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Strategies for Improving Well-being of Colorado’s Legal Professionals Lee Newman, MD, MA Professor, Colorado School of Public and School of Medicine Director, Center for Health, Work & Environment CU Anschutz University of Colorado [email protected]

Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

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Page 1: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Strategies for Improving Well-being of Colorado’s Legal Professionals

Lee Newman, MD, MAProfessor, Colorado School of Public and School of Medicine

Director, Center for Health, Work & EnvironmentCU Anschutz

University of [email protected]

Presenter
Presentation Notes
Welcome to the TWH leadership training! Trainer introductions Participant introductions – Name, business and position within business Potential ask this question – “What do you think is your employee’s major health concern or issue?” Potentially ask this question: “”What is 1 thing you’re currently doing to help your employees’ health, safety, and well-being?”
Page 2: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Acknowledgments, Thanks

Liliana TenneyOutreach Director

Natalie SchwatkaTWH Program Director

Carol Brown, PhDGwenith Fisher, PhD (CSU)Tom Britt PhD (Clemson U)Robert Sinclair PhD (Clemson U)Erin Shore, MPHMiranda Dally, MSJenna Lavallee MPHCortney CuffWenyi Fan, MSAvery Artman, MSPHParticipating organizationsCommunity partnersParticipants in researchExternal Advisory Panel

Joshua ScottAssoc Dir for Education

Page 3: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

DisclosuresResearch Support:

Centers for Disease Control and Prevention’s National Institute for Occupational Safety and HealthCooperative Agreement 5U19OH011227

Some studies referred to in my talk were funded in part by Pinnacol Assurance

Chancellor, CU Anschutz Medical Campus

We are a non-profit Center, University of Colorado

Page 4: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

OverviewIntroduction

Colorado School of Public HealthCenter for Health, Work & EnvironmentCDC’s Total Worker Health ProgramOur experience, research, and approach

Observations on your efforts and challenges

Frameworks used to understand and address threats to well-being

Solutions: Successful interventionsPrinciples for prioritizing and designing interventionsDefining progress (and outcome measures that matter)Measuring effectiveness and impact

Presenter
Presentation Notes
Overview of the day Explain the workbook – Welcome letter, agenda, copies of slides with space for notes, assessments, and key references
Page 5: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Our Mission:To advance worker health, safety, and well-being.

Our Vision:We envision a world in which every worker has a safe, healthy workplace.

Presenter
Presentation Notes
We are ....
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R

Health Promotion and Health Protection to advance worker Well-Being

Presenter
Presentation Notes
This is what we’ll be focusing on today. The challenges that face employees and employers are broad, and vary a lot by industry, company. The TWH framework that we’ll be discussing today focuses on two parts: 1) preventing occupational injuries, illnesses, and fatalities while 2) promoting health and well-being. This concept, promoted by the CDC, WHO for more than a decade, guides our work with businesses, and today we’ll be talking about what your business and you can do to create a work environment that protects and promotes your employees’ health. We have a 5-year grant through the NIOSH to study TWH-focused organizational change within small businesses. Thank you for being a part of that research, in which Colorado will, again, be looked to nationally and internationally for leadership as one of the healthiest states.
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Do wellness programs improve health? Improve productivity? Prevent injury?

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Absenteeism and Presenteeism related to

• employee health • (avg 3.5 conditions)

• workplace safety

• physical and cognitive job demands

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Mee

t the

Mis

sion

Productive Workforce

Organizational Culture

Lead

ersh

ip

Promote Health and Safety

Create Favorable Work Conditions

CDC: Most Recent Research Directions for our Center

Page 15: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Study designed to understand:1. How small organizations in

Colorado are supporting the health, safety, and well-being of their workforce

2. How employees perceive their workplace culture

3. How leaders play a role

4. How these impact workers' health outcomes

The Small+Safe+Well Study

Presenter
Presentation Notes
This study is funded by a grant from the National Institute for Occupational Safety and Health (NIOSH). There is no cost to participating in the study. It is a multi-year study (3 or 4 years depending on when organizations enroll). We started recruiting for the Study in April 2017. The study will officially conclude in Fall 2021.
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Applying Total Worker Health in Practice

Assessments

Business practices

Culture

Leadership

Address culture

Improve organization policy & practice

Meet organization’s

mission

Leadership practices

Presenter
Presentation Notes
Our study is called the Small+Safe+Well study. Through this study, we aim to help businesses like yours put in place a system and provide you with leadership tools to achieve your mission. This is done through assessments, advising, and leadership training that leads to a concrete course of action based on assessment results. Our goal is to help you help your organization change in three areas: policies/programs, culture, and leadership. Ultimately, we believe that these efforts will result in your business’s ability to meet its mission successfully by creating a sustainable business and sustainable workforce. Today, we’re focused on helping YOU strategize ways you can be a more effective TWH leader. Question to the group “Why does leadership matter?”
Page 17: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Schwatka et al. Occupational Health Science (2018)

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National ProgramStarted here in Colorado

We collaborate with employers, workers and community partners to build a culture of health and safety.

