities

Scams’ – handing over bank details

Invoice fraud

Internal fraud- Falsify paperwork - travel claims, petty cash, timesheets, setting up fictitious suppliers/staff. Use of assets for personal use/sale. Contracts- accepting bribes, selling confidential information

Limited scrutiny / governance

Limited / no policies i.e. whistleblowing, gifts and hospitality

Conflicts of interest not monitored.

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Page 14: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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Financial Irregularities in Academies

Would you….

Spend school grant on buying furniture for you home and phones for your family?

Use school grant to pay for your 50th birthday party (champagne, marquee, landscaping)?

Invent ‘ghost’ pupils to boost funding?

Set up fake companies and individuals and siphon off school funds?

Fabricate invoice for rent (and keep the money)?

As a headteacher - Award contracts to your own company?

Page 15: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

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How are these ‘irregularities’ detected?

Whistleblowing / 3rd parties tip offs

Alertness to fraud indicators

Operation of control procedures

Internal / external audit / special investigations

Confession

By accident!

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Page 16: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

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Establish a Risk Management Process (simple)

Identify the fraud risks (use the checklist)

Consider types of fraud

Evaluate the fraud risks (likelihood / impact)

Respond to the fraud risks

What controls should be in place to help reduce the risk

Segregation of duties, lines of authority, clear protocol, attitudes and ethical stance of leadership

Verify to ensure that the ‘responses’ work

Page 17: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Recognising fraud is only part of the problem

Addressing the issue can be a bigger challenge

Top tips

Know who you are employing

Know your finances

Effective internal controls*

Effective anti-fraud and corruption policies and procedures

Don’t underestimate the power of whistleblowing

Keep up to date with alerts and fraud news

DON’T ignore the dangers and pitfalls

Top tips

‘Head in the sand’

Too trusting of individuals

Lax attitude to controls

Staffing issues

Ignoring the fraud indicators

‘We’ve never had any problems in the past’

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* Includes segregation of duties, clear lines of authority, physical safeguards on tangible assets,

authorisation and approval on orders and payment of invoices and appropriate training for staff.

Page 18: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

Support

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CIPFA Accredited Counter Fraud Specialist (ACFS) Qualification

School Fraud risk

health check

http://www.cipfa.org/services/academies-hub

http://www.cipfa.org/services/counter-fraud-centre

https://www.gov.uk/guidance/academies-financial-assurance

Page 19: Strategies for Minimising Risk and Financial ... · University study £10.9bn –est. cost of online crime in UK PWC 2016 Global economic crime survey In the UK, 52% of public sector

cipfa.org.uk

THANK YOU

[email protected] 19