Page 19: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Health LinksTM Approach

ASSESS

ADVISE

RECOGNIZE

CONNECT

Presenter
Presentation Notes
So in addition to the current HL offerings...we are also offering leadership training and a culture assessment.
Page 20: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

How Health Links Works

Health Links business

assessment

Health Links advising sessions

Health and safety employee culture survey

TWH leadership program

RE-ENROLL

1

2

34

5

Presenter
Presentation Notes
Steps 1-3 will be on an annual basis. Step 4 is a one time event.
Page 21: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Organizational Supports

Workplace Assessments

Health Policies & Programs

Benchmarks

Safety Policies & Programs

Engagement

Evaluation

Page 22: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Small Enterprises Vary in Adoption of Best Practice Benchmarks (Tenney L, et al. Journal of Occupational Environmental Medicine 2019)

(©Health Links) (n = 382)

Page 23: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Employee Health & Safety Culture Survey

• Takes employees 15-20 minutes to complete online• Anonymous and confidential

responses

• Assesses employees' perceptions of their workplace's safety and health practices, and their motivation for (and engagement with) these programs & policies

• Report provided back to the business with results and explanations of findings

Page 24: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Creating Family-Friendly Workplaces

A family-friendly workplace is one that achieves a culture of wellbeing that supports individuals in all stages of life to thrive

in their work, in their homes, and in their communities.“ ”We created a FF+ Assessment and Toolkit that can be used by employers to examine workplace policies and practices and help inform strategies for supporting employees in all stages of life.

Presenter
Presentation Notes
Over 50 organizations have completed the assessment over the past 12 months impacting 72,000+ individuals
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TWH Leadership Training

• Leaders learn about leadership in the context of safety and health culture

• Six hours of hands-on, tailored training• Small group (<25 attendees)

in-person• Plus, three hours of virtual

advising follow-up with an expert

• Peer networking

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Observations

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Observations:

Primary Prevention Tops Secondary Prevention

Successful solutions must include individual, organizational, and institutional change

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Observations

Page 30: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

RaisingAwareness

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How many hours did you sleep last night?

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U-Curve for Sleep xDisability, Missed Work & Presenteeism

Page 34: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Observation:

From: The Path to Lawyer Well-Being (2017)

Page 35: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Observation:

From: The Path to Lawyer Well-Being (2017)

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Overall health of American workforce is a concern

National Small Business Association Survey

Presenter
Presentation Notes
On the flip side, there is also a concern for the overall health of workers. In a national small business association survey, small employers were asked about their top concerns for employee well-being. They called out many factors related to mental and behavioral health...
Page 38: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Observation: Stakeholders

Not on the list:FamiliesLegal StaffClients

Page 39: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Frameworks

To help understand and address threats to lawyer well-being

Page 40: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Effective,Successful,Sustainable

TWH Interventions

Multi-level Influences on Worker Health, Safey & Well-being

(Burke & Signal)

Organizational Change: Transformational and

Transactional(Burke & Litwin) Dissemination and

Implementation Science:

Intervention Design and Evaluation

(Glasgow RE-AIM)

Page 41: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Burke & Litwin, “A Causal Model of Organisationalperformance and change” J Management (1992)

Organizational Change:Burke-Litwin Model

Page 42: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

“In Organizational Change…

…mission, strategy, leadership, and culturehave more “weight” than structure, management, practices, and systems.”

Presenter
Presentation Notes
Leadership has a major role in setting CULTURE. We are focusing on TWH leadership, because organizational systems (structure, management, practices) to protect and promote employee health are important, but will only be successful if you also change your TWH leadership practices and work on also strengthening your TWH culture. Our aim to day is to help you devise strategies to change in each of these areas. IF TIME: Question: “Generally speaking, how do successful leaders influence culture of their organization?”
Page 43: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

• Shift in thinking from performance and productivity to fostering physical and mental well-being

• Job Control• Social Support• Human Sustainability

• Understand the health risks• Understand and measure what

toxic management costs organizations, society

Pfeffer: “The overlooked essentials of employee well-being” (based on the book)

Page 44: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Why Emphasize Transformational Change?

Consider what drives work stress and the best primary prevention strategies.

Job Demands

Job Control

ResourcesSocial Support

UnderstandingJob Expectations

Communication of Organizational Changes

Page 45: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Con

trol (

Dec

isio

n La

titud

e)

Job Demands

Passive Jobs

Active Jobs

Low Strain Jobs

High Strain Jobs

Job Demand Control ModelR. Karasek

Page 46: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Examples of Transformational Change

Page 47: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Mental health and Substance Use Disorders• Policy? Updated?

• Explains ethical obligations?

• Realistic leave policy?

• Meaningful communications about well-being?

• Health plan coverage?

Law Practice Management Practices• Assessment of well-being• Orientation practices• Work-life balance P & P

• Flexibility? Org. climate?• Diversity/Inclusion P & P• 24/7 Availability expectations• Billing P + P• Compensation Practices• Performance Appraisals• Vacation P & P

Page 48: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Effective,Successful,Sustainable

TWH Interventions

Multi-level Influences on

Worker Health, Safey & Well-being

Organizational Change: Transformational and

Transactional

Dissemination and Implementation

Science:Intervention Design

and Evaluation(Glasgow RE-AIM)

Page 49: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

Intervention Design and Evaluation Principles

Am J Pub Health (1999) 89:1322-1327

Page 50: Strategies for Improving Well-being of Colorado’s Legal … · 2019-06-26 · Strategies for Improving Well-being of Colorado’s Legal Professionals. Lee Newman, MD, MA. Professor,

RE-AIM Framework

•Reach•Effectiveness•Adoption• Implementation•Maintenance

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chwe.ucdenver.edu @CHWENews@CHWENews

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